11+ Incident management Jobs in Hyderabad | Incident management Job openings in Hyderabad

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

Job Title: Senior Sales Manager – Hyderabad

Experience: 12 – 15 years

Salary up to: 20 LPA

Position Type: Full-time

Travel Required: Yes

No. of Positions: 1

Qualifications & Skills

• Bachelor’s degree in Engineering (BE) or related field.
• 12–15 years of experience in sales management within Industrial Automation.
• Proven track record in handling B2B and OEM sales.
• Experience in managing high-performing teams and branch-level operations.
• Strong business acumen with P&L accountability.
• Analytical and results-oriented mindset.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to adapt quickly in a fast-paced, evolving business environment.

Job Overview:

We are seeking a highly skilled and experienced .NET Technical Lead to oversee the design, development, and deployment of complex web applications. The ideal candidate will have strong expertise in C#, ASP.NET, .NET Core, and SQL Server, along with the ability to lead a team of developers. Experience with frontend technologies such as Angular or React is a plus.

Key Responsibilities:

• Lead and manage a team of developers to deliver high-quality software solutions.
• Architect, design, and implement scalable, secure, and high-performance applications using .NET Core, ASP.NET, MVC, and Web API.
• Collaborate with stakeholders to gather and define technical requirements.
• Oversee code reviews, ensure adherence to best practices, and mentor junior team members.
• Design and manage SQL Server databases, including schema creation, query optimization, and stored procedures.
• Ensure the integration of frontend frameworks like Angular or React with backend APIs when applicable.
• Develop and maintain technical documentation.
• Troubleshoot and resolve technical issues across the application stack.
• Monitor project progress, timelines, and deliverables while ensuring high-quality output.
• Stay updated with emerging technologies to enhance the team’s skill set and product quality.

Required Skills and Qualifications:

• Proficiency in C#, ASP.NET, .NET Core, MVC, and Web API development.
• Strong knowledge of SQL Server, including database design and query optimization.
• Proven experience in leading technical teams and delivering successful projects.
• Hands-on experience with cloud technologies (e.g., Azure, AWS) is an advantage.
• Familiarity with frontend frameworks like Angular or React is a plus.
• Strong understanding of design principles, patterns, and best practices.
• Proficiency in version control systems such as Git.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with attention to detail.
• Ability to work in an Agile/Scrum environment.
• Experience with CI/CD pipelines for seamless deployment.
• Knowledge of DevOps practices.
• Exposure to microservices architecture.

• Maintaining cleanliness and organization within office premises
• Delivering and retrieving documents as required by staff
• Handling office maintenance tasks such as restocking supplies
• Assisting with office clerical duties including filing and photocopying
• Preparing and serving beverages to office staff and visitors
• Managing the disposal of waste and recycling practices
• Supporting staff with various tasks and errands as needed

We are on a mission to enable businesses to build agile and accountable technology teams that can deliver results in a secure and scalable way. You will be working in one such technology team for our clients across the world.

• Collaborate with front-end and back-end developers and designers to build website following client requirements

• Create clear, simple, and reusable code

• Develop all server-side logic, including data storage to optimize website performance

• Identify programming bottlenecks and bugs and find fixes

• Test, update and validate web applications to be used on different web browsers

• Execute automated testing platforms and system tests

• BSc/BE/BTech in Computer Science, Engineering or a related field

• At least 2+ years of experience with JavaScript and Node.js

• Hands-on expertise in REST, MySQL/PostgreSQL, WebSocket, MongoDB, Redis, etc.

• Familiarity with Docker and AWS infrastructure

• Understanding of data security principles

• Proficiency in JavaScript, web stacks, libraries, and frameworks

• Strong analytical and problem-solving aptitude skills

EXPERIENCE: 5 – 12 years

LEVEL: Senior & Lead Software Engineers

JOB LOCATION: EPAM India Locations

Must Have Skills :

1.      NET Full stack Developer (.NET, C#, JavaScript, Angular 4 & above, PostgreSQL)

2.      Experience in Unit testing

3.      Hands on experience with building RESTful Web APIs, micro services

4.      Experience in Asynchronous programming

5.      Good understanding of Authentication and Authorization models in Web APIs

6.      Good at Data structure and Algorithms.

7.      Experience with Entity framework.

8.      Added advantage: Experience in Azure

The ideal candidate would be a person having a strong technical know-how of Drupal application development & CMS concepts, backed with an equally strong hands-on experience. He / She should be fluent with the design concepts using Drupal 8 and above(Must) as well as be well versed with the best practices in the development, testing & deployment phases.

Experience : 5 – 9 years

Contract duration : 6 months

Major Accountability

• Demonstrate expertise in authoring & customizing Drupal modules as well as have experience in working with views, panels and features.
• Carry-out impact analysis & estimation for given set of requirements.
• Develop code by adhering to the Drupal, security and accessibility standards.
• Act as liaison with the client for troubleshooting: investigate, analyze, and solve software problems.
• Work self-directed and independently.

Essential Skills & Experience

• Have overall 4-8 years of IT experience on Drupal 8 platforms.
• Have expertise in developing complex websites based on Drupal 8 platforms and framework-based web applications.
• Have expertise in LAMP environment.
• Have working knowledge of web servers like Apache, Nginx etc.
• Have strong experience with source/version control systems.
• Have excellent communication, analytical & presentation skills.

Education

• Minimum education: B.E., BTech, MCA
• Languages: English written & spoken

Salesforce developer
Exp: 7-9Years

Location: Noida & Hyderabad

• Expertise and industry experience working with Salesforce (Lightning web components (LWC), Apex, SOQL, SOSL, Rest/SOAP/GraphQL Integration)

• Salesforce Admin, Platform Developer 1 / Platform Developer 2 and Salesforce Service Cloud Certification

Employment Type: Full-Time

Position: Technical Program Manager

Job Location: Hyderabad

Experience: 8-14 Yrs

Key Skills: Technical Program Management, Experience in Software Development (Web Technologies)

Project: Product-Online Marketing, E-commerce Platforms

Joining time: Immediate to 30 days

Education: Master’s/Bachelor’s degree in Computer Science, Statistics, Engineering or a related technical discipline will be preferred

Positions Overview: UNIFY is looking for a Technical Program Manager for our E-Commerce product Team to gather requirements, manage objectives and build internal stakeholder relationships for the Engineering Team at StockX.

This position will help build a cross-functional team to drive the implementation and deployment of completed designs, develop and document requirements, budgets and project schedules. The TPM will assist in creating a data-driven culture that will change the way decisions are made, accelerate our business and create a new mindset as it pertains to the power of data.

As the Technical Program Manager, you are an exceptionally strong communicator, both written and verbally, and possess 7+ years of experience in tactical project management of highly technical initiatives, as well as strategic program management. Experience in managing large-scale, real-time Web programming, data pipelines and data solutions (lakes, databases, services) is a plus. You will help focus our data team, define the data roadmap and ensure stakeholders objectives are prioritized and met.

The TPM will be competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with Jira, Confluence, project management tools and G-Suite. Experience with JavaScript, NodeJS, ReactJS/Angular, React Native, Scrum, SQL, AWS and data systems is a plus.

What we're looking for/Qualifications:

• 7+ years of relevant work experience in internet-related  technical program management of large scale cross-functional engineering efforts and/or technical product management in a software applications environment

• 4+ years of experience in Software Development (Web Technologies)

• Exceptional verbal and written communication skills with the ability to work with technical and non-technical, cross-functional groups

• An ability to distil complex issues into solvable and actionable tasks

• A passion for pushing boundaries and questioning the status quo

• Experience in project management and development

• Experience in core project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

• 2+ years of experience in analytical, quantitative, communication, and presentations

• Experience with one more Internet technologies such as JavaScript, NodeJS, ReactJS/Angular, React Native, HTTP, REST, SOA, AWS, S3, EC2, SimpleDB

• Ability to proactively identify upcoming risks, issues, and bottlenecks and resolve issues that sometimes cross departmental boundaries

• Ability to estimate, schedule and track projects: get hands dirty herding cats

• Ability to manage multiple concurrent projects

• Bachelor's degree or higher in a technical field (e.g. computer science, engineering)

Responsibilities:

• Work cross-functionally with data engineering, data science, business intelligence, machine learning, product and engineering teams to deliver solutions that provide easy access to data and enable insights and action

• Harness the incredible power of our Data Engineering Team by providing objectives, managing timelines and leading meetings with stakeholders

• Be hands-on. Ensure technical excellence by reviewing the outputs of systems, mandating quality and getting sign off from stakeholders

• Create technical requirements documents, write user stories, sign off on completed work and envision new POCs and initiatives to drive change

Kindly reply to this with the following details if you are interested to apply for this position. 

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Product Description- We feature a live marketplace where participants can buy and sell limited edition consumer products with stock market-like visibility. We are looking for talented engineers who are driven and challenged by interesting and complex problems.

Our Partners: Apple, UiPath, Airtel, Microsoft, StockX, Roche, ServiceNow, Cars24, Pay Joy, UHG-UnitedHealth Group, HP

Enterprise, Deloitte, Oxigen Wallet, Hike Messenger, Bolt, Inpods, Wynk Music, Near.co Etc.