Senior Quality Engineer

at Publicis Sapient

Senior Quality Engineer

Jobdost

Company

Home

Senior Quality Engineer

at Publicis Sapient

Agency job

via Jobdost

7 - 10 yrs

₹12L - ₹18L / yr

Remote, Chennai, Hyderabad

Skills

Software Testing (QA)

Test Automation (QA)

Appium

Selenium

Java

Groovy

Javascript

CI/CD

SQL

SoapUI

RESTful APIs

Cucumber

TestNG

E2E Testing

JSON

XML

Maven

Gradle

Git

BDD

Test driven development (TDD)

NodeJS (Node.js)

Job Purpose Having quick turnaround and increased test coverage is the need of the hour; hence the increased emphasis on automation testing across projects. Publicis Sapient is looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy. Assures consistent quality of Software Applications production by developing and enforcing robust Automated Software QE strategy, practices, and processes, providing documentation and managing people. They collaborate the with the project, business and (QE) teams, to develop detailed automated scripts, test frameworks to make the overall system more effective and efficient for our clients. Responsible for the overall quality of the project through effective QE leadership and management to ensure that all deliverables in terms of time, price and quality are met. This individual must have a proven track record of success building, leading, and managing a functional and technical QE team with a strong sense of quality ownership. This is a hands-on job that requires strategic thinking and planning to provide leadership and expertise throughout the entire QA lifecycle, ensuring the success of the team's manual and automation efforts in an agile working environment. Experience Required: 4-9.5 years Role: Senior Quality Engineer Education: Full time Bachelor’s/Master’s engineering degree Role Requirements Technical skills: Must Haves • Experience with QE for distributed, highly scalable systems • Good understanding of OOPS concepts and strong programming skills in Java, Groovy or JavaScript • Hands on experience of working with at least one of GUI based test automation tools for desktop and/or mobile automation. Experience on multiple tools will be added advantage • Proficient in writing SQL queries • Familiarity with process of test automation tool selection & test approach • Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model • Integrate test suites into the test management system and custom test harness • Familiar with implementation of design patterns, modularization, and user libraries for framework creation • Can mentor team as well as has short learning curve for new technology • Understands all aspects of Quality Engineering • Understanding of SOAP and REST principles • Thorough understanding of microservices architecture • In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS • Hands-on experience working with Postman or similar tool • Hands-on experience in parsing complex JSON & XML and data validation using serialization techniques like POJO classes or similar • Hands-on experience in performing Request and Response Schema validation, Response codes and exceptions • Good Understanding of BDD, TDD methodologies and tools like Cucumber, TestNG, Junit or similar. • Experience in defining API E2E testing strategy, designing and development of API automation framework • Working experience on build tools Maven / Gradle, Git etc. • Experience in creating test pipeline – CI/CD Preferred: (Mostly for people being hired at the Senior Associate Career Stage) • Possess domain knowledge to identify issues across those domains, understand their impact, and drive resolution [(familiar / expert in domains like retail banking, automobile, insurance, betting, food-markets, hotel industry, healthcare) • Used /Exposure to automation tool for automating mobile applications • Used /Exposure to automation tool for non-functional testing • To setup test environment for execution on cloud environments such as Sauce labs, browser stack • Knowledge of new tools (open source & licensed) in the automation world and have the knack to explore them and keep abreast with the latest tools in the market • Expertise in creating test automation frameworks, implementing and maintaining them on a project Experience in the modern agile practices such as BDD/Cucumber , Devops • Knowledge and experience in service virtualization and tools like CA Lisa • Hands-on knowledge of setting up PACT Broker and writing PACT tests is desirable • Experience in test management tools like Xray & Zephyr and integration of test framework with these tools • Understanding of commonly used software design patterns like Builder, Factory, Singleton and Façade. Test Management: Must Haves • Able to estimate for low and medium complexity applications and have used at least one of the estimation techniques. • Able to handle/oversight a small team ranging from 2 -5 people and can guide them during the complete SDLC cycle starting from test case creation till test closure activities • Well-versed with the most of the activities in defect management process, can define/enhance the defect documentation and TAR lifecycle process independently • Have expertise to enforce/adhere defect or other processes in the team Preferred (Mostly for people being hired at the Senior Associate Career Stage) • Mentored or coached at least one person • Can define Automation Test strategy and test plan for low and medium complexity applications taking into account the business needs, ROI etc. • Able to maintain and report test coverage matrix • Able to identify device coverage for the application in question. • Can devise regression testing approach Soft Skills: • Possess excellent Communication skills (written, verbal both formal & informal) • Helps to create a positive, collaborative working environment for the team. • Quick grasping and flexibility to adapt to new technologies/processes • Ability to multi-task under pressure and work independently with minimal supervision. i.e. Ability to prioritize when under pressure • Efficiently makes tough decisions and communicates them effectively. • Independently manages operational level client meetings. Develops strong relationships with appropriate client stakeholders. Acts as the primary POC/facilitator for planned (regular) client meetings. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Subodh Popalwar

Software Engineer, Memorres

For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.

Companies hiring on Cutshort

About Publicis Sapient

Founded :

1990

Type :

Services

Size :

5000+

Stage :

Profitable

About

Publicis Sapient helps established organizations get to their future, digitally-enabled state, both in the way they work and serve their customers.

Connect with the team

Yamini Murthy

Prem Sagar

Ankush Khatkar

Nisha Garg

JYoti Kaushik

Shaila Gupta

Aman Nagpal

Simer Arora

Pooja Singh

Neelam Pant

Company social profiles

Similar jobs

Data Science

at globe teleservices

Posted by deepshikha thapar

Bengaluru (Bangalore)

4 - 8 yrs

₹10L - ₹15L / yr

Python

SQL

RESPONSIBILITIES:

 Requirement understanding and elicitation, analyze, data/workflows, contribute to product

project and Proof of concept (POC)

 Contribute to prepare design documents and effort estimations.

 Develop AI/ML Models using best in-class ML models.

 Building, testing, and deploying AI/ML solutions.

 Work with Business Analysts and Product Managers to assist with defining functional user

stories.

 Ensure deliverables across teams are of high quality and clearly documented.

 Recommend best ML practices/Industry standards for any ML use case.

 Proactively take up R and D and recommend solution options for any ML use case.

REQUIREMENTS:

Required Skills

 Overall experience of 4 to 7 Years working on AI/ML framework development

 Good programming knowledge in Python is must.

 Good Knowledge of R and SAS is desired.

 Good hands on and working knowledge SQL, Data Model, CRISP-DM.

 Proficiency with Uni/multivariate statistics, algorithm design, and predictive AI/ML modelling.

 Strong knowledge of machine learning algorithms, linear regression, logistic regression, KNN,

Random Forest, Support Vector Machines and Natural Language Processing.

 Experience with NLP and deep neural networks using synthetic and artificial data.

 Involved in different phases of SDLC and have good working exposure on different SLDC’s like

Agile Methodologies.

RESPONSIBILITIES:

 Requirement understanding and elicitation, analyze, data/workflows, contribute to product

project and Proof of concept (POC)

 Contribute to prepare design documents and effort estimations.

 Develop AI/ML Models using best in-class ML models.

 Building, testing, and deploying AI/ML solutions.

 Work with Business Analysts and Product Managers to assist with defining functional user

stories.

 Ensure deliverables across teams are of high quality and clearly documented.

 Recommend best ML practices/Industry standards for any ML use case.

 Proactively take up R and D and recommend solution options for any ML use case.

REQUIREMENTS:

Required Skills

 Overall experience of 4 to 7 Years working on AI/ML framework development

 Good programming knowledge in Python is must.

 Good Knowledge of R and SAS is desired.

 Good hands on and working knowledge SQL, Data Model, CRISP-DM.

 Proficiency with Uni/multivariate statistics, algorithm design, and predictive AI/ML modelling.

 Strong knowledge of machine learning algorithms, linear regression, logistic regression, KNN,

Random Forest, Support Vector Machines and Natural Language Processing.

 Experience with NLP and deep neural networks using synthetic and artificial data.

 Involved in different phases of SDLC and have good working exposure on different SLDC’s like

Agile Methodologies.

customer support executive

at HIPPO CLOUD TECHNOLOGIES

Posted by madhuri G

Visakhapatnam

0 - 2 yrs

₹1L - ₹2L / yr

Tally

Accounting

Job Description: Customer Service Executive (Hindi Voice Process)

Company: Hippdocloud Technologies

Location: Visakhapatnam

Experience: 0-1 year

Qualification: Any Graduate

Job Overview:

As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.

You will handle customer inquiries, resolve complaints, and provide information about company products and services.

The role involves communicating with customers primarily through voice calls.

Responsibilities:

Handle incoming customer calls and provide assistance in a professional and courteous manner.

Address customer inquiries, complaints, and provide appropriate solutions.

Maintain accurate and detailed records of customer interactions and transactions.

Collaborate with team members and other departments to ensure customer satisfaction.

Stay updated on company products, services, and policies to provide accurate information to customers.

Follow communication scripts and guidelines to ensure consistent and effective customer interactions.

Identify and escalate priority issues to the appropriate department or supervisor.

Provide feedback and suggestions for process improvements to enhance customer experience.

Requirements:

Fluency in Hindi and Telugu languages is essential.

Excellent verbal and written communication skills in Hindi.

Strong customer service orientation and problem-solving skills.

Ability to handle customer inquiries and complaints with empathy and professionalism.

Basic computer skills and familiarity with CRM systems.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Prior experience in customer service or call center roles is preferred but not mandatory.