GCP SRE Engineer

Loyalty Juggernaut Inc. (LJI) is a Silicon Valley-based product company, founded by industry veterans with decades of expertise in CRM, Loyalty, and Mobile AdTech. With a global footprint spanning the USA, Europe, UAE, India, and Latin America, we are trusted partners for customer centric enterprises across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.

As pioneers in next-generation loyalty and customer engagement solutions, we are not just transforming loyalty—we are redefining it. With a passion for innovation and a commitment to excellence, LJI is reshaping the loyalty landscape, enabling enterprises to create meaningful, long-lasting relationships with their customers. We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem.

At the core of our innovation is GRAVTY®, a revolutionary Digital Transformation SaaS Product that empowers multinational enterprises to build deeper customer connections. Designed for scalability and personalization, GRAVTY® delivers cutting-edge loyalty solutions that transform customer engagement across diverse markets.

Our Impact:

• 400+ million members connected through our platform.
• Trusted by 100+ global brands/partners, driving loyalty and brand devotion worldwide.

Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!

Explore more about us at www.lji.io.

Loyalty Juggernaut is seeking a talented and enthusiastic iOS Mobile Engineer(iOS) with 0-4 years of experience to join our dynamic team in Hyderabad. As a Mobile Engineer (iOS), you will play a key role in designing, developing, and maintaining high-quality mobile applications for iOS platforms. Strong collaboration and communication skills are essential, as you will work closely with various in-house teams, including product management, design, and backend engineering, to deliver exceptional user experiences.

What you will OWN:

• Develop and maintain iOS applications using Swift.
• Collaborate with designers, product managers, and backend developers to build intuitive and user-friendly applications.
• Ensure application performance, quality, and responsiveness.
• Implement clean, maintainable, and scalable code.
• Troubleshoot, debug, and resolve technical issues.
• Stay up-to-date with the latest trends and technologies in iOS development.

You will make a GREAT FIT if you are from Hyderabad and if you have:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 0-4 years of hands-on experience in iOS application development.
• Strong proficiency in Swift, Xcode and iOS SDK
• Experience in leading technical teams and mentoring developers.
• Proficient in building applications using SwiftUI and UIKit.
• Understanding of UI/UX design principles.
• Extensive experience with CoreData and Core Location.
• Solid understanding of design patterns and mobile architecture.
• Experience with RESTful APIs and third-party SDKs like Firebase.
• Strong knowledge of Unit Testing and Test-Driven Development (TDD).
• Experience in working with CI/CD tools like Jenkins, CircleCI, and scripting tools like Fastlane.
• Excellent problem-solving and analytical skills.
• Effective communication and leadership abilities.

Bonus Skills:

• Experience with Jetpack Compose.
• Knowledge of modularization & clean architecture.
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• Exposure to Firebase (Crashlytics, Analytics, Firestore, Remote Config).
• Understanding of A/B Testing & Feature Flagging.
• Experience with third-party SDKs & analytics tools (Amplitude, Mixpanel, Segment, etc.).
• Knowledge of Flutter development to contribute to cross-platform apps when needed.

Why Choose US?

• This opportunity offers a dynamic and supportive work environment where you'll have the chance to not just collaborate with talented technocrats but also work with globally recognized brands, gain exposure, and carve your own career path.
• You will get to innovate and dabble in the future of technology -Enterprise Cloud Computing, Blockchain, Machine Learning, AI, Mobile, Digital Wallets, and much more.

You can unlock this opportunity soon by applying for this position.

Designation & Key Objectives: Graphic Designer

● Conceptualization to Execution: Plan, Design and Develop graphics based on requirements. Assisting and creating concepts for SALE, Shoot, Launch Campaigns.

● Basic 2D Animation: Creation of 2D animation for videos and ads.

● Assisting and creating ECOM wireframes for SALE, Product launches etc.

● In addition to the above, ideas related to print, retail and hoardings could be implemented too.

Qualifications and Functional Competencies

● A strong background in graphic design

● Knowledge of the latest graphics & video tools and software - Photoshop, Illustrator, Premier Pro, InDesign, After Effects

● Knowledge of current fashion design trends is a plus

● UI knowledge - desktop & mobile is a plus

● Vendor interaction and development abilities

● Should be able to multitask

Rescale Technologies (A Fincash Group Venture), brain child of three IIT Mumbai alumnus is a tech leader which enables businesses to navigate through technological transformation globally. Rescale has played pivotal role's mergers and acquisitions of numerous brands. (https://rescaletechnologies.com/)

Our USP is Creative Technology, we have a new age of imagination and a brilliant team who are compassionate about success. Here is your chance to ride with us:

Designation: Full Stack Developer

Experience: 2 + years

Education: B.E/B.Tech

Location – Lodha iThink, Palava Dombivali

Job description:

Hands-on experience in Angular or React, node js, Elastic

Knowledge of HTML\Web Development, Networking

Basic knowledge of Programming languages is required.

Good Knowledge of SQL/ RDBMS

Fast learner and desire to learn new technologies to keep up with market trends

Produce clean, efficient code based on specifications.

1. Proven working experience in Android app development and published at least one original Android app.
2. 1-3 years of experience in Android using the java language 
   Familiarity with architecture styles/APIs.
3. Solid understanding of the full mobile development life cycle.
4. Knowledge of MVVM and other Mobile design patterns and best practices.
5. Ensure the performance, quality, and responsiveness of applications
6. Work in Agile, cross-functional teams and taking responsibility for deliverables
7. Excellent communication skills in both technical and non-technical discussions

Understand, plan and write code to develop assigned modules/project within a given time frame Fix bugs and errors pointed out by the client and QA team in a timely fashion
Lead the entire web application development life cycle right from the concept stage to delivery and post-launch support
Coordinate with co-developers and keeps project manager well informed of the status of development effort and serve as a liaison between development staff and project manager
Mentoring junior web developers and evaluating their performance

Desired Candidate Profile: B.Tech / B.E. / MCA
Previous working experience as a Laravel developer and CI for at least 3 - 4 years.
Flutter, React JS, Angular etc..is add an advantage
Excellent logical skills and data analytical skills
In-depth knowledge of database and query optimization
Ready to take up challenging tasks and produce effective results
Effective time management and coordination skills
Excellent communication skills and being able to work independently or in a full team

Integration of user-facing elements developed by front-end developers Build efficient, testable, and reusable PHP modules Solve complex performance problems and architectural challenges Integration of data storage solutions Key Skills Strong knowledge of PHP web frameworks such as Laravel, CI and Yii Understanding the fully synchronous behavior of PHP Understanding of MVC design patterns Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 Knowledge of object-oriented PHP programming Understanding accessibility and security compliance Strong knowledge of the common PHP or web server exploits and their solutions Understanding fundamental design principles behind a scalable application User authentication and authorization between multiple systems, servers, and environments Integration of multiple data sources and databases into one system Familiarity with limitations of PHP as a platform and its workarounds Creating database schemas that represent and support business processes Familiarity with SQL/NoSQL databases and their declarative query languages Proficient understanding of code versioning tools, such as Git.

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

1. Proven experience with deploying and tuning Open Source components into enterprise ready production tooling Experience with datacentre (Metal as a Service – MAAS) and cloud deployment technologies (AWS or GCP Architect certificates required)
2. Deep understanding of Linux from kernel mechanisms through user space management
3. Experience on CI/CD (Continuous Integrations and Deployment) system solutions (Jenkins).
4. Using Monitoring tools (local and on public cloud platforms) Nagios, Prometheus, Sensu, ELK, Cloud Watch, Splunk, New Relic etc. to trigger instant alerts, reports and dashboards.  Work closely with the development and infrastructure teams to analyze and design solutions with four nines (99.99%) up-time, globally distributed, clustered, production and non-production virtualized infrastructure. 
5. Wide understanding of IP networking as well as data centre infrastructure

1. Expert with software development tools and sourcecode management, understanding, managing issues, code changes and grouping them into deployment releases in a stable and measurable way to maximize production Must be expert at developing and using ansible roles and configuring deployment templates with jinja2.
2. Solid understanding of data collection tools like Flume, Filebeat, Metricbeat, JMX Exporter agents.
3. Extensive experience operating and tuning the kafka streaming data platform, specifically as a message queue for big data processing
4. Strong understanding and must have experience:
5. Apache spark framework, specifically spark core and spark streaming, 
6. Orchestration platforms, mesos and kubernetes, 
7. Data storage platforms, elasticstack, carbon, clickhouse, cassandra, ceph, hdfs
8. Core presentation technologies kibana, and grafana.
9. Excellent scripting and programming skills (bash, python, java, go, rust). Must have previous experience with “rust” in order to support, improve in house developed products

Red Hat Certified Architect certificate or equivalent required CCNA certificate required 3-5 years of experience running open source big data platforms