GCP SRE Engineer

Hiring: Backend Developer – Java

We are looking for an experienced Java Backend Developer with 4 years of experience.

📍 Location: Delhi / Noida

💼 Experience: 4-5 Years

Required Skills:

• Strong experience in Java and Spring Boot

• Microservices Architecture and REST APIs

• SQL/NoSQL Databases

• Multithreading, Concurrency, and Performance Optimization

• Kafka/SQS or similar message brokers

• Git, Docker, and Kubernetes

• CI/CD pipelines and Cloud Platforms (AWS/Azure/GCP)

• Experience working in Agile/Scrum environment

Thank You

Regards,

Harshini

Trainee Executive – Staffing

NAM Info Pvt Ltd,

Website - www.nam-it.com

USA | CANADA | INDIA

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

PHP

Job description

We are seeking a highly skilled Senior Software Developer with proven experience in developing and scaling Education ERP solutions. The ideal candidate should have strong expertise in Core PHP, MySQL, and React Native, along with hands-on experience in implementing ERP modules such as HR, Exams, Inventory, Learning Management System (LMS), Admissions, Fee Management, and Finance.

Key Responsibilities

Design, develop, and maintain scalable Education ERP modules.

Work on end-to-end ERP features, including HR, Exam, Inventory, LMS, Admissions, Fees, and Finance.

Build and optimize REST APIs/GraphQL services and ensure seamless integrations.

Optimize system performance, scalability, and security for high-volume ERP usage.

Conduct code reviews, enforce coding standards, and mentor junior developers.

Stay updated with emerging technologies and recommend improvements for ERP solutions.

Required Skills & Qualifications

Strong expertise in Node.js and Core PHP.

Proficiency with MySQL, MongoDB, PostgreSQL (database design & optimization).

Frontend knowledge: JavaScript, jQuery, HTML, CSS (React Native/Vue preferred).

Experience with REST APIs, GraphQL, third-party integrations (payment gateways, SMS, email).

Hands-on with Git/GitHub, Docker, CI/CD pipelines.

Familiarity with cloud platforms (AWS, Azure, GCP) is a plus.

6 years of professional development experience, with a minimum of 3 years in ERP systems.

Preferred Experience

Prior work in Education ERP domain.

Deep knowledge of HR, Exam, Inventory, LMS, Admissions, Fees & Finance modules.

Exposure to high-traffic enterprise applications.

Strong leadership, mentoring, and problem-solving abilities

Benefit;

 Permanent Work From Home.

The purpose of Job is to execute & deliver programs as per the Training framework for the organization.

Technical Skills

⮚    Sound knowledge of Industry L & D Practices , Moderate knowledge of BFSI Sector & Products, Animation & Simulation expertise.

Training Delivery & Program Execution

⮚Stand & deliver training programs like Induction, Soft Skills, Behavioural, Sales Training, Functional, Regulatory, etc. through Virtual or Classroom modes

⮚    End to end Execution of programs delivered by Internal/ External stakeholders on Functional &Regulatory aspects

Operations & Communications Management

⮚    Execute and Support Training Partners with the training initiatives and ensure smooth deployment

⮚    Innovating mediums of communication to increase mindshare of the stakeholders within the organization

⮚    Creating Learning Journeys and Frameworks for internal departments with assistance from Department Heads and Learning Partners

MIS & Analytics

⮚    Having a strong hold on Reporting of Data related to Training, for e.g. Reports, Content, Assessment, Feedback Scores, etc.

⮚    Periodic Reporting of Training reports to stakeholders (Internal & External)

Content Creation

⮚    Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.

⮚    Conduct Pre-& Post Analysis as required to match Executive expectations and design Content in retrospect to expectations.

Qualification :

• Work experience- Minimum 0-4 years, 0-2 years in L & D or HR

• Preferred from BFSI or MFI

• Aged below 28 years

• Certification in Learning & Development will be an added advantage

JD as below

Skills

• Strong with Dotntecore/Dotnet

• Strong knowledge and understanding of Azure functions

• Expert knowledge with C#

• Strong with SQL database

• Angular (Good to have)

Key Accountability;

• Performs implementation of high level design and specifications.

• Develops low level design, class diagrams, flow charts.

• Performs Unit testing of individually developed components and fix errors, if any

• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.

• Strives for technology innovation in terms of exploring new and efficient ways of writing code

• Is responsible for writing simple, reusable code by following coding standards

• Ensure proper documentation of implementation and reviews.

• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

About Us

Welthungerhilfe (WHH) is an international aid agency headquartered in Germany with its vision for “Zero Hunger by 2030”, the second sustainable development goal set by the UN. It has thousands of programs fighting hunger in more than 30 countries. (https://www.welthungerhilfe.org/">https://www.welthungerhilfe.org)  (https://www.childgrowthmonitor.org/">https://www.childgrowthmonitor.org).

Child Growth Monitor (CGM) is Welthungerhilfe’s digital innovation project leveraging AI to fight child malnutrition. Around 200 million children around the world are suffering from malnutrition. Malnutrition contributes to one-third of deaths of children under the age of five. In the fight against malnutrition, detection is the first important step, but this is not an easy task: Measuring children with traditional methods is still a complex, slow, and expensive task, frequently resulting in poor data and wrong assessments of the child’s health. Early detection of malnutrition becomes the key to initiating treatment, minimizing the risk of complications,

and saving lives by reducing the chances of death to a great extent.

Our solution to measure children replaces hardware (bulky measuring boards and physical scales) with off-the-shelf cell phones and AI. CGM uses augmented reality-enabled smartphones to record 3D scans of children. Artificial Intelligence is used to predict their height, weight, and middle upper-arm circumference needed to know the nutritional status of the children.

What you would do to help us save millions of children's lives

We are looking for you as an experienced Sr Software Engineer who works collaboratively with the dedicated team of tech specialists (AI, ML & Data Scientists) distributed globally have a shared responsibility for ensuring high quality and

Scalable health care product in an agile approach.

This posting concerns a full-time assignment working for Welthungerhilfe’s CGM in a freelance capacity but Full-time employment (payroll) is scheduled for the end of 2022 latest. We are in the process of setting up CGM as a registered social business from mostly January 2023 and moving all the consultants on CGM payrolls.

Responsibilities

• Designing, developing features, refinement/improving and implementing the CGM product in a secure, well-tested, and performant way.
• De-bugging of the current issues
• Collaborate with Product Management and other stakeholders within Engineering (Frontend, UX, etc.) to maintain a high bar for quality in a fast-paced, iterative environment.
• Advocate for improvements to product quality, security, and performance.
• Solve technical problems of moderate scope and complexity.
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale Mobile app environment. Maintain and advocate for these standards through code review.
• Provide mentorship for Junior and Intermediate Engineers on your team to help them grow in their technical responsibilities and remove blockers to their autonomy.

 Requirements and skills

• Comfort working in a highly agile, intensely iterative software development process.
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.
• Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems.
• Extensive experience in core Python (3-7yrs)
• Should have worked on Azure or any Cloud and Azure data factory or any similar data platforms
• Experience using Flask/Flutter framework
• Experience working on mobile applications/Web applications (writing flask framework)
• Knowledge of DevOps Pipeline
• Good experience in SQL database
• Working knowledge in Data engineering (ETL pipelines Result Generation Module)
• Basic understanding of front-end technologies such as Vue JS
• Working knowledge in creating predictive models for AI and ML-based features
• Tech /BE in Computer Science with a total of 7 years of software development/Programming experience.

Desired skills

• Good to have an experience in Kubernetes (opensource system)
• Good to have experience working on healthcare mobile apps (predictive analytics and image diagnostics)
• Experience owning a project from concept to production, including proposal, discussion, and execution.
• Proficient understanding of code versioning tools

Soft/Human Skills

• Positive and solution-oriented mindset.
• Excellent communication & interpersonal skills
• Self-motivated and self-managing, with excellent organizational skills.
• Ability to thrive in a fully remote organization