Cutshort logo
For Employers
Virtana logo
Senior Support Engineer
Senior Support Engineer
Virtana's logo

Senior Support Engineer

Krutika Devadiga's profile picture
Posted by Krutika Devadiga
5 - 12 yrs
Best in industry
Pune
Skills
Ticket Tracking System
Shell Scripting
skill iconKubernetes
Tech Support
skill iconAmazon Web Services (AWS)
Storage & Networking
MySQL
skill iconPython
Linux system administrator
windows administrator
Monitoring

Position Overview:

As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position


Work Location: Pune


Job Type: Hybrid


Key Responsibilities:

- Monitor for, triage, and resolve live issues in mission critical enterprise environments.

-Active Customer engagements: Work daily with customers in a proactive manner providing full lifecycle support and implementing solutions to maximize value to the customer.

-Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by implementing solutions the current issues and in time propose new solutions.

-Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues.

-Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders, Ensuring product meets the customers’ requirements and align with the overall product vision.

-Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency.

-Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.

-Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals.

-Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding.


Qualifications:

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

- Strong domain knowledge in Networking and/or Storage Networking technologies and practices.

- 5+ years of practical experience in networking domain (an additional storage networking experience is a plus), with a focus on supporting enterprise customers.

-Strong Linux system administration skills with focus on Full-Stack troubleshooting, LAMP style hosted applications, shell scripting and performance tuning.

-Experience with Windows administration including but not limited to AD, Group Policy administration, performance monitoring, and performance tuning

- Broad experience with monitoring fundamentals and familiarity with data collection methods for key infrastructure technologies from AJAX to Xenserver

- Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments.

- Strong communication and interpersonal skills with the ability to interact effectively with customers and internal teams across geographies and time zones.

-Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution

- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.

-Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction.


Why Join Us:

- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.

- Collaborative and innovative work environment.

- Competitive salary and benefits package.

- Professional growth and development opportunities.

- Chance to work on cutting-edge technology and products that make a real impact.


If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Virtana

Founded :
2008
Type :
Product
Size :
100-500
Stage :
Profitable

About

Virtana is the leader in observability for hybrid infrastructure. The AI-powered Virtana Platform delivers a unified view across applications, services, and underlying infrastructure, correlating user impact, service dependencies, performance bottlenecks, and cost drivers in real time. Trusted by Global 2000 enterprises, Virtana helps IT, operations, and platform teams improve efficiency, reduce risk, and make faster, AI-driven decisions across complex, dynamic environments. Learn more at virtana.com.

 

Virtana is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.


Recent Milestones



  • Acquired Zenoss to build a unified observability platform combining deep infrastructure analytics, AI-driven intelligence, and end-to-end service visibility.
  • Launched AI Factory Observability (AIFO) to address the performance, cost, risk, and visibility challenges of AI infrastructure across GPU-driven and hybrid environments.
  • Recognized as Best Hybrid Cloud Solution (2025) by The Cloud Awards.
  • First to extend Agentic AI across the Enterprise Stack, enabling autonomous, full-stack intelligence.
  • Patented Full-Stack Cloud Optimization for AI Environments, driving smarter performance and cost efficiency for modern AI workloads.
Read more

Tech stack

skill iconJava
skill iconPython
skill iconAmazon Web Services (AWS)
Google Cloud Platform (GCP)
skill iconKubernetes
skill iconDocker

Candid answers by the company

What does the company do?
What is the location preference of jobs?
Why join Virtana?

Virtana builds the industry’s deepest hybrid infrastructure observability platform, giving enterprises unmatched visibility into their complex IT environments -whether on‑premises, in the cloud, or across both.

Photos

Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures

Connect with the team

Profile picture
Krutika Devadiga
Profile picture
Bimla Dhirayan

Company social profiles

bloglinkedintwitter

Similar jobs

Zolvit (formerly Vakilsearch)
at Zolvit (formerly Vakilsearch)
1 video
2 recruiters
Lakshmi J
Posted by Lakshmi J
Bengaluru (Bangalore)
0 - 3 yrs
₹7L - ₹20L / yr
Financial statements
GST
TDS
Bookkeeping
Bank reconciliation
+7 more

We are looking for a detail-oriented and proactive Accounts Executive to manage day-to-day financial operations and support statutory compliance requirements of the organization.


