
Servicenow Developer
at MOURI Tech, a global enterprise solutions provider is commit
Required skill set:
- Should have good hands on with ServiceNow
- Should be have good communication skills

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Total experience Required: 7+ Years
Responsibilities:
- Develops ServiceNow software solutions using JavaScript, Web Services, MYSQL, XML, JSON
- Configuration Management (CMDB)
- Analyze system performance issues and determine performance enhancements
- Administration of Knowledge Base and Service Catalog
- Configure out-of-the-box workflows and create/maintain custom workflows
- Configure application related fields, forms, views, email notifications, acceptance roles and access controls
- Integrate ServiceNow application(s) with third party systems/applications via APIs
- Provides input to staff involved in writing and updating technical documentation such as user manuals
- Prepares reports on analyses
- Under general direction, independently develops, maintains and extends a stable production, development and testing middleware infrastructure while extending the functionality and enabling developers to use it via mentoring and formal training
- Independently develops, modifies, and implements moderately to highly complex information systems that are thorough and accurate and conform to MST standards
- Codes, tests, debugs, and documents assignments of moderate to high complexity
- Independently researches and resolves more complex technical problems
- May serve as project manager or team lead on complex projects
- Based on customer requirements, formulates/defines systems scope and objectives
- Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to MST architectural standards
- When assuming the project manager role, manages day-to-day project-related activities for projects of moderate to high complexity
- Work with multiple business owners to move forward development and enhancements around the core ITSM applications including Incident, Change and Request in a Domain separated instance of ServiceNow
Qualifications for ServiceNow developer:
- Ability to set up data security via control rules, domain separation
- Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience
- Minimum 3 years of experience supporting the implementation, configuration, and/or development of the ServiceNow tool
• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow
We are looking for a Senior Microsoft SQL Developer to design, develop, test, plan, implement and maintain conceptual and logical database models.
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Ultimately, you will develop database solutions to ensure project information is stored effectively and securely.
We’re a fast-growing company with clients in the United States, UK, and Australia. You will join a team of talented developers, quality engineers, product managers whose mission is to impact above 100 million people across the world with technological services by the year 2030.
Working as Senior Microsoft SQL Developer at Navtech, you will:
- Design conceptual and logical data models and flowcharts.
- Improve system performance by conducting tests, troubleshooting, and integrating new elements.
- Design and Build database systems of high availability and quality depending on each end user’s specialized role.
- Help write and optimize in-application SQL statements.
- Handle common database procedures such as upgrade, backup, recovery, migration, etc.
- Ensure performance, security, and availability of databases.
- Use high-speed transaction recovery techniques and backup data.
- Provide proactive and reactive data management support and training to users.
- Determine, enforce and document database policies, procedures, and standards.
- Perform tests and evaluations regularly to ensure data security, privacy, and integrity.
- Monitor database performance, implement changes, and apply new patches and versions when required.
- 5+ years of experience in SQL Server Development with at least 1 year of Lead experience.
- Advanced experience in database monitoring, troubleshooting, performance tuning, and high availability strategies for SQL Server 2016, SQL Server in Cloud (AWS RDS preferred).
- Advanced skills in resolving database locking conflicts/blocking and resource utilization.
- Ability to work with other developers and engineers to analyze database performance and identify problems in areas such as execution plans, index coverage, and SQL server statistics.
- A thorough understanding of Performance Monitoring, Tuning, and Optimization, using native and third-party monitoring and troubleshooting tools.
- Advanced knowledge of SQL Server Disaster Recovery (DR) options, Always On availability groups, and experience administering Windows Server, including Active Directory, Failover clustering, database partitioning, security, and encryption (a plus).
- Experience supporting SSIS, SSRS, replication, database mirroring (a plus).
- PowerShell scripting experience with the ability to write automated scripts and strong knowledge of system tables and DMV’s is required. (a plus).
- Administering Microsoft SQL Server databases in a high transaction, 24x7 database environment (a plus).
- Experience in Postgres, No-SQL databases (a plus).
- MCSA SQL Server 2012/2016 , MCSE or MCDBA (a plus).
- Should have excellent logical, analytical, and communication skills with client interaction experience.
Benefits
- Working with industry giants while following your passion for technology.
- Competitive pay package with additional bonus and benefits.
- Performance review and Appraisal Twice a year.
- Family Health Insurance cover for self and family.
- Work with US, UK, and Europe-based industry-renowned clients for exponential technical growth.
- Work with a culturally diverse team from different geographies

- Utilize established development tools, guidelines and conventions including but not limited to ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET
- Prepare and maintain code for various .Net applications and resolve any defects in systems.
- Prepare test-based applications for various .Net applications
- Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
- Manage defect tracking system and resolve all issues and prepare update for systems
- Investigate and develop skills in new technologies
- Create technical specifications and test plans
- Monitor everyday activities of system and provide require support
Technical Skills
- Required experience in .Net Core 2.2 and above, Web API, EF, AWS or Azure Cloud
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Snaplogic (both ground and cloud plex ) or Biztalk ( basic administration , simple xlt translations, and Api management ) or any other similar tool
- Update to .net 50 and Microsoft CORE 30 general coding practices
- Visual Studio use for C#
- Shared library through Nugget
- Unit Test / Test driven methods (use of Xunit and MOCK )
- Concepts of “;” service threading, caching, injection, NTier and entity
- GIT repository (Gitflow branching strategies )
- Azure DevOps pull requests, commitments and Task usage
- SQL artifact writing (sprocs, tables, triggers , indexes, FKs ,and PKs)
- SQL understanding of relational database models
- Should have good problem-solving abilities
- Should be able to troubleshoot issues and determine the cause of a plan’s success or failure
- Should keep up to date with changes in the market and technology that would affect
- Good interpersonal and communication skills
- Comfortable to work as per client requirements/time zones
- Should possess strong team handling experience

Roles and Responsibilities
Responsibilities
1. Learning about our products and implementing minor features using PHP .
2. Ability to answer customer queries and provide them with satisfactory answers.
3. Do extensive QnA with customers to clarify issues.
4. Coordinate with senior engineers to have resolved bugs/issues fixed.
5. Take end to end responsibility to closing support tickets
6. Generating new ideas, insights, products improvements and documenting them.
7. After due experience start shipping new features
8. Maintain jovial relationship with clients
Requirement
PHP Experience: Must Have
Excellent Communication Skills.
Note:
Candidates having gap in their career with strong PHP experience can apply for this position.Graduate
Location-Jankpuri (Delhi)



