Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.
Responsibilities :
· Customer Relationship Management
· Incident Management. Manage ticket queue and resolve it in timely manner.
· Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.
· Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.
· SLA Management
· Develop and maintain accurate technical and user documentation.
· Working with QA to ensure the quality and timing of new release deployments.
Skills/Experience :
· Strong analytical and problem-solving skills and interest in learning new things will be the key.
· Excellent interpersonal skills handling internal and external customers
· About 3 years of professional experience in providing product support in leading BFSI sector organisations
· Experience in any DB (SQL/noSQL)
· Testing Exposure will be an added advantage
Shubham Vishwakarma
Full Stack Developer - Averlon
About CloudBankin
About
Company social profiles
Similar jobs
Company Overview
Universal Transit is a leading auto transport company offering AI-powered car shipping solutions across the United States. Our services include nationwide car shipping, utilizing advanced technology to optimize the shipping process for efficiency, cost-effectiveness, and customer satisfaction. We provide seamless online booking, real-time shipment tracking, and comprehensive auto dispatch services. Universal Transit is committed to exceptional customer service and leveraging industry expertise to meet the unique needs of our clients. Our mission is to revolutionize the auto transport industry through innovative technology and unparalleled service.
Position Summary
We are seeking a dedicated Auto Transport Logistics Coordinator (Dispatcher) to join our dynamic team. The ideal candidate will possess strong analytical, mathematical, and logical thinking skills, and be capable of working under pressure. This role involves managing loads, planning routes, and communicating effectively with various stakeholders. We will provide comprehensive training, so prior experience in logistics or auto transport is not required. Applicants should be well-equipped (high-speed internet, a working device with two screens) to work remotely and have excellent English proficiency (at least B2 level).
Job Title: Auto Transport Logistics Coordinator (Dispatcher).
Location: Remote (initially for 2-3 months), then onsite Bangalore, India.
Working Hours: 5 days a week, Monday to Saturday, 8:00 AM - 5:00 PM (New York Time), with a 1-hour lunch break. Off on Sundays and one additional day per week as per the rotating schedule.
Salary: The base salary is $600 plus bonus. After two months, the base salary will increase to $800, with the potential to earn up to $1,200 through Performance-Based Incentives.
We are looking for candidates to join our team starting on April at 8:00 AM EST (New York Time).
Key Responsibilities -
- Load Management:
- Locate and secure loads for transport using various load boards and internal systems.
- Evaluate and select the best loads based on profitability, route efficiency, and driver availability.
- Route Planning:
- Plan and optimize routes for drivers to ensure timely and cost-effective deliveries.
- Monitor and adjust routes as necessary to accommodate changes or issues.
- Coordination and Communication:
- Communicate with pickup and delivery locations to confirm schedules and ensure smooth operations.
- Act as a liaison between drivers and brokers to coordinate load details and resolve any issues.
- Paperwork and Documentation:
- Prepare and manage all necessary paperwork for each transport, including bills of lading, shipping orders, and delivery receipts.
- Ensure all documentation is accurate and up to date in the system.
- Order Creation and Management:
- Enter orders into internal and external systems.
- Track and manage orders throughout the transport process to ensure timely completion.
- Problem Resolution:
- Address and resolve any issues that arise during the transport process, including delays, cancellations, and customer complaints.
- Provide solutions and alternatives to minimize disruptions and maintain customer satisfaction.
- Compliance and Safety:
- Ensure all transport operations comply with relevant regulations and safety standards.
- Stay updated on industry regulations and company policies.
Qualifications and Skills
- High school diploma or equivalent, additional logistics or transportation-related training is a plus.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills in English.
- Problem-solving skills and the ability to make quick decisions under pressure.
- Attention to detail and accuracy in paperwork and documentation.
- Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams).
Key Qualities:
- Attention to Detail: Must be meticulous in managing paperwork and logistics.
- Strong Communication Skills: Ability to effectively communicate with brokers and internal teams.
- Problem-Solving Ability: Should be able to anticipate and address logistical challenges.
- Time Management: Capable of managing multiple tasks and meeting deadlines.
- Adaptability: Should be comfortable with changing priorities and quick decision-making.
Work Environment:
- This is a remote position, the candidate must be comfortable working in a home office and have high-speed internet, and a working device with two screens.
- The role involves regular virtual meetings.
Docker
Kubernetes
Amazon Web Services (AWS)
JenkinsDevOps Lead Engineer
We are seeking a skilled DevOps Lead Engineer with 8 to 10 yrs. of experience who handles the entire DevOps lifecycle and is accountable for the implementation of the process. A DevOps Lead Engineer is liable for automating all the manual tasks for developing and deploying code and data to implement continuous deployment and continuous integration frameworks. They are also held responsible for maintaining high availability of production and non-production work environments.
Essential Requirements (must have):
• Bachelor's degree preferable in Engineering.
• Solid 5+ experience with AWS, DevOps, and related technologies
Skills Required:
Cloud Performance Engineering
• Performance scaling in a Micro-Services environment
• Horizontal scaling architecture
• Containerization (such as Dockers) & Deployment
• Container Orchestration (such as Kubernetes) & Scaling
DevOps Automation
• End to end release automation.
• Solid Experience in DevOps tools like GIT, Jenkins, Docker, Kubernetes, Terraform, Ansible, CFN etc.
• Solid experience in Infra Automation (Infrastructure as Code), Deployment, and Implementation.
• Candidates must possess experience in using Linux, Jenkins, and ample experience in Configuring and automating the monitoring tools.
• Strong scripting knowledge
• Strong analytical and problem-solving skills.
• Cloud and On-prem deployments
Infrastructure Design & Provisioning
• Infra provisioning.
• Infrastructure Sizing
• Infra Cost Optimization
• Infra security
• Infra monitoring & site reliability.
Job Responsibilities:
• Responsible for creating software deployment strategies that are essential for the successful
deployment of software in the work environment and provide stable environment for delivery of
quality.
• The DevOps Lead Engineer is accountable for designing, building, configuring, and optimizing
automation systems that help to execute business web and data infrastructure platforms.
• The DevOps Lead Engineer is involved in creating technology infrastructure, automation tools,
and maintaining configuration management.
• The Lead DevOps Engineer oversees and leads the activities of the DevOps team. They are
accountable for conducting training sessions for the juniors in the team, mentoring, career
support. They are also answerable for the architecture and technical leadership of the complete
DevOps infrastructure.
SAP Hybris core, Implementation, SAP Hybris Cloud version
Experience
:
8 to 12 Years
Location
:
Bangalore, Karnataka, India
Job Description
:
Project Details]:
- D2C Ecommerce platform of EU, built on SAP Hybris technology.
[Technology and Sub-technology]
- SAP Hybris
- Spartacus.
[Base Location]:
- Bangalore
[Type]:
- Hybrid
[Qualifications]
- Graduate Engineer
[Job Overview]:
- Hybris platform lead to take care of the D2C ecommerce business in Sony Europe region.
- Lead to take care of EU country roll-out planning & execution
- Lead to take care of EU country D2C enhancements
- Lead to support in building Hybris capability for future engagement
[Primary Skills]:
- SAP hybris CCV2
- Angular2, CSS, HTML
[Good to have Skills]:
OCC web services/RESTFUL API developments
.NET
AngularJS (1.x)
Angular (2+)
JavascriptOverview:
Role: Software Development - Other
Industry Type: IT Services & Consulting
Department: Engineering - Software & QA
Role Category: Software Development
Responsibilities
• Hands-on developer who can breakdown a large/complex problem, quickly
derive an efficient design, document and implement the core framework.
• Demonstrated appreciation for code performance, scalability, and extensibility.
• Understands big picture/business cases behind individual requirements and attempts to
offer lower cost solutions.
• Oversees requirement, project planning, design reviews, and feature
implementation.
• Develop and maintain effective automated unit test coverage of new and existing code.
• Write quality, testable, maintainable, and well-documented code.
Qualification:
•Ready to relocate to Ahmedabad, Gujarat
•Solid understanding of object-oriented programming (OOP).
•Web API and MVC Framework.
•C# with .NET or .NET Core.
•Good MS SQL experience and database development using T-SQL.
•Familiarity with common developer tools GIT, SVN, or TFS.
• JavaScript frameworks such as jQuery / Angular framework / React js.
•Excellent written and verbal communication skills in English.
Key Skills
• Angular
• MVC Framework
• CSS
• .Net
• JavaScript
• HTML
• JavaScript Framework
Perks and Benefits
• Rewards and Recognition.
• Flexible working hours.
• Exposure to international market
COur client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Marketing for a chain of new model clinics
- Launching of new healthcare delivery models (at home/ mobile services)
- Launching of new products for Chronic & Geriatric segments
- For each initiative -Consulting / Transacting numbers, Revenues andCACs
- Creating brand advocates and running referral campaigns.
- Driving cross-sell/ up-sell campaigns for better customer LTV.
What you need to have:
- MBA from Tier 1 & 2 college
- Min 3 years post MBA experience in marketing
- Expertise in running hyper local / BTL led marketing campaigns.
- Ability to drive footfalls and drive adoption.
- Good know how of the Digital Eco-system, managing geo-targeted or pan national campaigns as and when required.
- Exposure in retail marketing an added advantage.
- A go-getter with ownership and commitment
- Excellent communication skills
Python
Django
Flask| Python |
| FastAPI / Django Framework |
| Database concept, API & SQL's |
| SSO, Oauth2, JWT, Microservices |
| MVC, ORM |
| 1) Write effective, scalable code |
| 2) Develop back-end components to improve responsiveness and overall performance Integrate user-facing elements into applications. |
| 3) Test and debug programs. |
| 4) Improve functionality of existing systems. |
| 5) Implement security and data protection solutions. |
| 6) Assess and prioritize feature requests. |
| 7) Coordinate with internal teams to understand user requirements and provide technical solutions |
| 8) Debugging programs and integrating applications with third-party web services. |
- Reaching out and speak to consumers directly understand clearly their painpoints.
- Using analytical tools to analyze user behavior in the app, understanding its underlying causes;
- Proposing solutions and sharing and presenting findings to the other members ofthe team.
- Doing competitive analysis on competitive products.
- Ensuring high quality for the app and websites;
- Rigorously testing out new and existing features, identifying bugs, and prioritizingthem with team members.
- Working closely with the leadership team of a top tier fast-growing startup
- Presenting and communicating findings to other members of the team
- Working with diverse members of the team to inspire and to meet timelines.
Desired Candidate Profile
What you need to have:- Experienced product manager with a track record of building great consumer mobile apps.
- Strong passion for consumer mobile apps.
- Great understanding of design to build a solid consumer experience.
- Strong analytical skills - defining a problem & thinking of solutions.
- Ability to analyze problems and solutions from multiple perspectives.
- Self-starter with initiative who can think and communicate clearly.
- A solid track record of building high-quality consumer mobile apps at a fast-growing product company or startup.
- High attention to details
- Great skills in designing UX flows in the app
- Ability to work hard with uninterrupted concentration
- Great attitude - a positive can-do attitude
- High intellectual horsepower and ability to apply first principles thinking
- Ability to prioritize - especially between “nice to have” value props versus “must-have” features that maximize user satisfaction
PHPJavascriptPython
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon