.NETJOB DESCRIPTION – Production Support Engineer (.NET / Windows / WCF)
Job Role: Production Support Engineer (.NET / Windows / WCF)
Location: [Remote]
Experience: 3–5 Years
Shift timing-US timings(EST hours)
🎯What You’ll Do – Your Mission:
Provide L2/L3 support for .NET applications and WCF services.
Troubleshoot and resolve issues in Windows Server & IIS environments.
Perform root cause analysis (RCA) and implement permanent fixes.
Collaborate with developers, QA, and infra teams to resolve recurring problems.
Deploy patches, hotfixes, and configuration changes in production.
Maintain knowledge base and support documentation.
Participate in on-call rotations and ensure SLA compliance.
🌟What We’re Looking For – Your Superpowers:
Strong experience with .NET Framework / .NET Core applications.
Proficiency in WCF (Windows Communication Foundation).
Hands-on expertise in Windows Server, IIS, and SQL Server troubleshooting.
Familiarity with ITIL processes (Incident, Problem, Change management).
Strong debugging, analytical, and problem-solving skills.
Excellent communication & teamwork abilities.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Wama Technology
About
Wama Technology integrates state-of-the-art technology smoothly to promote corporate success, providing a comprehensive “One-Stop Solution” for all digital demands, from cloud services, artificial intelligence, machine learning, and mobile and web app development technologies. Wama Technologies offers customized solutions that enable businesses to prosper in the digital era. At Wama Technology, our team prioritizes innovation, user experience, and client happiness to provide digital transformation. Wama Technology assists companies in improving user interaction, automatization processes, or delivering new ideas through the strategic use of technology.
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Candid answers by the company
Wama Technology is a global IT Solution and Services Company and Consulting Agency, accelerating business to the next level.Wama Technology provides IT Solution and Services to Businesses. We strive to deliver the catalyst solutions that would accelerate the business to next level. We work on the requirement providing the concepts, models that best suits and can be utilized.
We offer a full range of mobile app development services that make things better for enterprises and companies we work with. Our team of dedicated developers fulfills your diverse business requirements through a number of services.
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