ServiceNow Developer- SPM at Bean HR Consulting · Delhi, Gurugram, Noida, Ghaziabad, Faridabad · 6 - 10 years · ₹25L - ₹30L / yr · Bootstrapped · Posted 7 Oct 2026

Service Owner - SPM
Work Location: Gurgaon
Experience: 6–10 Years (Mid to Senior Level)
Job Description
We are looking for a skilled ServiceNow Service Owner with strong hands-on experience in Strategic Portfolio Management (SPM) to support enterprise-level implementations. The role involves process understanding and cross-functional team collaboration to deliver optimized ServiceNow SPM solution aligned with client needs.
Key Responsibilities
Must Have:
Experience on Demand Management, Project Management, Program Management, Portfolio Management, Resource Management, Time Management, and Strategic Planning capabilities.
Experience in Solution Designing and collaborating with stakeholders to understand business requirements and design SPM solutions within the ServiceNow platform.
Experience in Configuring ServiceNow SPM modules, workflows, forms, and user interfaces to align with project and portfolio management processes and requirements.
Experience in Integrating ServiceNow SPM with other systems e.g. CRM or ERP or third-party service providers.
Experience in developing and implementing workflows to automate project and portfolio management processes in SPM Module.
Support enhancements to project, demand, resource, financial, and portfolio processes.
Reporting and Analytics:
Support portfolio, project, resource, demand, and financial reporting requirements.
Configuring dashboards, reports, and analytics within ServiceNow to provide insights into customer service performance, trends, and areas for improvement.
Experience in designing intuitive and user-friendly interfaces for project and resource managers, and end-users to enhance their experience and productivity within the ServiceNow platform.
Hands on knowledge on Business Rules, Script Includes, Client Scripts, UI Policies.
Hands on experience on Workspaces and its configurations.
Experience in communication, documentation, and business stakeholder management.
Good to Have:
- Experience with REST/SOAP API integrations, including transforming data and building inbound/outbound interfaces.
- Scripting experience in Glide API.
- UI Builder development experience.
- Proficiency in building automation using Flow Designer and Integration Hub.

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Senior Developer - CSM/SPM
Work Location: Gurgaon
Experience: 5–8 Years (Mid to Senior Level)
Job Description
We are looking for a skilled ServiceNow Service Owner with strong hands-on experience in SPM (Strategic Portfolio Management) or Customer Service Management (CSM) to support enterprise-level implementations. The role involves process understanding and cross-functional team collaboration to deliver optimized ServiceNow CSM solution aligned with client needs.
Key Responsibilities
Must Have:
- Develop and implement solutions on the ServiceNow platform, specifically within SPM/CSM module.
- Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and other scripting tools.
- Write server-side and client-side scripts for CSM applications and enhancements.
- Design and build integrations with third-party systems using REST and SOAP APIs including transforming data and building inbound/outbound interfaces.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Conduct code reviews, troubleshooting issues, and implement best practices for secure and scalable development.
- Proficiency in building automation using Flow Designer and Integration Hub.
Key Responsibilities –
- Requirement Gathering & Analysis: Collaborate with business units to understand their needs and challenges, and document these into functional specifications, user stories, and process workflows.
- Process Design: Design, document, and improve business processes and workflows within the ServiceNow platform to identify opportunities for automation and increased efficiency.
- Solution Implementation: Work with the development team to ensure that requirements are understood and implemented correctly, assisting with configuration and testing, including User Acceptance Testing (UAT).
- Stakeholder Communication: Act as a liaison between IT and business departments, ensuring clear communication, managing expectations, and providing support to end-users.
- Documentation & Reporting: Maintain system documentation, process maps, and standard operating procedures (SOPs), and create reports for management on project progress and system performance.
- Optimization: Identify opportunities to optimize the use of ServiceNow across various modules (e.g., ITSM, ITOM, GRC, HRSD, CSM, ITAM) and assist with managing and creating dashboards and performance metrics.
Required Qualifications
- A degree in a relevant field like Computer Science or Information Technology.
- Proven experience in implementing and configuring ServiceNow solutions.
🚨 Hiring: ServiceNow Developer | ITSM + HRSD
We are looking for an experienced ServiceNow Developer to join our team!
🔹 Experience: 6+ Years
🔹 Skills: ServiceNow, ITSM, HRSD
🔹 Location: Bangalore
🔹 Work Mode: Hybrid – 3 Days WFO
🔹 Interview Process:
• Round 1 – Virtual
• Round 2 – Face-to-Face (FTF)
🔹 Interview: Tomorrow
📩 Interested candidates, please share your updated resume.
#Hiring #ServiceNow #ServiceNowDeveloper #ITSM #HRSD #BangaloreJobs #HybridJobs #TechJobs #ImmediateHiring #ITJobs #JobOpening
Job Summary
We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, Service Catalog, integrations, and platform customization. The ideal candidate should have strong JavaScript skills and practical experience with Business Rules, Client Scripts, ACLs, REST APIs, and ITIL processes.
Key Responsibilities
- Develop, configure, customize, and maintain ServiceNow applications and modules.
- Work extensively on ITSM and HRSD implementations and enhancements.
- Design and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flow Designer.
- Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
- Build and support REST API integrations with external applications.
- Troubleshoot ServiceNow issues, perform root-cause analysis, and provide technical solutions.
- Translate business requirements into scalable ServiceNow technical solutions.
- Follow ServiceNow development best practices and maintain code quality.
- Collaborate with functional consultants, business stakeholders, and other technical teams.
- Support upgrades, deployments, testing, and production releases.
- Apply ITIL principles while designing and implementing ITSM solutions.
Required Skills
- 6+ years of hands-on experience in ServiceNow development.
- Strong experience in ServiceNow ITSM and HRSD.
- Excellent knowledge of JavaScript and ServiceNow scripting.
- Strong experience with Service Catalog.
- Hands-on experience with REST API integrations.
- Strong knowledge of Business Rules, Client Scripts, ACLs, Script Includes, UI Policies, and UI Actions.
- Good understanding of ITIL processes and ITSM best practices.
- Experience in troubleshooting, debugging, testing, and deployment activities.
- Strong communication and problem-solving skills.
Preferred
- ServiceNow certifications such as CSA, CIS-ITSM, or CIS-HRSD.
- Experience with Flow Designer, IntegrationHub, and modern ServiceNow development practices.
- Experience working in enterprise ServiceNow environments.
Notice Period
Immediate joiners to candidates with a maximum 15-day notice period preferred.
Job Description
We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, integrations, and platform customization.
Key Responsibilities
- Develop, configure, customize, and maintain ServiceNow applications and modules.
- Work extensively on ITSM and HRSD implementations and enhancements.
- Develop and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flows.
- Write and maintain Business Rules, Client Scripts, UI Policies, UI Actions, and ACLs.
- Develop solutions using JavaScript and ServiceNow scripting.
- Design and implement REST API integrations with external systems.
- Troubleshoot and resolve ServiceNow application and integration issues.
- Follow ITIL best practices while designing and implementing ServiceNow solutions.
- Collaborate with functional teams, business stakeholders, and other technical teams to understand requirements and deliver solutions.
- Perform unit testing, debugging, deployment, and production support activities.
- Ensure development follows ServiceNow best practices, coding standards, and security guidelines.
Mandatory Skills
- ServiceNow
- ITSM
- HRSD
ob Summary
We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, Service Catalog, integrations, and platform customization. The ideal candidate should have strong JavaScript skills and practical experience with Business Rules, Client Scripts, ACLs, REST APIs, and ITIL processes.
Key Responsibilities
- Develop, configure, customize, and maintain ServiceNow applications and modules.
- Work extensively on ITSM and HRSD implementations and enhancements.
- Design and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flow Designer.
- Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
- Build and support REST API integrations with external applications.
- Troubleshoot ServiceNow issues, perform root-cause analysis, and provide technical solutions.
- Translate business requirements into scalable ServiceNow technical solutions.
- Follow ServiceNow development best practices and maintain code quality.
- Collaborate with functional consultants, business stakeholders, and other technical teams.
- Support upgrades, deployments, testing, and production releases.
- Apply ITIL principles while designing and implementing ITSM solutions.
Required Skills
- 6+ years of hands-on experience in ServiceNow development.
- Strong experience in ServiceNow ITSM and HRSD.
- Excellent knowledge of JavaScript and ServiceNow scripting.
- Strong experience with Service Catalog.
- Hands-on experience with REST API integrations.
- Strong knowledge of Business Rules, Client Scripts, ACLs, Script Includes, UI Policies, and UI Actions.
- Good understanding of ITIL processes and ITSM best practices.
- Experience in troubleshooting, debugging, testing, and deployment activities.
- Strong communication and problem-solving skills.
Preferred
- ServiceNow certifications such as CSA, CIS-ITSM, or CIS-HRSD.
- Experience with Flow Designer, IntegrationHub, and modern ServiceNow development practices.
- Experience working in enterprise ServiceNow environments.
Job Description: ServiceNow Architect (Contractual)
Position: ServiceNow Architect
Engagement Type: Contractual
Contract Duration: 9–12 Months
Compensation: $30–$35 per hour
Certification: Certified Technical Architect (CTA) – Mandatory
About the Role
We are seeking an experienced ServiceNow Architect with a mandatory Certified Technical Architect (CTA) certification to support our Expert Services projects. The selected candidate will contribute architectural expertise and provide technical guidance based on assigned project requirements.
Key Responsibilities
- Provide architectural leadership and technical expertise across ServiceNow Expert Services projects.
- Design and guide the implementation of scalable ServiceNow solutions aligned with business requirements.
- Collaborate with project teams and stakeholders to deliver high-quality technical solutions.
- Provide architectural guidance, best practices, and technical recommendations.
- Support project-specific requirements and ensure alignment with ServiceNow platform standards.
Mandatory Requirements
- Valid ServiceNow Certified Technical Architect (CTA) certification.
- Strong experience in ServiceNow architecture, solution design, and implementation.
- Ability to work on assigned Expert Services projects throughout the contract period.
- Willingness to transfer the CTA certification to the company as a condition of the contractual engagement, subject to applicable ServiceNow certification policies.
Contract Details
- Duration: 9 months to 1 year.
- Hourly Rate: $30–$35 per hour.
- Project Allocation: Engagement in ServiceNow Expert Services projects based on business requirements.
- H-1B Support: H-1B support may be provided, if applicable and subject to eligibility and approval.
Interested candidates: Please share your updated resume and confirm your CTA certification status, hourly rate expectations, and availability for a contractual engagement.
- 5+ years of ServiceNow development or implementation experience, including at least 3 years focused on ServiceNow TPRM.
- Bachelor's degree from an accredited college or university, or equivalent relevant professional experience.
- Strong hands-on knowledge of ServiceNow TPRM and relevant platform capabilities, including Flow Designer, UI Builder, business rules, notifications, UI pages, UI macros, formatters, database views, reporting, dashboards, and role-based security.
ServiceNow Developer / Consultant / Lead Developer
Experience: 5.5–17 Years
Job Location: Pan India
Work Model: Hybrid – 2 Days Work from Office
The role is focused on hands-on ServiceNow development, scripting, integrations, and platform engineering. We’re open to candidates with strong experience in any ServiceNow module, including ITSM, ITOM, CMDB, SecOps, GRC, CSM, HRSD, ITAM, Service Portal, ATF, UI Builder, or Now Assist.
Key requirements:
- Strong hands-on ServiceNow Development experience
- Very strong ServiceNow Scripting / JavaScript
- Strong experience with Inbound & Outbound Integrations
- Hands-on experience with REST APIs and JSON
- Good understanding of the ServiceNow Full Platform
- Strong experience in at least one ServiceNow module
- Developer / Lead Developer profiles only —**** Architect profiles are not being considered.
Senior Software Engineer – ServiceNow Developer
Role Overview
We are seeking an experienced ServiceNow Developer with a minimum of 6+ years of hands-on expertise on the ServiceNow platform. The ideal candidate will have strong technical knowledge in UI Builder to develop Workspace front end and ServiceNow Scripting, with an added advantage if the candidate has experience in CSM, NowAssist, and AgenticAI implementations.
Required Qualifications
- 6+ years of hands-on development experience on the ServiceNow platform.
- 8+ years experience working in the software industry building enterprise applications.
- Utilize UI Builder to design and configure modern, scalable user interfaces.
- Implement NowAssist and AgentAI capabilities to improve automation, intelligence, and customer experience.
- Hands-on development & implementation experience in NowAssist (GenAI features) and AgenticAI solutions.
- Strong expertise in Script Includes, Service Portal development, and UI Builder.
- Proficiency in ServiceNow Scripting, JavaScript, HTML, CSS, and AngularJS, React for ServiceNow customizations.
- Experience in ACL, Service Catalog, Flow Designer, IntegrationHub, and Reporting/Dashboards.
- Ability to work in Agile / Scrum methodology.
- Excellent problem-solving skills with strong communication and collaboration abilities.
Preferred Qualifications (Added Advantage)
- Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- Implementation experience in Customer Service Management (CSM).
Key Responsibilities
- Design, develop, and customize applications on the ServiceNow platform to meet business needs.
- Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs.
- Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Troubleshoot, debug, and resolve issues within ServiceNow applications.












