Hiring AI Engineer – GenAI Platform Automation

Amura’s Vision 

We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything that is important to each one of us.

Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades.

Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture.

These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time.

We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimized to maximize all forms of human excellence. 

Role Overview 

We are looking for a highly skilled Senior DevOps Engineer (AI-Native Infrastructure & Platform Engineering) with deep expertise in AWS cloud infrastructure, automation, AI infrastructure operations, and modern DevOps/SRE practices.

This role goes beyond traditional DevOps and requires a seasoned specialist capable of building and operating AI-ready infrastructure platforms that support high-throughput APIs, LLM/AI workloads, GPU-based compute, data-intensive systems, real-time inference pipelines, and scalable ML platforms.

You will be responsible for architecting, automating, securing, and optimizing highly scalable and cost-efficient cloud environments that enable high-velocity engineering and AI teams. This is an ideal position for someone who combines technical ownership, an automation-first mindset, and a passion for developer productivity and platform reliability. 

Key Responsibilities 

Cloud Infrastructure & Platform Engineering (AWS) 

• Architect, deploy, and manage highly scalable and secure infrastructure on AWS. Design cloud platforms supporting AI/ML workloads, data pipelines, real-time APIs, and high-concurrency backend systems.
• Hands-on expertise with key AWS services including EC2, ECS/EKS, Lambda, RDS, DynamoDB, S3, VPC, CloudFront, IAM, CloudWatch, and GPU-enabled instances.
• Build and maintain Infrastructure-as-Code (IaC) using Terraform, CloudFormation, or AWS CDK.
• Design multi-AZ and multi-region architectures for high availability and disaster recovery (HA/DR).
• Build reusable platform templates and shared infrastructure modules. 

AI/ML Infrastructure & MLOps 

• Build and maintain infrastructure for LLM applications, AI inference workloads, model serving platforms, vector databases, and feature stores.
• Support GPU-based workloads and optimize compute/storage usage.
• Enable scalable deployment patterns for AI applications using Kubernetes/EKS. Collaborate with Data Science and ML Engineering teams on model deployment, training/tuning of models, CI/CD for ML systems, experiment environments, and reproducibility.
• Support orchestration and deployment of AI workflows and inference services while implementing observability and reliability for AI pipelines. 

CI/CD, Automation & Developer Productivity 

• Build and maintain CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or AWS CodePipeline.
• Automate deployments, environment provisioning, and release workflows.
• Build self-service developer platforms, preview environments, and reusable deployment workflows to improve developer productivity.
• Implement automated patching, scaling, backups, cleanup workflows, and drift detection. 

Containers, Kubernetes & Platform Reliability

• Manage Docker-based environments, containerized applications, and optimize workloads using Kubernetes (EKS) or ECS/Fargate.
• Manage autoscaling, cluster health, node pools, ingress, service mesh, and workload isolation.
• Optimize infrastructure for performance, resilience, and cost-efficiency.
• Implement progressive deployment strategies including blue/green, canary, and rolling deployments. 

Observability, Incident Response & SRE Practices

• Implement observability stacks using CloudWatch, Prometheus, Grafana, ELK, Datadog, OpenTelemetry, or New Relic.
• Build actionable dashboards and intelligent alerting systems while defining and tracking SLIs, SLOs, and SLAs.
• Lead incident response, root cause analysis, and blameless postmortems to reduce operational toil and improve MTTR.

FinOps, Cost Governance & Security

• Continuously monitor and optimize cloud costs (compute utilization, storage lifecycle, GPU usage, and data transfer) using AWS Cost Explorer, Budgets, Trusted Advisor, CloudHealth, or Kubecost.
• Implement AWS security best practices for IAM, VPCs, security groups, NACLs, encryption, and manage secrets using KMS, SSM Parameter Store, or Vault.
• Build secure CI/CD pipelines with automated security checks, least-privilege access, audit logging, and ensure compliance readiness for ISO 27001, SOC2, and GDPR.

Collaboration, Leadership & Platform Culture

• Work closely with engineering, AI/ML, QA, product, and operations teams to drive a DevOps, SRE, GitOps, and automation-first culture.
• Mentor junior DevOps and Platform Engineers while creating and maintaining detailed runbooks, architecture diagrams, and platform documentation.

Skills & Qualifications

Must-Have:

• 7+ years of experience in DevOps, SRE, Platform Engineering, or Cloud Infrastructure Engineering.
• Strong expertise in AWS cloud architecture, services, and deep understanding of Kubernetes (EKS), containers, and cloud-native systems.
• Strong Infrastructure-as-Code expertise using Terraform, CloudFormation, or CDK. Strong Linux administration, networking, DNS, routing, and load balancing knowledge. Strong scripting/programming experience in Python, Bash, or Go (preferred). Experience with CI/CD automation, GitOps workflows, and observability platforms supporting scalable production systems.

Preferred / Nice-to-Have:

• Experience with AI/ML infrastructure, MLOps, model serving, vector databases, GPU orchestration, and inference optimization.
• Familiarity with Kafka, Redis, SQS, and event-driven systems.
• Exposure to platform engineering, internal developer platforms, and tools like ArgoCD, Flux, Helm, and OpenTelemetry.
• AWS Certifications: Solutions Architect, DevOps Engineer, or SysOps Administrator. Knowledge of distributed systems and large-scale platform operations. 

Preferred / Nice-to-Have:

• Experience with AI/ML infrastructure, MLOps, model serving, vector databases, GPU orchestration, and inference optimization.
• Familiarity with Kafka, Redis, SQS, and event-driven systems.
• Exposure to platform engineering, internal developer platforms, and tools like ArgoCD, Flux, Helm, and OpenTelemetry.
• AWS Certifications: Solutions Architect, DevOps Engineer, or SysOps Administrator. Knowledge of distributed systems and large-scale platform operations. 

Here are answers to some questions you may have

Where is your office?

Chennai (Velachery)

Work Model

Work from Office – because great stories are built in person!

Do you have an online presence?

https://amura.ai (we are @AmuraHealth on all social media)

Position Overview 

The AI Observability Engineer will be instrumental in implementation of scalable, cloud-native solutions to meet the growing needs of our Data & Development team. The successful candidate will demonstrate the ability to abstract complexity and create reusable, scalable patterns that accelerate development. The AI Observability Engineer will build and maintain a robust framework to ensure the reliability and maintainability of DPR Construction's complex AI systems. 

Responsibilities 

• Standardize observability practices across AI/ML and other development teams including logging, metrics, tracing, and model performance monitoring, ingesting data from multiple platforms 
• Lead hands-on implementation of automation-first DevOps and MLOps practices, enabling infrastructure-as-code and consistent, repeatable environment provisioning 
• Design and manage intelligent DataOps pipelines with automated data quality monitoring and anomaly detection 
• Deploy, maintain and monitor containerized ML workloads 
• Extend existing CI/CD pipelines to support automated infrastructure changes and ML workflows 
• Implement AI-driven data validation, schema and concept drift detection and metadata management. 
• Establish governance frameworks for AI systems, including bias detection, explainability, and auditability 
• Extend existing Azure RBAC strategy by automating role and permission management to reduce manual intervention 
• Develop automated test suites for model performance, regression, edge cases and bias validation 
• Monitor model KPIs (accuracy, precision, recall, latency, calibration) 
• Ensure reproducability of experiments and production models 
• Act as a technical point of contact for DevOps and MLOps practices, developing reusable patterns, documentation, and proof-of-concepts to drive adoption 

Qualifications 

• Bachelor’s degree in computer science, Data Science, Information Systems, or a related field 
• 5+ years of experience in DevOps, MLOps, Data Engineering, Software Engineering or Site Reliability Engineering 
• Strong understanding of cloud infrastructure and experience working with at least one major cloud provider, preferably Azure 
• Proficiency in at least one objected-oriented programming language, preferably python with hands-on experience in ml frameworks like TensorFlow, PyTorch or Scikit-learn 

 The Role 

As a **DevOps Engineer** you'll own the infrastructure and delivery backbone that 

keeps our platform running as we grow. You'll build the CI/CD, cloud infrastructure, and 

observability that let a small, fast-moving team ship confidently — and you'll keep our AI and 

data workloads reliable and affordable at scale. 

This is a hands-on role with real ownership: you won't be maintaining someone else's setup, 

you'll be shaping ours. You'll work closely with the backend, AI/ML, and data teams to make 

deployment boring, incidents rare, and scaling a non-event. --- 

What You'll Own 

**CI/CD & developer experience** 

- Build and maintain fast, reliable CI/CD pipelines so engineers ship multiple times a day with 

confidence. - Make the path from commit to production simple, safe, and repeatable, with sensible 

automated testing, rollbacks, and release controls. 

**Cloud infrastructure & IaC** - Own our cloud infrastructure (AWS/GCP) end to end, managed as code (Terraform or 

similar) — no click-ops. - Design for scale and cost-efficiency as store and conversation volumes grow. 

**Containers & orchestration** - Run our services on containers/Kubernetes: deployments, autoscaling, networking, and 

resource management. - Support the specific needs of AI/ML workloads, including GPU-backed inference and batch 

processing for the speech pipeline. 

**Reliability & observability (SRE)** - Own uptime, performance, and incident response — monitoring, logging, tracing, alerting, 

on-call, and blameless postmortems. - Define and defend SLOs; keep the platform dependable as it scales across clients. 

**Data & pipeline infrastructure** - Support the infrastructure behind large-scale, edge-to-cloud data movement and 

processing (audio ingestion, ASR/AI pipelines, analytics). - Keep data workloads reliable, performant, and cost-aware. 

**Security & compliance** - Bake security into the platform: secrets management, IAM/least-privilege, encryption in 

transit and at rest, network hardening, and vulnerability management. - Support compliance readiness (including India's DPDP Act and enterprise-client security 

requirements) for a product that handles sensitive customer conversations. 

**Cost & scale** - Own cloud cost visibility and optimization; make scaling decisions that balance reliability 

and spend. --- 

What You'll Bring - 6+ years in DevOps, SRE, platform, or infrastructure engineering, running production 

systems at meaningful scale. - Strong hands-on experience with a major cloud provider (**AWS or Azure or GCP**) and 

Infrastructure-as-Code (**Terraform** or equivalent). - Solid experience with **containers and Kubernetes** in production. - Experience building and owning **CI/CD** pipelines (e.g. GitHub Actions, GitLab CI, 

Jenkins, Argo, or similar). 

- Comfort with a scripting/automation language (Python, Go, or Bash) and a strong 

automation-first mindset. - Real experience with **observability** (Prometheus/Grafana, ELK, Datadog, 

OpenTelemetry, or similar) and running incident response / on-call. - A security-conscious approach — secrets, IAM, encryption, and least-privilege as defaults. - Startup temperament: ownership, pragmatism, and a bias to automate and ship. - Based in or willing to relocate to Bangalore, and up for an onsite/hybrid, in-person team. 

Bonus Points - Experience running **ML/AI or GPU workloads** in production (inference serving, batch 

pipelines, model deployment). - Experience with data-intensive infrastructure — streaming/queues (Kafka, SQS), data 

pipelines, or large object/audio storage. - Exposure to **edge devices / IoT fleets**, OTA updates, or high-volume device-to-cloud 

ingestion. - Experience with compliance/security frameworks (SOC 2, ISO 27001, DPDP). - FinOps / cloud cost-optimization experience. - Early-stage startup experience. --- 

Why Join - Own infrastructure that's already live with leading retail brands and growing fast — real 

scale, real impact. - Work across genuinely interesting workloads: speech AI, GPU inference, large-scale data, 

and edge-to-cloud ingestion. - Small team, high ownership, direct line to engineering leadership — your decisions ship. - Build the platform foundation of a category-defining product from an

Role Overview 

We are looking for an AI Engineer to design, build, and ship production AI systems, including agentic AI applications, for enterprise clients. This is a hands-on engineering role: you will write production code, build and evaluate models and agents, and work closely with architects and product teams to take solutions from prototype to scale. 

Key Responsibilities 

Design and build agentic AI systems: agent workflows, tool/function-calling, memory, and human-in-the-loop patterns. Build and productionise RAG pipelines, prompt-based applications, and LLM integrations across providers. Develop and maintain data and ML pipelines: feature engineering, model training, evaluation, and monitoring. Integrate AI systems with enterprise applications (CRMs, ERPs, ITSM tools) via APIs, events, and MCP-based tool servers. Implement guardrails, prompt-injection defences, and evaluation frameworks to keep AI systems safe and reliable in production. 

Write clean, tested, production-grade code and participate actively in code and design reviews. 

Collaborate with architects, product managers, and delivery teams to translate requirements into working AI solutions. Troubleshoot and optimise AI systems for accuracy, latency, and cost in production. 

Required Qualifications 

8–12 years of hands-on software engineering experience, with a strong, unbroken technical track record. Hands-on experience building and shipping AI/ML systems in production, not just POCs. 

Practical experience with agentic AI systems and at least one major agent framework (LangGraph, CrewAI, AutoGen, OpenAI Agents SDK, Bedrock Agents/Strands, or Semantic Kernel). 

Experience with LLM/GenAI systems: RAG pipelines, prompt engineering, structured outputs, and tool calling across providers. 

Strong Python skills (TypeScript/Node.js a plus), with production-grade testing, CI/CD, and API design practices. Working knowledge of ML fundamentals: model evaluation, feature engineering, and experimentation. Cloud-native experience on AWS and/or Azure: containers, serverless, event backbones, and vector databases. Understanding of LLM safety and reliability practices: guardrails, prompt-injection defences, and observability. 

Role Overview:

As an AI Executor/AI Automation Engineer, you will be responsible for designing and integrating AI capabilities into production systems using Python and key ML libraries. This role requires a strong backend development foundation and a proven track record of deploying AI use cases using tools like TensorFlow, Keras, or OpenAI APIs. You'll work cross-functionally to deliver scalable AI-driven solutions.

Key Responsibilities:

• Design and develop backend solutions using Python, with a focus on AI-driven features.
• Implement and integrate AI/ML models using tools like OpenAI, Hugging Face, or Lang Chain.
• Use core Python libraries (NumPy, Pandas, TensorFlow, Keras) to process data, train, or implement models.
• Translate business needs into AI use cases and deliver working solutions.
• Collaborate with product, engineering, and data teams to define integration workflows.
• Develop REST APIs and micro services to deploy AI components within applications.
• Maintain and optimize AI systems for scalability, performance, and reliability.
• Keep pace with advancements in the AI/ML landscape and evaluate tools for continuous improvement.

Required Skills & Qualifications:

• 2+ years of professional experience as an AI/ML Engineer, including strong backend development expertise in Python.
• Proficiency in libraries such as NumPy, Pandas, TensorFlow, and Keras
• Practical exposure to AI platforms/APIs (e.g., OpenAI, LangChain, Hugging Face)
• Solid understanding of REST APIs, micro services, and integration practices
• Ability to work independently in a remote setup with strong communication and ownership
• Excellent problem-solving and debugging capabilities
• Experience with the MERN stack will be an added advantage.

Job Description: Lead - Cloud Engineering (AWS / Azure)

Role Title: Lead - Cloud Engineering

Experience Level: 10+ Years

Domain Focus: Healthcare AI & Cloud Infrastructure

Location: Remote

Job Overview

We are seeking an experienced Lead - Cloud Engineering with over 10 years of IT experience to lead our cloud strategy, architecture, and infrastructure teams. In this role, you will oversee end-to-end cloud deployment, multi-cloud migration, and scalable architecture designed to support cutting-edge Generative AI applications in the healthcare technology domain.

The ideal candidate brings deep technical expertise in both AWS and Azure, strong hands-on capability in cloud infrastructure, and proven leadership experience driving security, compliance, and team growth.

Key Responsibilities

Cloud Architecture & Migration

• Lead the architecture, design, and execution of cloud migrations, deployments, and modernizations across AWS and Azure environments.
• Drive Infrastructure as Code (IaC) standards using Terraform, CloudFormation, or Bicep to ensure scalable, automated infrastructure provisioning.
• Build high-availability, low-latency architectures optimized for data-intensive Generative AI and Machine Learning workloads.

Security & Healthcare Compliance

• Enforce healthcare security standards including HIPAA, HITRUST, SOC 2, and data governance best practices across all cloud assets.
• Implement Zero-Trust security, Identity Access Management (IAM), data encryption key management, and continuous vulnerability monitoring.

Leadership & Team Management

• Manage, mentor, and scale a high-performing team of DevOps, Cloud, and SRE Engineers.
• Drive Agile workflows, sprint planning, incident response frameworks, and SLA compliance.
• Collaborate closely with Data Engineering, AI/ML, and Software Product teams to align infrastructure with business roadmaps.

Operations & FinOps

• Establish cloud cost optimization strategies (FinOps) to manage computing costs associated with AI models and large-scale data processing.
• Manage monitoring, alerting, and telemetry frameworks (e.g., Prometheus, Datadog, CloudWatch) to ensure 99.99% uptime.

Key Requirements

• Experience: 10+ years of overall IT experience with at least 5+ years in a cloud leadership or lead architect role.
• Cloud Platforms: Advanced hands-on expertise with both AWS (e.g., EC2, S3, EKS, Bedrock, SageMaker) and Azure (e.g., AKS, Azure OpenAI, Blob, Virtual Machines).
• DevOps & IaC: Strong background in Terraform, Docker, Kubernetes, CI/CD pipelines (GitHub Actions, GitLab CI, or Jenkins).
• Domain Knowledge: Prior experience building or managing cloud environments within Healthcare, Life Sciences, or HealthTech is strongly preferred.
• AI/ML Familiarity: Experience supporting cloud infrastructure for machine learning pipelines, LLM deployments, or GPU compute management.
• Certifications (Preferred): AWS Certified Solutions Architect – Professional, Azure Solutions Architect Expert, or Certified Kubernetes Administrator (CKA).

• Strong hands-on experience in Microsoft Azure Cloud.
• Good understanding of Azure services such as Compute, Storage, Event Hub, Event Subscription, Storage Queue, and PaaS services.
• Basic understanding of Azure AI Foundry and AI-related Azure service setup.
• Good Azure networking basics: VNet, subnet, routing, and basic troubleshooting.
• Strong knowledge of Terraform, especially:
• Terraform state
• plan / apply
• troubleshooting failures
• migration risks
• Terraform Enterprise concepts
• Strong Python coding capability, not just basic scripting.
• Experience using Python for API integration, automation, JSON/YAML handling, and internal tooling.
• Good understanding of CI/CD pipelines.
• Ability to troubleshoot pipeline failures.
• Comfortable with YAML and JSON.
• Ability to troubleshoot Azure infrastructure/platform issues.
• Ability to collect logs/evidence and coordinate with network/app/Microsoft support teams.
• Basic awareness of agentic AI / LLM concepts.
• Awareness of security and cost best practices.

Good to Have Skills

• Hands-on experience with Harness.
• Hands-on experience with Terraform Enterprise.
• Exposure to LangGraph / LangChain.
• Exposure to agentic AI workflows or skill creation.
• Exposure to Claude or enterprise LLM integrations.
• Knowledge of Azure ML Workspace, model registry, and managed endpoints.
• MLOps / LLMOps knowledge.
• FinOps / Azure cost optimization experience.
• Azure certifications: AZ-104, AZ-305, AZ-400, AZ-500.

Screening Priority:

Azure Cloud + Terraform + Python Coding + CI/CD Troubleshooting + YAML/JSON + Basic Agentic AI Awareness

Location: Pune / Gurgaon

Position: AI Engineer

work mode: WFO

  Job Description.

​

 Job responsibilities:

• Responsibility for design, implementation and deployment of Generative AI, Agentic frameworks at scale
• Strong in programming - Python a
• Previous experience of working on Computer Vision projects and VLM /VLAM models.
• In depth awareness of Transformer architectures and End to End Deep neural networks
• Full stack AI / ML development experience
• Design, build & maintain efficient and reliable Agentic / Generative AI code leveraging pipelines
• Hosting and deployment knowledge in GCP or AWS or Azure along with advanced engineering concepts to build user friendly UI interface for easy adoption.

    Requirements:

 ·      4 to 8 years overall years of experience (Agentic AI, Generative AI, VLM, VLAM and LLM) with significant exposure in Development, Architecture design, scaling and hosting in cloud.

    Must Have –

 ·      Architecting and solutioning experience with Python and FAST API, Agentic Ai frameworks, VLMs, VLAMs, Open source LLM’s and Code based LLM models at scale with - Langchain /      Ollama, embeddings, Memory      Management etc.,

·      Practical experience in implementing Explainable and ethical AI models  Practical experience in implementing frameworks like RAG/ CAG/ Self-reflective RAG etc.,

·      Experience in cloud hosting either AWS or Azure or GCP.

·      Experience in ML-OPS - Implement a feedback mechanism to continually improve the model over time through feedback loop and monitoring KPI’s in production.

·      Experience with Quantization and Kubernetes or docker

    Good to have

·      gRPC implementation to expose the API’s on a server for easy usage and good user interface

·      Streamlit front end creation

·      Experience with SAFe framework deliveries.

This is a senior role in our Application & Database Modernization pillar, on a specific mission: leading a large-scale VMware-to-AWS migration and landing it in production. VMware estates are exactly where modernization programs go to stall — sprawling dependency graphs, undocumented workloads, and a hypervisor bill that grows while the migration deck gathers dust. Our customers need that estate moved, cut over, and retired, on a date in the contract.

You'll lead the design and implementation of the target infrastructure: Landing Zones built to AWS best practices, EKS-based container platforms, Infrastructure as Code across the stack with Terraform and CloudFormation, and HA, DR, security, and backup strategies that hold up in production. Aedeon absorbs the discovery, dependency-mapping, and validation grind that would otherwise consume the project's first two quarters. You own the judgment calls, architecture tradeoffs, cutover sequencing, risk decisions and you carry them through to production. You'll also mentor engineers and shape long-term infrastructure strategy with customer stakeholders. If you want your migration experience to end in retired VMware clusters rather than revised project plans, this is the role.

What you will do?

• Lead the design and implementation of infrastructure for a large-scale VMware-to-AWS migration — from discovery through production cutover.
• Architect and build secure, scalable, and highly available AWS environments, including Landing Zones that follow AWS best practices.
• Design and implement containerized application platforms on Amazon EKS; exposure to ECS is a plus.
• Implement Infrastructure as Code using Terraform and AWS CloudFormation.
• Define and enforce best practices across security, backups, high availability (HA), disaster recovery (DR), monitoring, and operations.
• Enable configuration management using tools such as Ansible, Chef, or similar.
• Build CI/CD pipelines and manage the complete build and release lifecycle for customer applications.
• Drive automation across provisioning, deployment, and operational workflows.
• Retire legacy infrastructure and land cloud-native architectures in its place.
• Improve and maintain DevOps platforms: Jenkins, Git repositories, monitoring, and observability stacks.
• Provide L3-level support for complex infrastructure and platform issues.
• Work with stakeholders on technical strategy and long-term architecture.
• Mentor engineers, contribute to talent evaluation, and support team development.

What are we looking for?

• 6+ years of hands-on DevOps experience, with strong expertise in designing and managing cloud infrastructure.
• Strong experience in VMware-to-AWS migration projects or large-scale infrastructure migrations.
• 4+ years of Terraform and CloudFormation for Infrastructure as Code (IaC).
• 4+ years in configuration management, systems engineering, and managing production-grade infrastructure.
• Solid Linux and/or Windows administration background.
• Deep understanding of AWS services, including VPC, EC2, IAM, EKS, ECS, RDS, S3, Backup, CloudWatch, etc.
• Experience with Kubernetes (EKS), ECS, and Docker in production environments.
• Hands-on experience designing HA, DR, security, and backup strategies.
• Experience with Landing Zone setup, multi-account strategy, and AWS governance frameworks.
• Proficiency in Git with a strong understanding of branching and merging strategies.
• Experience with CI/CD pipelines, automation, and operational tooling.
• A problem-solving mindset that's proactive and oriented toward reliability, performance, and scalability.

You will be preferred if

• Experience across multiple cloud platforms (AWS, Azure, GCP).
• AWS certifications such as Solutions Architect Associate/Professional or DevOps Engineer Professional.
• Exposure to data platforms such as Amazon EMR, Redshift, Lake Formation, and SageMaker.
• Experience designing cloud architectures at an L3/Architect level.

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Senior AI/ML Ops Engineers who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform.

You Will:

• Designing, Developing and overseeing the strategy and architecture of scalable and reliable AI/ML Ops platforms / pipelines
• Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable
• CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools
• Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms
• Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable
• Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time.
• Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with AWS Bedrock is preferable
• Resource Optimization: Manage GPU/CPU utilization to minimize cloud costs while maintaining low-latency inference for users
• Collaboration: Work closely with data scientists, data engineers, and software engineers to bridge the gap between model development and production.
• Version Control & Governance: Manage versioning for data, code, and models using tools like MLflow.
• Security & Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data
• Technology Evaluation and Innovation: Staying abreast of emerging data technologies and exploring opportunities for innovation to improve the organisation’s data infrastructure
• Troubleshooting and Problem Solving: Diagnosing and resolving complex data-related issues, ensuring the stability and reliability of the data platform
• Perform other duties as assigned

You Have:

• Enterprise SaaS software solutions with high availability and scalability
• Solution handling large scale structured and unstructured data from varied data sources
• Experience in building and maintaining AI/ML Ops platform systems ensuring scalability, reliability, efficiency and security
• Working with Product engineering team to influence designs with data, AI and analytics use cases in mind
• In depth experience in System design, AI/ML Frameworks and tools involving large Petabytes of data with Databricks Lakehouse ecosystem
• AI/MLOps workflows on Databricks , MLFlow, Mosaic AI Agent Framework, Unity Catalog, Vector Search, Knowledge Graph
• Knowledge of AI/ML frameworks like LangChain, LangGraph for AI/ML Ops pipeline integration
• Cloud Platforms: Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). Experience in AWS hosted data platform is preferable
• Programming languages like Python and SQL
• Modern software engineering practices like Kubernetes, CI/CD, IAC tools (Preferably Terraform), Observability, monitoring and alerting
• Solution Cost Optimisations and design to cost
• Legally eligible to work in India on an ongoing basis

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Job application link : https://grnh.se/z7qx2ehx1us