
Job Description
Description:
WowPe is a leading fintech company revolutionizing the way businesses handle financial transactions. Our suite of innovative products includes a secure Payment Gateway for seamless online transactions, robust Payouts solutions to streamline bulk payments, and a versatile Point of Sale (POS) system for efficient in store transactions. At WowPe, we’re dedicated to providing user-friendly, scalable, and reliable solutions that empower businesses to grow and succeed in today’s fast-paced digital economy. As a Tech Support at WowPe, you’ll resolve technical issues, troubleshoot POS systems, and assist users with step-by-step guidance. Your problem-solving skills and effective communication will ensure customer satisfaction and smooth operations.
Location: Trinity Circle, Bengaluru, India
A Day in the Life
- Review pending tickets and join team stand-up to set priorities.
- Assist customers via phone, email, or chat, troubleshooting POS system issues.
- Escalate complex cases and collaborate with Product and Engineering teams.
- Log case details, update knowledge base, and share customer feedback.
- End the day by reviewing resolved cases and preparing handovers.
Key Responsibilities
- Respond to customer queries via phone, email, or chat and provide prompt technical support for WowPe POS systems.
- Diagnose and troubleshoot software, hardware, and connectivity issues.
- Escalate unresolved or complex technical problems to the Product and Engineering teams.
- Maintain detailed records of customer interactions and solutions in the support system.
- Update and improve knowledge base articles with new solutions and best practices.
- Ensure customer satisfaction through timely follow-ups and effective problem resolution.
Basic Qualifications
- Bachelor’s degree in any discipline (BBA/B.Com/BE/B.Tech preferred).
- Strong communication skills (verbal and written).
- Problem-solving mindset and ability to address client queries.
- Basic understanding of sales processes and CRM tools (preferred)
- Knowledge of technical troubleshooting and support (added advantage)
- Eagerness to learn and adapt in a fast-paced environment.
What We Offer
- Comprehensive training and mentorship to enhance your technical and support skills.
- A collaborative work environment with growth opportunities in the fintech space.
- Competitive compensation and exposure to innovative POS solutions.

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ROLES AND RESPONSIBILITIES:
Standardization and Governance:
- Establishing and maintaining project management standards, processes, and methodologies.
- Ensuring consistent application of project management policies and procedures.
- Implementing and managing project governance processes.
Resource Management:
- Facilitating the sharing of resources, tools, and methodologies across projects.
- Planning and allocating resources effectively.
- Managing resource capacity and forecasting future needs.
Communication and Reporting:
- Ensuring effective communication and information flow among project teams and stakeholders.
- Monitoring project progress and reporting on performance.
- Communicating strategic work progress, including risks and benefits.
Project Portfolio Management:
- Supporting strategic decision-making by aligning projects with organizational goals.
- Selecting and prioritizing projects based on business objectives.
- Managing project portfolios and ensuring efficient resource allocation across projects.
Process Improvement:
- Identifying and implementing industry best practices into workflows.
- Improving project management processes and methodologies.
- Optimizing project delivery and resource utilization.
Training and Support:
- Providing training and support to project managers and team members.
- Offering project management tools, best practices, and reporting templates.
Other Responsibilities:
- Managing documentation of project history for future reference.
- Coaching project teams on implementing project management steps.
- Analysing financial data and managing project costs.
- Interfacing with functional units (Domain, Delivery, Support, Devops, HR etc).
- Advising and supporting senior management.
IDEAL CANDIDATE:
- 3+ years of proven experience in Project Management roles with strong exposure to PMO processes, standards, and governance frameworks.
- Demonstrated ability to manage project status tracking, risk assessments, budgeting, variance analysis, and defect tracking across multiple projects.
- Proficient in Project Planning and Scheduling using tools like MS Project and Advanced Excel (e.g., Gantt charts, pivot tables, macros).
- Experienced in developing project dashboards, reports, and executive summaries for senior management and stakeholders.
- Active participant in Agile environments, attending and contributing to Scrum calls, sprint planning, and retrospectives.
- Holds a Bachelor’s degree in a relevant field (e.g., Engineering, Business, IT, etc.).
- Preferably familiar with Jira, Azure DevOps, and Power BI for tracking and visualization of project data.
- Exposure to working in product-based companies or fast-paced, innovation-driven environments is a strong advantage.
- Manage the end-to-end tender submission process, ensuring all necessary documentation is prepared and submitted accurately and on time.
- Review tender requirements and documentation to understand the scope of work, technical specifications, and evaluation criteria.
- Coordinate and collaborate with cross-functional teams, including sales, finance, legal, and operations, to gather the required information for bid preparation.
- Conduct pre-qualification assessments to determine the company's eligibility for participating in specific tenders.
- Prepare technical specifications and develop comprehensive proposals that address the client's requirements.
- Handle customer relationship management (CRM) activities, maintaining accurate records of interactions and correspondence related to the tender process.
- Participate in post-tender processes, such as negotiations and contract finalization, if the tender is awarded to our company.
- Stay updated on industry trends, market developments, and regulatory changes related to tendering and procurement.
