11+ Incident management Jobs in Hyderabad | Incident management Job openings in Hyderabad
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JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.
- Oversee daily store operations, ensuring everything runs smoothly and efficiently.
- Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
- Maintain high standards of customer service, addressing customer concerns and feedback.
- Monitor inventory levels, order stock, and manage product displays.
- Analyze sales data and prepare reports for senior management.
- Implement promotional activities and sales strategies to drive revenue.
- Ensure compliance with all company policies, health and safety regulations, and local laws.
- Conduct regular store audits and ensure the store's appearance is up to company standards.
- Handle store budgets, payroll, and scheduling efficiently.
As a Frontend Developer, your responsibilities will include:
- Developing new user-facing features using React.js and integrating with backend services.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a broad spectrum of web-capable devices and browsers.
Key Performance Indicators:
- Efficiency and quality of the code developed.
- Adherence to project timelines and delivery milestones.
- Positive stakeholder feedback on usability and design.
- Continuous improvement and adoption of best practices in frontend development.
Prior Experience Required:
- Minimum 3+ years of experience in frontend web development.
- Proficient in JavaScript, including DOM manipulation and the JavaScript object model.
- Extensive experience with React.js and its core principles.
- Strong proficiency in HTML5, CSS3, and modern frontend development tools.
- Experience with popular React.js workflows (such as Redux).
- Familiarity with newer specifications of EcmaScript.
- Experience with data structure libraries (e.g., Immutable.js).
- Good understanding of RESTful APIs and modern authorization mechanisms (e.g., JSON Web Token).
- Good to have: Experience with TypeScript and Next.js.
Location:
Hyderabad
Collaboration:
The role involves working closely with backend developers, UI/UX designers, and project managers to deliver seamless, high-quality web applications.
Salary:
Competitive, based on experience and market standards.
Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Language Skills:
- Strong command of Business English, both verbal and written, is required.
Other Skills:
- Excellent problem-solving skills.
- Looking for perfection in development
- Taking Ownership and Accountability in a fast-paced environment.
- Proficiency in code versioning tools, such as Git.
- Knowledge of modern frontend build pipelines and tools.
- Experience with responsive and adaptive design.
Additional Requirements:
- Portfolio of previous projects that demonstrates expertise in frontend development.
- Familiarity with agile methodologies.
- Strong teamwork skills, with the ability to collaborate effectively with colleagues and clients across diverse teams.
Employer:
About RaptorX
RaptorX is a fintech startup focused on redefining fraud detection and prevention in real time for banks, financial institutions, and digital platforms. Backed by top-tier investors, including senior technology leaders from Google, Microsoft, and Peak XV Partners, RaptorX leverages advanced AI models for anomaly detection, and high-throughput architecture to stay ahead of sophisticated fraud patterns.
RedHat OpenShift (L2/L3 Expetise)
1. Setup OpenShift Ingress Controller (And Deploy Multiple Ingress)
2. Setup OpenShift Image Registry
3. Very good knowledge of OpenShift Management Console to help the application teams to manage their pods and troubleshooting.
4. Expertise in deployment of artifacts to OpenShift cluster and configure customized scaling capabilities
5. Knowledge of Logging of PODS in OpenShift Cluster for troubleshooting.
2. Architect:
- Suggestions on architecture setup
- Validate architecture and let us know pros and cons and feasibility.
- Managing of Multi Location Sharded Architecture
- Multi Region Sharding setup
3. Application DBA:
- Validate and help with Sharding decisions at collection level
- Providing deep analysis on performance by looking at execution plans
- Index Suggestions
- Archival Suggestions and Options
4. Collaboration
Ability to plan and delegate work by providing specific instructions.

at Altimetrik
▪ Experience in developing internet web applications using Java/J2EE technologies.
▪ Experience in different modules of Spring framework like Dependency Injection (IoC), Spring MVC, Spring ORM along with JPA.
▪ Experience in Java Version 7.0+. Good experience with JMS, Spring & Hibernate.
▪ Experience in identifying database solutions for a given problem, preferably MySQL (good to have)
We strongly believe in: Innovation, Perseverance, Compassion, Value Creation & Ownership

global InsurTech SaaS product company
Summary role description:
Hiring for Technical Lead - Full Stack for a global InsurTech SaaS product company
Company description:
Our client is a global digital SaaS platform InsureTech company headquartered in Silicon Valley providing omnichannel customer acquisition platform, Analytics powered customer engagement, services, and self-service portals and apps for agents as well as policyholders.
Role details:
- Title / Designation: Technical Lead – Full Stack
- Reporting Manager: Director of Product Engineering
- Location: Hyderabad/Hybrid
Role & Responsibilities:
- Develop, deploy, support, and implement web application projects
- Build scalable architecture, reusable patterns, and libraries for future use
- Conduct performance testing, review results, identify bottlenecks and report code
- Proactively identify and resolve potential problems/issues including authoring technical specifications
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Keeping up to date with industry trends and developments
- Motivate team members to learn the required skills and stay up to date on the execution
- Mentor, lead, and guide a team of Software Engineers
Candidate requirements:
- Overall, 6+ years of experience as Full stack developer, with a minimum 1-year experience in product development
- Experience in leading a team of 3+ members
- Experience in one or more of
- Frontend – AngularJS/Angular/ReactJS/VueJS
- Backend – PHP/Java/Python/NodeJS/Golang
- DB – Any relational Database (like MySQL, Oracle, or Postgres)
- Should have experience in restful JSON web services
- Should be competent in CI /CD tooling
- Experience working with 3rd party software integrations like REST APIs, SOAP APIs, XML, JSON
Selection process:
- Code pair
- 2 Technical interviews
- Final round
UI/ Full Stack - Web
Skills: Core Dotnet, C#, AngularJs, Scripting knowledge, Framework development, writing complex queries, design patterns, and Code reusability
Experience: 5- 8 yrs
Education: B.Tech/B.E(Mandatory)
UI/Full Stack developer 5+yrs C# programming ASP.net Angular4.0 & above JavaScript, HTML, CSS. SQL Advanced, No SQL (Good to have)
JavaScript, jQuery, Angular or node, HTML, CSS, API consumption, DB knowledge, building responsive web apps.
About the Internship:Selected intern's day-to-day responsibilities include:
1. Coordinating with the founders and setting up meetings with the clients
2. Pitching products to the target customers and onboarding them
3. Doing client management
Only those candidates can apply who: are available for full time (in-office) internship for duration of 3 months and have relevant skills and interests
** Women willing to start/restart their career can also apply.*
Freshers looking for jobs may also apply.
Stipend:INR ₹10000 /Month
Other perks:Certificate, Letter of recommendation, Job offer (On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 4 Lac/annum).
Skills required:English Proficiency (Spoken) and Hindi Proficiency (Spoken)




