Bits In Glass
https://bitsinglass.comAbout
Bits In Glass (BIG) is an award-winning software consulting firm that helps organizations improve operations and drive better customer experiences. They specialize in business process automation consulting, helping clients unlock the potential of their people, processes, and data.
Tech stack
Java
Angular (2+)
React.jsCandid answers by the company
Bits In Glass (BIG) is an award-winning software consulting firm established in 2002 that specializes in business process automation. The company helps organizations improve their operations and customer experiences by implementing and managing automation solutions using industry-leading platforms like Appian, Pega, MuleSoft, and Blue Prism. Their primary focus is on helping clients across financial services, insurance, logistics, real estate, and healthcare sectors to modernize their operations by unlocking the potential of their people, processes, and data through technological solutions. As a global consulting firm with 500+ employees, they work with market leaders to drive digital transformation and provide innovative solutions for complex business challenges.
Company social profiles
Jobs at Bits In Glass
Java
PythonReact.jsAngular (2+)Design, build, and operate end-to-end web and API solutions (front end + back end) with strong automation, observability, and production reliability. You will own features from concept through deployment and steady state, including incident response and continuous improvement.
Key Responsibilities:
Engineering & Delivery
- Translate business requirements into technical designs, APIs, and data models.
- Develop back-end services using Java and Python, and front-end components using React / Angular / Vue (where applicable).
- Build REST / GraphQL APIs, batch jobs, streaming jobs, and system integration adapters.
- Write efficient SQL/NoSQL queries; optimize schemas, indexes, and data flows (ETL / CDC as needed).
Automation, CI/CD & Operations
- Automate builds, testing, packaging, and deployments using CI/CD pipelines.
- Create Linux shell and Python scripts for operational tasks, environment automation, and diagnostics.
- Manage configuration, feature flags, environment parity, and Infrastructure as Code (where applicable).
Reliability, Security & Quality
- Embed security best practices: authentication/authorization, input validation, secrets management, TLS.
- Implement unit, integration, contract, and performance tests with enforced quality gates.
- Add observability: structured logs, metrics, traces, health checks, dashboards, and alerts.
- Apply resilience patterns: retries, timeouts, circuit breakers, and graceful degradation.
Production Ownership
- Participate in on-call rotations, incident triage, RCA, and permanent fixes.
- Refactor legacy code and reduce technical debt with measurable impact.
- Maintain technical documentation, runbooks, and architecture decision records (ADRs).
Collaboration & Leadership
- Mentor peers and contribute to engineering standards and best practices.
- Work closely with Product, QA, Security, and Ops to balance scope, risk, and timelines.
Qualifications
Must Have
- Strong experience in Java (core concepts, concurrency, REST frameworks).
- Strong Python experience (services + scripting).
- Solid Linux skills with automation using shell/Python.
- Web services expertise: REST/JSON, API design, versioning, pagination, error handling.
- Databases: Relational (SQL tuning, transactions) plus exposure to NoSQL / caching (Redis).
- CI/CD tools: Git, pipelines, artifact management.
- Testing frameworks: JUnit, PyTest, API testing tools.
- Observability tools: Prometheus, Grafana, ELK, OpenTelemetry (or equivalents).
- Strong production support mindset with incident management, SLA/SLO awareness, and RCA experience.
Good to Have
- Messaging & streaming platforms: Kafka, MQ.
- Infrastructure as Code: Terraform, Ansible.
- Cloud exposure: AWS / Azure / GCP, including managed data services.
- Front-end experience with React / Angular / Vue and TypeScript.
- Deployment strategies: feature flags, canary, blue/green.
- Knowledge of cost optimization and capacity planning.
Key Performance Indicators (KPIs)
- Deployment frequency & change failure rate
- Mean Time to Detect (MTTD) & Mean Time to Recover (MTTR)
- API latency (p95) and availability vs SLOs
- Defect escape rate & automated test coverage
- Technical debt reduction (items resolved per quarter)
- Incident recurrence trend (continuous reduction)
Soft Skills
- End-to-end ownership mindset
- Data-driven decision making
- Bias for automation and simplification
- Proactive risk identification
- Clear, timely, and effective communication
About the Company – Bits In Glass
- 20+ years of industry experience
- Merged with Crochet Technologies in 2021 to form a larger global organization
- Offices in Pune, Hyderabad, and Chandigarh
- Top 30 global Pega partner and sponsor of PegaWorld
- Elite Appian Partner since 2008
- Operations across US, Canada, UK, and India
- Dedicated Global Pega Center of Excellence
Employee Benefits
- Career Growth: Clear advancement paths and learning opportunities
- Challenging Projects: Global, cutting-edge client work
- Global Exposure: Collaboration with international teams
- Flexible Work Arrangements: Work-life balance support
- Comprehensive Benefits: Competitive compensation, health insurance, paid time off
- Learning & Upskilling: AI-enabled Pega solutions, data engineering, integrations, cloud migration
Company Culture & Values
- Collaborative & Inclusive: Teamwork, innovation, and respect for diverse ideas
- Continuous Learning: Certifications and skill development encouraged
- Integrity: Ethical and transparent practices
- Excellence: High standards in delivery
- Client-Centricity: Tailored solutions with measurable impact
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