
IR senior principal Analyst
at A digital cyber security company presence across Globe.
The Incident Response Senior Principal Analyst leads a team of experts with diverse skill sets across areas such as Security Operations Center (SOC), Forensics, and other applicable technical Subject Matter Expert (SME) resources. The IR Senior Principal Analyst is specifically tasked with managing all aspects of an Incident Response engagement to include incident validation, monitoring, containment, log analysis, system forensic analysis, and reporting. The IR Senior Principal Analyst is also responsible for developing and sustaining strong relationships with our clients, and client’s counsel to ensure the engagement’s objectives and expectations are met and executed successfully as documented in the statement of work. The incumbent of this role should display a strong foundation of technical expertise in Cybersecurity, Incident Response, and Digital Forensics to successfully execute the responsibilities associated with this role.
ROLES AND RESPONSIBILITIES
- Supports the management of the technical aspects from client setup and kickoff to supporting the reporting process.
- Co-leads project scoping calls to accurately collect information from the client concerning the incident to include but not be limited to the client’s environment, size, technology, and security threats. Responsible for capturing all client’s expectations and objectives throughout the engagement to ensure successful engagement delivery.
- Organize and maintain an inventory of requests sent to the client to include at a minimum public IP ranges, requested information (including systems for collection), collected logs, systems Skadi or full systems, and any other requested made of the client by Arete or counsel.
- Works directly with the client and other Arete team members to preserve and collect artifacts for forensic analysis.
- Engages in communications with the TA for negotiation and recovery of decryption keys or manages the ransomware specialist team.
- Ensures deadlines are met and timely update meetings are established with client and counsel.
- Responsible for quality control over the budget of engagement and proactively identifying the need for addendums for engagements. Discusses with counsel before provided addendum.
- The main point of contact who manages and participates in all communications with the client and client’s counsel during the engagement. Assists with the development of communications.
- Supports the management and coordination of all technical efforts for the IR engagement to drive the process forward through; tool deployment, ransomware decryption, restoration, and recovery efforts, system rebuilds, system, application, and network administration tasks.
- Coordinates with the Ransom Specialist when ransom negotiations are needed. Ensures updates regarding ransom status are delivered to the client and counsel in a timely fashion.
- Manages and coordinates the onsite efforts with the Onsite Lead or team ensuring they understand and can execute the objectives for the onsite work. Additional responsibilities with onsite efforts include ensuring communications are frequent and getting the daily onsite update communicating these back to the IR Director and/or IR Ops Associate for their Tiger Team.
- Co-manages restoration team when engaged with the client for recovery of systems, data collection, and SentinelOne (S1) deployment.
- Partners with the Forensic Lead to coordinate additional data collection requests pertinent to the investigation.
- Communicates in tandem with the Forensic Lead relevant findings to the client during the investigation.
- Designs and executes a strategy to install S1 and live response data within the SLAs set by Arete.
- Manage the SOC for accurate reporting of S1 metrics from threats to checked-in systems based on the need from the client.
- Follows up with the SOC Lead on SentinelOne alerts and encourages/coordinates client participation with the product.
- Organizes the updates for client and counsel and acts as the "quarterback" for leading update calls when prompted by counsel; maintains an organized and methodical approach for providing updates from negotiations, system restoration, data collection forensics, and closeout. Accountable for final report review, ensuring the report is accurate, professional, and meets the objective of client counsel.
- Can troubleshoot instability issues within infected operating systems and stabilize the system for continued recovery.
- Cross trains across the IR services within SOC, IR Lead, Forensics, and Restoration.
- Supports peers and IR Directors within the engagement lifecycle. Familiarizes oneself with the negotiation tactics and communications with threat actors.
- Other duties as assigned.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified.
SKILLS AND KNOWLEDGE
- Experience delivering consulting engagements in a fast-paced environment
- Experience leading scoping calls
- Strong background and practical hands-on experience with Windows or Linux System and Network Administration, Security DevOps, Incident Response and Digital Forensics, or Security Engineering
- Practical experience performing in a functional role including but not limited to one or more of the following disciplines: computer forensics, Incident Response, data analytics, Security Operations, and Engineering, Digital Investigations
- Knowledgeable of collection methodologies and tools.
- Comfortable working within various OS including Windows, Linux, and OSX
- Organized communications and notes
- Communicates clearly and concisely
- Generally knowledgeable of the multiple services that comprise an IR investigation
- In-depth knowledge of the ransom negotiation process and details it accordingly to clients

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As a Social Media Marketer, you will be responsible for managing and growing our presence on various social media platforms such as LinkedIn, Twitter, and YouTube. You will create and implement campaigns that resonate with our B2B audience, specifically targeting Shopify merchants and decision-makers in the e-commerce sector.
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Industry: B2B SaaS, E-commerce
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We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT’. Embracing Software Craftsmanship values and eXtreme Programming Practices, we create well-crafted products for our clients. We partner with large organizations to help modernize their legacy code bases and work with startups to launch MVPs, scale or as extensions of their team to efficiently operationalize their ideas. We love to work with folks who are passionate about creating exceptional software, are continuous learners, and are painstakingly fussy about quality. 🚀
Location: Remote
Our Core Values
· Quality with Pragmatism: We aim for excellence with a focus on practical solutions.
· Extreme Ownership: We own our work and its outcomes fully.
· Proactive Collaboration: Teamwork elevates us all.
· Pursuit of Mastery: Continuous growth drives us.
· Effective Feedback: Honest, constructive feedback fosters improvement.
· Client Success: Our clients’ success is our success.
Experience
What You’ll do as a Senior Software Craftsperson:
- Your typical day will include attending Agile standups, designing components or services, writing lots of code, testing and integrating your code, and reviewing others’ code.
- You’ll participate in and contribute to Agile team activities. You’ll help estimate the amount of time and effort projects will take as part of the sprint cycle.
- You’ll ensure software engineering best practices, coding standards and patterns for development and deployment.
- You’ll investigate alerts about possible errors in the system. You’ll help solve outages, participate in retrospectives, and implement countermeasures to prevent similar issues from recurring.
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- Proficiency with some or all of the following: JavaScript, TypeScript, React, Node, Storybook, Python, Flask, end to end and unit testing frameworks.
- 3+ years of Object-Oriented Programming with Python or equivalent (required)
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- Help the Agile team execute sprint deliverables.
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- Think creatively about how to use technology and tools to solve problems faced by our users and customers.
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Respond to questions and comments on our social media pages in a timely and accurate manner
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Customer Success Manager
Job Type: Full Time
Job Location: Malad Mumbai
Experience: 1 - 2 Years
Rotational Shift: 02:30 pm to 11:30 pm05:00 am to 02:00 pm08:00 pm to 05:00 am
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We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.
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- Answering day to day client queries and providing creative solutions
- Working on large scale project that optimize our clients’ workflows
- Training clients on the EDS platform
- Helping to improve client documentation, writing help articles, or creating how to videos
- Becoming an expert on the EDS platform
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- Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
- Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
- Ability to manage multiple projects and work collaboratively.
- Should have excellent writing and verbal communication skills.
Benefits and Perks:
- Atmosphere of growth and opportunity
- Collaborative culture of smart, young and dedicated people
- Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
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Job Title: Lead – Application Engineering
Remote | Chennai | Hyderabad | Bangalore
Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modelled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you’ll find our delivery centres across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce.
We’re Great Place to Work-Certified™. Working at Tiger Analytics, you’ll be at the heart of an AI revolution. You’ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire.
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As an Application Engineer, you will work with our Application Engineering team on designing and developing web applications.
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- Involve in building world class and robust solutions by applying benchmarking software engineering principles and design patterns.
- Lead cross functional agile teams across the software development lifecycle
- Analyse design alternatives using proof-of-concepts, and engage with architects to choose the best optimal solutions
- Obsess about writing high-quality code and performing reviews of the design and code.
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- 4+ years of experience
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You are important to us, let’s stay connected!
Every individual comes with a different set of skills and qualities so even if you don’t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow.
We are an equal opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire.
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