11+ Incident management Jobs in Hyderabad | Incident management Job openings in Hyderabad

Job Description

Modules: Global HR, Absence Management, Payroll, Talent management, Goals and performance Management.

Skills: functional/configuration skill in both EBS HRMS & Fusion HCM modules

• To design, develop and implement software applications and systems based on users' needs. 
• Understand and analyze the technical specifications and suggest code optimization ideas. 
• Fill timesheets and complete invoicing process on or before the deadline.
• Interact with customers on a need basis and flag any requirements or issues raised by the customer to seniors in the team. 
• Develop software code as per specifications, by understanding customer requirements. 
• Track open tickets/ incidents in the queue and allocate tickets to resources. 
• Constantly review if there is a better way of doing things, which may help with economizing time or money or deliver better to the customer. 
• Adhere to the quality process ¿ update the defect logs, and test scripts, and comply with quality processes and timelines. 
• Perform self-code reviews as per standards. 
• Develop project consolidated status reports and perform all activities related to re-usage, accuracy and efficiency.
• Work alongside others, deliver own goals, and support team members in meeting theirs, thereby contributing to the overall satisfaction of the team. 
• Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

We are a stealth startup (founded by IIT-IIM alums) building a niche gamified parental community and market place for parents of children aged 0-12 years. We are looking for a CTO/Co-founder who has significant consumer facing app build experience (4+ years app building, 6-7 years overall experience) with comfort around React Native, Java, Node JS, Mango DB etc. Tech leaders from Hyderabad would be given preference (not necessary).

Are you a natural sales person with a talent for closing deals over the phone? If so, we want to join you to our international voice process outbound sales team and take your career to new heights! We're seeking enthusiastic sales professionals who are ready to connect with customers around the world and drive results.

Position: International Voice Process Outbound Sales Representative

Location: #105 first floor Ashoka Bhopal chambers, SP road Begumpet Hyderabad Telangana 500003

Responsibilities:

-Conduct outbound calls to prospective customers across international markets.

-Engage with decision-makers to understand their needs and present tailored solutions.

-Build and maintain strong relationships with clients through effective communication and follow-up.

-Make outbound calls to prospective customers to generate new sales leads

-    Qualify leads and schedule appointments for the Verification Team

-     Meet and exceed weekly and monthly sales targets

-      Build and maintain strong customer relationships

Requirements:

Minimum of 1-2 years of experience in International Telemarketing or inside sales

   Excellent communication and Interpersonal skills

    Strong sales skills and a proven track record of meeting or exceeding sales targets

   Ability to work independently and as part of a team

  Strong organizational and time-management skills

• Expected Salary bands

  3 - 5years - upto 8lpa
  5 - 7years - upto 11lpa
  7 - 9years - upto 14lpa
  9 - 12 years - upto 16lpa

• Minimum 2 years of hands on experience in Automation testing
  
  

• Experience with either or more of these tools

  Selenium-Web driver, Selenium Grid, Selenium Page Object Model, Page Factory concept
  JS based automation tools like Webdriver.io, Protractor, Cypress, Jasmine, Karate, etc.
  API automation tools like Karate, SoapUI, Postman, RestAssured, etc.
  Mobile automation tools like Appium, Calaba.sh, SauceLabs, BrowserStack, etc.
  Commercial tools like UFT, Ranorex, TestComplete, etc.

• Must have hands on experience in using either or more of

  Programming/Scripting languages: Java, C#, Python, JavaScripting
  Reporting frameworks: ReportPortal.io, ExtentReports, TestNG, Allure Reports, etc.

• Must be aware of effective use of one or more of

  execution tools like TestNG, NUnit, Junit, MBUnit, MSTest
  source control management tools like git, TFS, Bitbucket, Azure Repos, etc.
  build tools like Maven, Ant, Graddle, MS Build, circleCI, Azure Pipeline, etc.
  continuous integration tools like Jenkins, Bamboo, TeamCity, Dockers, etc.

• Must have experience of designing and implementing test frameworks like Data driven, Keyword driven or Hybrid.

• Should be able to write basic DDL, DML command using any database like Oracle, MySQL, MS SQL, PostGreSQL, etc.

• Good to have experience in automating different layers (Front end, backend, web-services/API) of application using different automation approach.

• Good to have exposure to various
  test methodologies like BDD, TDD, ATDD will be a plus
  test management tools like AzureTestPlans, Zephyr, Xray, Jira, etc.

• Order Management Support (Req 3) 

Must have skills: 

Should have experience as End user in SCM 

Expertise in Supply Chain Management (SCM) Oracle preferred  

Experience in Order Management 

• 3 Point Role Definition 

• Data validating and entry 
• Return Material Authorization (RMA) processing 
• Create internal sales orders, requisitions, ship orders and receipts 
• Inventory variance resolution / reconciliation 
• Resolve shipping and billing issues 

• Systems Access Needed 

• Oracle 
• SalesForce 
• JIRA 

Responsibilities:

• Designing and implementing Java-based applications.
• Analyzing user requirements to inform application design.
• Defining application objectives and functionality.
• Aligning application design with business goals.
• Developing and testing software.
• Debugging and resolving technical problems that arise.
• Producing detailed design documentation.
• Recommending changes to existing Java infrastructure.
• Developing multimedia applications.
• Developing documentation to assist users.
• Ensuring continuous professional self-development.

Requirements:

• Good knowledge in Java integration, Spring and oauth/Rest Integration

MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, analytics, and mobile technology. MTX’s very own Artificial Intelligence platform MavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Develop end to end Salesforce solutions using Force.com APEX Class, Triggers, Visualforce pages, components etc.
• Play a technical role in evaluating new CRM technologies/add-ons and develops plans for their implementation into Salesforce org.
• Provide technical support for existing custom APEX code being used on the Force.com platform
• Integrate applications with salesforce leveraging SOAP/REST based solutions
• Train other development resources on Salesforce development practices
• Maintain alignment with Salesforce development best practices
• Build future integration points between Salesforce and Custom Applications

What you will bring:

• 2-4 years of experience in salesforce
• Extensive experience in Visualforce, Apex Classes/Controllers, Apex Triggers development experience, web services development and or experience with Salesforce API, Metadata and other APIs (REST, SOAP).
• Experience in developing Salesforce Lightning components like Lightning App Builder, Lightning Web Components and Lightning (Aura) Components.
• Hands on experience with Web services and integration
• Strong communication skills -- both verbal and written
• Experience creating Workflow, process builder and Approval process
• Experience with developing data models within Salesforce
• Understanding of UX and UI design principles
• Experience with interacting with external systems via Salesforce callout
• Good experience of SOQL (Salesforce Object Query Language) and SOSL (Salesforce Object Search Language)
• Functional knowledge of Salesforce Sales, Services & community modules
• Should have exposure to version control and continuous integration via bitbucket or Github

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) 

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer.
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

                                                 **************************

Must have skills :

JAVA 8, Apache Camel, Design Patterns, Web Services (REST), RabbitMQ, Build Tool (Maven or Gradle), Version Control (SVN or Git), SQL/PLSQL, Javascript, HTML, CSS, JQuery, Application Server (Websphere/JBoss/Weblogic etc.), JUnit.

Preferred skills :

- Spring, Spring MVC, Spring Boot, Hibernate/Spring Data JPA, .

- Experience working on Node JS/Angular JS/React JS

- Working experience on Docker

- Experience working on Agile methodologies

 B.E/B.Tech/M.C.A/M.Sc(Computer science ) with first division.

- AWS Cloud exposure.

- Basic skills in using the Unix operating system logging on, sudo to another ID, navigating directory structures, debugging simple problems.

- Hands-on experience with building enterprise applications.

- Excellent trouble-shooting skills.

- Thoroughly understanding business problems and the business domain, and how potential solutions may address problems and enhance business capabilities.

- Experience in designing/development (design patterns) and testing of enterprise class systems.

- Good written and verbal communication skills.

- Ability to adapt to changing requirements.

- Ability to take direction and work with minimal supervision.

- Ability to work in deadline driven environment, and respond creatively to pressure.

- Ability to work on multiple projects simultaneously.