
Job Purpose Having quick turnaround and increased test coverage is the need of the hour; hence the increased emphasis on automation testing across projects. Publicis Sapient is looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy. Assures consistent quality of Software Applications production by developing and enforcing robust Automated Software QE strategy, practices, and processes, providing documentation and managing people. They collaborate the with the project, business and (QE) teams, to develop detailed automated scripts, test frameworks to make the overall system more effective and efficient for our clients. Responsible for the overall quality of the project through effective QE leadership and management to ensure that all deliverables in terms of time, price and quality are met. This individual must have a proven track record of success building, leading, and managing a functional and technical QE team with a strong sense of quality ownership. This is a hands-on job that requires strategic thinking and planning to provide leadership and expertise throughout the entire QA lifecycle, ensuring the success of the team's manual and automation efforts in an agile working environment. Experience Required: 4-9.5 years Role: Senior Quality Engineer Education: Full time Bachelor’s/Master’s engineering degree Role Requirements Technical skills: Must Haves • Experience with QE for distributed, highly scalable systems • Good understanding of OOPS concepts and strong programming skills in Java, Groovy or JavaScript • Hands on experience of working with at least one of GUI based test automation tools for desktop and/or mobile automation. Experience on multiple tools will be added advantage • Proficient in writing SQL queries • Familiarity with process of test automation tool selection & test approach • Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model • Integrate test suites into the test management system and custom test harness • Familiar with implementation of design patterns, modularization, and user libraries for framework creation • Can mentor team as well as has short learning curve for new technology • Understands all aspects of Quality Engineering • Understanding of SOAP and REST principles • Thorough understanding of microservices architecture • In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS • Hands-on experience working with Postman or similar tool • Hands-on experience in parsing complex JSON & XML and data validation using serialization techniques like POJO classes or similar • Hands-on experience in performing Request and Response Schema validation, Response codes and exceptions • Good Understanding of BDD, TDD methodologies and tools like Cucumber, TestNG, Junit or similar. • Experience in defining API E2E testing strategy, designing and development of API automation framework • Working experience on build tools Maven / Gradle, Git etc. • Experience in creating test pipeline – CI/CD Preferred: (Mostly for people being hired at the Senior Associate Career Stage) • Possess domain knowledge to identify issues across those domains, understand their impact, and drive resolution [(familiar / expert in domains like retail banking, automobile, insurance, betting, food-markets, hotel industry, healthcare) • Used /Exposure to automation tool for automating mobile applications • Used /Exposure to automation tool for non-functional testing • To setup test environment for execution on cloud environments such as Sauce labs, browser stack • Knowledge of new tools (open source & licensed) in the automation world and have the knack to explore them and keep abreast with the latest tools in the market • Expertise in creating test automation frameworks, implementing and maintaining them on a project Experience in the modern agile practices such as BDD/Cucumber , Devops • Knowledge and experience in service virtualization and tools like CA Lisa • Hands-on knowledge of setting up PACT Broker and writing PACT tests is desirable • Experience in test management tools like Xray & Zephyr and integration of test framework with these tools • Understanding of commonly used software design patterns like Builder, Factory, Singleton and Façade. Test Management: Must Haves • Able to estimate for low and medium complexity applications and have used at least one of the estimation techniques. • Able to handle/oversight a small team ranging from 2 -5 people and can guide them during the complete SDLC cycle starting from test case creation till test closure activities • Well-versed with the most of the activities in defect management process, can define/enhance the defect documentation and TAR lifecycle process independently • Have expertise to enforce/adhere defect or other processes in the team Preferred (Mostly for people being hired at the Senior Associate Career Stage) • Mentored or coached at least one person • Can define Automation Test strategy and test plan for low and medium complexity applications taking into account the business needs, ROI etc. • Able to maintain and report test coverage matrix • Able to identify device coverage for the application in question. • Can devise regression testing approach Soft Skills: • Possess excellent Communication skills (written, verbal both formal & informal) • Helps to create a positive, collaborative working environment for the team. • Quick grasping and flexibility to adapt to new technologies/processes • Ability to multi-task under pressure and work independently with minimal supervision. i.e. Ability to prioritize when under pressure • Efficiently makes tough decisions and communicates them effectively. • Independently manages operational level client meetings. Develops strong relationships with appropriate client stakeholders. Acts as the primary POC/facilitator for planned (regular) client meetings. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)

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Job Description: Assistant Administrator
Job Summary
We are looking for a detail-oriented and organized Assistant Administrator to join our team. You will provide high-level administrative support, manage daily office operations, and assist the senior management team. Advanced proficiency in office technology is a mandatory requirement for this role.
Key Responsibilities
- Administrative Support: Manage executive calendars, schedule meetings, and coordinate travel arrangements.
- Documentation: Prepare, edit, and format reports, presentations, and official correspondence.
- Office Operations: Oversee office supplies inventory, coordinate with vendors, and ensure the workspace remains organized.
- Communication: Act as a point of contact for internal/external stakeholders via email and professional communication platforms.
- Data Management: Maintain and update digital filing systems, ensuring data privacy and efficient retrieval.
Mandatory Computer Skills & Qualifications
Candidates must demonstrate expert-level proficiency in the following areas to be considered:
- Advanced Microsoft Office Suite: Mastery of Excel (vlookup, pivot tables, formulas), Word (advanced formatting), and PowerPoint.
- Google Workspace: Full proficiency in Gmail, Drive, Docs, Sheets, and Calendar.
- Digital Communication: Experience with professional tools such as Slack, Microsoft Teams, or Zoom.
- Fast & Accurate Typing: Minimum typing speed of 50+ WPM with high accuracy.
- File Management: Strong understanding of cloud storage (Dropbox, OneDrive) and digital organizational structures.
- Troubleshooting: Ability to handle basic office tech issues (printer setup, software updates, connectivity).
General Requirements
- Experience: 1–3 years in an administrative or clerical role.
- Organization: Excellent time-management skills and the ability to prioritize tasks.
- Professionalism: High level of discretion and confidentiality.
Job Title: Incident Manager – Fault Management
Function: Incident, Problem & Change Management
Department: NOC Operations / Command Centre / Service Operations
Experience: 6–10 Years
Employment Type: Full-Time
Shift: 24x7 Rotational (as per business requirement)
Location: Gurgaon / Mumbai / Pune (or as per project needs)
Job Summary
We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.
The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.
Key Responsibilities
Incident Management
- Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
- Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
- Ensure timely incident detection, logging, categorization, prioritization, and resolution.
- Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
- Provide regular incident status updates to customers, management, and stakeholders.
- Ensure proper incident documentation, closure notes, and audit readiness.
Fault Management & Monitoring
- Oversee proactive fault detection through NOC monitoring tools.
- Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
- Coordinate with L2/L3 engineering teams for fault isolation and resolution.
- Identify recurring faults and initiate preventive actions.
Problem Management
- Lead Root Cause Analysis (RCA) for recurring and major incidents.
- Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
- Maintain problem records and trend analysis to reduce repeat incidents.
- Work closely with engineering and vendors to drive permanent fixes.
Change Management
- Govern changes to production environments to minimize risk.
- Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
- Participate in CAB (Change Advisory Board) meetings.
- Ensure changes are executed as per approved windows with pre/post validation.
- Track change-related incidents and drive improvement actions.
Stakeholder & Vendor Coordination
- Act as a single point of contact during service-impacting events.
- Coordinate with internal teams, service providers, OEMs, and vendors.
- Manage customer communication during outages and critical events.
- Escalate issues appropriately to senior management when required.
Governance, Reporting & Continuous Improvement
- Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
- Monitor and improve operational KPIs and SLA performance.
- Drive process improvements aligned with ITIL best practices.
- Maintain SOPs, runbooks, escalation matrices, and communication templates.
- Support audits, compliance reviews, and regulatory requirements (if applicable).
Required Skills & Competencies
Technical & Process Skills
- Strong expertise in ITIL Incident, Problem, and Change Management.
- Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
- Good understanding of infrastructure domains:
- Network (LAN/WAN/SD-WAN)
- Security (Firewalls, SOC coordination)
- Data Center / Cloud (basic understanding)
- Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
- Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.
Soft Skills
- Strong leadership and decision-making abilities during high-pressure situations.
- Excellent verbal and written communication skills.
- Strong stakeholder and customer management capability.
- Analytical mindset with attention to detail.
- Ability to work independently and in cross-functional teams.
Education & Certifications
- Bachelor’s degree in Engineering, IT, Computer Science, or related field.
- ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
- PMP / PRINCE2 / Agile certifications are advantageous.
Experience
- 6–10 years of experience in Incident / Problem / Change Management roles.
- Prior experience handling Major Incidents in 24x7 operations environments.
- Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.
Key Performance Indicators (KPIs)
- Incident response and resolution times.
- SLA and availability compliance.
- Reduction in repeat incidents.
- Quality and timeliness of RCA reports.
- Change success rate and reduction in change-related incidents.
The client is looking for an extraordinary and dynamic Engineering Manager to be
part of its Engineering team in Bangalore. You must have a good record of
architecting scalable solutions, hiring and mentoring talented teams, and working
with product managers to build great products. You must be highly analytical
and a good problem solver. You will be part of a highly energetic and innovative
team that believes nothing is impossible with some creativity and hard work.
Responsibilities
● Own the overall solution design and implementation of the core infrastructure
for backend systems. This includes requirement analysis, scope discussion,
design, architecture, implementation, delivery, and resolving production issues
related to engineering. The core back-end system is a large-scale data platform
that ingests data, applies ML models, and streams the output to the Data lake and
serving layer. As of today, we ingest 2 Bn data points every day, which need to
scale to handling 200 Bn data points every single day.
● End-end backend engineering infra charter includes Dev ops, Global
deployment, Security, and compliances according to latest practices.
● Ability to guide the team in debugging production issues and write best-of-the
breed code.
● Drive “engineering excellence” (defects, productivity through automation,
the performance of products, etc) through clearly defined metrics.
● Stay current with the latest tools, technology ideas, and methodologies; share
knowledge by clearly articulating results and ideas to key decision-makers.
● Hiring, mentoring, and retaining a very talented team.
Requirements
● 8-12 years of strong experience in product development.
● Strong experience in building data engineering (no SQL DBs, HDFS, Kafka,
Cassandra, Elasticsearch, Spark, etc) intensive backend
● Experience with DAG-based data processing is highly desirable
● Excellent track record of designing and delivering System architecture,
implementation and deployment of successful solutions in a customer-facing
role.
● Strong problem-solving and analytical skills.
● Ability to influence decision making through data and be metric driven
● Strong understanding of non-functional requirements like security, test
automation etc
● Fluency in Java, Spring, Hibernate, J2EE, REST Services
● Ability to hire, mentor and retain best-of-the-breed engineers
● Exposure to Agile development methodologies
● Ability to collaborate across teams and strong interpersonal skills
● SAAS experience a plus
Company Overview
At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.
We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.
Job Description :
SAFe Certified Scrum Master
We are looking for scrum master who will be working with multiple teams simultaneously, so a can-do attitude and the ability to handle several projects at once are essential qualities.
Roles & Responsibilities :
Guiding the team on how to use Agile/Scrum practices and values while maintaining our culture and spirit
Facilitating Scrum meetings
Supporting the team through a servant leadership style
Working with the team and any external resources to help identify impediments and remove them
Facilitating communication with other teams as needed to address any cross-team dependencies
Monitoring progress against operational metrics
Working with the product owner to establish and review team-specific metrics designed to improve team performance (in addition to operational metrics)
Gaining a high-level understanding of the application(s) to the extent useful in serving other scrum master responsibilities
Participating with the product owner and business analyst in discussions around strategic planning, including vision, goals, and road maps
Ensuring that the team has the resources (i.e., people and tools) necessary for success
Organizing Agile/Scrum training workshops as needed
Attending the weekly scrum master "Scrum of Scrums" to report on team activities
Providing traditional project management support for projects as needed
Core strengths :
3–5 years of experience as a scrum master; CSM®️ certification is a must
A strong desire to help the team succeed and do what is necessary to make it happen
Ability to work on multiple Scrum teams concurrently (usually no more than two)
Experience working independently, as well as in a team-oriented collaborative environment
Strong, clear communication skills (written, verbal, and presentation)
Ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
Persuasive, adaptable, encouraging, and motivating
An independent learner and self-starter
An eye for detail but able to see the big picture
Contribution to the Creation of Healthy work culture.
Job Location : Pune (Preferred)/Remote
Work Timings : 02 : 30 pm – 11.30 pm / 06:00 am – 03:00 am
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MINIMUM EDUCATION - BACHELORS OF PHYSIOTHERPHY v Monitor and achieve the budgeted Profit and Loss (P&L). v Develop forecasts, financial objectives and business plans.
OPERATIONS MANAGEMENT
v Directing all operational aspects including Service distribution, customer service, human resources, administration in accordance with the region objectives. v Ensure all the leads for the day are addressed, converted, analyse the reasons for non conversion and work on recovery of non converted leads. v Ensuring all the services scheduled for the day are assigned to staffs with proper resources including logistics. v Complete end of the day sign off for all the services scheduled for the day. v Oversee inventory Management for smooth patient care operations.
PEOPLE MANAGEMENT
v Maintain the optimum manpower through the interaction with the functional leads and HR. v Provide leadership and guidance to Supervisors and Physiotherapists in the team. v Monitor and ensure implementation of functional and behavioural training. Recommend training based on the customer feedback, business requirement and Staff performance assessment. v Carry out employee engagement activities which includes communication, motivation, team meetings and other welfare activities planned from time to time and build the internal employer brand. v Guide the employees and be responsible to take corrective actions when required including discipline.
QUALITY MANAGEMENT
v Regularly audit electronic medical records for all the patients who are assessed and treated. v Ensure all the quality Audits are adhered to and audit score maintained. v Conduct supervisory visits in patients home to check quality of services rendered. v Ensure good customer satisfaction and resolution of all patient or client complaints with the help of concerned team members. v Adhere to high ethical standards, and comply with all regulations/applicable laws, implement best practices. v System compliance with Quality as per the company norms, SOPs. |
- Familiarity with some ORM (Object Relational Mapper) libraries
- Able to integrate multiple data sources and databases into one system
- Good understanding of server-side templating languages
- Good understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of user authentication and authorization between multiple systems, servers, and environments
- Understanding of fundamental design principles behind a scalable application
- Familiarity with event-driven programming in Python
- Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform
- Able to create database schemas that represent and support business processes
- Strong unit test and debugging skills
- Proficient understanding of code versioning tools Git











