We’re looking for an all-star Relationship Manager to join our Pune team.
If you are high energy, upbeat, enthusiastic and confident—with excellent communication and people skills. You are an above and beyond team player who is extremely detail-oriented and meticulous. In addition, you’re fun to work (and workout) with and have a strong passion towards health & fitness as well as being part of high-growth startups, then Fitato is the perfect fit for you.
The ideal candidate will be responsible for gaining a deep understanding of our partner's'business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our partners and analyzing data. Essentially, you will act as the main point of contact for our partners.
Responsibilities
- Dialogue with our clients to understand their business objectives and challenges
- Analyze partners' data and provide strategic recommendations to clients
- Monitor user reservations and partner promotion
- Build efficiency in support processes for improving partners side experience
- Resolve operational problems on the partners' side within a specified time
- Attend meetings with partner facilities for orientations, branding, resolving issues & relationship building.
- Handle invoicing, including calculation of completed units of service
- Serve as the one-point contact for the sales team for all reservations and schedule of the activities.
Qualifications
- Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
- Highly organized, multi-tasking skills with strong attention to detail.
- Strong work ethic with a relentless desire to go above and beyond.
- Excellent time management skills and ability to work under pressure
- Strong communication and interpersonal skills
CTC : 2.0L - 4.0L· P.A
Role : Full Time ·
Perks : Unlimited fitness classes (all you can sweat) and the chance to gain experience at a fast-moving, hyper-growth start-up.

About Fitato Health Solutions Pvt Ltd
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Job Overview:
We are looking for an experienced HR Recruiter to manage the entire hiring process, from sourcing and screening candidates to onboarding top talent. The ideal candidate will have strong communication skills, an in-depth understanding of recruitment strategies, and the ability to attract the best creative professionals for our team..
Key Responsibilities:
- Oversee the full recruitment cycle, from job posting to onboarding.
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- Maintain and update hiring platforms and job portals.
- Ensure a seamless and professional candidate experience.
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Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
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- Strong interpersonal and communication skills.
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- Ability to manage multiple hiring processes effectively.
What We Offer:
- Competitive salary with performance-based incentives.
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- Comprehensive health and wellness benefits.
Why Join Us:
At All Time Design, we are committed to delivering top-quality design solutions that exceed client expectations. As a Recruiter your proficiency in recruitment strategies and candidate engagement will be instrumental in building a strong workforce and driving our organization's sustained success.
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Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Flexible schedule
Schedule:
- Day shift
Work Location: In person
Job Title: Customer Relationship Manager
Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.
Responsibilities:
- Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
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- Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
- Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
- Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
- Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
- Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
- Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
- Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
- Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
- Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
- Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
- Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
- Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
- Strong analytical skills, with the ability to interpret data and derive actionable insights.
- Flexibility to adapt to changing priorities and business needs.
- A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.
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An experienced UX designer, who is able to understand our business requirements and any technical limitations, as well as be responsible for planning and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, journey maps, wireframes, mockups, and prototypes, validate the proposed solutions with users and is expert in usability best practices.
You will be part of the product team, working closely with users, engineers, and UI designers, to build and refine our product.
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Simply put, you will be passionately and constantly solving challenging problems!
What you will do:
- Work closely with Product Owners to understand business requirements
- Ask smart questions, take risks and champion new ideas
- Make design decisions that imbibe empathy related to core, as well as new functions and features
- Use user-centered design process and rapidly test and iterate your designs
- Work directly with our engineers, delivering product specs and assets to them
- Work directly with other designers to envision and iterate the concept
- Compile research and create user flows
- Design mockups and high-fidelity user interfaces
- Conduct concept and usability testing as well as gather feedback
- Define the right interaction model and evaluate its success
- Find creative ways to solve UX problems (e.g. usability, findability). Identify design problems and devise elegant solutions.
What you have:
- 4 - 6 years of UX design experience.
- Solid grasp of information architecture, interaction design, information design, and usability testing
- A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
- Expertise in UX software and strong understanding of development technologies
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- Background in project management and research
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- Approach problems holistically. Work with product owners/engineers to help define experience. This includes gathering requirements, creating design options and presenting those options to stakeholders at various stages in the process.
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- Be flexible. Be ready to work on multiple projects, help your team members when they reach out and grow the team’s UX knowledge.
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‘Good Good Piggy’ is an Ed-FinTech start-up that encourages the new generation to develop the life-skill of managing the entire money management equation digitally, because the future of money is digital. We recognize the importance of reinforcing good behaviour, habits and skills from a young age.
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- Total Experience: 2 to 5 Years
- Notice Period: 30-45 Days
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- Role: Full Stack Developer
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- Architect, build and maintain excellent React Native applications with clean code.
- Implement pixel perfect UI's that match designs.
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