Azure Data Factory

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Job Details

- Job Title: Regional Sales Manager

- Industry: SAAS

- Function: Sales/Business Development

- Experience Required: 7-12 years

- Employment Type: Full Time

- Job Location: Mumbai

- CTC Range: Best in Industry

Preferred Skills: Excellent Communication & Stakeholder Management, Solution Selling & Negotiation, Enterprise Selling, Revenue Ownership, Pipeline Control, Team Scaling

Criteria:

• Candidate must be from the SaaS industry only.
• Minimum 7 years of on-field enterprise sales experience in India.
• Strong experience in complex IT / SaaS / CPaaS / AI solution selling.
• Consistent achievement of ₹10 Cr+ annual revenue targets in the last 2–3 years.
• Experience selling into Healthcare and Fintech/BFSI sectors.
• Experience managing 2–5 on-field sales professionals, along with working as an Individual Contributor.
• Ability to independently generate pipeline, close enterprise deals, and grow existing account.

Job Description 

Role: Regional Sales Manager – West & South, India

Base Location: Mumbai

Experience: 7–12 Years

Annual Quota (2026): ₹3–5 Crores

Role Overview

We are looking for a high-performing on-field sales leader to drive revenue across West and South India.

This is a hands-on role:

• Initially an individual contributor (own selling)
• Within 6–12 months, build and manage a team of 2–4 on-field sales reps

The role requires strong experience in complex IT / CPaaS / Conversational AI solution selling, enterprise stakeholder engagement, and consistent revenue achievement.

Key Responsibilities

• Drive regional revenue across Mumbai, Pune, Bangalore, and surrounding territories.
• Own direct sales initially and close enterprise deals independently.
• Develop and execute regional sales strategy aligned with company goals.
• Identify and close opportunities in Hospitals, Clinics, Fintech, and D2C sectors.
• Lead solution-led sales engagements including architecture discussions, integrations, and PoCs.
• Manage both hunting (new acquisition) and farming (account growth).
• Hire and manage a team of 2–4 on-field sales professionals.
• Maintain strong pipeline visibility and accurate forecasting.
• Drive negotiations, pricing discussions, and contract closures.
• Travel extensively across customer locations and company offices.

Ideal Candidate Profile

• 7+ years of on-field enterprise sales experience in India.
• Proven expertise in complex IT / SaaS / AI / CPaaS solution selling.
• Strong experience selling into Healthcare and BFSI/Fintech sectors.
• Ability to engage CXOs, Marketing Heads, IT Leaders, and Operations teams.
• Consistent achievement of ₹10 Cr+ annual targets in recent years.
• Experience managing small sales teams (2–5 reps).

Preferred Background

• Small to mid-size IT Services / AI companies

Core responsibilities

•      Collaborate with product teams to more accurately define new features

•      Collaborate with UX in the building of a design system/component library

•      Ensure high performance of all systems developed

•      Aware of the relationship between development and business with a strong sense of ownership

•      Employ the latest techniques such as agile software development

•      Basic working knowledge of Unix/Linux

•      Excellent problem solving and coding skills in Javascript/Angular

•      Strong interpersonal, communication and analytical skills

•      Should have the ability to express their design ideas and thoughts

Job Brief

•      JavaScript and angular expertise

•      Experience with libraries such as bootstrap, Ag-grid, formly, observables, and ngrx

•      You enjoy working with new technologies, and are curious and energetic

•      Experience working with REST APIs

•       Good understanding about authentication and security

•      Create and maintain various unit and integration tests

•      You enjoy working in a creative and agile environment that moves fast

•      Ability and interest in providing mentorship to junior members of the team

•      Write high quality code and Conduct code reviews

•      Being resourceful and detail-oriented, along with being an outside the box thinker!

•      Experience being a great team player, who work collaborative, and brings a positive attitude

Responsibilities:

● Execute campaigns on Facebook, Google Ads & other portals to drive growth.

● Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.

● Analyzing & Reporting of Data & executing changes based on learnings.

● Coordinate with the design team to ensure campaign implementation.

● Planning & Testing of creatives & Audiences.

● Work on creatives & communication for the ads on various portals.

Must Haves: -

● Experience: 1.5 - 2 years in Performance Marketing

● Good written and verbal communication skills.

● Knowledge of Microsoft Exce

We are searching for a driven, detail-oriented content creator to produce high-quality outputs for our business. The content creator will identify new ways to reach consumers. 

Content Creator Responsibilities:

• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.

• Learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.

• Assisting the creative team.

• Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives.

• Collaborating with internal departments to establish campaign. 

• Monitoring social media and company website metrics.

• Suggesting new ways to promote company offerings and to reach consumers.

• Experience creating strong, engaging content.

• Excellent research, organizational, and time management skills.

• Strong listening and communication skills.

• The capacity to work independently and collaboratively.

Job Description

As a Solutions Architect you will be responsible for analyzing, designing and developing viable solutions as per the client needs. You will work with internal and client teams to translate customer needs and business requirements into detailed technical solutions, in both project and proposals scenarios. You will be working in a fast-paced environment solving unique and challenging software problems and developing innovative solutions.

Key Responsibilities

• Analyze customer technology, define business and technical requirements;
• Define & drive end-to-end technical solutions. Expected to be hands-on as and when required
• Evaluate potential solutions and systems architecture to ensure that they meet all requirements;
• Contribute to project plan and participate in all project phases (feasibility study, requirement definition, implementation and configuration, user acceptance tests);
• Hold and lead meetings with internal and customers teams to review requirements, address open issues/questions, close gaps;
• Develop technical presentations, proposals and perform customer presentations;
• Work with different teams on planning activities as well as delivery;
• Provide thought leadership to the team around new approaches and workflows and technologies
• Take complete bottom line responsibility of technical designs, code development, and test executions to demonstrate alignment to the functional specification.
• Collaborate with a project team comprised of talented employees with

diverse and complementary skills.

Professional Skill Requirements

• Overall 10 to 12 yrs of IT experience.
• A proven track record of successful project/product implementation with

minimal of 3 years of Continuous Integration, Continuous Delivery, Pair

programming and Test-Driven Development.

• Expert Knowledge of architecture/design frameworks and patterns
• Experience of delivering complex software products relaying on Front End technologies such as Angular JS, React or similar is beneficial
• Experienced on backend web technologies & frameworks as Spring, Spring Boot or equivalent . nodejs is beneficial
• Exposure to Microservices Architectures, Containers & Cloud is appreciated
• Experience with RESTFull design, API First approach and best practices in API definition
• Exposure on JavaScript 6, Typescript, Redux, Redux Middleware & Redux

Axios

• Clear concepts on HTML5, CSS3, JavaScript, jQuery
• Exposure on testing frameworks like Jasmine, Karma, Protractor
• Experience developing on both mobile and web platforms
• Exposure to Agile based execution processes
• Proven skills in improving quality and performance tuning