Technical Architect

About Us:

Buildesk is a fast-growing PropTech company helping real estate developers and channel partners digitize their businesses with next-generation technology. Our platform offers an end-to-end solution including:

• Marketing Automation
• Sales CRM
• ERP for Procurement & Finance
• Channel Partner Management
• Vendor Management
• Customer & Broker Apps

We serve 400+ real estate businesses across 6 countries and empower 11,500+ daily active users.

Role Overview:

We are looking for a Customer Success Manager who will be the voice of our clients within Buildesk and ensure their success with our products.

Key Responsibilities:

Client Onboarding & Implementation

• Guide clients through product setup, configuration, and training.
• Collaborate with the implementation team to ensure smooth adoption of Buildesk solutions.

Customer Relationship Management

• Build long-term relationships with clients, acting as their trusted advisor.
• Understand client workflows in sales, marketing, procurement, and finance to help them maximize value.

Account Growth & Retention

• Identify upsell and cross-sell opportunities within accounts.
• Drive renewals and maintain a high customer retention rate.

Support & Issue Resolution

• Act as the first escalation point for client concerns.
• Work closely with the product and support teams to resolve issues quickly.

Insights & Reporting

• Gather client feedback and share insights with product and leadership teams.
• Maintain regular reporting on account health, usage, and client satisfaction.

Key Requirements:

• 2–5 years of experience in Customer Success, Account Management, or Client Servicing (SaaS/ERP/CRM domain preferred).
• Strong understanding of B2B SaaS and enterprise workflows.
• Excellent communication, presentation, and relationship-building skills.
• Problem-solving mindset with the ability to manage multiple clients simultaneously.

Proficiency in tools like CRM software, MS Excel, and reporting dashboards.

If you are interested, kindly fill out the following form so that we can evaluate your profile:

https://zrec.in/CrFXw?source=CareerSite

Responsibilities:

Production & Execution

• Create production-ready artwork for packaging, editorial, advertising, and other creative

materials.

• Execute design briefs with precision and attention to detail, ensuring all specifications are

met.

• Manage and maintain artwork files, adhering to studio standards and best practices.

• Perform image manipulation, retouching, and color correction as needed.

• Prepare files for various print and digital outputs, including brochures, packaging, and

digital advertisements.

Collaboration & Communication

• Work closely with the Creative Directors, Creative Heads, and design team to ensure

seamless project execution.

• Collaborate with the Client Services (CS) team to address client feedback and implement

revisions.

• Participate in creative briefings and provide valuable input on design solutions.

• Effectively communicate design concepts and technical specifications to team members

and clients.

Technical Expertise

• Utilize Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects, Premiere Pro,

Final Cut Pro) proficiently.

• Demonstrate strong understanding of print production processes and requirements.

• Possess skills in video editing and motion graphics (After Effects, Premiere Pro, Final Cut

Pro) would be an added advantage.

• Familiarity with Midjourney and other AI image generation tools.

Quality Control & Time Management

• Ensure all artwork meets the highest standards of quality and accuracy.

• Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines.

• Provide feedback on artwork and ensure consistency across all deliverables.

• Maintain organized digital files.

Required Skills & Experience

• 4+ years of experience in an agency or studio environment, with a focus on production and

execution.

• Proven expertise in Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects).

• Strong understanding of print production, packaging design, and editorial design.

• Excellent typography and layout skills.

• Proficiency in image manipulation and retouching.

• Experience with video editing and motion graphics (After Effects, Premiere Pro, Final Cut

Pro) would be an added advantage.

• Strong conceptual thinking and problem-solving abilities.

• Excellent communication and collaboration skills.

• Exceptional attention to detail and a commitment to quality.

• Portfolio showcasing production-ready artwork and design projects.

• Understanding of visual elements (layout, type, font & visual identity) and attention to

detail.

• Excellent teamwork, time management, and multitasking abilities.

Preferred Experience

• Experience working with e-commerce, SaaS, and creative web design projects.

• Background in brand identity and brand manual creation.

• Experience with AI image generation tools.

Qualifications

Freight Brokerage and Brokerage skills

Customer Service and logistics Management skills

Excellent communication and negotiation skills

Ability to work in a fast-paced environment

detail-oriented and organized

Strong problem-solving skills

Experience in the logistics and transportation industry is a plus

Generating leads, attracting new prospects, and developing a sales pipeline.

Identifying and selecting reputable and safe freight carriers.

Providing shipping quotes to customers.

Booking orders with carriers.

Assisting in the preparation of carriers for loads.

Monitoring the status of loads.

Working with shippers, carriers, and dispatchers to coordinate.

Scheduled pickups and drop-offs.

Maintaining accurate records of pertinent activities.

Informing customers about shipment status and assisting with other inquiries

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers. We are a global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% of teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment. We are Series B funded by some top VCs and are on a 30% month-on-month growth curve. We have our footprint in India, the Middle East, North America, and Australia. Join a passionate team of over 500 young and energetic members and 400+ expert and handpicked teachers on this roller coaster ride to build the most loved brand for kids who will move the world! For more updates, please subscribe to our Instagram handle:

https://www.instagram.com/planetspark/

Roles and Responsibilities:

1. Conduct demo classes as per the PlanetSpark content and methodology

2. Ensure amazing demo experience for the child and parent

3. Conduct regular classes (post enrolment) using in-house curriculum

4. Ensure timely feedback to the child

5. Adhere to the schedule for the demo as well as regular classes

What are the behavioral attributes that we are looking for?

1. Excellent Teaching skills

2. Excellent attention to detail, strong communication skills both written and verbal

3. Ability to build strong relationships with the child/ learner and make the class fun-based learning.

4. Tech savvy

Eligibility Criteria:

1. Excellent Verbal and written communication

2. Willing to work 6 days a week (should be available on Saturdays & Sundays)

3. Willing to invest 3-4 Teaching hours every day

4. At least 1 year of English Teaching experience

5. Should have good Wi-Fi and a Laptop with Webcam

Benefits:

1. Flexible working hours

2. Work from home

3. Exposure to teaching international students

Shifts you can opt for:

- 3pm to 10 pm IST (India kids)

-6pm to 11 pm IST (India kids)

-6pm to 11 pm IST (Europe/UAE kids)

-10 pm to 2 am IST (US/Canada Kids)

-4 am to 8 am IST (US/Canada Kids)

Join us at @Planetspark, if you are passionate about teaching and shaping young minds.

Drive your teaching career to new heights.

English Teacher, English Tutor, Work from home teacher, English faculty, international teacher-English,

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Junior System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications)

No. of Positions - 1

We are looking for a Junior System Administrator (VoIP) / Telephony Engineer (Telecommunications) to join our Telebu's Communications engineering Team. The Telebuin will develop, implement and support IP Telephony related technologies including and not limited to IP Telephony, IVR platforms, Conferencing solutions, Voice engineering integration, Voice over IP (VoIP), Session Border Controllers (SBC), Session Initiation Protocol (SIP), WebRTC, and Public Switched Telephone Network (PSTN) gateways.

Responsibilities:

• Install & maintain Freeswtich and other SIP servers.
• Administration of SIP and Media Servers, Network/Protocol level debugging and testing, Contact center solutions, Troubleshoots and resolves complex problems.
• Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers, manages 3rd party telecom carriers and providers.

Requirements:

• 3 years of hands-on industry experience in telecommunications
• Strong conceptualize knowledge and experience with telephony protocols like SIP, SDP, RTP, SRTP and audio/video codecs.
• In-depth working experience with Kamailio, Freeswitch, Any of the SIP stack (Sofia, reSIProcate, PJSIP, etc.), and Linux
• Experience in using the VoIP testing tools like Wireshark, VoIPMonitor, SIPp, SIPCapture, Homer etc.
• Strong understanding of implementing various network setups (Private VPNs, multi-zone secure connectivity etc)

Nice to have:

• Experience with virtualization/container related technologies (Xen, VMware vSphere / ESXi, Docker, Kubernetes)
• Hands on writing production quality code using any of the scripting languages like Python, Go, Erlang etc.
• Working knowledge in any NoSQL databases like MongoDB, Redis, Cassandra etc.
• Passionate about knowing everything about VoIP Protocol standards & related RFCs

About the Organisation

NeevJivan Foundation is a socially driven NGO dedicated to empowering marginalized communities in rural Maharashtra through skill development, vocational training, and entrepreneurship programs. Our goal is to create sustainable livelihoods and reduce income inequality by offering underprivileged individuals the tools to succeed in the modern economy.

We have already seen success in Jawhar and Dahanu talukas in Palghar district and plan to scale further.

Role Overview

The Fundraising Associate will be responsible for researching and identifying funding opportunities, managing donor relationships, and ensuring effective communication with donors. The role involves corporate fundraising, crowdfunding campaigns, donor stewardship, and database management. The associate will play a key role in securing funds for NeevJivan Foundation’s programs and ensuring donor retention.

Role & Responsibilities

Fundraising & Donor Research

● Conduct research to identify potential corporate donors based on thematic areas (livelihood, skill development, women empowerment) and geographic focus.

● Identify key contacts through LinkedIn, websites, and other platforms for outreach.

● Initiate cold email outreach and follow up to convert leads into potential funders.

● Develop outreach strategies for identified donor prospects based on the research.

Donor Outreach & Engagement

● Send out initial communication and nurture relationships with potential donors.

● Manage the donor pipeline, ensuring seamless transitions from outreach to field visits and proposal submissions.

● Organize donor field visits and ensure engagement with NeevJivan’s initiatives.

● Maintain donor relationships through personalized communication, reporting, and timely acknowledgment (thank you letters, 80G receipts, etc.).

Grant & CSR Fundraising

● Coordinate the due diligence documentation required for donor partnerships.

● Develop and update fundraising collaterals, including narratives, reports, and storytelling materials.

● Explore new funding sources, such as domestic foundations and grants, and expand donor outreach.

● Facilitate the signing of multi-year contracts and MoUs with donors.

Crowdfunding & Event Management

● Organize and manage crowdfunding campaigns, leveraging digital marketing strategies.

● Plan and execute fundraising events to engage supporters and attract new donors.

● Coordinate with marketing and program teams to showcase impact stories and promote fundraising initiatives.

Donor Management & Reporting

● Generate donor reports, utilization certificates, and impact reports to ensure transparency.

● Maintain and update donor databases using CRM tools like Zoho.

● Ensure all donor-related documentation is completed efficiently and submitted on time.

Key Performance Indicators (KPIs)

● Identify 15-20 relevant donors annually with at least 30% conversion.

● Establish multi-year funding contracts and MoUs.

● Retain existing donors through strong relationship management.

● Expand donor outreach and secure new funding sources.

● Maintain an organized and updated donor database with streamlined reporting.

Skills & Competencies

Technical Skills

● Proficiency in MS Excel, Word, and PowerPoint.

● Strong verbal and written communication skills.

● Ability to prepare detailed reports and presentations.

● Basic knowledge of sales and marketing

Soft Skills

● Strong negotiation and relationship-building abilities.

● Detail-oriented and highly organized.

● Proactive, energetic, and results-driven.

● Ability to engage with senior-level stakeholders.

● Strategic thinking and problem-solving mindset.

Desirable

● Experience with CRM software (Zoho preferred) for donor management.

● Prior experience of B2B sales.

Collaboration & Reporting

● Work closely with program teams for field visits and donor engagement.

● Coordinate with finance teams for fund utilization reports.

● Collaborate with marketing teams for storytelling and donor reports.

● Report directly to the Founder and Director of NeevJivan Foundation.

Opportunities for growth

● Navigating donor priorities and shifting funding landscapes requires one to keep ears to the ground, and this role will foster the growth of sectoral knowledge.

● Securing positive responses from potential funders requires patience and persistence. This role will build the agility and flexibility required to change work approaches and styles based on the changing organisational and donor priorities.

● Opportunity to lead fundraising initiatives and gain entrepreneurial experience by working closely with the Founder.

● Potential career growth into strategic Development roles.

Education & Experience

● Minimum: Graduate (MBA in Marketing preferred).

● Experience: Minimum 2 years in fundraising, sales, or B2B engagement (mandatory). Social sector experience preferred.

Location & Compensation

● Location: Dahanu Taluka, Palghar District, Maharashtra.

● Salary: Competitive and aligned with industry standards based on experience.

NeevJivan Foundation is an equal-opportunity employer. We encourage passionate individuals who believe in sustainable social impact to apply.

We are seeking a talented and results-driven individual to join our team as a Business Development Manager specializing in software products and services. In this role, you will be responsible for managing a portfolio of key accounts, nurturing strong relationships with clients, and driving revenue growth through upselling and cross-selling initiatives.

Industry Type: IT/ Software

Job Profile: Business Development  

Role: Regional Manager

Required Experience: 2-4 yrs

Location: Delhi NCR

Responsibilities

1.     End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services

2.     Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue

3.     This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.

4.     As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.

5.     You must have specialized B2B knowledge, bias towards action and strive towards getting things done.

1. Ensure brand matrix productivity through effective business planning & market updates

1. Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
• Proven experience in key account management, sales, or business development within the software industry.
• Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
• Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
• Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
• Proficiency in CRM software and other relevant tools for account management and sales tracking.

If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

We build a cloud-based business platform where manufacturers & traders can network with each other and discover trusted buyers and suppliers on the network. Our team consists of generalist engineers who work on building modern websites (SPA & Isomorphic), mobile apps for Android & iOS, REST APIs and servers, internal tools, and infrastructure for all our users.

What do I need?

Graduation/Post-Graduation in any stream (Mandatory Pedegree)

2-5 years experience in Product Management in any company Strong in data analysis with hands on experience in MS Excel and SQL

Strong problem solving skills and willingness to roll up one's sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization

Willingness to learn and read about new technologies

Product Management, Product Strategy, Analytical Skills, Data Analytics, SQL, MS-Excel, Microsoft Excel, Innovation and Product innovation What will I be doing?

Take ownership of key company metrics assigned to him/her such as Retention, Activation, Growth Regularly interact with customers, customer success team and industry experts to come up with ideas to drive their metrics

Be very proficient in studying and analysing the usage and product data to understand customer behaviour

Work closely with the technology team to ensure their ideas are quickly tested in production environment with frequent iterations Ensure successful ideas get implemented in the product in a scalable and optimized manner

Assesses market competition by comparing the company's product to competitors' products

Work closely with the Growth Team to understand the type of customers we are targeting and their needs and If required, PM can help the growth team in fine tuning the target market and buyer profiles

Work closely with the Customer Success Team to ensure customer delight and success

Identify growth hacks to exponentially increase product usage and adoption by delivering more value to customers

2-3 years in core product 
Pedegree is must (IIT, IIM)
B2C
Fintech
Journey from Product Analyst to product manger
Bussiness side growth

Collections Associate

The company's mission is simple: we want to make financial products accessible to everyone. They offers the ambitious a plethora of products to simplify banking in the US, such as: A Bank Account you can create from anywhere in the world in under five minutes A high-limit Credit Card that helps build a healthy credit score Easy, lightning-fast, cross-border money transfers with the best rates in the market Zolve is expanding its horizons, and we're excited to open our doors to everyone expanding theirs. We believe: that if space tourism is real, so is reaching for the stars.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose

solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues

● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card,

Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skills

Role – Devops

Experience 3 – 6 Years

Roles & Responsibilities –

• 3-6 years of experience in deploying and managing highly scalable fault resilient systems
• Strong experience in container orchestration and server automation tools such as Kubernetes, Google Container Engine, Docker Swarm, Ansible, Terraform  

• Strong experience with Linux-based infrastructures, Linux/Unix administration, AWS, Google Cloud, Azure

• Strong experience with databases such as  MySQL, Hadoop, Elasticsearch, Redis, Cassandra, and MongoDB.

• Knowledge of scripting languages such as Java, JavaScript, Python, PHP, Groovy, Bash.

• Experience in configuring CI/CD pipelines using Jenkins, GitLab CI, Travis.
• Proficient in technologies such as Docker, Kafka, Raft and Vagrant

• Experience in implementing queueing services such as RabbitMQ, Beanstalkd, Amazon SQS and knowledge in ElasticStack is a plus.