Key Responsibilities:


Perform day-to-day accounting in Zoho Books, including posting journal entries, reconciliation, and accurate maintenance of books of accounts.


Prepare and monitor GST workings, including input tax credit tracking, outward liability computation, and assisting in monthly/quarterly GST filings.


Handle TDS workings, including deduction, reconciliation, and support in filing TDS returns.


Execute monthly book closure activities, ensuring completeness, accuracy, and timely reporting of financial information.


Coordinate with the internal/external audit team for smooth completion of the accounting year closure and provide required schedules and documents.


Manage accounts payable and receivable, including tracking of vendor payments, customer collections, ageing reports, and follow-ups.


Skill Set & Personality Traits required:


Conceptual understanding of accounting, IT, GST, and accounting standards.

Visible Leadership skills – can motivate others to achieve.

Strong professionally – credible with integrity.

Good communication skills.

Strong interpersonal skills.

Organizational skills and ability to manage deadlines.

Read more
Bengaluru (Bangalore)
1 - 3 yrs
₹4L - ₹6L / yr
Sales
Customer Relationship Management (CRM)
Negotiation
Corporate Communications
B2B Sales
+2 more

At Exito, we focus on creating bespoke solutions that focus on thought leadership, collaboration, re-education and building new business opportunities. Our conferences and summits reach global markets across the EMEA & APAC regions where we engage with various CXO's and Business Leaders across industries in tech and non-tech spaces.

 

As a Business Development Executive, your main responsibility would be to establish a network with various solution or product providers who are relevant to our conferences and onboard them accordingly.

 

Responsibilities:

  • Responsible for generating revenue through the sale of sponsorship packages for conferences by targeting various companies, organizations and associations.
  • Strategic research to understand the relevant market and business challenges aligned with the subject area of each event and develop a list of potential sponsors for each conference.
  • Utilize telephone solicitation, electronic and written correspondence and face-to-face meetings as tools to meet and exceed the budgeted sponsorship target for each conference.
  • Engaging with clients on the phone and developing lasting relationships.
  • Working with the marketing department to convert inbound sales enquiries into leads.
  • Oversight of the full sales cycle of each event, managing baseline business metrics and growth targets.
  • Attend daily/weekly sales update meetings and conference planning meetings as required.
  • Achieving monthly and overall revenue targets.

 

Requirements:

  • Minimum 1 to 3 years of experience in B2B Business Development.
  • Excellent verbal and written communication.
  • Experience in market research and lead generation.
  • Experience in a revenue generation role is a bonus.

 

Job Type:

Full time & On-site

5 day work week

 

Perks:

  • Travel opportunities to different cities & countries
  • Attractive commissions
  • Hands-on training
  • International exposure
  • Diverse growth opportunities
  • Insurance Coverage

 

Location: Koramangala, Bangalore

 

Read more
Talent Pro
Remote only
4 - 8 yrs
₹40L - ₹70L / yr
skill iconAndroid Development
skill iconKotlin
Kotlin Multiplatform
skill iconFlutter

Role & Responsibilities

  • Develop high-quality, scalable mobile applications for Android platform using Kotlin.
  • Collaborate closely with cross-functional teams to define, design, and implement new features.
  • Write clean, efficient, and maintainable code, following coding standards and best practices.
  • Optimise mobile app performance to ensure a smooth and responsive user experience.
  • Conduct code reviews and provide constructive feedback to team members.
  • Stay updated with the latest mobile development trends, tools, and technologies.
  • Troubleshoot and debug issues to maintain application stability.
  • Participate in the full software development lifecycle, from concept to deployment and support.


Read more
Tirupati Office Systems Pvt Ltd
Gurugram
3 - 5 yrs
₹3.6L - ₹6L / yr
Sales
Laptop
Goal oriented
Hard working
Positive attitude
+1 more

Type Of Job: Full Time

Add custom working days info: Monday to Saturday

Work timings : 9:00 Am to 6:00 PM

Minimum Education : Graduate

Experience required : 5 Years to 8 Years

Gender: Both( Male & Female)

Minimum Salary : 40 k (4.80 LPA)

Maximum Salary : 50 k (6.00 LPA)

+ Attractive Commissions

Opening Job: 2 Nos

Please select assets/documents required from candidates to apply : Smart Phone, Two Wheeler / 4 Wheeler  with License

Please select preferred skills for this job role : Lead Genration, Basic Computer Knowledge, MS Excel

English required : Good English

 

Job Description:-

•             Interacting with potential customers for sales of Carpet, Office Furniture..

•             Meeting Architects, Contractors , Clients , Hotel and Banquet Managers to understand their requirement and Close Orders

•             Sending Quotation made from office as per client’s requirement.

•             Coordinating for timely delivery with our internal team and collecting Payments.

.

Qualification: Minimum Graduate with Good Selling skills.

Own Conveyance must

Experience& Knowledge:

•             1 to 8 years of relevant experience in Corporate Sales, Direct Sales, Institutional Sales, Business Development, Client Relationship Management.

•             Show Samples and Discuss our USP, Show Catalogues, knowledge about measurements and dimensions.

•             Knowledge of Flooring, Office Furniture will be an added advantage.

•             Basic Computer knowledge - Excel, word, power-point, emails.

Key Skills:

•             Smart, Negotiator, Target oriented, Desire to learn & grow

•             Person who is passionately looking for a career in sales

•             Sincere, Hard-working, Persistent, Confident

•             Energetic, Friendly, Positive attitude & Team player

•             Excellent communication &Inter-personal skills and ability to build professional relationships

This role is purely B2B sales which will require you to be on regular client visits (travel within city) based on your lead generation & meeting schedule.

The role comes with immense scope to learn and build your career based on practical knowledge.

Company Details – Tirupati Office Systems Pvt. Ltd (TOSPL) is a leading company providing Carpets and Office Furniture to leading Corporates and Institutions across NCR. It has turnover of INR 140 Million. We represent national and International Brands of Carpet and Furniture and have excellent client base. Products include Carpets, Office Chairs, Workstations, , Storages, Café Furniture. Its existing team is highly energetic & professional.

We are looking for dedicated and intelligent candidates who are willing to perform and take responsibility. We offer a stimulating and rewarding work environment with focus on performance and ability.

 

Read more
Code Runner Software Private Limited
CoderunnerSoftware PrivateLimited
Posted by CoderunnerSoftware PrivateLimited
Panaji, Goa
2 - 4 yrs
₹6L - ₹9L / yr
skill iconMongoDB
skill iconNodeJS (Node.js)

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.


Responsibilities:


  • Integration of user-facing elements developed by front-end developers with server-side logic
  • Writing reusable, testable, and efficient code
  • Design and implementation of low-latency, high-availability, and performant applications
  • Implementation of security and data protection
  • Integration of data storage solutions
  • Performance tuning, improvement, and optimization of the application
  • Ensuring high performance of applications and providing support


Skills and Qualifications:


  • Strong proficiency with JavaScript and Node.js
  • Knowledge of Node.js and frameworks available for it such as Express
  • Understanding the nature of asynchronous programming and its quirks and workarounds
  • Good understanding of server-side templating languages such as Jade, EJS
  • Basic understanding of front-end technologies, such as HTML5, and CSS3
  • Understanding accessibility and security compliance
  • User authentication and authorization between multiple systems, servers, and environments
  • Integration of multiple data sources and databases into one system
  • Understanding fundamental design principles behind a scalable application
  • Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
  • Creating database schemas that represent and support business processes
  • Implementing automated testing platforms and unit tests
  • Proficient understanding of code versioning tools, such as Git
  • Familiarity with continuous integration
  • Familiarity with AWS
  • Experience with Mongo DB/Dynamo DB


Education and Experience:


  • Bachelor’s degree in Computer Science, Engineering, or a related field
  • 2+ years of experience as a Node.js Developer or similar role


Read more
This opening is with a IT Software based company
This opening is with a IT Software based company
Agency job
via LK Consultants by Namita Agate
Mumbai, Navi Mumbai, thane
2 - 6 yrs
₹1L - ₹3.5L / yr
Lead Generation
Requirement Analysis
New business development
Sales
Product demonstration
+1 more

● Raising Weekly Lead Generation.

● Understanding the client requirements and their need.

● Demonstrating and explaining the cloud infrastructure and it’s advantages.

● Strong follow up with clients.

● Interaction with IT Heads/CEO/CIO,etc. regarding Cloud Emails.

● Maintaining the follow ups with the clients.

● Aiming to achieve Monthly, quarterly targets,

● Actively seeking out for new sales opportunities through cold calling and networking.

● Organizing sales visits or online demo with the clients.

● Converting Leads into Opportunities.

● Forecasting the Opportunities.

● Must be eager to learn new cloud solutions and constantly improve skills to deliver an edge of technology to

customers

● The person should be aware of windows management policies. Understanding on IT infra basic

functionalities will be an added advantage

Read more
Cloudera
at Cloudera
2 recruiters
Sushmitha Rengarajan
Posted by Sushmitha Rengarajan
Bengaluru (Bangalore)
3 - 20 yrs
₹1L - ₹44L / yr
ETL
Informatica
Data Warehouse (DWH)
Relational Database (RDBMS)
Data Structures
+7 more

 

Cloudera Data Warehouse Hive team looking for a passionate senior developer to join our growing engineering team. This group is targeting the biggest enterprises wanting to utilize Cloudera’s services in a private and public cloud environment. Our product is built on open source technologies like Hive, Impala, Hadoop, Kudu, Spark and so many more providing unlimited learning opportunities.A Day in the LifeOver the past 10+ years, Cloudera has experienced tremendous growth making us the leading contributor to Big Data platforms and ecosystems and a leading provider for enterprise solutions based on Apache Hadoop. You will work with some of the best engineers in the industry who are tackling challenges that will continue to shape the Big Data revolution.  We foster an engaging, supportive, and productive work environment where you can do your best work. The team culture values engineering excellence, technical depth, grassroots innovation, teamwork, and collaboration.
You will manage product development for our CDP components, develop engineering tools and scalable services to enable efficient development, testing, and release operations.  You will be immersed in many exciting, cutting-edge technologies and projects, including collaboration with developers, testers, product, field engineers, and our external partners, both software and hardware vendors.Opportunity:Cloudera is a leader in the fast-growing big data platforms market. This is a rare chance to make a name for yourself in the industry and in the Open Source world. The candidate will responsible for Apache Hive and CDW projects. We are looking for a candidate who would like to work on these projects upstream and downstream. If you are curious about the project and code quality you can check the project and the code at the following link. You can start the development before you join. This is one of the beauties of the OSS world.Apache Hive

 

Responsibilities:

•Build robust and scalable data infrastructure software

•Design and create services and system architecture for your projects

•Improve code quality through writing unit tests, automation, and code reviews

•The candidate would write Java code and/or build several services in the Cloudera Data Warehouse.

•Worked with a team of engineers who reviewed each other's code/designs and held each other to an extremely high bar for the quality of code/designs

•The candidate has to understand the basics of Kubernetes.

•Build out the production and test infrastructure.

•Develop automation frameworks to reproduce issues and prevent regressions.

•Work closely with other developers providing services to our system.

•Help to analyze and to understand how customers use the product and improve it where necessary. 

Qualifications:

•Deep familiarity with Java programming language.

•Hands-on experience with distributed systems.

•Knowledge of database concepts, RDBMS internals.

•Knowledge of the Hadoop stack, containers, or Kubernetes is a strong plus. 

•Has experience working in a distributed team.

•Has 3+ years of experience in software development.

 

Read more
B2B Technology Solutions Aggregator
B2B Technology Solutions Aggregator
Agency job
via Unnati by shishira srinivasan
Delhi, Gurugram, Noida
4 - 7 yrs
₹8L - ₹15L / yr
PPC
skill iconGoogle Analytics
Our client is a Delhi-based startup founded in 2018 by graduates from VIT. It is a digital marketplace which focusses on assisting their clients in expanding their online presence by finding the right vendors for various IT services including Website development, App development, Online marketing etc.

Our technology-based client is backed-up by venture capitalist and angel investor. It has onboarded over 1000 sellers so far and has facilitated transactions over 6 crores. Their top clients include CBRE, FedEx, Swiggy etc.

They are currently developing India’s first dedicated B2B Service Procurement Platform.
 
As a Paid Campaigns(PPC & Display) Manager, you will be responsible for running paid marketing campaigns on various digital media such as Google Ads, Facebook Ads, Instagram, Linkedin and Youtube Ads. This role includes high ownership and accountability of the tasks and would be a cross-functional role where you might work in sales and operations as well.

What you need to do:

  • End to end campaign management on various platforms primarily Google (From forecasting to executing, monitoring, evaluating and optimizing campaign performance to generating maximum leads)
  • Conducting keyword research and optimizing the campaigns
  • Researching and analyzing competitor advertising links and strategizing the best plan ahead for the business
  • Optimizing the ad copy, landing pages for the best lead quality
  • Optimizing the campaigns regularly for improving the performance
  • Identifying trends and insights, and optimizing spend and performance based on the insights
  • Measuring and reporting performance of all marketing campaigns, and assessing against goals
  • Brainstorming new and creative growth strategies
  • Building on an existing level of search engine marketing expertise and developing a reputation for innovation and efficiency
  • Staying up-to-date with industry trends and developments in search engine marketing, digital marketing as well as consumer behaviour and recommending improvements
  • Implementing A/B testing to continuously improve ROI
 

 

Desired Candidate Profile

What you need to have:

  • Proven 4+ years SEM experience in managing PPC campaigns across Google
  • Well-versed in performance marketing, conversion and online customer acquisition
  • Understanding of keyword matching, keyword research and optimization
  • Experienced in understanding google analytics and pixel integration
  • Creative copywriting for ads
  • Prior experience in working with affiliate ad networks (bonus)
  • Understanding of campaign data and growth metrics
  • Working knowledge of analytics tools (Google Analytics, Google Datastudio, GTM, etc.)
  • Excellent communication skills
  • Strong analytical and problem-solving abilities
  • Willingness to work in a dynamic startup environment
  • Ability to think creatively and work independently in a fast working environment    

 

 

Read more
CMM Level 5 MNC - Permanent job Opportunity
CMM Level 5 MNC - Permanent job Opportunity
Agency job
via Volibits by Hima Bindu
Hyderabad, Mumbai, Navi Mumbai, Pune, Bengaluru (Bangalore), Chennai
3 - 6 yrs
₹2L - ₹12L / yr
Thingworx
skill iconJava
Thingwork

Thingworx Developer/Sr Developer

Required experience range between 3-6 years.

· Thingworx Navigate experience desired

· Languages - Java, JavaScript & CSS

· Experience in Core Java, Java collections & Oops Concept

· Databases – MySQL, MS-SQL

· Having good working knowledge with XML, JSON.

· Design and Application development using Thingworx version - (8.2,8.5,9.X)

· ThingWorx service creation using JavaScript

· Develop ThingWorx extension using Java

· ThingWorx service creation using Java Extension

· ThingWorx mashups design and development

· Data storage in ThingWorx - Stream/Value Stream/Data Tables

· Integration with source/target system using REST API, data Files.

· Familiar with Agile Methodologies (SCRUM)

· Thingworx Integration with 3rd apps preferred and will be added advantage

Read more
Affairal
at Affairal
1 video
1 recruiter
Govind Balakrishna
Posted by Govind Balakrishna
Bengaluru (Bangalore)
5 - 100 yrs
₹36L - ₹75L / yr
Operations
Vendor Management
Supply Chain Management (SCM)
Category Management
Business Planning
+2 more
Lets discuss - [email protected] / +919972668335
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos