Genesys Cloud Developers / IVR Developers

Location: PAN India

💼 Employment Type: Contract / Permanent

⏳ Duration: Long-term

👨‍💻 Experience: 4–12 Years (B2 / B3 / C1 Levels)

🔍 Job Overview

We are looking for a highly skilled Kinaxis Consultant / Solution Architect with strong expertise in Kinaxis RapidResponse (RR) and Supply Chain Planning. The ideal candidate will drive end-to-end solution design, architecture, and implementation while working closely with stakeholders and leadership teams.

🔑 Key Responsibilities

Lead end-to-end implementations

Design and architect SCM planning solutions (Demand, Supply & Inventory)

Conduct client workshops, requirement gathering & fit-gap analysis

Design data integration architecture, mappings & automation chains

Configure Workbooks, Hierarchies, Custom Filters, and Data Models

Collaborate with integration teams for ERP–Kinaxis data migration

Provide technical leadership and architectural guidance

Drive solution design, documentation, and best practices

Support RFPs, estimations, and customer presentations

Ensure data readiness, cleansing, harmonization & transformation

Troubleshoot system issues and provide post-deployment support

Align solutions with enterprise architecture and business strategy

🛠 Required Skills & Expertise

Strong experience in Kinaxis RapidResponse implementations (4–12 projects)

Deep knowledge of Supply Chain Planning (Demand, Supply, Inventory)

Expertise in data modeling, integration & architecture design

Experience with ERP integrations & data migration

Strong stakeholder management & client interaction skills

Ability to lead solution workshops and architecture discussions

⭐ Professional Attributes

Excellent communication & presentation skills

Strong analytical and problem-solving abilities

Team player with leadership mindset

Key Responsibilities:

● Develop and implement HR policies and procedures to ensure compliance with all applicable employment laws and regulations.

● Manage the recruitment process, including developing job descriptions, posting job openings, screening resumes, and conducting interviews.

● Develop and implement employee training and development programs to ensure that employees have the necessary skills to perform their jobs effectively.

● Manage employee relations issues, including grievances, conflicts, and disciplinary actions.

● Oversee the performance management process, including setting performance goals and providing feedback and coaching to employees. ● Manage the compensation and benefits program, including developing and implementing competitive compensation and benefits packages.

● Maintain HR records and ensure that employee files are up-to-date and accurate.

● Develop and implement HR metrics to measure the effectiveness of HR programs and initiatives.

● Partner with senior leaders to develop and implement HR strategies that support the overall goals of the organization.

Requirements:

● Bachelor's degree in Human Resources or related field.

● Minimum of 5 years of experience in recruitment, team management, and employee relations.

● Strong knowledge of employment laws and regulations.

● Excellent communication and interpersonal skills.

● Ability to work independently and as part of a team.

● Strong problem-solving and decision-making skills.

● Ability to handle sensitive and confidential information.

● Strong organizational and time management skills.

Job description

l PLC Programming, SCADA design, Conducting FAT, SAT, Installation and

Commissioning.

l PLC Programming exposure to any one or more Allen Bradley (Micro/CompactLogix) ,

Mitsubishi (FX and Q Series), Siemens ( S7 300/400/1200/1500), Omron

l (Creating new applications, animation, (communication with PLC ) HMI (Creating new

applications, animation, communication with PLC).

l Knowledge of working principle of Instrumentation Sensors, Proximity sensors, RTD,

Flow transmitter etc. 

l Knowledge of the working principles of Motors Starting methods of 3phase induction

motor, speed control.

l Switch Gears Knowledge of Relay, Contactor, MCB, MPCB, ELCB, Breakers.

l Panel Design Star Delta, DOL, Current Transformer, Potential Transformer, Wiring etc

Required Candidate profile

Any certification course or Knowledge about PLC /HMI/SCADA

Qualification -B.E/B.Tech : Electrical /Electronic & Telecommunication / Instrumentation

Employment Type: Full Time, Permanent

Should be punctual and dedicated towards the work.

Should be able to deliver quality work on-time.

Education

Qualification -B.E/B.Tech : Electrical /Electronic & Telecommunication / Instrumentation

As a Software Development Engineer II in Hiver’s Strategic Initiative department, you will have a critical role to play in building solutions that hold high strategic value for the business. You will get a chance to work with and mentor a group of smart engineers as well as learn and grow yourself working with very good mentors. Expect lots of challenges and high levels of ownership and autonomy. You’ll get the opportunity to work on complex technical challenges, building frameworks to monitor and improve the performance of our systems, and improving reliability and performance.

You will be working on

• Building, maintaining and scaling APIs and microservices. You will own all aspects of SDLC including documentation, data modeling, and deployment.
• Participate in solution brainstorming, release planning and code reviews.
• This is the early phase of the project and you will do foundational work on multiple aspects and help define and improve engineering standards, tooling, and processes.
• Collaborating closely with co-developers, designers and other stakeholders to build dynamic and compelling user experiences while embracing emerging standards.

We are looking for

• 3+ years of hands-on experience building and maintaining production-grade services that are being used by a good number of active customers.
• 1+ year of professional experience with Ruby-on-Rails.
• Command on web fundamentals and high level knowhow frontend ecosystem and modern development practices
• Sound knowledge of design patterns and best practices for writing clean, linted, maintainable and reusable code
• Deep understanding of relational databases (eg, MySql) and data modeling concepts
• Solid foundation in Computer Science, with strong competencies in data structures, algorithms, and software design.
• An architect's mindset - we want a fast time to market but without undermining long-term prospects. You will have to continuously assess the various trade-offs when considering long-term vs. short-term benefits/drawbacks and make informed choices about the optimal approach.
• Strong analytical and debugging skills - you should be able to troubleshoot and solve issues in a timely manner.
• Ability to iterate and deliver at a fast pace - speed is of the essence.
• Solid understanding of cloud concepts and latest infra stack (AWS).
• Track record of assessing complex initiatives and coming up fairly accurate expected time of arrival (ETA) and working with a team to meet these timelines with high confidence
• Good communication skills - you should have good communication skills, both written and verbal. You should be proficient in English and be able to communicate effectively with team members and stakeholders.
• Nice to have: (optional)
• Frontend (full-stack) experience (VueJS) is a major plus

At Hiver, we value diversity and inclusion and encourage individuals from all backgrounds to apply. If you're ready to make an impact and be part of our innovative team, please apply here.

We are looking for a Back-end developer to join our engineering team and help us develop and maintain various software products.

Experience: 0-2 years 

Prerequisites:

• In-depth understanding of web development process 
• Familiarity with Java and Spring frameworks preferably Spring Boot
• Familiarity with Node JS
• Basic understanding of front-end technologies, such as JavaScript, HTML, CSS.
• Experience with working on REST API (GET, POST, PUT, PATCH, DELETE, UPDATE)

Job Description

The duties and responsibilities of a selected applicant would include:

• Participate in the entire application lifecycle, focusing on coding and debugging.
• Design and implement low-latency, high-availability, and performance applications.
• Develop back-end components to improve responsiveness and overall performance
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic
• Perform UI tests to optimize performance
• Test and debug programs
• Implement security and data protection solutions

If you have the desire to be a part of an exciting, challenging,+ and rapidly-growing company, and create the finest apps in a flourishing industry, please send in your applications on:

• We use cutting edge technologies to build our products which means you get to be updated on the latest tech stack.
• You don’t need to have experience in any of our specific technologies;we are good at teaching our Engineers. Our diverse group of Engineers are a great team to work with and to learn.

• We deploy changes to production multiple times a day.
• Blameless culture and a continuous learning mindset

• Making a global platform with the scale of millions of users.
• Working directly with designers and PMs to make a world class test taking experience.
• Building a platform for companies and writing an ML based algorithm to match candidates and companies.
• Building an Ed-Tech product for the upskilling of candidates.

• Strong understanding of JS fundamentals and going deep into it coupled with experience in modern frameworks like ReactJs, Vuejs etc.
• The ideal person has worked with product teams in startups and taken features (or entire product modules) to production deployment which was then consumed by real users.
• Proficiency in building a highly scalable frontend.
• Ownership mindset- Taking end to end ownership of frontend initiatives and being part of the core team in driving the overall growth of the organisation in achieving its vision.

Minimum Qualifications:

• Minimum 5 years of experience with Java platform and technologies.
• Minimum 5 years of experience with HTML5, CSS and Angular.
• Experience with enterprise level application design and development is a must.
• Expert level knowledge in Java Spring framework, JHipster, PostgreSQL, HTML5, Angular, CSS
• Must have previously worked in an environment using version control systems such as Bitbucket.
• Good knowledge of RDBMS such as Postgres and MySQL. Should be proficient in SQL and assessing performance of queries. Some ability to monitor and maintain the database is needed.
• Experience with AWS RDS is MUST.
• Minimum 3 years of experience deploying Java applications on the AWS cloud.
• Ability to handle front-end development (Angular JS) is a MUST.
• Experience working with Monday, Atlassian project management tools (JIRA/Bitbucket/Confluence) or similar is a must.