
TrueTech Solutions
https://truetechsolutions.inAbout
With over 12 years of experience in the IT Services Industry catering to various Industries. Truetech delivers Application Development and other IT Services to large enterprises with experienced teams and robust tools for highest customer satisfaction and user experience. Truetech started with domestic clients and have expanded their services to the Middle East in 2010.. Venturing into various avenues and IT specialities, Truetech has established to be a reliable partner for IT demands for clients across industries. Truetech pays attention to the niche requirements of clients to enhance their organization processes. Truetech believes in culture and values which drives them to achieve greater lengths and deliver solutions with team collaboration and efficiency.
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Jobs at TrueTech Solutions
Primary focus area: ServiceNow IRM
Secondary areas: ITIL, ITAM, ITOM/CMDB & GRC,ITSM,
Exp - 5 - 8yrs
Location : Pune , chennai , mumbai , Bengaluru
Work Shift : 6:30 PM IST to 3:30 AM IST
Minimum Required Skills:
- Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) an IRM processes, metrics, and key performance indicators
- Must have solid understanding and experience in using several web technologies such as HTML, CSS, XML, JavaScript/AJAX and developing integrations with the ServiceNow platform using web services, SOAP, email, MID, plugins
- Knowledge of technical components such as LDAP, VPN, SSL and other such technologies.
- Has proven leadership experience in managing small teams and projects o Ability to produce documentation on various levels including technical and customer facing
Role Overview
We are looking for a ServiceNow Architect with proven expertise in Customer Service Management (CSM), especially in the Pre-Sales and Post-Sales lifecycle modules. The Architect will lead the design and implementation of scalable ServiceNow architectures that streamline customer journeys—from lead capture and onboarding, to contract management, case resolution, and renewals. This role demands strong technical depth, architectural vision, and hands-on experience across multiple ServiceNow applications.
Key Responsibilities
Architecture & Design
• Lead the architecture and high-level design of ServiceNow CSM Pre-Sales and Post-Sales modules, including:
• Pre-Sales: Lead/Opportunity Management integration, Customer Onboarding, Entitlement Management.
• Post-Sales: Case Management, Knowledge Management, Contract/SLM, Field Service, Renewals.
• Design integrations with CRM (Salesforce, MS Dynamics) for seamless pre-sales to post-sales transitions.
• Ensure alignment of architecture with enterprise standards, scalability, and compliance.
Pre-Sales Enablement
• Collaborate with sales and solution teams to demonstrate CSM capabilities to clients.
• Translate business requirements into solution blueprints across the customer lifecycle.
• Develop prototypes, architecture diagrams, and effort estimates that cover both pre- and post-sales use cases.
Post-Sales Delivery
• Oversee implementations of ServiceNow CSM modules with focus on customer experience & service quality.
• Guide delivery teams on workflows, data models, integrations, and security design.
• Act as an escalation point for complex technical issues during post-sales delivery.
• Collaboration & Leadership
• Partner with client architects, technical leads, and internal cross-functional teams.
• Provide thought leadership in designing customer engagement workflows end-to-end.
• Mentor developers and junior architects, building a strong CSM capability within the team.
Qualifications
Technical Expertise
• Strong hands-on experience in ServiceNow CSM with specialization in Pre-Sales and Post-Sales lifecycle modules.
• Solid background in ServiceNow architecture, data modeling, Flow Designer, IntegrationHub, and REST/SOAP integrations.
• Experience with other SN modules (ITSM, ITOM, HRSD, FSM) is a plus.
• Certifications (preferred/must-have)
• ServiceNow Certified Technical Architect (CTA) or equivalent experience.
• Certified Implementation Specialist – CSM (CIS-CSM).
• ServiceNow CSA (System Administrator).
• Relevant micro-certifications (e.g., Customer Service Management, IntegrationHub, Application Portfolio Mgmt).
Role : Inside Sales Specialist
Location : Chandigarh/Mohali/Panchkula
Exp : 5–7 yrs
Shift – 7 PM -4 AM
NP – Immediate – 10 days
JD
Responsibilities:
Conduct high-volume outbound calls to prospective clients in North America
Effectively pitch software services and articulate value propositions
Identify client needs, qualify prospects, and schedule meetings for the Sales OS Manager
Maintain accurate records in CRM and provide regular pipeline updates
Collaborate with sales and marketing teams to optimize outreach strategies
Requirements:
5–7 years of outbound sales development experience, preferably in software services/SaaS
Demonstrated success booking meetings with North American clients
Outstanding verbal and written communication skills (neutral or North American accent preferred)
Strong persuasion and objection-handling abilities
Self-motivated, target-driven, and highly organized
Familiarity with CRM and sales enablement tools
Backend Engineer
Job Overview
We are seeking an experienced Backend Engineer to architect and deploy scalable backend applications and services. The ideal candidate will have expertise in modern programming languages, distributed systems, and team leadership.
Key Responsibilities
● Design and maintain high-performance backend applications and microservices
● Architect scalable, cloud-native systems and collaborate across engineering teams
● Write high-quality, performant code and conduct thorough code reviews
● Build and operate CI/CD pipelines and production systems
● Work with databases, containerization (Docker/Kubernetes), and cloud platforms
● Lead agile practices and continuously improve service reliability
Required Qualifications
● 4+ years of professional software development experience
● 2+ years contributing to service design and architecture
● Strong expertise in modern languages like Golang, Python
● Deep understanding of scalable, cloud-native architectures and microservices
● Production experience with distributed systems and database technologies
● Experience with Docker, software engineering best practices
● Bachelor's Degree in Computer Science or related technical field
Preferred Qualifications
● Experience with Golang, AWS, and Kubernetes
● CI/CD pipeline experience with GitHub Actions
● Start-up environment experience
Required Skills & Experience
- 2–4 years of experience as an IT Recruiter or RPO Recruiter.
- Mandatory experience hiring for Product Development companies or startups.
- Strong understanding of modern tech stacks (Java, .NET, Python, Cloud, DevOps, Microservices, Mobile, etc.)
- Proven experience in sourcing passive candidates and working with niche tech talent.
- Excellent communication, stakeholder management, and negotiation skills.
- Ability to work in a fast-paced, high-growth environment.
Role : IT Recruiter / RPO Recruiter
Exp : 3 -5 yrs
Location : Malleswaram, Bengaluru
Notice Period : only Immediate joiners apply
Interview Mode : 2 rounds of F2F interview
JD
Required Skills & Experience
2-5 years of experience as an IT Recruiter or RPO Recruiter.
Mandatory experience hiring for Product Development companies.
Strong understanding of modern tech stacks (Java, .NET, Python, Cloud, DevOps, Microservices, Mobile, etc.)
Proven experience in sourcing passive candidates and working with niche tech talent.
Excellent communication, stakeholder management, and negotiation skills.
Ability to work in a fast-paced, high-growth environment.
Job brief
An ideal candidate will have 3 to 6 years of experience working in live projects related to data analysis or Business Intelligence.
Responsibilities:
- Work with business groups and technical teams to develop and maintain BI Reports & Dashboards.
- Designing, developing, and maintaining complex BI solutions, such as dashboards, reports, and data visualizations.
- Knowledge on extract data from various sources such as files, cloud, and databases & load to data warehouse and data lake.
- Responsible for performance tuning and optimization of BI solutions and ensure that the BI solutions perform efficiently and provide quick responses.
- Provide technical support during weekends, after-hours and holidays when needed.
Skills Areas
- Good knowledge of Data Analysis and Data Visualization and BI performance optimization techniques.
- Experience in developing Reports & Dashboards, relational and multidimensional models, report migration & Upgrade activities.
- Visualization Tools: Experience in one or more following visualization tools (Amazon QuickSight(Preferred), Bold BI, Power BI, Tableau, Qlik)
- Strong knowledge on writing simple and Complex SQL Query
- Knowledge in ETL job development using Informatica, Data stage or Any other ETL tools
- Knowledge in one or more of the following domains – fraud and risk, retail payments, banking, and financial services.
- Willing to learn new technologies and implement as per business requirement on-demand basis.
- A Self-Motivated Challenging Professional with excellent
- Problem solving Skills.
- Business Communication skills (Written & Verbal)
- Presentation & Documentation skills
- Mentoring and People Management skills
Experience
The ideal candidate will have relevant experience of > 3 years. Possession of a professional degree / post-graduation is desirable. Certifications in the respective technology areas will be an added advantage.
Dotnet Developer
Exp: 5+ years
Location : remote
Shift: 12 pm-9 pm
Key Responsibilities
- Design, develop, and maintain applications using OutSystems and .NET technologies.
- Implement Object-Oriented Programming (OOP) principles in application design.
- Develop and integrate Web APIs, WCF services, and MVC applications.
- Build responsive web interfaces using HTML5, CSS, JavaScript, jQuery, AJAX.
- Manage and optimize databases, with strong focus on MS SQL Server.
- Perform data migration and system integrations.
- Configure and maintain applications in IIS and related environments.
- Work with Identity Server for authentication and authorization solutions.
- Apply software design patterns and follow established software development methodologies.
- Troubleshoot, debug, and optimize application performance using appropriate monitoring tools.
Required Qualifications & Skills
- 5+ years of experience in OutSystems and .NET development.
- Official certification in OutSystems as a Full-Stack Software Developer.
- Proficiency in .NET, C#, Web API, WCF, MVC, and SQL Server.
- Hands-on experience in HTML5, CSS, JavaScript, jQuery, AJAX.
- Strong understanding of data migration, integration, and Identity Server.
- Knowledge of IIS configuration and deployment.
- Excellent problem-solving and troubleshooting skills.
- Familiarity with performance monitoring tools and methodologies.
We are hiring for Sr. Dotnet developer. Please find below the details for your reference
Exp: 5+ years
Location : remote
Shift: 12 pm-9 pm
Rate: 1.5 L
Key Responsibilities
- Design, develop, and maintain applications using OutSystems and .NET technologies.
- Implement Object-Oriented Programming (OOP) principles in application design.
- Develop and integrate Web APIs, WCF services, and MVC applications.
- Build responsive web interfaces using HTML5, CSS, JavaScript, jQuery, AJAX.
- Manage and optimize databases, with strong focus on MS SQL Server.
- Perform data migration and system integrations.
- Configure and maintain applications in IIS and related environments.
- Work with Identity Server for authentication and authorization solutions.
- Apply software design patterns and follow established software development
- methodologies.
- Troubleshoot, debug, and optimize application performance using appropriate monitoring
- tools.
Required Qualifications & Skills
- 5+ years of experience in OutSystems and .NET development.
- Official certification in OutSystems as a Full-Stack Software Developer.
- Proficiency in .NET, C#, Web API, WCF, MVC, and SQL Server.
- Hands-on experience in HTML5, CSS, JavaScript, jQuery, AJAX.
- Strong understanding of data migration, integration, and Identity Server.
- Knowledge of IIS configuration and deployment.
- Excellent problem-solving and troubleshooting skills.
- Familiarity with performance monitoring tools and methodologies.
Required Qualifications
- 4+ years of professional software development experience
- 2+ years contributing to service design and architecture
- Strong expertise in modern languages like Golang, Python
- Deep understanding of scalable, cloud-native architectures and microservices
- Production experience with distributed systems and database technologies
- Experience with Docker, software engineering best practices
- Bachelor's Degree in Computer Science or related technical field
Preferred Qualifications
- Experience with Golang, AWS, and Kubernetes
- CI/CD pipeline experience with GitHub Actions
Start-up environment experience
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