
Job Title: ServiceNow Developer / Senior ServiceNow Consultant
Experience Required
6+ Years
Job Description
We are seeking an experienced ServiceNow professional with strong expertise in one or more ServiceNow modules, including ITSM, CSM, HRSD, ITOM, HAM, CMDB, SPM, or GRC. The ideal candidate should possess hands-on experience in designing, developing, configuring, and implementing ServiceNow solutions while collaborating closely with business and technical stakeholders.
Requirements
- 6+ years of experience working on the ServiceNow platform.
- Strong hands-on experience in ServiceNow development, configuration, and administration.
- Experience in one or more ServiceNow modules:
- ITSM (IT Service Management)
- CSM (Customer Service Management)
- HRSD (HR Service Delivery)
- ITOM (IT Operations Management)
- HAM (Hardware Asset Management)
- CMDB (Configuration Management Database)
- SPM (Strategic Portfolio Management)
- GRC / IRM (Governance, Risk & Compliance / Integrated Risk Management)
- Experience in Service Catalog, Workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, Notifications, Integrations, and Reporting.
- Strong understanding of ServiceNow platform architecture and best practices.
- Experience in designing scalable and maintainable ServiceNow solutions.
- Knowledge of REST/SOAP APIs and third-party integrations.
- Experience in Agile delivery methodologies.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and stakeholder management skills.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist (CIS) in any module.
- ServiceNow Certified Application Developer (CAD).
- Experience with multiple ServiceNow module implementations.
- Exposure to cloud technologies and enterprise IT environments.
Responsibilities
- Gather and analyze business requirements and translate them into ServiceNow solutions.
- Design, develop, configure, and customize ServiceNow applications and modules.
- Implement workflows, catalog items, forms, UI policies, business rules, and integrations.
- Support end-to-end implementation, testing, UAT, deployment, and production support activities.
- Collaborate with business users, architects, and technical teams to deliver high-quality solutions.
- Perform root cause analysis and resolve complex technical issues.
- Ensure adherence to ServiceNow development standards and best practices.
- Participate in code reviews, design reviews, and solution discussions.
- Create technical documentation, knowledge articles, and support documents.
- Mentor junior team members and contribute to continuous process improvements.
- Support platform upgrades, enhancements, and new feature implementations.
Good-to-Have Module-Specific Experience
- ITSM: Incident, Problem, Change, Request, Knowledge Management
- CSM: Case Management, Customer Portals, Service Operations
- HRSD: Employee Center, HR Case Management, Lifecycle Events
- ITOM: Discovery, Service Mapping, Event Management, Cloud Management
- HAM: Asset Lifecycle Management, Procurement, Inventory Management
- CMDB: Data Modeling, CI Management, Data Governance
- SPM: Demand, Project, Portfolio, Resource Management
- GRC/IRM: Policy & Compliance, Risk Management, Audit Management, Vendor Risk Management

About Leinex
About
Leinex, was formally initiated in the year 2012 with the core business focus on IT recruitments in niche technological areas. With expertise in technology hiring at mid-level and leadership positions, Leinex has successfully supported various IT products/services, telecom, consulting organizations, and start-ups. We have demonstrated our ability to deliver on both volume and niche hiring mandates, covering a wide range of technical skills.
Throughout the journey, Leinex has remained dedicated to the fundamental principles of 100% customer satisfaction, surpassing expectations in service delivery, and fostering lasting partnerships with clients. We understand the importance of staying responsive to the demands of a dynamic market and constantly review, evaluate, and update our processes accordingly. The name "Leinex" reflects our commitment to service excellence, encapsulating our approach to learn, innovate, and excel in all aspects of our operations.
Our services
• Recruitment
• Payroll
• Compensation Benchmarking
• Training Solutions
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Location: Bengaluru, India
Experience: 7+ Years
Employment Type: Full-time
About the Role:
We are seeking a highly skilled Cybersecurity Agent Developer with deep expertise in C/C++ and Golang or Rust to build and optimize high-performance security agents for Windows, Linux, and macOS platforms. This role requires a strong background in low-level system programming, performance tuning, and security-centric design to ensure effective monitoring, threat detection, and system protection across diverse environments.
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About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
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• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
NOTE: YOUR WORKING HOURS CAN BE CHANGED TO NIGHT SHIFT AS MAJORITY OF OUR CLIENTS ARE FROM US. PLEASE APPLY IF YOU ARE FLEXIBLE WORKING IN NIGHT SHIFT (8-10 HOURS each DAY)
As a Customer Success Manager at Staqlab, you will have to understand the customers’ psyche, their needs, and enhance their customer experience by improving the sales demos and onboarding process.
- Great communication skills
- Experience handling infuriated customers
- Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product
- Basic knowledge or willingness to learn HTML/CSS. Will Provide Training after Joining
- Initiating Chat support with clients for onboarding and building trust
- Writing Blogs/Support Articles
- Strong Proficiency in written english. As the job role will include supporting US Based Clients.
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We have requirement of Team Lead(ASM) in reputed firm
Location: Pan India,(Any location consider)
Exp: 4-12+yrs
Should have Leadership quality
Can manage 10 - 15 + team members on Field
Team management
Proper feedback to seniors regularly.
1. Work on lead generation via joining the Twitter community, Telegram groups, LinkedIn, and other professional and social media networks
2. Manage a pipeline, generate new leads, identify and contact decision-makers, screen potential business opportunities
3. Manage recurring prospects while engaging with new clients, educating, and optimizing for value and brand awareness
4. Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets
5. Handle inbound requests generated via the sales and marketing team
6. Identify best practices to refine the company's lead generation playbook
7. Partner with other teams to provide market intelligence that enables better decision-making in strategic areas like product development, product improvement, and market strategies among other things
8. Utilize CRM, and multiple communication channels, to generate new sales opportunities
9. Build long-term trusting relationships with prospects to qualify leads as sales opportunities
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11. Report to the assigned manager with weekly, monthly, and quarterly results
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Mandatory experience
- 1-6 years of relevant experience
- Strong SQL skills and data literacy
- Hands-on experience designing and developing data integrations, either in ETL tools, cloud native tools or in custom software
- Proficiency in scripting and automation (e.g. PowerShell, Bash, Python)
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- Strong communication skills
Desirable experience
- Ability to work on data architecture, data models, data migration, integration and pipelines
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- Stakeholder management experience
- Positive attitude with the flexibility and ability to adapt to an ever-changing technology landscape
- Desire to gain breadth and depth of technologies to support customer's vision and project objectives
What to expect if you join Servian?
- Learning & Development: We invest heavily in our consultants and offer internal training weekly (both technical and non-technical alike!) and abide by a ‘You Pass We Pay” policy.
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- Variety of projects: As a consultant, you will have the opportunity to work across multiple projects across our client base significantly increasing your skills and exposure in the industry.
- Great culture: Working on the latest Apple MacBook pro in our custom designed offices in the heart of leafy Jayanagar, we provide a peaceful and productive work environment close to shops, parks and metro station.
- Professional development: We invest heavily in professional development both technically, through training and guided certification pathways, and in consulting, through workshops in client engagement and communication. Growth in our organisation happens from the growth of our people.










