3+ Incident management Jobs in Pune | Incident management Job openings in Pune
Apply to 3+ Incident management Jobs in Pune on CutShort.io. Explore the latest Incident management Job opportunities across top companies like Google, Amazon & Adobe.
Mumbai, Pune, Bengaluru (Bangalore)
5 - 7 yrs
₹14L - ₹15L / yr
Linux/Unix
SQL
Shell Scripting
Production support
Incident management
L2 Support
Location : Mumbai, Pune, Bangalore
Requirement details : (Mandatory Skills)
- Excell communication skills
- Production Support, Incident Management
- SQL ( Must have experience in writing complex queries )
- Unix ( Must have working experience on Linux operating system.
- Pearl/Shell Scripting
- Candidates working in the Investment Banking domain will be preferred
Read more
Pune
7 - 12 yrs
₹7L - ₹24L / yr
ServiceNow
ITSM
PPM
Incident management
Problem management
+6 more
Key aspects of this role:
• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow
• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow
Read more
Remote, Mumbai, Pune
3 - 8 yrs
₹7L - ₹30L / yr
ServiceNow
ITIL
ITSM
Integration
Incident management
+6 more
Open Position – For all levels (Jr., Mid-level to Sr.)
Responsibilities:
- Consult internal customers on industry and ServiceNow best practices
- Lead and own all technical aspects of project delivery and solution delivery including Application UI Configuration, Workflow Configuration
- Implement range of product offered by ServiceNow
- Develop Custom Applications
- Manage ServiceNow instance upgrade and improve its performance
- Development Integration components
- Be a key member of the overall implementation project team
- Drive the continuous improvements of our implementation methodology and service offerings based on customer experiences
Requirements
- 3-8 years of Exp. in ServiceNow implementations and software development
- Expertise in writing JavaScript code
- Familiarity with SOA technologies including as REST, SOAP
- Expertise with HTML technologies including HTML, CSS and AJAX practices
- Expertise on Incident management, Problem management, Change management, Knowledge management, Request Management and Integrations.
- Experience in coding, object-oriented and modularized software
- Demonstrated success completing complex projects, on time
- Demonstrated aptitude for learning new technologies quickly
- Proven experience as a key technical resource leading the development of solutions
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
- Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
Good to have experience
- Experience in designing, developing, scalable and distributed system.
- Strong communication skills (both written and verbal)
Read more
Follow CutshortWhy apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs