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Trainee Engineer - IOS Technical Support
Trainee Engineer - IOS Technical Support
CometChat's logo

Trainee Engineer - IOS Technical Support

Rachel Angelin's profile picture
Posted by Rachel Angelin
0 - 1 yrs
₹4L - ₹5L / yr
Mumbai
Skills
skill iconiOS App Development
skill iconSwift
UIKit
skill iconObjective C
Technical support

Position Overview & Priorities

We are looking for an IOS developer with 0-1 year of experience. You will coordinate with the rest of the team working on different layers of the product. Therefore, a commitment to collaborative problem-solving, sophisticated design, and quality products is important. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required:

 

Primary responsibility would be:

  • Responsible for answering and solving customer queries via live chat, email, and calls.
  • Develop a deep understanding of the Product & Technology.
  • Learn the codebase - how classes/components/functions/events work together and affect each other.
  • Help customers implement a chat solution by walking them step by step through any aspect of the integration process that is giving them trouble.
  • Know the documentation inside and out to find the correct documents for customer issues.
  • Troubleshoot customer codebase errors to determine if the root cause is on the customer end or CometChat end.
  • Identify product bugs by attempting to replicate customer issues in CometChat sample apps.
  • Reply to support requests via chat and email - including technical and nontechnical support queries.
  • Join and lead customer calls where customers explain and show code-based errors and issues.
  • Improving coding skills to a point where you can work on CometChat codebase.
  • Write and maintain code.
  • Work on minor bug fixes.
  • Writing clean and efficient codes for iOS.
  • Developing new features and user interfaces as per product specification.
  • Staying up to date with new mobile technologies trends, applications, and protocols.
  • Collaborating with a team to define, design, and ship new features.


Prioritised Experiences and Capabilities

  • Having 0-1 years of experience in internship/training of iOS development.
  • Must have used agentic IDEs and coding assistants (e.g., Cursor, Claude Code), to accelerate delivery while maintaining code quality, security, and engineering standards.
  • Basic knowledge of Swift.
  • Knowledge in iOS frameworks such as Core Data, Core Animation, etc.
  • Familiarity with RESTful APIs to connect iOS applications to back-end services will be an added advantage.
  • Better to have understanding of Apple’s design principles and interface guidelines.
  • Knowledge of low-level C-based libraries is preferred.


Interview Process

Our goal is to make sure you have the chance to get to know CometChat as we learn more about you. Through a series of conversations with CometChat’s founders and key stakeholders, we’ll want to learn more about your strategic and functional expertise, and your passion. We hope that you’ll bring questions and ideas to each conversation and suggest ways that we can get to know you and your capabilities better.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About CometChat

Founded :
2019
Type :
Product
Size :
100-500
Stage :
Profitable

About

CometChat is a full-stack conversational platform built to unify every layer of interaction — bringing together real-time conversations (chat, messaging, voice, and video), AI Agents, moderation, notifications, and analytics in one modular, developer-first solution.


We believe the interface of the future is conversation — not clicks. Every app will soon have an AI layer that’s as native as text messaging today. That’s why we’re building the infrastructure for the world’s AI-powered conversations — from human-to-human, to human-to-agent, to multi-party collaboration with AI in the mix.


From AI onboarding assistants that get users productive in minutes, to copilots that perform complex workflows in-app, to intelligent moderators that protect and guide communities in real time — our AI Agent platform makes it all possible.


With CometChat’s ready-to-use UI kits, powerful SDKs, and our Full Stack AI Agent Platform, product teams across startups and enterprises can launch safe, scalable, and smart in-app interactions faster than ever.


Read more

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