Servicenow Developer

Experience : 3 to 15 years

Location : Pune/Bangalore

Type of Employment : Permanent

Role : ServiceNow ITX

Qualification : B.E Computer or IT / MCS/ MCA equivalent

Job Overview :

The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CSM, SPM, PPM.

Key Responsibilities :

·        Support and maintain all technical aspects of ServiceNow platform.

·        Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITX and HRSD development

·        Owns the requirement gathering sessions collaborating with various stakeholders.

·        Convert user stories into technical solutions.

·        Possess the ability to work independently with minimal management supervision

·        Testing of new and existing functionality

·        Documentation of new and existing process

·        Train end users/stakeholders

Experience and Skills Required :

·        Relevant 3+ years of experience in developing application using ServiceNow platform (Development & administration )

·        Expertise with any 1 or 2 of these ServiceNow ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM.

·        Experience with Now mobile app.

·        Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery

·        Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc.

·        Experience of Scoped application and Service Portal

·        Should have good understanding about domain separation

·        Excellent Analytical, Logical, communication and problem-solving skills

·        Should have ServiceNow CSA (Certified System Administrator)

·        ServiceNow Certified Application Developer

Nice to Have :

·        ITIL certified

·        Relevant ServiceNow Certified Implementation specialist

·        Adherence to agile development methods like SCRUM

Casandra Architeture- 7+ Yrs- Bangalore

Strong knowledge of Cassandra Architecture including read/write paths, hinted handoffs, read repairs, compaction, cluster/replication strategies, client drivers, caching, GC Tuning.

                Experience in writing queries and performance tuning.

                Experience in handling real time Cassandra clusters, debugging and resolution of issues.

                Experience in implementing Keyspaces, Table, Indexes, security, data models & access administration.

                Knowledge in cassandra backup and recovery.

                Good communication skills.

Designation : Technical Lead/ Architect  – Java

Experience: 6+ yrs

Location: Noida

Skills- Must have: Architect exp, design, Strong on Java, cloud, latest tech stacks, hands-on, problem-solving, communication skills, client handling, sprint planning & execution, micro services, spring

 Tech Skills Required:-

-7+ years of design/implementation/consulting experience with distributed applications.

- Experience in infrastructure architecture, database architecture, and networking

- Experience architecting/deploying/operating solutions

- Experience migrating or transforming legacy customer solutions to the cloud

- Working experience on Spring boot / similar frameworks using Java8/11

- Exposure to REST services, web sockets, SOAP services.

- Databases MySQL, PostgreSQL, NoSQL  like MongoDB, Cassandra

- Queuing Systems like Rabbit MQ, ActiveMQ, Kafka

- Implemented MicroServices using design patterns like service discovery, circuit breakers, API Gateway, open-tracing.

- Experience in Security standards like OAUTH2.0, UMA, OpenID-connect.

- Hands-on knowledge on container tools like docker, podman

- Excellent in Problem-solving & solutioning

- Excellent communication skills

- Working knowledge on either of the Top 3 cloud solutions 

Good to have:-

- gRPC

- Kubernetes/Openshift

- Pivotal Cloud Foundry, PKS

- GitHub profile with commit history.

- Certification equivalent to Solutions Architect.

Key aspects of this role: 

• Maintain, update, and enhance ITSM environment including Incident, Request,  Problem, Change and Knowledge Management, Service Catalog, Service Portals,  SLAs, Discovery, and Integrations 
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform. • Responsible for performing daily administration, issue resolution, and  troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need: 

• Minimum of 2 years of demonstrated experience in ServiceNow development and  configuration.  
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform  interfaces (to other data sources) and the data within tables, import sets and the  CMDB. 
• Preferably certified in ServiceNow