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Presales Trainee/Executive
Presales Trainee/Executive
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Presales Trainee/Executive

Shweta Jha's profile picture
Posted by Shweta Jha
0 - 1 yrs
₹3L - ₹5L / yr
Gurugram
Skills
Btech
skill iconPython

PRE SALES


ABOUT US

 

Datacultr is a global Digital Operating System for Risk Management and Credit Recovery, we drive Collection Efficiencies, Reduces Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow their business in the under-penetrated New to Credit and Thin File Segments. Datacultr’s platforms, make the underserved and unbanked segment viable, for providers of Consumer Durable Loans, Buy Now Pay Later, Micro-Loans, Nano-Loans and other Unsecured Loans.

 

We are helping millions of new to credit consumers, across emerging markets, access formal credit and begin their journey towards financial health. We have clients across India, South Asia, South East Asia, Africa and LATAM.

 

Datacultr is headquartered in Dubai, with offices in Abu Dhabi, Singapore, Ho Chi Minh City, Nairobi, and Mexico City; with our Development Center based out of Gurugram, India.

 

 

ORGANIZATION’S GROWTH PLAN

 

Datacultr’s vision is to enable convenient financing opportunities for consumers, entrepreneurs and small merchants, helping them combat the Socio-economic problems this segment faces due to restricted access to financing.

 

We are on a mission to enable 30 million unbanked & under-served people, access financial services by 2025.

 

JOB DESCRIPTION

 

POSITION                                   –         Trainee / Executive

FUNCTION                                 –         Growth

ROLE                                           –         Individual Contributor

WORK LOCATION                    –         Gurugram

WORK MODEL                          –         Work from Office only

QUALIFICATION                       –         B.Tech/ B.C.A/ M.Tech/ MBA

SALARY PACKAGE                 –         Negotiable based on skillset & experience

NOTICE PERIOD                       –         Can join at the earliest

 

 

EXPECTATION

 

As a Pre Sales team member, you will be aligned to address technical needs of our clients/ customers and contribute to the overall growth of the organization. You must maintain deep knowledge of Datacultr’s platform's features, capabilities, and integration points, and be able to articulate these to customers and internal team/s as & when required.

 

 

KEY RESPONSIBILITIES

 

  1. Customer Relationship Management: Be the primary technology point of contact for our customers. They are responsible for understanding customer business challenges and technology needs, establishing and maintaining strong relationships, and ensuring customer satisfaction.

 

  1. Account Growth: Identifying opportunities for account growth and discuss the same with your seniors to pitch for upselling or cross-selling. Works closely with internal Customer Success teams to identify these opportunities and demonstrate the value of additional services or products.

 

  1. Issue Resolution and Escalation Management: When technical issues arise, coordinate with the support and engineering teams to resolve these issues promptly. Quickly manage issues and ensure timely communication back to the customer.

 

  1. Training and Education: Creation and delivery of training materials and sessions for customers, ensuring that they can effectively use the platform.

 

  1. Technical Planning and Consultation: Collaborates with internal Customer Success Managers to develop strategic plans that leverage the Datacultr platform to address business needs and opportunities. They deliver consultative guidance on best practices and standard methodologies.

 

  1. Reporting and Analytics: Provide regular reports to internal stakeholders on account status, usage metrics, service levels, and other key performance indicators.

 

 

 KEY REQUIREMENT -

 

  • 0 - 1 years of experience required in the SaaS industry, preferably with a Banking Software Vendor, focused on global financial services.
  • Functional experience in a technical pre sales role.
  • Knowledge of enterprise products life cycle.
  • Strong analytical and problem-solving skills
  • Good oral and written communication skills, people skills, and presentation skills

 

PERKS & BENEFITS

 

v Professional Development through Learning & Up-skilling.

v Performance variable pay

v Flexible working hours

v Medical benefits

v Exciting work culture

 

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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Datacultr Fintech

Founded :
2020
Type :
Product
Size :
20-100
Stage :
Profitable
About
Datacultr is the Global Digital Operating System for Risk Management and Digital Debt Collection, it drives collection efficiencies and reduces delinquencies and NPLs. Datacultr is a digital-only provider of consumer engagement, recovery and collection solutions, helping consumer lending, retail, telecom and Fintech organisations expand and grow in the under-penetrated new to credit and thin file segments . Datacultr's platform makes Smartphone Financing, Smart TV Financing, PayGO, Buy Now Pay Later, Micro-Loans, Nano-Loans and other unsecured loans offered by its clients , to underserved and Unbanked, viable. We are helping millions of new to credit consumers across emerging markets access formal credit and begin their journey towards financial health. Datacultr has clients across India, South Asia, South East Asia, Africa and LATAM Datacultr is the winner of- Red Herring Top100 Global Award, 2022 Flipkart LEAP, India, 2022 HongLeong Bank-Launchpad in South East Asia, 2022 Inclusive Fintech 2021 Red Herring Top100 Asia Award, 2019 NASSCOM Emerge50 Award, 2018
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