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Incident management Jobs in Hyderabad

11+ Incident management Jobs in Hyderabad | Incident management Job openings in Hyderabad

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This IT company is hiring for Incident Management Role

This IT company is hiring for Incident Management Role

Agency job
via Aviation Indeed by Jaya Mishra
Hyderabad
4 - 6 yrs
₹9L - ₹11L / yr
Incident management
Technical support
Tech Support
Only immediate joiners are preferred or those who can join within 15-25 days of NP.

JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.
Read more
Craft My Plate

at Craft My Plate

2 candid answers
3 recruiters
Yashwanth Kalimi
Posted by Yashwanth Kalimi
Hyderabad
3 - 5 yrs
₹3L - ₹6L / yr
Retail operations
Sales and operations planning
Customer Service
Stakeholder management
Training and Development
+1 more

🧾 Job Title: Store Manager – ColorPlus (Raymond Group Franchise)

📍 Location: Sarath City Capital Mall (AMB Mall), Hyderabad

💰 Compensation: ₹3 – ₹6 LPA (Based on Experience)

🎯 Incentives: Monthly performance-based bonuses linked to sales & store KPIs

🕰️ Work Type: Full-time | 6-Day Working | Weekends Mandatory

👔 About ColorPlus:

ColorPlus, a part of Raymond Group, is one of India’s most trusted premium menswear brands. As a franchise partner operating in Sarath City Capital Mall, we are looking for a confident and proactive Store Manager who can run the store with ownership, drive sales, and deliver exceptional customer experiences.

🚀 Key Responsibilities:

🏪 Store Operations & Team Management

  • End-to-end ownership of store performance and profitability
  • Manage daily operations, ensure SOP compliance, and maintain brand standards
  • Lead and train a team of 3–5 executives; oversee scheduling, motivation, and grooming

📈 Sales Targeting & Execution

  • Plan and achieve monthly/quarterly sales targets
  • Track conversions, average billing value, and footfall data to optimize performance
  • Implement upselling, cross-selling strategies, and offer suggestions

💬 Customer Delight & Reputation Building

  • Build meaningful customer relationships and deliver a premium experience
  • Encourage and manage Google reviews, repeat customer interactions, and post-sale follow-ups
  • Personally handle escalations, special requests, and styling assistance

📣 Local Marketing & Innovation

  • Run WhatsApp broadcasts, SMS campaigns, and digital promotions using tools like Interakt or AiSensy
  • Collaborate with mall events team for on-ground campaigns
  • Identify festive/local opportunities to drive store traffic creatively

📦 Inventory & Merchandising

  • Maintain accurate stock, execute timely inward/outward movement, and avoid pilferage
  • Ensure visual merchandising and planogram adherence
  • Raise indent requests proactively based on trends and demand

🤝 Franchise & Brand Coordination

  • Maintain reporting to the franchise owner with sales dashboards and team updates
  • Coordinate with Raymond’s backend team for training, branding, and inventory
  • Align store performance with broader franchise goals

👤 Ideal Candidate Profile:

  • 3–7 years in fashion/apparel retail, with experience running a store independently
  • Strong team leadership, customer handling, and sales execution track record
  • Fluent in English, Hindi, and Telugu
  • Hands-on with retail tools: POS, Excel, WhatsApp API dashboards
  • Entrepreneurial, confident, and always looking for growth opportunities

💼 What You’ll Get:

  • Competitive fixed salary based on experience
  • Monthly sales incentives based on clear KPIs
  • Apparel discounts and growth opportunities in our multi-store network
  • Ownership of the store like it’s your own business
Read more
[x]cube LABS

at [x]cube LABS

2 candid answers
1 video
Akhila 	 Kunchala
Posted by Akhila Kunchala
Hyderabad
7 - 12 yrs
₹25L - ₹40L / yr
Business Development
Sales
Account Management
Lead Generation
Enterprise services
+4 more
Overall responsibility for the sales numbers from the US region, aligning teams.
Present, sell and build long term relationships with clients from the territory assigned
Proven experience to build strong C-level relationships in the region
Strong analytical, conceptual, and problem-solving abilities paired with excellent communications skills
Manage the end-to-end sales process.
Gather RFP’s, RFQ and RFI’s from potential prospects and respond after qualifying them
Nurture prospective leads through engagement.
Identify sales prospects and be able to build a strong pipeline with forecasts.
Collaborate with Inside Sales, Marketing and Product team.
Nurture the prospective clients on industry trends and innovative solutions for the key challenges across the ecosystem
Prepare presentations, proposals and sales contracts
Execute a sales process that validates and qualifies the technical and business requirements of the customer in order to close the business on a timely basis.
Strong operational and analytical abilities. Metric driven, comfortable in working with data to draw and share insights with stakeholders


Candidate Attributes:

Minimum 6-8 years experience in software sales
Experience working for the US market
Proven track record for reaching revenue targets, negotiating contracts, building client relationships, account management and lead generation capabilities.
You must have the experience of managing an annual sales quota of $1M or more.
Outstanding presentation, communication and negotiation skills.
Experience selling digital solutions to multiple industry verticals is a plus.
Experience working with a mid sized systems integrator would be a plus
MBA/PGDBM with relevant experience

Read more
Re Sustainability
Phani Kumar
Posted by Phani Kumar
Hyderabad
15 - 25 yrs
₹25L - ₹30L / yr
EHS management
Environment management
fIRE

·             Develop safety manuals with various safety procedures and standards that are to be followed at Ramky in consultation with the Head R&D, QA & Safety

·             Conduct periodic safety training sessions for Ramky team and external contractor teams on safety procedures and standards.

·             Assess the safety risks involved in any phase of the project and take proactive measures to ensure safety of resources involved in the implementation of the project phase

·             Conduct field inspection activities as per approved inspection and test plans and escalate any deviations from safety standards to the Head R&D, QA and Safety.

·             Ensure the timely implementation of corrective action proposed by the Head Safety on the safety

·             Deviation cases.

·             Facilitate the safety audits by the internal audit / designated audit committees

·             Implement an occupational health & safety management system during the execution of projects & ensure elimination of accidents

·             Manage the local pollution, effluents (solid, liquid and gas) from the facility within permissible limits

·             Identify potential risk and accident areas and ensure proper warnings are displayed at these site areas

·             Monitor the project execution activities to identify potential hazards and take steps to eliminate the same

·             Establish a disaster recovery mechanism in case of hazards and emergency to minimize the impact

 

Desired Qualification:

·             Minimum graduate in engineering or post-graduate in science with Safety certification from a reputed institute.

·             Having a qualification in chemical engineering / science is preferred.

·             Minimum 15 years or above work experience in OH&S is mandatory.

·             Experience in the chemical industry, dealing with chemicals, knowledge on chemical compatibility, Hazard & Risk management are essentially desirable.

·             Experience as overall leader for safety at corporate reporting to senior management at corporate driving the various safety leads and the entire safety system is essential  

Read more
US Client

US Client

Agency job
via Acura by Archana Jain
Remote, Ahmedabad, Hyderabad
8 - 14 yrs
₹12L - ₹20L / yr
JMeter
Selenium
Performance Testing
RESTful APIs
Apache JMeter
+8 more
Requirements:
• Ideal candidate should have knowledge on new automation tools and guide others on the same.
• Experience in developing BDD and TDD automation framework.
• Hands-on experience in test automation, performance testing and API automation testing.
• Proficiency in at least one programming language, preferably Java, JavaScript/TypeScript.
• Experience with cloud (AWS/Azure) and Continuous Integration CI/CD using Jenkins.
• Knowledge of Agile methodologies and coordination with onsite/offshore teams.
• Strong verbal and written communication skills.
• Expertise in test automation frameworks like TestNG or JUnit.
• Experience with tools, languages, and databases such as Jenkins, SQL, and Selenium.
• Ability to think outside the box and come up with creative solutions.
• Quick learning capability for new tools and technologies.
• Designing the initial test automation architecture for applications that cross multiple platforms and
technologies.
• Analysis of test results and reporting on the quality and effectiveness of the automation testing process.
Read more
Deloitte Touche Aers India
Agency job
via Skillathon by Abhijit Choudhary
Remote, Hyderabad, Bengaluru (Bangalore)
3 - 8 yrs
₹16L - ₹18L / yr
Oracle EBS
Oracle
Billing
Project costing
Good Functional knowledge and experience in implementing Oracle EBS - Project Billing & Project costing modules

The candidate must able to perform Setups in all instances under the guidance of team lead. Coordinate with the Onsite Functional team to write MD50s (Functional Design) for RICEW objects.
Perform and coordinate all testing cycles for Project costing and Billing modules.
Support users during data conversions, cutover, go-live, and hypercare.

Modules knowledge: Project Costing (Must) and Project Billing (Must), General Ledger (Good to have), Payables(Good to have), Receivables(Good to have).
Read more
Upgrad KnowledgeHut

Upgrad KnowledgeHut

Agency job
Hyderabad
3 - 5 yrs
₹8L - ₹15L / yr
skill iconAmazon Web Services (AWS)
skill iconData Analytics
Data Visualization
PowerBI
Tableau
+3 more

AWS Data Engineer:

 

Job Description

  • 3+ years of experience in AWS Data Engineering.

  • Design and build ETL pipelines & Data lakes to automate ingestion of structured and unstructured data

  • Experience working with AWS big data technologies (Redshift, S3, AWS Glue, Kinesis, Athena ,DMS, EMR and Lambda for Serverless ETL)

  • Should have knowledge in SQL and NoSQL programming languages.

  • Have worked on batch and real time pipelines.

  • Excellent programming and debugging skills in Scala or Python & Spark.

  • Good Experience in Data Lake formation, Apache spark, python, hands on experience in deploying the models.

  • Must have experience in Production migration Process

  • Nice to have experience with Power BI visualization tools and connectivity

 

Roles & Responsibilities:

  • Design, build and operationalize large scale enterprise data solutions and applications

  • Analyze, re-architect and re-platform on premise data warehouses to data platforms on AWS cloud.

  • Design and build production data pipelines from ingestion to consumption within AWS big data architecture, using Python, or Scala.

  • Perform detail assessments of current state data platforms and create an appropriate transition path to AWS cloud.

 

Read more
DelaPlex Software

at DelaPlex Software

2 recruiters
Ashish Lawrence
Posted by Ashish Lawrence
Remote, Pune, Nagpur, Hyderabad, Bengaluru (Bangalore)
3 - 7 yrs
₹3L - ₹8L / yr
skill iconJavascript
Angular
skill iconHTML/CSS
Git flow
The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional frontend design.

Required Skills

Angular 6+ and JavaScript
Experience working in GitFlow model, JIRA, Agile scrum teams and Bitbucket.
Experience working in client facing role on daily basis
Helpful experience (Good to have / Optional):Jest & Cypress, Storybook.

Responsibilities

Designing, developing, and testing UI for mobile and web applications
Build reusable code and libraries for future use
Accurately translate user and business needs into functional frontend code

Qualifications

Bachelor's degree or equivalent in Computer Science or relative field.
Atleast 2+ years' experience in frontend development and Angular
Familiarity using Scrum/Agile development methodologies
Experience building object oriented web applications in JavaScript, HTML5, and CSS3.

Immediate joiners are preferred.
Read more
Froogal

at Froogal

3 recruiters
Jeevan Chowdary M
Posted by Jeevan Chowdary M
Hyderabad
3 - 8 yrs
₹6L - ₹25L / yr
skill iconLaravel
Microservices
skill iconMongoDB
CI/CD
skill iconAmazon Web Services (AWS)
+6 more

Technical Manager: We are looking for someone who can report to the firm’s chief technology officer, the technical lead is a full-time position that participates in all phases of the project lifecycle and consistently delivers business value to our clients. The technical lead is a leader within our client-facing project delivery team structure and sets best practices, approach and direction for the technical aspects of our practice. The ideal candidate has a passion for the web and higher education and is a champion for Laravel or similar frameworks.  And guide our passionate Software Developers to design, develop robust products. Candidates should be open minded to new solutions, forward thinking and strong ability to adapt. As a Lead, you’ll work closely with our engineers to ensure system consistency and improve user experience. Ultimately, you should be able to lead, develop and maintain functional and stable web applications to meet our company’s needs along with managing the team.


Primary Responsibilities

 In partnership with the strategist and CTO, co-leads the strategy phase of client projects including discovery, evaluating and recommending technical solution alternatives and howe our product can be the solution to the various potential issues. Devising a cohesive strategy/approach for the project, and writing a top-quality strategy report.

  • Participates in pre-project business development activities including writing proposals, developing price estimates, and delivering pitches for new work. 

  • Participates in pre-project business development activities including writing proposals, developing price estimates, and delivering pitches for new work. 

  • In partnership with the other technical lead, sets direction for all aspects of our technology practice. 

  • Leads and advances our growing Laravel practice. 

  • Responsible for various aspects of ongoing support and maintenance engagements. Partners with project managers and web developers to successfully manage these client relationships

  •  Understand requirements & plan the architecture for frontend/backend of the application
    • Plan out the contracts & APIs for communication of various components.
    • Work on integration of any external libraries and tools as per required by the application needs
    • Working with modern tools to make the application more robust, efficient and scalable

Client Management Responsibilities: 


  • Understands each client’s organizational goals and objectives. 

  • Develops lasting relationships with client personnel that foster client ties. 

  • Seeks opportunities to increase customer satisfaction and deepen client relationships. 

  • Delivers training to client personnel of various skill levels and technical capabilities.


Communication Responsibilities:

  •    Delivers engaging, informative and well-organized presentations.
  •    Resolves and/or escalates issues in a timely fashion. 
  •    Understands how to tactfully communicate difficult/sensitive information.
  •    Demonstrates strong interpersonal skills. 
  •    Elicits cooperation from a variety of sources including Froogal management and client  

   team  members.

  •    Comfortable using teleconferencing and web-based technology to communicate with our 

   Clients.

Other Responsibilities: 

  •   Helps team members progress toward their professional development goals.
  •   Defines and disseminates technology best practices.
  •   Ensures we are proactive in our pursuit of new solutions and innovation within our   

   technology practice. 

  •   Advances the firm’s thought leadership, specifically around web technologies, via the    

              mStoner blog, social media outlets and industry events and conferences. 

Requirements

  • Strong understanding of Object-Oriented Programming & its implementation in any programming language. Knowledge of PHP and/or JS is a plus
  • Proven industry experience as a Tech Lead
  • Experience/Knowledge of microservice architecture
  • Fluency and Hands-on Experience on Laravel 5+ PHP Framework (specially working with Eloquent Models/Collections) and/or React/Redux is a plus.
  • Excellent knowledge of relational databases such as MySQL and/or NoSql based DB such as MongoDB.
  • Experience in JavaScript. Vue JS/React JS is a plus
Read more
Qvantel Software Solutions Ltd
Remote, Hyderabad
3 - 10 yrs
₹7L - ₹25L / yr
skill iconScala
Akka
Play Framework
Microservices
RESTful APIs

Requirements:

  • Academic degree (BE / MCA) with 3-10 years of experience in back-end Development.
  • Strong knowledge of OOPS concepts, Analyzing, Designing, Development and Unit testing
  • Scala technologies, AKKA, REST Webservices, SOAP, Jackson JSON API, JUnit, Mockito, Maven
  • Hands-on experience with Play framework
  • Familiarity with Microservice Architecture
  • Experience working with Apache Tomcat server or TomEE
  • Experience working with SQL databases (MySQL, PostgreSQL, Cassandra), writing custom queries, procedures, and designing schemas.
  • Good to have front end experience (JavaScript, Angular JS/ React JS)
Read more
Infogrex Technologies Pvt Ltd.
Shaik Mohammed Noor
Posted by Shaik Mohammed Noor
Hyderabad
3 - 6 yrs
₹50000 - ₹91000 / mo
ASP.NET
skill iconC#
SQL server
ASP.NET MVC
Windows Presentation Foundation(WPF)
+5 more
Asp.Net Developer:-
4+years or more experienced in ASP.Net
Strong in ASP.NET/C#/SQL Server
Experience on MVC, WCF, WPF would be added advantage
Strong knowledge of software development best practices, particularly for design, coding, and testing
Excellent Experience in Software Development Methodologies
Good Understanding of Design patterns
Good experience in JQuery, JavaScript, and AJAX
Participated in Application Analysis and Design
Experience in the Database Design, writing Stored Procedures, Functions, Triggers, and Cursors
Experience in the documentation of the client requirements and Involved in providing Solutions to the Client
Involved in implementing and developing Web Services
Exposure to unit testing frameworks (MBUnit, NUnit)
Experience with build systems and concepts (TFS, Jenkins, CC.NET, NANT)
Experience in working with Source Code Control Systems TFS, Perforce, Source Safe, SVN, GIT
Extensive involvement and implementation of XML DOM objects in Front end application
Data Migration from Access to SQL Server using SQL Server Integration Services (SSIS)
Handling the team members and coordination with the client and team members regarding the requirement
Good communication skills
Ability to work on deadlines and schedule deliverables
Obsession with quality and customer experience - Attention to detail coupled with the ability to think abstractly
Self-directed and capable of working effectively in a highly innovative and fast-paced environment
Read more
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