We’re looking for an all-star Relationship Manager to join our Pune team.
If you are high energy, upbeat, enthusiastic and confident—with excellent communication and people skills. You are an above and beyond team player who is extremely detail-oriented and meticulous. In addition, you’re fun to work (and workout) with and have a strong passion towards health & fitness as well as being part of high-growth startups, then Fitato is the perfect fit for you.
The ideal candidate will be responsible for gaining a deep understanding of our partner's'business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our partners and analyzing data. Essentially, you will act as the main point of contact for our partners.
Responsibilities
- Dialogue with our clients to understand their business objectives and challenges
- Analyze partners' data and provide strategic recommendations to clients
- Monitor user reservations and partner promotion
- Build efficiency in support processes for improving partners side experience
- Resolve operational problems on the partners' side within a specified time
- Attend meetings with partner facilities for orientations, branding, resolving issues & relationship building.
- Handle invoicing, including calculation of completed units of service
- Serve as the one-point contact for the sales team for all reservations and schedule of the activities.
Qualifications
- Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
- Highly organized, multi-tasking skills with strong attention to detail.
- Strong work ethic with a relentless desire to go above and beyond.
- Excellent time management skills and ability to work under pressure
- Strong communication and interpersonal skills
CTC : 2.0L - 4.0L· P.A
Role : Full Time ·
Perks : Unlimited fitness classes (all you can sweat) and the chance to gain experience at a fast-moving, hyper-growth start-up.
About Fitato Health Solutions Pvt Ltd
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- Collaborate closely with clients to understand their requirements, goals, and any gaps.
- Lead the planning, prioritization, design, development, and deployment of projects.
- Possesses in-depth knowledge and expertise in Workday Integrations and Workday Extend Platform.
- Support existing Integrations and Extend apps by resolving issues and enhancing to add new functionalities.
- Act as a subject matter expert for Workday Extend and provide guidance to clients and colleagues.
- Stay updated with the latest industry trends and developments using Integrations and Extend.
- Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.
- Utilize your business knowledge and expertise to identify opportunities for technical improvements.
- Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.
- Recognize and embody our purpose and values, applying them in your projects and client interactions.
- Foster relationships and communicate effectively to positively influence peers and stakeholders.
Qualification & Experience:
- At least 3 years of experience in Workday Integrations and 2 apps development using Extend is required.
- Passion towards technical development and critical ability to understand current code and resolve issues.
- Deep understanding of Workday Extend platform, including building custom applications and integrations.
- Strong understanding of REST and SOAP APIs, with experience in integrating Workday with third-party systems.
- Good knowledge of Integrations and Extend security framework.
- Ability to work with HR, finance, and IT teams to align technical solutions with business needs.
- Strong professional communication skills, both written and verbal.
- Ability to work effectively in a team-oriented environment.
- Proven ability to establish relationships with stakeholders and internal teams.
- Excellent attention to detail and follow-through.
Role Overview:
The Frontend Development Intern will help build and refine the UI components for CopilotGTM, especially focusing on interfaces for proposal generation and customer-facing tools.
Key Responsibilities:
- Collaborate with the design and product teams to create user-friendly interfaces.
- Assist in developing UI components for proposal creation and sales tool integration.
- Conduct usability testing and incorporate feedback to improve user experience.
- Debug and troubleshoot frontend issues to ensure a smooth user experience.
Skills Required:
- Proficiency in HTML, CSS, JavaScript, and frontend frameworks like React.
- Understanding of UI/UX principles and responsive design.
- Familiarity with version control (Git).
Preferred:
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jumpingMinds (jM) is a Mental Health Tech startup leveraging the power of community and
technology to disrupt the growing global Mental Health & Wellness industry. It's a
first-of-its-kind anonymous safe space designed to make someone under stress feel better
instantly through personalized smart solutions. We have consistently seen that ~70% of jM
users feel better after just one conversation. We launched the product ~18 months ago, and
have been receiving an amazing response with over 500k+ community and Better than Best
In Class metrics across the board. We have been awarded 7 times out of which we have
been recognized by Google thrice already!
Job Description
We are hiring for talented Graphic Designer to join our team and create engaging & impactful designs
Responsibilities
- Taking design briefs to understand requirements
- Conceptualizing and developing design concepts, graphics, and layouts.
- Designing and producing collateral in accordance with brand guidelines.
- Presenting ideas, concepts, and design solutions to various stakeholders and incorporating their feedback into the final design.
