

Bits In Glass
https://bitsinglass.com/About
Bits In Glass (BIG) is an award-winning software consulting firm that helps organizations improve operations and drive better customer experiences. They specialize in business process automation consulting, helping clients unlock the potential of their people, processes, and data.
Tech stack

Candid answers by the company
Bits In Glass (BIG) is an award-winning software consulting firm established in 2002 that specializes in business process automation. The company helps organizations improve their operations and customer experiences by implementing and managing automation solutions using industry-leading platforms like Appian, Pega, MuleSoft, and Blue Prism. Their primary focus is on helping clients across financial services, insurance, logistics, real estate, and healthcare sectors to modernize their operations by unlocking the potential of their people, processes, and data through technological solutions. As a global consulting firm with 500+ employees, they work with market leaders to drive digital transformation and provide innovative solutions for complex business challenges.
Jobs at Bits In Glass
Responsibilities:
- Lead the design and implementation of Pega Decisioning solutions, ensuring alignment with business objectives and industry best practices.
- Collaborate with cross-functional teams to identify business requirements and develop decisioning strategies that drive business outcomes.
- Develop and maintain Pega Decisioning architectures, ensuring scalability, performance, and reliability.
- Provide technical leadership and guidance to junior team members, ensuring adherence to Pega best practices and standards.
- Work closely with stakeholders to communicate solution designs, plans, and progress, ensuring transparency and alignment.
- Troubleshoot and resolve complex technical issues, providing timely and effective solutions.
Requirements:
- Minimum 8 to 10 years of experience in Pega Decisioning, with a strong background in designing and implementing Pega Decisioning solutions.
- Pega Lead Decision Architect (LDA) certification required.
- Proven experience in leading complex Pega projects, with a strong understanding of Pega architecture and decisioning capabilities.
- Excellent problem-solving skills, with the ability to analyze complex business problems and develop effective solutions.
- Strong communication and interpersonal skills, with the ability to work effectively with stakeholders and team members.
- Bachelor's degree in Computer Science, Engineering, or a related field.
Good to Have Skills:
- Experience with Pega's Next-Generation Decisioning capabilities.
- Knowledge of industry-specific regulations and standards (e.g., GDPR, CCPA).
- Experience with Agile methodologies and DevOps practices.
- Strong understanding of data science and analytics concepts, with experience in integrating Pega Decisioning with external data sources.
- Certification in related Pega products (e.g., Pega Platform, Pega Customer Decision Hub).

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