Tech Lead

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

Job Role

The position requires strong problems solving skills, excellent communication skills, and a customer-focused approach, the software support engineer will work closely with the developing team to resolve technical issues and bugs reported by customers

Responsibilities

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues with respect to the severity. 

Desired qualifications include

• Proven working experience in enterprise technical support, IT support, or as a technical engineer
• Basic knowledge of JavaScript, HTML and JSON
• Deep knowledge of the product that the technician is supporting.
• Strong problem-solving skills
• Excellent client-facing skills
• Excellent written and verbal communication skills
• familiarity with API calls

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.

Additional Details

• Location: Bangalore
• Job Type: Full-time
• Role: Software Support Engineer
• Industry Type: Software Product
• Functional Area: Support

Position Overview

We are seeking an experienced Lead Full Stack Developer to join our dynamic team in Bangalore. The ideal candidate will lead full-stack development initiatives, mentor the development team, and deliver scalable, secure, and high-performing solutions using modern technologies.

Key Responsibilities

• Develop and maintain front-end components using AngularJS.
• Build secure RESTful APIs and backend services using Spring Boot.
• Integrate and manage MongoDB for efficient data storage and retrieval.
• Collaborate closely with UI/UX designers, product managers, and QA teams.
• Ensure application performance, responsiveness, and scalability.
• Participate in code reviews and enforce coding best practices.
• Debug and resolve technical issues across the full stack.
• Write and maintain unit and integration tests for frontend and backend.
• Manage Git-based version control and CI/CD pipelines.
• Provide technical leadership and mentor junior developers.

Required Qualifications

Education & Experience:

• Minimum 5 years of professional software development experience.
• Bachelor’s degree in Computer Science, Engineering, or related field.
• Proven track record in full-stack development.

Technical Skills:

• Proficient in AngularJS, JavaScript, TypeScript, HTML, CSS.
• Strong backend skills using Java & Spring Boot.
• Experience with MongoDB, including schema design and queries.
• Solid understanding of REST APIs, HTTP protocols, and web architecture.
• Hands-on experience with Postman, Maven, Git.
• Familiarity with JSON, XML, and serialization formats.
• Strong knowledge of web security best practices.
• Understanding of Agile development methodologies.
• Experience managing CI/CD pipelines.

Leadership Skills:

• Prior experience leading a development team (preferred).
• Ability to mentor, guide, and coach junior developers.
• Strong project planning and coordination abilities.

Soft Skills:

• Exceptional leadership and collaboration skills.
• Strong analytical thinking and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to work under pressure and meet tight deadlines.
• Strategic thinking with attention to detail.
• Adaptability to rapidly changing technologies.
• Effective time management and organizational skills.

Preferred (Good-to-Have):

• Background or understanding of electrical systems.
• Experience with cloud platforms & deployment strategies.
• Knowledge of modern frameworks and emerging technologies.

• 6+ years Experienced in building data pipelines and deployment pipelines for machine learning models
• 4+ years’ experience with ML/AI toolkits such as Tensorflow, Keras, AWS Sagemaker, MXNet, H20, etc.
• 4+ years’ experience developing ML/AI models in Python/R
• Must have leadership abilities to lead a project and team.
• Must have leadership skills to lead and deliver projects, be proactive, take ownership, interface with business, represent the team and spread the knowledge.
• Strong knowledge of statistical data analysis and machine learning techniques (e.g., Bayesian, regression, classification, clustering, time series, deep learning).
• Should be able to help deploy various models and tune them for better performance.
• Working knowledge in operationalizing models in production using model repositories, API s and data pipelines.
• Experience with machine learning and computational statistics packages.
• Experience with Data Bricks, Data Lake.
• Experience with Dremio, Tableau, Power Bi.
• Experience working with spark ML, spark DL with Pyspark would be a big plus!
• Working knowledge of relational database systems like SQL Server, Oracle.
• Knowledge of deploying models in platforms like PCF, AWS, Kubernetes.
• Good knowledge in Continuous integration suites like Jenkins.
• Good knowledge in web servers (Apache, NGINX).
• Good knowledge in Git, Github, Bitbucket.
• Working knowledge in operationalizing models in production using model repositories, APIs and data pipelines.
• Java, R, and Python programming experience.
• Should be very familiar with (MS SQL, Teradata, Oracle, DB2).
• Big Data – Hadoop.
• Expert knowledge using BI tools e.g.Tableau
• Experience with machine learning and computational statistics packages.

The persons main responsibilities will be concept creation, Visual art design, campaign creations & design Responsibilities: Designing of all digital marketing across all platforms both partners & mi.com. Building sustenance for already launched products. Ensuring visuals are constantly refreshed across all platforms as well as designing for campaigns. Job Description: • Designing of campaign / event websites, product websites & banners

• Understanding of UI/UX • Develop the overall layout for website requirements by understanding the product flows in its entirety and create, improve and use.

• Possess excellent understanding of visual design principles, style guidelines, design processes, and creative workflow.

• Basic animation skills is a must

• Comfort in a fast-paced, highly-dynamic environment with multiple stakeholders

• Possess a strong ability to work autonomously as well as part of a team • Self motivated individual who can proactively do their own research and refresh visuals as per requirements • Creation of theme based sales campaigns

• Creation of aesthetic & effective visual designs for campaigns and other internal design requirements that may come up from time to time

• Can multitask easily and manage multiple projects

• Has a quick-turn-around time & is willing to be available over weekends when required

• Has to be able to priorities and manage team requirements while keeping in mind timelines in order to maintain good outputs every time

• Work under minimal supervision and display strong independent behavior and needs to be assertive

• Needs to be able to maintain consistency and neatness in all design outputs Qualifications: Location: Bangalore, India

A strong portfolio of relevant illustrations and other graphic designs. 2+ years of experience in digital marketing design Degree in Design, Fine Arts, self taught designers are also welcome Has in-depth knowledge of Adobe Photoshop and Illustrator. Any other software can be a bonus

# Excellent knowledge of accounting regulations and procedures

# Good knowledge of GST, TDS and banking

# Hands-on experience with accounting software

# Advanced MS Excel skills including Vlookups and pivot tables

# Experience with general ledger functions

# Strong attention to detail and good analytical skills

Are you a hands-on, flexible contributor who is comfortable operating in a fast-paced relationship culture? Then read on:

What you need to have: