SRE/Production Support Engineer

Site Reliability Engineer (SRE) / Production Support Engineer

Experience: 5–10 Years

Location: Hyderabad

Work Mode: Face-to-Face Drive

Shift: Rotational Shifts

Job Description

Looking for an experienced SRE / Production Support Engineer with strong experience in application and production support, incident management, monitoring, troubleshooting, and cloud operations.

Key Skills

Production Support, Incident Management, Splunk, APM, SLI/SLO, Cloud, Kubernetes, Docker, Terraform, Linux/Windows Administration, Shell Scripting and Python.

Good understanding of production deployments, batch monitoring, network/load balancing, and troubleshooting is required.

Candidates from SRE, Production Support, Application Support, Cloud Operations, or DevOps backgrounds are preferred.

Job Title: Senior Site Reliability Engineer 

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 6+ years

About Compnay

It is driving the electric mobility revolution through cutting-edge software, infrastructure, and professional services. Our technology empowers utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale safely, efficiently, and sustainably. With a global footprint spanning three continents and operations in 13 countries, we are passionate about shaping the future of sustainable transport.

Operating over 70,000 charge points globally, It is driving the transition toward cleaner, smarter, and more efficient mobility. The India team serves as a critical operational hub, supporting global platforms focused on decarbonization, digitalization, and scalable infrastructure growth.

We value purpose-driven individuals who want to make a meaningful impact and help create a cleaner, smarter, and more connected world.

Role Overview

We are seeking a skilled and proactive Site Reliability Engineer (SRE) to join our growing team. In this role, you will be responsible for maintaining system reliability, scalability, and performance across our EV charging platforms. You will collaborate closely with development and operations teams to build resilient, automated, and observable systems.

Key Responsibilities

• Ensure high availability, performance, and reliability of production systems
• Design, implement, and manage scalable infrastructure solutions
• Build and maintain CI/CD pipelines for efficient software delivery
• Monitor system health using observability tools and respond to incidents proactively
• Automate operational processes using scripting and Infrastructure as Code (IaC)
• Manage containerized environments using Docker and Kubernetes
• Collaborate with cross-functional teams to improve system architecture and resilience
• Participate in on-call rotations and incident management processes
• Continuously optimize cloud infrastructure for cost, performance, and scalability

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, IT, or related field
• 4+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure roles
• Strong experience with containerization (Docker) and orchestration (Kubernetes)
• Proficiency in Linux administration, networking, and system security
• Hands-on experience with cloud platforms, especially AWS (EKS, EC2, S3, RDS, Lambda)
• Experience with CI/CD tools such as Jenkins, GitLab CI/CD, or similar
• Knowledge of Infrastructure as Code tools (Terraform, AWS CloudFormation, Ansible)
• Proficiency in scripting languages (Python, Bash, or PowerShell)
• Experience with monitoring tools like Dynatrace, Prometheus, Grafana, or Zabbix
• Solid understanding of system architecture, microservices, and SaaS/PaaS models
• Strong analytical and problem-solving skills   

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

Site Reliability Engineer (SRE) / DevOps Engineer (Walk-In Drive)

Location: Gurgaon Experience: 3–6 Years

About the Role

We are looking for a hands-on Site Reliability Engineer (SRE) / DevOps Engineer with strong programming and automation skills.

The role will initially involve development and automation work, helping the engineer build a strong understanding of the applications and platform. Over time, the role will expand into broader DevOps and SRE responsibilities, including CI/CD, cloud infrastructure, observability, production reliability, incident management, and operational automation.

The ideal candidate should be comfortable working with both application code and production systems and should use engineering and automation to improve reliability and reduce manual effort.

Key Responsibilities

· Develop and enhance internal applications, automation tools, APIs, utilities, and platform capabilities using Python.

· Write clean, maintainable, testable, and production-ready code.

· Participate in code reviews, debugging, testing, and technical discussions.

· Build, maintain, and improve CI/CD pipelines and automated deployment processes.

· Work with Docker and Kubernetes for application deployment and operations.

· Support on prem and cloud-based application and infrastructure deployments.

· Maintain reliable, scalable, secure, and highly available production environments.

· Implement and manage monitoring, logging, alerting, and observability solutions.

· Contribute to defining and tracking SLIs, SLOs, and error budgets.

· Troubleshoot application and production issues and perform Root Cause Analysis (RCA).

· Identify recurring operational problems and address them through automation and engineering improvements.

· Support incident response, change management, deployment governance, and disaster recovery practices.

· Maintain runbooks, SOPs, incident documentation, and technical documentation.

· Collaborate with Engineering, Product, Platform, Security, Operations, and external teams.

Technical Skills

· Strong hands-on experience with Python for development and automation.

· Experience developing scripts, APIs, integrations, utilities, or backend services.

· Good understanding of software engineering principles, debugging, logging, testing, and exception handling.

· Experience with REST APIs, JSON, Git, pull requests, and code reviews.

· Strong knowledge of Linux/Unix environments and basic Windows administration.

· Good understanding of networking concepts including DNS, TCP/IP, HTTP/HTTPS, load balancing, and firewalls.

· Experience with at least one cloud platform: AWS, Azure, or GCP.

· Hands-on experience with Docker and Kubernetes.

· Experience with CI/CD tools such as GitHub Actions, GitLab CI, Jenkins, Azure DevOps, or equivalent.

· Familiarity with Infrastructure-as-Code tools such as Terraform is preferred.

· Experience with monitoring and observability tools such as Grafana, Prometheus, Power BI, or equivalent.

· Ability to analyze logs, metrics, alerts, and traces for troubleshooting.

· Understanding of SRE concepts including SLIs, SLOs, availability, reliability, error budgets, and RCA.

· Experience with JIRA, ServiceNow, and Confluence is desirable.

Preferred Experience

· 3–6 years of experience in SRE, DevOps, Platform Engineering, Cloud Engineering, or related roles.

· Strong Python development or automation experience.

· Experience supporting applications across development, deployment, and production environments.

· Exposure to cloud-native, distributed, or production-grade systems.

· Understanding of security and compliance best practices.

· Familiarity with AI-assisted engineering tools such as GitHub Copilot, Claude Code, or similar tools.

Soft Skills

· Strong analytical and troubleshooting skills.

· Engineering and automation mindset.

· Good written and verbal communication skills.

· Effective cross-functional collaboration.

· Ownership-driven approach to problem solving.

· Ability to remain structured during production incidents.

We're looking for a Site Reliability Engineer to keep our production systems fast, reliable, and scalable. Sitting at the intersection of software engineering and operations, you'll treat infrastructure as code, automate away toil, and build the observability that lets us catch problems before customers do. You'll own uptime and on-call for critical services, lead incident response and blameless postmortems, and continuously harden the platform against failure. This role suits an engineer who is as comfortable debugging a production incident at 2 a.m. as they are writing the automation that prevents the next one.

Key Responsibilities

• Own reliability, availability, and performance of production services, including on-call rotation
• Build and maintain monitoring, alerting, and observability (metrics, logs, traces)
• Automate deployments, scaling, and operational tasks to reduce manual toil
• Manage containerized workloads on Kubernetes and cloud infrastructure
• Design and maintain CI/CD pipelines for safe, frequent releases
• Lead incident response and drive blameless postmortems with clear follow-ups
• Perform capacity planning, performance tuning, and cost optimization
• Define and track SLIs/SLOs and error budgets with product teams

Requirements

• 3+ years in SRE, DevOps, or production-focused engineering
• Strong Linux administration and hands-on Kubernetes experience
• Solid experience with monitoring/observability tools (Prometheus, Grafana, ELK, or similar)
• Cloud experience with AWS, GCP, or Azure
• CI/CD pipelines and infrastructure-as-code (Terraform, CloudFormation)
• Proficient scripting in Python and/or Bash

Nice to have

• Experience with service meshes, Helm, or GitOps (ArgoCD/Flux)
• Background in high-traffic or distributed systems

Job Summary

We are looking for an experienced Site Reliability Engineer (SRE) with strong expertise in networking, DNS, load balancing, and hybrid cloud environments. The candidate will be responsible for maintaining the reliability, availability, performance, and scalability of production infrastructure and services.

The ideal candidate should have strong troubleshooting skills and experience working across network, cloud, infrastructure, and application environments.

Key Responsibilities

• Monitor and maintain the availability and reliability of production systems and services.
• Troubleshoot complex network, infrastructure, and application connectivity issues.
• Manage and troubleshoot DNS services, DNS resolution, records, and configuration issues.
• Configure, manage, and troubleshoot Load Balancers and traffic routing.
• Work with Layer 4 and Layer 7 networking and understand TCP/IP, HTTP/HTTPS, routing, and network connectivity.
• Support hybrid cloud environments involving on-premises infrastructure and public cloud platforms.
• Troubleshoot connectivity between on-premises data centers and cloud environments.
• Participate in production incidents, troubleshooting, root cause analysis (RCA), and problem management.
• Develop automation scripts and tools to reduce manual operational activities.
• Configure and maintain monitoring, alerting, and observability solutions.
• Work closely with Network, Cloud, DevOps, Security, and Application teams.
• Participate in on-call support and resolve production issues within defined SLAs.
• Document infrastructure, troubleshooting procedures, incident reports, and operational processes.
• Identify opportunities to improve system reliability, performance, and scalability.

SRE / Success Engineering role focused on production operations, reliability, AWS infrastructure, monitoring, incident management, and platform support for the ZT platform.

Core responsibilities include:

• Production monitoring and debugging of live systems.
• Incident investigation, troubleshooting, and problem resolution.
• AWS cloud infrastructure support and maintenance.
• Deployment and operational support activities.
• Supporting a 24x7 production environment.
• Working with GitHub-based development workflows.
• Technical debt remediation and platform improvements.
• Customer issue investigation and support.
• Security and compliance-related work, including FedRAMP initiatives.

Preferred Skills:

AWS (especially S3 and EC2)

Strong debugging and troubleshooting skills

Site Reliability Engineering (SRE) experience

GitHub experience

Basic software development skills

TypeScript/JavaScript knowledge

C# preferred

AI experience is a plus.

Candidate should be a hands-on engineer with strong AWS, SRE, operational ownership, production support, and debugging capabilities, rather than a pure application or full-stack developer.

Senior Cloud Site Reliability Engineer (CSRE) – Azure

About Searce:

Searce is an AI-native, engineering-led modern technology consultancy that empowers

clients to futurify their businesses by delivering real, intelligent business outcomes. As a

trusted partner for over 3,000 clients globally, Searce specializes in cloud modernization,

data engineering, applied AI, and robust cloud platform security. Driven by a "HAPPIER"

cultural mindset and our proprietary evlos problem-solving framework, we eliminate

bureaucratic fluff to build working prototypes fast and scale enterprise production

environments intelligently. We don't just fix systems; we leverage multi-cloud technologies

to transform client operations into distinct competitive advantages.

Position Overview:

We are looking for a high-caliber Senior or Lead Cloud Site Reliability Engineer (CSRE) to

architect, secure, and stabilize next-generation hybrid and multi-cloud environments.

Operating at the intersection of infrastructure design, security compliance, and production

operations, you will serve as the technical Subject Matter Expert (SME) across GCP, Azure,

and AWS.

Whether optimizing a microservice mesh on GKE, tuning autoscaling on AKS, or driving a

massive disaster recovery drill across AWS regions, your focus will be absolute reliability. For

the Lead path, you will couple this deep engineering toolkit with stakeholder management

and mentorship to drive an elite operational culture.

Experience & Level Expectation:

Years of Experience: 3 to 10 years of intensive, hands-on production operations

experience in a dedicated DevOps, Cloud Platform Engineering, or SRE role.

Associate level (3-5 Years): Expected to show flawless execution of IaC, advanced

triaging of infrastructure failures, and ownership of the CI/CD and deployment

lifecycles.

Intermediate level (5-10 Years): Expected to take architectural ownership, serve as

primary Incident Commander for complex outages, design cross-cloud governance

frameworks, and act as a reliable bridge between technical teams and client

leadership.

Key Responsibilities & Role Expectations:

Multi-Cloud Platforms & Orchestration: Design, configure, and maintain

production-grade Kubernetes clusters across major platforms (AKS).

Manage advanced network routing, service meshes (e.g., Istio), and multi-tenant

isolation.

Infrastructure as Code (IaC) & GitOps: Build declarative, enterprise-grade, reusable

infrastructure components using Terraform or Crossplane. Standardize automated

environment provisioning to eliminate configuration drift across multi-branch

environments.

Incident Management & Reliability (SRE): Own and optimize the production on-call

rotation. Lead rapid mitigation strategies for Sev-1/Sev-2 system outages, reducing

Mean Time to Recovery (MTTR) through centralized log and metric correlation.

Root Cause Analysis (RCA): Facilitate rigorous, blameless post-incident reviews to

identify core architectural vulnerabilities and establish long-term fixes preventing

recurrence.

Lifecycle, Patching & Upgrades: Plan and execute zero-downtime cluster upgrades,

operating system patching strategies (Linux/Windows), database lifecycle updates,

and multi-region Disaster Recovery (DR) failover drills.

Core Core Operations & Legacy Integration: Manage enterprise-level hybrid

networking architecture (VPCs, Firewalls, Load Balancers, DNS routing, and DHCP

configurations) while effectively connecting cloud native services to legacy

infrastructures like Active Directory.

Security & Governance: Embed Zero Trust policies, secure secrets management

(Secrets Manager/Key Vault), and continuous vulnerability patching into the

automated SDLC pipeline.

Required Technical Skills:

- Microsoft Azure: Azure Virtual Machines, Virtual Networks, Azure Active Directory, Azure Update Management.

- Containers & Orchestration

• Production-level management of GKE, AKS, and EKS.
• Advanced mastery of Docker, Helm, Kubernetes StatefulSets, Pod Disruption

🚀 Job Title : DevOps Engineer / Site Reliability Engineer (SRE)

Experience Level : 4+ Years

Location : Gurugram Sector 48, Haryana (On-site)

Employment Type : Full Time Opportunity

About the Role :

We are looking for a proactive DevOps / Site Reliability Engineer (SRE) with around 4 years of hands-on experience designing, automating, and scaling cloud infrastructure and CI/CD delivery pipelines.

In this role, you will bridge the gap between development and operations. You will be responsible for orchestrating containerized applications, automating infrastructure via Code (IaC), establishing SRE best practices (SLIs, SLOs, SLAs), and ensuring maximum uptime, resiliency, and operational efficiency across multi-cloud environments (AWS/Azure/GCP).

Mandatory Skills :

AWS, Kubernetes, Docker, Terraform, Ansible, Jenkins, GitLab CI/CD, GitHub Actions, Python, Bash, CI/CD, Infrastructure as Code (IaC), Grafana, Prometheus, ELK, New Relic, CloudWatch, SRE, SLI/SLO/SLA, Linux

Key Responsibilities :

1. Cloud Infrastructure & Infrastructure as Code (IaC) :

• Provision, configure, and maintain scalable, high-availability infrastructure on multi-cloud platforms, primarily AWS (EC2, VPC, IAM, S3, RDS, Route53, ALB/ASG, Lambda, EBS).
• Build, deploy, and manage Infrastructure as Code (IaC) using Terraform, Ansible, and CloudFormation to enforce consistency and eliminate configuration drift.
• Execute disaster recovery (DR) planning, automated failover / failback mechanisms, and chaos engineering exercises to validate system resiliency.

2. CI/CD, Automation & Development :

• Design, end-to-end maintain, and optimize robust CI/CD pipelines using Jenkins, GitLab CI, and GitHub Actions.
• Automate release pipelines, versioning, branching strategies, and approval gates using Groovy, Python, and Bash scripting. Integrate automated code quality and security scanning tools (SonarQube, Black Duck, or Fortify) directly into delivery pipelines.
• Develop custom tools, scripts, or microservices (e.g., Python / Node.js) to automate manual operational tasks and operational toil.

3. Containerization & Orchestration :

• Onboard and orchestrate containerized microservices utilizing Docker and Kubernetes (including Helm charts).
• Ensure high availability, auto-scaling, resource management, and fault tolerance for Kubernetes pod deployments.

4. Observability, SRE & Incident Management :

• Drive Site Reliability Engineering (SRE) maturity by establishing, tracking, and reporting SLIs, SLOs, and SLAs with cross-functional engineering teams.
• Build, configure, and manage full-stack observability tools : Grafana, Prometheus, New Relic, Elasticsearch / Logstash / Kibana (ELK), Sentry, and AWS CloudWatch.
• Set up real-time alerting, custom metric dashboards, and automated log rotation / pruning scripts.
• Handle production incidents, lead Root Cause Analysis (RCA) investigations, and implement preventive measures to reduce Mean Time to Resolution (MTTR).

Required Qualifications & Skills :

• Education : Bachelor’s Degree in Electronics and Communication Engineering, Computer Science, or a related technical field.
• Experience : ~4 years of experience in DevOps, SRE, or Cloud System Administration roles.
• Cloud & Infrastructure : Hands-on experience with AWS (Core services like EC2, S3, VPC, RDS, IAM, Lambda, Auto Scaling) and exposure to Azure / GCP.
• CI/CD & Version Control : Proficiency with Jenkins, GitLab CI, GitHub Actions, and Git workflows.
• Containerization : Core proficiency in Docker and Kubernetes cluster management / onboarding.
• Infrastructure as Code : Expertise in Ansible, Terraform, or AWS CloudFormation.
• Scripting & Languages : Strong hands-on automation skills with Python, Bash, and foundational knowledge of Node.js, Java or C++.
• Observability & Logging : Strong experience with Grafana, Prometheus, New Relic, ELK stack, or Splunk.
• Database & SQL : Familiarity with relational databases (MySQL, RDS) for monitoring setup and operational analytics.

We are hiring a Kubernetes Engineer to run and scale our container platform.

Responsibilities

• Manage production Kubernetes clusters
• Write Helm charts and Terraform modules
• Set up monitoring, alerting and autoscaling
• Improve CI/CD pipelines and deployments

Requirements

• 2+ years running Kubernetes in production
• Strong Docker and CI/CD experience
• CKA certification is a plus

Job Summary:

We are looking for a Senior SRE/DevOps Engineer with strong experience in site reliability, automation, monitoring, observability, and production support. The candidate will be responsible for ensuring the reliability, availability, security, and performance of enterprise platforms.

Key Responsibilities:

• Own reliability, availability, security, and performance of enterprise browser platforms.
• Manage access and identity controls, Group Policy, and SAML/SSO integrations.
• Handle CI/CD deployments, configuration management, monitoring, and health checks.
• Develop automation and operational workflows using Python and Bash.
• Perform performance monitoring and production troubleshooting.
• Implement and maintain observability frameworks.
• Work with monitoring tools such as Datadog, Splunk, Dynatrace, Prometheus, and Grafana.
• Participate in incident management, RCA, and continuous improvement activities.
• Support highly available production environments in a 24/7 shift model.
• Collaborate with application, infrastructure, security, and operations teams.

Mandatory Skills:

• 10+ years of experience in SRE / DevOps.
• Strong hands-on experience in Python and Bash scripting.
• Experience with CI/CD and configuration management.
• Strong knowledge of monitoring and observability.
• Hands-on experience with Datadog, Splunk, Dynatrace, Prometheus, or Grafana.
• Experience with SAML/SSO, Identity & Access Management, and Group Policy.
• Banking domain experience.