Cutshort logo
CloudBankin logo
Support Lead
CloudBankin's logo

Support Lead

Kevin Thomas's profile picture
Posted by Kevin Thomas
2 - 3 yrs
₹3L - ₹5L / yr
Chennai
Skills
Technical support
Customer Support
Customer Service
Customer Relationship Management (CRM)
Incident management
SLA
BFSI
SQL
NOSQL Databases

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.



Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.



Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About CloudBankin

Founded :
2023
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

Drive your financial institution into the future of digital lending! CloudBankin is an end-to-end lending platform where it helps you to disburse loans in 10 minutes. Moreover, the software provides seamless and scalable integration. It automates the process and furnishes configurable workflow management. Increase your operational efficiency and take your business to the next level of excellence. Trusted by the most prominent players in the Indian lending sector. Digitize your journey with CloudBankin today!

Read more

Candid answers by the company

What is the location preference of jobs?

Chennai

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

imco alloys
imco alloys
Agency job
Hyderabad, Bengaluru (Bangalore), Chennai
1 - 5 yrs
₹3L - ₹4L / yr
Sales
Business Development

Job Posting: Sales Engineer


Location: Southern part of India ( Hyderabad / Nearby Location)


Industry: Production / Manufacturing / Maintenance


Experience: 1–4 years


Education: B.E. / Diploma (Mechanical)


Must be Only from Power Industry


Job type : Field work need to visit industries do marketing of the products ( Quarterly visit to their Mumbai) Office


Working Days : Monday to Saturday - Saturdays half day


Working time :9:30 to 6pm


Opening for Sales Engineer for a global leader in wear-resistant solutions, serving industries such as Power, Steel, Mining, and Cement. With operations and associations across the UAE, South Africa, USA, and India


Key Responsibilities


Achieve assigned sales targets for products and solutions. 

Engage with corporate customers for business development and relationship management. 

Conduct technical presentations and product demonstrations at client sites. 

Handle technical and commercial aspects of customer inquiries. 

Ensure prompt resolution of customer complaints and quality issues. 

Develop and execute short-term and long-term marketing goals. 

Submit regular reports on marketing activities and progress. 

Be open to travel or relocation across India as required. 

(For Managerial Role) Lead and mentor application engineers to streamline production systems and processes. 


Desired Candidate Profile


1–3 years of experience in selling equipment or machinery in Power, Steel, Cement, or Mining sectors. 

Strong knowledge of Power sector operations. 

Excellent communication skills in English and Hindi (Tamil/Telugu preferred). 

Proven ability to handle clients and achieve sales targets. 

Team-handling experience is an added advantage. 

Read more
Merida Tech Minds OPC PvtLtd
Jayanagar 4th Block, Bengaluru (Bangalore)
4 - 11 yrs
₹6L - ₹8L / yr
Marketing
Sales and operations planning
Business operations

Responsibilities:

 Will be responsible for marketing and concept sales in B2C as well as B2B segment.

 Will be responsible for Managing Teams of different verticals like marketing, sales, administration as well as technical team.

 Will be accountable to run the center as profit center.

 Will be accountable for complete operations.

 Should be able to generate revenue through college, corporates and universities for training business.

 Will be accountable for center target and deadlines.

 Role demands a leader who can mentor and guide the team to reach the goals.

 Maintenance of process, reports is mandatory.



Key Results Area

 Month on month profit generation by effectively running the Branch.

 Always should exceed the customers expectation.


Key Results Area

 Month on month profit generation by effectively running the Branch.

 Always should exceed the customers expectation.


 Location: Bangalore, Jayanagar 4th block

 Job Type: Full-time | On-site | Mon to Sat | 9:30 AM to 6:30 PM

 Directions: https://goo.gl/maps/LQbMtGp8RqRfaWx46


Note:

 Laptop is Mandatory (company will not provide).

 No virtual interviews will be conducted.

 Maximum Age limit is 45.


Read more
ACCESS Design Solutions
kartheek M
Posted by kartheek M
Bengaluru (Bangalore)
3 - 6 yrs
₹5L - ₹20L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconJavascript
skill iconAngular (2+)
skill iconReact.js

Job brief

 

We are looking for a full stack developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a full-stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities

  • Work with development team to ideate software solutions
  • Design client-side and server-side architecture
  • Build the front-end of applications through appealing visual design
  • Develop and manage well-functioning databases and applications
  • Write effective APIs
  • Test software to ensure responsiveness and efficiency
  • Troubleshoot, debug and upgrade software
  • Create security and data protection settings
  • Build features and applications with a mobile responsive design
  • Write technical documentation


Skill Set required

  • Proven experience as a full-stack developer or similar role
  • Experience developing desktop and mobile applications
  • Familiarity with common stacks
  • Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
  • Knowledge of Node.js and multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks like ES6.
  • Familiarity with MongoDB, web servers (e.g. Apache) and UI/UX design
  • Excellent communication and teamwork skills
  • Great attention to detail
  • Organizational skills
  • An analytical mind
  • Degree in Computer Science, Statistics or relevant field
Read more
Codejudge
at Codejudge
2 recruiters
Vaishnavi M
Posted by Vaishnavi M
Gurugram
2 - 5 yrs
₹20L - ₹30L / yr
skill iconReact.js
skill iconReact Native
skill iconRedux/Flux
Job Description

Job Overview:
As a Software Engineer, you will work as part of a software development team and be responsible for
designing, implementing, and maintaining the back-end of fast-growing web/mobile applications.
You could be an ideal candidate if you have a Bachelor's degree in Computer Science from a reputed
college. You need to have expert-level programming skills in ReactJs and other related JS stack with a
deep understanding of Consumer experience. You should have experience working effectively in software
development teams ensuring tight deadlines are met. You should be passionate about writing elegant
code that solves meaningful real-life problems.
What will your role look like?
● Write well-designed, testable, efficient, and high-quality code in Javascript/React/Redux to
implement a modern highly responsive web-based user interface.
● Design (LLD & HLD) and architect technical solutions for the business problems of a large-scale
system.
● Prepare and produce releases.
● Enhance & maintain analytics and SEO of web applications.
● Contribute to all phases of the Software development lifecycle.


Roles and Responsibilities

Who are we looking for?
● B.Tech/M.Tech/MCA degree in Computer Science, Engineering or a related subject
● 2-4 years of relevant work experience
● Strong problem-solving skills, Computer science fundamentals, Data structures, and Algorithms
● Hands-on experience with Javascript - React, Redux, Thunk, Saga , webpack, NPM/Yarn,
Server-side rendering, Client caching, PWA, AMP etc.
● Solid understanding of frontend components like CSS3/SAAS, Material UI, Bootstrap etc.
● Experience working with Design tools like Figma/Sketch/Zeplin as a developer and implementing
the same in React
● Experience with all phases of the software development life cycle, best practices, and Agile
Software Development.
● Ability to work autonomously.

Read more
Shethink PVT LTD
Indore
1 - 3 yrs
₹3L - ₹7L / yr
skill iconReact Native
skill iconJavascript
skill iconAndroid Development
skill iconiOS App Development
We at SHETHINK PVT. LTD. looking for a React Native developer interested in building performing
mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building
these applications, as well as coordinating with the teams responsible for other layers of the product
infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with
a commitment to perfection is required.
Responsibilities
• Build pixel-perfect, buttery-smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native. (For Experience candidates)
• Maintaining code quality with the industry standard
Skills
• Firm grasp of the JavaScript (and TypeScript) language and its nuances, including ES6+ syntax
• Knowledge of functional and object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like (Jest or Mocha)
Experience required: 1 years to 3.5 years
Indore
Work from Office only
___
Read more
Paptronics Pvt Ltd
at Paptronics Pvt Ltd
3 recruiters
Amruta Pednekar
Posted by Amruta Pednekar
Pune
2 - 3 yrs
₹2L - ₹4L / yr
B2B Marketing
Inside Sales
Educational technology
Sales presentations

Responsibilities:

  • Manage the entire sales cycle
  • Finding a client from existing resources
  • Calling on Leads to arrange Demos
  • Follow on leads till the conversion
  • Create and share proposals
  • Provide professional after-sales support to improve customer relationships
  • Present periodic reports and accountability on the inside sales activities
  • Establish and maintain strong relationships with clients and new prospects

 

Requirements:

  • Minimum 2-3 years of experience in B2B Edtech or education 
  • Must be an exceptional communicator
  • Good at email Writing
  • MBA preferred, otherwise minimum of a Bachelor’s Degree.
  • Must be self-motivated, flexible, collaborative, with an eagerness to learn
Read more
MNC
MNC
Agency job
via Vipsa Talent Solutions by Ayushi Agarwal
Noida
0.5 - 5 yrs
₹3.3L - ₹5L / yr
International Voice Process
Communication Skills
Network
Computer Networking
Good Communication Skills
+1 more

Any Technical Graduate related to Computer / IT. BCA / MCA, BSC IT / MSC IT, BE / B. Tech, 3 year Computer Diploma / DCA after 12th , Computer science Grads / PG, Bachelor in Computer management, PGD ISM. GNIIT etc. / CCNA certified.
Non-Technical Graduates / mechanical / electrical / civil engineers are not eligible.
Skill set
Minimum 6 months from in a networking troubleshooting process.
Certification on networking concepts will be preferred / desired but not mandate.
Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies.
Basics understanding of Hardware and Software.
Should possess good English verbal skills
Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems
Typing 25 WPM and 80% accuracy.
Should be ok with Night Shifts and Willing to work from Office – Transport boundary attached.
Job Responsibility
L1 Network Tech Support –Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices. Acquiring knowledge about the newly released products and recent updates.
Willing to provide resolution in the first interaction with the customer.
Excellent Customer Service Skill Set by providing a friendly environment, which includes greeting and acknowledging every customer.
Interview
RMG Screening
VnA Round – Versant 57-58 quality
Tech Test & Typing Test
OPS Round.
Transport Boundary
Hiring zone list AttachedOther important things

  • Joining location Noida and it is Work from Office only (no work from home).
  • Candidate should have got at least 1 shot of covid vaccination.
  • Candidate should be as per transport boundary only. People in no hiring zone to relocate in hiring zone first.
  • Candidate should be ok with 24*7 and no planned leave in next 3 months
  • 2 week off split.
  • Prior exp in chat int. Ecomm is mandatory.
Read more
A Legal Company
A Legal Company
Agency job
via Multi Recruit by Rachana Deshpande
Bengaluru (Bangalore)
3 - 5 yrs
₹3L - ₹7L / yr
Wordpress
Wordpress Developer
website design
website architect
  • Meeting with clients to discuss website design and function.
  • Designing and building the website front-end.
  • Creating the website architecture.
  • Designing and managing the website back-end including database and server integration.
  • Generating WordPress themes and plugins.
  • Conducting website performance tests.
  • Troubleshooting content issues.
  • Conducting WordPress training with the client.
  • Monitoring the performance of the live website.
Read more
Pune
4 - 10 yrs
₹15L - ₹22L / yr
skill iconNodeJS (Node.js)
skill iconPython
skill iconJava
skill iconMachine Learning (ML)
Machine vision
+7 more

Roles and Responsibility:
• Lead the entire back-end and front-end technology team and act as the go-to resource with in-depth knowledge of technology and product best practices and standards.
• Build scalable backend product architecture that scales through millions of transactions per day.
• Build support systems for monitoring, billing, administration, etc.
• Acting as a single person of contact for the entire product vertical and liaising with the business team to aid the business needs.
• Directly Responsible for the user experience on the platform. Willingness to learn new technologies as required and able to incorporate machine-learning, AI and Big data as the product evolves.
• Responsible for validating the technical feasibility of product ideas, and suggesting likely technical platforms and build-buy options for such ideas.
• Plan and set up a smooth development cycle for getting features from user stories to products.
• Responsible for building deep tech products related to Face Biometrics, Image Forensics, and Risk Analysis.

Skills Required:

Must have:
• Candidate with minimum 5-10 years of solid tech experience, preferably in a growing Start-up.
• Proven Experience in leading the full cycle of mobile (Android/IOS) and web application development processes, from design to implementation.
• Well-versed with tech stacks like Node, Python, Java and/or other latest languages.
• Proven ability to build a solid team and thrive in a dynamic environment.
• Experience with performance testing and optimization of the application for maximum speed and scalability.
• Great analytical skills, data-driven decision making and evolution with technology trends.
• Stronghold in backend development and algorithms.
• Experience with Machine Learning and Data Analysis.

Good to have:
• Exposure to financial risk modeling is a plus.
• Exposure to Image Processing is a plus.
• Exposure to the blockchain is a plus.

The right candidate should be commercially knowledgeable (business acumen) and pragmatic, and have an understanding of a wide range of technologies and methodologies, and should have the ability to choose which fits best. Experience building a technology team or work with a small team from start at a start-up is a plus.
What’s attractive about us?

We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each and every day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
  • Health Memberships 
  • Sports Subscriptions 
  • Entertainment Subscriptions 
  • Key Conferences and Event Passes
  • Learning Stipend 
  • Team Lunches and Parties 
  • Travel Reimbursements 
  • ESOPs 

Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.

Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!
Read more
Peacock Solar
at Peacock Solar
2 recruiters
Sweta Singh
Posted by Sweta Singh
Remote, Guwahati
0 - 1 yrs
₹1L - ₹2L / yr
Customer Support
Communication Skills
MS-Excel
MS-PowerPoint
MS-Word
+3 more

Roles and Responsibilities-Technical support and sales of our software products.

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.


Only Female

  Qualification - B.Com  (commerce graduate) with basic computer knowledge. All our product are taxation related, so, commerce background is must and its software product, so basic of computer and basic working with internet is required. 

 

Experience - Fresher - 1year

Location-Guwahati preferably but for experienced candidate work from home can be considered(Can be relocate in PAN India)

Mode of Interview-Telephonic and Webinar

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos