Sciente International P/L
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A hybrid organisation generates profits & sponsors Social Innovations to delight Community. Businesses are Business Technology Consulting and IT Recruitment.
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Candidate should have strong hands-on experience in end-to-end IT technical recruitment.
This is individual contributor role, and we are looking for enthusiast hustler with good learning and winning attitude.
Exposure in recruiting for Financial/banking sector client's IT hirnig needs is highly desirable for this role.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Location: MBFC / Command Center, Changi Business Park, Singapore
Duration: 12 Months Renewable Contract
Description
- We are looking for highly motivated and experienced individuals to join our client as Application/Production Support Analyst supporting banking systems and applications.
Mandatory Skill(s)
- Degree in Computer Science, Business Information Technology or related disciplines;
- 3-5 years of experience providing support to business systems and applications in banking or financial service sectors;
- Possesses good knowledge on Site Reliability Engineering best practices and experience adhering to Site Reliability Engineering guidelines in the work;
- Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
- Good analytical skills with excellent communication;
- Good in understanding internal processes and resolving issues;
- Should have keen interest in providing high service quality and familiar with the demand of a 24×7 support environment.
Desirable Skill(s)
- Prior experience in the banking industry;
- Experience in application implementation projects in financial institutions would be a great advantage.
Responsibilities
- Perform work in rotational shifts to provide 24/7 on-site or on-call support;
- Responsible for health-check, continuous L1 and L2 support and rectification for mission critical Web-based applications;
- Responsible for the day-to-day maintenance of the application systems in operation;
- Handle Incident and Problem management;
- Work closely with key stakeholders, including management, development teams, end users, and unit leaders and communicate application problems and issues;
- Provide root cause analysis techniques to determine cause and resolve complex system issues or escalate to application managers and the management team;
- Involve with onsite and offshore teams across multiple technologies/applications;
- Lead formal and informal Post Event Problem Reviews;
- Actively involved in Continuous improvement of the system such as removal of TOIL, job automation, performance, tuning;
- Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.
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The Story
Founded in 2011, Poshmark started with a simple yet powerful idea in Manish Chandra's garage. Along with co-founders Tracy Sun, Gautam Golwala, and Chetan Pungaliya, Chandra envisioned a platform that would revolutionize how people buy and sell fashion. The inspiration came from seeing the potential of the iPhone 4 to create meaningful connections in the shopping experience.
What They Do
Poshmark is not just another e-commerce platform – it's a social marketplace that brings together shopping and community. Think of it as a place where social media meets shopping, allowing users to buy, sell, and discover fashion, home goods, and accessories. With over 80 million users , the platform has become a go-to destination for both casual sellers and entrepreneurial individuals looking to build their own digital boutiques.
Growth & Achievements
- Started as a fashion-only platform and successfully expanded into home goods and electronics
- Raised over $160 million in venture funding
- Achieved a successful IPO in January 2021
- Recently launched innovative features like AI-powered visual search and livestream shopping
- Built a vibrant community of millions of buyers and sellers across the country
Today, under CEO Manish Chandra's leadership, Poshmark continues to innovate in the social commerce space, blending technology with community to create a unique shopping experience. The platform's success story is a testament to how combining social connections with commerce can create a powerful marketplace that resonates with modern consumers.
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Our People
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EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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