PythonRole Overview
This is a 20% technical, 80% non-technical role designed for individuals who can blend technical know-how with strong operational and communication skills. You’ll be the bridge between our product and the client’s operations team.
Key Responsibilities
- Collaborate with clients to co-design SOPs for resolving support queries across channels (chat, ticket, voice)
- Scope and plan each integration: gather technical and operational requirements and convert them into an executable timeline with measurable success metrics (e.g., coverage %, accuracy, CSAT)
- Lead integration rollouts and post-launch success loops: monitor performance, debug issues, fine-tune prompts and workflows
- Conduct quarterly “AI health-checks” and continuously improve system effectiveness
- Troubleshoot production issues, replicate bugs, ship patches, and write clear root-cause analyses (RCAs)
- Act as the customer’s voice internally, channel key insights to product and engineering teams
Must-Have Qualifications
- Engineering degree is a must; Computer Science preferred
- Past experience in coding and a sound understanding of APIs is preferred
- Ability to communicate clearly with both technical and non-technical stakeholders
- Experience working in SaaS, customer success, implementation, or operations roles
- Analytical mindset with the ability to make data-driven decisions
Shubham Vishwakarma
Full Stack Developer - Averlon
About Robylon AI
About
Robylon AI – Agentic Automation for Scalable Customer Support and Business Workflows
Robylon AI is a next-generation agentic AI platform that empowers businesses to automate over 90% of their customer queries and operational workflows across key communication channels; including chat, email, voice, and ticketing; while maintaining 99% accuracy from day one. Designed for scale, speed, and adaptability, Robylon combines the intelligence of large language models with the robustness of human-in-the-loop oversight to deliver enterprise-grade automation without requiring an in-house AI team.
Unlike traditional bots, Robylon operates as an agentic AI worker, meaning it can understand user intent, trigger actions across platforms, adapt to product updates, and continuously learn with minimal intervention. The system is plug-and-play, allowing deployment within minutes and integrations with existing tools and systems. Businesses can automate complex, multi-stage tasks and respond to customers in natural language, across multiple languages, and without scripting every possible input.
One of Robylon’s key differentiators is its transparent pay-per-resolution model. Instead of paying for seats or vague automation tiers, companies only pay for successful outcomes; making ROI instantly measurable and aligning cost with value. With this model, companies typically reduce support costs by 30% or more, while freeing up internal teams from repetitive, low-value tasks.
Key features include:
Agentic AI Workers that mirror human workflows
No-code automation builder for fast task recording and deployment
Multichannel support (chat, email, voice, tickets)
Scheduler and bulk action tools to manage high volumes efficiently
Actionable analytics for continuous optimization
Robylon is ideal for customer support teams, product-led growth companies, operations, HR, and marketing teams looking to scale their services without scaling headcount. As AI becomes central to enterprise growth, Robylon positions itself as a mission-critical tool for forward-thinking teams that want to enhance productivity, improve customer experience, and make intelligent automation a core business advantage.
Tech stack
Javascript
JavaPythonCandid answers by the company
Robylon is an Agentic AI platform for Customer Support and pre-sales that automates over 90% of queries across Chat, Email, Tickets and Voice. At Robylon, we deliver 99% accuracy from day one with human-in-the-loop oversight and a transparent pay-per-resolution model.
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COMPANY Project Eagle
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“Acquiring the right talent is the most important key to growth. Hiring was – and still is – the most important thing we do.”
-Marc Benioff, Founder, Chairman and co-CEO of Salesforce
We have a Work From Home (WFH) opportunity for experienced recruiters to work for us as freelance recruiters with an excellent earning opportunity – commission based.
We are in search of ambitious candidates who have prior recruitment experience preferably in the Design and IT field, but other recruitment experiences are also welcome.
Recruitment consultants have the skills of salespeople and headhunters. They possess sound judgment and communication aptitude. If you also have strong ethics and a collaborative spirit, we want to meet you.
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Founded in 2020 by Tarang Sanghi under the innovation lab Project X, Project Eagle is full-service talent acquisition, and management consultancy based in Jaipur, RJ (India) at its stealth-startup phase.
Every successful organization is formed with effective teamwork. We fetch the essential talent and put it in the right place with our lens. It is our intrinsic ability to listen to the client's specific talent requirements, and meet and exceed their expectations.
Backed with cutting-edge technology, a proprietary database, and a passionate team is a combination that you won’t find anywhere else. We are here to change the way people perceive HR. The new-age HR is cool, vibrant, and instrumental in getting people the jobs they love. We have only just begun!
Currently, we are putting together a team of the best and the brightest! We look forward to receiving your application!!
ABOUT DEPARTMENT
In People (you probably know us better as "Human Resources"), we "find them, grow them, and keep them". Put people first and success will follow. On our people-focused teams—Talent Acquisition, Human Resources, and Resource Management—we aim to create an environment where our people can learn, develop, achieve, and grow. From the first interview to a person’s last day, we are here to guide, listen, and help our people have a valuable and inspiring experience
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- Assessments- Create and submit assessments based on each candidate’s interview.
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Years of Relevant Experience- 3+ years of successful track record hiring and closing candidate in specific industries
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- Ability to meet targets and deadlines.
- Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.
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We offer competitive compensation and benefits.
Job Description
Business to Business (B2B) outbound telephone sales and email marketing
**IMMEDIATE HIRING***
***Only apply if your English speaking skills are exceptional***
Primarily responsibility is to create awareness and interest in IT solutions among decision-makers in medium to large-sized companies located in Europe. Agents will also plan and arrange web conferences and on-site appointments for third-party sales staff.
Job location: Remote / Work from home
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- Work from your own home office, regardless of location
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- Training: We recognize, encourage and support you in all areas of work!
- You will learn from us what we define as the most important processes, findings and skills in connection with customer acquisition, sales and marketing!
- Exciting tasks: Implementation of innovative strategies in telephone & e-mail communication
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- Exceptional language skills - spoken and written English (mandatory)
- Neutral English Accent without any mother tongue influence
- Excellent communication skills
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- Enjoying phone calls and computer work
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Please note: This is a full-time position and the candidate is expected to be available for work on all working days with the exception of leaves and holidays.
About Arcworth Strategy LLP (https://www.arcworth.com):
Arcworth Strategy offers a range of business services to fit a broad category of businesses based in India and abroad. From small and medium businesses to multinational companies, we help our clients grow while increasing competitiveness and reducing costs. We are based in Bengaluru and our main areas of operation are strategy, business consulting and market research.
Start your application process here - https://www.arcworth.com/telesales">https://www.arcworth.com/telesales
Java
AngularJS (1.x)Javascript
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon