
Job Description
Key Responsibilities
- Provide day-to-day resolution of external client and internal production incidents in a Pega-based application support environment.
- Collaborate with TPO teams, SE teams, Operations teams, EOCC, and associated IT support teams to drive timely incident resolution.
- Leverage strong Pega application and workflow knowledge to analyze, troubleshoot, and resolve production issues efficiently.
- Participate in 24×7 production support coverage, including on-call rotations for critical incidents as required.
- Monitor production alerts proactively to identify and address system issues before end-user impact occurs.
- Deliver clear, concise, and timely status updates on high-priority incidents to leadership and stakeholders.
- Develop a strong understanding of business impact through daily interaction with operations teams and system users.
- Perform incident root cause analysis (RCA) for production issues and actively track corrective actions through closure.
- Ensure production incidents are resolved and communicated in alignment with defined SLA requirements.
- Provide ongoing production support for enterprise Pega application suites.
- Resolve production tickets within established SLA and priority guidelines.
- Support and expedite resolution of escalated managed incidents.
- Represent the IT production support perspective in discussions with business and operations teams.
- Perform daily system health checks to ensure application stability, availability, and performance.
- Provide annual 1-on-1 production support coverage as required by the organization.
Required Skills
- 3–4 years of Pega experience with strong understanding of Pega-based applications
- 1–3 years of IT production support experience
- Strong verbal and written communication skills
- Working knowledge of Java technologies (preferred)
- Proficiency in SQL
- 1–3 years of BPM / workflow experience
- 1–3 years of XML/HTML experience
- Hands-on experience with Incident and Problem Management processes
Required Experience & Education
- 1–3 years of experience with Pega Case Management
- Proven experience working on cross-functional technical teams
- Experience supporting onshore/offshore delivery models
- Bachelor’s degree in a technical or business-related field, or equivalent professional experience
Desired / Nice-to-Have Experience
- Exposure to OpenShift environments
- Experience coaching or mentoring team members
- Pega Certification is a plus

About Envisioned Strategy and Consulting
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Job Descriptions:
1. Job Requirement
We are seeking a highly skilled Senior Generative AI Developer to join our AI/ML team. This role focuses on leveraging cutting-edge Generative AI (GenAI) technologies to drive innovation and efficiency in software development and business processes. The ideal candidate will work on advanced techniques such as Retrieval-Augmented Generation (RAG), document chunking, and data embedding across multiple vector databases. They will collaborate closely with cross-functional teams to design, implement, and optimize AI-driven solutions, with exposure to cloud-native AI platforms like Amazon Bedrock and Microsoft Azure OpenAI considered a plus.
Responsibilities:
- Develop and deploy GenAI-based applications to solve complex business problems.
- Implement RAG frameworks to enhance information retrieval and response accuracy.
- Design and optimize document chunking strategies tailored to specific data types and use cases.
- Build and manage data embeddings using various vector databases for high-performance similarity searches.
- Collaborate with data engineers and scientists to integrate AI solutions seamlessly into existing pipelines.
- Explore and implement best practices for leveraging Amazon Bedrock and Azure OpenAI services.
- Stay updated on emerging trends and technologies in the GenAI and AI/ML landscape.
2. Required Technical Skillsets
Mandatory Skills:
- Proficiency in Generative AI frameworks and technologies like
- Prompt Engineering – creating specific prompts to guide LLM outputs
- Fine Tuning and Few-Shot learning – Adapting LLMs for domain-specific tasks.
- Retrieval-Augmented Generation (RAG) – Combining LLMs with external data retrieval systems
- Text-to-Text Transfer Transformation (T5) – Framework for translating tasks into text forms.
- Expertise in designing and implementing chunking strategies for diverse datasets.
- Strong knowledge of data embedding techniques and working experience with vector databases like Pinecone, Weaviate, or Milvus.
- Solid programming skills in Python, with experience in AI/ML libraries such as TensorFlow, PyTorch, or Hugging Face Transformers.
- Familiarity with cloud platforms and services for AI/ML workloads (AWS or Azure).
- Experience with API integration for AI services and building scalable applications.
Desirable Skills:
- Hands-on experience with Amazon Bedrock and/or Microsoft Azure OpenAI services.
- Knowledge of natural language processing (NLP) techniques and large language model (LLM) fine-tuning.
- Exposure to different chunking strategies, including overlap and semantic segmentation.
- Understanding of DevOps practices for deploying and managing AI models in production.
- Strong problem-solving and analytical skills with a focus on delivering value-driven solutions.
- Strong understanding of PHP back-end development.
- In and out understanding of WordPress and theme - plugin implementations.
- Much has experience and knowledge in improving WordPress performance.
- Meeting with website functional requirements.
- Experienced in content structuring and code optimization.
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
- Knowledge of code versioning tools.
Hiring for Lead Auditor (QMS / ISMS) role.
Job description Below :
- Preparation Dept. Objective reports.
- Preparation of Internal Audit Schedule & Coordination /opening meeting and closing meeting.
- Follow up for Internal Audit closing of Observations.
- Preparation of Management review meeting Input & Output reports.
- Coordination Certification Audit and Surveillance (TUV-SUD) Audit for ISO 9001:2015 and ISO 27001:2013.
- Follow up for closing of Observations.
- To update QMS & ISMS Manual, Procedures, Policies, Risk Assessment Plan, SOA & Formats.
- Internal Audit of ISO - QMS & ISMS standards.
We are looking for self-driven individuals with great problem solving and customer service skills to fill Associate positions within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within the Stockal platform. Must be well versed in Excel.
Responsibilities:
Direct interaction with clients globally to resolve technical and non-technical related queries.
Assist clients to comply and complete onboarding on the Stockal Platform.
Respond to client requests- inbound, outbound, chat, email.
Requirements:
University graduate preferred.
Customer services experience or an equivalent combination of education and experience from which comparable knowledge can be acquired.
Previous experience working with financial services and products preferred.
Excellent interpersonal, written and verbal communication skills.
Teamwork.
Customer service and satisfaction are key priorities for the firm.
Candidates must be aware of the impact of their actions on internal and external clients.
Flexible working in shifts.
Job Location- DEHRADUN
Experience of using .NET Core framework.
· Web development experience in HTML5, http://asp.net/">ASP.NET, C#, .NET Core, CSS3, JavaScript, Angular 2+.
· Good experience in MVC/ Web API/ Web services.
· Good experience in Entity framework, SQL server (Writing Complex Queries, Store Proc.) and reporting.
· Object Oriented Programming, Design Patterns, Solid Design Principle (Mandatory For 4+ Experience).
· Familiar with version control/ development tools such as GIT,CI/CD, Subversion, Bitbucket, TFS, Hudson, Bamboo or equivalents.
· Agile/ Scrum development on complex applications/ products across distributed teams. Use of Jira/ Ace/ Trello (or similar tools) is essential.
· Good exposure of client communication (voice & text chat through Skype).
· Strong analytical skills.
We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.
Job Description:
- Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
- Experience interacting with customer.
- Excellent communication.
- Hands-on in creating and managing Jenkins job, Groovy scripting.
- Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
- Experience in Maven.
- Experience in scripting languages like Bash, Powershell, Python.
- Experience in automation tools like Terraform, Ansible, Chef, Puppet.
- Excellent troubleshooting skills.
- Experience in Docker and Kuberneties with creating docker files.
- Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.
PRIMARY RESPONSIBILITIES :-
- Should have develop professional applications in PHP using CodeIgniter.
- Additional advantage if worked on frameworks like Laravel and Zend
- Extensive knowledge with JavaScript, jQuery or Angular
- Advance Level SQL knowledge
- Additional advantage if familiar with Server Configuration and Monitoring
- Should have working on Git Repository
- Candidate should have exceptionally good debugging skills.
- Clear about Object Oriented Programming Concepts.
SECONDARY RESPONSIBILITIES :-
- Ability to work independently and take ownership of the project.
- Should be capable to work in a team.
- Must have strong communication skills.
- Should be enthusiasts and able to take challenge.
Familiarity with level design and planning
Experience with game physics and particle systems
Experience with mobile and console game development
Experience optimizing memory and space usage for support of older hardware
Experience with 3D is a plus
Prior experience with a well-known mobile title or AAA titles are a significant asset
Ability to constantly learn and stay in touch with evolving game standards and development technologies
Strong understanding of object-oriented programming
Familiarity with current design and architectural patterns
Knack for writing clean, readable, and easily maintainable code
Experience implementing automated testing platforms and unit tests
Proficient knowledge of code versioning tools (such as Git, SVN, and Mercurial)
We hiring for Sitecore Developer,
Mandatory Skill:
Sitecore Developer
Years Of Exp : 4+ Yrs
Notice Period : Immediate / Short Joiners
Location : Chennai








