Genesys Cloud Developers / IVR Developers

Inflection.io is a venture-backed B2B marketing automation company, enabling to communicate with their customers and prospects from one platform. We're used by leading SaaS companies like Sauce Labs, Postman, BILL, Mural, and Vercel, many of which pay more than $100K/yr (1 crore rupee).

And,... it’s working! We have world-class stats: our largest deal is over 3 crore, we have a 5 star rating on G2, over 100% NRR, and constantly break sales records. We’ve raised $14M in total since 2021 with $7.6M of fresh funding in 2024, giving us many years of runway.

Why Join Us Now?

We’re at a pivotal growth stage, transitioning from a promising startup to a market leader. Joining us means being part of a journey where your contributions directly impact our trajectory. Our compact team of approximately 30 employees ensures that every voice is heard, and innovation is at the forefront.

Our Culture

At Inflection.io, we pride ourselves on fostering a culture of collaboration, continuous learning, and innovation. Our team comprises passionate professionals from diverse backgrounds located across India, USA, and Canada, united by a shared vision to revolutionize B2B marketing automation. We believe in empowering our employees, offering opportunities for rapid growth, and celebrating successes together.

What you’ll be doing

• Shape and evangelize the product vision and roadmap, grounded in customer pain points and Marketing Ops best practices.
• Conduct market research, competitive analysis, and customer interviews to validate opportunities and prioritize features.
• Author clear product requirements, user stories, and acceptance criteria; partner with UX/UI to ensure intuitive user experiences.
• Lead agile ceremonies (planning, grooming, demos), track sprint progress, and re-prioritize backlog based on stakeholder input and data.
• Monitor product performance against key SaaS metrics, identify friction in Marketing Ops workflows, and drive continuous optimization.

Mandatory Qualifications & Skills:

• 5+ years of overall experience, including 3–5 years of hands-on product management in B2B SaaS, with strong exposure to Marketing Operations workflows and tools
• Background in marketing-technology (MAPs, attribution, lead scoring) a strong plus
• Proven track record owning full product lifecycle: ideation, requirement gathering, go-to-market, measurement, and iteration.
• Data-driven decision-maker: comfortable defining success metrics, running experiments, and pivoting based on results.
• Proficiency in using AI coding tools like Claude Code or Cursor.
• Excellent cross-functional collaborator—adept at aligning engineering, design, marketing, sales, and customer success.

• Identify and generate new business opportunities from international markets.
• Build strong, long-term client relationships across industries.
• Collaborate with internal teams to design custom business and technology solutions.
• Manage the complete sales lifecycle — from lead generation to deal closure.
• Contribute to strategy, client acquisition, and revenue growth.
• Experience with trending and cognitive technologies and/or product/solution selling will be an added advantage.

Job Title: Tech Lead and SSE – Kafka, Python, and Azure Databricks (Healthcare Data Project)

Experience: 4 to 12 years

Role Overview:

We are looking for a highly skilled Tech Lead with expertise in Kafka, Python, and Azure Databricks (preferred) to drive our healthcare data engineering projects. The ideal candidate will have deep experience in real-time data streaming, cloud-based data platforms, and large-scale data processing. This role requires strong technical leadership, problem-solving abilities, and the ability to collaborate with cross-functional teams.

Key Responsibilities:

• Lead the design, development, and implementation of real-time data pipelines using Kafka, Python, and Azure Databricks.
• Architect scalable data streaming and processing solutions to support healthcare data workflows.
• Develop, optimize, and maintain ETL/ELT pipelines for structured and unstructured healthcare data.
• Ensure data integrity, security, and compliance with healthcare regulations (HIPAA, HITRUST, etc.).
• Collaborate with data engineers, analysts, and business stakeholders to understand requirements and translate them into technical solutions.
• Troubleshoot and optimize Kafka streaming applications, Python scripts, and Databricks workflows.
• Mentor junior engineers, conduct code reviews, and ensure best practices in data engineering.
• Stay updated with the latest cloud technologies, big data frameworks, and industry trends.

