Software Support Engineer

Senior Full Stack Developer – Analytics Dashboard

Job Summary

We are seeking an experienced Full Stack Developer to design and build a scalable, data-driven analytics dashboard platform. The role involves developing a modern web application that integrates with multiple external data sources, processes large datasets, and presents actionable insights through interactive dashboards.

The ideal candidate should be comfortable working across the full stack and have strong experience in building analytical or reporting systems.

Key Responsibilities

• Design and develop a full-stack web application using modern technologies.
• Build scalable backend APIs to handle data ingestion, processing, and storage.
• Develop interactive dashboards and data visualisations for business reporting.
• Implement secure user authentication and role-based access.
• Integrate with third-party APIs using OAuth and REST protocols.
• Design efficient database schemas for analytical workloads.
• Implement background jobs and scheduled tasks for data syncing.
• Ensure performance, scalability, and reliability of the system.
• Write clean, maintainable, and well-documented code.
• Collaborate with product and design teams to translate requirements into features.

Required Technical Skills

Frontend

• Strong experience with React.js
• Experience with Next.js
• Knowledge of modern UI frameworks (Tailwind, MUI, Ant Design, etc.)
• Experience building dashboards using chart libraries (Recharts, Chart.js, D3, etc.)

Backend

• Strong experience with Node.js (Express or NestJS)
• REST and/or GraphQL API development
• Background job systems (cron, queues, schedulers)
• Experience with OAuth-based integrations

Database

• Strong experience with PostgreSQL
• Data modelling and performance optimisation
• Writing complex analytical SQL queries

DevOps / Infrastructure

• Cloud platforms (AWS)
• Docker and basic containerisation
• CI/CD pipelines
• Git-based workflows

Experience & Qualifications

• 5+ years of professional full stack development experience.
• Proven experience building production-grade web applications.
• Prior experience with analytics, dashboards, or data platforms is highly preferred.
• Strong problem-solving and system design skills.
• Comfortable working in a fast-paced, product-oriented environment.

Nice to Have (Bonus Skills)

• Experience with data pipelines or ETL systems.
• Knowledge of Redis or caching systems.
• Experience with SaaS products or B2B platforms.
• Basic understanding of data science or machine learning concepts.
• Familiarity with time-series data and reporting systems.
• Familiarity with meta ads/Google ads API

Soft Skills

• Strong communication skills.
• Ability to work independently and take ownership.
• Attention to detail and focus on code quality.
• Comfortable working with ambiguous requirements.

Responsibilities:

• Work with product managers to find solutions to critical problems, face internal customers, and create requirements.
• Triage and fix critical issues that arise in the field that affect our core product.
• Manage git repositories, pull requests, and review code.
• Communicate properly & promptly with all stakeholders.
• Build a proof-of-concept for new products from scratch.
• Optimize, clean up, and comment on the existing codebase.

Requirements:

• Must have 5-8 years of hands-on engineering experience.
• Must be an expert in JavaScript/Typescript with ES6+ features, Node.js, ReactJS, and Redux
• Must be an expert in HTML5 CSS3 SASS, and Webpack.
• You are proficient with RESTful API design and implementation using Node.js.0
• Proficiency in relational (MySQL, Cloud Spanner etc. ) and non-relational (MongoDB, Google Cloud Firestore etc. ) databases.
• Must be an expert in data structure and creating highly optimized algorithms.
• Should have a working knowledge of GCP services like App Engine, CloudSQL, Compute Engine etc.
• Should have a working understanding of microservices patterns, serverless design, and event-based architecture.
• Willingness to learn new programming languages, frameworks, and paradigms.

We are seeking a highly skilled and experienced MERN (MongoDB, Express.js, React, Node.js) Stack Developer to join our dynamic development team. As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining scalable web applications using the MERN stack framework.

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• 
  

If you are a passionate MERN Stack Developer looking for an exciting opportunity to work on challenging projects and be part of a talented team, we would love to hear from you. Please submit your application, including your resume and portfolio, highlighting your relevant experience and projects.

Role

Being a part of Products Engineering team, this member is expected to work with existing

development team. Key responsibilities of this role include design and development of PHP based applications as per the product roadmap. Coordinate with co-developers and contribute to all phases of the development lifecycle.

Experience

Around 4 years of experience in creating and implementing Web-based products using PHP,

MySQL, Ajax, and JavaScript.

Ability to work in an Agile, fast-paced environment, and learn rapidly.

Bachelor degree in computer science, computer engineering or similar.

Expert in HTML, CSS, JavaScript, JQuery, JSON.

Experience in any PHP framework Laravel, CodeIgniter or Zend.

Writing clean, readable, and easily maintainable code.

Must have knowledge of project/task management tools like Jira,

Familiarity with Version Control Tortoise Bitbucket, Git etc.

Understanding of UI, cross-browser compatibility and web standards.

Good English communication skills, written and spoken.

Able to work with minimum supervision as well as perform under pressure and meet

Deadlines.

Desirable

Experience in working with Agile projects.

LINUX experience would be an added advantage.

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by.

We are looking for a skilled Web Developer to join our growing team. As a Web Developer, you will be responsible for designing and developing responsive and dynamic web applications using PHP, HTML, CSS, JavaScript, and various front-end technologies.

Responsibilities:

• Design and develop dynamic and responsive web applications using PHP, HTML, CSS, JavaScript, and various front-end technologies.
• Work closely with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Ensure the performance, quality, and responsiveness of web applications.
• Debug and troubleshoot issues, and fix bugs in a timely manner.
• Write unit tests to ensure code quality and stability.
• Use strong problem-solving skills to tackle complex technical challenges.
• Stay up-to-date with the latest industry trends and technologies.

Requirements:

• Bachelor's degree in Computer Science or a related field.
• 2 to 4 years of experience in full-stack web development.
• Strong knowledge of HTML, CSS, JavaScript, wordpress add PHP.
• Strong problem-solving and analytical skills.
• Ability to work in a fast-paced and dynamic environment.
• Excellent communication and interpersonal skills.
• Good to have AWS knowledge

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the Company-

About the Internship:

selected intern's day-to-day responsibilities include:

1. Develop server-side/client-side applications.

2. Basic knowledge of Data structures.

3. Test and document the developed code.
4. Must have basic knowledge of any one of the following technologies -

     PHP, Javascript, Golang, Dart.

Note - Only those candidates can apply who:

1. are available for full-time (in-office) internship

2. can start the internship between 1st Aug'22 and 15th Aug'22

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.

 
            RESPONSIBILITIES:

• Writing clean, high-quality, high-performance, maintainable code.
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements.
• Coordinate cross-functionally to ensure the project meets business objectives and compliance standards.
• Support test and deployment of new products and features.
• Participate in code reviews.
  
  KEY SKILLS AND QUALIFICATIONS REQUIRED:
  
  
• A minimum of 3+ years of relevant work experience in the development of scalable scale web applications.
• Proven experience in Full stack web development using Typescript, Angular1,2,4+, HTML5 and CSS3, Microservice API development, and experience in PHP/Python/Laravel and MVC frameworks is a must.
• Exposure to CI/CD tools, Code Analysis, and Test automation is preferred.
• Expertise in Object-Oriented Design, Database Design, and XML Schema.
• Experience with Agile or Scrum software development methodologies.
• Ability to multi-task, organize, and prioritize work.
• Knowledge of advanced PHP concepts, MySQL, JSON, XML & ability to work in a LAMP/WAMP environment.
• Strong Knowledge of DB & code security along with basic server operations like Curl, Crud, cPanel.