Incident Management Lead
at This IT company is hiring for Incident Management Role
JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.

Similar jobs
About the Role:
We're seeking a sharp, systems-thinking Risk Analyst with a Data Annotation focus to join our Product Management team. You'll help evaluate and scale labeled data workflows for the next generation of risk and compliance assessment frameworks.
You'll work closely with product managers, engineers, and risk domain experts to design scalable assessment frameworks, map regulatory obligations to annotation workflows, and embed high-quality risk logic into how our platform handles training data and supervised learning. Ideal candidates bring experience in information security, audit, legal, compliance, and cloud risk, plus an emerging understanding of AI workflows and data governance.
This role supports our AI-powered risk products by providing high-quality annotations and evaluations of AI-generated outputs. You'll focus on tactical annotation work while applying risk and compliance domain expertise to ensure accuracy and consistency in our training datasets.
Key Responsibilities
- Perform detailed annotations of AI-generated outputs, evaluating accuracy, correctness, and compliance alignment
- Review datasets after new deployments and report on accuracy metrics
- Test updated control sets and validate annotation quality
- Report annotation conflicts, edge cases, or unclear guidelines to improve data quality standards
- Apply knowledge of IT compliance frameworks (SOC 1, SOC 2, ISO 27001) to annotation tasks
- Collaborate with product managers and AI teams to maintain annotation integrity and consistency
Required Qualifications
- 2–3 years of experience in IT audit, legal, risk management, compliance, or related fields (Big Four or consulting firm experience preferred)
- Knowledge of IT compliance standards including SOC 2, ISO 27001, Pen Tests etc.
- Understanding of IT infrastructure risks and control assessments
- Strong attention to detail with ability to follow complex instructions and deliver results effectively
- Good communication skills to collaborate with cross-functional teams and report findings clearly
Nice-to-Have Qualifications
- Exposure to IT audit, legal or internal audit processes
- Familiarity with data annotation or AI/ML workflows
- Understanding of GDPR, NIST, or other regulatory frameworks
- Background in data quality or governance practices
Why Join Certa?
At Certa, you'll play a critical role in building AI-powered risk intelligence products that transform how organizations assess and manage third-party risk. Join us in creating the future of compliance automation.
Key Responsibilities
- Lead the design, development, and evolution of our AWS platform services and automation frameworks.
- Build scalable, secure, and reusable infrastructure using Terraform, AWS CDK, and GitOps workflows.
- Develop and maintain CI/CD pipelines to support rapid delivery and reliable releases. nerdrabbit.com
- Architect solutions leveraging core AWS services such as EKS, Lambda, IAM, CloudFront, Control Tower, and other platform components.
- Define, enforce, and monitor security, governance, and compliance guardrails using AWS Config, SCPs, AWS SSO, and least-privilege IAM policies.
- Enable observability and reliability with tools like CloudWatch, Grafana, Prometheus, and OpenTelemetry.
- Collaborate with cross-functional teams to deliver internal platform capabilities with clear SLAs and support models.
- Mentor and guide teams in AWS best practices to improve productivity, operational excellence, and cloud cost optimization.
Mandatory Skills & Expertise
- AWS Platform Mastery: In-depth experience with Kubernetes (EKS), serverless (Lambda), IAM, CloudFront, Control Tower, and related platform services.
- Infrastructure as Code: Expert in Terraform, AWS CDK, or equivalent for building production-grade IaC.
- CI/CD & Observability: Strong experience with GitHub Actions and observability stacks (CloudWatch, Grafana, Prometheus, OpenTelemetry).
- Security & Governance: Demonstrated ability to implement governance guardrails (SCPs, AWS Config) and enforce least-privilege access.
- Platform-as-a-Product: Mindset for treating internal platform as a product with service ownership, SLAs, and measurable developer experience improvements.
Company: IDFC First Bank
About the company:
IDFC Limited was set up in 1997 to finance infrastructure projects in India. With time, the company diversified into asset management, institutional broking and investment banking. In 2014, the Reserve Bank of India granted in-principal approval to IDFC Limited to set up a new bank in the private sector.
Role Overview:
QA Overview: A Quality Analyst with a focus on Automation and Manual Testing is responsible for ensuring the quality of software products across web, mobile, and API platforms. This role involves designing, implementing, and executing test plans, both manually and through automated testing tools, to identify and address defects. The Quality Analyst will also be proficient in database testing, ensuring the integrity and reliability of data interactions within the system.
Job Description
Job Title: QA tester
Location: Chennai
Compensation: Commensurate with Experience
Experience: 5-10 Years
Qualification- Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)
Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)
- Proven experience in both manual and automated testing.
- Strong proficiency in automation tools (e.g., Selenium, Appium) and scripting languages.
- Experience with web, mobile, API, and database testing.
- Familiarity with agile development methodologies.
- Excellent analytical and problem-solving skills.
- Key Competencies: - Automation scripting (e.g., Java, Python, JavaScript), SQL and database querying skills - Attention to detail - Collaboration and communication - Analytical thinking
Key Responsibilities:
- Test Planning and Design: Develop comprehensive test plans based on project specifications. Design and document test cases for web, mobile, API, and database testing. Collaborate with development teams to understand system requirements.
- Automation Testing: Develop and maintain automated test scripts using industry-standard tools (e.g., Selenium, Appium). - Execute automated test suites and Analyse results. - Identify opportunities for test automation and implement efficient testing strategies.
- Manual Testing: Execute manual test cases for functional, regression, and performance testing. - Document and report defects, providing detailed information for developers. - Conduct exploratory testing to identify unforeseen issues.
- Web, Mobile, and API Testing: Perform end-to-end testing of web and mobile applications. - Validate API functionality and integration points. - Ensure compatibility across different browsers and mobile devices.
- Continuous Integration: Design, implement and maintain CI pipelines for automated testing and deployment - Integrate automated tests into CI workflows to enable early detection of defects - Continuously assess and optimize CI processes for speed, efficiency and reliability
- Database Testing: Develop and execute SQL queries to validate data integrity. - Verify data transformations and migrations. - Identify and address performance issues related to database interactions.
- Collaboration: Work closely with developers, product managers, and other stakeholders to understand requirements and user stories. - Participate in agile ceremonies, providing input on quality-related aspects.
- Test Documentation: Maintain detailed and organized documentation of test cases, results, and issues. - Create and update testing documentation as the application evolves.
Job Title: Junior Web Developer (PHP)
Company: Weber Services
Location: Sector 62, Noida, Uttar Pradesh
Experience Required: 6Months to 1 year
Job Summary:
We are seeking a motivated Junior Web Developer with 6 months to 1 year of experience in PHP development. The ideal candidate should have a foundational understanding of web-based project development and a willingness to grow in a fast-paced, team-oriented environment.
Key Responsibilities:
- Assist in designing and developing dynamic web applications using PHP
- Support senior developers in maintaining high-quality, efficient, and well-documented code
- Collaborate with team members to understand and implement project requirements
- Work on the integration of third-party services such as social networks and payment gateways
- Assist with database queries, normalization, and basic data modeling
- Debug and troubleshoot common issues under the guidance of senior developers
Requirements:
- 6 months to 1 year of hands-on experience in PHP-based development
- Familiarity with at least one PHP framework (e.g., Laravel, WordPress, CodeIgniter)
- Basic knowledge of OOP concepts, MVC architecture, and RESTful web services
- Exposure to front-end technologies like HTML, CSS, JavaScript, jQuery, or Ajax
- Understanding of MySQL or other SQL-based databases
- Enthusiastic learner with a passion for building scalable web applications
Good to Have (Not Mandatory):
- Experience working on CMS platforms like WordPress or Joomla
- Exposure to tools like Git or any version control system
- Familiarity with integrating APIs (Social login, Payment gateways, etc.)
- 2+ years experience in Kotlin
- MVVM Architecture
- Atomic design pattern(additional)
- Algorithms & Data structure concepts
- B2C App / Product Company Experience
- BE and BTECH in Computer, Computer Science, IT
At https://www.holofy.io/">Holofy,We are building an incredible product and to do that we need incredible people.
If you have ambition and drive and want to own your roadmap in a company that knows how to innovate and scale, we want to talk to you.
We work in small, self-managing, collaborative and agile/Kanban teams and are looking for great technology developers who can work in the same.
Location - Remote/WFH
Pre-requisites:
- 3-5 years of experience is building robust Android Applications
- Have knowledge of publishing apps on the Play Store
- Excellent command over Data Structures and Algorithms.
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Knowledge of Kotlin,Retrofit, OkHttp, Glide, Exo-Player, Android Jetpack Kotlin coroutines.
- Have an understanding of OOP, different architectural patterns (esp. MVVM), and their testability
- Knowledge of multi module architecture and product flavours.
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Familiarity with In-App purchases and google billing api.
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimisation
- Understanding of Google’s Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration
Responsibilities:
- Translate designs and wireframes into high quality Code.
- Design, build, and maintain high performance, reusable, and reliable Kotlin code.
- Ensure the best possible performance, quality, and responsiveness of the application.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organisation, and automatisation.
- Take Responsibility of a feature and ensure it's completion.
What else we can offer:
- Limitless growth and encouragement to be innovative and challenge status quo.
- Exceptional compensation & benefits and performance-based recognition & rewards.
- Open door policy and flexible working hours and Medical coverage
Kitabeli is a Series A funded Indonesian online group buying platform that helps people connect
with like minded people who want to buy the same item/product at a discounted price.
The team is spread across India and Indonesia, and is led by experienced founders who have
founded, setup, scaled and exited businesses across India and Indonesia. We have raised our
first round of funding, and are growing extremely fast.
We are actively looking for Full Stack developers to join our team.
Job Duties and Responsibilities
We are looking for an experienced full-stack engineer to implement both back-end and frontend software solutions to serve both internal and external customers. The position entails
working in an agile team to develop Java- and React-based projects that support our system.
● Design, implement and test full-stack solutions using Java, Spring and React
● Design robust spring system that can support 2-5mil users.
● Work alongside other team members to integrate various components into finished
product
● Work closely with product owner to create stories
● Continuously create new and interactive features that would help to improve user
experience and user engagement.
● Assist with troubleshooting of issues as needed
● Participate in the design and architecture of software solutions
● Assist in developing and maintaining continuous integration pipelines
Skills required :
Spring/Spring Boot
● React
● Python (flask and Django)
● Hibernate
● Linux
● REST
● Kafka
● Mysql
● AWS
● ELK Stack (Elasticsearch)
● CI/CD Pipelines
Qualifications:
● 2+ years of experience in Java based technologies
● 1+ years of experience in Python
● Experience in designing databases and system architecture
● 1+ years of experience in Front end technologies like HTML, CSS, JavaScript and
ReactJs
- Working days: 6 Days (Alternate Saturday are off)
- Timing: Normal day shift
- Experience: 1-3 Years
- Budget: (Depends on the candidature)
Job Description :
Should know html/CSS/PHP/Node/javascript/bootstrap
Location- Permanent Work from home
Immediate joiners preferred
Note:- People who want to restart their career may also apply.
PS : The candidate should be able to communicate well
About Company:
It is not just a technology company. We are a solutions company that uses technology as an enabler. We offer predictable delivery time and predictable cost with a focus on your outcome and needs. We do this by making otherwise unpredictable nature of transformational journey, a predictable one.
We believe in recognizing & sharing failures early in order to deliver with reduce leakages. With this philosophy and our unique ability to blend technologies, we have delivered value to several clients such as CTK Cosmetics, TravelSouq, WEM APAC, GEOSPOC, AREA 51 and. Many more are digitizing their journey to transformational adoption and we would love to be a part of your success story too.
Responsibilities:
• Familiar with the software development life cycle (SDLC) from analysis to
deployment.
• Comply with coding standards and technical design.
• Adapts structured coding styles for easy review, testing and maintainability of
the code.
• Integrate the developed functionality and/or component into a fully functional
system.
• Ensure unit and integration level verification plan are in place and adheres to
great quality of code at all time.
• Active participate in troubleshooting, debugging and updating current live
system.
• Verify user feedback in making system more stable and easy.
• Work closely with analysts, designers and other peer developers.
• Preparing technical training documents for onboarding new engineers.
Requirements:
• Bachelor’s degree in computer science or equivalent practical experience.
• Understanding of OOPS concepts, Persistence, Threading.
• Good understanding of version control system (GIT).
• Knowledgeable in data structures and algorithms.
• A background in Engineering with sound oral and written communication skills.
• 3+ years of experience working on the server side.
Additional Requirements For Experienced Candidates:
• Exposure to API designing, scalable architecture and thorough understanding of
systems.
• Great database modeling skills.
• Working knowledge of Databases, both relational (such as PostgreSQL) and inmemory
database (such as Redis).
• Good understanding of web stack and how all the pieces fit together.
• Competent with developing web apps in popular MVC frameworks (Django, RoR,
etc,).
• Experience with open-source projects.
• Experience in designing interactive applications.