Required Skills & Qualifications:

• 4+ years of experience in data engineering, with strong proficiency in Kafka and Python.
• Expertise in Kafka Streams, Kafka Connect, and Schema Registry for real-time data processing.
• Experience with Azure Databricks (or willingness to learn and adopt it quickly).
• Hands-on experience with cloud platforms (Azure preferred, AWS or GCP is a plus).
• Proficiency in SQL, NoSQL databases, and data modeling for big data processing.
• Knowledge of containerization (Docker, Kubernetes) and CI/CD pipelines for data applications.
• Experience working with healthcare data (EHR, claims, HL7, FHIR, etc.) is a plus.
• Strong analytical skills, problem-solving mindset, and ability to lead complex data projects.
• Excellent communication and stakeholder management skills.

About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind thatit is looking to add a Customer Support Generalist to our

growing team. Working in the CEST time zone and reporting to the Senior Manager of

Global Support, you will have the opportunity to help support our internal teams and

accelerate our growth. We believe in bringing your whole self to work. We are committed to

building a diverse team and embracing an inclusive culture. If you are looking to get in on

the ground floor of a high-growth startup and be a part of a founding team, we’re excited to

chat with you.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Support Generalist, you’ll be responsible for:

 Supporting our internal Customer Experience Team by fulfilling Partner Requests

 Uploading settings in Bulk for our Partners

 Assisting in Property Management System Migrations

 Adding newly translated articles to our Help Center and updating existing articles

 Collaborating cross-functionally to share and learn from best practices

 Assisting our Customer Success team to prep for Executive Business Reviews

 Assisting our Customer Success team with Booking Reviews

 Providing thoughtful, empathetic, and personalized email communication postimplementation

 Be ready to assist other areas of the business as needed

So what kind of person are we looking for in this role? The person who will be successful

in this role will be:

 Curious: By nature, you have a knack for learning the ins-and-outs of software

 Going: You love going above and for teammates and customers

 Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

 Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

 Outgoing: You are enthusiastic and confident in your ability to quickly connect with

new people

Now that we’ve told you what the job looks like, here are the qualifications we're looking

for in a candidate:

 1+ years of experience working in Customer Support or Service

 Willing and able to work in the CEST Time Zone

 Fluent in Spanish

 Strong communication skill and experience communicating difficult, technical

concepts in a professional and thoughtful way

 An empathetic approach with the ability to understand customer pain points and

genuine desire to help our internal team resolve issues

 A drive to identify creative ways to improve the customer experience and don’t

hesitate to suggest new, out-of-the-box ideas

 The desire to dive into issues and understand what is going on beneath the surface.

You know when something is over your head and are not afraid to ask for help

 Experience balancing multiple tasks and customer needs simultaneously. Ability to

prioritize your workday independently

 Ability to handle working in a fast-paced work environment

 Experience working with software or the ability to learn a wide variety of tools.

 Clear, concise, and effective written and oral communication skills.

 Familiarity with Property Management Systems and/or the vacation rental market

 Advanced Excel knowledge ex. Data matching, Vlookups, etc.

So what can you expect after you apply? Your application will be personally reviewed by a

member of the hiring team and if there is a match in your experience and the role,

you will:

 Have a video conversation with someone on our Recruiting team. This is a high-level

conversation about your experience and interest, but also an opportunity for you to

learn more about us

 Complete a writing assignment

 Meet with our Manager of Global Support for a deeper dive video conversation

 Meet with Director of Special Projects, and Head of Commercial

 Speak with our Co-Founder as a final step

Apply only on this link - https://loginext.hire.trakstar.com/jobs/fk0qu53?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0qu53?source=

LogiNext is looking for a dynamic generalist marketer who will be responsible for the growth of our blog and website traffic. Your role would involve writing blogs, building marketing collateral, internal communication material, content for social media, newsletters and other related activities.

To be successful in this role, you should have hands-on experience with tools like Adobe Suite, Hubspot, Google Analytics and be able to turn creative ideas into effective advertising projects. You have exposure to large scale cloud SaaS based software companies or from B2B domain (this is a big plus). You have an ability to perform in agile and multi-tasking work environments, which will lead you to remarkable growth and leadership opportunities at LogiNext.

Responsibilities

Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door Strictly follow the content/editorial calendar to stick to industry standard content marketing and amplification process which will gradually increase qualified audience to our owned properties (including blog posts, whitepapers, eBooks, reports, webinars, infographics, etc.). Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis Produce valuable and engaging content for our website and blog that attracts and converts our target groups Connect with influential media outlets and journalists to place stories about company news and other initiatives. Assist with event planning, including working with vendors, event coordinators, and design teams for on-site collateral Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements

Bachelor’s degree of higher in Arts/Commerce/Science/Technology 2 to 3 years of experience in B2B Marketing Understanding of marketing methodologies and blogging software (WordPress) in order to generate traffic and understand converting visitors into qualified leads. Fair understanding of marketing automation for B2B segment, conversion analytics funnel and ABM campaigns Demonstrable experience in managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns Demonstrable experience in marketing together with the potential and attitude required to learn Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, Web Trends) A sense of aesthetics and a love for great copy and witty communication Experience in public relations, corporate communications, content marketing, or event management will be an added advantage Able to work and thrive in a fast-paced, rapidly changing work environment

About CITTA

The Lexicon Group, under the leadership of Pankaj Sharma has journeyed from very humble beginnings and has seen upward growth year after year. The Lexicon Group started from education but has now diversified to other sectors like FMCG, Ed-tech, Law Aggregator Platform, Media, Fitness etc. The latest addition to the kitty of The Lexicon Group has been a newspaper (Pune Mirror and Civic Mirror), which has been taken over from the Times of India Group. The motto for The Lexicon Group is mindfully chosen ‘Believe in Yourself’, probably the three strongest words listed together which have the potential of changing lives if you believe in them and that is what Lexicon group try to ensure.

CITTA (Lexicon Lifestyle Private Limited) is a premium-quality natural baby bath and skincare brand that is safe, tested and gentle. CITTA Products are Free of Toxins, Parabens, Sulphates, Silicones, Mineral Oil, and Allergens and are Dermatologically Tested. We are a cruelty-free brand. We are expanding our core team, which is determined to achieve results.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Create and execute customer engagement, satisfaction and retention plans
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Must Haves:

• Proven working experience as HR Manager or other HR Executive
• People-oriented and results-driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company

Perks:

• Excellent growth opportunity
• Best salary in the industry

The company is headquartered in Pune.

JD for Digital Marketer (Adword Expert)

Responsibilities and Duties

1.Create, categorize, and refine keyword lists to create a comprehensive campaign that drives qualified visitors to our site

1. Perform management of PPC accounts on Google AdWords, Yahoo, Bing and other search platforms for a variety of clients.
2. Assist in the maintenance and monitoring of keyword bids, budget caps and other important account metrics.
3. Create online banner adverts and oversee pay per click (PPC) ad management
4. Track and analyze website traffic flow and provide regular internal reports
5. Manage and maintain updates for keyword lists.
6. Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting,

 display network, and other facets of paid search in accordance with client goals.

1. Familiarity with Google Adwords reporting interface

Job Requirements:

• Experience in Search Engine Optimizations (SEO) Search Engine Marketing (SEM) and Paid Search (PPC).
• Proficiency in MS Office
• Experience working with AdWords and Bing Ads
• AdWords certification required
• Ads 360 experience (previously Double-click Search)
• BS/BA degree preferred
• Agency experience preferred
• High proficiency with Google Analytics, Bing Analytics and other website analytics software