

JOB DESCRIPTION – Production Support Engineer (.NET / Windows / WCF)
Job Role: Production Support Engineer (.NET / Windows / WCF)
Location: [Remote]
Experience: 3–5 Years
Shift timing-US timings(EST hours)
🎯What You’ll Do – Your Mission:
Provide L2/L3 support for .NET applications and WCF services.
Troubleshoot and resolve issues in Windows Server & IIS environments.
Perform root cause analysis (RCA) and implement permanent fixes.
Collaborate with developers, QA, and infra teams to resolve recurring problems.
Deploy patches, hotfixes, and configuration changes in production.
Maintain knowledge base and support documentation.
Participate in on-call rotations and ensure SLA compliance.
🌟What We’re Looking For – Your Superpowers:
Strong experience with .NET Framework / .NET Core applications.
Proficiency in WCF (Windows Communication Foundation).
Hands-on expertise in Windows Server, IIS, and SQL Server troubleshooting.
Familiarity with ITIL processes (Incident, Problem, Change management).
Strong debugging, analytical, and problem-solving skills.
Excellent communication & teamwork abilities.

About Wama Technology
About
Wama Technology integrates state-of-the-art technology smoothly to promote corporate success, providing a comprehensive “One-Stop Solution” for all digital demands, from cloud services, artificial intelligence, machine learning, and mobile and web app development technologies. Wama Technologies offers customized solutions that enable businesses to prosper in the digital era. At Wama Technology, our team prioritizes innovation, user experience, and client happiness to provide digital transformation. Wama Technology assists companies in improving user interaction, automatization processes, or delivering new ideas through the strategic use of technology.
Tech stack
Candid answers by the company
Wama Technology is a global IT Solution and Services Company and Consulting Agency, accelerating business to the next level.Wama Technology provides IT Solution and Services to Businesses. We strive to deliver the catalyst solutions that would accelerate the business to next level. We work on the requirement providing the concepts, models that best suits and can be utilized.
We offer a full range of mobile app development services that make things better for enterprises and companies we work with. Our team of dedicated developers fulfills your diverse business requirements through a number of services.
Similar jobs




-
Understanding of SDLC & OOPs concepts.
-
Must have experience with ASP.NET with C#
-
Good knowledge of SQL server / POSTGreSQL database
-
Basic Knowledge of javascript, JQuery, CSS, HTML5, Bootstrap
-
Ability to design Web architecture.
-
Ability to bug fixing in existing projects.
-
Knowledge of functions, procedure, triggers.
-
Ability to write optimized sql query.
-
Good knowledge of developing Desktop Application
-
Knowledge of WCF, Web Services and file management.
-
Knowledge of digital signature is preferred.
Roles And responsibilities-
-
Should be able to work in a team environment.
-
Strong in Software Development and Problem Solving Skills.
-
Design, Develop and Unit Test software independently.
-
Also should be able to understand the existing applications and should be in position to reengineer the codes to latest .Net technologies.
-
Freshers: Should have B.Tech background and should have strong in problem solving skills.


We are looking for a mature seasoned key player who will help build our team.
Are you a mentor and love code in general? We are seeking a senior .NET developer and hopefully other programming languages with at least 4 years of experience to be part of a team to write, debug, and test .NET code. You will be analyzing, troubleshooting issues and managing the implementation updates with current and planned customizations. The ideal candidate should have a strong understanding of object-oriented programming, relational databases, and software architecture principles.
Our work environment, mentoring, teaching, growing constantly nurturing, loving, and respect. To enjoy our work and move through tasks as painlessly as possible. We believe in helping and being helpful. Staying positive and being there when you have that umm, ‘I don’t know how to solve this’ we want you to feel completely 100% comfortable to get on a call, share a screen and move through it. We have the “If you are stuck over 15 mins ask someone rule”. and “ask a dumb question at least twice a day rule”. This is how we want our work environment.
We work fully remotely via Slack / Zoom / Whatsapp
Requirements:
4+ years of experience or more.
ASP.NET, C#, MVC.
Troubleshoot and resolve issues and bugs
Must be able to communicate in English speaking and writing, our CEO is American and talks fast. We are looking for adults in the room, people who can communicate, think and reason as key team members.
Work US East coast time zone EST GMT-5
We are looking for well-spoken "adults in the room", you will be a key player in shaping our team. Must have mentorship / manager experience.


ROLES & RESPONSIBILITIES:
*
- To develop, design, test, maintain and support custom mobile and web applications
- To collect the software requirement by the customer and develop the application as per their requirement
- Evaluate and research the products and technologies related to software
- To design and develop the activities and procedures related to activities and maintenance
- To write the high-quality code to meet customer requirement
- To design, develop and implement the critical application for .Net environment

Job Description:
- Code and test programming for software and mobile apps.
- Develop and deploy computer applications.
- Execute code builds to test and production environments.
- Fix bugs in existing code.
- Collaborate with product, design, and marketing teams.
- Creating top-quality applications.
- Collaborating with front-end developers.
- Ensuring that junior staff delivers according to standards.
- Improving functionality.
- Using the most updated and appropriate technologies.
- Designing and building application layers.
Sills required:
.Net, Java & SQL Database

Experience in Microsoft Azure Cloud Services, Azure Storage, Azure Development and Configuration, Azure Active Directory (AD), Cosmos DB / Document DB, .NET Core, ASP.NET, C#, MVC
Experience in implementing the Azure services to web apps.
Good knowledge and experience in Microsoft Azure, Cloud Services, Azure Storage, Azure performance optimization
Good experience in developing, configuring, deploying applications using Microsoft Azure
Experience in building services hosted in Microsoft Azure Cloud Services
Good experience in design and development of .NET Core, ASP.NET, MVC, and SQL Server-based web applications
Experience on Containerization, micro service development on Azure is preferred.
Experience in designing web application, REST APIs and database schema
Design & Development Skills .Net, MVC, Angular, Web Services, Web APIs & Power shell scripting
Good understanding of distributed & multi-tenant systems.
Should be able to migrate and integrate cloud services.
In-depth knowledge of design issues and best practices.
Solid understanding of object-oriented programming.


- Integrate data from various back-end services and databases
- Gather and refine specifications and requirements based on technical needs
- Create and maintain software documentation
- Stay plugged into emerging technologies/industry trends and apply them into operations and activities
What are we looking for in the Ideal Candidate?
- Proficient in creating Web (Responsive) applications using C#/.Net Framework
- Experience developing/consuming REST APIs
- Knowledge of multiple back-end languages (e.g. .Net Core) and JavaScript frameworks (e.g. Node.js)
- Angular 8+ / AngularJS experience would be preferred.
- Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design
- Hands-on experience with code versioning systems like Git, SVN.
- A clear understanding of client requirements & design specifications
- Aggressive problem diagnosis and creative problem-solving skills
- Ability to work and thrive in a fast-paced environment, learn rapidly, and master diverse web technologies and techniques.
Attributes:
- Team player, Positive Attitude
- Proven ability to work well with others in a fast-paced, iterative product definition and development environment.
- Able to work independently with little direct supervision and take initiative and be willing to mentor and solve problems




- Develop high performance, reusable, and reliable DOT net and PL/SQL code.
- Create interface services in Dot Net.
- Ensure the best possible performance and quality of the application
- Help maintain code quality, organization, and automatization
- To set and maintain coding standards.
- Able to mentor junior developers to use new coding techniques.
- Should be process-oriented.
Skills:
-Programming experience on the .NET platform in MVC framework with C# language, creating Web
applications, Web APIs, Windows Service, with good PL/SQL experience.
- PL/SQL in SQL Server/ Oracle
- Skills in HTML, C#, MVC 4, JavaScript, JQuery, AJAX, TFS, IIS
- Visual Studio 2012
- Team player with good communication skills



