Roles and responsibilities:
- Monitor and evaluate customer interactions to ensure consistency and quality in service delivery.
- Work closely with other departments, such as sales and marketing, to align customer support strategies with overall business goals. Share customer insights to enhance marketing campaigns.
- Synthesize this information into compelling content that addresses customer queries and concerns.
- Effectively convey insights, recommendations, and strategies to both internal teams and clients with exceptional written and verbal communication skills.
- Advanced proficiency in Excel, including knowledge of functions, pivot tables, and data visualization techniques.
- Strong command of the English language with exceptional writing, editing, and proofreading abilities. Ability to communicate complex ideas clearly and concisely.
- Collaborate effectively with cross-functional teams, gathering requirements and communicating insights in a comprehensible way.
- Design and format presentations to ensure consistency and coherence in messaging.
- Craft compelling and professional presentations using PowerPoint, conveying complex information in a clear and concise manner.
- Collect, analyze, and interpret complex data sets using Excel.
- Create insightful and visually appealing reports and dashboards using Excel functions and pivot tables.
- Willingness to learn and adapt to new AI marketing tools and technologies.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Excellent written and verbal communication skills in English.
- Proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and presentation purposes.
- Basic understanding of business processes and operations.
- Ability to work independently and manage multiple tasks simultaneously.
Shubham Vishwakarma
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About FrugalTesting
About
We are a boutique testing firm located in Hyderabad. At Frugal Testing, We believe that a robust software testing process is the key to ensuring a great user experience. We offer complete testing solutions for all stages of the software development lifecycle, from test planning to deployment.
Frugal Testing has been in the quality control field for over six years, and have worked with a wide range of industries from Startups to Fortune 500 companies including Edtech, Fintech, Banking, Healthcare, Retail, Travel, Food and Sports.
Services Offered:
- Functional Testing
- Automation Testing
- Performance Testing
- Security Testing
- Compatability Testing
- OTT Testing
- Voice Testing
- Web3 Testing
- Metaverse Testing
- D365 Testing
- IoT Testing
Our goal is for you to be happy at work so your productivity shoots through the roof!
Benefits include health insurance, team outings, unlimited snacks, company events and a lot more. We also give our employees the opportunity to grow their career by working on projects that help them develop new skills and improve their expertise.
Know more : https://www.frugaltesting.com/
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Full Stack Developer - Averlon