11+ ServiceNow Jobs in Jaipur | ServiceNow Job openings in Jaipur

ServiceNow Architect – L3 (Senior Level)

EVOCS Company Overview

At EVOCS, our journey began with a mission to empower businesses with the right technology solutions. Founded by a team of passionate experts, we have grown into a trusted partner for organizations seeking innovative and comprehensive tech services. Through our devotion to growing and providing the highest quality services, we have adapted to changing client needs and expanding our repertoire to utilize the finest HR Technologies to become subject matter experts.

Impact at EVOCS

As ServiceNow Architect at L3 level, you will be the strategic technical leader responsible for designing, implementing, and optimizing enterprise-scale ServiceNow solutions. You will architect complex, multi-module implementations while mentoring junior architects and development teams, driving technical excellence across client engagements. Your expertise will directly impact clients' digital transformation initiatives and operational efficiency.

Job Responsibilities

In this role, you will:

Solution Architecture & Design

·       Lead the design of end-to-end ServiceNow solutions across ITSM, ITOM, ITBM, ITAM, HRSD, and emerging modules

·       Own the architectural vision and technical roadmap for enterprise implementations

·       Conduct requirements analysis with executive stakeholders and translate business needs into scalable, enterprise-grade technical designs

·       Design and implement solutions leveraging Common Services Data Model (CSDM) alignment for platform consistency

·       Architect multi-instance strategies for large-scale, geographically distributed deployments

·       Ensure solutions incorporate best practices, scalability, performance optimization, and future-readiness

Technical Leadership & Mentorship

·       Provide architectural guidance and mentorship to L1 and L2 engineers and developers

·       Establish technical standards, coding guidelines, and architectural best practices for the practice

·       Lead technical design reviews and solution validation against enterprise architecture frameworks

·       Champion thought leadership within the ServiceNow ecosystem through innovation and quality delivery

·       Coach development teams on advanced scripting, API usage, and platform capabilities

Strategic Planning & Governance

·       Partner closely with senior client leadership to define platform strategy and long-term IT roadmaps

·       Drive technical governance frameworks including security, compliance, and operational controls

·       Plan and manage complex system upgrades, patches, and feature releases with minimal operational impact

·       Define integration strategies and manage dependencies across legacy and modern systems

·       Lead capacity planning and performance optimization initiatives

Integration & Data Architecture

·       Architect complex integrations using REST, SOAP, OAuth2, JWT, MID Server, and Integration Hub

·       Design data management strategies ensuring integrity, consistency, and efficient utilization

·       Lead integration solution design with third-party enterprise platforms (SAP, Salesforce, Azure, AWS, etc.)

·       Oversee data migration, transformation, and import strategies using Import Sets, Data Sources, and Flow Designer

·       Implement API-based integration architectures and event-driven solutions

Advanced Configuration & Customization

·       Oversee customization and configuration of ServiceNow modules ensuring scalability and maintainability

·       Design and implement advanced customizations including custom modules, scoped applications, and extensions

·       Lead configuration decisions on CMDB structure optimization and asset management

·       Architect workflow automation solutions using Flow Designer, Business Rules, and Script Includes

·       Design advanced reporting and analytics solutions leveraging ServiceNow analytics platform

Quality Assurance & Deployment

·       Establish and enforce quality standards across development, testing, and production environments

·       Lead implementation of CI/CD pipelines for update set management and deployment automation

·       Conduct system and integration testing strategies, ensuring reliability and performance

·       Manage release management processes and coordinate cross-environment deployments

·       Drive performance tuning and optimization initiatives for platform health

Client Engagement & Documentation

·       Act as the primary technical subject matter expert and escalation point for complex engagements

·       Facilitate architecture workshops and technical solutioning sessions with stakeholders

·       Produce comprehensive solution documentation including architecture diagrams, technical specifications, and implementation guides

·       Communicate technical concepts effectively to both technical and non-technical audiences

·       Build and maintain strong client relationships through proactive engagement and thought leadership

Continuous Improvement & Innovation

·       Monitor emerging ServiceNow features, modules, and platform enhancements

·       Evaluate new technologies and assess their applicability to client environments

·       Drive innovation initiatives that enhance platform value and operational efficiency

·       Contribute to organizational knowledge base and best practice documentation

·       Stay current with ITIL service lifecycle, enterprise architecture frameworks, and industry trends

Required Qualifications

The ideal candidate will have:

Experience & Expertise

·       5+ years of hands-on experience designing and implementing ServiceNow solutions across multiple modules

·       Minimum 3 years in a lead or architect role managing enterprise-scale implementations

·       Deep expertise in ServiceNow instance management, architecture design, and configuration (ITSM, ITOM, ITBM, ITAM,VMS,FSM Modules)

·       Proven track record of architecting and delivering complex, multi-module solutions in enterprise environments

·       Expert-level understanding of ServiceNow platform capabilities, modules, and industry best practices

Technical Skills

·       In-depth knowledge of ServiceNow architecture patterns, design principles, and the Common Services Data Model (CSDM)

·       Advanced proficiency in ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Script Includes)

·       Extensive hands-on experience with job scheduling, workflow automation, and scheduled scripts

·       Expert-level knowledge of ServiceNow integrations: REST APIs, SOAP, OAuth2, JWT, MID Server, and Integration Hub

·       Proven expertise in data management including Import Sets, Transform Maps, Data Sources, and data integrity strategies

·       Deep knowledge of update sets, scoped applications, deployment best practices, and instance cloning

·       Strong experience with system logging, monitoring, audit trails, and performance analytics

·       Proficiency in designing CMDB strategies and maintaining data model integrity

Leadership & Communication

·       Demonstrated ability to lead technical teams and mentor junior architects and developers

·       Excellent stakeholder management and ability to communicate complex technical concepts to executive audiences

·       Strong project management and organizational skills for managing multiple concurrent engagements

·       Proven ability to drive innovation and champion new solutions within client environments

·       Ability to work independently, take ownership of strategic initiatives, and set architectural direction

Professional Attributes

·       Fluent in English (written and spoken) – strong client-facing communication required

·       Excellent analytical and problem-solving skills for architecting enterprise-scale solutions

·       Detail-oriented with ability to balance strategic thinking with hands-on technical delivery

·       Demonstrated commitment to continuous learning and staying current with platform evolution

·       Strong documentation and knowledge-sharing practices

Bonus Qualifications

Ideally you have:

·       ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and Platform Implementation (CCPA) certifications

·       ServiceNow Master Architect or Advanced certifications demonstrating deep platform expertise

·       Hands-on experience with ServiceNow Flow Designer, Integration Hub, and Advanced Work Assignment

·       Deep knowledge of ServiceNow Discovery, Service Graph Connectors, and asset management

·       Experience with ServiceNow's Intelligent Service Management and AI-powered features

·       Exposure to multi-instance enterprise management and governance at scale

·       Background in enterprise architecture frameworks (TOGAF, Zachman)

·       Experience leading digital transformation initiatives and IT modernization programs

·       Strong background in ITIL v4, enterprise IT service management, and release management

·       Cloud platform expertise (AWS, Azure) for hybrid integration architectures

·       Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related technical field

·       Prior experience with ServiceNow partner implementations or consulting engagements

Our Values

We are privileged to serve our loyal customer base in our mission to build lasting relationships with our clients based on trust and mutual success. We strive to deliver exceptional quality and consistency through a white-glove approach. By empowering businesses with tailored solutions and insights, we help them achieve their goals and navigate the ever-evolving tech landscape.

The values we live by:

Customer-centric Solutions – We prioritize understanding and solving real business challenges with technology that drives measurable impact.

Innovation & Excellence – We continuously innovate and pursue the highest standards in every solution we deliver.

Integrity & Transparency – We build trust through honest communication, reliable delivery, and transparency in all client relationships.

Data-driven Decision Making – We leverage data and analytics to inform strategic decisions and demonstrate clear ROI for our solutions.

Job Responsibilities

1. Handle inbound/outbound customer queries for international clients via voice, chat, and email.
2. Provide accurate information and resolve customer issues professionally and efficiently.
3. Maintain high standards of customer satisfaction and service quality.
4. Document customer interactions and update CRM systems accurately.
5. Follow international communication and compliance guidelines.
6. Meet performance metrics like CSAT, AHT, and quality scores (yes, numbers matter).

Required Skills & Qualifications

1. Excellent spoken and written English (neutral accent is a big plus).
2. Strong communication, listening, and problem-solving skills.
3. Ability to handle customers calmly?even when they?re having a bad day.
4. Basic computer skills and comfort with CRM/tools.
5. Willingness to work night shifts / rotational shifts.
6. Graduate in any discipline preferred (attitude > degree).

What We Offer

• Competitive salary + performance-based incentives.
• Professional work environment with global exposure.
• Training provided for freshers (we train skills, not egos).
• Career growth opportunities in international BPO operations.

Who Should Apply

1. Freshers looking to start a career in the international BPO industry.
2. Experienced customer support executives ready to level up.
3. People who can talk clearly, think fast, and don't panic under pressure.

Brudite is a fast-growing IT services & consulting startup where careers are built through real projects, real responsibility, and continuous learning.

We believe fresh talent grows best when given trust, guidance, and ownership from day one.

At Brudite, you won’t just learn , you’ll build.

We are looking for Software Engineers who are eager to learn, curious about technology, and ready to take ownership of their work.

This role is ideal for fresh graduates who want hands-on exposure to real-world software development, global clients, and modern engineering practices.

Location: Work From Office

Shift: EST Time Zone (6:30 PM - 3:30 AM)

Experience: Freshers

We are looking for Software Engineers with strong technical fundamentals and logical problem-solving skills who are eager to learn and take ownership of their work.

This role is ideal for candidates who enjoy coding, thinking through problems, and building reliable software, not just following instructions.

Responsibilities

• Deliver assigned tasks and features with high quality and accountability
• Write clean, maintainable, and well-documented code
• Take ownership of tasks from understanding requirements to delivery
• Work directly with clients to understand technical requirements and expectations
• Collaborate closely with client engineering and product teams
• Continuously learn and apply new technologies and tools

Job Requirments:

• Take responsibility for delivering quality work
• Ownership mindset and positive attitude
• Strong written and verbal communication skills are essential for this role
• Excellent logical and analytical thinking skills
• Good understanding of Data structures & basic algorithms, OOPs concept
• Hands-on experience with programming language like Python
• Basic understanding of cloud concepts (AWS / GCP / Azure fundamentals)
• Ability to write and explain logical solutions
• Training / Internship / bootcamp experience is a plus

Apply Using : https://app.skillbrew.ai/jobs/?id=87

Description 

Our Software Architects are the strategic thinkers and technical leaders. They design, validate, and guide the delivery of enterprise-grade systems that balance innovation, performance, scalability, and cost efficiency. 

 Software Architects work at the intersection of business strategy and technical execution. They collaborate across engineering, product, and design teams to define architecture blueprints, select technologies, and ensure systems evolve in alignment with customer goals. Architects are hands-on, often prototyping solutions and coaching teams, while also trusted to influence executives on technical direction. Here’s what you should know if you want to be a Software Architect at 

Requirements 

The ideal person 

● Proven track record in architecting and delivering large-scale, distributed software systems. 

● Expertise in modern architectural patterns: microservices, event-driven systems, composable commerce, headless architectures. 

● Ability to translate business strategy into actionable technical roadmaps and system designs. 

● Strong leadership skills: guiding engineering teams, mentoring individuals, and setting technical standards. 

● Excellent stakeholder management and communication skills, from engineers to C level. 

● Commitment to designing systems that are secure, performant, and cost-efficient.

Desirable Skills 

● Deep experience with multiple programming languages and frameworks (e.g., ● JavaScript/TypeScript, Node.js, React, Java, .NET, Python). 

● Strong knowledge of cloud-native architectures (AWS, GCP, Azure) and containerisation (Docker, Kubernetes). 

● Experience with data platforms, integration patterns, and API-first design (REST, GraphQL, gRPC). 

● Familiarity with CI/CD, DevOps, and Infrastructure-as-Code practices. ● Understanding of security standards, compliance (GDPR, SOC2), and enterprise IT constraints. 

● Ability to design for scalability across global markets and multi-tenant environments. ● Strong knowledge of design systems and front-end frameworks, ensuring alignment between presentation and infrastructure. 

● Experience leading architectural reviews, trade-off analysis, and decision records. ● Ability to mentor teams and establish communities of practice around architecture. ● Awareness of emerging technologies (AI, serverless, edge computing) and their practical application. 

On any given day you might 

● Define architecture blueprints and technical roadmaps for enterprise projects. ● Partner with product owners and business stakeholders to align architecture with strategic goals. 

● Make key technology selection decisions, balancing innovation with long-term maintainability. 

● Review system designs, ensuring alignment with principles of security, scalability, and performance. 

● Support engineering teams with hands-on prototyping and technical problem solving. ● Facilitate architectural reviews and communicate trade-offs to both technical and non-technical audiences. 

● Collaborate with designers to ensure UI/UX and architecture integrate seamlessly. ● Influence enterprise customers, helping them modernise platforms and adopt composable, headless, or cloud-native approaches. 

● Establish coding standards, architectural patterns, and governance processes. ● Share thought leadership internally and externally, positioning Co. as a trusted Advisor.

You bring 

● 7+ years of software development and architecture experience. 

● Expertise in designing cloud-native, distributed systems. 

● Proven success in leading technical decisions across multi-team programmes. ● Strong cross-functional collaboration and customer-facing skills. 

● Advanced understanding of system integration, security, and performance optimisation. 

● Familiarity with enterprise-scale delivery: migration projects, composable commerce, API ecosystems. 

● Advanced English, able to communicate at both executive and engineering levels. ● (Bonus) Experience contributing to open-source, publishing architectural thought pieces, or speaking at conferences.

Responsibilities

- To analysis business requirements, prepare design and implementation recommendations and estimate development effort

- Collaborate with cross-functional teams to define, design, and ship new features

- Lead or participate in design reviews, code reviews and architecture evolution discussions

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Required Skills

- Experienced with front-end programming language with React JS.

- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

- Thorough understanding of React.js and its core principles.

- Experience with popular React.JS workflows (such as Flux or Redux)

-Experience on .Net Core

-Experience in database MS SQL

Company Profile:

We are a curated marketplace where we connect potential pet parents with responsible breeders Pan-India to provide healthy and purebred pets alongside pet care guidance and pet supplies and services making us a complete pet ecosystem. Mr n Mrs pet rose to be a modern pet solution backed by a strong network of responsible breeders spread across Pan-India along with a team of Pet-parents and Pet-lovers who passionately contribute to making pets’ lives better. Our promise was to provide Healthy and Happy pets along with pet care assistance in all aspects of pet parenting and that’s how we have built Mr n Mrs Pet to be a complete pet ecosystem since 2016.

Requirements:

• Relevant experience in E-com.
• Solid understanding of performance marketing, conversion, and online customer acquisition.
• Expert-level analytical and problem-solving skills, including using measurement and analysing large datasets to gain insights and drive business decision.
• Ability to think strategically.
• Demonstrated ability to lead product and merchandising decision-making and customer user journey optimization.
• Ability to execute high level sales volume.
• Demonstrates strong motivation and team building skills.
• Stay up to date on latest SEO trends and technical/algorithm search engine updates.

Responsibilities:

• Create content recommendations to gain organic traffic
• Track, report, and analyse website analytics
• Work with client development teams to ensure that SEO best practices
• Work with client teams to drive SEO in content creation and development.
• Consistently improve the customer journey and optimize the conversion rate throughout website through close collaboration with the design.
• Maximize revenue through diligent management of the products/categories/campaigns across the website.
• Maintain a strong market knowledge of sector rivals and trends to influence the delivery of the best and most profitable offering on the website.
• Collaborate with content/copy teams to provide keywords and phrases for optimal SEO performance of published content across all channels.
• Analyse and report lead provider/Lead aggregator performance to increase sales.

About Memorres Digital:

We are happy to introduce ourselves as a "People's Company" by which we value our team and customer as a high priority. With a dedicated team working for different industries to add "Digital Happiness" to all your "Digital needs". The exciting part of joining our organization is here for you, Once you complete a career span of 1 year and above in our company based on your performance, you will get an opportunity to work in our onshore office in "Australia".

Job brief:

We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.

Mandatory Techonlogies : Javascript, Typescript, React, HTML, CSS,

Libraries/Framework : Next js, Material UI, Styled Components, Redux, REST API and Headless Experience

Responsibilities:

• Use markup languages like HTML to create user-friendly web pages Maintain and improve website
• Optimize applications for maximum speed
• Design mobile-based features
• Collaborate with back-end developers and web designers to improve the usability
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Create quality mockups and prototypes
• Help back-end developers with coding and troubleshooting
• Ensure high-quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

Requirements and skills:

• Proven work experience as a Front-end developer
• Hands-on experience with markup languages
• Experience with JavaScript, CSS, and jQuery
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development, and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles
• Familiarity with software like Adobe Suite, Photoshop, and content management systems
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills

• Collaborate with a team of developers and designers to create a web application run on multiple platforms
• Create reusable, effective, and scalable JavaScript code
• Design the data and presentation layer of the web application’s front-end
• Use additional JavaScript libraries such as Redux to manage the web application’s state, derive computed data from the state of the system, and make asynchronous API calls

• English language proficiency
• 2+ years of professional experience in Native React
• Highly proficient in rendering components with Native APIs
• Highly proficient in JavaScript, modern JavaScript, HTML, 
• Highly proficient in one or more libraries (e.g. Redux, React Router, etc) for state managing and routing in addition to React.

We're looking for someone having 2-3 years of total work experience with strong managerial and leadership skills. The coordinator will be responsible for the overall direction, coordination, implementation, execution, control and completion of web and mobile development projects, ensuring consistency with company strategy, commitments and goals.

**Responsibilities**

• Ensure that all projects are delivered on-time, within the scope and within budget.
• Develop a detailed project plan to monitor and track progress.
• Drive mobile application product vision, strategy, and roadmap
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Supervise the development, bug-fixes and upgrades of web application projects.
• Keep your knowledge and the company’s products up to date with the latest web industry trends.
• Report problems and escalate to management as needed.
• Coordinate with developers to create and maintain a robust framework to support the applications.
• Create and maintain comprehensive project documentation.
• Plan and oversee the preparation and dissemination of project communications.
• Create learning opportunities within the development team through training, conferences, hands-on training and mentorship in projects.
• Oversee recruitment of new team members when required.
• Maintain and develop relationships with existing customers and reach out to potential customers for new business.
• Screen potential business deals by analyzing requirements, financials and market strategies.

    **Skills**

• Must have a good professional background in coding.
• Must have knowledge of Web, iOS and Android development technologies.
• Must have strong leadership and team management qualities.
• Must have strong management and organizational skills.
• Must have good analytical and troubleshooting skills with end-users / customers.
• Must have competitive intelligence.
• Must have excellent verbal and written communication skills.
• Must be resourceful, innovative, self-motivated, and confident in high-stress situations.

Perks and Benefits

The company provided meals, Medical Insurance and other perks.

Rules & Responsibilities:

• Design, implement and maintain all AWS infrastructure and services within a managed service environment
• Should be able to work on 24 X 7 shifts for support of infrastructure.
• Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
• Manage the production deployment and deployment automation
• Implement process and quality improvements through task automation
• Institute infrastructure as code, security automation and automation or routine maintenance tasks
• Experience with containerization and orchestration tools like docker, Kubernetes
• Build, Deploy and Manage Kubernetes clusters thru automation
• Create and deliver knowledge sharing presentations and documentation for support teams
• Learning on the job and explore new technologies with little supervision
• Work effectively with onsite/offshore teams

Qualifications:

• Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
• Experience in designing, implementing, and maintaining all AWS infrastructure and services
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
• Hands-on technical expertise in Security Architecture, automation, integration, and deployment
• Familiarity with compliance & security standards across the enterprise IT landscape
• Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
• Solid understanding of AWS IAM Roles and Policies
• Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
• Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
• Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
• Experience in managing and working with the offshore teams
• Familiarity with CI/CD systems such as Jenkins, GitLab CI
• Scripting experience (Python, Bash, etc.)
• AWS, Kubernetes Certification is preferred
• Ability to work with and influence Engineering teams