Network Data B3 NTS

Position – SRE Engineer

Location – Navi Mumbai

Who are we

Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics-based diagnostic solution for Tuberculosis was recognized as one of the top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

About the Role:

We are seeking a highly skilled Site Reliability Engineer (SRE) to join our infrastructure team. The ideal candidate will bring deep expertise in Linux systems, cloud infrastructure automation, and network administration, with a strong focus on reliability, scalability, and performance. ensuring firewall/network security compliance.

Key Responsibilities:

• Develop and maintain automation scripts (Bash, Python, etc.) for system and cloud infrastructure operations.
• Manage, monitor, and troubleshoot Linux servers  in production environments
• Familiarity with Network tools in Linus to triage  network connectivity  and performance issues .
• Configure, maintain, and secure network infrastructure including switches, routers, and firewalls.
• Design and execute Network Continuity Plans (NCP) and disaster recovery strategies.
• Collaborate with cross functional team for triaging and resolving site specific issues in production  related to  server deployment , SOP adherence , Triage and defect resolution
• Collaborate with developers and DevOps teams to define SLAs, SLOs, and error budgets.
• Implement proactive monitoring and alerting using modern observability tools.
• Participate in on-call rotations and incident response processes.
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Objectives of this Role:

• Build, automate, and manage scalable infrastructure and deployment pipelines to support development and production environments.
• Enable rapid, secure, and reliable software delivery across engineering teams.
• Ensure system availability, performance, and security in cloud and containerized environments.
• Implement and enforce best practices in CI/CD, observability, and incident response.
• Collaborate with cross-functional teams including software developers, QA, and product managers.
• Proactively identify and automate manual processes to improve engineering efficiency.
• 3–7 years of experience as an SRE, DevOps, or Systems/Network Engineer.
• Strong scripting skills (e.g., Bash, Python, or Go).
• Proficiency in Linux administration and performance tuning.
• Deep understanding of TCP/IP, routing, DNS, firewalls, and networking protocols.
• Hands-on experience managing network infrastructure and firewall rules (e.g., iptables, pfSense, Palo Alto, etc.).
• Docker (multi-stage builds, docker-compose)

Soft Skills

• Proactive problem-solving and ownership mindset
• Strong documentation and communication skills
• Ability to mentor junior engineers
• Curiosity to learn and experiment with emerging DevOps tools

Preferred Qualifications:

• Certifications such as CKA/CKAD, RHCE, AWS Certified SysOps Administrator, or Cisco CCNA/CCNP.
• Experience with service meshes (e.g., Istio), observability stacks (e.g., Prometheus, Grafana), or network policy management (e.g., Calico, Cilium).
• Exposure to secure DevOps practices and compliance standards (e.g., ISO, NIST).

To know more about us – https://haystackanalytics.in

• Enterprise Network Implementation for Global Enterprise customers.
• Extensive experience in a network implementation environment gained in an ISP or telco or enterprise environment.
• Good technical knowledge and practical experience of BGP, OSPF routing protocols & switching technology.
• Conversant in best practices appropriate to network design and security.
• Understanding of hardware and software performance and scaling limitations.
• Network implementation, and management using Cisco Routers & switches ( Nexus & Catalyst), Juniper M and T series routers, and Aruba Wireless.
• Excellent communication and interpersonal skills – confidence and professionalism both in working with multinational project teams and with clients on various levels of the organisation, from technical audiences to senior management
• Analytical and critical thinking; innovative problem-solving capability for complex customer requirements
• Ability to work under pressure from both customers and internal stakeholders and produce solution designs that are deliverable

Experience:
• A minimum of 4 years’ total experience in the areas of Networking and Telecommunications technologies
• At least 2 years’ experience in dealing with large, corporate customers in a technical solution Implementation profile.

The Network Engineer position provides a secure network infrastructure and resolves any network security related findings. Evaluate and analyze new technologies for potential applicability to business needs. Design, install, and support the network infrastructure capable of supporting the business processes at Citizens Energy Group. Design, test, and implement a disaster recovery process and procedures for the network infrastructure. Maintain a solid technical knowledge of computer hardware, software and applications available within the industry to support our current systems and assist in planning future directions.

Detailed Description

Essential Duties and Responsibilities:

• Responsible to provide on-call support in a 24/7 environment and remedy network outages or other interruptions.
• Maintain existing network equipment, installing new equipment and replacing faulty equipment in plant environments. Vendor and warranty management for network hardware and software.
• Design, implement, document, and test Disaster Recovery process and procedures for network infrastructure
• Manage network infrastructure backup and recovery processes
• Security and critical IOS update patch management
• Advise team for network infrastructure-related issues
• Proactive monitoring of to identify outages, service degradation, or security threats and responding accordingly
• Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data.
• Design, implement, and maintain network infrastructure to meet SLA requirements
• Design, implement, and maintain Firewall infrastructure for internal and remote use.
• Design, implement, and maintain network management platform for proactive monitoring and management of network infrastructure
• Designing, maintaining, and effectively operating Local Area Networks (LANs) and Wide Area Networks (WANs), Wireless, Internet Connectivity, and Network Security
• Prepare and ensure accuracy of documentation, procedure manuals, and help sheets for network installations, including data, voice, and video systems.
• Assist in development of business continuity and disaster-recovery plans, and maintain current knowledge of the plan. Respond to emergency network outages in accordance with business continuity and disaster-recovery plans
• Performs other duties as assigned
• This position will require an onsite presence and 80% local travel, as it will be supporting our utilities in the Greater Indianapolis Area

Job Requirements

Required Qualifications:

• Four-year degree with emphasis in Computer Science, Computer Technology, MIS or equivalent experience.
• Minimum 5 years of designing and supporting network devices and network protocols (Network switches, Firewalls, Wireless controllers and APs, BGP, OSPF, EIGRP, SIP and layer 2 protocols Spanning Tree, VPC, VDC and VTP).
• Experience with Watchgaurd Firewall, Active Directory, NPS, and RADIUS configurations
• Good interpersonal skills to interact with customers and team members
• Strong organization skills to balance and prioritize work
• Ability to work independently and as part of a team

Roles & Responsibilities:

We are looking for a Senior Network Engineer to be responsible for the development and support of a complex networking infrastructure critical to the operation of the Company. This position will develop technical solutions to complex problems requiring the regular use of ingenuity and creativity.

• Maintain, test, and monitor complex local area and wide area network designs encompassing multiple technologies using established procedures and tools.
• Diagnose network issues and provide problem resolution in a timely manner.
• Develop and maintain all network component and system configurations.
• Design, install, and support networking systems and operations.
• Troubleshoot network performance issues.
• Analyse system errors or failures and work to resolve issues. Escalate as necessary to maximize system availability.
• Provide technical support to peers and guidance to users.
• Evaluate new network technologies and make recommendations regarding the integration of relevant technologies into the existing network. Recommend upgrades, patches, and new applications or equipment.
• Maintain knowledge of emerging technologies and enhanced applications.
• Create and maintain network systems documentation and asset management information.

Qualifications:

• 9+ years of networking systems experience is required.
• Experience with Cisco products and support services and procedures is essential; Cisco certifications are preferred, but not required.
• Expert level experience with Cisco Nexus Switching equipment required.
• Expert level experience with Cisco /FMC/ASA Anyconnect.
• Expert level experience with Cisco ISE, posturing RADIUS, TACACS.
• Experience with F5 LTM.
• Expert level experience with routing protocols (EIGRP, OSPF, BGP, DMVPN, IPSEC VPN).
• Expert level experience with L2 technologies (VPC, VTP, port channels)
• Experience with Palo Alto firewalls, and Meraki WIFI/SD WAN.
• Experience with network related tasks with AWS.
• Must be able to work flexible hours on-site and remotely.
• Must be able to work in a complex, dynamic team environment with minimal supervision and possess good organizational skills.
• Strong interpersonal skills are needed to work well with a talented team of infrastructure support personnel and application developers.
• CCIE certification - preferred
• Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the company in an articulate, professional manner.
• Ability to organize, prioritize and handle multiple assignments on a daily basis.

Installation, Configuration and Troubleshooting of Network Equipment e.g CCTV Camera, Network Switch, Router, Wi-fi, Server and Desktop computer etc. Willing to travel entire India based on project requirement.

As an IT Infrastructure Architects design and implement information systems that support an enterprise infrastructure. You will provide the necessary technical infrastructure for the development of new and existing infrastructure technologies and system requirements. 

Improve efficiency and streamline operations. enhance design specs, create technical documentation, implement control concepts and deliver expected outcomes. Collect performance data to monitor systems resource usage and failures rates and provide solutions and recommend changes. ensure scalability and anticipate capacity growth through careful planning and awareness of industry, business and client’s growth trends. Design activities rely on accurate data, sensible KPIs and performance metrics to improve processes and bridge gaps

Primary Responsibilities:

Conducting research on emerging and existing technologies. Recommend system alternative technologies and infrastructure development efforts that increase infrastructure flexibility, reliability, stability, scalability, resilience, availability, performance and cost effectiveness. All collective research efforts will contribute to the creation of architectural road maps that leverage software and cloud technologies. Research customer interaction, policy adherence, enterprise processes. May act as the subject matter expert of architectural virtualization.

Needs to guide in execution of Incident, Change, Release, Problem, Performance, and Availability Management

Security of all infrastructure is of paramount importance and is periodically audited, monitored and updated in keeping up with latest threats and risks.

Identifying best practices for future implementation. Architects provide feedback to the enterprise and incorporate all gathered information into future integration plans.

Provides DevOps thought leadership and mentoring in both advisory and delivery contexts, focusing on the requirements of Technology and Business and how these are best served by continuous improvements to our delivery approach

Required Technical skills and Experience

• Over 10+ years of experience as IT Infrastructure Architect
• Bachelor / Masters Degree in Computer Science, Information Technology or related field
• Must have experience in Infrastructure architecting on AWS/ Azure/ Google cloud.
• Should have a very good understanding of Cloud Native services (IaaS, PaaS, SaaS) platforms for application deployment and scalability in a cost effective manner, addresses scalability, availability, service continuity (DR), performance and security requirements. auto-scaling and self-healing.
• Has hands on experience with cloud orchestration using Kubernetes or apache Mesos on marathon would be an advantage
• Evangelizing microservices-based architectures using containerized applications; help to drive strategy and implementation of cloud native infrastructure
• Sound Knowledge of RDBMS, preferably with MYSQL Mongo, Elasticsearch, Redis. Working knowledge of, CDN/WAF 
• Proven expertise on Linux, and DevOps tools such as Git, Jenkings, maven, Bamboo Docker, Puppet, Ansible,Kubernetes,terraform. Elastic Beanstalk, Openshift
• Infrastructure security (VPC, tunneling, API management, Governance) and networking security solutions like routing, switching, Firewalls etc.
• Good debugging skills on Linux, Apache, Nginx, PHP, MYSQL and cloud-based application and administration of RHEL, CentOS/Ubuntu
• Experience in Cloud scale APM and Monitoring Tools such as ELK ,Splunk, Nagios, Graffana, XMON Datadog, Dynatrace, Appdynamics, Cloud Monitoring.
• Troubleshoot and debug environment and infrastructure problems found in the production and non-production environments.
• Implements security improvements by assessing current situations; evaluating trends; anticipating requirements.
• Determines security violations and inefficiencies by conducting periodic audits.
• Upgrades system by implementing and maintaining security controls.
• Must have knowledge of leading storage backup solutions.
• Experience with one or more Unix shell scripting languages (Bash, C-Shell)

• Team mentoring and support for ramping up new engineers
• Provide leadership in planning, defining requirements, scoping efforts, and setting appropriate milestones
• Using a data-driven process/mindset, author technical content to support the incident response process (e.g. postmortem/root cause analysis) and develop interim solutions to prevent or quickly resolve issues/problems the next time.
• Experience with networking technologies (routing, switching, IP addressing, DNS, Load balancers, etc.) Knowledge of :  - File systems, NFS, CIFS, iSCSI - IPv4 networking, including TCP/IP, SMTP/POP/ IMAP, HTTP/S, LDAP – DNS
• Ability to work independently while tackling complex problems
• Passionate to palm ownership and responsibility of the systems - 24x7