Azure Cloud Solution Engineer

Job Title: Customer Support Executive

Location: Koramangala, Bengaluru

CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives

Working Days: 6 Days a Week

Week Off: Rotational Weekend Off

Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)

Job Summary

We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.

Key Responsibilities

1. Customer Interaction

• Handle inbound and outbound customer queries through calls, emails, and chat.
• Provide accurate information about products, services, and processes.
• Ensure prompt and effective resolution of customer concerns.

2. Issue Resolution

• Identify customer problems and provide appropriate solutions within defined timelines.
• Escalate complex issues to relevant internal teams when necessary.
• Follow up with customers to ensure issue resolution and satisfaction.

3. Customer Experience

• Maintain a professional and empathetic approach while interacting with customers.
• Build positive relationships with customers to enhance satisfaction and retention.
• Ensure adherence to service quality standards and company policies.

4. Documentation & Reporting

• Maintain accurate records of customer interactions in the CRM system.
• Document feedback and share insights with relevant teams to improve services.

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
• 6 months–3 years of experience in customer support, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic knowledge of CRM tools and MS Office is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Exposure to customer experience and service operations.

Job Title: iOS Developer

Experience Required: 1 to 4 Years

Location: Pune

Employment Type: Full-Time

Job Summary:

We are looking for a passionate and skilled iOS Developer to join our mobile development team. The ideal candidate will be responsible for developing, enhancing, and maintaining iOS applications. You should have a strong understanding of iOS frameworks, Apple's design principles, and the ability to work independently or with a team.

Key Responsibilities:

• Design and build advanced applications for the iOS platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Maintain code quality, organization, and automation.

Required Skills:

• Proficient with Swift and/or Objective-C.
• Experience with iOS frameworks such as UIKit, Core Data, Core Animation, etc.
• Familiarity with RESTful APIs to connect iOS applications to back-end services.
• Understanding of Apple’s design principles and interface guidelines.
• Experience with offline storage, threading, and performance tuning.
• Knowledge of code versioning tools (such as Git).
• Familiarity with cloud message APIs and push notifications.
• Experience with third-party libraries and APIs.

Qualifications & Experience:

▪ 2 - 4 years overall experience in ETLs, data pipeline, Data Warehouse development and database design

▪ Software solution development using Hadoop Technologies such as MapReduce, Hive, Spark, Kafka, Yarn/Mesos etc.

▪ Expert in SQL, worked on advanced SQL for at least 2+ years

▪ Good development skills in Java, Python or other languages

▪ Experience with EMR, S3

▪ Knowledge and exposure to BI applications, e.g. Tableau, Qlikview

▪ Comfortable working in an agile environment

Are you someone who spends most of your time on social media? Do you believe in the power of words? Is creating viral content your strong suit? If yes, then this role is meant for you. Paavan is looking for an experienced social media & copywriting manager to lead our communication & social media marketing initiatives.

Roles & Responsibilities

Social Media
1. Write, edit and publish engaging posts for various social networks, including Facebook, Twitter, Instagram & short video apps
2. Optimize social media posts (language, tone, message) based on our target audience’s behaviors
3. Identify ways to increase engagement & followers on each platform
4. Create targeted campaigns & giveaways on social media to start discussions around the brand along with user participation

Copywriting
1. Create short but powerful copies for app, notifications, website, paid ads, videos & other offline/online collaterals

Skills Required 
1. Education (Bachelors/Masters) from Tier-1 colleges
2. Atleast 2-3 years of social media & copywriting experience in a B2C startup or established brand
3. Excellent communication skills, both verbal and written
4. Strong understanding of consumer psychology and how the digital marketing at large works
5. A keen interest in concepts of spirituality, dharma & Bharat is preferred
6. Ability to cope with multiple projects & deadlines while delivering results
7. Excellent interpersonal and communication skills
8. Enthusiastic, high work ethics and an entrepreneurial mindset
9. Have an eye for detail

• 3+ years of experience in designing digital products.
• Ability to understand short and long-term goals of the product and business.
• Excellent understanding of user-centred design and visual design principles.
• A good understanding of frontend principles to guide the team from an engineering point of view.
• Understanding of behavioural analytics and goes by data-driven decisions, when needed. 
• Excellent communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.
• Keen interest in applying user research, user-needs validation and usability evaluation.
• Self-driven, comfortable with a fast-paced, always user-focused.
• A portfolio that showcases experience creating visual UI systems involved in overall creative direction down to icon systems, transitions, etc.
• Extensive knowledge and understanding of web and mobile platforms (iOS, Android design guidelines as well as their limitations

solutions and with customer success team for deploying the same to customers.

2. Build & Design conversational chatbots that can be directly deployed for usage bya

large volume of customers.

3. Prepare Chabot user flows and process flows to effectively communicate interaction and

design ideas.

4. Analyze data coming from bot conversation to provide insights w.r.t processes and user

experience enhancement

5. Ensure that the customer understands the solution and receive responses to all open

questions and action items.

6. Prepare solution-related documents and specifications with the ability to write clear,

concise requirements and functional design documentation. Configure the solution,

followed by the creation, execution and maintenance of accurate and detailed test plans

for applicable testing.

7. Drives problem management and associated resolutions delivery with product

management teams.

REQUIRED SKILS

1.Pre-Sales or technical consulting with enterprise software

2. Able to understand technology practitioner - you have got your hands dirty with APIs,

technical definitions, and stitching solutions between partner ecosystems with basic REST

APIs consumption & JSON manipulation knowledge.

3. Excellent understanding of SDLC, Agile & Scrum.

4. Good knowledge of preparation of BRD, FRD, SRS, Use Case, UML, ER Diagrams & Flow

Charts.

5. Creation of user-stories and bridging the gap between the development team, client, and

project manager.
6.Requirement Gathering, Preparation of Documents, Writing Test cases, and UAT.

Given below is the JD of our company.

Company Name:  Solbeg India Pvt. Ltd

Company Website: http://solbeg.in/">http://solbeg.in/

Solbeg India team includes software development professionals with solid experience and deep technical expertise in implementing custom applications, including web and mobile solutions.

Job Description:

1. Atleast 6+  years of industry experience relevant in ROR.
2. Understand the application requirements.
3. Design, Develop and test the requirements.
4. Knowledge on DevOps and agile methodologies is an added advantage.
5. Proficient in the following skill set

Ruby, Rails, HTML, CSS3, Javascript & Jquery, MVC concepts

1. Good troubleshooting and debugging skills are must.
2. Should have knowledge on API development and UI development using Ruby.
3. Should have knowledge on any of the version control.

Job Location:  Navi Mumbai (Kharghar)

Job Skills required: ROR Developer

Experience:  5+ years

Apart from JD, I would like to provide you more details like the range of salary / package can be from 10 lakhs to 16 lakhs.

The experience of candidate should be like from range 5 to 7 years, which should be relevant in ROR.

The notice period or joining period should be less than a month.

So can you proceed further on documentations, so that we can start as soon as possible.

If you would like to connect with me on skype, here it is jaywant.dhomse.

 Role:

• Understand complex business problems and implement product features that are secure, scalable, robust and easy to implement and maintain.
• Take full ownership of product features to implement, provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale.
• Take pride of ownership in features that are used by users of Top 100 Global enterprises.

 Required skills:

• C#/ASP.NET/Javascript/MVC guru with the ability to understand complex domain problems and churn out a PoC quickly.
• A great communicator of ideas and solutions and a lateral thinker when faced with complex performance or production issues.