Servicenow developer at Leinex · Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Pune, Hyderabad, Chennai · 5 - 10 years · ₹7L - ₹38L / yr · Profitable · Posted 5 Jun 2026
Job Title: ServiceNow Developer / Senior ServiceNow Consultant
Experience Required
6+ Years
Job Description
We are seeking an experienced ServiceNow professional with strong expertise in one or more ServiceNow modules, including ITSM, CSM, HRSD, ITOM, HAM, CMDB, SPM, or GRC. The ideal candidate should possess hands-on experience in designing, developing, configuring, and implementing ServiceNow solutions while collaborating closely with business and technical stakeholders.
Requirements
- 6+ years of experience working on the ServiceNow platform.
- Strong hands-on experience in ServiceNow development, configuration, and administration.
- Experience in one or more ServiceNow modules:
- ITSM (IT Service Management)
- CSM (Customer Service Management)
- HRSD (HR Service Delivery)
- ITOM (IT Operations Management)
- HAM (Hardware Asset Management)
- CMDB (Configuration Management Database)
- SPM (Strategic Portfolio Management)
- GRC / IRM (Governance, Risk & Compliance / Integrated Risk Management)
- Experience in Service Catalog, Workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, Notifications, Integrations, and Reporting.
- Strong understanding of ServiceNow platform architecture and best practices.
- Experience in designing scalable and maintainable ServiceNow solutions.
- Knowledge of REST/SOAP APIs and third-party integrations.
- Experience in Agile delivery methodologies.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and stakeholder management skills.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist (CIS) in any module.
- ServiceNow Certified Application Developer (CAD).
- Experience with multiple ServiceNow module implementations.
- Exposure to cloud technologies and enterprise IT environments.
Responsibilities
- Gather and analyze business requirements and translate them into ServiceNow solutions.
- Design, develop, configure, and customize ServiceNow applications and modules.
- Implement workflows, catalog items, forms, UI policies, business rules, and integrations.
- Support end-to-end implementation, testing, UAT, deployment, and production support activities.
- Collaborate with business users, architects, and technical teams to deliver high-quality solutions.
- Perform root cause analysis and resolve complex technical issues.
- Ensure adherence to ServiceNow development standards and best practices.
- Participate in code reviews, design reviews, and solution discussions.
- Create technical documentation, knowledge articles, and support documents.
- Mentor junior team members and contribute to continuous process improvements.
- Support platform upgrades, enhancements, and new feature implementations.
Good-to-Have Module-Specific Experience
- ITSM: Incident, Problem, Change, Request, Knowledge Management
- CSM: Case Management, Customer Portals, Service Operations
- HRSD: Employee Center, HR Case Management, Lifecycle Events
- ITOM: Discovery, Service Mapping, Event Management, Cloud Management
- HAM: Asset Lifecycle Management, Procurement, Inventory Management
- CMDB: Data Modeling, CI Management, Data Governance
- SPM: Demand, Project, Portfolio, Resource Management
- GRC/IRM: Policy & Compliance, Risk Management, Audit Management, Vendor Risk Management
Shubham Vishwakarma
Full Stack Developer - Averlon
About Leinex
About
Leinex, was formally initiated in the year 2012 with the core business focus on IT recruitments in niche technological areas. With expertise in technology hiring at mid-level and leadership positions, Leinex has successfully supported various IT products/services, telecom, consulting organizations, and start-ups. We have demonstrated our ability to deliver on both volume and niche hiring mandates, covering a wide range of technical skills.
Throughout the journey, Leinex has remained dedicated to the fundamental principles of 100% customer satisfaction, surpassing expectations in service delivery, and fostering lasting partnerships with clients. We understand the importance of staying responsive to the demands of a dynamic market and constantly review, evaluate, and update our processes accordingly. The name "Leinex" reflects our commitment to service excellence, encapsulating our approach to learn, innovate, and excel in all aspects of our operations.
Our services
• Recruitment
• Payroll
• Compensation Benchmarking
• Training Solutions
Company social profiles
Similar jobs (10)
Senior Developer - CSM/SPM
Work Location: Gurgaon
Experience: 5–8 Years (Mid to Senior Level)
Job Description
We are looking for a skilled ServiceNow Service Owner with strong hands-on experience in SPM (Strategic Portfolio Management) or Customer Service Management (CSM) to support enterprise-level implementations. The role involves process understanding and cross-functional team collaboration to deliver optimized ServiceNow CSM solution aligned with client needs.
Key Responsibilities
Must Have:
- Develop and implement solutions on the ServiceNow platform, specifically within SPM/CSM module.
- Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and other scripting tools.
- Write server-side and client-side scripts for CSM applications and enhancements.
- Design and build integrations with third-party systems using REST and SOAP APIs including transforming data and building inbound/outbound interfaces.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Conduct code reviews, troubleshooting issues, and implement best practices for secure and scalable development.
- Proficiency in building automation using Flow Designer and Integration Hub.
Python
React.jsJob Title: Senior Fullstack Engineer – ServiceNow
Company: Cloud Sara Technologies Pvt. Ltd.
Experience: 8–12 Years
Location: Bangalore, Hyderabad, Chennai, Mumbai, Ahmedabad
Work Mode: Hybrid – 2 days work from office mandatory
Employment Type: Contract – 6 Months
Notice Period: Immediate Joiners Only
Shift: 1:00 PM – 11:00 PM IST
Interview Process: L1 in-person interview is mandatory
Job Description
We are looking for an experienced Senior Fullstack Engineer with strong hands-on ServiceNow development expertise, QA automation capabilities, and general full-stack development skills.
The candidate will handle ServiceNow integration defects, production troubleshooting, automated testing, release management, and internal application maintenance.
Key Responsibilities
- Handle L2 support tickets, escalations, and ServiceNow integration issues.
- Resolve L3 defects involving ServiceNow ITSM/CMDB, Flow Designer, Scripted REST APIs, Business Rules, GlideRecord, and server-side scripting.
- Perform root-cause analysis for production incidents and integration issues.
- Review code and contribute to full-stack development and maintenance.
- Develop and maintain automated tests using Python and Playwright.
- Validate APIs using Postman and data using SQL.
- Manage test cases in Qase and integrate automated tests into CI/CD pipelines.
- Maintain release documentation, Update Sets, XML exports, and release processes.
- Support customer technical escalations and distributed-system debugging.
- Use AI-assisted development and QA tools to improve productivity.
Mandatory Skills
- 6+ years of hands-on ServiceNow development experience.
- ServiceNow ITSM, CMDB, Flow Designer, Scripted REST APIs, Business Rules, GlideRecord, and server-side scripting.
- OAuth2-based integrations and troubleshooting across systems.
- Python and Playwright test automation.
- API testing using Postman and SQL validation.
- React, TypeScript, and API-driven backend development.
- GitHub, CI/CD, and ServiceNow deployment tools.
- Experience with AI-assisted QA tools such as Claude or Codex.
Preferred Skills
- ServiceNow CSA or CIS certifications.
- GitHub Actions and release management experience.
- Semantic versioning and changelog management.
- Customer-facing production support and on-call experience.
Important Conditions
- Immediate joiners only.
- Hybrid work with 2 days in office mandatory.
- Must be available for the 1 PM–11 PM IST shift.
- Must attend the L1 interview in person.
- Six-month contract engagement.
Service Owner - SPM
Work Location: Gurgaon
Experience: 6–10 Years (Mid to Senior Level)
Job Description
We are looking for a skilled ServiceNow Service Owner with strong hands-on experience in Strategic Portfolio Management (SPM) to support enterprise-level implementations. The role involves process understanding and cross-functional team collaboration to deliver optimized ServiceNow SPM solution aligned with client needs.
Key Responsibilities
Must Have:
Experience on Demand Management, Project Management, Program Management, Portfolio Management, Resource Management, Time Management, and Strategic Planning capabilities.
Experience in Solution Designing and collaborating with stakeholders to understand business requirements and design SPM solutions within the ServiceNow platform.
Experience in Configuring ServiceNow SPM modules, workflows, forms, and user interfaces to align with project and portfolio management processes and requirements.
Experience in Integrating ServiceNow SPM with other systems e.g. CRM or ERP or third-party service providers.
Experience in developing and implementing workflows to automate project and portfolio management processes in SPM Module.
Support enhancements to project, demand, resource, financial, and portfolio processes.
Reporting and Analytics:
Support portfolio, project, resource, demand, and financial reporting requirements.
Configuring dashboards, reports, and analytics within ServiceNow to provide insights into customer service performance, trends, and areas for improvement.
Experience in designing intuitive and user-friendly interfaces for project and resource managers, and end-users to enhance their experience and productivity within the ServiceNow platform.
Hands on knowledge on Business Rules, Script Includes, Client Scripts, UI Policies.
Hands on experience on Workspaces and its configurations.
Experience in communication, documentation, and business stakeholder management.
Good to Have:
- Experience with REST/SOAP API integrations, including transforming data and building inbound/outbound interfaces.
