Cloud Data Engineer

About the Company

An Online platform for creators, influencers and celebrities to grow, manage and monetise their community. It is aimed at both established and aspiring online creators who want to pursue their passion. Our vision is to enable anyone and everyone to make a successful living doing what they enjoy.

Skills And Qualification: -

• Must have experience with any scripting language (JavaScript/NodeJS preferred)

• Experience with API-driven and highly scalable application is a plus

• Good knowledge of non-relational DB (MongoDB preferred)

• Good with data structures and algorithms

• Good to have an experience with testing framework and CI/CD pipeline

• 1 years of experience in software development preferably B2C experience.

• Basic understanding of Frontend and client-side frameworks like React, Angular, Vue will be plus.

• Experience in building scalable Restful APIs & Services

• Drive the architecture and design of large-scale, multi-tiered, distributed software applications, tools, systems and services using object-oriented design, distributed programming, Java/Node/ Python, .Net.
• Hands on experience in delivering high quality software products.
• Gather business and functional requirements from external and/or internal customers and end-users, and translate requirements into technical specifications to build robust, scalable, supportable solutions that work well between a ranges of complex systems.
• Serve as technical lead throughout the full development lifecycle, end-to-end, from scoping, planning, conception, design, implementation and testing, to documentation, delivery and maintenance.
• Provide design reviews for other engineers, including feedback on architecture and design issues, as well as integration, performance and scalability.
• Manage resources on multiple technical projects and ensure schedules, milestones, and priorities are compatible with technology and business goals.

Answering customer queries

● Maintaining and analyze the customer database

● Tracking all the complaints,feedback, requirements

raised by customers and prepare reports

● Planning and delivering CRM strategies across the

organization with a view to retaining existing

customers, increasing brand loyalty and expanding the

company brand.

● Deciding on a final CRM structure and architecture

that will work seamlessly across the business and

capture crucial information along the sales funnel.

● Making sure the customer database is correctly

segmented for targeted marketing activities.

● Collaborating with other departments ensures the

CRM strategy works well for every aspect of the

business.

● Development of testing strategies to guarantee the

most efficient approach for the organization and its

customers.

● Handle all CRM platforms - Call and chat

● Running customer loyalty programs for repeat

customers

Roles & Responsibilities

• Acquire targeted business clients by actively optimizing pipelines and sourcing new leads by a daily cold call on the field until they are engaged.
• Maintain relationships with prospective, new & existing clients to add on new services and increase the business revenue.
• Achieve forecasted sales goals. 
• Manage the sales funnel and source leads and take daily follow-up with them for acquisition
• Plan and execute sales activities that will ensure sales growth objectives.
• Be able to properly demonstrate product presentation and benefits of Company instrumentation to customers.
• Set demo session with the potential customer to convert 
• Meet customer requirements (responsive, schedule conscious, etc) and maintain a relationship
• Provide forecasts, reports, marketing intelligence, and competitor information to build strategies & increase business revenues.
• Attend and represent the Company at local and national exhibitions and meetings.
• On-board customers and keep the communication alive to build high CSAT scores.
• Handle after-sales services & queries of the client.

About the product

Docexa provides a suite of tools for doctors that can help them create their digital presence with their own page, run online consultations, manage their daily calendar and more!

We are completely revamping the current platform and building it from scratch. This is the biggest project we have taken on till date and this will move our product from the 90s to the future.

What your role will involve:

We have a basic design language and a design system which can be extended to build rest of the product. You are going to have full ownership of this.

You are not just going to be designing mock ups. You will be involved in strategic product thinking to solve real user and business problems, ideate on user flows and take responsibility of user testing, prototypes, visual design, animations and production of spec and assets.

In this role, you will report to the Product Manager and run things collaboratively.

Minimum Requirements:

Most importantly, you need to be super passionate about design and obsessive about detail while having a good sense of users and a keen interest to understand broad business goals.

Other than that you need to have:

• 2+ years of experience in UI/UX designs
• Comfortable being the only designer in the team
• A classy taste for colors and clean design
• Proficiency in Figma
• Ability to put user needs over your own preferences in design decisions
• Strong verbal and written communication with the ability to express design ideas
• Ability to put your ego aside and take feedback with an open mind

Android

• Strong understanding of the OOPS concept.
• Working experience in Java and Kotlin language. (Must)
• Knowledge of Offline Sync, Multithreading, Realm/Room/SQLLite databases, Live data, Socket Programming. (Must)
• Familiar with Android Jetpack components (Must)
• Idea/Experience of MVC/MVVM and MVP
• At least 1 live application on Playstore. (Must)
• Good debugging and problem-solving skills.

Good to have

• Idea/experience in RxJava, RxKotlin
• Idea/experience of unit and instrumentation testing in Android
• Knowledge of Web RTC.
• Experience with tools like Git, Jira, Basecamp, BitBucket, Azure DevOps would be an advantage.
• Good to have experience working with IOT projects, Bluetooth technologies
• Active Open Source, GitHub or Stack Overflow contribution will be a big plus
• Having personal apps in play store will be an added advantage
• Working knowledge of the general mobile landscape, architectures, trends & emerging technologies.

What we look for in people 

critical thinking, openness to unlearn and learn, collaborate seamlessly cross borders, enjoy working in a remote and fast paced environment, curious and passionate about solving customer problems, consensus driven decision making approach, persuasive communication and precision for details