RSM (Paper & Packaging Board)- East

Job Title: Network Engineer

Job Summary:

The Network Engineer will design, implement, and manage various network solutions to ensure the smooth operation, security, and efficiency of the organization's IT infrastructure. This role requires a deep understanding of network architecture, protocols, and security.

Key Responsibilities:

• Network Design and Implementation:
• Design and deploy functional networks (LAN, WAN, WLAN, VLAN, VPN).
• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).

Network Maintenance and Monitoring:

• Monitor network performance and ensure system availability and reliability.
• Use tools to monitor network performance, troubleshoot network issues, and optimize network performance.

Security Management:

• Implement and manage network security measures (e.g., firewalls, intrusion detection systems).
• Regularly update network security measures to protect against vulnerabilities and cyber threats.

Technical Support:

• Provide technical support to users and resolve network issues.
• Liaise with vendors and other IT personnel for problem resolution.

Documentation and Reporting:

• Maintain comprehensive documentation of the network configurations, including network diagrams and operational procedures.
• Prepare and maintain network reports and logs.

Network Upgrades and Scalability:

• Plan and execute network upgrades and expansions to support the organization's growth.
• Evaluate new network technologies and make recommendations for enhancements.

Compliance and Standards:

• Ensure network configurations comply with industry standards and best practices.
• Adhere to regulatory requirements related to network management.

Required Skills and Qualifications:

• BE / Bachelor’s degree in computer science, Information Technology, or a related field.
• Professional certification (e.g., CCNA, CCNP, CompTIA Network+) preferred.
• Proven experience as a Network Engineer or Network Administrator.
• In-depth knowledge of network protocols (e.g., IP, BGP, OSPF, EIGRP, HSRP).
• Hands-on experience with network hardware (e.g., Cisco, Juniper, HP, Fortinet Switch).
• Proficient in network monitoring and troubleshooting tools (e.g., SolarWinds, Wireshark, Nagios).
• Strong understanding of network security principles and best practices.
• Excellent analytical and problem-solving skills.
• Strong communication and teamwork abilities.

Preferred Skills:

• Experience with virtualization technologies (e.g., VMware, Hyper-V networking ).
• Familiarity with cloud networking (e.g., AWS, Azure).
• Experience with SDN (Software-Defined Networking) and NFV (Network Functions Virtualization).

Working Conditions:

• 5 days in Office- Wissen Technology, Cessna Business Park, Kadubeesanahalli, Bellandur, Bangalore- 560103
• May require on-call duties or after-hours work to address network issues or perform upgrades.
• Work may involve lifting and installing networking equipment.

Job Title: Senior Business Development Executive / Business Development Manager (B2B Sales)

Location: Coimbatore (On-site)

Experience: 5–7 Years

Industry Focus: E-commerce / Digital Marketing / Software Development

Employment Type: Full-time

Gender priority: Female

Job Summary:

We are seeking a highly driven and experienced Business Development professional with a strong background in B2B sales within e-commerce, digital marketing, or software development domains. This role is ideal for someone who thrives on building strategic partnerships, closing high-value deals, and driving business growth.

Key Responsibilities:

• Drive new business development by identifying, qualifying, and converting high-potential B2B leads.
• Build and manage a strong pipeline of opportunities across the e-commerce, digital marketing, or software development verticals.
• Develop and execute sales strategies to meet revenue goals and expand market presence.
• Conduct client meetings, deliver compelling presentations, and negotiate contracts.
• Collaborate with internal teams (technical, marketing, delivery) to tailor solutions based on client requirements.
• Manage long-term relationships with clients, ensuring customer satisfaction and repeat business.
• Monitor industry trends, competitor activities, and client needs to identify new opportunities.
• Report on sales metrics, forecasts, and performance to senior management.

Required Skills & Qualifications:

• Minimum of 5–7 years of proven experience in B2B sales in e-commerce, digital marketing, or software services domains.
• Strong understanding of digital platforms, software products, and online marketing solutions.
• Exceptional communication, negotiation, and presentation skills.
• Demonstrated success in closing large B2B deals and achieving/exceeding revenue targets.
• Proficiency in CRM tools (e.g., Zoho, HubSpot, Salesforce) and MS Office Suite.
• Self-motivated, target-driven, and able to work with minimal supervision.

Educational Qualifications:

• Bachelor's degree in Business Administration, Marketing, IT, or a related field (MBA preferred but not mandatory).

Preferred Attributes:

• Strong network and knowledge of the Coimbatore business ecosystem.
• Experience in selling to CXO-level stakeholders or enterprise clients.
• Ability to manage a team or mentor junior business development executives (if in a managerial capacity).
• Ed-sales experience

Perks & Benefits:

• Competitive salary + attractive performance-based incentives
• Opportunity to lead strategic initiatives
• Career growth into leadership roles
• Exposure to a wide variety of industries and clients
• Supportive, growth-oriented company culture

What you will be doing:

• Participate in network and security initiatives, network designs, project plans, and deployments as well as coordinating technical issues with vendors and internal teams
• Contribute to design, installation, maintenance, vulnerability remediation, and monitoring of network and security systems
• Responsible for expert-level troubleshooting of any problems relating to global issues - participation in security incident management and response.
• Providing support and guidance to Technology teams across network and security technologies.
• Adhere to IT access-management incident response and change control procedures (ITIL)
• Continuous documentation of the IT network infrastructure including technical specifications, design documents, roll-out, and disaster recovery plans

What we are looking for:

A Network Security engineer with a solid comprehensive background in:

• Ability to manage, supervise and delegate multiple tasks
• Strong experience with SIEM and log management
• EDR (Endpoint Detection and Response - especially in Microsoft ATP, Defender or SentinelOne) configuration and management.
• Vendor management; including SOC (Security Operations Centre) providers
• Global Security Incident management support
• Experience in SD-WAN (Meraki) management and troubleshooting
• Knowledge of network security, hardening network equipment, and vulnerability scans
• Experience in Microsoft security and endpoint management tooling such as MCAS and MEM
• Excellent troubleshooting skills. Ability to rapidly identify respond to and resolve issues
• Proven experience in remote access technologies (ZScaler an advantage)
• Excellent communication skills (written and verbal).
• An ability to work under pressure and take ownership of tasks and customer issues.
• Ability to work individually and as part of a global Infrastructure Technology team with regional teams in India, UK and North America.

• Point of Contact for Team Leads
• Point of Contact for Application team if any risk/issue is seen in the platform.
• Help Application team in case of test/data required.
• Engages the External Telephone network providers if required.
• Extensive knowledge of Microsoft Unified Communications product portfolio such as MS Teams / Skype for Business / Lync 2013.
• Good Understanding of Microsoft Teams/Skype for Business Architecture.
• Migration experience from Skype for Business to MS Teams along with Direct Routing.
• Hands-on troubleshooting experience on Microsoft UC products and deep expertise in AudioCodes & Ribbon SBC’s.
• Good knowledge of VOIP protocols such as ICE, H.323, SIP, and Silk including troubleshooting
• Experience in configuring and troubleshooting Session Border Controller.
• Knowledge of concepts such as CAC (Call-admission-Control), Emergency Calling, Auto Attendant, Call queue, Call quality Dashboards, Media Bypass.
• Understanding of Microsoft Phone system infrastructure and its elements.
• Good Understanding of Microsoft Teams PowerShell commands & Scripting.
• Support the operation of Microsoft voice network services and perform voice-related MACDs
• Basic Understanding of AudioCodes IP Phones.
• Basic Understanding of Network concepts such as TCP/IP, UDP, Subnetting.
• Knowledge of O365 & Azure is a plus.

FORMAL EDUCATION AND TRAINING

• Degree in engineering or related qualification
• 5-10 years of practical experience in a similar role is a must
• AudioCodes Certified Associate (ACA) certification is a big plus.
• MS-700, 70-333, 70-334 Microsoft Certifications is a plus

KEY COMPETENCIES AND REQUIREMENTS

• A self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• Flexible approach to working hours (UK and US hours)
• Ability to work effectively under pressure.
• Excellent communication skills at all levels
• Good organizational and time management skills