
Position Overview:
As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position
Work Location: Pune
Job Type: Hybrid
Key Responsibilities:
- Monitor for, triage, and resolve live issues in mission critical enterprise environments.
-Active Customer engagements: Work daily with customers in a proactive manner providing full lifecycle support and implementing solutions to maximize value to the customer.
-Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by implementing solutions the current issues and in time propose new solutions.
-Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues.
-Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders, Ensuring product meets the customers’ requirements and align with the overall product vision.
-Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency.
-Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.
-Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals.
-Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding.
Qualifications:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Strong domain knowledge in Networking and/or Storage Networking technologies and practices.
- 5+ years of practical experience in networking domain (an additional storage networking experience is a plus), with a focus on supporting enterprise customers.
-Strong Linux system administration skills with focus on Full-Stack troubleshooting, LAMP style hosted applications, shell scripting and performance tuning.
-Experience with Windows administration including but not limited to AD, Group Policy administration, performance monitoring, and performance tuning
- Broad experience with monitoring fundamentals and familiarity with data collection methods for key infrastructure technologies from AJAX to Xenserver
- Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments.
- Strong communication and interpersonal skills with the ability to interact effectively with customers and internal teams across geographies and time zones.
-Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution
- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
-Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction.
Why Join Us:
- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.
- Collaborative and innovative work environment.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
- Chance to work on cutting-edge technology and products that make a real impact.
If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring.

About Virtana
About
Virtana is the leader in observability for hybrid infrastructure. The AI-powered Virtana Platform delivers a unified view across applications, services, and underlying infrastructure, correlating user impact, service dependencies, performance bottlenecks, and cost drivers in real time. Trusted by Global 2000 enterprises, Virtana helps IT, operations, and platform teams improve efficiency, reduce risk, and make faster, AI-driven decisions across complex, dynamic environments. Learn more at virtana.com.
Virtana is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
Recent Milestones
- Acquired Zenoss to build a unified observability platform combining deep infrastructure analytics, AI-driven intelligence, and end-to-end service visibility.
- Launched AI Factory Observability (AIFO) to address the performance, cost, risk, and visibility challenges of AI infrastructure across GPU-driven and hybrid environments.
- Recognized as Best Hybrid Cloud Solution (2025) by The Cloud Awards.
- First to extend Agentic AI across the Enterprise Stack, enabling autonomous, full-stack intelligence.
- Patented Full-Stack Cloud Optimization for AI Environments, driving smarter performance and cost efficiency for modern AI workloads.
Tech stack
Candid answers by the company
Virtana builds the industry’s deepest hybrid infrastructure observability platform, giving enterprises unmatched visibility into their complex IT environments -whether on‑premises, in the cloud, or across both.
Photos
Connect with the team
Similar jobs
Company Description
Nirmitee.io is a pioneering tech company based in Pune, revolutionizing the Healthtech and Fintech industries with smarter and faster solutions. Specializing in product engineering and software development, we empower businesses to scale their vision through cutting-edge technology and innovative solutions. Our focus on resilience, innovation, and digital transformation ensures impactful and lasting results for our partners.
Role Description
This is a full-time on-site role for a Business Development Executive at Nirmitee.io in Pune. The Business Development Executive will be responsible for new business development, lead generation, business communication, and account management on a day-to-day basis.
Required:
- Experience: 2-4 years
- IT sales experience for IT products and services
- Handling overseas clients is required.
- Experience in using Upwork and LinkedIn is a must.
Responsibilities:
- Market Research: Conduct market research to identify potential clients and industries for business development opportunities.
- Lead Generation: Generate leads through various channels such as cold calling, email campaigns, Upwork, Linkedin, and networking events.
- Client Engagement: Build and maintain relationships with prospective clients through effective communication and follow-up to understand their needs and requirements.
- Proposal Preparation: Assist in preparing proposals, presentations, and pitches for potential clients, highlighting the company's products or services.
- Sales Support: Provide support to the sales team in identifying opportunities, preparing sales collateral, and coordinating meetings with clients.
- Pipeline Management: Manage and maintain a pipeline of leads and opportunities, tracking progress and updating CRM systems accordingly.
- Continuous Learning: Stay updated on industry trends, market developments, and competitor activities to identify new business opportunities and improve sales strategies.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to work independently and as part of a team.
- Proactive attitude with a drive to achieve targets and goals.

Job Summary
We are looking for a motivated and results-driven Inside Sales Executive to support our IT sales initiatives. The role involves engaging with prospective clients, understanding their requirements, and driving sales for IT products and services through inside sales channels.
Key Responsibilities
- Generate and qualify leads through calls, emails, and digital platforms
- Pitch IT products and services to prospective customers
- Understand client requirements and propose appropriate solutions
- Maintain regular follow-ups with prospects to convert leads into sales
- Coordinate with technical and delivery teams for solution alignment
- Maintain accurate records of interactions, leads, and sales activities in CRM
- Achieve assigned sales targets and contribute to revenue growth
- Build and maintain strong client relationships
- Required Skills & Qualifications
- Excellent verbal and written communication skills
- Strong interpersonal and negotiation abilities
- Basic understanding or exposure to IT products and/or IT services sales
- Ability to articulate value propositions clearly and confidently
- Willingness to learn, adapt, and work in a fast-paced sales environment
- Proficiency in MS Office; CRM exposure is an added advantage
Experience
- 0 to 2 years of experience in Inside Sales
- Prior experience in IT product or IT services sales is preferred
About E2M:
E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing .Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together .If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.
Role Overview
We are looking for an Associate Client Account Manager who will support client relationship management and ensure smooth delivery of services across assigned accounts.
In this role, you will work closely with senior account managers, internal delivery teams, and agency partners to maintain strong client communication, coordinate execution, and contribute to client satisfaction and retention.
As E2M continues integrating AI-driven solutions into client services, the ideal candidate should also possess a foundational understanding of AI concepts and their application within digital agency workflows.
Key Responsibilities
- Act as a day-to-day point of contact for assigned client accounts under the guidance of senior team members.
- Support client communication to ensure clarity, responsiveness, and a positive overall experience.
- Coordinate with cross functional teams to ensure timely delivery.
- Assist in managing client expectations, timelines, and deliverables.
- Capture client feedback and communicate insights internally.
- Help monitor account health, delivery progress, and service quality.
- Support account retention and identify opportunities for incremental growth.
- Proactively flag risks, delivery challenges, or client concerns.
- Maintain strong professional relationships with clients and internal stakeholders.
- Collaborate cross-functionally to ensure a seamless client journey.
- Participate in discussions around AI-enabled services by understanding basic AI capabilities and communicating value when relevant.
Requirements
- 2–3 years of experience in a digital marketing, creative, or web design/development agency environment.
- Exposure to handling or coordinating digital/web-based projects.
- Good understanding of digital marketing and web technologies (coding not required).
- Basic understanding of Artificial Intelligence (AI) concepts and their role in digital marketing, automation, or client delivery workflows.
- Strong organizational and multitasking abilities.
- Clear, professional, and structured communication skills.
- Ability to build relationships with clients and internal teams.
- Familiarity with project management or collaboration tools (ClickUp, Basecamp, or similar) is a plus.
- Ability to work both independently and collaboratively.
- Exposure to working with Sales, Pre-sales, or Account Management teams is preferred.
- Strong attention to detail and presentation skills.
- Experience working with North American clients or across time zones is an advantage.
What You’ll Gain
- Opportunity to work with global digital agencies.
- Structured learning and mentorship from experienced account managers.
- Exposure to AI-enabled digital service delivery.
- A high-performance environment focused on client success and quality.
- Clear career progression toward Client Account Manager and Senior Client Account Manager roles.
We're hiring a skilled AI Developer to join our growing team at Geo Wave Pvt Ltd, based in Malé, Maldives. You’ll lead the development of smart automation tools, reporting dashboards, and AI systems to optimize our internal operations across fuel, logistics, and finance.
Responsibilities:
- Build and deploy AI-powered business tools
- Implement OCR/NLP solutions for document automation
- Create custom dashboards and backend APIs
- Automate workflows for reporting, inventory, and sales tracking
Must-Have Skills:
Python, Flask/FastAPI, TensorFlow/PyTorch, OCR/NLP, API development
Good-to-Have:
React.js, PostgreSQL, AWS/GCP, Docker
Must have skills : Experience with Core Java, Microservices, Oracle Database and SpringBoot.
