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Essential Responsibilities
- Primary responsibility would be overseeing complete Load balancing and Network Packet Broker Operation.
- Load Balancing Engineer with hands-on experience on F5 BIG-IP GTM and LTM devices as well as Citrix NetScaler.
- Hands on experience in migrating other load balancer vendors to F5 Load Balancer
- Must be an expert in F5 and Citrix Load Balancing platforms.
Roles and Responsibilities
- Should analyse, design, implement and maintain the networks F5 and Citrix NetScaler Load Balancer infrastructure.
- Should inspect data packets and TCP, IP flow in network and application flow.
- Should possess a working knowledge of switches, routers, and firewall concepts.
- Should be able to configure and maintain F5 and Citrix Load Balancers, load balancing best practices.
- Should also take the responsibility to upgrade network operating systems software and hardware as per the management requirements.
- Must ensure that the plans are integrated effectively with the other aspects of the technical infrastructure.
- Extensive knowledge of Load balancing technology including algorithms and health check options.
- Knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check.
- Knowledge and experience with F5 BIG-IP GTM Wide IP configuration.
- F5 BIG-IP iRule programming and troubleshooting experience.
- Extensive knowledge of Citrix NetScaler VIP configuration with Knowledge and experience with Citrix NetScaler Global Load Balancing (Gslb) configuration.
Essential Duties & Responsibilities included but are not limited to:
• Handle Level 1 and Level 2 Telephony, some Network support, and
escalations from Level
• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.
• Understanding of Network Support for Switching, Wireless and routers
• Log tickets and assist end users with technical queries, or escalate to the appropriate team
• Deployment, implementation, and ongoing support of telephony
solutions/systems with assistance of onsite tech team
• Ability to trouble-shoot and partner with other teams remotely for
resolution
• Follow up on outstanding requests and ensure timely resolution
• Involvement in scoping replacement or implementation options for client proposals
Required Qualifications
• 3-5+ years working in a Help Desk or IT support environment
• 2-3+ years of phone system/PBX experience
• 2-3+ years of SIP experience
• 2-3+ years of Network troubleshooting experience for LAN/WAN
• Some desirable telephony qualifications or experience in any of the
following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk
(Training will be provided on major solutions that we use)
• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet
• Excellent verbal and written skills to both customers and internal staff
• Proactively identify and resolve problems, using documented or
researched answers and providing resources to other IT staff and users
• Organizational and prioritization skills
• Demonstrated ability to quickly learn new job-related tasks
• Ability to work effectively in a team atmosphere as well as alone
depending on shift placement.
What do you need for this Role?
• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.
• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.
•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.
Position: Windows SRE
Responsibilities:
- Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support
- Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing
Requirements:
- Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
- Windows server expertise
- Familiar with WAN/LAN technologies
- Understanding of the OSI model
- Virtualization - MS Hyper-V, VMware, vSan
- Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
- MS IIS administration and configuration
- MS Active Directory
- MS Storage Space
- DNS and DHCP
- SSL certificates and PKI
- Familiar with the ITIL framework
- Strong PowerShell experience
- Information Security experience a plus Other Qualifications
- Excellent attention to detail
Experience: 8-10 years
Network Engineer duties and responsibilities
· Design and deploy of LANs, WANs, and wireless networks, including servers, routers, firewalls, load balancers, switches, and other hardware
· Configure, tests, and maintains LAN/WAN equipment and related services
· Identifies, diagnoses, and resolves network problems
· Architecting, creating, managing and maintaining Network, Server and PC health for clients (as defined by SLA)
· Managing existing and deploying new system configurations, including Windows Server, Virtualization Systems, and Desktops (Windows and MAC)
· Provide Tier 2 and 3 support for internal and external customers
· Provide formal corporate communications on directional changes or changes that will impact existing services
· Select and implement security tools, policies, and procedures in conjunction with the company’s security team
· Monitor and maintain all levels of network security internally and externally
· Create and maintain comprehensive documentation for all implemented networks
Network Engineer requirements and qualifications
· Previous working experience as a Network Engineer for (2) year(s)
· BE/ BCA, MCA, B.SC -IT/CS
· Cisco certifications, CCNA, CCNP or CCIE/ MSCIT
· In depth knowledge of IP Schema
· Hands on experience with equipment from Cisco / UTM / Fortigate / Juniper/ Active Directory/ mailig
· Excellent organizational and time management skills
· Analytical, data driven problem solver
Network security Specialist
Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies
Be a customer advocate with an obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available Network & Security Infrastructure
Involved in Enterprise level networking with Routing/Switching configuration/diagnostic experience in Global Network infrastructure design delivery of WAN/SD-WAN, LAN/SDN, Firewall/DFW, and F5/ALF.
