Incident Management Lead
at This IT company is hiring for Incident Management Role
JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.
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Data Scientist with LLM and Healthcare Expertise
Keywords: Data Scientist, LLM, Radiology, Healthcare, Machine Learning, Deep Learning, AI, Python, TensorFlow, PyTorch, Scikit-learn, Data Analysis, Medical Imaging, Clinical Data, HIPAA, FDA.
Responsibilities:
· Develop and deploy advanced machine learning models, particularly focusing on Large Language Models (LLMs) and their application in the healthcare domain.
· Leverage your expertise in radiology, visual images, and text data to extract meaningful insights and drive data-driven decision-making.
· Collaborate with cross-functional teams to identify and address complex healthcare challenges.
· Conduct research and explore new techniques to enhance the performance and efficiency of our AI models.
· Stay up-to-date with the latest advancements in machine learning and healthcare technology.
Qualifications:
· Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field.
· 6+ years of hands-on experience in data science and machine learning.
· Strong proficiency in Python and popular data science libraries (e.g., TensorFlow, PyTorch, Scikit-learn).
· Deep understanding of LLM architectures, training methodologies, and applications.
· Expertise in working with radiology images, visual data, and text data.
· Experience in the healthcare domain, particularly in areas such as medical imaging, clinical data analysis, or patient outcomes.
· Excellent problem-solving, analytical, and communication skills.
Preferred Qualifications:
· PhD in Computer Science, Data Science, or a related field.
· Experience with cloud platforms (e.g., AWS, GCP, Azure).
· Knowledge of healthcare standards and regulations (e.g., HIPAA, FDA).
· Publications in relevant academic journals or conferences.
Title
Full Stack Developer (Dotnet & Angular)
Roles and Responsibilities
- Develop web applications in C#, ASP.NET Core, ASP.NET MVC/WebAPI
- Design and develop backend APIs for complex custom business applications as per requirement
- Design and develop database schema, queries, stored procedures
- Develop frontend SPA using AngularJS/Angular 2+, API integration, Data binding
- Collaboration with developer team, Project managers to ideate software solutions
- Essential communication skills for customer conference calls and meetings
- Interact with clients and other stakeholders to understand their requirements/problems, provide daily updates, plan and module delivery
- Test software to ensure quality and efficiency
- Responsible to troubleshoot bugs and fix them as well as maintain/enhance existing projects
- Write technical documentation
- Working with Agile and Scrum methodologies
- Extensive knowledge of database performance optimization strategies, indexing, sharding
- Develop applications using TDD (Test Driven Development), Unit testing, Integration testing, NUnit/XUnit framework
- Design HLD/LLD architecture diagrams, Infrastructure diagrams, ER Diagrams
Required Skills
- C#
- NET/ASP.NET Core
- Entity Framework
- Javascript
- Typescript
- Angular
- Relational Databases (Postgresql etc.)
- NoSQL (MongoDB, DynamoDB etc.)
- NUnit/XUnit
Nice to have
- AWS/Azure/GCP
- Docker
- Kubernetes
- Microservices
MTX Group Inc. is seeking motivated Senior Consultants (SDFC) to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform, mavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The mavQ Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.
The Senior Consultant (SDFC) role is responsible for Leading a Development Team. This role adheres to and promotes MTX Group, Inc’s company’s values by performing respective duties in a manner that supports and contributes to the achievement of MTX Group, Inc’s company’s goals.
Responsibilities:
- Develop end to end Salesforce solutions using Lightning Web components, Lightning Aura components, Force.com APEX Class, Triggers, Visualforce pages, components etc
- Play a technical lead role in evaluating new CRM technologies/add-ons and developing plans for their implementation into Salesforce org
- Provide technical support for existing custom APEX code being used on the Force.com platform
- Integrate applications with salesforce leveraging SOAP/REST-based solutions
- Train other development resources on Salesforce development practices
- Maintain alignment with Salesforce development best practices
- Build future integration points between Salesforce and Custom Applications
What you will bring:
- 4+ years of extensive experience in Apex and Lightning development
- 1+ Years of experience in LWC
- Prior experience of working as technical lead on the projects
- Skills: Lightning Web Components, Lightning Aura components, Bitbucket / Continuous Integration, Jenkins, Modern Javascript, Salesforce Lightning Design System(SLDS)
- Hands-on experience with Web services and integration
- Extensive experience in developing Lightning Components - both within the Salesforce Lightning Design System and by writing custom Lightning Components
- Strong communication skills -- both verbal and written
- Experience creating Workflow, process builder and Approval process
- Experience with developing data models within Salesforce
- Understanding of UX and UI design principles
- Experience with interacting with external systems via Salesforce callout
- Good experience of SOQL (Salesforce Object Query Language) and SOSL (Salesforce Object Search Language)
- Functional knowledge of Salesforce Sales, Services & community cloud modules
- Should have exposure to version control and continuous integration via Bitbucket or Github
What we offer:
- Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
- Sum Insured: INR 5,00,000/-
- Maternity cover upto two children
- Inclusive of COVID-19 Coverage
- Cashless & Reimbursement facility
- Access to free online doctor consultation
- Personal Accident Policy (Disability Insurance) -
- Sum Insured: INR. 25,00,000/- Per Employee
- Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
- Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
- Temporary Total Disability is covered
- An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver benefit
- Monthly Internet Reimbursement of upto Rs. 1,000
- Opportunity to pursue Executive Programs/ courses at top universities globally
- Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others
***
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Building relationships with key stakeholders, regularly engaging them, pitching, selling and creating projects and revenue growth as per targets.
- Taking complete ownership of the annual, quarterly and monthly sales targets in the social sector and then driving the action plan to achieve it
- Planning and achieving revenue targets on every product line, always sensing the market response for products and accordingly sharing inputs for product enhancement
- Searching, pitching and closing immediate sales opportunities in CSR, NGOs, Govt Projects and Schools
- Identifying key personnel in CSR, Foundations, NGOs, State Government Department, building leads, connecting with them, building relationships, understanding their vision and needs, and finding the right connection to share about the company's work, solutions, how it aligns with their vision
- Tracking government tenders, reaching out to all the State Education Department and building an active presence of the company and the products.
- Understanding tender requirements, discussing with the management team on how the company can participate, preparing documents and driving the next steps
- Sustaining relationships with the existing partners and new partners and planning ways to regularly engage them
- Creating project proposals, concept notes and sales collaterals where required
- Working with the company's Digital Sales person to follow up on relevant leads and closing them and integrating/managing/drafting the efforts being made towards inbound lead generation.
- Setting up the best suited approach for sales conversion for each product line
- Working with the company's marketing team to share thoughts and ideas around brand building, which will enable the company to attract more relevant leads
- Active and regular lead building on linkedin, facebook, and other relevant digital channels.
- Planning, executing and following up on email campaigns, newsletters and mailing/ communication strategies to connect with key stakeholders, building relationships and achieving sales.
- Working closely with the rest of the team to ensure that the team is delivering overall superior products and solutions to users/ customers.
What you need to have:
- An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
- Minimum 2 years of proven & relevant sales experience in the social sector, CSR or Government (2 to 4 years). Candidates with experience of Govt tenders, Project Sales, fundraising and business development specifically in Education, technology, or related fields will be preferred
- Achieved proven annual revenue targets at least between 1 to 4 Crores
- Aggressively growth oriented - both professional and personal. Must be entrepreneurial & dynamic in sales approach but rooted in principles & trust (minimal lies or half truth based trust building strategies, only when needed to handle situations)
- Excellent communication and storytelling skills in English - both written and oral, Excellent email, video chat and video demo capabilities for best of sales over digital means.
- Should have a sincere urge to solve large scale learning problems in Govt Schools and NGOs and empower them with best suited and easy to use digital solutions. This is crucial and non negotiable if you do not have this urge in you then you cannot do justice to this role and won’t enjoy it
- Should be dynamic in trying every possible sales strategy to gain the trust of the customer, partner, NGO, govt officials and users.
- Should have a track record of engaging with and establishing long term relationships with multiple stakeholders as mentioned above.
- Should have very high credibility, trustworthiness, consultative skills and ability to articulate and pitch best value solutions to genuinely solve long pending problems and issues of digital learning reach to last mile rural students and govt schools
- Should have a deep research and creative thinking mindset, to try smart ways of selling and also ensuring that our solutions reach every corner of rural India
What you will do:
- Storing data and ensuring that it is displayed to that user who are supposed to have access to it
- Developing business logic for systems to process in the front end
- Managing APIs resources which work across the Product Architecture
- Participating in the architecture of a system and data science analysis
- Organizing the logic of the system which runs across various tiers
- Involving in building frameworks or the architecture to make it easier to program against
- Back-end developers should have the skill for implementing algorithms and solving system related problems
Desired Candidate Profile
What you need to have:- 2-5 years of experience in rest api/Database design, development and architecture
- Strong programming and debugging skills with sound understanding of data structures, algorithms, and object oriented programming
- PHP/ Mysql experience with hands on application delivery is a must
- Hands on experience with an API management
- Experience with synchronous and asynchronous interfaces and Microservice API development is a must
- Hands-on experience with version control system like Git is desirable
- Knowledge in PHP, Codeigniter, Doctrine, MySQL, ElasticSearch, ReST endpoint development
- Implementing API management using API management software (like Apigee or others) to include API proxies mashups, rate limiting, security, analytics, monetization and developer portals
- Kafka/RabbitMQ messaging architecture notification
- Knowledge of Algorithms and data structures is also essential
- An awareness of security concerns is important, as each layer has its vulnerabilities
- Knowledge of the differences between multiple delivery platforms like mobile vs. desktop
- Basic exposure to frontend techs like HTML and CSS is desirable
Lead person responsible for maintenance, administration, and support of Sage500, Exact Globe,
IBM Planning and Analytics and IBM Cognos Controller. Experience in one or more is preferred.
Subject Matter Expert for each of the supported systems.
Responsible for managing service requests according to SLA, security management, COA
maintenance and configuration changes. Serve as escalation point for troubleshooting issues per
SLA.
Take an active lead in the continued evolution of Financial Systems landscape at
Provide timely, accurate, and complete responses to user inquiries.
Maintain user procedures, process maps, training materials and documentation. Conduct user
training.
Coordinate user acceptance testing and quality assurance standards for all supported systems.
Develop standard and custom reports to be used by Finance teams.
Work with other IT members and third party vendors to design, develop and maintain system
interfaces.
Responsible for audit control reporting.
Maintain discretion and confidentiality in all areas pertaining to data and proprietary info, both
internal or customer specific.
Skills Requirements:
5-7 years of experience supporting financial systems (SAGE, TM1, Controller are preferred)
Experience working with Exact or SAP is a plus.
Basic knowledge of accounting and financial processes is mandatory.
Advanced knowledge of Excel, with ability to analyze financial data.
Good problem-solving skills to independently identify problems and determine possible solutions.
Ability to work both independently and as a part of a team
Experience with development (ideally, but not limited to VBA, M, etc) would be an advantage.
Ability to communicate effectively in an international environment.
Education Requirements:
Bachelor's Degree in Management Information Systems, Information Technology, Computer Science,
or equivalent years of Systems Administration and Systems Analyst experience.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Individual will be required to sit and/or
remain stationary for extended periods of time. Individual will be required to type and/or operate a
computer and other office productivity machinery for extended periods of time. The worker is
required to have close visual acuity to perform activities such as: preparing and analyzing data and/or
documents; transcribing; viewing a computer terminal and/or extensive reading. The person in this
position may need to occasionally walk or otherwise traverse, stand, exert up to 10 lbs. of force to
push, pull, lift or otherwise move objects, bend, reach, kneel, and/or twist for minimal periods of time.
Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care
should always be taken when lifting, pushing or pulling in an awkward position.
Job Summary:
We are looking for a senior designer to join our marketing team. S/he will be responsible for both online and offline design collateral, and position TraceX as a cutting edge technology brand. As a senior designer, your major goal would be to own the user experience across TraceXs' digital presence, while also understanding the creative briefs given by various teams to bring them to life
Responsibilities:
- Own TraceX’s design and style guide, color palette and typography guidelines
- Collaborating both within the team and cross-functionally across the organization for a broad variety of marketing initiatives
- Understanding which creatives worked the best for campaigns so that these successes can be replicated in future initiatives
- Ensuring UI/UX consistency across the landing pages and website pages while making them responsive and also building reusable components
- Work with the performance marketing team to develop testing and optimisation plans to further improve designs
- Setting up new processes to ensure brand consistency and timely delivery of collaterals from the creative team
- Develop creative programs and design concepts that meet the business objectives of the organisation and that advance our brand and proposition strategy
- Help your team create and conceptualize Ad creatives considering campaign goals for social media and campaigns across different channels like - Google, Linkedin, Facebook, Instagram, etc.
- Conceptualize & create all (online+offline) marketing collaterals like company presentations, product portfolios, case studies, whitepapers, standees, backdrop banners, booklets, etc.
Required Skills and Experience:
- 3-4 years of graphic design experience and well versed with tools like Adobe Photoshop, After Effects, Illustrator. Using tools like Sketch, Figma and Invision for landing page wireframes and prototyping.
- Creative with an attention to detail. Needs to understand the context of where the designs will be used. Needs to have a deep understanding of visual design standards, typography, iconography, illustration and colors.
- A track record of shipping great design, and an understanding of what details matters at each stage of the sales cycle (Discovery, Awareness, Consideration, Purchase).
- Committed to deadlines and must be able to handle performance under pressure
- Must have a good knowledge of available technology, user interactions, current industry trends, and design best practices.
- Ensuring that micro services are used wherever it makes sense.
- Mentoring team and finding the right balance towards process and documentation.
- Working on interesting technical challenges in a product centric and open-source driven environment.
- Helping set a very high bar on code quality.
- Taking ownership of product features from conception to implementation, testing deployment and support.
- Working on open source as much as possible, and blogging about cool things that he/ she learnt and built.
- Helping define who we become as a company.
- Getting stock options in line with Silicon Valley standards.
What you need to have:
- Any engineering graduate
- 4 to 10 years of experience in building app architecture
- The role requires a good knowledge of Algorithmic Design and Architecture, Data structures, OOPS Concepts, serverless architectures and complex problem solving skills.
- Knowledge of Full stack CTO
- Must have worked as backend lead
- Ownership - A lot of freedom on when and where you work from - just get stuff done.
We are looking for a lean MERN Stack developer who is specialized in developing JavaScript-based technologies i.e. MongoDB, ExpressJS, ReactJS, NodeJS. If you have that energy and passion to create impacts, we have the perfect job for you! Job has flexible or temporary work from home options.
Job Responsibilities-
- Requirement gathering, UML & Database modelling and documentation
- Building interactive consumer data from multiple systems and RESTfully abstract to the UI through a Node.js backend
- Defining code architecture decisions to support a high-performance and scalable product with a minimal footprint
- Address and improve any technical issues
- Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant and efficient systems.
Requirements-
- BSc degree in Computer Science or similar relevant field
- Previous working experience as a MERN Stack Developer for 3+ years
- Experience with modern frameworks and design patterns
- In depth knowledge of NodeJS, ExpressJS or Restify
- Experience of implementing applications using Angular or React
- Experience for creating front end applications using HTML5, CSS3 Angular, LESS/SASS
- Hands on experience with JavaScript Development on both client and server-side
- Knowledge of Functional Testing regarding Unit Testing, Integration Testing & End-to-End Testing is required
- Strong knowledge of Testing tools is required with subject to Jest and Enzyme, React Testing Library, Puppeteer (or PhantomJS, Nightmare or Headless Chrome) and Selenium WebDriver
- Rest API development, documentation and testing using tools like Postman
Knowledge of the following will be considered as an advantage-
- Requirements gathering, modeling, documentation and project management using Visual-paradigm.com
- Javascript based workflow engines and Flow-Based Programming
- Consumer Web Development Experience for High-Traffic, Public Facing web applications,
- Experience with cloud technologies
- Creating secure RESTful-based web services in XML and JSON, JavaScript, JQuery,
- Continuous integration (Jenkins/Hudson) and version control (SVN, Git).
- Converting UI and website designs (.psd, .xd, etc) into react components using Storybook.js and creating test cases with scripts; including documentation and automated visual testing
- React with WordPress Headless CMS using frameworks like Frontity.org
- org for authorization and access control models
- io microfrontend’s architecture framework for highly modular fully flexible applications
- Speech Recognition , voice interface , and other AI functionility
- React native mobile, Electron desktop application conversion
- Heroku Pipelines, Heroku: Browser and UAT, Heroku CI, DevOps tools and processes.
•Set the monthly, weekly, daily targets for the team and ensure that the team targets are
achieved.
•Handling and guiding team of Academic Counselor to achieve monthly sales target.
•Maintain the sales report of the team.
•Motivating & mentoring team to achieve & exceed targets
•Design & develop business models as per the location and market situation.
•Conducting weekly reviews for performance & training.
•Identifying the areas of improvements & KPI’s
•Involve team in calling for negotiation and objection handling as and when required.