Engineering Lead

IT Operations Management:

 Oversee daily IT operations including infrastructure, service desk, data center,

and network management.

 Ensure high availability, performance, and security of all IT services and

platforms.

 Implement and uphold ITIL best practices across incident, change, problem, and

service management.

 Lead and mentor the IT operations team to achieve performance and service

excellence.

 Monitor KPIs and drive continuous improvement in IT service delivery.

Presales Support for Managed Services:

 Collaborate with Sales and Solution Architects to develop tailored Managed

Services offerings for prospective clients.

 Participate in client meetings to present operational capabilities, service

models, and SLAs.

 Contribute to proposals, RFP responses, and technical documentation for

managed services solutions.

 Provide technical insights and feasibility assessments for client requirements.

Customer Infrastructure Transition:

 Lead the transition and onboarding of customer IT environments into our

Managed Services framework.

 Define and execute transition plans including discovery, documentation,

handover, and stabilization.

 Coordinate with internal teams and client stakeholders to ensure smooth

migration of services and minimal disruption.

 Identify risks and mitigation strategies during the transition phase.

Vendor and Compliance Management:

 Manage third-party service providers and ensure SLA compliance.

 Ensure adherence to industry standards, security practices, and regulatory

requirements.

 Participate in IT budgeting, procurement, and capacity planning.

Job Title: Data Engineer

Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.

Job Purpose and Impact

As a Data Engineer at Cargill you work across the full stack to design, develop and operate high performance and data centric solutions using our comprehensive and modern data capabilities and platforms. You will play a critical role in enabling analytical insights and process efficiencies for Cargill’s diverse and complex business environments. You will work in a small team that shares your passion for building innovative, resilient, and high-quality solutions while sharing, learning and growing together.

Key Accountabilities

Collaborate with business stakeholders, product owners and across your team on product or solution designs.

· Develop robust, scalable and sustainable data products or solutions utilizing cloud-based technologies.

· Provide moderately complex technical support through all phases of product or solution life cycle.

· Perform data analysis, handle data modeling, and configure and develop data pipelines to move and optimize data assets.

· Build moderately complex prototypes to test new concepts and provide ideas on reusable frameworks, components and data products or solutions and help promote adoption of new technologies.

· Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.

· Other duties as assigned

Qualifications

MINIMUM QUALIFICATIONS

· Bachelor’s degree in a related field or equivalent experience

· Minimum of two years of related work experience

· Other minimum qualifications may apply

PREFERRED QUALIFCATIONS

· Experience developing modern data architectures, including data warehouses, data lakes, data meshes, hubs and associated capabilities including ingestion, governance, modeling, observability and more.

· Experience with data collection and ingestion capabilities, including AWS Glue, Kafka Connect and others.

· Experience with data storage and management of large, heterogenous datasets, including formats, structures, and cataloging with such tools as Iceberg, Parquet, Avro, ORC, S3, HFDS, HIVE, Kudu or others.

· Experience with transformation and modeling tools, including SQL based transformation frameworks, orchestration and quality frameworks including dbt, Apache Nifi, Talend, AWS Glue, Airflow, Dagster, Great Expectations, Oozie and others

· Experience working in Big Data environments including tools such as Hadoop and Spark

· Experience working in Cloud Platforms including AWS, GCP or Azure

· Experience of streaming and stream integration or middleware platforms, tools, and architectures such as Kafka, Flink, JMS, or Kinesis.

· Strong programming knowledge of SQL, Python, R, Java, Scala or equivalent

· Proficiency in engineering tooling including docker, git, and container orchestration services

· Strong experience of working in devops models with demonstratable understanding of associated best practices for code management, continuous integration, and deployment strategies.

· Experience and knowledge of data governance considerations including quality, privacy, security associated implications for data product development and consumption.

Equal Opportunity Employer, including Disability/Vet.

Location - Hyderabad

Technical Expertise

Mandatory:

• Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
• Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
• Should have strong knowledge of windows/Linux operatingsystems.
•  Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
•  Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
•  Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
•  Should have ability to map customer’s requirement to thecompany product.
•  Good to have expereince in RFP.
•  Should be aware about Telugu, Hindi, Engilsh language.
•  Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
•  Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions.  Should be willing to travel to customer location based on requirement.  Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution.  Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.

Role and Responsibilities:

•  Learn & certify in on the Company's products.
•  Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
•  Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
•  Should conduct interactive demonstrations remotely or physically.
•  Pre-sales Account management and presentation.
•  Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
•  Prepare competitive study documents andarchitecture documents.
•  Build, improve and maintain high standard of pre-sales andpost-sales support.
•  Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
•  Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
•  Give technical training to partner’s sales and pre-sales team.
•  Industry Knowledge
•  Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
•  Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.

• Good to have:
•  Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
•  Prior knowledge of Accops products.
•  Knowledge in solution designing/ Solution architecture.
•  Customer interactions at management level.
•  Knowledge of windows server/windows
• 10/RDS license.
•  Prior experience in drafting RFP and understanding about process in RFP and GEM portal
•  Implementation of one or more of products mentioned in Technical skill requirement. 

Location: - Hyderabad / Mumbai/ Delhi

Job Description

• Identify and establish new channel partners for tie-ups, schedule meetings with potential partners, and onboard them. Managing and nurturing the relationships with KC’s existing channel partners to ensure business volume growth.
• Drive cross-selling of products like forex, accommodation, insurance etc.
• Training the counsellors or the staff of the channel partners regarding product knowledge & development.
• Build capability & awareness programs for channel partners to ensure Education Loan (ELAN) products & offering have a high recall.
• Regularly visit channel partners to ensure sufficient lead generation and address any concerns or issues.
• Take accountability for channel partners management, ensuring timely resolution of complaints with no escalations.
• Collaborate with internal team to streamline processes and ensure smooth loan sanctioning & disbursal. Keep abreast of industry best practices and continuously upgrade knowledge and skills related to education loan products, lending practices, and regulatory requirements.
• Liaison with Banks for Students Education Loan cases.

Deliverables: –

• Meet assigned targets of sanctions & disbursements, for profitable sales volume and strategic objectives in assigned zone.
• Increase the no. of active channel partners working for Education Loan (ELAN).
• Relationship Management with Banks / Financial Institutions / students.
• Conduct monthly reviews for the partners to identify strengths and weaknesses and to evaluate operational effectiveness.
• To ensure regular product & leads update to channel partners.
• To ensure the disbursements achievement in the assigned zone on monthly basis.
• Participation in channel and other events to create visibility and generate business.

Job requirements

• Graduation /MBA. – Preferably above 60% in 10th, 12th & Bachelors. Should not be a graduate in Arts. Should not have any gaps in education and experience.
• Candidate with at least 4-6 years of Sales /Channel handling experience from NBFC or Banking.
• Work Location –Hyderabad/Mumbai/Delhi, must have been born and brought up in respective regions.
• Must know regional language.
• Candidate’s Age ideally to be between 27-32 years.

Job Description - Software Developer (Experienced)

Syook is an established startup with multiple tier-1 clients, headquartered in Bengaluru, working in the B2B space. We're on the verge of international expansion and hence looking for people who want to learn, contribute and grow along with us. If you are someone who enjoys getting your hands dirty and building things from ground up (which also means you learn truck loads), then we have a place for you!

Our flagship product Syook InSite allows businesses to visualize their operations, providing information that can easily translate into measurable impact on the bottom-line. InSite is an Industrial Internet-of-Things (IIoT) solution that uses Bluetooth Low Energy (BLE) beacons to generate highly-accurate location data of all your resources (both assets and people), at much lower costs than https://syook.com/rfid-vs-ble-vs-uwb-vs-wi-fi/">comparable technologies. The result: Quick RoI and Improved Operational Performance. It’s Industry 4.0, ready for deployment!

First and foremost, we're looking for people who are excited about what we're doing -- you don't need to know anything about IoT, but should be excited to learn. We're building in an entirely new space, so you'll be able to use creativity to help us solve problems and delight our customers.

Our product stack is MERN (React, Node + Express, MongoDB) and we use React Native on mobile.

We’re looking for someone who has always loved to solve problems and write clean, neat codes with excellent comments, as well as maintain clear documentation. It’s great if you also love getting on the creative side of things and enjoy creating user experiences that are inviting, intuitive and impactful. Designing the layouts of the product, the navigation and the complete look and feel of it could also be something you are involved in. 

Now let’s come to what you need to fit into this role :-

• You primarily identify as a full stack engineer and are comfortable working on the server-side as well as have sound knowledge of frontend.
• You have experience in leading a pod (3+ years) and have engineered a product at scale. 
• You can write non-trivial programs in Javascript/Python. If you don't know either, you can learn a language quickly.
• You can write clean, modular code in either Object-Oriented style or Functional style. 
• You are fluent in using at least one NOSQL DB, preferably MongoDB, but feel free to surprise us.
• You have shipped code to production recently, regularly.
• You are driven and care about doing a good job and improving your craft.
• You are fluent in using the tools of the trade: Testing, Infrastructure Setup, Code Pipelines, Editors, Git, Command line, Slack, Jira
• You have high integrity and you are reliable.
• Can lead a highly driven team and galvanize Syook Engineering in the tech community and position the engineering team for growth.
• You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these 

Apart from the above it would be a plus if you also have

• Experience with Docker & Kubernetes
• Experience with Kafka
• Open source contributions

A day in your role will involve any of the following (or a combination):

• Lead a pod of 5-6 developers to carry out sprints and develop features
• Be part of product planning with the product manager
• Understand the requirements and give adequate time estimates for the features
• Take the lead in deciding how to build what needs to be built for scale 
• Coordinate with QA for every release and make sure releases are bug free

This list is not exhaustive at all, and you'll have a lot of autonomy over your work.

This is a full time position based out of Bengaluru with the option of working remotely few days of the week. During the interview, you'll be able to share what you're most interested in.

1. We're working to solve a massive global problem and help organizations be more competitive. We love solving problems using technology and are bridging a massive gap in the operations excellence domain.
2. We're small, so you'll be able to contribute efficiently and without bureaucracy. You'll quickly have responsibility over big areas of our product.
3. Our team has a wide range of experiences (Oilfield, Telecom, Psychology PhD, etc.) and are excited to learn from you, too.
4. You'll be able to work independently and set your own schedule. We don't micromanage and will help you do great work. We trust our people and believe that each person here puts their best foot forward.
5. We'll mould your role to shape a career you're excited about. We care a ton about your satisfaction and job happiness, and will help prep you for whatever you're looking for in the future.
6. We work hard and also highly value balanced work/life. We care about family and your own personal development, and don't expect for you to be always engaged with work.

1. We're small (~30 people in the company now), so if you like more established companies, it's not (yet) the right time. You'll have to help build our company's culture too.
2. Since we're an established and growing startup, projects and priorities may shift.
3. Our customers love us, and there's a lot we can improve. It's a great place to be, but this means there's some jank. (Nothing too scary! 😃)
4. We can't (yet) provide constant close mentorship for junior developers. As we grow, we'll get a lot better at this.
5. Since you'll have a lot of responsibility and creativity over projects, they may not be defined perfectly initially. You'll be expected to bring your own experience and perspective to help us do the right things, and raise flags if you think we should do things differently.

None of these are requirements, but do describe the kinds of people that we think would be most effective at Syook right now.

1. Love thinking broadly about problems and thinking creatively about how to solve them efficiently.
2. Happy to try things out to validate new features, and move on if they no longer solve a problem.
3. Excited for a front-row seat into a fast growing, early stage company. Things will change a lot!
4. Enjoy thinking through trade-offs, with both mindfulness of short-term needs and our long-term direction.
5. Happy writing documentation so that others can ramp up super easily and you're never a single-source-of-failure. We're a bit too small to have silos.
6. You are driven and care about doing a good job and improving your craft.
7. You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these 
8. Most importantly, you’re the kind of person who is friendly, approachable, ready to help others and personally driven to put your best foot forward.

Technically these are some of the things we would like for you to have to be able to contribute effectively in this kind of a position:

1. You are fluent working with client-side and server side scripting and JavaScript frameworks, in particular Node.js, Mongo.db, React and React Native along with state management libraries like Redux. 
2. You are proficient in understanding of web markup, including HTML5, CSS3
3. You have experience in developing mobile apps and have put it to production
4. You can write non-trivial programs in Javascript.
5. You can write clean, modular code in either Object-Oriented style or Functional style. 

1. You are comfortable with Test Driven Development.
2. You have shipped code to production recently, regularly.
3. You are fluent in using the tools of the trade: Testing, Infrastructure Setup, Code Pipelines, Editors, Git, Command line, Slack, Jira.

Apart from the above it would be a plus if you also have

• Experience with Docker
• Open source contributions 

Since we're an early-stage startup, we constantly have to ask "what gets the most value, cheaply, to validate our assumptions?" We build some things to last a long time, and others as prototypes.

We use linting, e2e testing, CI CD, observability logging, and production probers. We've documented both our web and mobile apps so that you should be able to get started easily—and if you need help, we'll absolutely improve our docs—and contribute your first day.

We recognize the value of maintainability and keeping our developer experience nimble. Our sprints are for 2 weeks and we push releases to production as per this schedule.

You'll help push us to be our best, and we're excited for recommendations and insights you have as you join. You'll be an owner and contribute towards how we work.

We want you at your best, and won't be giving you gotcha-style algorithms questions. We want to get to know you, hear about what you're interested in, and learn about what you hope to do in the future.

You'll first talk to Sarlaksha or someone from the People Services team (over phone or video) and won't need to prepare anything in advance. The goal of this conversation is to get to know you and mutually explore if we might be a good fit for each other. You'll learn more about Syook and have a chance to ask any questions about our company, team culture, and product.

If we're both excited to continue, we'll send along a bunch of information about the company that you can go through on our own time. You'll then have the opportunity to chat with other people in our company to learn more about them and the company.

We'll have another conversation to talk in depth about your technical experience. We'll talk about frameworks you've used, how you make technical decisions, types of problems you like to solve, etc. You won't need to prepare anything in advance.

This is primarily used to get a better feel for your experience, how you work, and where you may fit in. It'll be used to design the rest of the interview process.

Through this and the next steps, you'll meet more people in the company so we can get to know each other.

Everyone has different strengths, and we want you to do your best. Our goal is for you to clearly demonstrate your technical aptitude. We're open to accommodating what would work best for you.

We can choose mutually between several different options:

1. A live pair coding session where we'll work through some problems.
2. Working through similar problems independently as a take home challenge.
3. Presenting any previous work you've done (example: open source, side project, or even another interview you did).

We will talk to a few people you've worked with before to learn more about how we can best work with you. We expect to hear great things, so this is primarily so we can work with you as effectively as possible.

If you're excited to learn more, you should apply for the job pronto. If we think you might be a fit, we'll respond really fast. Please let us know if you have timing constraints. Regardless, we'll try our best to respect your time along the process.

You can learn more about what we're up to:

1. Our company’s website (https://syook.com">https://syook.com) to learn more about the space we're working in, where we write about how IoT is a gamechanger to build smart factories and workspaces.
2. Check out our social media handles like Facebook, LinkedIn, Twitter and Instagram (https://www.facebook.com/syookapp/">https://www.facebook.com/syookapp/, https://www.linkedin.com/company/syook/">https://www.linkedin.com/company/syook/, https://twitter.com/syookapp?lang=en">https://twitter.com/syookapp?lang=en,   https://www.instagram.com/syookinsite/">https://www.instagram.com/syookinsite/)

If you think you're a good fit here, then we should get talking!! If not, all the best with your job search.

Responsibilities:

• Supporting system design, development, and maintenance
• Taking responsibility for personal technical quality standards within the team
• Assisting in defining structured practices, especially in source code management, building, and deployment
• Optimizing applications for maximum speed and scalability
• Taking initiatives to build better and faster solutions to the problems of scale

Requirements:

• Experience with NodeJS for at least 3-5 years
• Experience with technologies such as Docker, Kubernetes, and AWS
• Experience with other programming languages such as Go, Python, and Java
• Experience being in a leadership/ mentorship position for 2-3 years
• Should have built systems that have scaled to at least ten thousand users
• Should have an open mind to learn and experiment with new technologies as our needs change

As a Salesforce Product Owner, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience.

• The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude
• The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiencies in product management using their product expertise.

The Product Owner will work with business groups:

• To understand demand
• Collaborate with the business to develop detailed requirements
• High-level design and technical architecture
• They will also lead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget.
• Managing integration across the platform is also a key role

This role is a strategic, senior-level individual contributor who will own a portfolio of products/initiatives as well; including:

• Owning reporting and analytics on product work,
• Establishing and maintaining metrics to measure the performance of work,
• Creating and sustaining relationships with other organizations (IT, industry teams, etc.),
• Facilitating working sessions/steering committees to drive performance and
• Communicating directly with Senior Leaders from different areas of the organization.

The position also serves:

• To define scope and benefits
• Create user stories
• Develop a roadmap
• Track budget performance
• Validate IT related design and development work
• Partner with the business to ensure end-user acceptance testing
• Monitor an initiative post-launch to ensure benefit realization.

Additional job duties/responsibilities may include but are not limited to:

• Identify and ability to negotiate with Vendors for IT Sub-contracting
• Working closely with key stakeholders and internal partners throughout the organization to gather requirements
• Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project
• Developing & conveying the vision of what is to be built
• Acting as the key product feature decision-maker., maximizing the value of the product
• Communication of product backlog priorities
• Handoff of development-ready stories to the development team
• Assisting with the elaboration of epics, themes, and features into user stories that are small enough, or granular enough, to be achieved in a single sprint
• Decisions on release dates and content
• Participating in daily scrum, as needed
• Participating in sprint planning meetings, reveals, and retrospectives – inspecting the product progress at the end of every sprint to accept or reject the work that has been done by the development team
• Acting as the voice of the team, communicating status to stakeholders and internal partners

Basic Qualifications

• Four year Bachelor’s degree preferably in marketing, computer science, information systems, engineering, or related field
• 5+ years experience as a product owner
• 5+ years experience leading a technical team while simultaneously managing multiple projects
• 3+ years experience with the Agile methodology

Top candidates will also have:

• Salesforce development experience
• Salesforce Sales & Service Cloud experience
• Demonstrated ability to communicate to ensure a team’s success
• Strong accountability planning/organization and teamwork
• Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
• Experience managing projects using Agile software tools such as JIRA, Team Services, Rally
• Knowledge of the software development lifecycle
• Background in Information Technology

Looking Data Enginner for our Own organization-

Notice Period- 15-30 days
CTC- upto 15 lpa

Preferred Technical Expertise 

1. Expertise in Python programming.
2. Proficient in Pandas/Numpy Libraries. 
3. Experience with Django framework and API Development.
4. Proficient in writing complex queries using SQL
5. Hands on experience with Apache Airflow.
6. Experience with source code versioning tools such as GIT, Bitbucket etc.

 Good to have Skills:

1. Create and maintain Optimal Data Pipeline Architecture
2. Experienced in handling large structured data.
3. Demonstrated ability in solutions covering data ingestion, data cleansing, ETL, Data mart creation and exposing data for consumers.
4. Experience with any cloud platform (GCP is a plus)
5. Experience with JQuery, HTML, Javascript, CSS is a plus.

• Install, Configuration, and Tuning of the following AppDynamics Servers: Controller, Event Service Cluster, End User Monitoring, ADA, ADRUM
• Reviews system design and works to continuously improve stability and efficiencies
• Provides system backup recovery methodology and makes recommendations regarding enhancements and/or improvements
• Formulates policies, procedures, and standards relating to system management, and monitors system resource utilization
• Responsible for reducing operational downtime for critical, scheduled, and unscheduled maintenance by accelerating deployments of approved changes/fixes/updates and solutions and automate manual maintenance, deployment, diagnostic health checks, validation, and reporting
• Responsible for creating proactive and reactive monitoring methods, generating customer alerts within the Enterprise Event Management and Monitoring capability
• Skilled at user requirement gathering and can work independently to craft efficient monitoring, alarming solutions, and dashboards
• Understands the Agile process
• Build dashboards in Grafana.
• Setup independently Prometheus, Node exporters, etc
• Comfortable with PromQL.
• Ability to operationally support the underlying database as necessary
• Hands-on Java and/or .Net Development
• IT Operations and Application Support
• Application and systems performance management, measurement, and analysis.
• Deployment and configuration of complex enterprise software
• Solid understanding of Operating Systems (Linux/Windows)
• Strong understanding of built-in O/S monitoring and performance tools.
• Working with a wide variety of platforms and application stacks.
• Ability to understand new application frameworks in customer environments quickly
• Works with minimal direction as a seasoned resource
• Support customer initiatives in their transition towards modernization
• Tracks own work and backlog, familiar with Agile methodology
• Prioritize own work in accordance with user priorities and stakeholder expectations
• Communicates efficiently and effectively both written and verbal
• Reviews system design and works to continuously improve stability and efficiencies

• AppDynamics
• Java
• Linux/Windows
• Fault and Performance Monitoring Tools Administration
• Machine/Dotnet/Java agent
• Grafana, ELK
• Prometheus.