Senior Software Engineer ( .NET, Tailwind, Prime NG)

Job Title: Senior Account Manager – Techno-Commercial (Healthcare & Lifesciences)

Location: Delhi/NCR

Experience:8+ Years

Executive Summary

We are seeking a high-caliber Account Manager (Techno-Commercial) to spearhead revenue growth and expand our market presence within the Healthcare and Lifesciences sectors. This role is designed for a strategic individual contributor who can bridge the gap between complex health-tech solutions and clinical/commercial outcomes. You will work closely with our Pharma Management teams to align data-driven insights with the strategic needs of pharmaceutical partners and large-scale hospital networks.

Core Responsibilities

• Strategic Growth: Design and execute commercial strategies tailored to the Indian market to accelerate revenue and achieve long-term corporate objectives.
• Account Planning: Conduct deep-dive market analysis to identify untapped opportunities, creating robust account plans for both business expansion and new territory entry.
• Stakeholder Management: Strengthen high-level partnerships within the clinical and technology domains, ensuring client needs are met while identifying paths for upselling and cross-selling.
• New Business Acquisition: Proactively identify and secure new enterprise clients using a disciplined, account-based sales approach.
• Cross-Functional Leadership: Serve as the vital link between internal Research & Technology, Product Development, and Customer Service teams to ensure seamless solution delivery.
• Pharma & Clinical Synergy: Collaborate with internal Pharma Managers to translate clinical data capabilities into actionable value propositions for MNC and domestic pharmaceutical companies.
• Industry Visibility: Act as a brand ambassador at major Health-Tech platforms, seminars, and industry conferences to enhance the organization’s thought leadership.
• Reporting: Utilize key performance metrics to provide the leadership team with transparent, data-backed updates on commercial health and market trends.

Required Skills & Qualifications

• Experience: 7–12 years of proven success in Business Development or Account Management within the Healthcare Technology space (preferably HIS/EMR, Medical Devices, or Clinical Trial platforms).
• Network: An active and robust network of CXO-level contacts within the Indian healthcare ecosystem, specifically targeting major Oncology/Cancer Care chains.
• Pharma Acumen: Direct experience or strong connections with MNC and India-based Pharmaceutical companies is highly preferred.
• Clinical Knowledge: Familiarity with the clinical domain, particularly in Targeted Therapy and Immunotherapy, will be considered a significant advantage.
• Stakeholder Navigation: Proven ability to manage cross-functional client relationships across Clinical, IT, Finance, and Legal departments.
• Communication: Exceptional negotiation, presentation, and relationship-building skills.
• Education: Bachelor’s or Master’s degree in Business Administration, Marketing, or a related field—ideally from a Tier-1 institution.
• Mobility: Willingness to travel extensively across the assigned region or Pan-India as required by the business.

Remote opening

min 3.5 years

What you’ll do:

You will be working as a senior software engineer within the healthcare domain, where you will focus on module level integration and collaboration across other areas of projects, helping healthcare organizations achieve their business goals with use of full stack technologies, cloud services & DevOps. You will be working with Architects from other specialties such as cloud engineering, data engineering, ML engineering to create platforms, solutions and applications that cater to latest trends in the healthcare industry such as digital diagnosis, software as a medical product, AI marketplace, amongst others. Focuses on module level integration and collaboration across other areas of projects

Role & Responsibilities:

We are looking for a Full Stack Developer who is motivated to combine the art of design with programming.Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

• Develop new user-facing features

• Build reusable code and libraries for future use

• Ensure the technical feasibility of UI/UX designs

• Optimize application for maximum speed and scalability

• Assure that all user input is validated before submitting to back-end

• Collaborate with other team members and stakeholders

• Would be responsible to provide stable technical solutions which are robust and scalable as pe business needs

Skills expectation:

• Must have

o Frontend:

 Proficient understanding of web markup, including HTML5, CSS3

 Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS

 Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery

 Good understanding of at least one of the advanced JavaScript libraries and frameworks such as AngularJS, KnockoutJS, BackboneJS, ReactJS etc.

 Familiarity with one or more modern front-end frameworks such as Angular 15+, React, VueJS, Backbone.

 Good understanding of asynchronous request handling, partial page updates, and AJAX.

 Proficient understanding of cross-browser compatibility issues and ways to work

around them.

 Experience with generic Angular testing frameworks

At Upswing, we are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform. We’re building our platform putting the focus on pragmatism, reliability, and maintainability. We believe that keeping the engineering complexity under control is key to preserving the development productivity and long-term evolution of a platform.

To bring this vision to life, we are building the infrastructure using Microservices architecture using the latest set of technologies that are also fun to work with such as Java, Scala, Postgres, Akka, Kafka with a completely automated DevOps pipeline from the get-go using tools like Chef, Jenkins, Grafana, Graylog.

We are looking for motivated engineers who will be working in a highly creative and cutting-edge technology environment to build a world-class financial services suite.

Why you should join us:

• You will redefine the financial services landscape for India in the coming years.
• Be part of a core Engineering team that will create innovative and scalable Fintech solutions.
• Work with passionate and experienced engineering, product & business workforce that believes in teamwork, and that helps fast-track learning on solving complex technical challenges.
• We are funded by the leading fintech VC `QED Investors` and other established Founders and Executives of awesome Indian companies.

What you will do if you join us:

• Propose solutions to solve complex system architecture challenges and actively lead the end-to-end development of the system.
• Create robust, flexible, consistent, and easy-to-use APIs
• Continuously strive for performance improvements, code reusability, and readability
• Understand the product in detail and predict potential issues in feature development.
• Mentor and lead junior members of the team

You should have:

• Ability to think of out of the box
• Tech or a higher degree in computer science or a related field.
• 3+ years of experience working on the back-end development for complex distributed systems who are willing to adopt any Programming language as per the requirement.
• Familiarity with any of the following – Java, C++, Scala, Kotlin, and frameworks like Spring, Play, Hibernate, Django, etc.
• Good understanding of Algorithms, Data Structure, OOP, Design patterns, Parallel programming, Multithreading concepts & Event-Driven Systems.
• Understanding of micro-services architecture and best practices.
• Experience with Relational databases such as MySQL, PostgreSQL, Oracle, or any NoSQL database.

It is a plus if you have:

• Familiarity with cloud platforms like AWS (Amazon Web Services), Azure or Google Cloud

Job Description

Company Background

Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.

Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.

Overview

The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.

To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.

Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.

The Role

• Training clients on products, services, applications, maintenance & analytics dashboard
• Understand client requirements/issues & presents solutions as necessary
• To action ticket requests within Service Level Agreement & clearly articulate updates to clients
• Always looking at ways to improve internal systems and processes
• Prepare client quotes for additional services or products & issue invoices
• Review information and act upon findings
• To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
• Interpret and manipulate data
• Prepare documentation to share with clients following site visit
• Facilitate client meetings, sharing information and training
• To understand the functionality of all the Freespace products to support client with their needs
• Carry out any reasonable ad-hoc requests

Working Hours

2: 30AM to 10:30AM IST – Monday to Friday

On call support (only for critical issues) – Alternate weekend

The Person

• Positive can-do attitude, good manner with initiative
• Technical understanding in relation PCs, Networking, Displays, Wireless
• Customer focused & excellent communication skills are essential
• Ability to make decisions, compile reports based on data analytics
• Able to work fast and solve problems under pressure at times of high workload and competing priorities
• Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
• Focuses on results and desired outcomes and how best to achieve them
• Comfortable working with ambiguity & to question to gain full understanding
• Displays an ongoing commitment to learning and self-improvement
• A willing and helpful person who thrives on providing support for the team to achieve their goals

Qualification/skills

• Basic knowledge of PCs, Networking, Displays, Wireless
• Validating analytics data
• Discretion with confidential client information
• 3+ years customer service experience within a technical industry
• To have an interest in the build environment or architecture
• A Financial background is desirable
• Proficient in Microsoft Excel & Word is essential
• Excellent communication skills – presentation, written and verbal
• Ability to prioritise workload and problem solve
• Good research skills and attention to detail

Responsibilities:

* Creating and executing a strong performance marketing strategy & execution plan

* Developing and managing digital prospecting and remarketing campaigns

* Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC while maintaining scale.

* Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels

* Identifying and testing new channels to continue to meet or exceed established critical metrics

* Working closely with the performance agency to share funnel conversion improvement ideas, feedback & present results.

Key Requirements:

* Prior experience in a similar role as well as experience building effective multi-channel marketing strategies, including affiliate marketing, PPC, SEO, social media and other digital channels

* Expertise in campaign and channel analysis and reporting, including Google Analytics experience

* Candidate must possess excellent analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights & recommendations

* Curious and a strong problem solver.

About the Role

The Dremio India team owns the DataLake Engine along with Cloud Infrastructure and services that power it. With focus on next generation data analytics supporting modern table formats like Iceberg, Deltalake, and open source initiatives such as Apache Arrow, Project Nessie and hybrid-cloud infrastructure, this team provides various opportunities to learn, deliver, and grow in career. We are looking for technical leaders with passion and experience in architecting and delivering high-quality distributed systems at massive scale.

Responsibilities & ownership

• Lead end-to-end delivery and customer success of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product
• Lead and mentor others about concurrency, parallelization to deliver scalability, performance and resource optimization in a multithreaded and distributed environment
• Propose and promote strategic company-wide tech investments taking care of business goals, customer requirements, and industry standards
• Lead the team to solve complex, unknown and ambiguous problems, and customer issues cutting across team and module boundaries with technical expertise, and influence others
• Review and influence designs of other team members 
• Design and deliver architectures that run optimally on public clouds like GCP, AWS, and Azure
• Partner with other leaders to nurture innovation and engineering excellence in the team
• Drive priorities with others to facilitate timely accomplishments of business objectives
• Perform RCA of customer issues and drive investments to avoid similar issues in future
• Collaborate with Product Management, Support, and field teams to ensure that customers are successful with Dremio
• Proactively suggest learning opportunities about new technology and skills, and be a role model for constant learning and growth

Requirements

• B.S./M.S/Equivalent in Computer Science or a related technical field or equivalent experience
• Fluency in Java/C++ with 15+ years of experience developing production-level software
• Strong foundation in data structures, algorithms, multi-threaded and asynchronous programming models and their use in developing distributed and scalable systems
• 8+ years experience in developing complex and scalable distributed systems and delivering, deploying, and managing microservices successfully
• Subject Matter Expert in one or more of query processing or optimization, distributed systems, concurrency, micro service based architectures, data replication, networking, storage systems
• Experience in taking company-wide initiatives, convincing stakeholders, and delivering them
• Expert in solving complex, unknown and ambiguous problems spanning across teams and taking initiative in planning and delivering them with high quality
• Ability to anticipate and propose plan/design changes based on changing requirements 
• Passion for quality, zero downtime upgrades, availability, resiliency, and uptime of the platform
• Passion for learning and delivering using latest technologies
• Hands-on experience of working projects on AWS, Azure, and GCP 
• Experience with containers and Kubernetes for orchestration and container management in private and public clouds (AWS, Azure,  and GCP) 
• Understanding of distributed file systems such as  S3, ADLS or HDFS
• Excellent communication skills and affinity for collaboration and teamwork