11+ Incident management Jobs in Hyderabad | Incident management Job openings in Hyderabad
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JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.
Supercharge Your Career at Technoidentity!
Are you ready to tackle challenges that will push your boundaries and accelerate your career growth? At Technoidentity, were a Data+AI product engineering company building cuttingedge solutions in the FinTech domain for over 13 years.Were growing faster than ever and expanding globally. Nows the perfect time to join our team of tech innovators and leave your mark.
Principal Technical Lead - Golang
Location: Hyderabad
Were looking for a Principal Technical Lead with 6+ years of experience in backend or distributed systems engineering to take a hands-on leadership role in supporting our growth in the India region. Based in Hyderabad, you’ll work directly with engineering teams at leading companies, helping them design, build, and scale applications using strong Go Lang and distributed computing expertise.In this role, you’ll be a key technical voice, enabling customers to adopt Go Lang and distributed computing platforms effectively while guiding
their architecture decisions, resolving technical challenges, and helping them get the most value out of our technology. If you're passionate about distributed systems, love engaging with engineering teams, and want to help shape how modern applications are built — this is your opportunity.
What Will You Be Doing?
• Work closely with customer engineering teams to design scalable, fault-tolerant
systems using Go Lang and distributed computing platforms.
• Lead architecture discussions, whiteboarding sessions, and technical deep-dives with
customers.
• Identify key use cases and guide teams through proofs of concept, prototypes, and
production rollouts.
• Educate stakeholders on the benefits, trade-offs, and best practices of building with
Go Lang and distributed computing platforms.
• Help customers compare Go Lang and distributed computing approaches with
alternative technologies and make informed decisions.
• Partner with Account Executives to develop strategic technical engagement plans.
• Build strong relationships with technical stakeholders and decision-makers in
customer organizations.
• Provide feedback to our product and engineering teams based on customer needs
and use cases.
What Makes You the Perfect Fit?
• Must be based in Hyderabad and legally eligible to work in India without
sponsorship.
• 6+ years of experience in software engineering with a focus on backend, cloud, or
distributed systems.
• Excellent communication skills — capable of breaking down complex concepts in
clear, technical language.
• Proficiency in Go Lang and at least one of the following languages: Java, TypeScript,
Python, C#, or PHP.
• Strong understanding of distributed systems fundamentals (consistency, availability,
reliability, etc.).
• Experience designing and building applications in a production cloud environment
(AWS, Azure, or GCP).
• Familiarity with CI/CD, monitoring, performance tuning, and operational best
practices.
• Strong collaboration skills with the ability to partner cross-functionally and influence
technical direction.
• Experience with distributed computing platforms is a plus.
🚀 Hiring: React Native
⭐ Experience: 5+ Years
📍 Location: Hyderabad
⭐ Work Mode:- Hybrid
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
Looking for an experienced React Native with:-
✅Develop and maintain cross-platform mobile apps using React Native
✅Write clean, efficient, and reusable code
✅Experience with REST APIs, Redux, and app stores
✅Optimize app performance and troubleshoot issues
✅Integrate APIs and third-party libraries seamlessly
Job Title:
Front-End UI Software Developer
📍 Location: CoKarma, Madhapur, Hyderabad
🕘 Work Mode: On-site (Monday to Friday)
🏢 Department: Product Engineering
About Telebu:
Founded in 2003, Telebu Communications is a 20+ year-old technology-driven, product-based company that helps enterprises build better relationships with their customers and employees. We offer cutting-edge communication tools across SMS, Voice, Video, and Chat via APIs, SDKs, and SaaS platforms.
With offices across India, the Middle East, and the US, we are committed to delivering seamless and scalable communication solutions to clients globally.
Role Overview:
We are looking for a Front-End UI Software Developer with a keen eye for detail, design sensibility, and technical proficiency. You’ll collaborate with UX designers and backend developers to bring stunning and intuitive interfaces to life for our communication products.
If you’re passionate about crafting clean, scalable, and responsive web interfaces — we’d love to meet you.
Key Responsibilities:
- Build and maintain responsive user interfaces using HTML5, CSS3, and JavaScript.
- Develop front-end features using React.js, Angular, or any modern front-end framework.
- Work closely with product designers and backend developers to implement sleek and user-centric UI designs.
- Optimize components for maximum speed and scalability.
- Ensure cross-browser compatibility and mobile responsiveness.
- Debug UI-related issues and improve application performance.
- Stay up to date with the latest UI/UX trends, front-end technologies, and coding practices.
Key Requirements:
- 1–3 years of experience in front-end development.
- Proficient in HTML5, CSS3, and JavaScript.
- Hands-on experience in React.js, Angular, or Vue.js.
- Experience with RESTful APIs and integrating UI with backend systems.
- Familiarity with version control tools like Git.
- Knowledge of UI frameworks like Bootstrap or Material UI is a plus.
- Strong understanding of responsive and adaptive design principles.
- Good communication skills and team spirit.
Perks & Benefits:
- 5-day work week (Monday to Friday)
- Dynamic work culture with exposure to global projects
- Office location in the heart of Hyderabad’s tech hub – CoKarma, Madhapur
- Opportunity to work on impactful, large-scale communication products
Company: SecuvyAI, Backed by Dell Technology Ventures
Location: Hyderabad
About Secuvy:
At Secuvy, we believe Privacy & Data Security will be a necessity for every global brand. Our mission is to provide best in class Contextual Data Intelligence tools to monitor, automate & simplify data governance for security, compliance & legal teams. We hire out of the box thinkers with the passion, creativity, and perseverance to handle constantly expanding data sprawls and deliver impactful results to our customers. Secuvy’s team comprises experts with Deep AI & Security background who have launched products for Fortune 100. We are backed by Dell Technology Ventures & Top Security VC firms in Silicon Valley. Learn more at www.secuvy.ai
About the Role:
Our enthusiasm for leadership driven by purpose is unwavering. We believe that every individual holds latent abilities waiting to be discovered and that a bold, unconventional approach is necessary to unleash them. We have grand aspirations and never settle for mediocrity. We are meticulous in our attention to detail. Our desire to tackle challenging issues and achieve exceptional outcomes for our customers is what drives us to always strive for excellence
Responsibilities:
- Design and develop high-quality, scalable, and performant software solutions using NodeJS and AWS services.
- Collaborate with cross-functional teams, including product managers, designers, and other engineers, to identify and solve complex business problems.
- Design and develop large-scale distributed systems that are reliable, resilient, and fault-tolerant.
- Write clean, well-designed, and maintainable code that is easy to understand and debug.
- Participate in code reviews and ensure that all code is of high quality and adheres to best practices.
- Troubleshoot and debug production issues and work with the team to develop and implement solutions.
- Stay up-to-date with new technologies and best practices in software engineering and cloud computing.
- Experience with Data Security or Cybersecurity Products is a big asset
Requirements:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- At least 2-4 years of professional experience in building web applications using NodeJS and AWS services.
- Strong understanding of NodeJS, and experience with server-side frameworks such as Express and NestJS.
- Strong experience in designing and building large-scale distributed systems, with a solid understanding of distributed computing concepts.
- Hands-on Experience with AWS services, including EC2, S3, Lambda, API Gateway, and RDS.
- Experience with containerization and orchestration technologies such as Docker and Kubernetes.
- Strong understanding of software engineering best practices, including agile development, TDD, and continuous integration and deployment.
- Hands-on Experience with Cloud technologies including Kubernetes and Docker.
- Experience with no-sql technologies like MongoDB or Azure Cosmos
- Experience with a distributed publish-subscribe messaging system like Kafka or redis Pubsub
- Experience developing, configuring & deploying applications on Hapi.js/Express/Fastify.
- Comfortable writing tests in Jest
- Excellent problem-solving and analytical skills, with the ability to identify and solve complex technical problems.
- Strong communication and collaboration skills, with the ability to work effectively in a team environment.
Why Work With Us?
- Join a rapidly growing startup with a passionate team of experts at the forefront of data privacy & security.
- Opportunity to play a key role in shaping the technical vision and strategy for Fortune 1000 Customers.
- Work in a dynamic, fast-paced environment where you can make an impact and drive change.
- Enjoy a competitive salary, benefits, and opportunities for growth and advancement.
- If you are a passionate, self-motivated, and experienced Senior NodeJS Software Engineer with expertise in AWS and large-scale system design, we would love to hear from you!
Any Specific criteria to look for in a candidate:
Work on brands as the face of the agency and contribute to the creation of digital experiences. Manage work efficiently, generate ideas collaboratively with the team, and have a passion for top-notch quality.
The Account Manager will work across multiple teams to drive engagement and ROI-led growth for the clients.
Job Description:
- Creating a positive onboarding experience for new clients.
- - Manage daily activities and tasks for clients
- - Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- - Responding to clients' requests as they arise in real time
- - Maintaining an accurate record of all necessary documents pertaining to the brand.
- - Coordinate with various internal teams to deliver Creative, Data Analytics, Tech, As and Operational Services
- - Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
- - Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
- - Ensure that projects/scope is completed on time
- - Coach and support team members to help them meet departmental goals
- - Take responsibility for the quality of work, the accuracy of brief and the team’s output
- - Maintain weekly, fortnightly and monthly reports
- - Meeting clients to discuss digital marketing strategy and report on progress
- - Keep ahead of industry’s developments and apply best practices to areas of improvement
- - Maintain an orderly workflow according to priorities
BECOME A PEOPLE’S PERSON!
- - Exhibit strong leadership skills and motivate-inspire your team members
- - Stick to the client’s brief and the agreed process to deliver effectively
- - Utilize your team’s productivity keeping the Scope Of Work and allocated budget
- - Be all ears to everyone around and mentor yourself to get the best performance possible
IMPROVE THE PROCESS!
- Relentlessly work on improving the internal processes while solving problems along the way
COMMUNICATE AND COLLABORATE!
- - Manage all business communications
- - Become a link for the internal team and make sure the process is consistently followed
- - Thrive on collaboration to create killer work
SKILLS WE DESIRE
- - Develop and maintain existing client relationships.
- - Excellent organizational and time management skills.
- - Strong digital marketing ecosystem understanding
- - Strong analytical and problem-solving skills.
- - Effective communication skills.
- - A+ presentation skills
- - Natural attention to detail
- - Foresight
- Deep knowledge and working experience in any of Adobe Marketo or Hybris Marketing or Emarsys platforms with end to end hands-on implementation and integration experience including integration tools
- Other platforms of interest include Adobe Campaign Emarsys Pardot Salesforce Marketing Cloud and Eloqua
- Hybris Marketing or Adobe Marketo Certification strongly preferred
- Experience in evaluating different marketing platforms (e.g. Salesforce SFMC versus Adobe Marketo versus Adobe Marketing)
- Experience in design and setup of Marketing Technology Architecture
- Proficient in scripting and experience with HTML XML CSS JavaScript etc.
- Experience with triggering campaigns via API calls
- Responsible for the detailed design of technical solutions POV on marketing solutions Proof-of-Concepts (POC) prototyping and documentation of the technical design
- Collaborate with Onshore team in tailoring solutions that meets business needs using agile/iterative development process
- Perform feasibility analysis for the marketing solution that meet the business goals
- Experience with client discovery workshops and technical solutions presentations
- Excellent communication skills required as this is a client business & IT interfacing role
Job Description
Want to make every line of code count? Tired of being a small cog in a big machine? Like a fast-paced environment where stuff get DONE? Wanna grow with a fast-growing company (both career and compensation)? Like to wear different hats? Join ThinkDeeply in our mission to create and apply Enterprise-Grade AI for all types of applications.
Seeking an M.L. Engineer with high aptitude toward development. Will also consider coders with high aptitude in M.L. Years of experience is important but we are also looking for interest and aptitude. As part of the early engineering team, you will have a chance to make a measurable impact in future of Thinkdeeply as well as having a significant amount of responsibility.
Experience
10+ Years
Location
Bozeman/Hyderabad
Skills
Required Skills:
Bachelors/Masters or Phd in Computer Science or related industry experience
3+ years of Industry Experience in Deep Learning Frameworks in PyTorch or TensorFlow
7+ Years of industry experience in scripting languages such as Python, R.
7+ years in software development doing at least some level of Researching / POCs, Prototyping, Productizing, Process improvement, Large-data processing / performance computing
Familiar with non-neural network methods such as Bayesian, SVM, Adaboost, Random Forests etc
Some experience in setting up large scale training data pipelines.
Some experience in using Cloud services such as AWS, GCP, Azure
Desired Skills:
Experience in building deep learning models for Computer Vision and Natural Language Processing domains
Experience in productionizing/serving machine learning in industry setting
Understand the principles of developing cloud native applications
Responsibilities
Collect, Organize and Process data pipelines for developing ML models
Research and develop novel prototypes for customers
Train, implement and evaluate shippable machine learning models
Deploy and iterate improvements of ML Models through feedback




