Incident Management Lead
at This IT company is hiring for Incident Management Role
JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.

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Job Summary We are looking for a highly motivated and technically strong Proposal / Application Engineer to join our steam turbine engineering team. The candidate will be responsible for preparing techno-commercial proposals, performing thermodynamic and cycle calculations, developing heat & mass balance diagrams, and supporting basic engineering activities for steam turbine projects. The role requires close coordination with sales, design, project execution, procurement, and manufacturing teams to deliver optimized and technically compliant solutions for industrial steam turbine applications. The ideal candidate should possess strong knowledge of thermodynamics, steam cycles, turbine auxiliaries, and application engineering practices. Key Responsibilities Proposal Engineering Analyse and review customer RFQs (Request for Quotations) for steam turbine systems and auxiliary equipment. Prepare detailed techno-commercial proposals for steam turbines, auxiliaries, and balance-of-plant (BOP) systems. Coordinate with customers, consultants, and internal departments for technical clarifications. Review tender specifications, data sheets, P&IDs, and customer requirements. Prepare technical deviations, compliance statements, and proposal documentation. Support sales and business development teams during technical discussions and bid negotiations. Participate in customer meetings and technical presentations whenever required. Ensure timely submission of proposals with complete technical and commercial documentation. Application Engineering & Thermodynamic Calculations Perform steam cycle analysis and thermodynamic calculations for various turbine applications. Carry out turbine selection based on steam parameters, process requirements, extraction conditions, and power output. Prepare and optimize heat & mass balance calculations for cogeneration and captive power plants. Develop turbine performance calculations, steam consumption calculations, and efficiency evaluations. Prepare basic sizing calculations for turbine auxiliaries including: o Condensers o Deaerators o HP/LP Heaters o Gland Steam Systems o Ejector/Vacuum Systems o Cooling Water Systems Evaluate operating scenarios and suggest optimized technical solutions for improved efficiency and reliability. Support performance guarantee calculations and technical offer preparation. Basic Engineering Activities Prepare Heat & Mass Balance Diagrams (HMB/H&MB). Prepare Process Flow Diagrams (PFDs) and support P&ID development. Prepare basic engineering documents including: o Technical datasheets o Equipment specifications o Utility consumption calculations o Instrument lists
What You'll Do
- Responsible for achieving quarterly and annual sales quota
- Conducts sales needs analysis with new and prospective customers, including the development of client-centric product solutions.
- Generates leads with the support of SDRs by contacting prospective clients through cold reach outs, networking and industry events.
- Qualifies new leads and determines serviceability of prospects
- Understands the communication needs of enterprise customers, and designs solutions to meet those unique business needs.
- Designs develops and delivers sales proposals and presentations on product benefits.
- Maintains all sales databases necessary to report sales activity and customer information with the support of SDRs
What you should have
- 3-8 years experience in similar roles; Experience as Account Executive or Sales Development Representative at any technical product company is a big plus!
- Flawless communication skills, both written and oral, with extensive public speaking experience
- Demonstrated ability to work solo as well as being a productive team member, making outbound reach-outs every day
- Have a strong work ethic and are eager to learn and make new connections with prospects
JOB DESCRIPTION:
Role: GRC Consultant
(1–7 Years Experience)
📍 Location: Anna Salai, Mount Road, Chennai, India
🕒 Full-Time |On-site
Pentabay Software Solutions, a fast-growing IT services company based in Chennai, is hiring a GRC Consultant with 1–4 years of experience in cloud security and GRC (Governance, Risk & Compliance). This is an exciting opportunity for early-career professionals to work with modern cloud platforms, global clients, and industry-standard security frameworks.
🔑 Key Responsibilities
Secure Cloud Infrastructure
Design and deploy secure environments ensuring alignment with HIPAA, GDPR, PCI DSS, PHI, and PII standards.
Firewall & Endpoint Protection
Manage and configure firewalls, WAFs, and endpoint security solutions to protect cloud and hybrid infrastructures.
GRC & Compliance Support
Contribute to Governance, Risk, and Compliance (GRC) initiatives by helping develop and implement policies, assess risks, maintain audit trails, and support compliance reporting.
Security Audits & Risk Assessments
Assist in vulnerability assessments, penetration tests, and audits to identify and remediate risks, ensuring continuous improvement of security posture.
✅ Required Skills & Qualifications:
- 1–7years of experience in cybersecurity, cloud security, or related areas.
- Working knowledge of GRC frameworks, including policy creation, risk identification, and compliance reporting.
- Understanding of HIPAA, GDPR, PCI DSS, and data protection best practices.
- Familiarity with firewall management, network segmentation, and endpoint protection tools.
- Hands-on expertise with cloud platforms: AWS, Azure, GCP.
- Experience working with Canadian or international clients is an added advantage.
- Strong analytical mindset and good written and verbal communication skills
Key Responsibilities
- Sourcing & Screening: Utilizing LinkedIn, job boards, and social media to find candidates; reviewing resumes to shortlist based on requirements.
- Interview Scheduling: Coordinating interviews between candidates and hiring managers.
- Candidate Experience: Serving as the main point of contact, providing updates, and ensuring a positive experience.
- Administrative Support: Maintaining Applicant Tracking Systems (ATS), updating databases, and assisting with onboarding/orientation.
- Employer Branding: Assisting with career fairs, campus hiring, and marketing initiatives.
• Work with designers to translate the designs to pixel perfect, cross platform, responsive UI.
• Follow coding standards, code reviews etc.
• Follow release cycles and commitment to deadlines.
• Collaborate with the team and communicate effectively.
• Ability to work in a fast-paced startup.
Desired Skills & Experience:
✓ BE/BTech in Computer Science or related technical discipline
✓ Mastery of standard front-end technologies like modern HTML, CSS, JavaScript/Typescript
(Angular 8+), REST, and JSON
✓ Deep understanding of front-end architecture and data-driven development
✓ Ability to work with designers to develop dynamic user experiences.
✓ Good Analytical and Problem-solving skills
✓ Knowledge of source control tools, preferably GIT
✓ Familiar with Agile methodologies
About FirstPrinciples
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Who Are We Looking For
Our growing company needs an experienced and ambitious content writer with at least 6 years of experience to oversee the development, execution, and delivery of digital content across all our channels. The ideal candidate should know how to apply data analytics to personalize and optimize content. The Content team leader will manage an expanding team of Content team members, interact with different-level team members and build new opportunities across our client engagements. The Content lead will be a solid leader, a clear communicator, and possess great analytical skills.
You will be responsible for:
- Producing high-quality documentation. The audience is U.S based so the style of writing should be audience-specific.
- Provide QA and copy editing for content produced by writers.
- Help the team to create high-quality web pages.
- Act as the Content Manager and implement the Content Calendar / Content strategy.
- Liaise with content writers to ensure brand consistency.
- Speak with the Digital Marketing Manager regularly and inform of any issues.
- Proactively assess possible problem areas.
- Improve imagery and content creation processes to increase accuracy and reduce the time taken.
- Assess employee’s competencies and ensure that employees are adequately trained. Plan and assign work based on competencies. Train team using resources provided.
- Coach the team daily, so that business objectives are met consistently. Plan, manage and adjust staff levels to meet requirements.
- Assist with the recruitment process when / if required.
- Excellent written and verbal skills in English with atleast 6 years of experience as a Content Writer across various industries. Previous agency experience will be an added advantage.
- Previous experience in copywriting will be a strong plus.
- Prior experience using SEO best practices to create content.
- Experience in formulating the content strategy and content calendar along with experience of working and managing offshore parties
- Previous experience in recruitment and team building (desirable)
- Good IT systems knowledge and technical confidence.
- MS Excel competence for the creation of staff tracking reports along with strong analytical and problem-solving skills.
- Strong people and performance management skills with a mindset which is open to change, unlearning & relearning, if needed.
- A collaborative approach to working with others.
- The ability to lead and motivate a team of people to succeed by utilizing appropriate interpersonal styles (including leading by example, setting expectations
Job Summary
You'd be meticulously analyzing project requirements and carry forward the development of highly robust, scalable and easily maintainable backend applications, work independently, and you'll have the support & opportunity to thrive in a fast-paced environment.
Responsibilities and Duties:
- building and setting up new development tools and infrastructure
- understanding the needs of stakeholders and conveying this to developers
- working on ways to automate and improve development and release processes
- testing and examining code written by others and analysing results
- ensuring that systems are safe and secure against cybersecurity threats
- identifying technical problems and developing software updates and ‘fixes’
- working with software developers and software engineers to ensure that development follows established processes and works as intended
- planning out projects and being involved in project management decisions
Skill Requirements:
- Managing GitHub (example: - creating branches for test, QA, development and production, creating Release tags, resolve merge conflict)
- Setting up of the servers based on the projects in either AWS or Azure (test, development, QA, staging and production)
- AWS S3 configuring and s3 web hosting, Archiving data from s3 to s3-glacier
- Deploying the build(application) to the servers using AWS CI/CD and Jenkins (Automated and manual)
- AWS Networking and Content delivery (VPC, Route 53 and CloudFront)
- Managing databases like RDS, Snowflake, Athena, Redis and Elasticsearch
- Managing IAM roles and policies for the functions like Lambda, SNS, aws cognito, secret manager, certificate manager, Guard Duty, Inspector EC2 and S3.
- AWS Analytics (Elasticsearch, Athena, Glue and kinesis).
- AWS containers (elastic container registry, elastic container service, elastic Kubernetes service, Docker Hub and Docker compose
- AWS Auto scaling group (launch configuration, launch template) and load balancer
- EBS (snapshots, volumes and AMI.)
- AWS CI/CD build spec scripting, Jenkins groovy scripting, shell scripting and python scripting.
- Sagemaker, Textract, forecast, LightSail
- Android and IOS automation building
- Monitoring tools like cloudwatch, cloudwatch log group, Alarm, metric dashboard, SNS(simple notification service), SES(simple email service)
- Amazon MQ
- Operating system Linux and windows
- X-Ray, Cloud9, Codestar
- Fluent Shell Scripting
- Soft Skills
- Scripting Skills , Good to have knowledge (Python, Javascript, Java,Node.js)
- Knowledge On Various DevOps Tools And Technologies
Qualifications and Skills
Job Type: Full-time
Experience: 4 - 7 yrs
Qualification: BE/ BTech/MCA.
Location: Bengaluru, Karnataka
REVOS is a smart micro-mobility platform that works with enterprises across the automotive shared mobility value chain to enable and accelerate their smart vehicle journeys. Founded in 2017, it aims to empower all 2 and 3 wheeler vehicles through AI-integrated IoT solutions that will make them smart, safe, connected. We are backed by investors like USV and Prime Venture.
Duties and Responsibilities :
- Automating various tasks in cloud operations, deployment, monitoring, and performance optimization for big data stack.
- Build, release, and configuration management of production systems.
- System troubleshooting and problem-solving across platform and application domains.
- Suggesting architecture improvements, recommending process improvements.
- Evaluate new technology options and vendor products.
- Function well in a fast-paced, rapidly-changing environment
- Communicate effectively with people at all levels of the organization
Qualifications and Required Skills:
- Overall 3+ years of experience in various software engineering roles.
- 3+ years of experience in building applications and tools in any tech stack, preferably deployed on cloud
- Recent 3 years’ experience must be on Serverless/cloud-native development in AWS (preferred)/Azure
- Expertise in any of the programming languages – (NodeJS or Python preferable)
- Must have hands-on experience in using AWS/Azure - SDK/APIs.
- Must have experience in deploying, releasing, and managing production systems
- MCA or a degree in engineering in Computer Science, IT, or Electronics stream










