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Incident management Jobs in Pune

2+ Incident management Jobs in Pune | Incident management Job openings in Pune

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Rigved technology
Kamini Singh
Posted by Kamini Singh
Mumbai, Pune, Bengaluru (Bangalore)
5 - 7 yrs
₹14L - ₹15L / yr
Linux/Unix
SQL
Shell Scripting
Production support
Incident management

L2 Support

Location : Mumbai, Pune, Bangalore


Requirement details : (Mandatory Skills)

  • Excell communication skills
  • Production Support, Incident Management
  • SQL ( Must have experience in writing complex queries )
  • Unix ( Must have working experience on Linux operating system.
  • Pearl/Shell Scripting
  • Candidates working in the Investment Banking domain will be preferred


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A Leader in Next-Gen ADM services

A Leader in Next-Gen ADM services

Agency job
via Jobdost by Riya Roy
Pune
7 - 12 yrs
₹7L - ₹24L / yr
ServiceNow
ITSM
PPM
Incident management
Problem management
+6 more
Key aspects of this role:

• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow
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