Integration Engineer at Robylon AI · Bengaluru (Bangalore) · 0 - 2 years · ₹5L - ₹6L / yr · Raised funding · Posted 5 Jul 2025

Role Overview
This is a 20% technical, 80% non-technical role designed for individuals who can blend technical know-how with strong operational and communication skills. You’ll be the bridge between our product and the client’s operations team.
Key Responsibilities
- Collaborate with clients to co-design SOPs for resolving support queries across channels (chat, ticket, voice)
- Scope and plan each integration: gather technical and operational requirements and convert them into an executable timeline with measurable success metrics (e.g., coverage %, accuracy, CSAT)
- Lead integration rollouts and post-launch success loops: monitor performance, debug issues, fine-tune prompts and workflows
- Conduct quarterly “AI health-checks” and continuously improve system effectiveness
- Troubleshoot production issues, replicate bugs, ship patches, and write clear root-cause analyses (RCAs)
- Act as the customer’s voice internally, channel key insights to product and engineering teams
Must-Have Qualifications
- Engineering degree is a must; Computer Science preferred
- Past experience in coding and a sound understanding of APIs is preferred
- Ability to communicate clearly with both technical and non-technical stakeholders
- Experience working in SaaS, customer success, implementation, or operations roles
- Analytical mindset with the ability to make data-driven decisions

About Robylon AI
About
Robylon AI – Agentic Automation for Scalable Customer Support and Business Workflows
Robylon AI is a next-generation agentic AI platform that empowers businesses to automate over 90% of their customer queries and operational workflows across key communication channels; including chat, email, voice, and ticketing; while maintaining 99% accuracy from day one. Designed for scale, speed, and adaptability, Robylon combines the intelligence of large language models with the robustness of human-in-the-loop oversight to deliver enterprise-grade automation without requiring an in-house AI team.
Unlike traditional bots, Robylon operates as an agentic AI worker, meaning it can understand user intent, trigger actions across platforms, adapt to product updates, and continuously learn with minimal intervention. The system is plug-and-play, allowing deployment within minutes and integrations with existing tools and systems. Businesses can automate complex, multi-stage tasks and respond to customers in natural language, across multiple languages, and without scripting every possible input.
One of Robylon’s key differentiators is its transparent pay-per-resolution model. Instead of paying for seats or vague automation tiers, companies only pay for successful outcomes; making ROI instantly measurable and aligning cost with value. With this model, companies typically reduce support costs by 30% or more, while freeing up internal teams from repetitive, low-value tasks.
Key features include:
Agentic AI Workers that mirror human workflows
No-code automation builder for fast task recording and deployment
Multichannel support (chat, email, voice, tickets)
Scheduler and bulk action tools to manage high volumes efficiently
Actionable analytics for continuous optimization
Robylon is ideal for customer support teams, product-led growth companies, operations, HR, and marketing teams looking to scale their services without scaling headcount. As AI becomes central to enterprise growth, Robylon positions itself as a mission-critical tool for forward-thinking teams that want to enhance productivity, improve customer experience, and make intelligent automation a core business advantage.
Tech stack
Candid answers by the company
Robylon is an Agentic AI platform for Customer Support and pre-sales that automates over 90% of queries across Chat, Email, Tickets and Voice. At Robylon, we deliver 99% accuracy from day one with human-in-the-loop oversight and a transparent pay-per-resolution model.
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Job Title: TechOps Engineer
Location: Bengaluru, India (Hybrid)
Employment Type: Full-time
Experience: 6 Month-2 years (Excluding Internship)
Shift Timing: 2 PM to 11 PM IST
Role Overview
We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.
What you’ll do:
- Ensure system reliability, uptime, and performance of global platform.
- Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule)
- Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization.
- Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
- End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
- Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
- Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
- Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
- Collaborate with development, operations and support teams to build scalable and resilient systems.
- Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
- Participate in capacity planning, performance tuning, and resource optimization.
- Integrate security and compliance best practices into all infrastructure operations.
- Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
- Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
- Flexible to resolve blocking issues during off hours or weekends if required.
What We’re Looking For:
Basic Qualifications and skills
- Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
- Overall 1 years of experience as a Site Reliability Engineer, Technical project coordinator role.
- Proven experience of SRE or Technical Project Coordination with IoT or connected devices based platforms.
- Experience with incident management and on-call best practices. Provide support to on call engineers.
- Excellent analytical and problem-solving skills with a proactive mindset.
- Hands-on experience with AWS Cloud and IaC tools such as Terraform or Ansible.
- Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
- Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
- Fluency in English (spoken and written).
- Successfully recommission or decommission chargers following changes in our network.
- Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.
Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.
What We Offer
- Work with some of the brightest minds in the emerging EV industry.
- Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
- Freedom to suggest, implement, and innovate on systems, processes, and technologies.
- Daily ownership in a high-growth, challenging environment.
- Flexible work environment with hybrid schedules and virtualization options.
- Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.
Job Summary
We are seeking an experienced Integration Support Engineer with 2+ years of experience in enterprise integration and production support. This role will act as the complete owner of the customer support board — managing, triaging, and resolving support tickets end to end while coordinating with engineering, product, and implementation teams. The ideal candidate has strong hands-on experience with Boomi or another iPaaS platform, deep working knowledge of databases and REST APIs, and a track record of rigorous testing and validation. Experience with Intapp Integration Builder is a plus.
Work Hours: 6:00 PM – 5:00 AM, with flexible breaks during the shift.
Key Responsibilities
• Own the customer support board end to end — triaging incoming tickets, managing priority and status, and driving each issue through to resolution.
• Serve as the frontline point of contact for customers on integration issues, providing clear, timely communication throughout the life of a ticket.
• Debug and troubleshoot integrations built on Boomi or other iPaaS platforms, performing root-cause analysis and resolving incidents within SLAs.
• Write, optimize, and troubleshoot SQL queries against production and staging databases for data validation, reconciliation, and issue investigation.
• Work extensively with REST/SOAP APIs, FTP/SFTP, and data formats such as JSON and XML to diagnose and resolve integration failures.
• Test and validate reported issues, including reproducing defects, verifying fixes, and confirming resolution before closing tickets.
• Participate in integration design and enhancement work, contributing to the build and improvement of existing integration processes.
• Take up new development and change requests, following SDLC practices — design, build, test, and deploy — to release changes safely to production.
• Work across internal teams — engineering, product, and implementation — to triage incoming issues, determine ownership, and coordinate resolution.
• Collaborate closely with engineering, product, and implementation teams to resolve both technical issues (database, integration, and server-side) and business/process issues.
• Stay flexible and continuously build cross-functional knowledge, since resolving tickets often requires learning new systems and business workflows on the fly.
• Maintain technical documentation, support guides, and troubleshooting procedures.
Qualifications:
• Bachelor's degree in Computer Science, IT, or a related field.
• 2+ years of experience in integration engineering, integration support, or a similar role.
• Hands-on experience with Boomi or another iPaaS platform.
• Strong, demonstrable skills in SQL and database troubleshooting — this role requires day-to-day, hands-on database work.
• Strong REST/SOAP API knowledge, including testing, debugging, and validating API-based integrations.
• Solid experience with structured testing and validation practices for integration issues.
• Good understanding of integration patterns, cloud technologies, and production support.
• Strong analytical, communication, and stakeholder-management skills.
• Ability to work flexibly across engineering, product, and implementation stakeholders, and to quickly learn new systems and domains.
• Willingness and ability to work the required shift: 6:00 PM – 5:00 AM.
Preferred Skills
• Boomi or relevant iPaaS certification.
• Experience with Intapp Integration Builder.
• Knowledge of Azure Functions, Logic Apps, and other Azure services.
• Experience with monitoring, logging, and integration observability.
What We Offer
Competitive salary and benefits, work-from-home flexibility, a dynamic work environment, and opportunities for professional growth while working on enterprise-grade integrations.
Enterprise Integration Engineer, ServiceNow / Splunk (Freelance)
Positions: 2
Experience: Ideally 5-9 years.
Mission
Build secure enterprise connectors and governed tool interfaces between the AI platform and IT operational systems.
Priority skills
We particularly want candidates with a combination of:
ServiceNow + Splunk + API engineering
ServiceNow experience should include REST APIs, Incidents, Problems, Changes, Knowledge, work notes, authentication/OAuth and ITSM workflows.
Splunk experience should ideally include SPL, REST/Search APIs, indexes, sourcetypes, saved searches, alerts and operational integrations.
Confluence REST API and Rally/Broadcom Agile Central experience are additional advantages.
Engineering fundamentals
- Python and/or Java
- REST APIs
- OAuth2
- Enterprise authentication
- Service identities
- Rate limiting
- API throttling
- Retry patterns
- Idempotency
- Async/event processing
- Audit logging
- Least-privilege security
A candidate who combines ServiceNow + Splunk + Python/API engineering + GenAI integration experience should be treated as a particularly strong profile.
Location: Bangalore (Hybrid)
Experience: 4–8 Years
About the Role
At Twenty20 Systems, we are looking for a Senior Software Engineer (Integration) who can build and support scalable integrations across enterprise applications, APIs, and data systems.
This role is ideal for someone who is hands-on, technically strong, and excited to solve real integration challenges in a fast-paced environment. You will work closely with engineering, product, and delivery teams to build reliable integration solutions while contributing to architecture and engineering best practices.
What You’ll Do
- Design, develop, and maintain enterprise integrations, APIs, and automation workflows across internal and third-party systems.
- Build and manage integrations using Workato and other iPaaS/middleware platforms.
- Develop and optimize API-based services, data pipelines, and workflow automations for business-critical use cases.
- Work with product, engineering, and business teams to understand requirements and build scalable solutions.
- Troubleshoot, monitor, and improve integration performance in production environments.
- Build reusable components, connectors, and automation logic to improve delivery efficiency.
- Ensure integrations follow security, reliability, performance, and governance standards.
- Support delivery teams in resolving integration issues and improving system performance.
Requirements
- 4–6 years of experience in software engineering, middleware, or enterprise integrations.
- Strong hands-on experience in Workato (Boomi, MuleSoft, WSO2, TIBCO experience is a plus).
- Good understanding of REST/SOAP APIs, webhooks, OAuth, and connector-based integrations.
- Strong skills in JSON, XML, SQL, JavaScript/Python, and data transformation logic.
- Experience working with enterprise applications like Salesforce, NetSuite, Workday, Snowflake, Shopify, etc.
- Exposure to cloud platforms (AWS/Azure/GCP) and automation architectures is a plus.
- Good debugging, troubleshooting, and problem-solving skills.
- Ability to work in a fast-paced delivery-oriented environment with strong ownership.
What Your First 3 Months Will Look Like
- Take ownership of assigned integration projects and support ongoing delivery pipelines.
- Work on API integrations, automations, and troubleshooting real-time production scenarios.
- Collaborate with senior engineers and product teams to improve integration quality and performance.
Where You’ll Be in 6 Months
- Independently handling multiple integration workflows and delivery requirements.
- Contributing to reusable frameworks and engineering best practices.
- Becoming a key technical contributor for integration design and production support.
- Driving faster delivery through automation and optimized integration patterns.
Software Development Engineer
What you'll do
Be the dedicated engineer for one of our clients. Learn their business, find what to automate, and build it.
Build automations, integrations, and web apps on whatever the client runs business platforms like the Zoho suite, cloud services like Azure, and custom apps where needed.
Work with APIs every day: connect systems, move data, make tools talk to each other.
Own work end to end: hear the problem from the stakeholder, build the solution, ship it, demo it, support it.
Resolve client tickets and bugs fast. Keep their systems and data healthy.
Write things down: clear docs, clear updates, clear commit history.
What we're looking for
2–5 years shipping software that works and being able to read it, debug it, and stand behind it.
Strong with REST APIs and integrations between systems.
Happy working inside business platforms (Zoho, Salesforce, or similar). Much of the leverage in this role lives there, not in custom code.
You can sit in a call with a non-technical client, understand the real problem, and come back with a working solution.
Self-driven. You'll often be the only engineer on a problem.
Why you'll love this role
Full ownership from first call to delivery you run projects, not just a ticket queue.
Direct access to clients and leadership. Your decisions ship the same week.
Constant variety: new systems, new problems, new builds.

Job Title: TechOps Engineer
Location: Bengaluru, India (Hybrid)
Employment Type: Full-time
Experience: 1-2 years
Shift Timing: 2 PM to 11 PM IST
Role Overview
We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.
What you’ll do:
- Ensure system reliability, uptime, and performance of global platform.
- Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule)
- Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization.
- Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
- End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
- Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
- Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
- Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
- Collaborate with development, operations and support teams to build scalable and resilient systems.
- Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
- Participate in capacity planning, performance tuning, and resource optimization.
- Integrate security and compliance best practices into all infrastructure operations.
- Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
- Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
- Flexible to resolve blocking issues during off hours or weekends if required.
What We’re Looking For:
Basic Qualifications and skills
- Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
- Overall 1+ years of experience as a Site Reliability Engineer, DevOps/ Technical project coordinator role.
- Proven experience of DevOps, SRE or Technical Project Coordination with IoT or connected devices based platforms.
- Experience with incident management and on-call best practices. Provide support to on call engineers.
- Excellent analytical and problem-solving skills with a proactive mindset.
- Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
- Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
- Fluency in English (spoken and written).
- Successfully recommission or decommission chargers following changes in our network.
- Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.
Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.
What We Offer
- Work with some of the brightest minds in the emerging EV industry.
- Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
- Freedom to suggest, implement, and innovate on systems, processes, and technologies.
- Daily ownership in a high-growth, challenging environment.
- Flexible work environment with hybrid schedules and virtualization options.
- Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.
🚀 Job Title : DevOps Engineer / Site Reliability Engineer (SRE)
Experience Level : 4+ Years
Location : Gurugram Sector 48, Haryana (On-site)
Employment Type : Full Time Opportunity
About the Role :
We are looking for a proactive DevOps / Site Reliability Engineer (SRE) with around 4 years of hands-on experience designing, automating, and scaling cloud infrastructure and CI/CD delivery pipelines.
In this role, you will bridge the gap between development and operations. You will be responsible for orchestrating containerized applications, automating infrastructure via Code (IaC), establishing SRE best practices (SLIs, SLOs, SLAs), and ensuring maximum uptime, resiliency, and operational efficiency across multi-cloud environments (AWS/Azure/GCP).
Mandatory Skills :
AWS, Kubernetes, Docker, Terraform, Ansible, Jenkins, GitLab CI/CD, GitHub Actions, Python, Bash, CI/CD, Infrastructure as Code (IaC), Grafana, Prometheus, ELK, New Relic, CloudWatch, SRE, SLI/SLO/SLA, Linux
Key Responsibilities :
1. Cloud Infrastructure & Infrastructure as Code (IaC) :
- Provision, configure, and maintain scalable, high-availability infrastructure on multi-cloud platforms, primarily AWS (EC2, VPC, IAM, S3, RDS, Route53, ALB/ASG, Lambda, EBS).
- Build, deploy, and manage Infrastructure as Code (IaC) using Terraform, Ansible, and CloudFormation to enforce consistency and eliminate configuration drift.
- Execute disaster recovery (DR) planning, automated failover / failback mechanisms, and chaos engineering exercises to validate system resiliency.
2. CI/CD, Automation & Development :
- Design, end-to-end maintain, and optimize robust CI/CD pipelines using Jenkins, GitLab CI, and GitHub Actions.
- Automate release pipelines, versioning, branching strategies, and approval gates using Groovy, Python, and Bash scripting. Integrate automated code quality and security scanning tools (SonarQube, Black Duck, or Fortify) directly into delivery pipelines.
- Develop custom tools, scripts, or microservices (e.g., Python / Node.js) to automate manual operational tasks and operational toil.
3. Containerization & Orchestration :
- Onboard and orchestrate containerized microservices utilizing Docker and Kubernetes (including Helm charts).
- Ensure high availability, auto-scaling, resource management, and fault tolerance for Kubernetes pod deployments.
4. Observability, SRE & Incident Management :
- Drive Site Reliability Engineering (SRE) maturity by establishing, tracking, and reporting SLIs, SLOs, and SLAs with cross-functional engineering teams.
- Build, configure, and manage full-stack observability tools : Grafana, Prometheus, New Relic, Elasticsearch / Logstash / Kibana (ELK), Sentry, and AWS CloudWatch.
- Set up real-time alerting, custom metric dashboards, and automated log rotation / pruning scripts.
- Handle production incidents, lead Root Cause Analysis (RCA) investigations, and implement preventive measures to reduce Mean Time to Resolution (MTTR).
Required Qualifications & Skills :
- Education : Bachelor’s Degree in Electronics and Communication Engineering, Computer Science, or a related technical field.
- Experience : ~4 years of experience in DevOps, SRE, or Cloud System Administration roles.
- Cloud & Infrastructure : Hands-on experience with AWS (Core services like EC2, S3, VPC, RDS, IAM, Lambda, Auto Scaling) and exposure to Azure / GCP.
- CI/CD & Version Control : Proficiency with Jenkins, GitLab CI, GitHub Actions, and Git workflows.
- Containerization : Core proficiency in Docker and Kubernetes cluster management / onboarding.
- Infrastructure as Code : Expertise in Ansible, Terraform, or AWS CloudFormation.
- Scripting & Languages : Strong hands-on automation skills with Python, Bash, and foundational knowledge of Node.js, Java or C++.
- Observability & Logging : Strong experience with Grafana, Prometheus, New Relic, ELK stack, or Splunk.
- Database & SQL : Familiarity with relational databases (MySQL, RDS) for monitoring setup and operational analytics.
The role
A working product and a working deployment are two different things. You are the person who closes that gap.
You sit inside the client's head office. You get the deployment live, you get their teams using the dashboards, and you own whether the AI is returning something worth acting on. Every client is different: different languages on the floor, different store noise, different vocabulary for the same product, different CRM, different idea of what a good conversation looks like. The core platform does not change for each of them. You are the layer that makes it fit, and you are the one the client meets.
You are encouraged to spend time in stores. The engineers who do the best work here are the ones who have stood on a shop floor and watched where the pitch and the pipeline actually break. Nobody will make you go. You will also spend real time in the codebase, because you fix what you find rather than filing it.
What you build has a commercial edge to it. A pilot converts when the client sees the result they were promised, and an account grows when a second team inside it sees what is already sitting in their data. Both of those outcomes are yours to deliver, not somebody else's to chase.
How you will work
You design the deployment, you build it, and you own whether it holds up on a Saturday evening in a crowded store. Nobody hands you the plan, and nobody hands you the spec. You write both.
The decisions are yours. Which integration is worth the week, which vertical taxonomy needs building, what ships in the pilot and what waits, and when to tell a client that the thing they are asking for is the wrong thing to build. You go and find out what a client needs before anyone writes a line of code.
You will not be doing it alone. There are founders, AI engineers and product people around you, and they will build alongside you. What nobody will do is tell you what the client needs. That call is yours.
The work compounds if you do it well. What you learn on one deployment becomes a specification, then code, then a pattern the next one starts from. A year in, the deployments you designed should be running without you, and a new client should take a fraction of the time the first one did.
What you will do
Own the deployment end to end. Device provisioning, store connectivity, data flowing, first insight in front of the client. Get from kickoff to something real inside
the pilot window, and know by the halfway mark whether it is in trouble.
Get their HQ using it. A dashboard nobody opens is a failed deployment. Sit with the sales, marketing and L&D teams, show them what is in their own data, and
make sure the people who asked for this are actually looking at it every week.
Make the AI work on their floor. Their languages, their store noise, their product vocabulary. Benchmark transcription and speaker separation on their actual
audio, and fix what fails instead of explaining it away.
Build the vertical. Intent taxonomies, objection maps and prompt libraries for the category you are deployed into. A jewellery floor and an electronics floor do not
share a conversation model.
Wire it into their systems. CRM and POS integrations, so conversation data connects to what actually got sold and the insight can be checked against reality.
Build what the client asks for. Custom reports, dashboards and agents. Ground everything in source conversations and verify it before it ships, because a confident
wrong number costs an account.
Close the pilot. A pilot converts on results, not on effort. Know what the client agreed to judge this on, work backwards from it, and make sure the output in front of
their leadership at the end is the thing they asked for.
Grow the account. The same intelligence is worth something to marketing, L&D and category teams inside the same client. Spot which of them would benefit, show them what is already in their data, and hand a real opening to the account team.
Push it back into the product. Turn one-off client work into something the platform does by default, so the next deployment starts further ahead than this one did.
What we are looking for
Must have
- 0 to 5 years of experience. A consulting internship or an analyst role is the closest match to what this job actually asks for, but we care more about what you can do than where you did it
- Coding ability, ideally Python. Degree, internship, first job or your own projects. What we want to see is something you built that other people actually used
- Excel or Sheets at a real working level. A lot of the first conversation with a client happens in a spreadsheet before it ever happens in a dashboard
- The ability to explain a complicated idea simply. You will be taking AI output to people who do not think about models, and the explanation matters as much as the result
- Comfort at the boundaries. APIs, data pipelines, some frontend, some hardware when a device misbehaves
- An eye for where a deployment turns into more business, and the willingness to raise it yourself
- Heavy hands-on LLM usage. Prompts, evaluations, retrieval, and a clear view on where these tools break
- Fluent English and Hindi. A third Indian language counts for a lot, since the useful conversations happen on store floors and not only in HQ meeting rooms
- The instinct to go and find out what a client needs rather than waiting to be told
Good to have
Speech or audio work. Transcription, diarization, voice activity detection, or
anything that survives noisy real-world recording
Embedded or IoT experience, on ESP32 or similar
SQL and experience building things customers actually look at
Side projects, hackathons or internships where you shipped without a spec
and it worked
Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.
You will be part of the DevOps engineers' team, managing large customer deployments including Linux and Windows Administration, Large Enterprise Application, and Big Data Workloads. You will have broad business and technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring the customer expectation is set and met appropriately. You will help us build scalable, efficient cloud infrastructure.
You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices. If you love to solve problems using your skills, then come join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.
What you will do?
- Application migration projects from on-premises to AWS.
- Database (RDBMS, NoSQL, DW, Hadoop) migration projects from on-premises to AWS.
- Automate operational and server provisioning workflows using AWS CFT on AWS.
- Share the responsibility for deploying releases and conducting other operations maintenance.
- Enhance operations infrastructures such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools such as Graphite and Grafana.
- Provide operational support for the rest of the Engineering team.
- Help migrate our remaining dedicated hardware infrastructure to the cloud.
- Establish and maintain operational best practices.
What do you have?
- 2+ years of experience in using Terraform for IaaC.
- 2+ years of configuration management and engineering for large scale customers, ideally supporting an Agile development process.
- 2+ years of Linux Administration experience.
- Deep understanding of version control systems (git), including branching and merging strategies.
- Experience working with cloud platforms (AWS/EC2/ ECS/ RDS/ CloudFormation, Cloudwatch, etc.) and cloud automation tools (Ansible, Chef).
- Experience with software build tools (Maven, Gradle) and continuous integration tools (Jenkins).
- Must have supported Java-based applications in a production environment.
- Experience with Linux environments and scripting languages - bash, python, Groovy.
- Experience in supporting Node.js in production is a plus.
- Knowledge of service discovery tools such as Consul is a plus.
- Comfortable working late evening hours, which is when most patching occurs.
- You are extremely proactive at identifying ways to improve things and make them more reliable.
You will be preferred if
- You are AWS DevOps Pro or AWS SA Pro Certified
About the company
Metron Security provides automation and integration services to leading Cyber Security companies. Our engineering team works on leading security platforms including - Splunk, IBM’s QRadar, ServiceNow, Crowdstrike, Cybereason, and other SIEM and SOAR platforms.
Software Engineer is a challenging role within Cyber Security Engineering integration development. The role involves developing a product/service that achieves high-performance data exchange between two or more Cyber Security platforms. A Software Engineer is at the core of the evolution process and is responsible for the End-to-End delivery of the project, right from getting the requirements from customers to deploying the project for them on-prem or on the cloud, depending on the nature of the project. We follow the best practices of engineering and keep evolving. We are agile.
Each integration needs reskilling yourself with the required technology for that project. If you are passionate about programming and believe in the best practices of software engineering, the following are the skills we are looking for:
● Developer-centric culture - No bureaucracy or red tape.
● Chance to work on 200+ security platforms.
● Opportunity to engage with end-users (customers) and just a cog in the wheel.
About the role
We are looking for passionate developers with 4-7 years of experience in software development to join the Metron Security team as Software Engineers.
Mandatory Skills
- 4+ years of experience in software engineering, with a proven track record of leading engineering teams and mentoring junior developers.
- Expertise in at least one or two Object-Oriented Programming language (Python, typescript, Java,Node.js,Angular, react.js C#, C++) .
- Good knowledge of Data Structure and its correct usage.
- Oversee code reviews, ensuring adherence to best practices and maintaining high code quality standards.
- Imbibe and maintain a strong customer delight attitude while designing and building products/services.
Other Requirements
- Open to learn any new software development skill if needed for the project.
- Alignment and utilisation of the core enterprise technology stacks and integration capabilities throughout the transition states.
- Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
- Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
- Good knowledge of the implications of Cyber Security on production.
- Experience in architecting & estimating deep technical custom solutions & integrations.
- Manage the customer to ensure we have a continuous flow of work from them so that the team has enough work for at least a month.
- Mentor and coach team members, providing technical guidance and fostering professional development.
Added advantage:
- Experience in the Cyber Security domain.
- Experience in developing software using web technologies.
- Experience in handling a project from start to end.
- Hands-on experience in an Agile Development project and in writing and estimating User Stories.
- Contribution to open source - Please share your link in the application/resume if any.





