
Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.
Responsibilities :
· Customer Relationship Management
· Incident Management. Manage ticket queue and resolve it in timely manner.
· Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.
· Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.
· SLA Management
· Develop and maintain accurate technical and user documentation.
· Working with QA to ensure the quality and timing of new release deployments.
Skills/Experience :
· Strong analytical and problem-solving skills and interest in learning new things will be the key.
· Excellent interpersonal skills handling internal and external customers
· About 3 years of professional experience in providing product support in leading BFSI sector organisations
· Experience in any DB (SQL/noSQL)
· Testing Exposure will be an added advantage

About CloudBankin
About
Drive your financial institution into the future of digital lending! CloudBankin is an end-to-end lending platform where it helps you to disburse loans in 10 minutes. Moreover, the software provides seamless and scalable integration. It automates the process and furnishes configurable workflow management. Increase your operational efficiency and take your business to the next level of excellence. Trusted by the most prominent players in the Indian lending sector. Digitize your journey with CloudBankin today!
Candid answers by the company
Chennai
Similar jobs
Job Title : DBA – AWS Aurora PostgreSQL
Experience : 6+ Years
Work Mode : Remote
Laptop Pickup : One-time pickup from Noida, Bengaluru, Pune, Hyderabad, or Chennai
Contract Duration : 6 Months
Job Summary :
We are seeking an experienced AWS Aurora PostgreSQL DBA to manage, optimize, and support enterprise database environments hosted on AWS.
The ideal candidate should have strong expertise in PostgreSQL, AWS RDS/Aurora PostgreSQL, database performance tuning, high availability, disaster recovery, security, and production support.
Key Skills Required :
AWS Aurora PostgreSQL, PostgreSQL DBA, AWS RDS, SQL Performance Tuning, Query Optimization, Indexing, Execution Plan Analysis, High Availability (HA), Disaster Recovery (DR), Multi-AZ, Read Replicas, CloudWatch, Aurora Performance Insights, Backup & Recovery, Database Security, IAM, Audit Logging, Production Support, RCA, Python/Shell/PowerShell Scripting, Terraform/CloudFormation, AWS DMS, CI/CD, Git.
Mandatory Skills :
- 4 to 5+ years of experience in PostgreSQL Database Administration.
- 3 to 5+ years of hands-on experience with AWS RDS and Aurora PostgreSQL.
- Strong SQL expertise, including query optimization, indexing, and execution plan analysis.
- Experience with Aurora clustering, Multi-AZ deployments, read replicas, failover management, backup, and recovery.
- Hands-on experience with AWS CloudWatch and Aurora Performance Insights.
- Strong understanding of database security, encryption, IAM controls, audit logging, and compliance practices.
- Experience in production support, incident management, troubleshooting, and root cause analysis (RCA).
- Scripting/automation experience using Python, Shell Script, or PowerShell.
- Experience with Infrastructure as Code (Terraform or CloudFormation).
- Knowledge of AWS DMS, DevOps practices, CI/CD pipelines, and Git.
Preferred Skills :
- Experience supporting Master Data Governance (MDG) or enterprise data platforms.
- Experience working in healthcare or other highly regulated environments.
- Exposure to AWS services such as Redshift, DynamoDB, and S3.
- AWS Certified Database Specialty or AWS Solutions Architect certification is preferred.
Key Responsibilities :
- Manage and support AWS Aurora PostgreSQL environments, including provisioning, configuration, monitoring, scaling, and maintenance.
- Optimize database performance through query tuning, indexing, and proactive monitoring.
- Implement and maintain high availability, backup, recovery, and disaster recovery solutions.
- Troubleshoot production issues, perform root cause analysis, and ensure database reliability and availability.
- Collaborate with application, cloud, and data engineering teams to support deployments and production releases.
- Automate routine DBA activities and improve operational efficiency using scripting and AWS-native tools.
Qualifications :
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Strong analytical, troubleshooting, and communication skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Job Description -
Profile: AI/ML
Experience: 4-8 Years
Mode: Remote
Mandatory Skills - AI/ML, LLM, RAG, Agentic AI, Traditional ML, GCP
Must-Have:
● Proven experience as an AI/ML specifically with a focus on Generative AI and Large Language Models (LLMs) in production.
● Deep expertise in building Agentic Workflows using frameworks like LangChain, LangGraph, or AutoGen.
● Strong proficiency in designing RAG (Retrieval-Augmented Generation)
● Experience with Function Calling/Tool Use in LLMs to connect AI models with external APIs (REST/gRPC) for transactional tasks
● Hands-on experience with Google Cloud Platform (GCP), specifically Vertex AI, Model Garden, and deploying models on GPUs
● Proficiency in Python and deep learning frameworks (PyTorch or TensorFlow).
Data Delivery Manager is responsible for managing and overseeing the end-to-end delivery of data
solutions, from data architecture and ingestion to processing, analysis, and reporting. This role
ensures that data projects are completed on time, within scope, and aligned with business
objectives. The Data Delivery Manager works with cross-functional teams, including data
engineers, analysts, and other stakeholders, to deliver high-quality data solutions. Key
Responsibilities: Project and Program Management: o Lead and manage the delivery of data-
driven projects, ensuring they are completed on time and within budget. o Develop and maintain
project plans, timelines, and resource allocation. o Monitor project progress and proactively
identify risks, implementing solutions to ensure successful project completion. o Ensure alignment
between data initiatives and business goals, maintaining continuous communication with
stakeholders. Stakeholder Engagement: o Serve as the primary point of contact between business
stakeholders and the data team, translating business requirements into technical specifications. o
Collaborate with business leaders to understand data needs and develop solutions that meet
those needs. o Provide regular updates on project status, risks, and key deliverables to
stakeholders and leadership teams. o Facilitate meetings to gather requirements and
communicate project milestones. Data Strategy & Architecture: o Oversee the design and
implementation of data solutions that support business objectives. o Ensure adherence to data
governance and quality standards throughout the data pipeline lifecycle. o Collaborate with data
architects to define scalable, secure, and high-performance data architectures. o Support data
integration initiatives across different platforms, ensuring smooth and efficient data flow. Team
Leadership and Development: o Manage cross-functional teams of data engineers, analysts, and
other professionals to deliver projects effectively. o Provide leadership and mentoring to team
members, fostering a culture of collaboration, innovation, and continuous learning. o Set clear
expectations, performance goals, and career development opportunities for the team. o Address
and resolve any team challenges, ensuring high levels of productivity and motivation. Quality
Assurance: o Ensure the accuracy, reliability, and quality of data solutions by implementing robust
testing, validation, and review processes. o Develop and enforce data standards, best practices,
and methodologies to ensure consistent, high-quality deliverables. o Drive continuous
improvement initiatives, analyzing past projects and identifying areas for enhancement. Risk
Management and Troubleshooting: o Identify potential risks to project delivery, including data
pipeline issues, resource shortages, or technical blockers, and implement mitigation strategies. o
Troubleshoot and resolve data-related issues and challenges during the project lifecycle.
Reporting and Analytics: o Oversee the creation and maintenance of data dashboards, reports, and
performance metrics. o Ensure that data solutions provide actionable insights for the business,
driving informed decision-making. Experience: o 5+ years of experience in managing programs
related to data management, data engineering, or analytics. o Proven track record in managing
data projects and delivering data solutions in a timely manner. o Experience with data integration,
data warehousing, and data modeling. o Strong understanding of data pipeline management, ETL
processes, and data analytics. Skills: o In-depth knowledge of data management tools and
technologies (e.g., SQL, NoSQL, ETL tools, cloud platforms such as AWS, Google Cloud, or Azure).
o Proficient in project management methodologies (Agile, Scrum, Waterfall). o Strong leadership
and team management skills, with the ability to drive collaboration across different functions. o
Excellent communication skills with the ability to translate complex data-related concepts into
understandable terms for non-technical stakeholders. o Analytical mindset with strong problem-
solving abilities. o Knowledge of data visualization and reporting tools (e.g., Power BI, Tableau,
Looker) is a plus. Certifications: o Project Management Professional (PMP) or Scrum Master
certification (preferred). o Data-related certifications (e.g., AWS Certified Big Data, Google
Professional Data Engineer) are a plus. Preferred Skills: o Experience with big data technologies
(e.g., Hadoop, Spark, Kafka). o Familiarity with machine learning or AI applications related to data
solutions. o Experience with data governance and compliance (e.g., GDPR).
Yearly salary range: ₹4L - ₹8L + Profit share bonus (see below)
All employees will receive a proportional yearly profit share based on their salary. In total, 10% of WhyDonate’s profits will be paid out to employees.
Job Description
We are looking for a full-time remote MEAN-stack Developer with 3+ years of experience.
You will be working on new features and maintenance of the WhyDonate platform. Code quality and scalability are a must. Besides writing new code, you will be fixing bugs and monitoring any new errors that come in. You will be working in a fully remote team of 10+ people.
WhyDonate is a product-based company that has been live since 2013. WhyDonate is a fundraising platform that helps charities and individuals to collect donations online.
Hiring Process
- Introduction interview
- Technical interview
- Test assessment
Must-haves
- 4+ years of Software development experience
- 3+ years of experience with Angular 2+ (or similar framework)
- Experience with REST API's
- Good English language and communication skills
Nice to have
- Experience with back-end development (Node.js)
- Experience with DevOps and Cloud Hosting (Cloudflare, CI/CD)
- Experience with mobile development (React-Native)
- Worked on multiple publicly released web applications
- Knowledge of Elasticsearch
- Knowledge of Redis
- Knowledge of JavaScript testing frameworks
Responsibilities
- Feature development
- Monitoring and fixing bugs
- Uptime, performance and security
- Architecture
- Code quality
*Performs analysis of functional and business requirements
*Applies in-depth or broad technical knowledge to maintain data engineering functions performs solution design.
*Applies the company, open source, and 3rd party technologies to highly complex infrastructure and software solutions.
*Introduce new product features and enhance the platform
*Ability to translate business reporting requirements into a production report.
- Promoting business on social media for improving brand awareness and generating traffic through social media engagement
- Create and manage link building strategies, content marketing strategies, and social media presences
- Developing content calendars on a weekly and monthly basis for the company
- Use Google Analytics, Google AdWords, and other relevant sites
- Drive traffic to company pages
- Creating engaging social media content
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints
- Developing graphics, video, and collaterals
- Analyzing popular social media platforms and using emerging social media tools to develop relationships with clients
- Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
- In-depth working knowledge of Facebook, Twitter, Instagram, and Google+
- Experience with social media analytics, including Google Analytics and Facebook Insights
- Basic knowledge of Photoshop
- Must have a reach of a minimum of 10K followers on various social media platforms
- Strong working knowledge of marketing terms
- Must be self-motivated and open to learning and sharing new ideas
- Practical experience with social media campaigns
- Highly creative with excellent analytical abilities.
- Outstanding communication and interpersonal skills.
- Up-to-date on the latest trends and technologies in digital marketing.
ONLY FOR WOMEN/RETURNING WOMEN
Client: A Leading Product Healthcare Company
Position: Software Engineer - Automation Testing
Work Location: Hyderabad remote working
Roles & Description
- Experience in Automation Testing using Selenium resource with Jscript and familiarity with Protractor
- Should have proven experience of Framework development
- Strong knowledge and experience in working with Jasmine and with POM framework
- Expert knowledge of XPath construction and in Node.js, debugging the scripts and running the scripts through GIT
Required Skills
- Good verbal and communication skills with3 years and above experience
- Strong problem solver who can work independently and having good analytical skills
- B.Tech /MCA/ ENGG qualification
- Flexible work hours
Beyond Pinks Will Offer
- We will offer free training and help you prepare for over 1 week to prepare for resume writing, interview and technical interview as well.
- We will also train on managing work life balance, speaking confidently, salary negotiation, bouncing back after career break.
● Responsible for development, and implementation of Cloud solutions.
● Responsible for achieving automation & orchestration of tools(Puppet/Chef)
● Monitoring the product's security & health(Datadog/Newrelic)
● Managing and Maintaining databases(Mongo & Postgres)
● Automating Infrastructure using AWS services like CloudFormation
● Provide evidences in Infrastructure Security Audits
● Migrating to Container technologies (Docker/Kubernetes)
● Should have knowledge on serverless concepts (AWS Lambda)
● Should be able to work with AWS services like EC2, S3, Cloud-formation, EKS, IAM, RDS, ..etc
What you bring:
● Problem-solving skills that enable you to identify the best solutions.
● Team collaboration and flexibility at work.
● Strong verbal and written communication skills that will help in presenting complex ideas
in an accessible and engaging way.
● Ability to choose the best tools and technologies which best fits the business needs.
Aviso offers:
● Dynamic, diverse, inclusive startup environment driven by transparency and velocity
● Bright, open, sunny working environment and collaborative office space
● Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
● Competitive salaries and company equity, and a focus on developing world class talent operations
● Comprehensive health insurance available (medical) for you and your family
● Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
● CEO moonshots projects with cash awards every quarter
● Upskilling and learning support including via paid conferences, online courses, and certifications
● Every month Rupees 2,500 will be credited to Sudexo meal card
Roles & Responsibilities:
- An individual contributor role with proven ability to design and define the test strategy.
- Ability to create test scenarios based on the requirements, specification and understanding the impact of the multiple features.
- Understanding of the architecture/design, covering various aspects of testing (functional, non-functional, stress, reliability, conformance, robustness).
- Complete ownership of the release with the ability to identify critical customer impacting defects based on requirements.
- Good knowledge of embedded and protocol stack testing, GPS, RF, driver or firmware related testing, writing test scenarios based on requirements and specs,
- Enhance & optimize the process of system testing and software testing.
Competencies:
- Requires Bachelor’s degree in Computer Science or Technology.
- Experience in building and maintaining automated tests.
- Knowledge of scripting languages like Python would be a huge plus.
- Good understanding of the test process and ability to do RCA.
- Knowledge of packet capturing tools like Wireshark
- Knowledge in Automotive domain,V2X would be added advantage.
- Knowledge on any of the traffic simulation tools like pre-scan , IPG or related tools would be added advantage.
- Good Communication and Mentoring skills.











