Incident Management Lead
at This IT company is hiring for Incident Management Role
JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.
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Company Description
CorpCare is India’s first all-in-one corporate funds and assets management platform based in Mumbai. We offer a single window solution for corporates, family offices, and HNIs to formulate and manage treasury management policies. Our portfolio management system provide assistance in conducting reviews with investment committees and the board.
Role Description
- Role- Python Developer
- CTC- Upto 12 LPA
This is a full-time on-site role for a Python Developer located in Mumbai. The Python Developer will be responsible for back-end web development, software development, object-oriented programming (OOP), programming, and databases. The Python Developer will also be responsible for performing system analysis and creating robust and scalable software solutions.
Qualifications
- 2+ years of work experience with Python (Programming Language)
- Expertise in Back-End Web Development • Proficiency in Software Development specially in Django framework, Fast API, Rest APIs, AWS
- Experience in Programming and Databases
- Understanding of Agile development methodologies
- Excellent problem-solving and analytical skills
- Ability to work in a team environment
- Bachelor's or Master's degree in Computer Science or relevant field
- Relevant certifications in Python and related frameworks are preferred
About us:
Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say about the interesting projects, you for sure will gain an enriching positive experience every moment.
Name of the company: DevCare Solutions
Year of establishment: April 19th, 2005
Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210
Company Website : www.devcare..com
Job Description:
• Responsible for handling complete recruitment life cycle for high-end or niche requirements from the client
• Must have Client facing capabilities and directly interact with clients to gather new requirements, and follow up on Submittals, interviews, and placements
• Must have experience in Client Management and a proven individual track record,
• Need to be technically very strong
• Proficient in using recruitment tools and strategies
• Excellent communication and interpersonal skills
• Should be a target driven person
Desired Skills and Experience:
- A Self-motivated and energetic graduate with 2+ years’ experience in US- IT Recruitment
- A strong work ethic and sense of commitment.
- Able to work in a team, learn quick and deliver.
- Ability to build lasting relationships.
- Excellent communication and presentation skills.
- Bachelor's degree is preferred.
It's Complete US Shift (Night Shift)
Shift Timing will be 7.00pm to 4.00am IST
5 Days Working Sat & Sunday fixed Week off
Cab facilities are there for our employees
Dinner will provided in the company
Roles and Responsibility
Effectively prioritizing and executing tasks in a fast-paced environment; Create full mockups of UX flows, components, and Freedom services; Create intuitive interfaces and interaction layers using best practices, the latest web trends and all available tools to augment the user experience;
Developing and annotating user flows, journeys, and persona; Illustrate design ideas with clear storyboards, process flows, sitemaps, and prototypes;
Conduct design brainstorms with product owners to understand the product details and user needs;
Drive digital design process – including websites, digital campaigns, and interactive experiences;
Defining and managing the appropriate design approach for differentiating experiences;
Create workflows, low-fi designs, high-quality designs, and other artifacts needed to collaborate and iterate from vision through execution;
Work with the Product Team including input sessions, UX reviews etc; Creating original design, typography, iconography, and art for digital screens centered around modern & industry-trending designs;
Pushing yourself and the team for continuous improvement in our design and design processes through open communication and feedback;
You’ll design the solutions, features, iterations, tests, and delightful moments that will take VRAI to the next level;
Creating frameworks and model which enable others to understand key concepts and relationships as well as generate valuable input;
Lead digital projects from strategy to conceptualization, prototyping, and final execution.
Purpose
· The Analytics and BI Head will collaborate closely with leaders across product, sales, and marketing to support and implement high-quality, data-driven decisions.
· The candidate will ensure data accuracy and consistent reporting by designing optimal processes and procedures for analytical managers and employees to create and follow.
· The candidate will manage the processes and people responsible for correct data reporting, modeling, and analysis.
Key Responsibilities
Responsibilities will include but will not be restricted to:
· Lead cross-functional projects involving advanced data modeling and analysis techniques and review insights that will guide strategic decisions and uncover optimization opportunities.
· Managing project budgets and financials, including forecasting, monitoring, and reporting.
· Providing clear and concise instructions to different teams to ensure quality delivery of analysis.
· Maintain dashboards and performance metrics support that support key business decisions.
· Planning and executing strategies for completing projects on time.
· Determining the need for training and talent development.
· Recruit, train, develop and supervise managerial level employees.
· Examine, interpret, and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing, and product teams.
· Oversee the deliverable pipeline, including rationalization, de-duplication, and prioritization.
· Anticipate future demands of initiatives related to people, technology, budget and business across the departments and review solutions to meet these needs.
· Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company.
Technical Requirements (what)
· Advanced knowledge of data analysis and modeling principles: KPI Tree creation, Reporting best practices, predictive analytics, statistical and ML based modeling techniques
· Work Experience of 20+ years in analytics inclusive of 5+ years of experience of leading a team. Candidates from Insurance Industry are preferred.
· Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.
· Strong problem solving, quantitative and analytical abilities.
· Strong ability to plan and manage numerous processes, people, and projects simultaneously.
· The right candidate will also be proficient and experienced with the following tools/programs:
§ Experience with working on big data environments: Teradata, Aster, Hadoop.
§ Experience with testing tools such as Adobe Test & Target.
§ Experience with data visualization tools: Tableau, Raw, chart.js.
§ Experience with Adobe Analytics and other analytics tools.
Desired Personal Qualities or Behavior
· Strong leadership qualities, ability to communicate the vision crisply and drive collaboration and innovation.
· Must be an initiative-taker.
· Strong diligence, organizational skills, and the ability to manage multiple projects
· Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the company and outside vendors.
· Ability to work in a diverse team environment and effectively support the demanding needs of the company.
· Ability to work under pressure, meet deadlines with shifting priorities.
an analytical mindset with a keen eye for detail.
Mandatory skill requirement:
- Salesforce Configuration and Customization experience
- Hands on Experience in Vlocity FlexCards, Omniscripts, dataraptors
- Experience in Vlocity Health/Insurance domain
Experience:2-4 years
Location: Pune
Responsibilities
• Design and develop features using Java, Spring, and Hibernate
• Ability to design database schema, develop views and stored procedures
• Participate in user story grooming, design discussions, and propose solutions
• Maintain existing software systems by identifying and correcting software defects
• Practice standard development processes leveraging agile methodologies such as SCRUM and TDD
• Review and analyze business requirements and provide technical feasibility and estimates
• Manage development/support functions
• Mentor junior team members, perform code reviews, technical guidance etc.
Requirements
•2- 3 years of experience in Spring Framework, Spring Boot, Restful web services
• BE/B Tech or higher preferably in Computer Science/IT.
• Strong experience in APIs design using either OpenAPI/Swagger/RAML, API implementation, and integration
• Strong knowledge of oAuth2 and experience implementing API security
• Good knowledge of OIDC in API security implementation
• Good understanding of Microservice
• Good knowledge of API Gateway
• Banking and Financial domain experience
Good to have:
• Intermediary level of Cloud Technology knowledge like AWS or GCP Docker and Kubernetes knowledge
• Exposure to continuous integration (CI/CD) using Jenkins or other tools
Software Architect
Symbl is hiring a Software Architect who is passionate about leading cross-functional R&D teams. This role will serve as the Architect across the global organization driving product architecture, reducing information silos across the org to improve decision making, and coordinating with other engineering teams to ensure seamless integration with other Symbl services.
*Symbl is seeking for a leader with a demonstrated track record of leading cross-functional dev team, you are fit for the role if *
- You have a track record of designing and building large-scale, cloud-based, highly available software platforms.
- You have 8+ years of experience in software development with 2+ years in an architect role.
- You have experience working on customer-facing machine learning implementations (predictions, recommendations, anomaly detection)
- You are an API first developer who understands the power of platforms.
- You are passionate about enabling other developers through your leadership and driving teams to efficient decisions.
- You have the ability to balance long-term objectives with urgent short-term needs
- You can successfully lead teams through very challenging engineering problems.
- You are domain Expertise in one or more of: Data pipelines and workflow, telephony systems, real time audio and video streaming machine learning.
- You have bachelor's degree in a computer science-related field is a minimum requirement
- You’ll bring your deep experience with distributed systems and platform engineering principles to the table.
- You are passionate about operational excellence and know-how to build software that delivers it.
- You are able to think at scale, define, and meet stringent availability and performance SLAs while ensuring quality and resiliency challenges across our diverse product and tech stacks are addressed with NodeJs as mandatory, Java, Python, Javascript, ReactJS with intersection with ML platform + open source DBs.
- You understand end-user use cases and are driven to design optimal software that meets business needs.
Your day would look like:
- Work with your team providing engineering leadership and ensuring your resources are solving the most critical engineering problems while ensuring your products are scalable, performant, and highly available.
- Focused on delivering the highest quality of services, and you support your team as they push production code that impacts hundreds of Symbl customers.
- Spent time with engineering managers and developers to create and deliver critical new products and/or features that empower them to introduce change with quality and speed.
- Made sure to connect with your team, both local and remote, to ensure they are delivering on engineering and operational excellence.
*Job Location : Anywhere – Currently WFH due to COVID
Compensation, Perks, and Differentiators:
- Healthcare
- Unlimited PTO
- Paid sick days
- Paid holidays
- Flexi working
- Continuing education
- Equity and performance-based pay options
- Rewards & Recognition
- As our company evolves, so do our benefits. We’re actively innovating how we support our employees.
Product Manager at OneCard
At Onecard, we're re-imagining the credit card for a new generation of users. Product development is an extremely collaborative effort between engineering, design, and customer-facing teams. You’d be joining a small team of experienced Product Managers who have helped build successful products at companies such as Gaana, Walnut, ICICI Bank among others.
YOU MAY BE A GOOD FIT IF:
- You can think in terms of the big picture, but deliver on the details
- You observe users and talk to them to get insights for building products.
- You have a nose for great products, and advocate for new features with qualitative and quantitative reasoning
- You do whatever it takes to make your product and team successful, whether that means writing a QA plan or hunting down the root cause of a user’s frustration. This is very important as we're rapidly growing.
- You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
- You communicate with empathy and exceptional precision
- You are technical enough to ask engineers good questions about architecture and product decisions alike
- Beyond just shipping new products, you obsess about continuous product improvement
REQUIREMENTS
- You’ve spent at least 3 to 5 years in product management, especially working on mobile apps.
- You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link.
- You’ve worked with design teams and software like Figma/Zeplin/Balsamiq.
- Experience in Fintech and gaming is preferred. Especially working on reward programs.
You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link.
YOU SHOULD INCLUDE THESE IN YOUR APPLICATION:
A few words on...
- Why you’re interested in being a product manager at OneCard in particular
- The product you are most proud of shipping, and your role in its development
- The biggest product mistake you’ve made (we all have them!)
- Handle complete marketing activities of the company
- Deliver customer growth
- Be responsible for marketing communication
- Manage marketing budget and ROI
- Handle team comprising of internal resource + freelancers Candidate should have:
- Experience of handling marketing at B2C product-led start-ups for 3 to 4 years
- Expertise in performance marketing and SEO
- Strong analytics abilities and good communication skills
- Handled sizable marketing budgets
- Growth mindset - moving quickly, discovering growth hacks