Roles & Responsibility :
- Build new decentralized microservices based on decoupled Kafka architecture
- Thorough understanding of fundamentals including OOP, Design Patterns and Data Structures
- Good knowledge of design principles
- Produce clean, efficient code based on specifications
- Recommend and implement improvements
- Has proven ability to work independently or with minimal supervision
- Drive design discussions while also working with architects if a need arises
Required Skills :
- Experience building software applications professionally using Java.
- Strong understanding of troubleshooting methodologies and root cause analysis
Soft skills required :
- Excellent interpersonal and written communication skills.
- Able to pre-empt, identify and resolve problems that are non-routine or lacking in definition
- Ability to define, implement and work to a schedule
- Good time management skills.
- Attention to detail. Able to work with little or no supervision
- Ability to work with team members across the globe
- Experience with Core Java, Angular and SpringBoot is a plus.
Educational Qualifications : B.E./ ME (CS/EE) / MCA or equivalent higher-level degree
Our client is India's leading digital care ecosystem for chronic condition management. They are a one stop shop catering to all needs from tracking fitness levels to managing diet, to consultation with doctors and health coaches. They combine real-time monitoring through their IoT-connected devices and app ecosystem to provide AI-driven personalized insights and proactive intervention by doctors and health coaches to patients with chronic conditions.
This revolutionary startup was named in Forbes Asia’s inaugural ‘100 to watch and is backed by renowned investors. They are backed by some of the best VCs and investors in India, and with their most recent fund-raise of $5.7 million, they are on track to expand beyond India into ASEAN countries as the first stage of their global expansion.
As a Talent Acquisition Manager, you will be responsible for delivering quality hirings on the given deadlines.
What you will do:
- Engaging with hiring manager and stakeholders to understand current and upcoming business requirements
- Validating manpower requisition in consultation with line manager and HR Head
- Working with the hiring team closely and helping them deliver upon the priority and critical positions
- Analysing various recruitment metrics and coming up with insights to improve processes and efficiencies
- Proactively creating a talent pipeline for critical/ niche roles
- Managing vendor coordination, rate negotiation, renewal, support, technical issues of Naukri, IIM jobs and other portals etc.
- Managing Tier 1,2 and 3 colleges as per the company requirement
- Ensuring the staffing need of the company are being met, with a long-term talent strategy in mind
- Devising and implementing sourcing strategies to build pipeline of potential applicants, such as employer branding initiatives
- Creating and implementing talent acquisition strategies for leadership, mid management and other technical/ non-technical hirings
- Creating and implementing end to end candidate hiring process to ensure positive experience
- Proactively seeking market intelligence to gain competitive advantage in attraction, assessment and sourcing methodologies
What you need to have:
- MBA degree in HR is a must
- Proficiency in MS Excel
- Excellent interpersonal and communication skills
- Ability to multitask and prioritize daily workload
- Excellent decision making and analytical skills
- Ability to work in fast paced business environment
- Team handling skills
- Ability to handle sensitive and confidential information
- Creative thinker and proactive problem solver
- Strong understanding of full-cycle recruitment processes and employer branding techniques
- Strong sales and negotiation skills
- Strong work ethics
- Experience from an ecommerce or health tech company would be strongly preferred
Role Description:
As a Lead Backend Engineer , you will be responsible for designing and deploying scalable, highly available, and fault-tolerant systems for Radiusagent. Experience as a Tech Lead, managing tasks with back-end engineers while coding themselves will be a bonus point for the ideal candidate.
Responsibilities will include-
- You will contribute to all aspects of an agile software development lifecycle including design, architecture, development, documentation, testing, and operations.
- You will build cutting-edge scalable systems by writing simple and efficient code.
- You will push your design and architecture limits for new product development.
- You will ensure compliance with the build/release and configuration management process.
Skills needed:
- be able to design and build modules from ground up
- proficient in any one programming language out of php/golang/node/python/javascript/java/ruby and ability to pick up others
- experience with mysql/postgres/mongodb/couchdb
- experience with redis/memcached
- experience with rabbitmq / kafka
- experience in having written cron jobs, troubleshooting downtime
- ability to work with ambiguous requirements
- good understanding of OS concepts
Nice to haves:
- experience with managing VMs' on aws/gcp/digitalocean
- experience with docker/kubernetes
- experience elasticsearch or lucene
Overall Purpose of the Role:
We are looking for a self-motivated Unreal Engine developer who understands the value of working on unique applications and is extremely passionate about innovating and inventing/discovering new things. The candidate will be responsible for developing and maintaining our platform lineup. The key responsibilities of the job are:
- Perform full life-cycle software development
- (Requirements: analysis, Tech design, implementation, integration, testing, debugging, and support).
- Work directly with researchers and project stakeholders to ensure proper software design and delivery.
- Design and develop modular platforms.
- Stay updated on current trends in AR/VR/MR/XR.
- Writing reusable, testable, and efficient code in rapid timing.
- Writing unit tests for important logic and services.
- Implementation of security and data protection.
Credentials we are looking for:
- (Senior UE Developer) 5 years+ of experience with game development and at least 3 years of experience with Unreal Engine
- An entrepreneurial spirit that drives innovation within a target industry.
Skills essential to the role:
- High proficiency with Unreal Engine 4 Blueprints
- High-Level C++ skills within Unreal Engine 4 and outside.
- Extremely good problem-solving skills
- Networking, replication, and multiplayer integrations with VOIP services and video.
- Knowledge of the Google and Apple app store functionality and build processes.
- Core knowledge of how Unreal Engine 4 works internally
- Ability to modify API’s to get the desired result within Unreal Engine 4
- Ability to create and modify plugins within the Unreal Engine framework
- Understanding of fundamental design principles behind a scalable and modular application.
- Skills that will add value:
- AWS and Gamelift
- PHP, databases and Web Integrations
- Understanding of live streaming formats such RTMP.
- Basic design skills and minimalist sensibilities. No major design skills required, but an understanding of what makes something look good.
- Basic cross-platform CG asset implementation skill
- Collaborative working using version control tools such as Git and project management applications.
- Low-level project planning and estimation skills.
- Strong leadership skills.
- A wicked sense of humor (you’ll need it).
Tatsam is a stealth mode, venture-backed mental healthcare company based in India. We're redesigning mental health and wellness experiences for the modern day working professional, have raised angel round from top-tier investors, and signed some of the largest Indian enterprises and startups for the upcoming private beta launch… and we’re just getting started.
The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.
The Role - Account manager
As the account manager, you’ll be responsible for building relationships with and upselling to some of the best known Indian and eventually global brands.
*Your core areas of ownership would be - *
- Nurturing the qualified leads: Once the opportunities are qualified, you will help the Chief sales officer to guide the leads through our sales process, which will involve a mix of in person, video call and telephone activities.
- Collaboration with client SPOCs: Create close working relationships with clients on the ground and engage with the SPOC on a frequent basis
- Project manage the delivery
- Keep the NPS high
- Proactively identify bottlenecks in end-user experience and think of ways to resolve them
You have:
- Proven ability to engage with service side client professionals (department heads as well as CXOs)
- Experience of managing large scale account activities with large enterprises with multiple stakeholders as well as promoter-driven organisations
- Masterful communication skills, both verbal and written
- Ability to forge and build relationships at a senior level - crossing multiple sectors and geographies.
- Public speaking experience: Commanding an audience of 1 or 50, both in person and over video conference
*Brownie points for being: *
- A growth-oriented, curious person interested to understand the science of mental health and wellbeing, our value proposition and the competitor landscape.
- A genuine and empathetic person. Brownie points if you have battled with any kind mental or large wellbeing issues - diagnosed or undiagnosed in the past
The Opportunity
You will enter a close group of exceptionally talented people who in the last 2-months have secured incredible investors, partners, clients and advocates. We will continue this momentum till our vision of being able to provide good mental health and wellbeing avenues for the modern day professionals is achieved. If we like each other and agree to partner in this journey, this has the potential of resulting in a compounded career and mental growth for you.













