Security Analyst

Looking to launch your career in Sales & Marketing? NuVeda is the perfect launchpad for you!

Who we are?

A two-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

As a Sales Development Representative, you’ll play a crucial role in NuVeda’s Sales & Pipeline Generation Activities. You’ll be working closely with the Sales & Marketing Team to design outbound campaigns & generate qualified leads that will result in new business opportunities.

Responsibilities

• Research, target, and identify new client opportunities on an ongoing basis.
• Develop targeted/personalized messaging for outbound cold calls, email, and LinkedIn outreach.
• Qualify prospects by understanding customer needs and budgets.
• Maintain a detailed database on the CRM with all customer communications.
• Collaborate with teammates and achieve quarterly milestones.

 Desired Skills

• Any graduate who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• 1-2 years of relevant experience in B2B SaaS Lead Generation is preferred.
• Knowledge of the SaaS ecosystem is preferred.
• Record of meeting and exceeding quotas and understanding of conversion metrics.
• Working experience in using social media tools (LinkedIn), lead generation tools (Apollo.io) and CRM tools (Zoho or others).
• Ability to work on omnichannel lead generation tactics.
• Ability to launch & orchestrate new content-based Sales Development campaigns.
• Excellent communication skills.

About us:

Pi - India’s 1st SuperMoney App, is an AI-native Fintech startup building ML platforms for financial advisory and wealth management. Founded by a former Investment Banker (IIT/IIM/ CFA®) with over a decade of experience.

We are looking for Machine Learning Engineers who are passionate about developing world-class ML platforms. You will be part of the Core Founding team that lays the foundation for a Unicorn journey. You'll join a visionary, funded startup on the ground floor and get to build it up one conversation at a time.

Qualifications:

• Overall experience of 4 to 7 years in ML
• B.Tech/BE from top-tier colleges (IIT, NIT, IIIT)

Requirements:

• Applied GenAI expertise in implementing cutting-edge LLMs and diverse generative models, specializing in transformers and GPT models.
• Demonstrated proficiency across various modalities, showcasing a dynamic skill set for innovative solutions.
• Expertise in Natural Language Processing (NLP), with a comprehensive understanding of the entire stack involved in designing, training, evaluating, and deploying machine learning models, particularly large language models.
• Deep understanding of the entire stack when it comes to designing, training, evaluating, and deploying ML models. Successfully collected a new giant dataset and played a critical role in shipping a new ML product that required custom components.
• Extensive experience in designing and building intelligent agents, leveraging AI techniques to create autonomous and adaptive systems for various applications.
• Proficient in writing distributed ML infrastructure, debugging and fixing hard-to-find bugs in ML models, and owning production-grade projects from start to finish.
• Experience with Deep learning frameworks such as PyTorch, TensorFlow. , Jax, and Keras.
• Proficient in writing GPU kernels using CUDA .
• Experience with AWS SageMaker and the AWS Machine Learning suite of tools.
• Developed novel techniques for ML model measurement and mitigation.
• Proficient in Apache Kafka for seamless data streaming, Apache Spark for large-scale batch processing, and Apache Airflow for efficient orchestration.
• Demonstrated expertise in Kubernetes-based workflows, specifically Kubeflow, for scalable and portable machine learning and data processing deployments, enhancing pipeline reliability and performance.
• Experience with MongoDB, MySQL, and Vector databases.
• Experience with analytics.
• Proficient in Kubernetes, Python, Github, Huggingface, R(for Analytics)
• Experience in mentoring and growing engineers.

Additional Benefits:

Competitive compensation along with ESOPs of a path-breaking Fintech startup

Key Responsibilities:

• Develop and execute strategic sales and marketing plans to achieve sales targets and expand customer base.
• Identify and pursue new business opportunities through market research, networking, and lead generation.
• Build and maintain strong relationships with existing and potential clients to promote customer satisfaction and loyalty.
• Conduct product presentations and demonstrations to prospective clients.
• Collaborate with the marketing team to create compelling marketing materials, campaigns, and promotions.
• Monitor industry trends, competitor activities, and customer feedback to stay informed about market changes and opportunities.
• Prepare sales reports, forecasts, and budgets to track performance and identify areas for improvement.
• Represent the company at industry events, trade shows, and conferences to promote brand awareness and generate leads.
• Provide timely and effective communication to internal teams regarding sales and marketing activities, customer feedback, and market developments.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or related field.
• Proven experience in sales and marketing, preferably in a similar industry.
• Strong understanding of sales techniques, marketing principles, and customer relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office and CRM software.
• Willingness to travel as needed.

Skills & Abilities:

1. Language: Java, J2EE, springboot, angular, react, node, (CSS: Tailwind CSS + angular Material) etc.

2. OS : Linux, windows

3. Database : Oracle, postgres, PL/SQL

4. Desirable : API integration, CI/CD, automation, working experience in the mobile financial domain

5. Able to mentor and guide juniors

6. Able to resolve customer queries independently

7. Able to write test cases  and execute test plans

8. Added advantage (Good to have): application security, RabbitMQ, Apache Kafka, Grafana, Prometheus, MongoDB, shell scripting basics

Job Purpose: At the Mobiquity project engineering team, our core job is to customize, install, configure and support the customer during the entire project lifecycle.

Principal Accountabilities Development

1. Write code in Java and java based technologies as well as web GUI development using latest technologies like, angular, react, conforming to company guidelines against written requirements & high-level design documents, particularly for complex modules that cannot be handled by junior developers. Work in an IDE while developing code ( especially in Java) and use GIT, SVN or any other CM tool being used in the company, for checking in and checking out the code being developed.

2. Submit developed code for review, incorporate required changes and conduct Unit testing, after preparing Unit Test Plans and necessary stubs.

3. Review code offered by others and document response in assigned format.

4. Participate in (a) the integration of the developed code with code developed by other team members (this could happen on customer premises if appropriate environment is not available in-house) (b) preparation of the environment for integration testing (c) execution of integration testing (d) fixing the problems relating to the offered code as discovered in the integration testing.

5. Participate in load testing conducted on the final product and fix problems encountered.

6. Assist Product Validation Group in setting up the test environment, writing test cases, generating stubs and executing tests.

7. Review test cases written by the Product Validation Group.

8. Install product in customer location, train the customer reps on product features and operation & maintenance procedures, and complete user acceptance testing, making any changes in the final deliverable as required.

9. Handle customer queries and complaints received directly or through the company support organization.

10. Change code to fix reported customer problems after trouble shooting, get the fix reviewed and complete selective regression testing.

11. Draft user documentation for consolidation by the technical documentation team. This could include GUI, API, O&M and technical documentation relating to COTS. Review drafts prepared by junior developers.

12. Help maintain design requirement documents as directed.

13. Participate in the development, release, support & enhancement activity through multiple release cycles and multiple products

14. Proactively seek feedback/reviews on self-development, learning, and developed code. Responsible for completing the assigned task in all aspects by proactively seeking reviews, and updating the status to supervisors.

15. Ensure the task assigned is understood in all respects and communicate effectively and raise necessary alarms to reporting leads if anything is not understood or no progress is possible.

Capability Building

1. Assist junior developers in coding, testing, and troubleshooting.

2. Train and support a new member joining the team with little or no experience in the development environment, technology domain, and the specific work underway. Focus on scope of work familiarization.

About KAFQA

At Kafqa, we are building the next generation performing arts platform. Our mission is to transform how India learns, performs & watches performing arts. Our launch services consist of technology-enabled dance classes in our proprietary studios, production facilities, and social media broadcasting & competitions.

Founder & Team

The founder is Shariq Plasticwala. He is a graduate of IIT Bombay & Stanford GSB. He was part of the founding team of Amazon India where he played a key role for over 8 years. Among his roles at Amazon, he was the CEO of Amazon’s first joint venture in India and a Board Member of Amazon’s payments business. The other members of the founding team consisted of senior executives from Shiamak Davar & Byju’s.

Background

•   At least 6+ years experience in back-end development in a fast-paced environment, working in Python & Django Framework
• Should Have experience leading a team.
•   Deep understanding of technologies used in web products, including Rest APIs
•   Sound understanding of SQL/NoSQL databases such as PostgreSQL and MongoDB.
•   Deep familiarity with UNIX, major cloud platforms (AWS, Azure), DevOps.
•   Understanding of databases, and related tools, paradigms.

Opportunity

Here are some of the things you might have to do on any given day:

•   Developing APIs and endpoints for deployments of our product.
•   Infrastructure Development such as building databases, creating and maintaining automated jobs.
•   Build out the back-end to deploy and scale our product.

GST:

• Verification of Books of accounts, Revenue Data and Computation of GST liability on a monthly basis
• Verification and Computation of RCM Liability on monthly basis,
• Filing of GSTR 1, GSTR 3B & Monthly returns.
• GSTR - 2A/2B reconciliation with books of accounts.
• Filling GSTR 9 – Annual return and GST audit

TDS:

• Working closely with the Tax consultants for advisory and foreign tax-related matters

Handling the assessments and queries if any

• Computation of TDS & Equalisation Levy liability on monthly basis,
• Filing of TDS returns verification of PAN etc for Payroll and Vendor related payouts.,
• Filing of Equalisation Leavy returns,
• Interacting with other functions/departments within the company
• Knowledge of WHT on International Transactions

Transfer Pricing:

• Knowledge of Transfer Pricing transactions and compliance
• Foreign subsidiaries tax compliance and structuring transactions working with foreign consultants
• Monthly/quarterly local compliances relating to International subsidiaries (US, Middle east etc)
• Other matters related to taxation

Responsibilities of the role:

• Develop Web/App based solutions in PHP and PHP based frameworks (CodeIgniter/Laravel) having a Service Oriented Architecture (REST/SOAP)
• Work on integration of 3rd Party libraries as required by the product
• Unit-testing code for robustness, including edge cases, usability, and general reliability
• Ensure the quality of the end product while adhering to quality norms
• Creating Technical documentation wherever applicable
• Collaborate with cross-functional teams to define, design, and ship new features
• Take part in requirement understanding and contribute to solution of the requirement

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from a customer
• Ensuring that the correct level of priority is agreed with the customer
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue
  
  SLA Management: Responsible for:
• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs
  
  Jeopardy Management: Responsible for:
• Ensuring that the ticket is managed in line with Company’s jeopardy management process
  
  Escalation Management: Responsible for:
• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database
  
  Communication Responsible for:
• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Sets

Key Competencies

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility