11+ Incident management Jobs in Hyderabad | Incident management Job openings in Hyderabad
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JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.
Position: Regional sales Manager – Laminates/Sunmica
Locations: Bangalore, Chennai, Ranchi, Kolkata, Rajasthan, Gujarat (Ahmedabad, Vadodara), Uttar Pradesh (Lucknow, Varanasi, Aligarh), Delhi, Jaipur
Experience: 8+ Years in Laminates/Sunmica Sales
Industry: Building Materials / Interior Products / Laminates & Decorative Surfaces
Key Responsibilities:
- Identify, develop, and manage new business opportunities in the Laminates/Sunmica market.
- Build and strengthen relationships with dealers, distributors across assigned territories.
- Plan and execute sales strategies to achieve monthly and quarterly targets.
- Conduct regular market visits in Gujarat, Rajasthan, Delhi, and UP to expand dealer/distributor network.
- Monitor competitor activities, pricing, and marketing strategies.
- Ensure effective order fulfillment, payment follow-up, and after-sales support.
- Collaborate with the marketing and product teams to align customer feedback with product offerings.
Key Requirements:
- Minimum 8 years of experience in business development/sales of laminates, sunmica.
- Proven success in managing territory sales and dealer/distributor development in the listed regions.
- Strong contacts and network in trade channels (distributors/retailers).
- Excellent communication, negotiation, and interpersonal skills.
- Willingness to travel extensively within the assigned states/cities.
Mail updated resume with current salary-
Email: etalenthire[at]gmail[dot]com
Satish: 88O 27 49 743
Title: Salesforce Solution Architect (Classic to Lightning Migration)
Summary:
We are seeking a Salesforce Solution Architect to lead AvalonBay’s transition from Salesforce Classic to Lightning. This role is responsible for designing scalable, user-friendly solutions using native Salesforce capabilities, reducing custom technical debt, and enabling a unified associate experience across resident services and call center teams.
Key Responsibilities:
● Own the end-to-end migration strategy from Classic to Lightning.
● Redesign data model (replace custom objects with standard Lead/Opportunity where
applicable).
● Configure Lightning features: Dynamic Forms, Lightning Pages, Flows, Omni-Channel.
● Recommend and implement AppExchange solutions where needed.
● Collaborate with developers, admins, and QA to deliver incremental releases.
● Ensure compliance with security, profiles, and permission sets.
● Act as the trusted advisor to stakeholders for Salesforce roadmap planning.
Qualifications:
● 6+ years Salesforce experience, with at least 3+ in Lightning implementations.
● Expertise in Service Cloud, Marketing Cloud, case management, and digital engagement.
● Proven experience with Classic-to-Lightning migration projects.
● Strong understanding of low-code/no-code capabilities (Flows, Dynamic Actions).
● Salesforce Certified Application/Solution Architect (preferred).
● Excellent communication and stakeholder management skills.
We are looking for a strong and experienced individual to manage and drive revenues in order to attain market leadership as the total telecom solutions provider in the circle, through growth, in terms of revenues, market share and profit, whilst complying with agreed budget, timescales and agreed policy guidelines as also with all regulatory norms.
Key responsibilities:
• Sell cutting-edge VoIP & telecom solutions to businesses
• Build and close high-value B2B relationships
• Own the entire sales process – from prospecting to closing
• Drive growth across emerging markets
• Stay ahead of trends in communications & tech
Qualification:
• 1–5years experience in sales (Telecom, IT, SaaS preferred)
• Strong communication & negotiation skills
• Experience with CRM tools and strategic sales planning
• Female candidates who are ready to travel
• Bachelor’s degree and a “never-stop-learning” mindset
Key Requirements:
At least 2 end-to-end SAP EWM implementations
Strong experience in SAP EWM 9.5 and S/4HANA Embedded EWM Proficiency in EWM-ERP integration, IDOCs, CIF, RFC
Good grasp of Inbound, Outbound, Warehousing, Packaging processes Prior work in the Auto/Manufacturing industry (minimum 2 years)
Preferred:
SAP EWM certification Experience with SAP TM, Value-Added Services (VAS), and automated warehouses
Greetings!!!
We are hiring for the position of "Starlims Developer" for one of the IT MNCs.
Exp: 5.5 - 12 yrs
Loc: PAN India
Skills: Starlims, Starlims developer, SQL
Job Description:
- Need only Starlims developer.
- Candidate should have Experience in SSL(Starlims Scripting Language).
- Candidate should have Experience in DB Design- Optimization- MS SQL, and web services.
Synactive India Pvt Ltd is seeking a dynamic and driven Technical Sales Executive to join our team. In this role, you will bridge the gap between our technical products and the needs of our clients, working closely with them to offer tailored solutions that drive business growth. You will be responsible for understanding our product offerings, engaging with prospective customers, conducting demos, and closing sales.
Key Responsibilities:
- Identify, prospect, and engage potential clients to introduce Synactive's product offerings.
- Conduct technical presentations and product demonstrations that effectively communicate the value and features of our solutions.
- Collaborate with clients to understand their technical requirements, presenting customized solutions that address specific business needs.
- Develop and maintain strong client relationships, focusing on long-term engagement and customer satisfaction.
- Work with cross-functional teams to ensure customer needs are met post-sale, including onboarding and support.
- Use CRM tools to track sales activities, pipeline management, and performance metrics.
Required Skills:
- Proven experience in technical sales or a similar role within the IT industry.
- Strong knowledge of relevant technologies (SaaS, cloud solutions, or other tech products).
- Excellent communication, negotiation, and relationship-building skills.
- Ability to explain technical features to both technical and non-technical audiences.
- Proficiency with CRM systems (e.g., Salesforce, HubSpot) and other sales tools.
Qualifications:
- Bachelor’s degree in Business, Information Technology, or a related field.
- 2+ years of experience in technical sales or similar role preferred.
- Strong analytical, presentation, and problem-solving skills.
Go Programming (Golang)
Ruby on Rails (ROR)Location: Bangalore/Pune/Hyderabad/Nagpur
4-5 years of overall experience in software development.
- Experience on Hadoop (Apache/Cloudera/Hortonworks) and/or other Map Reduce Platforms
- Experience on Hive, Pig, Sqoop, Flume and/or Mahout
- Experience on NO-SQL – HBase, Cassandra, MongoDB
- Hands on experience with Spark development, Knowledge of Storm, Kafka, Scala
- Good knowledge of Java
- Good background of Configuration Management/Ticketing systems like Maven/Ant/JIRA etc.
- Knowledge around any Data Integration and/or EDW tools is plus
- Good to have knowledge of using Python/Perl/Shell
Please note - Hbase hive and spark are must.
- As an Oracle Cloud ERP Developer, you are responsible for designing, developing, and maintaining RICE Objects. Your specialization will be focused on cloud architecture, application integration, and cloud application development using Oracle Cloud.
- Deliver innovative integration solutions using Oracle's PaaS offerings and maintain or enhance the existing integration solution.
- Deliver technical expertise and technical leadership when implementing solutions and developments.
- Assist with defining Scope and estimates for new project or builds.
- Collaborate by sharing knowledge and best practice within the practice and cross lines of business.
- Develop peer network to provide and receive product and skills assistance.
- Draft and review the Technical Specification documents.
- Conduct and attend internal trainings and workshops
What would your day look like?
- Collaborate with Implementation Partner and IS teams across Providence and deliver New Builds, builds via Change requests, Data Conversions, Testing and Document Reviews
Who are we looking for?
- 4+ years of Experience with at least 2 Cloud ERP HCM Implementations
- Hands on experience in any of these modules - Core HR/Payroll/Benefits/Compensation/ORC
- Experience in Oracle Integration Cloud (PaaS) ideally with integrations to/from Oracle Cloud Application.
- Hand on experience in building integration/interfaces based on webservices (SOAP and REST), File based interfaces (Batch Processing), Database (SQL and PLSQL).
- Good understanding on file handling process using OIC with various file types like XML, CSV and JSON.
- Ability to understand and develop complex integrations and should have good knowledge in integration patterns and error handling mechanism.
- Good understanding of Oracle PaaS architecture and security concepts Comfortable in XML and XSLT processing.
- Experience in ERP Cloud with knowledge in modules like Core HR, Payroll, Benefits and Absence Management.
- Should be well versed with Fusion HCM data load capabilities like HDL, PBL, Spreadsheet Loader.
- Should have worked on Oracle Fusion Functional Setup Manager (FSM) to implement enhancements.
- Should be aware of customization process in ERP Cloud: Sandboxes, Page Integrations, Application and Page Composer etc.
- Excellent communication, interpersonal skills and Ambitious individual who can work under their own direction towards agreed targets/goals.
Java
Data Science
Python
ScalaJava
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