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Incident management Jobs in Hyderabad

11+ Incident management Jobs in Hyderabad | Incident management Job openings in Hyderabad

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This IT company is hiring for Incident Management Role

This IT company is hiring for Incident Management Role

Agency job
via Aviation Indeed by Jaya Mishra
Hyderabad
4 - 6 yrs
₹9L - ₹11L / yr
Incident management
Technical support
Tech Support
Only immediate joiners are preferred or those who can join within 15-25 days of NP.

JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.
Read more
Hyderabad
6 - 9 yrs
₹10L - ₹15L / yr
SQL
Databases
SQL Server Reporting Services (SSRS)
SQL Server Integration Services (SSIS)
SQL Server Analysis Services (SSAS)
+11 more

Designation: Senior - DBA

Experience: 6-9 years

CTC: INR 17-20 LPA

Night Allowance: INR 800/Night

Location: Hyderabad,Hybrid

Notice Period: NA

Shift Timing : 6:30 pm to 3:30 am

Openings: 3

Roles and Responsibilities:

As a Senior Database Administrator is responsible for the physical design development

administration and optimization of properly engineered database systems to meet agreed

business and technical requirements.

The candidate will work as part of but not limited to the Onsite/Offsite DBA

group-Administration and management of databases in Dev Stage and Production

environments

Performance tuning of database schema stored procedures etc.

Providing technical input on the setup configuration of database servers and SAN disk

subsystem on all database servers.

Troubleshooting and handling all database related issues and tracking them through to

resolution.

Pro-active monitoring of databases both from a performance and capacity management

perspective.

Performing database maintenance activities such as backup/recovery rebuilding and

reorganizing indexes.

Ensuring that all database releases are properly assessed and measured from a

functionality and performance perspective.

Ensuring that all databases are up to date with the latest service packs patches &

security fixes.

Take ownership and ensure high quality timely delivery of projects on hand.

Collaborate with application/database developers quality assurance and

operations/support staff

Will help manage large high transaction rate SQL Server production

Eligibility:

Bachelors/Master Degree (BE/BTech/MCA/MTect/MS)

6 - 8 years of solid experience in SQL Server 2016/2019 Database administration and

maintenance on Azure and AWS cloud.

Experience handling and managing large SQL Server databases in a real time production

environment with sizes greater than 200+ GB

Experience in troubleshooting and resolving database integrity issues performance

issues blocking/deadlocking issues connectivity issues data replication issues etc.

Experience on Configuration Trouble shoot on SQL Server HA

Ability to detect and troubleshoot database related CPUmemoryI/Odisk space and other

resource contention issues.

Experience with database maintenance activities such as backup/recovery & capacity

monitoring/management and Azure Backup Services.

Experience with HA/Failover technologies such as Clustering SAN Replication Log

shipping & mirroring.

Experience collaborating with development teams on physical database design activities

and performance tuning.

Experience in managing and making software deployments/changes in real time

production environments.

Ability to work on multiple projects at one time with minimal supervision and ensure high

quality timely delivery.

Knowledge on tools like SQL Lite speed SQL Diagnostic Manager App Dynamics.

Strong understanding of Data Warehousing concepts and SQL server Architecture

Certified DBA Proficient in TSQL Proficient in the various Storage technologies such as

ASM SAN NAS RAID Multi patching

Strong analytical and problem solving skills Proactive independent and proven ability to

work under tight target and pressure

Experience working in a highly regulated environment such as a financial services

institutions

Expertise in SSIS SSRS

Skills:

SSIS

SSRS


Read more
Orbital
Rohini P
Posted by Rohini P
Hyderabad
0 - 4 yrs
₹5L - ₹16L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+7 more
  • 0 to 3 years of experience (or equivalent understanding of software engineering)
  • Familiar with Javascript/Typescript and React.js
  • Familiar with one backend language (Node, Go, Java, Python) and one relational database (any SQL)
  • Willingness and interest in learning new tech/processes (Next.js, Angular, IaaS, etc.)


Read more
Tide

at Tide

1 video
4 recruiters
Renetha Ravela
Posted by Renetha Ravela
Remote, Hyderabad
3 - 15 yrs
₹18L - ₹55L / yr
skill iconJava
Microservices
RESTful APIs

You, as a Java Engineer and member of this team, would be working on our new and existing projects for our credit, payments, business services, member engagement or financial crime areas. We have a five years roadmap ahead of us with exciting new features and we’ll need you to solve interesting problems. Your fellow team members will get you up to speed in your business area and will help you develop the skills so that eventually you are the one coaching other new joiners. Joining one of our expanding agile teams, you will be required to work closely with product owners, mobile engineers, and other business members to translate requirements into well-engineered solutions.

You will ideally join our backend Community of Practices, learn from them and eventually propose your own to maintain a high quality across the backend. Career progression is as important to you as it is for us. With our expanding teams and business we will encourage you to outgrow your initial responsibilities. This role offers an exceptional opportunity to make a real difference with responsibilities across engineering practices in a rapidly expanding company!

About the Tech

Technology and our people is what makes Tide possible. We work in autonomous teams where backend, iOS, Android, web, QA, DevOps, agile coaches, data experts and product owners solve difficult problems together to get the job done. We self-organise and discuss technical challenges and set our own guidelines in the different Community of Practices.

On the backend we see Java 8 as legacy and use Java 11+ for our micro-services. We provide RESTful APIs to our colleagues in the frontend, but also use gRPC for internal service-to-service communications. Spring Boot is our work horse, but we are open to new experiments. We are cloud-native and run everything on AWS. You’ll see containers (Docker), queues (SNS+SQS) and events everywhere. The nature of our business naturally fits with relational databases, but we have also found some use cases for NoSQL.

Our frontends have done an incredible job at consuming our APIs and providing the best UX to our members. They are fully native Android and iOS apps or Angular 2+ web apps. DevOps provides vital infrastructure and operations support.

About You

We’re an international scale up, we’re busy! If fast paced environments, cross team exposure, inquisitive freedom and the ability to have a real impact on a rapidly growing scale up appeals to you, then you already have the mind of a Tidean. If you have that along with the following experience, we’d love to hear from you.

The non-negotiables:

  • Good commercial experience building server-side applications and detailed knowledge of the relevant programming languages for your stack (i.e Java 8 or newer).
  • Sound knowledge of a Java backend framework (e.g. Spring/Spring Boot).
  • Exposure to microservices and implementing and consuming RESTful APIs.
  • A mindset of delivering secure, well-tested and well-documented software.
  • Experience with relational databases.

The highly desirables:

  • Exposure to continuous integration, delivery and deployment.
  • Some experience integrating to third parties.
  • Comfortable working in agile methodologies, ideally Scrum.
  • Exposure to common development tools such as IntelliJ, Git, Jira, etc.

Why Tide?

Tide is the leading provider of UK SME business accounts and one of the fastest growing FinTechs in the UK. That’s not an unfounded boast - we have over 200,000 members (what we like to call our customers, over two percent market share, and have raised over £120m in funding.

SMEs have been underserved and overlooked by traditional banks for years. In an entrepreneurial age where everyone is expected to take a shot, traditional banks have not evolved with the needs of the market. That’s where Tide comes in. With quick on-boarding, low fees and innovative features, we thrive on making data driven decisions to help SMEs save both time and money.

We’re also one of LinkedIn’s top 10 hottest UK companies to work for, winner of Best Use of Technology (Growth Finance Awards); Best Banking Provider (Contracting Awards); Innovative Product of the Year (Growth Finance Awards) and we’re listed in the Top 100 FinTech Disruptors and The Startups 100. And that’s just for 2019.

Read more
DATAKYND LLP

at DATAKYND LLP

1 recruiter
Yashwanth Sagar
Posted by Yashwanth Sagar
Hyderabad
2 - 3 yrs
₹1.8L - ₹2.4L / yr
Adobe Photoshop
skill iconAdobe Illustrator
Adobe After Effects
We are looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media.

Responsibilities
  • Study design briefs and determine requirements
  • Conceptualize visuals based on requirements
  • Prepare rough drafts and present ideas
  • Develop illustrations, logos and other designs using software or by hand
  • Use the appropriate colors and layouts for each graphic
  • Work with copywriters and creative director to produce final design
  • Test graphics across various media
  • Amend designs after feedback
  • Ensure final graphics and layouts are visually appealing and on-brand
Requirements
  • Proven graphic designing experience
  • A strong portfolio of illustrations or other graphics
  • Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
  • A keen eye for aesthetics and details
  • Excellent communication skills
  • Ability to work methodically and meet deadlines
Read more
CMMLevel 5 MNC - Permanent Job Opportunity

CMMLevel 5 MNC - Permanent Job Opportunity

Agency job
via Volibits by Hima Bindu
Mumbai, Pune, Hyderabad, Bengaluru (Bangalore), Chennai
2 - 4 yrs
₹2L - ₹12L / yr
Windchill
PDMLink

Position: Windchill Developer

Profile of the Job Holder:

· Bachelor’s Degree in Mechanical or Computer Engineering stream;

· 2-5 Years of relevant work experience;

· Highly motivated & self-initiator with good communication skills with the ability to work effectively in a team environment;

· Ability to work within a fast-paced environment with changing priorities;

· Ease at dealing with ambiguity in work situations

· Empower themselves by seeking authority to make decisions within appropriate guidelines;

· Recover quickly and learn from setbacks;

Key Skill & Knowledge Profile:

· Understand Basic Concepts of PLM

· Experience in Windchill / PDMLink customization

· Thingworx Knowledge

· Programming Knowledge of Java, JSP, XML, and HTML

· Knowledge of Windchill Data Model

· Ability to create reports using query builder

· Basic knowledge of any database (Oracle, SQL servers)

· Working knowledge of any Bug tracking & End user support tool;

Key Responsibilities

Business Development & Support

· Analyze & understand existing customizations

· Design, Develop & enhance customizations based on requirements

· Testing & resolving of issues in Windchill

· Prepare and maintain all necessary documentations

· Responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements

· Adopt best practices on software development processes and ensure that quality processes is adhered

· Understand the deployment process and execute accordingly

· Escalate issues in a timely fashion to the PLM Operations Team to ensure Business visibility

 

 

Read more
Quince

at Quince

1 recruiter
Anubhav Sagar
Posted by Anubhav Sagar
Hyderabad
1 - 5 yrs
₹10L - ₹25L / yr
skill iconKotlin
skill iconJava
skill iconPython
ETL

As a Software Engineer at Quince, you'll be responsible for designing and building scalable infrastructure and build applications to solve some very interesting problems in the logistics and finance tech space.

 

Responsibilities:

  • Design and architect solutions on the cloud for various business problems with workflow efficiency and scale in mind.
  • Be on the forefront with the business team to learn, understand, identify and translate function requirements into technical opportunities.
  • End-to-end ownership - from scoping the requirements to the final delivery of the solution with keen eye to details and quality.
  • Build and improve logistics components for this innovative M2C supply-chain model.
  • Build and maintain scalable ETL data pipelines.

 

Requirements:

  • Bachelors/Masters/PhD in Computer Science or closely related subject.
  • 1-5 years of experience in building software solutions.
  • Good at data structures and their practical applications.
  • Proficiency in Kotlin, Java, Python.
  • Experience in deploying and maintaining applications on cloud platforms (Ex: AWS, Google cloud).
  • Proficiency with SQL and databases - relational and/or nosql (Snowflakes, AWS RedShift, etc).
  • Experience with messaging middleware such as Kafka is good to have.
Read more
Newbie soft solutions

at Newbie soft solutions

6 recruiters
Eswar B
Posted by Eswar B
Hyderabad, Bengaluru (Bangalore), Chennai, Pune, NCR (Delhi | Gurgaon | Noida), Mumbai
3 - 8 yrs
₹3L - ₹15L / yr
skill iconJava
J2EE
Struts
Spring
Hibernate (Java)
+5 more

About US: Newbie Soft Solutions is an IT service provider focused on providing solutions in niche areas to support and build future -ready, resilient solutions for medium sized industries and growth-focused technology organizations.

The name NEWBIE signifies a new chapter, a new beginning in the field of staffing solutions. Founded in 2015, we have grown from strength to strength with a strong presence across India, United States and Australia. Our offerings include Staffing Solutions, IT Consulting, Business Intelligence, Security Solutions, Legacy Application Management and Modernization. We value consistency, which is our core principle, to reach the end goal of complete user satisfaction. We constantly strive to outperform our competitors to become the leaders in digital revolution.

 

Job Requirement : 
  • Clear understanding of end to end communication of service calls via API Gateway/Service Mesh/Service Registry
  • Experience on Springboot/SpringCloud/Restful Webservices
  • Experience in containerisation (Docker) and Kubernetes in terms of creating container images and writing manifest files/helm charts on designing PODs/Side-car patterns etc.
  • Good design experience on Web Applications (backend) & since we operate as a DevOps pod we would expect the person be involved in production deployments/support.
  • Exposure to usage of CI-CD tools like Git/Jenkins/Maven/Sonar/Junit/CheckMarx/Netsparker/Cucumber
Read more
CommVault Systems

at CommVault Systems

6 recruiters
Reshmi Menon
Posted by Reshmi Menon
Remote, Hyderabad
3 - 5 yrs
₹8L - ₹13L / yr
Salesforce
Salesforce Apex
Salesforce.com administration
Data modeling
Agile/Scrum

Skills Required

  • Must demonstrate exceptional verbal and written communication skills
  • Must demonstrate ability to communicate effectively at all levels of the organization
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce.com best practices and functionality
  • Strong data management abilities
  • A documented history of successfully driving projects to completion
  • A demonstrated ability to understand and articulate complex requirements
  • Experience with nonprofit processes preferred
  • Previous experience working in a SCRUM or agile environment preferred

 

 

Organizational Alignment

  • Reports to the Senior Manager of Business Systems
  • Supports full Sales and Sales Operations staff
Read more
Teacherr

at Teacherr

1 recruiter
Wajiha Quadri
Posted by Wajiha Quadri
Hyderabad
0 - 1 yrs
₹3000 - ₹10000 / mo
Content Writing
Digital Marketing
Internship
Creative Writing
Search Engine Optimization (SEO)
+1 more
About Company:We are a bunch of people from diverse backgrounds with only one thing in common: an extreme passion for education. We have built an end-to-end platform to connect qualified teachers with schools/colleges. We envision this platform to enhance the learning experience of the student community by providing solutions to enhance the performance of teachers.

About the Internship:Selected intern's day-to-day responsibilities include:
1. Curating, growing and nurturing the educator community
2. Identifying and solving problems in the community
3. Owning the engagement and success of our community
4. Interfacing with teams from product, growth, and sales to align the community program perfectly with the business goals.

Only those candidates can apply who: are available for full time (in-office) internship and are available for duration of 2 months have relevant skills and interests.

* Freshers looking for jobs may also apply*
Stipend:INR ₹10000 /Month

Other perks:Certificate, Job offer (On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 5 Lac/annum).
Read more
Jazeera Technologies Pvt Ltd
Sridevi Menon
Posted by Sridevi Menon
Hyderabad
3 - 7 yrs
₹6L - ₹9L / yr
User Experience (UX) Design
skill iconHTML/CSS
Sketch
User Interface (UI) Design
Wireframing
Responsibilities include: Conducting user research and testing Developing wireframes and task flows based on user needs Collaborating with Designers and Developers to create intuitive, user-friendly software Understand product specifications and user psychology Conduct concept and usability testing and gather feedback Create personas through user research and data Define the right interaction model and evaluate its success Find creative ways to solve UX problems (e.g. usability, findability) Communicate design ideas and prototypes to developers Keep abreast of competitor products and industry trends Requirements Proven experience as a UX Designer, UI Designer Strong portfolio of design projects Familiarity with interaction design and information architecture Proficient in Illustrator & Sketch Knowledge of HTML/CSS; JavaScript is a plus Company Profile: We are an IT start up in Hyderabad with parent company in the Middle East. Jazeera Paints is the parent company and a well established brand since 33 years. We do all the IT development work for Jazeera Paints and its group companies in Saudi. Employee strength in India - 30 Domain - Retail, e-commerce, hospitality, banking
Read more
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