

Payal
About
Company social profiles
Jobs at Payal
Key Responsibilities:
• Act as the primary contact for clients reporting issues related to trading applications and platforms.
• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
• Communicate proactively with clients about upcoming product features, enhancements, or changes.
• Build and maintain strong relationships with clients through regular, value-added interactions.
• Collaborate in conducting UAT, release validations, and production deployment verifications.
• Assist in root cause analysis and post-incident reviews to prevent recurrences.
Required Skills & Qualifications:
• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years in Application/Technical Support, preferably in the broking/trading domain.
• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.
• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.
• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to work under pressure during trading hours and manage multiple priorities.
• Customer-centric mindset with a focus on relationship building and problem-solving.
Nice to Have:
• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.
• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.
• Familiarity with cloud environments (AWS/Azure) and monitoring tools.
Why Join Us?
• Be part of a team supporting mission-critical systems in real-time.
• Work in a high-energy, tech-driven environment.
• Opportunities to grow into domain/tech leadership roles.
• Competitive salary and benefits, health coverage, and employee wellness programs.

Similar companies
About the company
To hire better and faster, companies need rich candidate data, smart software and sound human judgement.
Cutshort is using AI to combine all these 3 to offer a 10x talent sourcing solution that is faster, better and cheaper.
We have 3 AI-powered offerings
- Hire using our AI platform: Affordable annual subscriptions
- Get only sourcing: 3.5% of annual CTC when you hire
- Get full recruiting: 6.99% of annual CTC when you hire
Customers such as Fractal, Sprinto, Shiprocket, Highlevel, ThoughtWorks, Deepintent have built strong engineering teams with Cutshort.
Jobs
2
About the company
Among the multitude of healthcare IT companies, HealthAsyst has the required expertise in the US healthcare domain helping us offer world class healthcare IT services & solutions with improvement in productivity and efficiency.
HealthAsyst® is currently a leading provider of IT services to some of the largest healthcare IT vendors in the United States.
We bring the value of cutting-edge technology through our deep expertise in product engineering, custom software development, testing, large-scale healthcare IT implementation and integrations, on-going maintenance and support, BI & Analytics, and remote monitoring platforms.
As a true partner, we help our customers navigate a complex regulatory landscape, deal with cost pressures, and offer high-quality services. As a healthcare transformation agent, we enable innovation in technology and accelerate problem-solving while delivering unmatched cost benefits to healthcare technology companies.
Since 1999, HealthAsyst IT Services has been delivering technology solutions through a systematic, consultative approach to prestigious healthcare tech companies.
Jobs
4
About the company
Jobs
8
About the company
Jobs
4
About the company
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Jobs
374
About the company
Jobs
3
About the company
Founded in 2014 by two passionate individuals during their second year at Christ College, Bangalore, Moshi Moshi is a young, creative, and committed communication company that encourages clients to always "Expect the EXTRA."
Our diverse team of over 160+ people includes Art directors, Cinematographers, Content and copy writers, marketers, developers, coders, and our beloved puppy, Momo. We offer a wide range of services, including strategy, brand design, communications, packaging, film and TVCs, PR, and more. At Moshi Moshi, we believe in creating experiences rather than just running a company.
We are amongst the fastest growing agencies in the country with a very strong value system.
Below are the five of the nine principles we believe in strongly.
- Communicate Clearly.: Prioritize clear and open dialogue.
- Doing things morally right.: Uphold integrity in all endeavors.
- Dream it, do it.: Always Embrace optimism and a can-do attitude.
- Add logic to your life.: Ensure that rationality guides our actions.
- Be that fool.: Fearlessly challenge the impossible.
Come find yourself at Moshi Moshi.
Jobs
115
About the company
Shoppin' - if Pinterest and Google had an AI-powered baby 🍓
Here’s why:
shoppin' isn't just another AI powered tech platform.
we’re crafting a groundbreaking fashion search and shopping platform, one that outshines Google’s search capabilities, offers more intuitive recommendations than Pinterest, and engages users more deeply than Instagram’s feeds.
Our vision is bold — we’re not just building a foundational ai for fashion; we're aiming for the stars with a full-fledged fashion AGI.
Achieving such heights demands a remarkable team. Over the past month, our office has buzzed with energy and ideas, pushing us closer to crafting a user experience that feels as natural as it is innovative.
🚀 We have raised a funding of $1M pre-seed and will be raising another round very soon. Our aim is built the best founding team out there and we are scaling up our hiring efforts rapidly.
🍓Apply now to become a part of our creative force dedicated to shaping the future of fashion.
Jobs
1
About the company
VectorStack is a dynamic and creative leader in the IT industry. In addition to providing high-quality, high-value goods, consulting, and support services all in one package, we are dedicated to fostering innovation and providing our clients with outstanding solutions. We offer 24/7 service with an unwavering dedication to quality, guaranteeing prompt resolution of any issues.
Jobs
2
About the company
Jobs
10