Incident Management Lead

Job Description: Admin Associate (Office Operations)

We are looking for a versatile, proactive Admin Associate to serve as the backbone of our office operations. This is an "end-to-end" role—meaning you’ll be the go-to person for everything from ensuring the coffee machine is humming to streamlining the onboarding process for new hires.

If you are a master of multitasking who enjoys building organized systems out of chaos, we want to hear from you.

Core Responsibilities

1. Office Facilities & Maintenance

• The Housekeeping Check: Oversee daily cleaning schedules and janitorial staff to ensure a pristine, professional work environment.
• Vendor Management: Act as the primary point of contact for office vendors (AMC providers, repairs, electricity, water, and internet).
• Inventory Control: Maintain stock levels for office supplies, pantry essentials, and stationery.

2. HR Operations & Onboarding

• Access Control: Handle ID card curation, including data collection, printing coordination, and access level programming.
• Documentation: Assist the HR team with physical and digital filing, background check coordination, and attendance tracking.

3. IT Asset & Resource Management

• Asset Lifecycle: Manage the procurement, tagging, and tracking of IT assets (Laptops, monitors, peripherals).
• Allocation: Responsible for the hand-over and take-over of assets during employee movements (joining/exit) using an asset register.
• Basic Troubleshooting: Act as the first line of defense for minor office tech issues before escalating to remote IT support.

4. Staff & Front Desk Coordination

• Support Staff Management: Supervise security personnel and housekeeping staff to ensure adherence to office protocols.
• Visitor Management: Greet guests and manage incoming/outgoing couriers and mail.

Requirements & Qualifications

• Experience: 0–4 years in Office Administration, Facilities Management, or a dual Admin/HR role.
• Tech Savvy: Proficient in Microsoft Office/GWS (specifically Excel for asset tracking) and comfortable learning HRIS or Inventory Management Softwares.
• The "Fixer" Mentality: High level of ownership; you see a problem and solve it before being asked.
• Communication: Clear, professional verbal and written communication skills.
• Education: Bachelor’s degree in Business Administration, HR, or a related field.

Note to Applicants: This role requires a physical presence in the office and a "no task is too small" attitude. We value efficiency, transparency, and a good sense of humor under pressure.

**Gender: Female only**

**UAE (Abroad Job Opening)**

• Greet and assist clients, visitors, and suppliers in a professional manner

• Handle incoming and outgoing phone calls, emails, and messages

• Maintain visitor records and coordinate with departments for appointments

• Manage front office operations — filing, courier handling, and correspondence

• Support the HR and Admin team with documentation and scheduling

• Maintain a clean and organized reception area

• Assist in basic clerical and administrative tasks as required

What will you do?

●Improve customer service experience, create engaged customers, and facilitate organic growth

●Take ownership of customers’ issues and follow problems through to resolution

●Develop service procedures, policies, and standards

●Keep accurate records and document customer service actions, and discussions

●Analyze statistics and compile accurate reports

●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment

●Keep ahead of the industry’s developments and apply best practices to areas of improvement

●Adhere to and manage the approved budget

●Maintain an orderly workflow according to priorities

You should apply if, you have

●Verbal and written proficiency in English and Vietnamese

●1-2 years of proven working experience in customer-facing roles

●Excellent knowledge of management methods and techniques

●Working knowledge of customer service software, databases, and tools

●Awareness of the industry’s latest technology trends and applications

Make outbound sales calls to calling list provided

Report to manager on a bi-weekly basis

Mark the status of each call using provided software

Data Entry

Must have,

- Fundamental of Python(Data types in python, scope of variable, asynchronous programming)
- Should be able to code in Python

- Basic Understanding of Database

- API designing

- Problem Solving skills

- Fundamentals of storage, caching

Good to have,

- AWS Knowledge,

- Python Framework(Django, Flask)

- Knowledge on Message Broker, Caching

- SQL and no-SQL database

Wekan Company is hiring React.Js Developer for Chennai

Experience: Overall 4 – 7 years, relevant experience in React.Js - 2 years

Must Have Skills: React, Redux, ES6 and above, HTML5, CSS3

Good to have: Typescript

• Strong verbal and written communication skills, analytical skills and the ability to learn quickly.
• Creative approach to problem-solving with the ability to focus on details while maintaining the big picture view.
• In-depth understanding of Javascript, The DOM and relevant concepts.
• Experience of working on RESTful Web services.
• Responsive web development using HTML5, CSS3, JavaScript.
• Work with cutting-edge frameworks and technologies while advancing your skills along the way
• Developing new user-facing features using React.js and Redux
• Building reusable components and front-end libraries for future use
• Knowledge of WebPack.
• Good experience with any of the testing framework like mocha, jest, jasmine.
• Experience of working in an Agile environment with experience of using tools such as Jira.
• Good communication skills.
• Degree in Computer Science, Engineering or a related subject.

Best Regards
David