Working knowledge of Palo Alto firewalls
Strong understanding of the following Network protocols: BGP, IPSec and IPSec VTI VPN
Work closely with the Network architecture, security and application teams to roll out new designs and perform activities for supporting migration projects.
Implement an automated process for the cloud network environment eliminating manual and repetitive tasks
Implement industry-standard cloud network security practices during build activities and maintain them throughout the lifecycle.
Perform functional testing to verify implementation meets production acceptance standards.
Provide support of cloud network services for complex issues.
Good understanding of Aruba Wireless setup
If ur profile matches the requirements share your resume at anithadotkatintuitivedotcloud
Thanks & Regards,
Anitha. K
TAG Specialist
VLAN, STP and many other switchings configurations.
taking ownership of the technical support for assigned analytical and ability to work under pressure, future job scope involves implementation, troubleshooter in routing switching domain ( L2 and L3)
This role requires a self-motivated leader with direct Product Management experience delivering Solutions around MS Teams Telephony. Candidate must have a keen sense of the overall UCC market, competitive awareness of the India Unified Communications and Collaboration solutions market and provide critical strategic direction related to India Domestic and Global UC objectives.
The Candidate will be responsible for the India UCaaS/MCS objectives and targets. Also, responsible for Product Life cycle management that involves Envisage, Concept, Framework, Partnerships, Process, Engineering validation, Documentation, GTM etc.
the other responsibility involves Pricing, Bundling, Enablement through Trainings, Adoption and Growth strategy that plugs into our entire UCaaS/MCS portfolio. Critical to success will be identifying Enterprise and Partner offers, migrating customers to the next generation UCC platform with Regulatory compliance, differentiated solution capabilities ensuring that lifecycle management and improving adoption services.
The Product Manager will champion and execute across cross-functional teams and drive solution enablement discussions with Sales, Solutions, Engineering, Service Assurance, Operations, Technology & Service Development teams. The successful candidate will be setting objectives and delivering results that have a significant impact on product adoption.
The Product Manager will champion projects through the Tata Communications New Product Introduction/Agile Development process and lead the UCaaS/MCS Workstream that is accountable for the delivery and customer acceptance of the solutions.
The Global Product Manager will be fully responsible for the Annual Operating Plan (AOP), P&L and CAPEX/OPEX of all UCaaS/MCS business initiatives and programs. Key focus will be on Gross and Net Revenue contribution and growth targets that are assigned to the UCaaS/MCS portfolio.
Job Family Descriptor
This includes technology and network planning acorss multiple layers, introduction of new technologies into the network for new services and/or better network efficiency.
Designs the network architecture and performs technical analysis of software, hardware, and network systems, systems engineering for front-end processors, multiplexes, LAN/WAN communications, network nodes, switches, and various transmission systems.
Analyses traffic flows and trends, route planning, network optimisation, routing solutions and forecast of traffic. Performs integration with existing systems and conduct service validation prior to hand over to Service Operations team. Has knowledge on IP routers, switches, fiber optic connections, microwave wireless transmission, 2G/3G/4G, DSL and radio frequency systems, etc.
The function engages with LOBs and Products Team to understand market forecast/ trends, and with relevant teams and vendors to discuss solutions and cost estimates and CAPEX optimization initiatives.
Also responsible for equipment planning via rfp while working along with commercial team.
Broad outline of the Role
Operational role, responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area.
Capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.
Capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision.
Demonstrates a level of flexibility in resolving problems/issues that at least to in-depth command of all techniques, processes, tools and standards, within the relevant field of specialisation.
Able to identify problems and significantly improve, change or adapt existing methods and techniques
Job Brief
The role is to coordinate strategies for defining, deploying, and designing a next-generation, cloud-based unified communications platform. This includes managing all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all products and services, both internally and those integrated with Internet-based services.
Responsibilities:
- Provide ongoing support of the Stage Prod environments that are placed in public clouds;
- Improvement Observability of the Product and Infrastructure it placed in;
- Support integrations with other Products and collaborate with Teams owning them;
- Write high-quality documentation;
- Improve deployment process: CI/CD pipelines, automations and so on and so forth.
Requirements:
Technical Experience:
- Confident Linux administrator and common experience as administrator of services used by customers (internal or external);
- Monitoring Systems and Observability Tools: Prometheus Grafana; ELK;
- CI/CD experience: Git GitLab, Bazel or Jenkins;
- DevOps SRE practices understanding, including common toolset, approaches, deployment strategies et cetera;
- IaaC: HashiCorp Terraform, CloudFormation;
- Public Clouds -Networking, Containers. DNS, other common public clouds services: computing, storages, billing, user management and roles control (AWS);
- Docker Kubernetes: near to CKA level;
- Networks: TCP/IP, NAT/PAT, HTTP(s), DNS;
- Basic experience with databases administration (MySQL or PostgreSQL);
- Automations: Python in Linux Administration;
- Understanding of Change Incident management processes
What you will be doing:
- Participate in network and security initiatives, network designs, project plans, and deployments as well as coordinating technical issues with vendors and internal teams
- Contribute to design, installation, maintenance, vulnerability remediation, and monitoring of network and security systems
- Responsible for expert-level troubleshooting of any problems relating to global issues - participation in security incident management and response.
- Providing support and guidance to Technology teams across network and security technologies.
- Adhere to IT access-management incident response and change control procedures (ITIL)
- Continuous documentation of the IT network infrastructure including technical specifications, design documents, roll-out, and disaster recovery plans
What we are looking for:
A Network Security engineer with a solid comprehensive background in:
- Ability to manage, supervise and delegate multiple tasks
- Strong experience with SIEM and log management
- EDR (Endpoint Detection and Response - especially in Microsoft ATP, Defender or SentinelOne) configuration and management.
- Vendor management; including SOC (Security Operations Centre) providers
- Global Security Incident management support
- Experience in SD-WAN (Meraki) management and troubleshooting
- Knowledge of network security, hardening network equipment, and vulnerability scans
- Experience in Microsoft security and endpoint management tooling such as MCAS and MEM
- Excellent troubleshooting skills. Ability to rapidly identify respond to and resolve issues
- Proven experience in remote access technologies (ZScaler an advantage)
- Excellent communication skills (written and verbal).
- An ability to work under pressure and take ownership of tasks and customer issues.
- Ability to work individually and as part of a global Infrastructure Technology team with regional teams in India, UK and North America.
- Preparing Scope of Work and Project Plans for the Solution.
- Preparing High Level & Low Level designs as per proposed Solution.
- Design and Implementation of Routing and Switching technologies.
- Design and implementation of Data Centers on SDN technologies e.g. Cisco ACI, VMware NSX.
- Campus LAN and Wireless design, Implementation and Troubleshooting.
- Design and implementation of software defined campus network e.g. Cisco DNA, SD-Access
- Design, Implementation of WAN, and SDWAN Technologies.
- Hands on experience on WAN optimization technologies.
- Troubleshooting and repairing network issues, as well as developing, applying
- Hands on experience on WAN optimization technologies.
- Troubleshooting and repairing network issues, as well as developing, applying and enforcing best practices and policies
- Monitoring and performing routine tests on an assigned system and reporting results.
- Identifying opportunities for continuous improvements
- Contributing and producing regular status reports as required
- Provide resolution to project or customer issues, following proper escalation procedures, in a timely fashion
- Create project documentation and procedures
- Excellent communication (written and oral) and interpersonal skills
- Knowledge and experience of ITIL based service processes: Incident Management, Change Management, Release Management, Problem Management, etc.
Responsibilities (not exhaustive)
- Install and configure software and hardware
- Manage network servers and technology tools
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
- Build an internal wiki with technical documentation, manuals and IT policies
- Maintain all local software and hardware licensing to ensure conformance.
- Support determination of local and customer needs for yearly budgeting process and request for proposal processes.
Education / Skill Set
- Any B.Tech / BE graduate
- Minimum 3+ years of experience into IT system administration
- A working knowledge of IT operating systems, particularly Windows, IOS
- Hands on experience of installing IT hardware and software
- Strong communication skills
Abilities and Traits
- Proven experience as a System Administrator, Network Administrator or similar role
- Experience with databases, networks (LAN, WAN) and patch management
- Experience with Firewall management
- Handling LAN / WAN networks an coordinating with ISPs
- Working with vendors for purchasing / renting laptops and desktops.
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
Location
Chennai
Well reputed Multinational firm
REQUIRED CITIZENSHIP / WORK PERMIT / VISA STATUS:
Should be currently based in Japan with Valid work visa
MUST HAVES:
Experience Required:
- LAN/Wireless LAN based skills(over 3 years experiences)
- Firewall based skill (over 3 years experiences)
- Server based skill (over 3 years experiences)
- WAN/Internet based skills (over 3 years experiences)
*
- Required General Skills:
- Fluent in Japanese(both written & verbal) and English(reading & written)
Job role :
- · WAN, LAN, Wireless LAN, Firewall, ServerWork Contents;
- · Support Design and Implementation
- · Create documentation or basic design and detail design
- · Join required meeting(Internal, External)
- · Management Change(Create and close change record)
- · Test(Unit, Integrated) in on-site
- · Create the result of test document
- · Create change procedure
- · Installation equipment in on- site
- · Support soft MACD from remote site
- · Create operation manual
- · Support problem management
- · Support inventory management
- · Support configuration hencmanagement
- · Support reporting
- · Cisco Router/Switch/FW (MPLS, BGP, OSPF, STP, VLAN, QoS, VRF)
- · Juniper Router/Switch(SRX/EX/QFX)
- · Server (Linux,)
- · Wireless (CAPWAN)