- Scripting experience in Glide API.
- UI Builder development experience.
- Proficiency in building automation using Flow Designer and Integration Hub.
React.js
PostgreSQL
Express🚨 Hiring: Senior Fullstack Engineer – ServiceNow
Experience: 8–12 Years
Location: Bangalore | Hyderabad | Chennai | Mumbai | Ahmedabad
Work Mode: Hybrid – 2 Days Work From Office Mandatory
Contract: 6 Months
Notice Period: Immediate Joiners Preferred
Shift: 1 PM – 11 PM IST
L1 Interview: In-person Mandatory
🔹 Role Summary
We are looking for a versatile Senior Fullstack Engineer with strong ServiceNow platform development, QA automation, and full-stack skills.
The role involves ServiceNow integration defect resolution, production triage, development, automated testing, release management, and general full-stack maintenance.
🔹 Key Responsibilities
Support / Triage / Defects
- Handle L2 support and escalation tickets.
- Troubleshoot ServiceNow platform and integration issues.
- Resolve L3 defects involving:
- ServiceNow ITSM/CMDB
- Flow Designer
- Scripted REST APIs
- GlideRecord / server-side scripting
- OAuth2 integrations
- Perform root-cause analysis for production incidents and integration issues.
Product Development
- Review peer code across ServiceNow and full-stack applications.
- Develop automated tests using Python and Playwright.
- Perform API testing using Postman and data validation using SQL.
- Manage test cases using Qase.
- Use AI-assisted tools such as Claude, Codex, or similar tools for QA automation.
- Support release management and CI/CD using GitHub Actions.
- Maintain ServiceNow Update Sets/XML exports and release documentation.
Customer Engineering
- Support customers in diagnosing technical issues.
- Troubleshoot ServiceNow integration problems.
- Handle general technical maintenance as a full-stack developer.
🔹 Required Skills
ServiceNow
- 6+ years hands-on ServiceNow development
- Flow Designer
- Scripted REST APIs
- Business Rules
- GlideRecord / Server-side scripting
- ITSM
- CMDB
- OAuth2 integrations
- ServiceNow CI/CD
Full Stack
- React.js
- TypeScript
- JavaScript
- REST APIs
- API-driven backend development
QA / Automation
- Python
- Playwright
- Automated testing
- Postman
- SQL
- Qase
DevOps
- Git
- GitHub
- GitHub Actions
- CI/CD
- Release management
🔹 Preferred Qualifications
- ServiceNow CSA / CIS certifications
- Semantic versioning and release/changelog practices
- Customer-facing support experience
- On-call support experience
🔹 Tools & Technologies
GitHub | JIRA | ServiceNow | Qase | Postman | Playwright | Python | React | TypeScript
Position: Service Now Developer( Third party risk Management TPRM/GRC)
Experience: 5 to 9 Years
Location: Gurugram
Work Mode: Hybrid( 2-3 Days)
Notice Period: Serving/Immediate (November Joiners)
Job Description – ServiceNow Developer (TPRM)
We are seeking an experienced ServiceNow Developer with strong TPRM (Third-Party Risk Management) experience to design, develop, enhance and support ServiceNow solutions.
The candidate will be responsible for developing and supporting TPRM-related workflows and the TCRM Challenge Tracker scoped application, along with ITSM processes and enterprise integrations.
Key Responsibilities:
- Develop, configure and enhance ServiceNow TPRM workflows covering third-party assessments, due diligence, risk reviews, approvals and closure activities.
- Support and enhance the TCRM Challenge Tracker scoped application.
- Develop ServiceNow components including Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions and Flow Designer workflows.
- Build and support REST/SOAP integrations and enterprise system interfaces.
- Configure ACLs, roles, groups and security controls to ensure platform compliance.
- Troubleshoot issues, perform root cause analysis and provide production support.
- Collaborate with business stakeholders, architects, BSAs and testing teams to deliver scalable solutions.
- Support agile delivery, testing, deployments and technical documentation.
Required Skills:
- 4–8 years of hands-on ServiceNow development and administration experience.
- Strong JavaScript and ServiceNow scripting skills.
- Hands-on experience with Business Rules, Client Scripts, Script Includes, Flow Designer, Workflows, ACLs and Service Catalog.
- Strong understanding and experience of TPRM processes and workflows.
- Experience with REST/SOAP integrations, JSON and XML.
- Knowledge of ITSM, ITIL, Agile/Scrum and ServiceNow platform architecture.
- Strong troubleshooting, communication and stakeholder management skills.
Preferred Skills:
- ServiceNow CSA/CAD certification.
- Experience with ServiceNow GRC/IRM, TPRM and custom scoped applications.
- Experience supporting TCRM Challenge Tracker or similar risk management applications.
Role: Senior Fullstack Engineer
Experience: 8 -12 Years
Location: Bangalore, Hyderabad, Chennai, Mumbai, and Ahmedabad
Work Mode: Hybrid (2 days work from office is mandate)
Budget: 2.5 LPM.
Notice: Immediate Contract: 6 months
Shift: 1 PM to 11 PM IST L1
Interview: In-person (mandate)
Role Summary
We're looking for a versatile engineer who combines full-stack and QA skills with ServiceNow platform depth. This role owns ServiceNow integration defects and triage, contributes across the product development lifecycle (code, QA, release), and supports customers and general maintenance work outside the ServiceNow surface.
Key Responsibilities
Q1 — Support / Triage / Defects
• L2 triage: act as first point of contact for incoming support/escalation tickets, including ServiceNow platform and integration issues
• L3 defect resolution: own defect fixes on ServiceNow ITSM/CMDB integrations — Flow Designer workflows, Scripted REST APIs, GlideRecord/server-side scripts, OAuth2-based auth — as well as general application-layer defects
• Root-cause analysis: diagnose production integration incidents, including version-drift across releases
Q2 — Product Development
• PR review: review peers' code, spanning ServiceNow and general full-stack changes
• QA engineering: write and maintain automated tests (Python/Playwright), validate APIs (Postman) and data (SQL), manage test cases in Qase, use AI tools to accelerate test creation and automation
• Release management: maintain internal release documentation, manage Update Sets/XML exports across environments, integrate tests into CI/CD (GitHub Actions), and contribute to the release-train cadence and DORA metrics
Q3 — Customer Engineering
• Customer developer support: on-call with customers to diagnose and resolve reported issues, including ServiceNow-integration-related problems
• Technical maintenance: take on ad-hoc technical/maintenance work as a general full-stack developer (React/TypeScript, API-driven backend) — internal maintenance only, not customer-facing development
Required Qualifications
• 6+ years hands-on ServiceNow development: Flow Designer, Scripted REST APIs, Business Rules, server-side scripting
• Working knowledge of CMDB / ITSM data model and OAuth2-based integration patterns
• Experience with AI-assisted QA tooling (Claude, Codex, or similar)
• Hands-on QA/test automation experience (Python, Playwright) and API/data validation (Postman, SQL)
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
We're looking for a versatile engineer who combines full-stack and QA skills with ServiceNow platform depth. This role owns ServiceNow integration defects and triage, contributes across the product development lifecycle (code, QA, release), and supports customers and general maintenance work outside the ServiceNow surface. Key Responsibilities
Q1 — Support / Triage / Defects • L2 triage: act as first point of contact for incoming support/escalation tickets, including ServiceNow platform and integration issues • L3 defect resolution: own defect fixes on ServiceNow ITSM/CMDB integrations — Flow Designer workflows, Scripted REST APIs, GlideRecord/server-side scripts, OAuth2-based auth — as well as general application-layer defects • Root-cause analysis: diagnose production integration incidents, including versiondrift across releases
Q2 — Product Development • PR review: review peers' code, spanning ServiceNow and general full-stack changes • QA engineering: write and maintain automated tests (Python/Playwright), validate APIs (Postman) and data (SQL), manage test cases in Qase, use AI tools to accelerate test creation and automation • Release management: maintain internal release documentation, manage Update Sets/XML exports across environments, integrate tests into CI/CD (GitHub Actions), and contribute to the release-train cadence and DORA metrics
Q3 — Customer Engineering • Customer developer support: on-call with customers to diagnose and resolve reported issues, including ServiceNow-integration-related problems • Technical maintenance: take on ad-hoc technical/maintenance work as a general full-stack developer (React/TypeScript, API-driven backend) — internal maintenance only, not customer-facing development
Required Qualifications
• 6+ years hands-on ServiceNow development: Flow Designer, Scripted REST APIs, Business Rules, server-side scripting • Working knowledge of CMDB / ITSM data model and OAuth2-based integration patterns • Experience with AI-assisted QA tooling (Claude, Codex, or similar) • Hands-on QA/test automation experience (Python, Playwright) and API/data validation (Postman, SQL) • General full-stack proficiency (React/TypeScript, API-driven backends) for maintenance-level work • Comfortable with GitHub-based CI/CD and ServiceNow CI/CD tooling • Strong debugging skills across distributed, multi-system integrations
We are looking for a hands-on Service Delivery and Project Manager to own the support and improvement of our client’s General & Administrative (G&A) application portfolio. You will run day-to-day service delivery for platforms such as Workday, UKG, iCertis and DocuSign, manage enhancement and upgrade projects, and act as the trusted point of contact for HR, Finance, Legal and Procurement stakeholders. This is a fulltime remote contract role.
Shift time 4pm - 1am
Responsibilities:
-Own end-to-end service delivery for the G&A application portfolio, ensuring stable, reliable
operations and agreed service levels.
-Manage incidents, service requests, problems and changes through ServiceNow, from intake
and triage to resolution and closure.
-Monitor SLA performance, ticket aging and backlog.
-Coordinate with vendors (Workday, UKG, iCertis, DocuSign and others) on escalations,
defects, releases and roadmap items.
-Lead enhancement, integration, upgrade and new-module projects across G&A systems, from
requirements to go-live and hypercare.
-Build project plans, track scope, timelines, budgets, risks and dependencies, and report status
clearly to stakeholders.
-Ensure changes follow the client’s change management, access control and audit
requirements, including SOX controls where applicable.
-Act as the primary point of contact for HR, Finance, Legal and Procurement stakeholders on
application support and projects.
Required
• 8+ years of experience in IT service delivery, application support or project management.
Hands-on experience supporting at least two of: Workday, UKG (Pro/UltiPro), iCertis,
DocuSign.
• Strong working experience with ServiceNow for incident and change
management.
• Good understanding of G&A business processes across HR, payroll, finance, legal and
contract management.
• Experience in life sciences, biopharma
• Familiarity with SOX controls, audit support and access reviews for G&A systems.
• Experience with integrations and middleware (for example Workday Studio/EIBs, APIs, iPaaS
tools).
• Exposure to automation tools such as Power Automate or RPA, and to reporting tools such as Power BI.
Certifications:
- Service management: ITIL 4 Foundation or higher (required)
- Project management: PMP, PRINCE2, CAPM or Certified ScrumMaster
- ServiceNow: ServiceNow Certified System Administrator (CSA) or ITSM Implementation Specialist
- Platform: Workday, UKG, DocuSign or iCertis certifications are a strong plus
Implementation & Configuration:
• Configure and customize the ServiceNow GRC modules, including Policy and Compliance Management, Risk Management, and Audit Management.
• Develop and manage GRC workflows, including automated processes for risk assessments, policy management, and audit management.
System Administration:
• Administer and maintain the ServiceNow GRC platform, ensuring it operates smoothly and effectively.
• Perform regular system updates, patches, and upgrades as needed.
Integration & Optimization:
• Integrate ServiceNow GRC with other ServiceNow modules (e.g., ITSM, ITOM) and third-party systems to enhance data flow and operational efficiency.
• Optimize the use of ServiceNow GRC to improve risk management processes and compliance tracking.
User Support & Training:
• Provide support to end-users, addressing issues, and answering queries related to ServiceNow GRC.
• Develop and deliver training materials and sessions to ensure users are proficient in utilizing the GRC platform.
Reporting & Analytics:
• Create and manage reports and dashboards to provide insights into GRC activities and performance.
• Analyse data to identify trends, potential risks, and areas for improvement.
• Ensure that the ServiceNow GRC application adheres to industry standards and best practices for governance, risk management, and compliance.
• Stay up-to-date with changes in regulations and compliance requirements that may impact the GRC processes.
To proceed further with your candidature, kindly fill out your details using the following application link:
https://forms.office.com/r/BHLcNbgtzJ
Amazon Web Services (AWS)What you'll do
Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.
Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.
Stay hands-on. You'll still write code, build integrations, and work with APIs every day.
Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.
Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.
Review code and designs. Mentor the developers on your projects and unblock them fast.
Be the escalation point when something breaks or an integration misbehaves.
Own client communication on the technical side status, tradeoffs, bad news, early.
Keep the bar high: clear docs, clear updates, clear commit history.
What we're looking for
4–7 years shipping software, with real depth in REST APIs and system integrations.
Experience leading projects or small teams — the person others check with before they build.
Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.
You can sit with a non-technical client, understand the problem, and come back with a working solution.
Still enjoy building. This is technical leadership, not coordination.
Self-driven. You'll often be the senior-most engineer on the account.
Why you'll love this role
Full ownership from first call to delivery — you run projects, not a ticket queue.
Direct access to clients and leadership. Your decisions ship the same week.
Constant variety: new systems, new problems, new builds.
A step into technical leadership without giving up the hands-on work.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon