
Incident Management Lead
at This IT company is hiring for Incident Management Role
JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.

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Technology Stack: Scala, Go-Lang, Docker, Kubernetes, Databricks, Python optional.
Working Time Zone: EU
Specialty: Data Science
Level of the Candidate: more then 5 years of experience
Language Proficiency: English Upper-Intermediate
Required Soft Skills:
- Prefer problem solving style over experience
- Ability to clarify requirements with the customer
- Willingness to pair with other engineers when solving complex issues
- Good communication skills
Hard Skills / Need to Have:
- Experience in Scala and/or Go, designing and building scalable high-performing applications
- Experience in containerization and microservices orchestration using Docker and Kubernetes
- Experience in building data pipelines and ETL solutions using Databricks
- Experience in data storage and retrieval with PostgreSQL and Elasticsearch
- Experience in deploying and maintaining solutions in the Azure cloud environment
- Experience in Python is nice to have
Responsibilities and Tasks:
- Develop and maintain distributed systems using Scala and/or Go
- Work with Docker and Kubernetes for containerization and microservices orchestration
- Build data pipelines and ETL solutions using Databricks
- Work with PostgreSQL and Elasticsearch for data storage and retrieval
- Deploy and maintain solutions in the Azure cloud environment
• Familiarity with User-centered Design interaction design and
information architecture
• Proficiency in visual design software and tools e.g. Adobe CC,
Sketch, InVision etc.
• Excellent professional written and interpersonal skills when
communicating with stake
holders and clients
• Ability to prioritize and manage projects efficiently
Domain(nice to have):
Retail
• In-depth knowledge of Agile process and principles. Proactive,
self-starter with excellent
project management skills and ability to manage multiple tasks effectively.
• Excellent communication skills with the ability to engage,
influence, and inspire partners
and stakeholders to drive collaboration and alignment
• Excellent organizational and time management skills. Sharp
analytical and problem-
solving skills
• Creative thinker with a vision and Attention to details. Proven
track record of delivering
data driven solutions with a customer-first mindset
• Established background in launching software or services in partnership with
engineering teams and high degree of proficiency in prototyping,
iterative development.
Our client is India's leading digital care ecosystem for chronic condition management. They are a one stop shop catering to all needs from tracking fitness levels to managing diet, to consultation with doctors and health coaches. They combine real-time monitoring through their IoT-connected devices and app ecosystem to provide AI-driven personalized insights and proactive intervention by doctors and health coaches to patients with chronic conditions.
This revolutionary startup was named in Forbes Asia’s inaugural ‘100 to watch and is backed by renowned investors. They are backed by some of the best VCs and investors in India, and with their most recent fund-raise of $5.7 million, they are on track to expand beyond India into ASEAN countries as the first stage of their global expansion.
As a Financial Controller, you will be responsible for all aspects of financial management, including corporate accounting, regulatory and financial reporting, budget and forecasts preparation, as well as development of internal control policies and procedures
What you will do:
- Managing all accounting operations including Billing, Reconciliation, Revenue Recognition, Cost Accounting, Inventory Accounting, AR and AP etc.
- Managing accounting and financial systems including accounting software Tally
- Coordinating and directing the preparation of the budget and financial forecasts and report variances
- Supporting month-end and year-end closing process
- Streamlining accounting functions and operations
- Developing plans for financial growth
- Reporting to the CFO
- Ensuring quality control over financial transactions and financial reporting
What you need to have:
- 6 to 8 years of relevant experience in a Health Tech / Digital Health / E-commerce startup
- CA degree
- Must be confident communicator, self-starter, and having the ability to get things done
- Must have an analytical bent of mind, able to take data and make reports, draw out trends
- Strong knowledge in preparation of financial projections
- Strong knowledge related to Books-Close, Controllership, Analytics, Financials’ preparation etc. under a Tally environment
- Should be currently based out of Delhi/ NCR
Responsibilities:
● Create and execute influencer marketing campaigns.
● Build and expand influencer networks and manage relationships with our partners.
● Curate a list of Influencers across platforms across YouTube, Instagram, Snapchat, Twitter
and reach out to them for collaborations.
● Research relevant industry experts, competitors, target audience, and users
● Should be able to identify the right set of influencers to run different campaigns.
● Able to negotiate contracts and pricing with content creators to fit budgets and business
outcomes
Here’s what you should have:
● 4+ years of experience in Influencer Marketing
● Excellent communication skills.
● Understands influencer culture and influencer marketing deeply and knows how to
conceptualize and run social media programs across platforms.
● Creativity, influencer relations, content creation, social media, and project management
skills.
● Ability to pitch campaigns and negotiate with influencers

Responsibilities
- Write “clean”, well-designed code
- Produce detailed specifications
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Contribute in all phases of the development lifecycle
- Follow industry best practices
- Develop and deploy new features to facilitate related procedures and tools if necessary
Requirements
- Proven software development experience in PHP
- Understanding of open source projects like Joomla, Drupal, Wikis, osCommerce, etc
- Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
- Good knowledge of relational databases, version control tools and of developing web services
owners, business analysts and team members to analyse business requirements and proposed
solutions. A highly motivated and enthusiastic to join our Core Technology team and make a
difference.
Must-Have Skills:
• Candidate should have basic experience in Core Java and Advance Java design patterns
• Candidate should have basic experience in Advance Java frameworks – Spring, Hibernate,
JSP, Servlet.
• Good understanding of MAVEN & SVN is a must.
• Front end technologies knowledge is required to communicate with the web development
team. JavaScript, JQuery, AJAX, JSON.
• Collaborating with other teams. Excellent problem solving, debugging, design and debugging
skills required.
Good to Have Skills:
• Have good interpersonal and communication skills.
• E-commerce domain knowledge will be an add-on.
• Knowledge in API Design and docker.
• Knowledge of Agile methodologies
• Knowledge of Unit testing
Primary Responsibilities:
• Work closely with Tech Leads, Architects, Project Manager / Onsite Leads.
• Understand/apply reusable code design, leverage application architecture/framework
capabilities and functionality, and design/develop solutions that are highly reliable, scalable,
and perform to meet business-defined service levels.
• Contribute to the technical code and design documentation.
• Conduct code reviews and ensuring quality solutions are built and tested.
• Provide production support and issue triage for products.

We are looking for a System Engineer who can manage requirements and data management in Rational Doors and Siemens Polarion. You will be part of a global development team with resources in China, Sweden and the US.
Responsibilities and tasks
- Import of requirement specifications to DOORS module
- Create module structure according to written specification (e-mail, word, etc)
- Format: reqif, word, excel, pdf, csv
- Make adjustments to data required to be able to import to tool
- Review that the result is readable and possible to work with
- Import of information to new or existing modules in DOORS
- Feedback of Compliance status from an excel compliance matrix to a module in DOORS
- Import requirements from one module to another based on baseline/filter…
- Import lists of items: Test cases, documents, etc in excel or csv to a module
- Provide guidance on format to information holder at client
- Link information/attribute data from one module to others
- Status, test results, comment
- Link requirements according to information from the client in any given format
- Export data and reports
- Assemble report based on data from one or several modules according to filters/baseline/written requests in any given format
- Export statistics from data in DOORS modules
- Create filters in DOORS modules
Note: Polarion activities same as DOORS activities, but process, results and structure may vary
Requirements – Must list (short, and real must, no order)
- =>10 years of overall experience in Automotive Industry
- Having requirement management experience in the automotive industry.
- =>3 years of experience in Rational Doors as user
- Knowledge in Siemens Polarion, working knowledge is a plus
- Experience in offshore delivery for more than 7 years
- Able to lead a team of 3 to 5 people and manage temporary additions to team
- Having working knowledge in ASPICE and handling requirements according to ASPICE L2
- Experience in setting up offshore delivery that best fits the expectations of the customer
- Experience in setting up quality processes and ways of working
- Experience in metrics management – propose, capture and share metrics with internal/ external stakeholders
- Good Communication skills in English
Requirements - Good to have list, strictly sorted in falling priority order
- Experience in DevOps framework of delivery
- Interest in learning new languages
- Handling requirements according to ASPICE L3
- Willingness in travel, travel to Sweden may be needed (approx. 1-2 per year)
Soft skills
- Candidate must be driving and proactive person, able to work with minimum supervision and will be asked to give example situations incoming interviews.
- Good team player with attention to detail, self-disciplined, able to manage their own time and workload, proactive and motivated.
- Strong sense of responsibility and commitment, innovative thinking.

