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Amazon Web Services (AWS)
PostgreSQLJOB DESCRIPTION
We are seeking a skilled Linux System Administrator and Database Administrator to join our team. The ideal candidate will possess a strong understanding of Linux commands and shell scripting, along with experience in handling database administration tasks, particularly with PostgreSQL. Additionally, proficiency in AWS EC2 and cloud fundamentals, AWS networking, server and database monitoring, and securing production environments are essential for this role.
RESPONSIBILITIES
1. Manage Linux-based systems, including installation, configuration, troubleshooting, and maintenance.
2. Develop and maintain shell scripts for automating system tasks and processes.
3. Administer PostgreSQL databases, including installation, configuration, performance tuning, backup, and recovery.
4. Deploy and manage AWS EC2 instances, ensuring optimal performance and security.
5. Implement and manage AWS networking configurations, such as VPCs, subnets, and security groups.
6. Monitor servers and databases for performance, availability, and security compliance.
7. Handle production workloads effectively, ensuring high availability and reliability.
8. Implement security best practices to safeguard production environments from unauthorized access and threats.
9. Manage Elasticsearch and Redis instances, if required, to support application needs (experience in these areas is a plus). Linux System Administrator and Database Administrator 2
10. Collaborate with cross-functional teams to troubleshoot and resolve technical issues promptly.
11. Stay updated with emerging technologies and best practices in Linux systems administration, database management, and cloud computing.
SKILLS
1. Proven experience as a Linux System Administrator and Database Administrator.
2. Strong knowledge of Linux commands, shell scripting, and system administration.
3. Hands-on experience with PostgreSQL database administration, including performance tuning and backup/recovery.
4. Proficiency in AWS services, particularly EC2, VPC, IAM, and CloudWatch.
5. Experience with networking concepts in AWS, including VPCs, subnets, and security groups.
6. Familiarity with server and database monitoring tools (e.g., Nagios, Zabbix, Prometheus).
7. Ability to manage production workloads and prioritize tasks effectively.
8. Knowledge of security best practices and techniques for securing production environments.
9. Experience with Elasticsearch and Redis is a plus.
10. Excellent problem-solving skills and attention to detail.
11. Strong communication and interpersonal skills, with the ability to collaborate effectively in a team environment.
JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.
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