Senior Manager of Infrastructure & Cloud Capabilities
The Director plays a critical role in guiding strategic technology investments for infrastructure, cloud and information security technologies and operates as part of a dynamic team under the Chief Technology Officer. The Director has responsibility for strategic technology planning and oversees team in Infrastructure Services and Information Security, while also playing an enterprise-wide leadership role.
What you’ll do:
- Manage the vision, design and deployment of cloud infrastructure, including compute, storage, and network systems for cloud hosting;
- Provide cloud hosting and data service management strategy, process, and procedures across the organization;
- Manage the configuration and operation of Network and Edge devices and technology
- Lead a consistent, measurable process to operationalize and scale cloud based strategic initiatives and execution;
- Develop and mentor a high performing team of global professionals;
- Provide strong leadership, guidance, and direction related to cloud hosting service delivery;
- Work closely with Data Engineering, Data Factory Operations and technology vendors to ensure SLAs are met and quality meets or exceed expectations;
- Continuously improve and drive adherence to security and compliance safeguards, policies, procedures and obligations
- Manage all Cloud subscription and consumption activities including yearly contracts and multi-year commitments
- Manage Industry Certifications and periodic assessments
- Oversee End User productivity technology and support activities
- Establish key KPI, SLA’s, metrics and measurements demonstrating area health. Communicates through operational reviews. Measure and track against industry benchmarks and standards;
- Identify and implement critical metrics necessary to manage and monitor the performance of overall operations including: capacity, availability, and budget
- Develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent service delivery
- Manage budgeting and forecasting, planning, deployment, incident and problem management, change management
- Manage Cloud based Innovation - stay abreast of evolving and changing cloud-based service offerings to optimize our infrastructure or become the basis for corporate innovation
About you:
- Bachelor's degree in technology, business or a related field;
- Minimum of 10 years of experience operating and managing Infrastructure with at least 4 years of experience in cloud computing (MS Azure)
- Strong proficiency in Server, Storage, Networking, Edge, End User technologies
- Proven track record of success in service delivery leadership and customer satisfaction
- Strong understanding of MS Azure and the cloud computing market
- Excellent communication, presentation, and interpersonal skills
- Ability to analyze data and make data-driven decisions
- Ability to work effectively in a fast-paced, dynamic environment
- ITIL proficient - ability to drive key functions such as Incident Management Problem Management, Change Management and Configuration Management
- Maintain a strong Service Orientation in support of SaaS/PaaS offerings
- Ability to interface with Client technical resources for security and infrastructure related purposes
About Cognitio Analytics LLC
Cognitio Analytics is an award-winning, niche service provider that offers digital transformation solutions powered by AI and machine learning. We help clients realize the full potential of their data assets and the investments made in related technologies, be it analytics and big data platforms, digital technologies or your people. We do so by combining our deep experience and understanding of the following:
a. Domains we work in
b. Data science tool kit, including AI and machine learning and
c. Technology platforms that drive digital business.
Our solutions include Health Analytics powered by Cognitio’s Health Data Factory that drives better care outcomes and higher ROI on care spending. We specialize in providing Data Governance solutions that help effectively use data in a consistent and compliant manner. Additionally, our smart intelligence solutions enable a deeper understanding of operations through the use of data science and advanced solutions like process mining technologies.
We have offices in New Jersey and Connecticut in the USA and in Gurgaon in India.
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ROLES & RESPONSIBILITIES:
- Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards.
- Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance.
- Identify, log and resolve technical problems with software applications or network systems.
- Identify potential changes and system improvements to present to senior team leaders for consideration and implementation.
- Create, maintain, and distribute reports of progress to senior leadership.
- Installation and Software Support on Anti-virus software, Email Client (Outlook), MS Edge, Chrome & other Business Critical Application.
- Good Knowledge of Windows Operating Systems & Chrome Operating Systems.
- Good knowledge of Cloud Drives.
- Basic Knowledge of VPN.
- Basic knowledge of FTP.
DESIRED CANDIDATE PROFILE:
- Basic Technical knowledge of PCs.
- Technical knowledge of Operating Systems like Windows 7 / 8.1/ 10.
- Basic Knowledge of MS Outlook troubleshooting, Internet & Networking.
- Good Technical knowledge of hardware, software & Switches and ADSL Modem.
- Strong problem-solving skills are required.
- Must have the ability to learn new skills and keep current with rapidly changing information technology.
- Must have excellent oral and written communication skills and be able to work effectively with all employees.
We are looking for a solution architect who can build exceptional solutions in and around Hyper-Converged Infrastructure. His/her role primarily includes ©designing the solutions around the HCI Platform used by the company to build solutions also should include the different flavors of technologies to build solutions as per the requirement of the customer.
A successful solution architect should be ahead in tech innovation taking place in the HCI field. Should be creative in identifying new software, hardware and/or platforms that can be added advantage to the solution offerings and deliver an excellent solution to the customer.
Responsibilities:
- Conduct an architectural system evaluation.
- Analyze the technology environment.
- Define a collaboration framework.
- Analyze technical and business requirements.
- Define a procedure and process to ensure solution delivery.
- Create a solution prototype.
- Take part in the technology selection.
- Comply with strategic guidelines and architecture.
- Control the solution development.
- Collaborate with project management and IT development teams.
- Deep knowledge of IT Infrastructure, HCI, HCP, SND, and Virtualization (Compute, Network and Storage).
- Strong knowledge of VDI solutions and Edge Computing.
- Excellent understanding of VMWare VX-Rail, V-San, Nutanix, HP SimpliVity (Any one technology deep knowledge is expected)
- Excellent knowledge of solution designing and documenting solutions.
- Building solutions and technical documents which are relevant for the successful execution of projects.
- Monitoring the solution implementation at a technical level to make sure that the solution is error-free, and the team is taking lesser time to deliver it.
- Good technical writing skills.
- Good communication and interpersonal skills with team and subordinates. Should be a team player and coordinate work with all the stakeholders in the project.
- Solution compliance with various laws should be known.
- Good communication skills both – written and spoken.
Requirements and Qualifications
- Bachelor’s degree in computer science, information technology, or related field
- Minimum of 3+ years experience in the Information Technology field
- Minimum of 2+ years experience in solution building
- Ability to work in a high-pressure, deadline-driven environment
- Exceptional communication and reporting skills
- Solid working knowledge in all required computer infrastructure and data center environments.
- Outstanding team-player skills and ability to delegate responsibilities effectively
Added Advantage
- Any HCI Related certificate to prove the credibility.
Age Limit : below 45 years
We are looking for an innovative and dedicated technical manager who can own the responsibility of the team to increase the efficiency of overall project execution. The role includes working towards designing and deploying customer-specific solutions, guiding the team, and getting the projects executed in a timely manner with measurable outputs.
Successful tech managers should make sure that he/she is technically updated and help the team by giving appropriate solutions to customers.
Responsibilities:
- Good knowledge of IT Infrastructure, servers, storage, networking, virtualization, HCI, and AWS (basic functionalities).
- Must have experience in Data Center Infrastructure management.
- Sound knowledge of backup, security, and compliance with different industry verticals while implementing infra projects.
- End to end Project management experience.
- Ability to manage and guide the team towards the successful completion of projects.
- Excellent internal personal skills.
- Excellent spoken and written communication.
- Must have a calm mind to understand problems and critically think about the given problems.
- Should have the knack to tackle customer queries and interact on ongoing projects.
- Must be adaptable to new technologies, ideas, and fresh processes of managing IT and deploying solutions to customers.
- Must have soft skills that are essential for customer engagement, and team handling.
- Report to management on the progress of different projects. Solutions and ongoing technical requirements of the customer.
Requirements and Qualifications
- Bachelor’s degree in computer science, information technology, or related field
- Minimum of 6+ years experience in the Information Technology field
- Minimum of 3+ years experience in management
- Ability to work in a high-pressure, deadline-driven environment
- Exceptional communication and reporting skills
- Solid working knowledge in all required computer infrastructure and data center environments.
- Outstanding leadership skills and ability to delegate responsibilities effectively
Nice to Have
- MBA or Master’s degree preferred
Age Limit below 45 years.
Looking for candidates who can join within 15 days.
About Role
- Manage, Support and administration of employee machines/laptops (Macs)
- Support any basic networking/wifi issues
- Managing access control, single sign-on for employees for various tools and SaaS software
- Managing onboarding and offboarding of emoployees from IT standpoint
- Managing mobile device management
- Managing endpoint security on laptops
- Manging and administering various tools used in software companies like Confluence, JIRA, Google Suite, Zoom etc
Database Management and complete DATA BASE ORIENTATION OF CLIENTS IN THE SOFTWARE SYSTEMS AND PUNCHING THE DATA INTO THE SOFTWARE ASSIGNED.
-Troubleshoot and resolve all problems encountered with hardware and software.
-Laptop, MAC pcs, Troubleshoot and resolve firewall, desktop, hardware, connection, printer, and software issues.
-Update network applications as required. Maintain daily tape backup and off-site tape storage
Administration of all networks, servers, and storage infrastructure to Build, test, implement, operate, patch, monitor, backup, update, and secure
-Hardware / Software configuration of Servers, Switches, Routers, Firewalls, and storage system
Maximize corporate network services uptime by maintaining the corporate network, server, and storage infrastructure
-Maintain and manage VPNs and routers and Troubleshoot Management of personal queries
Provide Mobile device support and Maintain all the devices and regular check of the personal devices of the Management and Employees.
Desired Candidate Profile:
-Outstanding organizational and time management skills, Analytical thinker, and problem solver. Attention to detail is Crucial.
-Experienced Symantec Antivirus/Cisco VPN solutions, Hands on experience in networking, routing and switching, and Administration
-In-depth knowledge of best practices around management, control, and monitoring of server infrastructure.
Role: Senior Firmware Engineer Experience: 2-6 years Work Mode: Work from Office Location: Hyderabad Notice Period: Immediate to 30 days Mandatory Skills: Embedded C Programming, Debugging, Configuration Management Budget Range: As per Market Standards · The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. · You will be an individual contributor responsible for the development of new software products and enhancements to existing products. · You should excel in working with Application (ASW) and Base software (BSW) components and have outstanding communication and leadership skills.
· Understand & Review System Requirements, System Architecture · Participate in CFT Meetings for Requirements Clarity · Develop & Enhance Software Requirements · Develop & Enhance Software Architecture · Understand / Review / Change Software Design Documents · Writing clean, high-quality, high-performance, maintainable code · Participate in Software Code Reviews · Review Test Scenarios developed for SWE4, SWE5 and SWE6 · Perform Investigation and provide Root Cause Analysis for failures · Support test and deployment of new products and features
· Embedded C Programming · Excellent Debugging skills · 16-bit or 32-bit Micro Controllers · Ability to interpret circuit and schematics · Knowledge of CAN and LIN communication protocols and UDS diagnostics · Knowledge of Sensors, Motors, and Closed Loop Control · Knowledge of Memory and Timing Analysis · Experience in Configuration Management (SVN, IBM Rational, JIRA) · Experience in Debugging using CRO, Debuggers, CANalyzer / CANoe · Working knowledge of ISO 26262 Functional Safety requirements · Good exposure to End-to-End product development · Knowledge about Automotive Standards – ASPICE · Perform Safety Analysis and Impact Analysis based on ISO26262 recommendations · Exposure to CAPL, Python and LabView
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Network Admin
What is the role?
As the IT/System administrator, you will oversee and maintain all aspects of the company’s computer infrastructure including desktop support, maintaining network, servers and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
Key responsibilities
- From servers to security programs, review all computer systems to ensure that all aspects are operating efficiently.
- Troubleshoot problems, configure hardware and software, implement back up processes including disaster recovery and failover procedures and assess systems for upgrades or replacement.
- Install new systems, assess, and implement upgrades as needed, create passwords, and run checks for viruses and spyware.
- Provide desktop support to the employees and manage the IT helpdesk.
- Build an internal wiki with technical documentation, manuals, and IT policies.
- Responsible for capacity, storage planning, and database performance.
- Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents.
- Represent the IT department during various internal and external ISMS and Quality audits.
- Maintaining the register of all the IT Assets, Including hardware's and Software's.
- Familiar with the mail security, web browsing protection, Endpoint security, data recovery, backup and Active Directory.
- Maintain procedures and reports that provide technical support to the entire organization.
- Support the implementation of new solutions or applications for the organization.
- Knowledge about Incident management, access control, Log monitoring, VPN, VAPT and Password management.
What are we looking for?
- 5+ years of database, network administration, or system administration experience.
- Strong communication, organizational, problem-solving and time management skills.
- Ability to work independently and apply analytical skills.
- Familiarity with various operating systems and platforms.
- BSc/BA in Information Technology, Computer Science, or a related discipline.
- Professional System administration / IT certifications in Linux, Microsoft, or other network related fields are a plus.
- A proven track record of developing and implementing IT strategy and plans.
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
- Prior experience of working on ISMS, GDPR & SOC guidelines of IT Infra and security.
Whom will you work with?
This is an individual contributor role and you will be reporting to the Head – HR & Admin.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Responsibilities:
Maintain and manage of current IT infrastructure.
Maintain and Manage current computer Network and Severs.
Provide right solution for user based query / requirement
Handle day to day IT related query / issue in given timeline.
Giving status report to Respective supervisor / Manager on daily basis.
Adherence to the expected roles and responsibilities w.r.t ISMS and QMS standards.
Required Skills:
Network and servers installation and configurations
Linux & Windows system management
Hardware and software installation and management
O365 and G-Suite Management
Client communication and follow up
Vendor communication, follow up
Educational Qualifications ,Certifications & Experience : 3 - 5 years of experience
Knowledge of Windows server and Hyper V Networking(Cisco) Technology, O365 and Gsuite
Certification: CCNA(Preferred), MCSA(Preferred), RHCE(Preferred)
Graduation: Any discipline. (Graduation in Computer Science or related field will be a big plus)
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Check computer hardware (HDD, mouses, keyboards etc.) to ensure the functionality
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
- Provide technical assistance with computer hardware and software
- Resolve issues for staff via phone, in person, or electronically
- Resolve technical issues in a timely manner using available resources within the company
As an IT Infrastructure Architects design and implement information systems that support an enterprise infrastructure. You will provide the necessary technical infrastructure for the development of new and existing infrastructure technologies and system requirements.
Improve efficiency and streamline operations. enhance design specs, create technical documentation, implement control concepts and deliver expected outcomes. Collect performance data to monitor systems resource usage and failures rates and provide solutions and recommend changes. ensure scalability and anticipate capacity growth through careful planning and awareness of industry, business and client’s growth trends. Design activities rely on accurate data, sensible KPIs and performance metrics to improve processes and bridge gaps
Primary Responsibilities:
Conducting research on emerging and existing technologies. Recommend system alternative technologies and infrastructure development efforts that increase infrastructure flexibility, reliability, stability, scalability, resilience, availability, performance and cost effectiveness. All collective research efforts will contribute to the creation of architectural road maps that leverage software and cloud technologies. Research customer interaction, policy adherence, enterprise processes. May act as the subject matter expert of architectural virtualization.
Needs to guide in execution of Incident, Change, Release, Problem, Performance, and Availability Management
Security of all infrastructure is of paramount importance and is periodically audited, monitored and updated in keeping up with latest threats and risks.
Identifying best practices for future implementation. Architects provide feedback to the enterprise and incorporate all gathered information into future integration plans.
Provides DevOps thought leadership and mentoring in both advisory and delivery contexts, focusing on the requirements of Technology and Business and how these are best served by continuous improvements to our delivery approach
Required Technical skills and Experience
- Over 10+ years of experience as IT Infrastructure Architect
- Bachelor / Masters Degree in Computer Science, Information Technology or related field
- Must have experience in Infrastructure architecting on AWS/ Azure/ Google cloud.
- Should have a very good understanding of Cloud Native services (IaaS, PaaS, SaaS) platforms for application deployment and scalability in a cost effective manner, addresses scalability, availability, service continuity (DR), performance and security requirements. auto-scaling and self-healing.
- Has hands on experience with cloud orchestration using Kubernetes or apache Mesos on marathon would be an advantage
- Evangelizing microservices-based architectures using containerized applications; help to drive strategy and implementation of cloud native infrastructure
- Sound Knowledge of RDBMS, preferably with MYSQL Mongo, Elasticsearch, Redis. Working knowledge of, CDN/WAF
- Proven expertise on Linux, and DevOps tools such as Git, Jenkings, maven, Bamboo Docker, Puppet, Ansible,Kubernetes,terraform. Elastic Beanstalk, Openshift
- Infrastructure security (VPC, tunneling, API management, Governance) and networking security solutions like routing, switching, Firewalls etc.
- Good debugging skills on Linux, Apache, Nginx, PHP, MYSQL and cloud-based application and administration of RHEL, CentOS/Ubuntu
- Experience in Cloud scale APM and Monitoring Tools such as ELK ,Splunk, Nagios, Graffana, XMON Datadog, Dynatrace, Appdynamics, Cloud Monitoring.
- Troubleshoot and debug environment and infrastructure problems found in the production and non-production environments.
- Implements security improvements by assessing current situations; evaluating trends; anticipating requirements.
- Determines security violations and inefficiencies by conducting periodic audits.
- Upgrades system by implementing and maintaining security controls.
- Must have knowledge of leading storage backup solutions.
- Experience with one or more Unix shell scripting languages (Bash, C-Shell)
- Team mentoring and support for ramping up new engineers
- Provide leadership in planning, defining requirements, scoping efforts, and setting appropriate milestones
- Using a data-driven process/mindset, author technical content to support the incident response process (e.g. postmortem/root cause analysis) and develop interim solutions to prevent or quickly resolve issues/problems the next time.
- Experience with networking technologies (routing, switching, IP addressing, DNS, Load balancers, etc.) Knowledge of : - File systems, NFS, CIFS, iSCSI - IPv4 networking, including TCP/IP, SMTP/POP/ IMAP, HTTP/S, LDAP – DNS
- Ability to work independently while tackling complex problems
- Passionate to palm ownership and responsibility of the systems - 24x7