Cutshort logo
CloudBankin logo
Support Lead
CloudBankin's logo

Support Lead

Kevin Thomas's profile picture
Posted by Kevin Thomas
2 - 3 yrs
₹3L - ₹5L / yr
Chennai
Skills
Technical support
Customer Support
Customer Service
Customer Relationship Management (CRM)
Incident management
SLA
BFSI
SQL
NOSQL Databases

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.



Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.



Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About CloudBankin

Founded :
2008
Type :
Product
Size :
20-100
Stage :
Bootstrapped
About
Drive your financial institution into the future of digital lending! CloudBankin is an end-to-end lending platform where it helps you to disburse loans in 10 minutes. Moreover, the software provides seamless and scalable integration. It automates the process and furnishes configurable workflow management. Increase your operational efficiency and take your business to the next level of excellence. Trusted by the most prominent players in the Indian lending sector. Digitize your journey with CloudBankin today!
Read more
Company social profiles
bloglinkedintwitterfacebook

Similar jobs

Marktine
at Marktine
1 recruiter
Vishal Sharma
Posted by Vishal Sharma
Remote, Bengaluru (Bangalore)
3 - 6 yrs
₹10L - ₹20L / yr
Big Data
Spark
PySpark
Data engineering
Data Warehouse (DWH)
+5 more

Azure – Data Engineer

  • At least 2 years hands on experience working with an Agile data engineering team working on big data pipelines using Azure in a commercial environment.
  • Dealing with senior stakeholders/leadership
  • Understanding of Azure data security and encryption best practices. [ADFS/ACLs]

Data Bricks –experience writing in and using data bricks Using Python to transform, manipulate data.

Data Factory – experience using data factory in an enterprise solution to build data pipelines. Experience calling rest APIs.

Synapse/data warehouse – experience using synapse/data warehouse to present data securely and to build & manage data models.

Microsoft SQL server – We’d expect the candidate to have come from a SQL/Data background and progressed into Azure

PowerBI – Experience with this is preferred

Additionally

  • Experience using GIT as a source control system
  • Understanding of DevOps concepts and application
  • Understanding of Azure Cloud costs/management and running platforms efficiently
Read more
Leading IT service company
Leading IT service company
Agency job
via Merito by Merito Talent
Delhi, Mumbai, Kolkata, Bengaluru (Bangalore)
5 - 15 yrs
₹15L - ₹50L / yr
Sales
OEM
OEM management

About the company:

We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.

We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades. 

Profile Summary

We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.

 

Key Responsibility 

 

  • Create a systematic, process-driven approach to partner outreach and relationship management.

 

  • Keep a great ongoing relationship with Microsoft and offer new ways to grow the partnership.

 

  • Can-do attitude individual who enjoys networking and establishing relationships.

 

  • Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.

 

 

  • Analyse and identify opportunities to secure new business by partnering with Microsoft.
  • Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.
  • Identify new markets to widen the market base for enhanced revenue and profit generation.
  • Administer the entire sales process as per plan.
  • Manage Microsoft engagements to design strategies to acquire more business deals through OEMs.
  • Manage pricing and other sales proposal activities and provide support to the marketing department.
  • Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.
  • Collaborate with Microsoft for conducting events for enhancing business growth.
  • Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.

 

  • Takes overall accountability for business planning and implementation.

 

 

Personal Attributes

 

  • You have the resilience to bounce back after minor setbacks.
  • You have the achievement orientation to achieve the target and do what it takes.
  • You have the interpersonal skills to develop & sustain meaningful relationships.

             

 

Requirements

 

  • Excellent problem-solving skills, solution-oriented, and good analytical skills.
    ● Very good client-facing and communication/presentation skills.
    ● Excellent at consultative selling and building case studies.
    ● Ability to speak at external forums.
    ● Strong Collaboration and Networking skills.

 

 

 

 

 

 

Read more
EnterpriseMinds
at EnterpriseMinds
2 recruiters
phani kalyan
Posted by phani kalyan
Bengaluru (Bangalore)
3 - 5 yrs
₹10L - ₹14L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)

Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.

Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.

We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.

Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.

We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.

Pre-requisites for the Role

1.Job ID-EMJR0120PS

 

  1. Primary skill:

 

  • Java-spring boot-Hibernate
  • Mysql
  • CI/CD, Jenkins/Github (good to have)
  • Junit/Mockito/testng
  • Rest api

(Good to have)

Awards received in career

4.Years of Experience: 3-5 Years

  1. Location:(Hybrid)
  2. Position-19
  3. Budget- Max 14 LPA
  4. NP- Immediate
Read more
KEFI HOME HEALTH CARE
Ilakiya S
Posted by Ilakiya S
NO-24, 2nd FLOOR, Dr Ambedkar Rd, Brindavan Extension, Kodambakkam, Chennai, Tamil Nadu 600083, Bengaluru (Bangalore)
15000 - 30000 yrs
₹1.8L - ₹3L / yr
Registered nurse
Nursing

We are hiring staff Nurses for homecare and hospital:

Qualification: B.Sc Nursing,GNM,DGNM,ANM

  • Record medical history and symptoms. ...
  • Administer medications and treatments. ...
  • Collaborate with teams for patient care. ...
  • Perform diagnostic tests. ...
  • Conduct physical examinations. ...
  • Monitor patients' health. ...
  • Provide support and advice to patients.


Read more
Grabbngo Pvt ltd
at Grabbngo Pvt ltd
6 recruiters
Santosh Pericharan
Posted by Santosh Pericharan
Bengaluru (Bangalore)
3 - 7 yrs
₹5L - ₹10L / yr
skill iconReact Native
skill iconReact.js
skill iconAndroid Development
skill iconiOS App Development
GrabbnGo is a funded startup , the only player in airports space. We are in the food tech industry providing express pickup and delivery at the gate service inside the airport. Imagine yourself ordering coffee from starbucks and your favourite pizza from pizza hut the previous day to your flight and when you arrive at the boarding gate you are handed your piping hot coffee and pizza for the flight.. Now imagine the same technically multi order , next gen tracking ,indoor mapping, predicting security queues, coordinating and finally serving the customer on time, so he boards the flight with a smile. If you are geared to that excitement, its time you interview with us. GrabbnGo is the first in the world to provide a multi order delivery at the gate service in airports.. and we are working on being the best! Your Competency Profile ® GraphQL API experience ® At least 3+ years of experience developing and deploying websites and applications ® GIT, JS, google apis, HTML/CSS, website dev, react native app strength ® In-depth knowledge of Python, Django (3+ years) ® SQL databases
Read more
AI powered HR-tech startup
AI powered HR-tech startup
Agency job
via Unnati by Sarika Tamhane
Remote only
2 - 7 yrs
₹5L - ₹12L / yr
Search Engine Optimization (SEO)
SEO management
Digital Marketing
Work with an amazing set of people, who have come together to provide a common platform for all recruitment needs. Read on to know more.
 

Our client is a AI based HR-tech startup that provides high quality sourcing of profiles and jobs and pulls in data from multiple job portals to ease the process for their clients. Their systems allow their business clients to automate skill assessments as per their need or as per other sources if required. The machine learning system runs matchmaking algorithms and allows their clients to manage their hiring process.

 
The founding team and other professionals come with tens of years of experience with product management and AI-based solutions management. Based out of Pune, they manage hiring solutions for companies like Flipkart, Google, Uber, Amazon, Swiggy and Zoho among others.
 
As a SEO Specialist, you will be responsible for a ton of SEO activities- starting from keyword research to link building (& everything in-between!).

What you will do:


  • Working towards organic search optimization and ROI maximisation
  • Regularly performing thorough keywords research
  • Identifying key SEO KPIs
  • Monitoring redirects, click rate, bounce rate, and other KPIs
  • Preparing and presenting reports regularly
  • Identifying our buyer persona to better target identified audiences
  • Identifying problems and deficiencies and implementing solutions in a timely manner
  • Suggesting improvements in process and productivity optimization
  • Collaborating with web developers and marketing team
  • Staying up to date with the latest SEO and digital marketing trends and best practices

 

Desired Candidate Profile

What you need to have:

  • Core expertise in advanced SEO- including but not limited to on-page SEO, off-page SEO, brand signals, outreach & user experience
  • Experience in copy & content optimization, content strategy, content marketing, content amplification, etc.
  • Love for strategically a/b testing different things, collecting data, analyzing numbers, extracting insights & re-iterating the execution loop
  • Understanding of basic web technologies like HTML, CSS & JavaScript
  • Understanding of technical SEO
  • Ability to suggest action items for improvement
  • Understanding of data, numbers & their significance
  • Ability to make simple & complex deductions
  • Ability to make sense of data to make various kinds of direct or indirect interpretations & use that data to create simple highly actionable steps
Read more
Globalshiksha.com
at Globalshiksha.com
5 recruiters
Global Shiksha
Posted by Global Shiksha
indiranagar banglore, Bengaluru (Bangalore)
4 - 5 yrs
₹6L - ₹10L / yr
Email Marketing
Marketing
Marketing Strategy
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
+1 more

The Wellness Shop is an eco-friendly wellness brand which provides range of products that are  organic and 100% natural. We provide products catering to cosmetics, wellness and healthcare  segment. The company launched in 2021 and within 4 months, we have launched 150+ premium  products and have started hitting 400+ daily orders. TWS is funded by logx ventures. We plan to  build this company into a multi-million dollar business and provide best quality organic products  all over the world! 

We are looking for a talented EMAIL MARKETING MANAGER to take the lead with our email  marketing strategies. Your main duties include running email marketing campaigns end-to-end,  managing email databases and creating newsletters. If you're interested in web technologies and  can generate innovative ideas to increase sales, we would like to meet you.  

Responsibilities: 

- Identify target audience and grow our email list 

- Design and implement direct email marketing campaigns 

- Proofread emails for clarity, grammar and spelling 

- Ensure mobile-friendly email templates 

- Write newsletters including all company updates 

- Upgrade our email templates using graphics, personalization and advanced features - Ensure prompt and accurate communication with clients via email to minimize unsubscribes - Create email databases for lead generation 

- Analyse campaign performance and suggest improvements 

- Report on sales revenue generated from email marketing efforts 

- Ensure emails follow industry policies and best practices 

Requirements: 

- 5+ years of proven work experience as an Email marketer 

- Hands on experience with HTML and content management systems 

- Proficiency in marketing automation technology 

- Knowledge of SEO/SEM and Google Analytics 

- Familiarity with analytical and database tools 

- Excellent written communication and copywriting skills 

- Strong project management skills 

- An ability to work under tight deadlines

Read more
Bengaluru (Bangalore)
6 - 10 yrs
₹15L - ₹25L / yr
Pricing Strategy
Pricing management
Revenue growth
Manage total pricing procedure and ensure timely
response to market conditions. Support developing
the pricing strategy formulation to remain
competitive and enhance profitability. Analyze
competition and industry trend.

Develop pricing strategy across various product lines to position the products based on value and competitive
situation.
 Develop Methodology for calculating List Price, Price Floor, Price ceiling for various product lines within various
market segments in relation to the value. Maintain corporate price list and periodically update appropriately
 Develop tools for estimating cost for quotes for new products.
 Transition the organization from cost plus pricing model to value pricing model
 Develop value pricing model and implement it for all new products.
 Define approval standards and processes
 Perform financial evaluation to assess pricing action effectiveness
 Lead the Price increase process/change management process for the organization. Work with sales, management,
and product managers to implement the Price changes into the market and to product
 Business cases for new pricing proposals
 Bespoke pricing proposals with authority matrix and compliance
 Conduct training on pricing to sales teams
 Propose new models and product features to improve gross margin and increase revenue
 Conduct field research including competition analysis, industry analysis , trend tracking and develop Insights based
on inference
 Develop a methodology to identify margin leakages and recommend approaches of improvement
 Perform partnering with buyers, product managers and sales department to ensure integrated profit maximizing
approach to market
 Analyse financial impact of price approach in view of overall history as well as profitability of customer
Performance Indicators
 Top line revenue growth
 Improved Margins
 Average revenue per contract
 Customer acquisition cost
 Lifetime value

8 yrs overall experience with at least 3
years in a similar role
Graduation in a relevant stream
- In depth knowledge of pricing
strategies, processes, initiatives and
creating pricing process
documentation.
- Experience in SaaS pricing models
and Value based pricing
- Proficiency in Data Mining
- Good understanding of the business
model
- Numerical data
- Analytical mind with a strategic ability
- Strong attention to detail.
- Understanding of Financial Statements
- Excellent communication, negotiation
and stakeholder management skills
Read more
Thoughtwave Software and Solutions
M Sathish
Posted by M Sathish
Remote, Bengaluru (Bangalore)
8 - 12 yrs
₹25L - ₹30L / yr
SAP EWM
SAP
SAP HANA
SAP ABAP

Working in SAP S4 EWM/Yard Mgm’t as part of the in conjunction with the CPG Digital Core Project.

• Troubleshooting customer reported issues and assisting users with day-to-day production support in a timely manner

• Gathering and analyzing business requirements; Translating requirements into functional and technical solutions

• Designing and configuring solutions in SAP EWM

• Creating and maintaining functional specifications, configuration documents, test plans and other documentation

• Developing and executing test plans including unit and integration testing and coordination of user acceptance testing

• Working with business SMEs to deliver and support solutions

• Analyzing problems to provide solution alternatives and recommendations; Providing SAP thought leadership and SME expertise as needed

• Performing root cause and impact analysis, documentation, and training

• Working collaboratively with an extended team of functional and technical resources.

 

Experience & Education required

• Bachelor’s degree in technology related field

• 6-10 years' experience with working in SAP S4 EWM (Extended Warehouse Management)

• Functional / technical proficiency with at least 4 years of experience implementing SAP EWM

• Strong hands-on configuration experience

• Good integration knowledge with ECC & S/4 HANA components including logistics and production

• Strong verbal and written communication; Ability to communicate ideas in both technical and user-friendly language

• Strong analytical and problem-solving skills, critical thinking, and innovation

• Ability to work independently as well as in a team environment

 

Experience & Education preferred

• SAP Logistics/Shipments/Deliveries experience

• SAP S/4 HANA experience

• SAP ABAP troubleshooting knowledge

• Consumer Products industry experience Additional years of experience in SAP S4 within other modules.

 

Read more
Spaak Super Tec
at Spaak Super Tec
1 recruiter
Manisha Pant
Posted by Manisha Pant
Noida, NCR (Delhi | Gurgaon | Noida)
3 - 6 yrs
₹4L - ₹7L / yr
skill iconJavascript
skill iconHTML/CSS
skill iconAngular (2+)
Job Description We are looking for a UI developer with a strong experience in Javascript, Html, and CSS who could join our team of extremely talented, motivated and hard working people. You would be responsible for architecture, design, and development of the UI application Responsibilities : 1. Create applications layout / user interface by using standard HTML5 / CSS practices. 2. Make those layout functional using Angular framework. 3. Build reusable code and libraries 4. Optimize application for maximum speed and scalability 5. This role is mainly into the development of the web or mobile applications using HTML5, CSS and Javascript. Desired Candidate Profile 1. 3-5 years in a similar role. 2. Complete hands on experience and good knowledge of Angular2/4/5/6 along with a sound knowledge of web development standards. 3. Very strong in Object Oriented JavaScript, ES6, Typescript, HTML 5, CSS3, Ajax. 4.Working knowledge on Responsive web design. 5.Working knowledge in Photoshop. 6.Proficient understanding of code versioning tools Git / SVN. Desirable Skills: 1. Understanding of node and Angular frameworks 2. Good understanding on ES6 3. Knowledge of UX design principles, concepts, paradigms, and practices 4. Ability to perceive, evaluate and choose alternative designs
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos