Senior ServiceNow Consultant

Job Title: Project Leader / Team Leader

Job Location: Gandhinagar

Job Type: Full-time

Experience Level: 5+ years in Software Development and Team Leadership

Job Summary:

We are looking for an experienced and highly skilled Project Leader/Team Leader with a strong background in server management, full-stack development using React, Node.js, and PHP. The ideal candidate will have a proven track record of leading teams, managing complex projects, and delivering high-quality software solutions on time. You will be responsible for overseeing the development team, guiding the technical direction, and ensuring optimal performance of servers and web applications.

Key Responsibilities:

Lead and manage a team of developers in full-stack development projects.

Oversee server management including setup, optimisation, monitoring, and troubleshooting.

Ensure the timely delivery of software projects while maintaining high coding standards.

Collaborate with cross-functional teams including designers, DevOps, and QA engineers to ensure seamless project execution.

Provide technical guidance and mentorship to team members in Reactjs, Node.js, PHP and Python.

Manage project scope, timelines, and resource allocation.

Ensure proper documentation and version control practices.

Review code for quality, scalability, and security.

Identify and mitigate risks in projects and propose solutions to technical challenges.

Stay up-to-date with emerging technologies and best practices in server management and software development.

Technical Expertise:

Solid experience in React.js and Node.js for full-stack web development.

Proficiency in PHP and working with popular PHP frameworks (e.g., Laravel, Codeigniter, Core).

Strong understanding of server management (Linux)

, cloud platforms (AWS, Azure, etc.), and database management (MySQL, MongoDB, etc.).

Experience with version control systems (e.g., Git).

Familiarity with containerization (e.g., Docker) and CI/CD pipelines.

Strong problem-solving skills and debugging expertise.

Leadership and Communication:

Proven experience leading software development teams.

Strong project management skills, including Agile/Scrum methodologies.

Excellent communication and interpersonal skills for cross-team collaboration.

Ability to mentor and guide junior developers, fostering a positive and productive work environment.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Minimum of 5 years of hands-on experience in software development with a focus on React.js, Node.js, and PHP.

Minimum of 2 years of experience in a leadership or managerial role.

Certification in Project Management (PMP, Agile, or equivalent) is a plus.

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

Job Title: Talent Acquisition Associate

Location: Worli, Mumbai (Hybrid Working)

Experience: 1-2 years

About Qrata

We match top talent with highly competitive career opportunities with leading startups in India

and globally and address hiring challenges, recruitment brand marketing, and innovative and

collaborative strategic consulting.

Position Overview:

As a Talent Acquisition Associate at Qrata, you will be an essential part of our human resources team, responsible for sourcing, attracting, and hiring talented professionals. You will work closely with hiring managers to understand their staffing needs and ensure we bring in the best talent to support our company's growth. This position offers the opportunity for hybrid working, combining both remote and in-office collaboration, with our office located in Worli, Mumbai.

Key Responsibilities:

• Collaborate with hiring managers to understand job requirements and create detailed job descriptions.
• Develop and implement effective talent acquisition strategies to attract high-quality candidates.
• Source candidates through various channels, including job boards, social media, and professional networks.
• Screen and evaluate resumes and applications to identify potential candidates.
• Conduct initial interviews to assess candidates qualifications and cultural fit.
• Coordinate and schedule interviews with hiring managers.
• Manage the recruitment process from start to finish, ensuring a smooth and positive candidate experience.
• Extend job offers and negotiate terms with candidates.
• Build and maintain a talent pipeline for future staffing needs.
• Assist with other HR-related tasks and projects as needed.

Qualifications:

• 1-2 years of experience in talent acquisition or recruitment.
• Knowledge of recruitment best practices and sourcing techniques.
• Strong communication and interpersonal skills.
• Proficiency with applicant tracking systems and HR software.
• Ability to work both independently and collaboratively in a team.
• Excellent organizational and time management skills.
• Familiarity with employment laws and regulations.

Job description:

•Candidate should have basic communication and good convincing power.

•Candidate should be comfortable with calling.

•Lead generation, Ability to work in a team or individually as and when required.

•Outstanding problem solving skills.

•Have great interpersonal skills.

•Candidate should have strong organizational skills.

ThoughtWorks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.

Our developers have been contributing code to major organizations and open source projects for over 25 years. They’ve also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way. We passionately believe that software quality is driven by open communication, review and collaboration. That’s why we’re such vehement supporters of open source and have made significant contributions to open source tools for testing, continuous delivery (GoCD), continuous integration (CruiseControl), machine learning and healthcare. 

As consultants, we https://www.thoughtworks.com/careers/hub/consultant-life">work with our clients to ensure we’re evolving their technology and empowering adaptive mindsets to meet their business goals. You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.

You’ll spend time on the following:

• You will champion best practices like writing clean and reusable code using practices like TDD, SOLID principles, OO design, and pair programming
• You will partner with other technologists from cross-functional teams advocating devops culture
• You will work in collaborative, product-focused teams to build innovative customer experiences
• Take ownership and accountability beyond individual deliverables, always pushing the envelope in order to deliver awesome results for our clients
• Learn, digest and subsequently apply the latest technology thinking from ourhttps://www.thoughtworks.com/radar"> tech radar to solve client problems

Here’s what we’re looking for:

• You have 2+ years* of experience using two or more development languages (Java, JavaScript, Ruby, C#, etc.) with experience in Object-Oriented programming
• You can write clean, high-quality code in a variety of languages and are also able to spot (and improve) bad code
• You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
• You have experience with Agile, Lean and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
• Bonus points if you have knowledge of cloud technology such as AWS, Docker or Kubernetes
• You’re willing and able to commit to travel to client sites in order to solve their business problems

At ThoughtWorks, we’re committed to fostering an inclusive community for all technologists. Help us achieve a more balanced workplace by anonymously answering the following demographic questions.

We are looking for an Android developer interested in building performant mobile apps on Android platforms. You will be responsible for architecting and building the applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.

Requirements

• Build pixel-perfect, buttery smooth UIs Android platform.
• Leverage native APIs for deep integrations with Android platform.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes.
• Maintain code and write automated tests to ensure the product is of the highest quality.

Skills

• Firm grasp of the Kotlin language and its nuances.
• Knowledge of functional or object-oriented programming Ability to write well-documented and clean code.
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like Gradle , Android Studio, IntelliJ and Play console. Understanding of REST APIs, the document request model, and offline storage

Interpersonal Skills

• Self-motivated, team player, action--and-results oriented.
• Well organized, good communication and reporting skills.
• Ability to successfully work under tight project deadlines.

          Experience in Kotlin is mandatory .

Responsibilities:

• Make changes in the existing code base of talent marketplace and implement new features.
• Collaborate with stakeholders that are involved in product design (marketing specialist and product manager).
• Report the progress to other stakeholders.
• Do bug fixes and push the source codes to the live server.
• Be responsive to change requests and feature requests
• Create Unit and Integration tests to ensure the quality of code

Requirements:

• Experience in Node js , MongoDB and Angular.
• Experience in JavaScript development.
• Understanding in MEAN or MERN Stack.
• Experience in the use of project planning tools (JIRA, Version One, GitHub, etc.)
• Excellent written and verbal communication skills (English).
• Understanding of various technologies including applications and databases.
• Able to handle multiple projects and competing deadlines
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation
• Able to handle multiple projects and competing deadlines
• Fluent knowledge of latest HTML/CSS standards and best practices
• Experience building Responsive websites for web, tablet and mobile devices

• Strong Java software development experience – with a focus on Java 8 & 9
• Experience with NoSql databases – ideally with MongoDB
• Experience implementing REST apis – ideally with JAX-RS
• Experience with Reactive Programming – ideally with RxJava
• Experience implementing unit tests

• Experience developing applications in fintech or established financial institutions
• Experience with microservice architectures
• Experience developing systems that can scale to large amounts of data
• Experience working in Agile Scrum
• Experience working on a globally distributed team