Requirements and Skills :
- Bachelor’s Degree in Design, Fine Arts or a related field
- Have prior experience of 6 months as a Graphic Designer as well as a strong portfolio of related projects
- Possess good knowledge of design tools such as Adobe InDesign, Illustrator, Dreamweaver, Photoshop
- Has strong attention to detail and a keen eye for aesthetics
- Has excellent communication skills and can clearly articulate ideas, designs, and suggestions
- Is a strong team player who can collaborate effectively with different stakeholders
What is in store for you?
- Opportunity to learn, grow and be a role model for young team members
- Market Competitive salary
- Opportunity to work with the Founding Team members
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
What you need to do:
- Taking brand ownership and devising the brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for the short as well as the long term
- Translating brand strategy into brand plan and go-to-market strategy
- Planning and execution of communications and media actions across offline, online and social media
- Participating in product development, pricing and supporting new product launches
- Ensuring that marketing and communications efforts adhere to agreed timelines and managing expectations with various stakeholders
- Keeping up to date with market developments and analysing consumer insights as well as competitor strategies
- Guiding the advertising and promotion budget
- Conducting consumer and market research
- Measurement and reporting on success of marketing campaigns
Desired Candidate Profile
What you need to have:- MBA from Tier-1 colleges (IIMs, XLRI, SPJain, FMS etc)
- Min 7 years of marketing experience. Out of 7 years of Marketing experience, minimum 3 years in handling brand profile
- E-comm, Health Tech, Ed Tech, Fin Tech, FMCG, Telecom background preferred
- Expertise in running ATL / BTL led marketing campaigns
- A go-getter with ownership and commitment
- Strong communication and interpersonal skills
- Ability to work cross-departments to achieve results
Job Description - Business Development
We are looking for driven Business Development who can onboard new Hospitals/Diagnostic Centers dealing with Cancer, Transplant, ICU, and cardiac treatments in India and participate in efforts to increase new fundraisers for patients for funding critical illnesses.
Responsibilities:
- Partner with Doctors and Hospitals for major alliances and regular patient referrals,
- Create and manage digital fundraising campaigns for patients for crowdfunding,
- Lead and grow the Business Development and Partnerships team, including remote / field team members all across the country,
- Forge new crowdfunding partnerships across India across various medical verticals,
- Work closely with cross-functional teams in Content, PR and Communications teams,
- Set revenue and partnership goals for the BD team, and manage team's weekly & monthly partnership pipelines,
- Manage existing relationships and client engagement in a thoroughly structured way,
- Provide market feedback to the company leadership regarding competitive offerings, customer needs and generate product development ideas.
Required Skills:
- Startup experience in a medical / healthcare company,
- 1 to 3 years of experience in a Business Development or B2B sales role,
- Experience in independently sourcing, negotiation, meeting, and closing deals,
- Hands-on or sound knowledge of CRM systems such as Sales Force,
- Flexible to travel within the country for business purposes.
Perquisites & Benefits:
- Opportunity to be part of a diverse working environment, valuable fintech / health-tech experience.
- A competitive salary and performance bonus per month.
Below are the must-have's in the candidate:
1) 2+ years of experience in LabVIEW development or training
2) Must have fluent English
3) At least 1500 hours of experience programming in LabVIEW.
4) Minimum certification of National Instruments CLAD, Certified LabVIEW Developer or
higher credential preferred.
Behavioral Expectations:
1) Internally motivated, “self starter” type personality.
2) Reliable, can be trusted to work consistently on tasks without close supervision.
3) Able to work on tasks individually or as part of a small team.
4) A “life-long learner” that is willing to develop new skills and proficiencies.
1. Work experience between 3 years to 9 years in building large scale high user traffic consumer facing applications with desire to work in a fast paced startup.
2. Knowledge on reactive and asynchronous programming is preferable. If you have worked with coroutines, goroutines, high concurrency or optimized number of threads for processing on your backend server you could be a good fit.
3. Extremely proficient at writing performant, scalable and production ready code in Kotlin, Java (8 or above, comfortable with concepts like lambda, streams, multithreading etc), Elixir, Rust, or Golang. Should be familiar with static code analysis, code coverage and code reviews.
4. Experience with NoSQL DBs like MongoDB, Cassandra, Redis or Aerospike is required. Knowledge of graph DBs like Neo4j is preferred.
5. Strong in algorithms, problem solving and data structures.
6. Knowledge of TDD and experience with building applications integrated with CI-CD pipelines (automated build, tests and deployments).
7. Exposure to micro-services with good understanding of containers, kubernetes, logging, alerting and monitoring. Inter services communication. Should know how to handle multiple versions of APIs.
We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.
Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)
Strong Technical Background.
What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!