
Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.
Responsibilities :
· Customer Relationship Management
· Incident Management. Manage ticket queue and resolve it in timely manner.
· Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.
· Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.
· SLA Management
· Develop and maintain accurate technical and user documentation.
· Working with QA to ensure the quality and timing of new release deployments.
Skills/Experience :
· Strong analytical and problem-solving skills and interest in learning new things will be the key.
· Excellent interpersonal skills handling internal and external customers
· About 3 years of professional experience in providing product support in leading BFSI sector organisations
· Experience in any DB (SQL/noSQL)
· Testing Exposure will be an added advantage

About CloudBankin
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Key Responsibilities:
- Experience with C#, .Net, Azure DevOps, React.Js or Angular.
- Build, Maintain and Integrate applications developed in different tech stack MVC, .Net, C#, SQL, Azure Stack
- Design and implement build-deployment-test automation.
- Microservices, Database design and implementation for
- relational and non-relational databases.
- Excellent interpersonal, verbal, and written communication skills.
Job Description – Ground Team (Field Engineers)
Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile.
Communication: Average English and good at Hindi or Local Language
Location: Delhi, Mumbai, Gurgaon, Noida, Chennai, Bangalore
Package: INR 19000 – 21000 CTC Per Month Plus Conveyance as per Policy + Insurance
Experience:
• 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories)
Roles and Responsibilities:
• Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients.
• This role is critical for ensuring that the organization's end-users have great experience with brand representative.
• The field engineer will visit PUDO Centre twice in a day – to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day.
- MUST know laptop repairs for all BRANDS and Close Tickets successfully
Must Have:
• 2-wheeler with a valid license.
• Open for field profile.
We have openings for Fullstack / Backend / Frontend Developers who can write reliable, scalable, testable and maintainable code.
At Everest, we innovate at the intersection of design and engineering to produce outstanding products. The work we do is meaningful and challenging - which makes it interesting. Imagine each line of your code, making the world a better place. We work on five workdays weeks, and overtime is a rarity. If clean architecture, TDD, DDD, DevOps, Microservices, Micro-frontends, scalable systems resonate with you, please apply.
To see the quality of our code, you can checkout some of our open source projects: https://github.com/everest-engineering
If you want to know more about our culture:
https://github.com/everest-engineering/manifesto
Some videos that can help:
https://www.youtube.com/watch?v=A7y9RpqXAdA;
https://youtu.be/PPjyP1WPOn8" target="_blank">https://youtu.be/PPjyP1WPOn8
- Passion to own and create amazing product.
- Should be able to clearly understand the customer's problem.
- Should be a collaborative problem solver.
- Should be able a team player.
- Should be open to learn from others and teach others.
- Should be a good problem solver.
- Should be able to take feedback and improve continuously.
- Should commit to inclusion, equity & diversity.
- Should maintain integrity at work
-
Familiarity with Agile methodologies and clean code.
-
Design and/or contribute to client-side and server-side architecture.
-
Well versed with fundamentals of REST.
-
Build the front-end of applications through appealing visual design.
-
Knowledge of one or more front-end languages and libraries (e.g. HTML / CSS, JavaScript, XML, jQuery, Typescript) JavaScript frameworks (e.g. Angular, React, Redux, Vue.js)
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Knowledge of one or more back-end languages (e.g. C#, Java, Python, Go, Node.js and frameworks like SpringBoot, .NET Core)
-
Well versed with fundamentals of database design.
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Familiarity with databases - RDBMS like MySQL, Postgres & NoSQL like MongoDB, DynamoDB.
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Well versed with one or more cloud platforms like - AWS, Azure, GCP.
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Familiar with Infrastructure as Code - CloudFormation & Terraform & deployment tools like Docker, Kubernetes.
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Familiarity with CI/CD tools like Jenkins, CircleCI, Github Actions..
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Unit testing tools like Junit, Mockito, Chai, Mocha, Jest
As the Marketing Automation Manager, you will be responsible for executing campaigns and initiatives across multiple marketing channels, with a focus on email marketing, marketing automation, and lead generation. You will work closely with the Brand Strategy team and other members of the marketing team to develop and execute campaigns that support our business objectives and drive revenue growth.
Roles and Responsibilities:
- Develop and implement marketing automation strategies aligned with the business objectives and long-term customer acquisition and retention goals.
- Collaborate with the marketing team to plan and execute marketing campaigns that leverage marketing automation capabilities.
- Drive lead generation efforts by implementing effective strategies and tactics within marketing automation platforms. Create and optimize lead capture forms, landing pages, and lead scoring models to enhance lead quality and conversion rates.
- Use analytical tools and data sources to track, analyze, and report on campaign performance, including metrics such as open rates, click-through rates, conversion rates, and overall campaign effectiveness.
- Work closely with cross-functional teams, including sales, content, and design, to align marketing automation initiatives with overall marketing strategies.
- Maintain knowledge of GDPR, PECR, and other relevant privacy regulations to ensure compliance with marketing automation practices.
- Stay informed about marketing automation trends, tools, and best practices within the B2B technology industry. Conduct research and benchmarking to identify opportunities for innovation and optimization in marketing automation strategies and tactics.
Requirements:
- Prior experience in marketing automation or digital marketing for a high-growth B2B technology business.
- Hands-on experience in setting up automated campaigns using platforms like Hubspot, Salesforce, and similar marketing automation tools.
- Expertise in implementing web tracking technologies such as Google Analytics, Mixpanel, Snowflake, etc.
- Strategic mindset to help the business achieve long-term customer acquisition and retention goals.
- Proven ability to translate complex data into actionable insights for stakeholders.
- Ability to pivot quickly and make fast decisions based on changing needs in a high-growth environment.
- Comfortable working under tight deadlines and strong attention to detail.
- Excellent interpersonal, communication, and project management skills with the ability to prioritize tasks across multiple projects.
- Knowledge of GDPR, PECR, and other relevant privacy regulations.
Responsibilities:
- Translate designs and wireframes into high quality code.
- Write and maintain modular and high performance code.
- Collaborate with BE devs and UX designers to improve usability.
- Participate in technical discussions and communicate across teams.
- Lead frontend technical development efforts.
- Take ownership and drive projects end-to-end.
- Mentor junior developers
- Design front-end architecture (secure, high-performing, scalable, extensible, flexible, simple).
Requirements:
- Should have strong JavaScript fundamentals.
- HTML/CSS experience, including concepts like layout, specificity, cross browser compatibility, and accessibility.
- Strong proficiency in JavaScript, the JavaScript object model and ES6
- Understanding of React.js / Angular/ Vue.js and its core principles.
- 2+ years of hands-on experience with React.js /Vue.js/ Angular.
- Good communication skills.
- Good understanding of FE build systems and tools like Babel(ES6), Webpack, Grunt, npm,. is a plus.
- Experience with browser APIs and optimising front end performance is a plus.
- Onboarding clients and ensure they understand how best to use the company platform.
- Understanding client hiring requirements and suggesting suitable candidates from the talent pool
- Sourcing candidates through a combination of channels such as company’s internal candidate database, headhunting, referrals, social media etc.
- Navigating the complete recruitment cycle for clients and maximizing hires.
- Managing the candidate status and communication in our applicant tracking system
- Developing sustainable relationships by being a main point of contact between key clients and internal teams
- Negotiating offers between candidates and clients to minimize dropouts
- Managing a team of Associate Account Managers to achieve team and company-wide targets
- Working with the Co-Founders directly to define an optimal hiring process for each client
What you need to have:
- Bachelor's degree in any field
- Great English communication both written and spoken
- Experience with various sourcing strategies like headhunting, job posts, social media, referrals etc
- Ability to pitch company to potential candidates in an engaging and persuasive manner
- The skill to shortlist candidates as per the desired requirements of the client
- Conscientious. Always on top of your pipeline without a need for reminders or follow-ups
- A desire to work in a rapidly scaling startup








