
Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.
Responsibilities :
· Customer Relationship Management
· Incident Management. Manage ticket queue and resolve it in timely manner.
· Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.
· Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.
· SLA Management
· Develop and maintain accurate technical and user documentation.
· Working with QA to ensure the quality and timing of new release deployments.
Skills/Experience :
· Strong analytical and problem-solving skills and interest in learning new things will be the key.
· Excellent interpersonal skills handling internal and external customers
· About 3 years of professional experience in providing product support in leading BFSI sector organisations
· Experience in any DB (SQL/noSQL)
· Testing Exposure will be an added advantage

About CloudBankin
About
Drive your financial institution into the future of digital lending! CloudBankin is an end-to-end lending platform where it helps you to disburse loans in 10 minutes. Moreover, the software provides seamless and scalable integration. It automates the process and furnishes configurable workflow management. Increase your operational efficiency and take your business to the next level of excellence. Trusted by the most prominent players in the Indian lending sector. Digitize your journey with CloudBankin today!
Candid answers by the company
Chennai
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About the Role:
We are seeking a highly skilled and motivated individual to join our development team. The ideal candidate will have extensive experience with Node.js, AWS, and MongoDB, and a strong pro-activeness and ownership mindset.
Technical Expertise:
- Architect, design, and develop scalable and efficient backend services using Node.js (Nest.js).
- Design and manage cloud-based infrastructure on AWS, including EC2, ECS, RDS, Lambda, and other services.
- Work with MongoDB to design, implement, and maintain high-performance database solutions.
- Leverage Kafka, Docker and serverless technologies like SST to streamline deployments and infrastructure management.
- Optimize application performance and scalability across the stack.
- Ensure security and compliance standards are met across all development and deployment processes.
Bonus Points:
- Experience with other backend languages like Python and worked on Agentic AI
- Security knowledge and best practices.
Date posted: 31 December 2025
Pay: ₹15,000.00 - ₹25,000.00 per month
Job description:
Inside Sales Executive (Female)
Company: Jupsoft Technologies Pvt. Ltd.
Location: Noida (On-site)
Experience: 1–3 Years
Industry: ERP / EdTech / SaaS
Job Responsibilities:
- Handle inbound & outbound sales calls and CRM leads
- Pitch Jupsoft’s ERP, LMS & CRM solutions to schools & institutions
- Follow up on leads from website, digital marketing & campaigns
- Schedule demos and assist in proposal/quotation preparation
- Maintain CRM pipeline and achieve monthly sales targets
Required Skills:
- Excellent communication in English & Hindi
- Experience in Inside Sales / Telecalling / EdTech / ERP / SaaS
- Strong follow-up, negotiation & closing skills
- Basic knowledge of CRM, MS Excel & email communication
Qualification: Graduate / MBA (Preferred)
Salary: Best in Industry + Incentives
Why Jupsoft?
20+ years legacy | Leading ERP & EdTech solutions | Growth-oriented environment
Apply Now to join a fast-growing IT & EdTech company.
Job Type: Full-time
Ability to commute/relocate:
- Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
- PHP Devops (AM – PHP/Devops)
- Web developer ( PHP - Android / DevOps )
- Must have 3 years of PHP team lead experience
- Must have good experience in PHP and its MVC frameworks
- Experience in MySQL(5.6+) tuning and management
- Experience in developing Continuous Integration/ Continuous Delivery pipelines (CI/ CD). Must have good knowledge and experience of DevOps tools like Jenkins , GitLab , Sonarqube etc
- Knowledge of Low Code & No code Mobile Application Development Platform for rapid development , testing & deployment for enterprise mobile application will be an added advantage.
- Good knowledge in web and mobile cybersecurity will be preferred.
- Awareness of various automated testing tools like selenium, j Meter, Unit Testing will be of added advantage
- Should have worked on large scale enterprise application
- Experience in Linux web server management
- Required to have excellent business analysis and system design skills with UI/UX
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We are currently seeking a dynamic and experienced HR Generalist Assistant Manager to join our team. In this role, you will play a key role in supporting the hr department in various functions. The ideal candidate will have a passion for HR, excellent communication skills, and the ability to thrive in a fast-paced environment.
Responsibilities:
- Assist in the recruitment process, including job posting, screening resumes, conducting interviews, and onboarding new hires.
- Handle employee relations matters, including conflict resolution, disciplinary actions, and performance improvement plans.
- Support performance management processes, including goal setting, performance evaluations, and career development planning.
- Coordinate training and development initiatives, including identifying training needs, organizing training sessions, and tracking employee development progress.
- Assist with HR administration tasks, including maintaining employee records, updating HR databases, and preparing HR-related reports.
- Stay updated on HR laws and regulations to ensure compliance with employment laws and company policies.
- Collaborate with cross-functional teams to support HR initiatives and projects.- Provide support to HR Manager and other team members as needed.
Requirements:-
- Bachelor's degree in Human Resources Management or related field.
- 1+ years of experience in HR roles, with a focus on HR generalist responsibilities.- Strong understanding of HR best practices, employment laws, and regulations.- Excellent communication and interpersonal skills.
- Proven ability to handle confidential information with discretion and professionalism.
- Strong organizational skills and attention to detail. Ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in MS Office suite and HRIS software.- HR certification is a plus.
If you are passionate about HR and are looking for a rewarding opportunity to advance your career, we would love to hear from you!
Felicity literally means "happiness". Stress, anxiety, and other discomforts are part of mental health beyond diagnosable psychiatric illnesses. Mental health is a priority at every stage of life, from childhood to adulthood. ‘Therapy’, the word itself means a solution to all problems. We at Felicity serve happiness and relief as an all-time meal to you by providing online accessible and affordable top-quality therapy sessions. We have a team of 80+ Counseling Therapists aiming to improve mental health and illness. We strive to achieve endless happiness and satisfaction for everyone. As a part of our mission to make the world a happier place, we aim to spread awareness and offer the right therapy at the right time to improve people's well-being.
In 2019, Pratika & Vaibhav founded Felicity with a vision to build a better world. Pratika is an XLRI, Jamshedpur alumnus with a career spanning over 12 years in the HR and business domains. Vaibhav is an SPA, Delhi, and IMT alumnus. A former Deloitte professional, he has specialized in valuations, mergers, and acquisitions, as well as buy and sell advisory services. These sibling pairs are serial entrepreneurs who aim to make a mental health and wellness ecosystem that can be a one-stop solution for all mental health needs!
http://www.felicity.care" target="_blank">www.felicity.care
https://www.felicity.care/mental-health-community/about-the-company" target="_blank">https://www.felicity.care/mental-health-community/about-the-company
https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health" target="_blank">https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health
Responsibilities:
- Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.
- Connect with potential customers, gain an understanding of their needs, and convince them to enroll in a therapy plan.
- Assess the background of all the counselors and recommend the most suitable counselor to each customer if they need assistance choosing one.
- Gather customer information on call and update it on the CRM.
- Maintain meaningful relationships with existing customers to ensure that they are retained.
- Identify and nurture high-quality leads (people who are likely to buy).
- Ensure timely follow-ups with all potential customers to close the sale.
Requirements:
- Graduate from a recognized college or university and an experience of at least 1 year in the relevant field.
- The ability to speak regional Indian languages & having experience with CRM software will be an advantage.
- Exceptional verbal, oral & written communication skills.
- Willingness to learn, a positive outlook & result-orientedness.
- An in-depth understanding of sales principles, strategies, and tactics.
- Empathetic & patient to handle customers in a more efficient manner.
WHY FELICITY? –
We are a fast-paced, seed-funded organization with more than 100 employees. We're a fun bunch of hustlers who are passionate about making the world happier. We all act like founders - that is how much ownership everyone takes! Pizza Lunches, Charades Saturdays & Distressed Denim are di rigueur. If you relate to the company's mission and want to be a part of it, here is your chance, to make the world happier, one life at a time.
- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
- Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
- Set up and optimize company pages within each platform to increase the visibility of company’s social content
- Moderate all user-generated content in line with the moderation policy for each community
- Create editorial calendars and syndication schedules
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
- Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
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- Superb interpersonal skills, both written and verbal, in order to effectively develop materials that are appropriate for variety of audience in business & technical teams
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Catalyst IQ is an exclusive global community of CXOs from leading companies across industries. We help new-age company leaders develop economies of scale by catalyzing their respective organization's growth. Catalyst IQ helps start-ups and corporations solve their concurrent business challenges which include - Fund Raising, Leadership Hiring, and Business Development through Strategic Collaborations.
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Managing all the tracking sheets & dashboards to have a more data-driven approach towards clients and the team.
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1+ years of experience in the HR vertical.
A hustler who is highly meticulous with a problem-solving mindset.
A data-driven person with intermediate experience of using Google Sheets.
Excellent in verbal communication & email writing.
A good listener with a strong presence of mind.
Prior experience in managing internal teams/clients would be a plus.
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* you’ve been part of a high functioning product and design team and have a knack for user research and UX design, but can be effective across a number of other product design functions. You’re ready to take ownership of our design process and the end-to-end designs of the most critical areas of our product.
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* Take high level product ideas from conception through execution, across web and mobile. We are a small team so you'll work across a wide range of areas - product strategy, user research, and UX/UI design in particular.
* Take joint ownership of metrics and strategy with the product team, and work collaboratively with engineering and operations to achieve goals
You should have:
* 4+ years experience as a product designer across web and mobile
* Mastery of the basic principles of visual design and typography
* Mastery in design tools like Figma or Sketch or XD
* Experience with planning and conducting user research
* A passion for hard problems and helping people
* Empathy with customers, and a strong desire to understand them
* Strong desire to work on a small team where you'll be involved in almost every facet of our product planning + execution process












