Incident Management Lead
at This IT company is hiring for Incident Management Role
JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.

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Job Summary:
We are seeking a highly organized and detail-oriented HR Business Partner & Payroll Specialist to join our dynamic team. This dual role is critical in aligning HR practices with business objectives while ensuring accurate and timely payroll processing. The ideal candidate will be a proactive and strategic thinker with strong interpersonal skills, a thorough understanding of HR principles, and expertise in payroll administration. This role requires a self-starter who can manage multiple priorities, build strong relationships with employees and stakeholders, and maintain the highest level of confidentiality.
Responsibilities:
HR Business Partnering:
● Serve as a strategic HR partner to assigned business units or departments, understanding their goals and challenges and developing HR strategies to support their success.
● Provide guidance and support to managers and employees on a wide range of HR matters, including employee relations, performance management, talent development, and organizational design.
● Collaborate with management to identify and address employee performance issues, conduct investigations, and recommend appropriate disciplinary actions in accordance with company policy and legal requirements.
● Support the implementation of HR programs and initiatives, such as compensation and benefits, learning and development, and employee engagement programs.
● Partner with the talent acquisition team to understand workforce planning needs and participate in the recruitment and onboarding processes.
● Analyze HR metrics and trends to identify opportunities for improvement and develop data-driven solutions.
● Stay up-to-date on relevant employment laws and regulations and ensure company policies and practices are compliant.
● Facilitate organizational changes and support change management initiatives.
● Act as an employee advocate, fostering a positive and productive work environment.
Payroll Administration:
● Collect, review, and verify employee timekeeping data, ensuring compliance with company policies and applicable laws.
● Calculate and process payroll adjustments, including new hires, terminations, promotions, leaves of absence, and retro payments.
● Administer employee benefits programs related to payroll, such as deductions for health insurance, retirement plans, and other voluntary benefits.
● Prepare and submit statutory payroll reports and filings (e.g., PF, ESI, TDS, Professional Tax, etc.) in compliance with local and national regulations.
● Reconcile payroll data with general ledger accounts and resolve any discrepancies.
● Respond to employee inquiries related to payroll, benefits, and tax-related matters in a timely and professional manner.
● Maintain accurate and confidential payroll records and documentation.
● Participate in the implementation and maintenance of payroll systems and software.
Qualifications:
● Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree in HR is a plus.
● 3+ years of progressive HR experience, with a significant portion in HR Business Partnering and payroll administration.
● Strong understanding of HR principles, practices, and employment laws.
● Proven experience in managing the full payroll cycle and familiarity with relevant payroll software and systems.
● Excellent analytical and problem-solving skills with a strong attention to detail and accuracy.
● Exceptional communication, interpersonal, and relationship-building skills.
● Ability to handle sensitive and confidential information with discretion and integrity.
● Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
● Proficiency in MS Office Suite (Word, Excel, PowerPoint).
Preferred Qualifications:
● Familiarity with HRIS systems (e.g., Greythr & Zoho)
● Experience in developing and implementing HR policies and procedures.
Job Description: Enterprise Account Executive – B2B (EdTech Industry)
Position Title: Enterprise Account Executive – B2B
Location: Bangalore (Onsite)
Working Days: 5 Days a Week
Industry: EdTech & SAAS Preferred (B2B Enterprise Sales)
Experience Required: 2–8 Years
Target Market Exposure: Africa / UAE / KSA / Saudi Arabia/Europe
Product: Product Portfolio (Certification & Corporate Programs)
About the Role
We are looking for a highly driven and target-oriented Enterprise Account Executive
from the EdTech industry with strong expertise in B2B enterprise sales. The ideal
candidate must have proven experience in lead generation using AI tools, CXO-
level engagement, objection handling, and final commercial deal closure.
This role requires someone who can independently manage the full sales cycle—
from prospecting to final contract sign-off—and consistently close enterprise deals
every quarter.
Key Responsibilities
Own and manage the complete enterprise sales cycle (Lead → Demo → Proposal →
Negotiation → Closure).
Generate high-quality enterprise leads using AI-based lead generation tools
(LinkedIn Sales Navigator, Apollo, ZoomInfo, AI prospecting tools, etc.).
Engage and build relationships with CXO-level stakeholders (CHRO, CLO, L&D
Heads, HR Tech Leaders). Conduct consultative selling aligned with client HR &Learning transformation goals. Expertly handle enterprise-level objections and
commercial negotiations. Drive final commercial closure, including pricing
discussions, contracts, and payment terms. Achieve and exceed quarterly revenue. targets consistently. Develop strategic expansion plans within key regions: Africa, UAE, KSA, Saudi markets.
Collaborate with internal teams (Pr-sales, Product, Marketing, Customer Success).
Maintain accurate pipeline forecasting and reporting in CRM.
Required Skills & Expertise
Strong experience in B2B Enterprise Sales (EdTech mandatory).
Demonstrated success in closing large-ticket enterprise deals.
Expertise in: AI-powered lead generation tools
Advanced objection handling techniques
Commercial negotiation & final closure
CXO-level relationship management
Deep understanding of HR Tech / Learning & Development ecosystem.
Strong exposure to international markets (Africa / UAE / KSA preferred).
Target-oriented with consistent quarterly deal closures.
Strong presentation, communication, and strategic selling skills
Experience in approaching: CEO (in SMEs)
CHRO / HR Director
Head of L&D
COO
Business Unit Heads:
Government Training Heads (if applicable)
Key Competencies
Hunter mindset with strategic thinking
High ownership & accountability
Commercial acumen
Data-driven sales approach
Strong negotiation & persuasion skills
Ability to close complex, multi-stakeholder deals
Performance Expectations
Close enterprise deals successfully every quarter.
Maintain strong pipeline health (3X–4X of target).
Build strategic accounts and long-term client partnerships.
Contribute to revenue growth in international markets.
Why Join Us?
Opportunity to work in a fast-growing EdTech environment
Exposure to global enterprise markets
Performance-driven growth and incentive structure
Leadership visibility and CXO-level engagement & Promotions, and IJP
Incentives Quarterly: 1 LPA to 3 LPA As per Closure
Job Description: Customer Success Manager- APAC
Role Details
Position: Customer Success Manger
Location: Bangalore
Shift timings : 10am- 7pm IST
About SCRUT Automation
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Overview of the Job Profile
Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.
Responsibilities
● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.
● Onboard customers with Integration support and drive adoption of the product.
● Represent the voice of the customer and influence the product development roadmap.
● Empathise with every aspect of the customer experience, putting customer's needs first.
● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.
● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.
● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).
Requirements
● Bachelor's degree in Business, Operations Management or a related field.
● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.
● Have experience in the cybersecurity or compliance industry.
● Have clear and thoughtful communication skills, with a strong critical thinking ability.
● Problem-solving ability and customer-centric outlook.
● Be comfortable with talking through technical concepts with a technical audience.
● Have a keen ability to multitask.
● Have an outstanding work ethic and know when/how to ask for help when you need it.
Why should this job excite you?
● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.
● A high-performing action-oriented team.
● Immense exposure to the founders and the leadership.
● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.
● The competitive compensation package, benefits, and employee-friendly work culture.
Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.
Greetings!
Hiring for a leading Sweden based MNC for the below position
Role: CRM Developer - MS Dynamics
Experience: 4-10 years
Location: Chennai, Thane, Noida, Kolkata
Job Description:
As a senior developer you are taking the lead on all development with our D365 platform and are supporting and advising on all development tasks. You take a keen interest in all platform updates. You are challenged by cross-functional work and understand the Microsoft ecosystem known as Dynamics 365 (including the power platform)
· Familiar with Dynamics 365 F&O data model
· Exceptional skills in java script or C# programming
· Deep knowledge of configuration and development in Dataverse platform
· Strong understanding of low code-no code concepts inside the power platform
· Hands on experience from SQL server
· Good understanding of relational data models
· Familiar with integration patterns and modern integration technology
Interested candidates kindly apply!
Regards
Aishwarya
Job Description for Telecalling executive
1.Contact potential customers to promote solar energy products and services, including solar panel installation, maintenance, and energy savings.
2. Identify and qualify potential leads through phone conversations
3.Address customer inquiries, provide relevant information, and assist in setting up appointments for site assessments
4.Regularly follow up with leads and existing customers to close sales or resolve any issues.
• Involved in code development and implementing database changes and design pattern.
• Good code reviews and code debugging skills.
• Design, Development, Programming, Maintaining and customizing solutions to meet customer’s specific needs.
• Product Development is added advantage.
- Participate in the design of the solution based on business requirements gathered
- and analyzed by analysts
- Develop new features for mobile/web applications
- Build reusable code and libraries across platforms
- Optimize applications in terms of scalability and stability
- Use the best coding standards and practices, to assure the quality of the code
- Perform development testing
- Collaborate with other team members and stakeholders
CANDIDATES MUST HAVE
- 4+ years of experience in Frontend Development
- Angular 6 and Above
- REST API
- Typescript , HTML, CSS ,JavaScript
- React Native
- Having experience in both Mobile/Web development
REQUIREMENTS
- Bachelors in Engineering, Computer Science or in similar areas
- Minimum of 4+ years work experience in creating front-end (mobile/web)
- applications, using Angular 6+, Typescript, JavaScript and React Native
- Experience with HTML, CSS and Bootstrap.
- Experience with Agile (SCRUM) methodologies
- Experience with Unit Testing and TDD
- Experience with REST based APIs
- Knowledge of iOS or Android development is a plus
- Excellent capacity to work autonomously or integrated in a team
- Excellent problem-solving and analytical skills
- Proactivity and ability to adapt in a context in which priorities often change
- Developed sense of responsibility, oriented to customer solutions and associated
- improvements
- Fluent in English - written and spoken (mandatory)
Job Description
- Meet or exceed sales objectives at the enterprise level
- Effectively qualify leads and perform needs assessment, engaging technical resources as required
- Create client presentations, proposals, and coordinate quarterly business reviews
- Conduct high-level conversations with C-level and VP-level Executives
- Utilize solution-selling and value-selling techniques to effectively guide the sales process to close
- Upsell and leverage business from new and established customer relationships
- Utilize CRM solution to provide timely and accurate sales activity tracking and status updates
- Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Qualifications
- Great experience in Enterprise Software/Solution sales
- Experience conducting product demonstrations with the ability to build relevant, strategic messaging
- Must have strong verbal skills with consultative professional business acumen
- Must be detail-oriented, organized, ethical, responsible, & self-motivated
- Strong collaboration and relationship-building skills
- Presence and proficiency in social media such as LinkedIn
- A good listener
- Proven record of achieving sales quota throughout
Roles and Responsibility
1. Looking after entire field operations
2. Coordinate with the sales and technical team to resolve the issues.
3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.
4. Addressing customer inquiries, concerns and suggestions.
5. Detect repetitive issues and finding a relevant solution for that.
6. Work along with the tech team to fine issues w.r.t to the product and make it stable.
7. Analyze and summarise the day’s work and reporting it to the team manager.
8. Manage maintenance of equipment / devices and services.
Note:
- MUST OWN TWO-WHEELER WITH DRIVING LICENSE
- CANDIDATE WHO CAN JOIN IMMEDIATELY.
- FIXED TRAVEL REIMBURSEMENT.









