Incident Management Lead
at This IT company is hiring for Incident Management Role
JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.

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We are looking for a results-driven Performance Marketing Specialist with hands-on experience in managing paid campaigns on Meta platforms (Instagram & Facebook). The ideal candidate should have a strong understanding of D2C marketing, creative strategy, and campaign optimization, along with an interest in coordinating and contributing to brand shoots.
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Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities.
We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.
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As an SDE I Front-End Engineer at our company, you will play a crucial role in the development of the dashboard for our SaaS security platform.
Your primary focus will be on utilising Next.js, React, TypeScript, shadcn/ui (built on Radix UI), Tailwind CSS & TanStack Query to create an intuitive and efficient dashboard that meets the evolving needs of our users. You will have the opportunity to work alongside talented individuals, collaborating to deliver innovative solutions and pushing the boundaries of what's possible in web development. The role requires deep collaboration with the leadership, product, design, back-end and QA teams.
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- Optimize web performance and ensure compatibility across different browsers and devices.
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- Troubleshoot and debug issues pre/post production, ensuring timely resolution to minimize impact on users. Identify and correct bottlenecks and fix bugs.
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Requirements
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Sustainability lies at the core of Stantech AI, our vision is to empower organisations to derive actionable insights: effectuating a smarter way of working. We operate on the premise that each firm is unique and as such requires its own idiosyncratic solutions. Putting this principle into practice, we deliver tailor made solutions to digitalise, optimise, and strategise fundamental processes underpinning the client organisations. For more information, please refer to our website: www.stantech.ai.
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Bachelor’s degree in Computer Science, Information Technology, or a related field.
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Familiarity with cloud message APIs and push notifications.
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Hey there, creative whiz!
We're on the lookout for a talented Junior Graphic Designer to add some visual magic to our team.
Here is what you will be doing 👇
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We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
Tell us a little bit about yourself and why you are interested in what we are doing
Attach your resume
Include the URL to your LinkedIn
Slintel- a 6sense company is a fast-growing B2B SaaS company in the sales and marketing tech space. We are funded by top-tier VCs, and going after a billion dollar opportunity. At Slintel, we are building a sales development automation platform that can significantly improve sales teams' outcomes while reducing the number of hours spent on research and outreach.
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Job Location: Bangalore
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● Experience: 4+ years of experience in tech-based companies and preferably start-ups.
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● Experience with in-memory cache eg. Redis, and distributed NoSql stores like Elastic
Search, Cassandra, Hbase, MongoDB etc
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● Ability to work with complex business flows and deal with huge amounts of data
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● Experience in building microservices and distributed systems preferred
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Technical Architect - Drupal
Location: Remote
Experience Range: 8+ Years
Responsibilities:
Srijan’s team of enterprise Drupalists are helping our customers build cutting-edge web experiences, migrate to Drupal, tune and improve their Drupal implementations, and advise on all things Drupal and web architecture. With the rapid adoption of Drupal as a web platform, and with our growing number of technical development projects supporting our clients and partners, our Technical Architects are in high demand. They consult remotely or travel on-site periodically to work with some of the most talented technologists and some of the hottest web properties on leading-edge web development projects. Engagements vary by customer and can include anything from custom coding and mentoring of partner and client teams to application design and ongoing guidance on architecture through development and application launch.
Requirements:
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