

Role Overview
This is a 20% technical, 80% non-technical role designed for individuals who can blend technical know-how with strong operational and communication skills. You’ll be the bridge between our product and the client’s operations team.
Key Responsibilities
- Collaborate with clients to co-design SOPs for resolving support queries across channels (chat, ticket, voice)
- Scope and plan each integration: gather technical and operational requirements and convert them into an executable timeline with measurable success metrics (e.g., coverage %, accuracy, CSAT)
- Lead integration rollouts and post-launch success loops: monitor performance, debug issues, fine-tune prompts and workflows
- Conduct quarterly “AI health-checks” and continuously improve system effectiveness
- Troubleshoot production issues, replicate bugs, ship patches, and write clear root-cause analyses (RCAs)
- Act as the customer’s voice internally, channel key insights to product and engineering teams
Must-Have Qualifications
- Engineering degree is a must; Computer Science preferred
- Past experience in coding and a sound understanding of APIs is preferred
- Ability to communicate clearly with both technical and non-technical stakeholders
- Experience working in SaaS, customer success, implementation, or operations roles
- Analytical mindset with the ability to make data-driven decisions

About Robylon AI
About
Robylon AI – Agentic Automation for Scalable Customer Support and Business Workflows
Robylon AI is a next-generation agentic AI platform that empowers businesses to automate over 90% of their customer queries and operational workflows across key communication channels; including chat, email, voice, and ticketing; while maintaining 99% accuracy from day one. Designed for scale, speed, and adaptability, Robylon combines the intelligence of large language models with the robustness of human-in-the-loop oversight to deliver enterprise-grade automation without requiring an in-house AI team.
Unlike traditional bots, Robylon operates as an agentic AI worker, meaning it can understand user intent, trigger actions across platforms, adapt to product updates, and continuously learn with minimal intervention. The system is plug-and-play, allowing deployment within minutes and integrations with existing tools and systems. Businesses can automate complex, multi-stage tasks and respond to customers in natural language, across multiple languages, and without scripting every possible input.
One of Robylon’s key differentiators is its transparent pay-per-resolution model. Instead of paying for seats or vague automation tiers, companies only pay for successful outcomes; making ROI instantly measurable and aligning cost with value. With this model, companies typically reduce support costs by 30% or more, while freeing up internal teams from repetitive, low-value tasks.
Key features include:
Agentic AI Workers that mirror human workflows
No-code automation builder for fast task recording and deployment
Multichannel support (chat, email, voice, tickets)
Scheduler and bulk action tools to manage high volumes efficiently
Actionable analytics for continuous optimization
Robylon is ideal for customer support teams, product-led growth companies, operations, HR, and marketing teams looking to scale their services without scaling headcount. As AI becomes central to enterprise growth, Robylon positions itself as a mission-critical tool for forward-thinking teams that want to enhance productivity, improve customer experience, and make intelligent automation a core business advantage.
Tech stack

Candid answers by the company
Robylon is an Agentic AI platform for Customer Support and pre-sales that automates over 90% of queries across Chat, Email, Tickets and Voice. At Robylon, we deliver 99% accuracy from day one with human-in-the-loop oversight and a transparent pay-per-resolution model.
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- Modeling complex problems, discovering insights, and identifying opportunities through the use of statistical, algorithmic, mining, and visualization techniques
- Experience working with business understanding the requirement, creating the problem statement, and building scalable and dependable Analytical solutions
- Must have hands-on and strong experience in Python
- Broad knowledge of fundamentals and state-of-the-art in NLP and machine learning
- Strong analytical & algorithm development skills
- Deep knowledge of techniques such as Linear Regression, gradient descent, Logistic Regression, Forecasting, Cluster analysis, Decision trees, Linear Optimization, Text Mining, etc
- Ability to collaborate across teams and strong interpersonal skills
Skills
- Sound theoretical knowledge in ML algorithm and their application
- Hands-on experience in statistical modeling tools such as R, Python, and SQL
- Hands-on experience in Machine learning/data science
- Strong knowledge of statistics
- Experience in advanced analytics / Statistical techniques – Regression, Decision trees, Ensemble machine learning algorithms, etc
- Experience in Natural Language Processing & Deep Learning techniques
- Pandas, NLTK, Scikit-learn, SpaCy, Tensorflow

JD for Senior Software Engineer :
We are seeking an experienced and highly skilled Expert Software Developer with a strong proficiency in ASP .Net, .Net Core, and SQL Server. The ideal candidate should possess exceptional SQL knowledge, capable of working with large schemas, designing complex queries, and proficiently architecting highly scalable web and mobile applications. A desire to learn or existing knowledge of MAUI or Xamarin.Forms is highly valued. The candidate should also have a solid understanding of CI/CD processes using tools like GitHub Actions or equivalent. Beyond technical expertise, this role entails mentoring and coaching junior team members, actively participating in solution design, and contributing to the technical evolution of our projects.
Responsibilities:
- Utilize your expertise in ASP .Net, .Net Core, and SQL Server to design, develop, and maintain robust web and mobile applications.
- Demonstrate mastery in handling large schemas and crafting complex queries for optimal performance.
- Architect scalable solutions that meet the requirements of web and mobile applications.
- Stay updated with the latest industry trends and technologies, with enthusiasm to learn MAUI or Xamarin.Forms.
- Implement and improve CI/CD pipelines using GitHub Actions or equivalent tools.
- Collaborate with cross-functional teams including designers, product managers, and other developers to drive project success.
- Mentor and coach junior team members, sharing your technical knowledge and best practices.
- Contribute to architectural discussions and assist in designing innovative solutions.
- Participate in code reviews, ensuring code quality, performance, and adherence to best practices.
- Troubleshoot and debug issues, providing timely resolutions to technical challenges.
- Stay proactive in identifying opportunities for process improvement and technical optimizations.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
- Expertise in ASP .Net and .Net Core, with a proven track record of building and deploying web and mobile applications.
- Strong proficiency in SQL Server, including experience with large schemas and complex query optimization.
- Experience in designing and architecting highly scalable applications.
- Knowledge or enthusiasm to learn MAUI or Xamarin.Forms is desired.
- Proficiency in CI/CD processes using tools like GitHub Actions or equivalent.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- 8 to 12 years of professional software development experience.
- Strong teamwork and communication skills, with an ability to collaborate effectively in a cross-functional environment.
- Prior experience in mentoring and coaching junior team members.
- Adaptability and willingness to learn new technologies and frameworks.
- A portfolio of past projects and contributions to showcase technical expertise.
Exp- 8 to 12 yrs
Immediate joiners required
Excellent communication skills are required, With international client experience.
Company Description
Established in 2014, Facilius Inc. is a premier PR and media placement agency. It works directly with top tier media outlets such as Forbes, Entrepreneur, Variety, US Weekly and many more premiere news outlets. They operate on a unique model unlike any PR agency where they place their clients in top-tier media on a guaranteed basis.
What will you get
You will get an opportunity to create, manage and enhance relationships with some of the best journalists and media outlets across the globe. You will be working closely with a global team to learn how to work closely with the biggest media outlets, strike partnerships, and offer value in exchange. You will get 10 times the amount of exposure compared to any other PR agency.
Role Description
Public Relations Specialist / Media Partnerships and Alliances Specialist
We are seeking a skilled and dynamic Public Relations Specialist / Media Partnerships and Alliances Specialist to join our public relations team.
This is a full-time role with the flexibility of working from home. The candidate will work according to U.S. hours Eastern Time (i.e. 6 PM to 3 AM IST)
The candidate will be responsible for identifying and reaching out to contributors / journalists and media outlets working across the globe in news /online media outlets, developing and maintaining relationships with them and collaborating with them.
Key Responsibilities
– Cultivate and maintain strong relationships with journalists and global media outlets
– Strike partnerships that help the company contribute stories on global media outlets
– Find business opportunities with media outlets that can benefit our company
– Find opportunities where the company can directly contribute towards news stories
– Find opportunities to build and expand the online profiles of key personnel
Requirements
– Strong written and verbal communication skills
– Self-starter by nature
– Diligent, persistent with strong follow -ups
– Strong organizational skills
– Savvy with MS Office and social media platforms.
– 3 to 4 years of experience in a communications role (preferably in the public relations industry either in-house or with an agency)
Compensation
– Basic in-hand salary range is INR 4.4 to 4.8 LPA
– This is an extremely vital role to the company and hence there is tremendous scope for growth and increment in this role and team
Qualifications
- Experience in consistently reaching out to external parties.
- Experience in creating and maintaining external relationships and develop partnerships
- Experience in the public relations industry is preferred.
- Ambitious, self-motivated, target-driven, and ability to work independently.
Job Location
Candidate has the flexibility to work from home or any location of their choice.
Timings: 6.00 pm to 3.00 am IST
Industry: Public Relations, Internet, Online Media
Designation: Sales Engineer - Woodworking Industry
Role Defination : Sales Engineer is responsible for implementing NITSHAW sales strategies and achieving sales targets assigned to him. He is responsible for creating new opportunities and generating sales from existing as well as new customers.
Roles and Responsibilities
· Introductory Sales Meetings
· Customer requirement analysis
· Techno-commercial Sales Proposals
· Technical and commercial meetings
· Follow ups, Negotiations and Sales Conversion
· Payment Collection
· Customer Satisfaction
· CRM Updates & Reporting
· Events participation and Coordination
Expected Profile
o Bachelor's or Masters's degree with 2-5 years experience in Sales / Business Development of Capital Equipment or Industrial products
o Experience in the Woodworking / Furniture manufacturing industry and Machines will be advantageous.
o Excellent written and spoken and presentation skills.
o Ready to travel extensively.
o Should have Good Negotiation & Deal Making Skills
Location : Bangalore | Pune | Mumbai


You should understand concepts of Web very well, Web Services Relational Database : MySQL (Good to know PostgreySQL ) NoSQL DB : MongoDB or any other.
Sr. UI/UX Designer: Plum
We are looking for an experienced and creative Senior Product Designer to join the Empuls product team!
As the product designer, you will be responsible for delivering the optimal user experience across the Empuls web and mobile apps. This is a high visibility role and has a large contribution to the overall success of the product and customer satisfaction. The role requires deep collaboration with the product, technology, marketing, and sales teams. This role might include some people management responsibilities.
Craft detail of new and existing product features, from understanding the customer pain point to defining wireframes, high definition prototypes and finally collaborating with the technology team to navigate through constraints and build the product.
Partner closely with our Product, Marketing, and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience.
Create design systems that help with a common design language across the entire product portfolio in a distributed team.
Aid product marketing in telling the product stories in the best way possible to help users in product adoption and onboarding.
Build and implement processes for user testing. Take a data-driven approach to decision-making.
Mentor other designers and drive the vision for the specific domain by partnering with product owners & engineering leads
No of opening 2
Exp Required: 5-10 yrs
NP: Immediate - Within 30 days
CTC: Up to 40 LPA
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Responsibilities:
- Integration of user-facing elements developed by front-end developers with server-side logic.
- Writing reusable, testable, and efficient code.
- Design and implementation of low-latency, high-availability, and performant applications.
- Implementation of security and data protection.
- Integration of data storage solutions {mysql, redis}.
- Understanding the requirements and planning the implementation accordingly.
- Good interaction with the team. Good debugging skills.
Skills:
- Strong proficiency with JavaScript {optimized code}.
- Knowledge of Node.js and frameworks available for it {sequelize}.
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Optimization in terms of memory and time.
- Good understanding of server-side templating languages.
- Basic understanding of front-end technologies, such as HTML5, and CSS3.
- Understanding accessibility and security compliance.
- User authentication and authorization between multiple systems, servers, and environments.
- Integration of multiple data sources and databases into one system.
- Understanding fundamental design principles behind a scalable application.
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
- Creating database schemas that represent and support business processes.
- Implementing automated testing platforms and unit tests.
- Proficient understanding of code versioning tools, such as Git.

Key Responsibilities
-
Collaborate with research, design, sales, marketing, and engineering to prioritize and deliver the most impactful solutions for our developer customers and their consumers
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Plan and execute the short & medium-term strategy for our developer-focused products
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Deliver positive business outcomes through best-in-class discovery and delivery
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Learn from customer feedback, behavioral measurements, A/B tests, and other data sources to build better customer experiences
About you
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5+ years of crafting and delivering world-class digital products
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a master communicator who can take people along on your journey
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Proficient in data analysis and analysis tools eg. Google Analytics, Tableau, Looker
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Strong understanding of the dynamics of a 2-sided marketplace and conversion optimization
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Understand the greater implication of projects, their dependencies, and stakeholder tradeoffs
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Bias-to-action, willing to do whatever it takes to get quality products and features to market on time
Technical Lead Typescript Front End Developer:
- Good communication skills
- Strong background in developing mobile games using OOJS, JavaScript , Typescript, HTML and CSS
- Experience in gaming framework and libraries like Phaser and Create JS
- Knowledge of Object Oriented design patterns
- Experience in game development for mobile devices (IOS/Android browsers)
- Excellent analytical skills for debugging and problem solving
- Excellent problem solving skills and aptitude
- Ability to review code and design.
Requirements
- Knowledge of various JavaScript libraries available for developing games
- Knowledge of Node JS, NPM & Grunt
- Knowledge of Pixi JS & Cocos2d-x
- Basic knowledge about graphics manipulation software like Photoshop, gimp etc.
- Experience in game development for mobile devices browser (IOS/Android browsers)


