Incident Management Lead
at This IT company is hiring for Incident Management Role
JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Google Analytics
Data AnalyticsGrowth Marketing Specialist
About LambdaTest
We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing.
Our Mission
On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software testers & developers globally to perform testing intelligently at scale.
Our Vision
We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.
About the Team
We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another.
Description
We are looking for analytical and data-driven Growth Marketing Specialist who will act as the main driver of customer acquisition through the digital media. As part of this role, you will work at the strategic level to champion bold and innovative ideas to build something great & will work tirelessly to achieve it.
Responsibilities
· Develop, maintain and execute monthly, quarterly, and annual marketing campaigns to drive customer acquisition & fill the sales funnel
· Must be proficient in running media campaigns across various marketing channels including, but not limited to, social media, digital networks, DSPs, GDN, premium publisher sites, and more.
· Excellent expertise in User Activation & customer acquisition.
· Good in handling Churn Retention and should be proactive in Customer Reactivation.
Requirements and skills
· 3 – 5 years of professional work experience in growth marketing, product marketing.
· Expert-level knowledge & intimacy with Google AdWords, Google Analytics, Amplitude, Hubspot & CRM software.
· Excellent analytical, quantitative and problem-solving skills
· Ability to turn quantitative and qualitative data insights into actionable marketing recommendations
· Strong multi-tasking, and project management skills
· Self-motivated, results-oriented
· Track record of success driving outcomes across an organization with multiple stakeholders
· Strong affinity understanding of target audiences, needs and sales management processes
Job Title: Business Development Executive (BDE)
Overview:
As a Business Development Executive, your primary responsibility is to identify new business opportunities and build relationships with potential clients. You will be responsible for developing and implementing strategies that will drive revenue growth and increase market share.
Key Responsibilities:
• Conduct market research to identify new business opportunities and potential clients
• Develop and maintain a pipeline of potential clients
• Build and maintain relationships with key decision-makers within the target market
• Develop and implement strategies to increase sales and revenue growth
• Negotiate and close business deals with clients
• Collaborate with other departments within the organization to ensure the delivery of high-quality products or services
• Keep up to date with industry trends, competitor activities, and regulatory changes that may impact the business
• Monitor and report on sales performance and adjust strategies accordingly
• Attend industry events and conferences to build relationships and promote the organization
Requirements:
• Bachelor's degree in Business, Marketing, or a related field
• Proven track record of successful business development or sales experience
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and in a team environment
• Strong analytical and problem-solving skills
• Ability to manage multiple projects and priorities
Java
Spring BootA B.Tech/M.Tech in Computer Sc, a SDE should have 1-3 years of experience in SW solution development. We are specifically looking for a SDE who:
- is highly proficient in Java Coreand Spring boot applications including making high quality, highly performing code under JVM environment.
- has good working knowledge in design of n-Tier databases (Postgres, NoSQL DBs e.g. Cassandra/MongoDB)
- has worked in agile development environment under open source gitlab including testing, change management
- is highly proficient in OOD, extensibility, usability, understand data pre-processing
- has exposure to full life cycle of product implementation and deployment of enterprise products driving a subsystem including development under gitlab or github.
- [Desirable] Ability to optimize an ML solution for accuracy and scale
- [Desirable] has experience in working with Advanced Java
CC++
Python
JavascriptAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
-
Design, coding, enhancements, and bug fixing in DNS and related areas.
-
Bring up new ideas to improve the day-to-day challenges in the design/functionality.
-
Should be able to provide technical direction to the ongoing and future projects in the team.
-
Keep the product vulnerability free by uplifting/fixing the open issues.
-
Build tools and infrastructure to improve these F5’s components and features.
-
Set an example of software design and development innovation and excellence.
-
Research, investigate and define new areas of technology to enhance existing or new products directions
-
Evaluate performance of products to fine-tune, and refactor the design as per the requirements to scale up.
-
Must have worked in security and related areas.
-
Document software designs via functional specifications and other design documents
-
Conduct presentations internal and external, mentoring the team members
-
May participate in the hiring and onboarding process
-
Collaborate with team members and technical leads
-
Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
Knowledge, Skills and Abilities:
Essential
-
Deep understanding of data structures & algorithm.
-
Expert in C, C++ with hands-on experience
-
Fair understanding of scripting languages Python and JavaScript
-
Expertise in Linux user-level programming and exposure to Linux networking stack.
-
Good understanding on TCP/IP concepts.
-
Proven experience with security standards.
-
Excellent analytical and problem-solving skills.
-
Good understanding of Network security and DNS modules
-
Excellent Understanding of networking technologies and OS internals.
-
Prior experience in leading and delivering project/programs involving multiple teams.
-
Prior experience of leading and mentoring senior engineers to deliver critical projects.
Nice-to-have
-
Prior experience developing DNS and related modules is a Plus.
-
Good understanding of network protocols like TCP, UDP, HTTP, SSL, DNS, FTP etc.
-
Experience with CI/CD (git, pipeline etc.).
Qualifications
-
Requires a minimum of 15+ years of related experience with a Bachelor of Engineering in ECE/Computers or similar years’ experience with ME/MTech in ECE/Computers.
-
Excellent organizational agility and interpersonal skills throughout the organization.
-
Ability to work flexible hours for better collaboration with international teams.
F5 Inc. is an equal opportunity employer and strongly supports diversity in the workplace. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
React.js
HTML/CSS
Amazon Web Services (AWS)Minimum two year of experience in React is required for this position.
- Responsible for requirements understanding, propose architecture, detailed design,
- development and timely deliverables with the highest quality standards.
- We are looking for Product creators who can work with minimum inputs from business and are able to deliver products quickly and with quality.
- This person should have worked in Enterprise class product from scratch.
- Start-up experience would be highly desirable.
- Tech Stack: React.js, HTML, CSS, AWS, MySQL, Razor Pay, Google Analytics, SEO, Dev Ops, CI/CD Pipeline
• Working with the technical manager, understanding requirements, documents, and
develops with clean and maintainable code, and works with members to foster growth
within the team.
• Analyses, designs, programs, resolve bugs, supports, and modifies software for
enhancements and/or new feature development.
• Estimates work based on requirements.
• Develop user interface components and implementing them following well-known
React.js workflows (such as Redux), React hooks, react-router with Javascript ES6.
• Develop and maintain excellent React Native applications with clean code.
• Optimizing components for maximum performance.
• Work with modern tools like Jira, Git, Google Docs, etc
• Highly motivated, enthusiastic, and self-learner.
• Partnering with others to solve problems quickly and efficiently
Qualifications
• BE / B.Tech / MCA
• 5 – 8 years of experience in Front-end development.
• Expertise in HTML5, CSS, React Js / JavaScript (ES6), DOM manipulation and
the JavaScript object model.
• Experience with popular React.js workflows (such as Redux)
• Experience working with ReactNative and understanding of ReactNative best
Practices would be added advantage.
• Proficient understanding of code versioning tools, such as Git
• Basic understanding of CSS pre-processing platforms, such as LESS and SASS
• Familiarity with RESTful APIs
• Having knowledge of Unit-Test/Java/Spring will be an added advantage
• Knowledge of modern authorization mechanisms, such as JSON and Web Token
• Demonstrates deep expertise in specific coding concepts and/or languages,
• especially around modern application architectures.
• Experience with web applications that use responsive design to better support mobile
browsers
We are more interested in what you CAN DO than your location, education, or
experience levels.
Location- Anywhere in India with remote working (Base location Mumbai/Pune)
Send us your code samples / GitHub profile / published articles if applicable.
Job Description
We are a growing company looking for an efficient systems engineer to help us expand our computing infrastructure. The systems engineer's responsibilities include working with a team of IT specialists to design, set up and maintain a network of computers, including hardware, software, and system architecture.
To be successful in this position, the systems engineer should be a highly motivated, results-driven individual who can create the perfect solution for our organization's higher-level needs. The best candidate will also be an excellent listener and communicator, with the ability to explain why their solutions are the best fit for us.
Responsibilities:
Overseeing the development and installation of new networking and computing infrastructures.
Selecting the best possible solutions using knowledge of a wide range of available technologies.
Monitoring systems in the existing network to ensure there are no productivity set-backs.
Installing and configuring operating systems and application software.
Implementing best practices for system security and data backups.
Anticipating potential issues or bottlenecks and identifying possible solutions.
Troubleshooting and resolving all technical issues when they arise.
Provide detailed specifications for proposed solutions including materials, manpower and time necessary
Communicating effectively with IT support staff to ensure the setup process runs smoothly.
Liaising with vendors and keeping relevant stakeholders up to date with developments.
Systems Engineer Requirements:
Bachelor's degree in computer science, information systems, or related field (Master's preferred).
Proven track record of installing, configuring, and troubleshooting UNIX-based systems.
Exceptional knowledge of networking technologies (OSI network layers, TCP/IP).
Familiarity with administration, performance tuning, and system monitoring.
Good communication skills (written, verbal, and face-to-face).
Experience-3-4years
Salary- 10LPA
Industry
Information Technology & Services
Industry
Information Technology & Services
Employment Type
Full-time
HTML/CSSReact.jsJavascript
Android DevelopmentAndroid Development
Kotlin
Flutter2. Worked on Android applications from scratch. Exposure to audio video content based applications is
preferred.
3. Up to date on upcoming trends in android and its ecosystem.
4. Sound knowledge about application performance tuning on all parameters like network utilization,
application size and battery usage.
5. Experience with dagger, retrofit, rx-android, android architecture components etc.
6. Hands on experience with test driven development, mock frameworks, modular code design and popular design patterns.
JavaSpring BootResponsibilities :
- Developer responsibilities include, but are not limited to the following:
- Experience as a Sun Certified Java Developer with proven hands-on Software Development experience. We use Java 8
- 4-10 years java development experience with JSE/JEE, Java-based Micro-services framework, and implementation, Spring framework, Hibernate framework, SQL, etc
- Hands-on experience on Spring boot & SPARK Microservices and OSGi specifications
- Strong knowledge of micro-service logging, monitoring, debugging, and testing
- Implementations experience of micro-service integration, packaging, building automation, and deployment
- At least two years experience in SOA & Microservices based process applications using BPM (Activiti/JBPM/Camunda)
- Object-Oriented Analysis and design using common design patterns.
- Insight of Java and JEE internals (Classloading, Memory Management, Transaction management, etc)
- Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)
- Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC, Spring Boot)
Qualifications: BS/MS degree in Computer Science, Engineering or a related subject and a minimum of 8 years of professional work experience in a mid-d or large corporate Information Technology environment. Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once. Comfort with ambiguity and ability to navigate uncertainty.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon