
Incident Management Lead
at This IT company is hiring for Incident Management Role
JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.

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JOB DESCRIPTION:
- The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions.
- May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm.
- The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages.
- Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions.
RESPONSIBILITIES:
- Lead technical processes and designs considering reliability, data integrity, maintainability, reuse, extensibility, usability, and scalability.
- Review code of development team to ensure quality and adherence to best practices and standards.
- Mentor junior developers to develop their skills and build strong talent.
- Collaborate with Infrastructure partners to identify and deploy optimal hosting environments.
- Define scalability and performance criteria for assigned applications.
- Ensure application meets the performance, privacy, and security requirements.
- Verify test plans to ensure compliance with performance and security requirements.
- Support business and technical presentations in relation to technology platforms and business solutions.
- Mitigate risk by following established procedures and monitoring controls.
- Help develop solutions that balance cost and delivery while meeting business requirements.
- implement technology-specific best practices that are consistent with corporate standards.
- Partner with cross-functional teams to ensure the success of product strategy and project deliverables.
- Manage the software development process.
- Drive new technical and business process improvements.
- Estimate total costs of modules/projects covering both hours and expense.
- Research and evaluate specific technologies, and applications, and contributes to the solution design.
- Construct application Architecture encompassing end-to-end designs.
- Mitigates risk by following established procedures and monitoring controls, spotting key errors, and demonstrating strong ethical behavior.
QUALIFICATIONS:
- Bachelor's degree required with Masters, or equivalent experience preferred
- Minimum of 7 years of related experience.
- 7+ Years of Active Development Experience/ Expertise in Java/J2EE Based Applications proven ability with Hibernate, JPA, Spring, Spring MVC
- Exposure to XML/XSD, JSON and similar data presentation components
- Familiarity with Microservices based architecture and distributed systems.
- Ability to develop and work with REST APIs using Spring Boot framework.
- Knowledge of IBM MQ and messaging protocols such as JMS
- Understanding of Unix/Linux OS including shell scripting
- Strong database and PL/SQL skills
- Experience with CI/CD technologies like GIT, Jenkins, JoCoCo and Maven
- Experience with UI frameworks - Angular, NodeJS and NPM is a plus
- Experience with CSS, HTML, JavaScript, and similar UI frameworks (jQuery, React Angular) is a plus
- Familiarity with Agile development methodology
Responsibilities
- Develop, deploy, and maintain scalable products
- Participate in code reviews, and design discussions to ensure code quality and distribute knowledge
- Pair with team members for functional and non-functional requirements to write well-crafted, well-tested, readable, and maintainable code.
- Help to define roadmap and architecture based on technology and business needs
- Understand business requirements and work closely with the business to provide solutions
Eligibility
- Strong expertise in Backend Python Development with skills to create APIs, integrate the functions into UI, and store and retrieve data from a variety of databases.
- Strong experience with Django/Flask.
- Strong experience in writing unit tests.
- B.Tech/B.E (Preferred CSE)
C#, Asp.Net Core, Angular, Sql Server
Knowledge in Angular v2 and above will be an added advantage
Willing to work in C#.Net projects
Sound knowledge in Object Oriented analysis and design
Must have excellent knowledge of Relational Databases, Oracle, SQL
Must have exposure to front end technologies.
Should collaborate well with internal teams and stakeholders.
Should focus on writing reusable code & process improvement.
Knowledge on Spring boot, Angular, DevOps & Agile will be a plus.
Humancloud Technologies is a leading digital technology and innovation partner
transforming businesses across the globe through its services and solutions.
We believe in helping our businesses stay ahead of the curve by enabling them to
leverage the new-age technology services of Blockchain, IoT, Cloud and Experience
Design. We, at Humancloud, have nurtured ideas from validation to production
and shaped them into scalable businesses.
An experienced IIT Delhi alumni leadership coupled with a team of talented and
supportive peers look forward to your onboarding.
Roles and Responsibilities:
You will be the leader of a team of high-performing individuals who own the entire product lifecycle from strategy to evaluation.
Guide the team in achieving both individual and collective goals.
Create and manage a process that drives toward a scalable product portfolio that will in turn drive the organization’s product profitability.
Guide the team to transform the product ideas into actionable concepts aligned with the business objectives within scope and budget.
Brainstorming for new initiatives and roadmaps, keeping an eye on the market, the customers, new opportunities and the business cases for new product opportunities.
Develop and monitor data-driven analytics for project reporting and status checks.
Prepare and maintain the RAID register and include it in planning as appropriate.
Keep all the stakeholders updated on project progress and risks if any
Initiate continuous improvements (CI) within project teams.
As and when necessary, deep dive with code reviews and RCA.
Desired Qualification and Experience :
Able to manage projects in technologies such as Angular, JAVA, J2EE, Microservices .NET, SQL Server, Microsoft SSIS, SSRS, and ETL with hands-on in one or more technologies.
Experience in automation and system integration.
Understand products and working of the commerce ecosystem in depth, have a good understanding of funnels, sprint & agile ways of working, PRDs & wireframes.
Align with Agile methodology and collaborate with the development team and business users.
Able to demonstrate & present the necessary reports and achievements.
Are comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans
Engage with global stakeholders from a project delivery perspective and drive the project suavely.
Establish relevant policies, processes and procedures, and monitor compliance.
Why Join Us:
Are you inquisitive? Are you someone who believes in facing the odds with the
determination to drive ideas forward? Then, Humancloud Technologies is the place
for you.
At Humancloud Technologies, we are committed to fostering a culture of innovation,
integrity, passion, courage and empathy. We believe in human potential and the
numerous ways it can serve humanity through adopting technology. If you share a
similar belief, then we welcome you to join us.
For Further Information:
Visit our website: http://www.humancloud.co.in/" target="_blank">www.humancloud.co.in
Follow us on social media: LinkedIn
•Sound knowledge of EDI standards like ANSI X12, EDIFACT, TRADACOM, XML, Rosetta Net etc.
•Good understanding of XSLT, XSD and XML parsing processes.
•Having WebMethods knowledge in EDI domain will be huge plus.
•Good Knowledge of scripting languages like JavaScript, Perl etc.
•Good knowledge of file sharing protocols like AS2, AS3, FTP/SFTP, HTTP/HTTPS etc.
•Experience in EDI Mapping to/from following platforms/technologies (not limited to)
oSAP (IDOC)
oMainframe.
oCSV/XML/JSON/Flat File e.Word/Excel/PDF
•Good working knowledge SQL and relation databases (Oracle/MySQL etc.).
1. Java developer
Technology- Spring Boot, Hibernate, Rest Api, Microservices
Experience- 3+ to 7 years
2. Profile- NodeJS Developers
Technology- NodeJS, ExpressJS, MongoDB, MySQL, PostgreSQL
Experience- 4 to 8 years
3. Profile- ReactJs Developers
Technology- Reactjs, Redux, Html, CSS, Javascript
Experience- 3 to 7 years
4. Profile- Android Developers
Technology- Android, Java, Kotlin, Flutter
Experience- 3 to 6 years
Qualification- BCA, MCA, BSC.IT, MSC.IT, Btech.IT, Mtech.IT or Relevant Experience in the same field.
Notice Period- Immediate Joiner or Max in 15 days.
Salary- Good Hike on Current CTC.
Organization- LDT Technology
Company's website link- http://www.ldttechnology.com/
Location- Zirakpur [Mohali] near Chandigarh
1) Understand client requirements and functionalities.
2) Write well-designed, testable, efficient code.
3) Responsible for solving complex technical issues.
4) Ensure quality projects are delivered within defined timelines.
5) Active involvement in client communication to understand functional requirements.
6) Maintain high standards of quality for code, documentation and other deliverables.
Required Skills
1) Good experience in Angular Latest Versions
2) Hand on Node.JS./Express JS
3) Database : MYSQL/MongoDB
4) Experience in Java Script, Typescript.
5)Good experience in HTML5, CSS3, JavaScript, Jquery
6) Experience working in an Agile environment.
7) Good communication skills.
Years of Exp : 4 - 8yrs
Job Location: Mumbai/Bangalore
Job description:
We are looking for a Sr. Back end web developer/Lead passionate towards building high
performance web applications which can scale for B2C businesses. We are looking for
self-driven individuals who love to find innovative solutions and can perform under pressure. An eye for details and being proud of produced code are the must have attributes for this job.
Responsibilities.
●You will be responsible for converting Product team requirements to modular, testable and efficient code.
●You will be required to design and implement data storage solutions (Databases, caching
layers etc).
●You will also be required to cater to NFRs related to security and performance.
Skills
●At least 5 years of experience in working on NodeJS/Java/Ruby
●Proficiency in RDBMS such as MySQL/PostgreSQL.
●Experience of building/deploying applications on AWS is a definite advantage.
●Familiarity with some ORM (Object Relational Mapper) libraries like Sequelize is required.
●Experience in some NoSQL databases (e.g. DynamoDB/Elasticsearch/Redis Cache etc) is a definite plus.
●Good understanding on architectural patterns (e.g. MVC) is required.
●Good communication and analytical skills are the basic needs for this role.
●An urge to create awesome applications that people will enjoy using is a must.
●Other technologies : MySQL , Redis, AWS, Microservices, REST API .
●Knowledge of Javascript is preferable.
●AWS or some cloud experience.
●Should have built web application technology.
●Should have understanding of DevOps and Database.
●Should have done application performance tuning.
Qualification:
●Engineering graduates from Tier I or II institutes.
●B.E/ B.Tech/ MCA/ ME/ M.Tech