- Prepare and submit tender proposals within design
- Having around 8+ years of Experience in IT industry in Software Development.
- Sound knowledge in Core Java
- Having work experience in SDN/NFV, Orchestration
- Having work experience in Open source and Open Flow Controller(SDN).
- Experience in Aglie methodology.
- Good Knowledge on MySQL ,Postgresql or any Timeseries DB,Kafka, Zookeeper
- Good Knowledge on ONOS, ODL (OpenDaylight) OpenKilda,Mininet.
- Having work experience in MVT/MVC architecture.
- Having good knowledge networks, devices, service modeling and automation in systems.
- Having work experience on API & JSON implémentation.
- Knowledge in OpenStack,Ansible, Shellscript, Chef, Puppet,
- Good Understanding of Software Development (i.e. SDLC)
- Good team player enthusiastic and quick learner
- Good interpersonal skill, commitment, result oriented with a quest and learn new technologies and understanding challenging tasks
- Knowledge in AWS, AZURE Cloud
Qualifications
• 4+ years of professional software development experience
• 4+ years of object-oriented Java / J2EE development
• Full SDLC experience (requirements gathering, architecture, development, QA, etc.…)
• Experience with Spring (MVC, IOP/DI, REST, Security) & Hibernate/Spring
• Experience with SOAP / REST web services
• Knowledge of SQL
• Knowledge of No SQL concepts, understanding of Solr, Redis and Mongo DB is desirable
• Understanding concepts of CDN & Content Management
• Must have worked on any one messaging solutions
• Bonus Points for micro service design and development experience
• Bonus points for any mobile development experience
• Used Agile methodology
• Experience leading or working with cross geography teams
• Bonus Points for experience working on Unix, shell scripting & Build Systems
• Experience in performance optimization is an added advantage
POSITION
• You will be actively involved during the entire technology development lifecycle. Responsibilities will include all aspects from design, coding, testing, customer feedback cycle changes and support.
• Primary role in software development with object-oriented Java
• The customized solutions that you will be architecting and developing will also require knowledge and experience with spring / Hibernate, SOAP / REST, and SQL.
• Ability to learn new technologies quickly and willingness to read and digest large existing source code and take ownership on complex component or subsystem to drive improvements and re-architecture
• Work with a team of amazing developers and designers involved in the design and development of global platforms
• Invent and prototype new features, build, test and ship them to customers as SaaS, cloud based or hosted product platforms
• Drive the implementation of new technologies which improve our ability to build great customers products. • Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.
QUALIFICATION
• A Bachelor’s degree in Computer Science (or equivalent experience)
• M-Tech or advanced degree a plus
• Hackathon participation and accolades are a plus
Job Role
Quinbay
Quinbay is an upstart digital platforms and products company with a core focus on disrupting traditional markets and business models with the strength of our innovation driven digital value. We harness the power of our open innovation culture, our unique talent selection approach, the skills and expertise of our people across various industries, domains and technologies and a unique blend of analytics driven strategies for creating future digital platforms.
OPPORTUNITIES: Pursue opportunities in and learning/growth interests in Mobile, product development, product management, Analytics, Machine learning, UI/UX design, DevOps, Automation, Drones, bots and Java / open-source development frameworks and methodologies – on a variety of domains like eCommerce, Logistics and fulfilment, Ecommerce and a whole lot other.
Opportunities to be part of fastest growing eCommerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant, mobile commerce, analytics, automation and a lot more for the global markets positioned for Asia.
- The Recruitment Lead will be responsible for overall Annalect India recruitment strategy development, implementation and administration of recruitment programs. Execute Recruitment strategy to drive business results of each internal departments and appropriate stakeholders.
- The Recruitment Lead will possess and exercise exceptional skills in: problem solving, strategic thinking, and project/process management, coaching and fostering collaboration. To monitor and constantly reduces the costs of the recruitment process
Functions and Responsibilities:
40% Recruiting Strategy: Provide day to day support on the overall recruiting life cycle and building trusted relationships with hiring managers.
- Overall Recruiting Strategy for Annalect
- Responsible towards the Annalect senior leadership in planning, developing, executing, and directing hiring strategies, processes, and programs for Annalect
- Lead sourcing strategies through a variety of sourcing channels across all of Annalect’s recruiting needs.
- Manage and maintain external search agency relationships, contracts, negotiations and effectiveness.
- Develop and manage university and external program relationships to build additional sourcing pipelines.
- Oversight over all Annalect open roles and health of the pipelines.
- Identifying key industry related events and coordinating participation.
- Responsible for partnering with Marketing and Design on all recruiting related activities including managing our social media brand related to hiring
- Partnering effectively with the Annalect Global recruiting team, ensuring alignment on practices, and alignment on use of external agencies.
- Hiring Manager Relationships
- Responsible for building an understanding of our hiring needs, conducting a needs analysis and evaluation of job descriptions that best target our talent profiles.
- Responsible for providing counsel to hiring managers on approaches to recruiting and interviewing practices
- Act as a relationship manager between hiring managers and candidates, being responsible towards Annalect and balancing our needs and expectations with that of the candidate.
- Partnering with the Annalect HR team on supporting Annalect Hiring manager needs.
- Educating and enabling managers through the Annalect interview framework
30% Recruiting
- Manage open job postings and candidate pipeline
- Responsible for managing an active and passive pipeline search through a variety of recruiting channels.
- Responsible for ensuring a positive candidate experience throughout the life cycle of the recruitment process.
- Provide support on building out job descriptions
- Gathering candidate feedback in a timely manner
- Coordinating and scheduling candidates in a timely manner being respectful of the hiring managers’ schedules.
- Ensuring alignment of communications through job postings and candidate experience align with our overall Annalect culture and brand.
20% Recruiting Operations
- Reporting and Metrics:
- Ensuring the recruiting report is updated on a weekly basis and providing any further metrics or reporting needs analysis.
- Leadership level communication: Managing the Leadership and as appropriate Managers communications on the overall health of our recruitment.
- Financials:
- Oversight of the budgets aligned against search agencies, external events, memberships
- Oversight of referral program partnering with Finance, including processing of any referral payments
- Agency Relationships: Responsible for negotiating and managing any external agency relationships. Fiscally responsible for the costs and management of these relationships.
- Responsible for the overall recruiting flow and offer approval flow:
Experience Guidelines:
- To ensure that the HR Policies & Procedures on recruitment are fully complied throughout the selection process. Strong ability to communicate effectively (verbal and written), at all levels within and outside the organization
- Solid understanding of on-going Technology trends. Past experience in managing and mentoring a team of at least 4-6 recruiters is a must.
- About 10 years of related experience of which a minimum of 6 years should be in a similar position / responsibility, preferably in a similar Industry. HR , Recruitment , Recruitment Manager/Preferably from Analytics or IT domain company
- Hands-on experience on MS Office skills
Ways of Working
- Think and act strategically to resolve issues, problem solve, add business value
- Approach work with a sense of urgency
- Strong organizational/planning, project management, and multi-tasking skills required to deliver on time and within budget
- Work independently with minimal supervision to set priorities and demonstrate excellent program /process and management skills
- Demonstrate a strong attention to detail
- Demonstrated experience in fostering a collaborative working environment between individuals and teams through coaching & personal example
- Exceptional time and priority management skills
- Use excellent communication skills to collaborate and provide transparency on all things
- Be a collaborative, high-energy, proactive self-starter
Job Summary:-
- Must have experience of Windows Application Development
- Must have good understanding of C#.NET, Win forms , API integration and development.
- Excellent Microsoft.NET technical issue diagnosis and problem solving skills.
- Strong in database (SQL Server / MySQL / SqLite ) skills
- Strong in Coding Skills and unit testing
- Good Team Player
• Experience in development with Java Technology (Java, Java Script, Spring).
• Experience with web technologies (JavaScript, HTML, CSS).
• Experience with Web Services (REST/SOAP API).
• Understanding of No-SQL Database (Ex : Mongo).
• Understanding of relational databases: Oracle, MS-SQL.
• Good knowledge of software development lifecycle.
• Good learning capacity.
• Good team spirit.
Knowledge/Experience using agile methodology is a big plus
Desired Skills
Experience with JSON, XML.
Very good knowledge on the Core Java, strong in the collection framework
Zoop.one is Looking for a Talented App Marketer who will create and execute effective acquisition strategies, launch new marketing programs, build relationships with networks and publishers, and optimise activities for return on investment and cost-efficiency.
Job Brief :
Establish, implement and measure the effectiveness of mobile app paid advertising initiatives to drive adoption and engagement of our mobile app.
Responsible for managing online advertising and display campaigns, preferably third party app advertising campaigns with mobile ad networks
Plan, execute and manage the daily content of various channels (local and international), including social media, mobile app and video etc.
Creating strategies for generating bold and innovative ideas for growth via paid channels
managing advertising campaign execution, creating and optimising campaigns, analysing traffic data and solving problems).
Responsible for tracking, attribution, and overall data access to analyse key metrics including cost to acquire, quality of the traffic by source, and return on investment.
Provide complete performance reporting and analysis on all mobile marketing campaigns and take relevant action on insights gained.
Identify and manage new & existing content providers, including both individuals and financial corporates.
Responsible for new customer acquisition via our mobile app.
Required Skills and Experience:
Must have experience in Mobile App marketing, UAC and app install campaigns on various paid and owned media like Google, Facebook, Apple Search Ads, etc
Worked on Google Analytics, Appsflyer, Clevertap and other popular tools for mobile attribution, acquisition, re-engagement..
Must have experience in paid mobile app marketing, mobile marketing, digital marketing, and/or display and search marketing..
Should understand the concepts of Lifetime value of a user (LTV) and its application.
Must have experience in delivering customer acquisition growth and optimisation across key metrics.
Experience
At least 3+ years of experience in App Marketing/ digital marketing/ financial editorial /Content Management .
Data-driven mindset with excellent analytical and problem-solving skills.
Experience Working within the Fintech ecosystem is a must.









