Cutshort logo
CloudBankin logo
Support Lead
CloudBankin's logo

Support Lead

Kevin Thomas's profile picture
Posted by Kevin Thomas
2 - 3 yrs
₹3L - ₹5L / yr
Chennai
Skills
Technical support
Customer Support
Customer Service
Customer Relationship Management (CRM)
Incident management
SLA
BFSI
SQL
NOSQL Databases

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.



Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.



Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About CloudBankin

Founded :
2023
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

Drive your financial institution into the future of digital lending! CloudBankin is an end-to-end lending platform where it helps you to disburse loans in 10 minutes. Moreover, the software provides seamless and scalable integration. It automates the process and furnishes configurable workflow management. Increase your operational efficiency and take your business to the next level of excellence. Trusted by the most prominent players in the Indian lending sector. Digitize your journey with CloudBankin today!

Read more

Candid answers by the company

What is the location preference of jobs?

Chennai

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Talent Pro
Bengaluru (Bangalore)
5 - 8 yrs
₹9L - ₹12L / yr
skill iconReact Native

Strong React Native Frontend / Mobile Developer Profile

Mandatory (Experience 1) – Must have minimum 5+ YOE in React Native with JavaScript (including ES6+ syntax).

Mandatory (Experience 2) – Must have 4+ years of hands-on native mobile development experience for both Android and iOS platforms

Mandatory (Skills 1) – Must have expertise in state management using React Hooks & Redux for efficient data flow.

Mandatory (Skills 2) – Must have experience in publishing apps to Play Store and App Store.

Mandatory (Education) - B.E / B.Tech

Mandatory (Note) - Considering candidates from South India only

Read more
Client based at Pune location.
Client based at Pune location.
Agency job
Pune
6 - 8 yrs
₹8L - ₹11L / yr
Windows Presentation Foundation(WPF)
ASP.NET
skill iconC#
SOLID
API
+12 more

Technical Skill Set:

1. ASP. NET Development – Strong expertise in C#, ASP.NET, WPF, and solid understanding of SOLID principles, API development, and databases.

2. Cloud Technologies – Hands-on experience with AWS, Azure, or Google Cloud.

3. Software Development & Architecture – Proficiency in SDLC, Agile, Scrum, and DevOps frameworks.

4. Project Planning & Management – Experience in task allocation, tracking, estimations, and deliverables management.

5. Repository & Version Control – Familiarity with Git, SVN, or similar tools, along with basic networking concepts.

6. Product Lifecycle Management – Knowledge of requirement analysis, documentation, testing, and release management.

7. Project Planning Tools – Experience with tools like Microsoft Project Plan, JIRA, Redmine, or HP ALM/Quality Centre.

Leadership & Soft Skills:

1. Team Leadership – Ability to guide, mentor, and manage a team while ensuring high-quality deliverables within tight deadlines.

2. Client Engagement & Requirement Gathering – Skilled in collaborating with stakeholders to enhance and refine project requirements.

3. Strong Communication & Problem-Solving – Effective at handling challenges, making decisions, and ensuring smooth project execution.

Read more
Ace Green
Ace Green
Agency job
via MNR Solutions by chanchal sharma
Gaziabad
10 - 20 yrs
₹7.5L - ₹15L / yr
Mechanical engineering
Product design
3D CAD
SolidWorks
Solid modeling
+2 more

Senior Mechanical Design Engineer is required in one of the leading global recycling platform with operations across the United States, UK, and Asia. Industry Preference : ex. paper, sugar, chemical, paint, fertilizer, oil & gas, candidates who are really interested to work and able to join on immediate basis may apply.

Responsibilities

1. Design, build, and commission SPMs and Automated Equipment in collaboration with the fabrication team

2. Calculate & problem solve on design challenges in various equipment from conceptual proposals to detailed design.

3. Improve existing equipment with targeted performance and automation upgrades

4. Create detailed engineering drawings and bills of materials

5. Develop equipment operational and maintenance documentation in collaboration with process & fabrication teams and conduct relevant training

6. Develop models to capture engineering calculations and FEA to validate equipment design Develop and implement control narratives in collaboration with the automation and fabrication teams

7. Create conceptual plant layouts, Process & Instrumentation diagrams, and manuals in collaboration with projects and process teams

8. Manage team of mechanical engineers for design  


Requirements

1. B. Tech. / M. Tech. in Mechanical Engineering with extensive hands-on experience in SPM design for diverse applications 

2. Preference of candidate with prior work experience in process industries (for ex. paper, sugar, chemical, paint, fertilizer, oil & gas)

3. Knowledge of machine shop fabrication processes

4. Proficiency with all types of automation components, sensors, electromechanical actuators, motion control, hydraulics, pneumatics etc.

5. Good experience in FEA

6. Ability to work both independently and in teams

7. Proficiency with Solid Modelling 3D CAD, SolidWorks, AutoCAD

8. Extensive knowledge of material specifications/ grades/properties/uses with engineering codes, and extensive knowledge of engineering accessories like pumps, valves, motors, gear boxes etc.  

Read more
Fintech company
Fintech company
Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
2 - 5 yrs
₹5L - ₹12L / yr
Customer Relationship Management (CRM)

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.

Read more
Kesari Tours Pvt Ltd
Pune
2 - 5 yrs
₹5L - ₹15L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+3 more

We are looking for a PHP + Laravel Developer responsible for managing back-end services and the interchange of data between the different cloud applications across all verticals. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end .


Why join Kesari Awayddings?

We are super aggressive and believe in a strong vision. We love building products that solve real problems and you get to write code across multiple technologies and do actual stuff. We are reimagining and reengineering the Destination wedding Industry & its ecosystem through intelligent and innovative technology.

Responsibilities: • Build efficient, testable, and reusable PHP and NodeJS modules • Solve complex performance problems and architectural challenges • Integration of data storage solutions (AWS S3, Redis, Memcache) • Architecting NodeJS-based scalable microservices. • AWS deployment, CI-CD pipelining. • Designing and developing APIs.

Skills & Knowledge:

Minimum 2 years of experience is mandatory - Strong knowledge of PHP web frameworks (Laravel) - Understanding of MVC design patterns - Basic understanding of HTML5, and CSS3 - Knowledge of object-oriented PHP programming - Knowledge of JS frameworks like ES6 Express and GraphQL - Understanding fundamental design principles behind a scalable application. - User authentication and authorization between multiple systems, servers, and environments. - Familiarity with limitations of PHP as a platform and its workarounds - Creating database schemas that represent and support business processes - Knowledge of SQL, MySQL, MongoDB or similar database management systemExposure to or experience with AWS- ElasticBeanStalk, Load Balancer, S3, EC2, Git/ Bitbucket/Jira/Jenkins, etc - Optional - Familiarity with JavaScript frameworks such as Vue JS or React is a plus

What’s in it for you? • Opportunity to be a part of the core team, working closely with founding team members • The steep learning curve with great exposure to all the aspects of start-ups • A performance-based environment with no limits to career growth and personal development • An opportunity to collaborate with a team of like-minded, smart, creative people who execute and get things done. • Platform to fulfil your entrepreneurship dream and a chance to witness the exponential growth of a company • ESOPS discussion can happen depending on the performance

The Job location is Pune If you’re passionate about web platforms and translating code into user-friendly products, we would like to meet you.






Your LinkedIn Profile link Your GitHub link Any stackoverflow contribution is a plus Projects you have developed so far, along with links and reference


Read more
Lightomated
at Lightomated
1 recruiter
Kajol Vishwakarma
Posted by Kajol Vishwakarma
Delhi
0 - 1 yrs
₹3L - ₹4L / yr
Microsoft Office
Marketing
Search Engine Optimization (SEO)
Social Media Optimization (SMO)
Google Adwords
+1 more

Marketing Coordinator

Company description

Lightomated is a premium System Integration Company. We provide best in class solutions for system integration. We primarily work in two verticals.

Lightomated Residential - Premium Home Automation System Integration company, dedicated to easing your life by getting your entire residential space being controlled by one simple touch. Lightomated collaborates with reputed brands to provide the clients with perfect design, installation and integration with help of the expertise of our dedicated team.

Lightomated Commercial - Leading Audio-visuals consultancy as well as system Integration company delivering a wide scope of installations from high-end Audio / Visual Integrations, Lighting control, video collaborations and end-to-end automation systems.

 

Role overview:

  1. Capture the sites or projects that we have completed or in progress
  2. Feed the important points from the project engineer with regards to the site/projects completed or in -progress both
  3. Help in case studies, Blogs, Research, etc
  4. Conducting research to analyse competitive landscape, market trends and customer behaviour and preparing reports by collecting, summarizing and analysing data
  5. Supporting the Marketing Head in establishing and evaluating a marketing strategy and plan by organizing and planning promotional presentations.
  6. Understanding industry trends, latest events
  7. Collect the customers reviews, testimonial, etc

 

Requirements:

  1. Bachelor’s degree in any field is mandatory
  2. Minimum 1 year experience in Marketing field is required
  3. Good photography and video editing skills is required.
  4. Willingness to travel
  5. Solid computer skills, including MS Office
  6. Knowledge of digital marketing ( SEO, SMO, Google adwords)


Job Location- New Delhi

 

 

 

 

 

Read more
B2B SAAS For mobile cyber security
B2B SAAS For mobile cyber security
Agency job
via Unnati by Astha Bharadwaj
Bengaluru (Bangalore)
1 - 3 yrs
₹15L - ₹20L / yr
Graphic Designing
Visual Designing
Illustration
Adobe Photoshop
Adobe Indesign
+1 more
In a mobile-first world, there is always an inevitable risk posed by cyber security concerns, which is addressed by our client through API-based solutions. They focus on securing mobile-first enterprises against new age cyber fraud. Their aim is to reduce risk and accelerate the growth of all mobile transactions.

 

 
Our client is located in the USA, Singapore and India and they are ISO 27001:2013 certified. Their investors include prominent VCs like XYZ Venture Capital, BLUME, Village Global, Emphasis Ventures, Sweat Equity Ventures.
 
As aGraphic/Visual Designer, you will be joining a small, growing, and closely-knit team and working directly with the marketing, sales, product, and design team for strategy and execution.

 


What you will do:
 
  • Studying design briefs and determining requirements.
  • Conceptualizing visuals based on requirements.
  • Preparing rough drafts and present ideas.
  • Working on marketing collaterals like social media posts, blog graphics, infographics, etc.
  • Working on designing graphics, illustrations, and layouts for the website, blogs, and web apps.
  • Preparing a graphic language for sales collaterals such as decks, product briefs, white papers, and reports.
  • Working with copywriters and product designers.
  • Ensuring final graphics and layouts are cohesive and on-brand.
  • Helping video content creators in producing videos with graphics and related collaterals.

 


Candidate Profile:

 

Desired Candidate Profile

 

What you need to have:

  • 1-3 years of graphic design experience
  • Strong portfolio of work over a wide range of creative projects
  • Have knowledge of layouts, graphic fundamentals, typography, color theory, web limitations, etc.
  • Familiarity with design software and technologies (such as Illustrator, Photoshop, InDesign, Figma, etc.)
  • A keen eye for aesthetics and details
  • Excellent communication skills
  • Ability to work methodically and meet deadlines
  • Degree in Design, Fine Arts or related field is a plus            

 

Read more
Alpha Coach
at Alpha Coach
1 recruiter
Pushpam Kashyap
Posted by Pushpam Kashyap
Remote, Mumbai
3 - 6 yrs
₹10L - ₹15L / yr
skill iconiOS App Development
skill iconSwift
skill iconObjective C
Xcode
JSON
+2 more

Role & Responsibilities:

  • Design and build advanced applications for the iOS platform
  • Collaborate with cross-functional teams to define, design, and ship new features
  • Work with outside data sources and APIs
  • Integrate features with wearables and other IoT devices
  • Unit-test code for robustness, including edge cases, usability, and general reliability
  • Work on bug fixing and improving application performance
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Education & Qualification Requirement:

  • Bachelor of Engineering, preferably in Computer Science of Information Technology

Desired Skills and Experience:

  • You have 3+ years of iOS app development experience using Swift.
  • Published apps in the App store
  • Have a good sense of how networked applications (Web services/REST APIs and JSON) work
  • Well versed with server side syncing, database handling etc.
  • Sharp analytical skills - find out edge cases both in code and usability/product.
  • Ability to learn and adapt fast.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • 2+ years experience in any UNIX environment
  • Experience implementing and maintaining unit tests
  • Interest in privacy and the protection of personal information
  • Good grasp of the fundamentals of UI layout designing, mobile UI components, using common themes and styles.
  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
  • Strong understanding of design patterns, or an opinion on why they're overrated.
Read more
Connexdoor
at Connexdoor
1 recruiter
Pankaj Singh
Posted by Pankaj Singh
Remote, pune
2 - 3 yrs
₹4L - ₹5L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Looking for a highly skilled computer programmer with 2-3 years of experience who is comfortable with both front and back end programming. Developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Full stack developers will be required to see out a project from conception to final product, requiring good problem solving skills and attention to detail.

Developer Responsibilities:

Developing front end website as per design

Designing user interactions on web pages

Developing back-end website applications

Creating servers and databases for functionality

Ensuring responsiveness of applications.

Working alongside graphic designers for web design features

Seeing through a project from conception to finished product

Designing and developing APIs

Meeting both technical and consumer needs

Staying abreast of developments in web applications and programming languages.

Developer Requirements:

Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript

Familiarity with JavaScript frameworks such as Next / React

Proficiency with server-side languages such as Java, Spring Boot, Hibernate

Familiarity with Unit testing, logging, monitoring frameworks

Familiarity with database technology such as MySQL.

Able to interact with business team

Good problem-solving skills

Attention to detail
Read more
KS Legal  Associates
at KS Legal Associates
1 recruiter
Kanchan Deora
Posted by Kanchan Deora
Mumbai
2 - 8 yrs
₹1L - ₹3L / yr
Litigation support
NCLT
Legal
We have an Urgent Requirement for Legal Associate @ Andheri (West)
Qualification: LLB / LLM Completed
Job Role:
• Must have basic knowledge of 138 Negotiable Instruments.
• Must have experience in Litigation role.
• Can handle client queries.
* Must have experience of handling NCLT, DRT, Civil & Criminal matters.
• Excellent Communication Skills and personality.
Interested Candidates can send their updated CV
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos