Cutshort logo
DBS Bank logo
Application/Production Support Analyst
DBS Bank
Application/Production Support Analyst
DBS Bank's logo

Application/Production Support Analyst

at DBS Bank

1 - 10 yrs
S$30K - S$90K / yr
Singapore
Skills
Technical support
Tech Support
Production support
Enterprise application integration
Issue resolution
Issue tracking
Software installation
Software troubleshooting
Banking software
Financial software

Location: MBFC / Command Center, Changi Business Park, Singapore

Duration: 12 Months Renewable Contract

 

Description

  • We are looking for highly motivated and experienced individuals to join our client as Application/Production Support Analyst supporting banking systems and applications.

 

Mandatory Skill(s)

  • Degree in Computer Science, Business Information Technology or related disciplines;
  • 3-5 years of experience providing support to business systems and applications in banking or financial service sectors;
  • Possesses good knowledge on Site Reliability Engineering best practices and experience adhering to Site Reliability Engineering guidelines in the work;
  • Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
  • Good analytical skills with excellent communication; 
  • Good in understanding internal processes and resolving issues;
  • Should have keen interest in providing high service quality and familiar with the demand of a 24×7 support environment.

 

Desirable Skill(s)

  • Prior experience in the banking industry;
  • Experience in application implementation projects in financial institutions would be a great advantage.

 

Responsibilities

  • Perform work in rotational shifts to provide 24/7 on-site or on-call support;
  • Responsible for health-check, continuous L1 and L2 support and rectification for mission critical Web-based applications; 
  • Responsible for the day-to-day maintenance of the application systems in operation;
  • Handle Incident and Problem management;
  • Work closely with key stakeholders, including management, development teams, end users, and unit leaders and communicate application problems and issues;
  • Provide root cause analysis techniques to determine cause and resolve complex system issues or escalate to application managers and the management team;
  • Involve with onsite and offshore teams across multiple technologies/applications;
  • Lead formal and informal Post Event Problem Reviews;
  • Actively involved in Continuous improvement of the system such as removal of TOIL, job automation, performance, tuning;
  • Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Leading Gaming Company
Leading Gaming Company
Agency job
via Qrata by Prajakta Kulkarni
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
7 - 10 yrs
₹40L - ₹70L / yr
Product development
Product Management
Product Lifecycle Management (PLM)
IMPORTANT : PLEASE APPLY ONLY IF YOU ARE PRESENTLY WORKING OR HAVE MORE THAN 5 YEARS OF EXPERIENCE WORKING IN HIGH GROWTH CONSUMER BASED PRODUCT STARTUPS

Job Title: Product Director                                        Location: Gurgaon


Role Description
The company is expanding its product team to further drive user growth, engagement & monetization. We are looking to bring onboard product folks who can own and drive critical product charters independently.

Key responsibility areas for the role are:
-Effectively drive the product strategy and roadmaps. From identifying and
defining the large pillars as well as figuring out the minor details.
-Identify the opportunities to pursue by conducting user research, derive insights from the platform data, studying the market trends and shifts.
-Formulate high leverage and feasible product solutions collaboratively with design, engineering, data science and business teams.
-Drive continuous improvement in the key KPIs.

Background, skills, and key traits
-You have at least 7 years of product management experience in a B2C
environment.
-Your education -subjects/areas are not as important as your learning ability and
the demonstrated achievements.
-You have a very high agency, and you are outcome oriented.
-You have the ability to effectively manage high growth team.
-You have a high bias for action, and you drive the momentum across the board.
-Your own benchmarks are of the best products in the world.
-You are humble and strive to learn continuously. You don’t shy away from
acknowledging and improving the inputs and the processes if the outcomes are
not achieved.
-You have high analytical skills. Slicing user funnels or designing and analyzing
experiments is second nature for you.
-You communicate and collaborate effectively with the key stakeholders and drive
alignment whenever necessary.
Read more
UAE Client
UAE Client
Agency job
via Fragma Data Systems by Harpreet kour
Bengaluru (Bangalore)
3 - 8 yrs
₹15L - ₹20L / yr
Apache Kafka
kafka
Spark
Hadoop
confluence
Experience in Apache Kafka,
Good communication skills
Good to have Hadoop and spark
Hands on with Apache kafka and confluence kafka
Read more
Igraft
Vandana Innvy
Posted by Vandana Innvy
Pimpri, Pune, Chinchwad
1 - 2 yrs
₹1.5L - ₹3L / yr
Communication Skills
Negotiation
  • Candidate should have relevant telesales experience
  • Candidate should be available for immediate joining
  • Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives 2. Develop a sales strategy to achieve organizational sales goals and revenues 3. Sales Closure of hair and skin clients 4. Identify new sale leads 5. Responsible for driving consultation to Location allotted 6. Develop and implement new sales initiatives, strategies and programs. 7. Contacting potential client via email or phone to establish rapport and set up meetings 8. Developing sales goals for the team and ensuring they are met 9. Negotiating on phone, email or in-person 10. To provide report and feedback to upper management about what is and is not working 11. To provide detailed report and feedback to upper management 12. Extensive Follow-up for the Clients allotted 13. Giving client good client experience 14. If & when required need to sit in reception area also
  •  
Read more
Recro
at Recro
1 video
32 recruiters
Jisha  Emmanuel
Posted by Jisha Emmanuel
Bengaluru (Bangalore), Pune
3 - 6 yrs
₹10L - ₹20L / yr
skill iconJava
Microservices
skill iconSpring Boot
Spring MVC

B.Tech./ BE - Computer, IT, Electronics only

Required Skills:

 

  • 3+ year of experience in Development in JAVA technology and springboot
  • Strong Java Basics
  • SpringBoot or Spring MVC
  • Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
  • Proficient in REST API development
  • Messaging Queue (RabitMQ or Kafka
  • Any Caching Mechanism
  • Good at problem solving

 

Good to Have Skills:

 

  • 3+ years of experience in using Java/J2EE tech stacks
  • Good understanding of data structures and algorithms.
  • Excellent analytical and problem solving skills.
  • Ability to work in a fast paced internet start-up environment.
  • Experience in technical mentorship/coaching is highly desirable.
  • Understanding of AI/ML algorithms is a plus.
Read more
SAAS based start-up
SAAS based start-up
Agency job
via Qrata by Revathi Satish
Remote only
2 - 6 yrs
₹30L - ₹40L / yr
skill iconKubernetes
Terraform
DevOps
skill iconAmazon Web Services (AWS)
Web Realtime Communication (WebRTC)
+1 more
Experience - 2+ Years

Requirements:
● Should have at least 2+ years of DevOps experience
● Should have experience with Kubernetes
● Should have experience with Terraform/Helm
● Should have experience in building scalable server-side systems
● Should have experience in cloud infrastructure and designing databases
● Having experience with NodeJS/TypeScript/AWS is a bonus
● Having experience with WebRTC is a bonus
Read more
IoTRL Connect Pvt Ltd
at IoTRL Connect Pvt Ltd
2 recruiters
Roopa Sukumaran
Posted by Roopa Sukumaran
Remote, Mumbai, Hyderabad
1 - 2 yrs
₹2L - ₹3L / yr
Customer Success
Customer Retention

Safety Connect is a growing company in the domain of field force and road safety.

We are looking for a driven, patient, and passionate problem solver to join our team. In this role, you will be responsible for training and onboarding new customers and managing customer relationships throughout their entire life cycle. We’re looking for superior people skills and a positive attitude.

we’re growing and evolving, and if you are flexible then you’ll need to come along for the ride.

 

 

Responsibilities:

  • Creating MIS reports, Weekly /Monthly /Quarterly/Annual reports as required to the customers.

  • Manage incoming calls and emails and handle appropriate follow-up calls and emails.

  • Address, resolve and record any customer issues that arise about business growth, billing, and general account satisfaction.

  • Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.

  • Coordinate and train all new customer starts in an efficient and streamlined way.

  • Prepare necessary documentation or visuals for the client to demonstrate the performance of campaigns; analyze trends in C-Sat/NPS scores to identify areas of improvement.

  • Work with the sales and marketing team to drill customer references and develop case studies.

 

 

Requirements /Qualifications: 

  • 1-2 years of experience in communications, marketing, sales, account management, or customer success.

  • Multi-tasking skills, strategic planning, and project management skills.

  • Exceptional communication skills (verbal and written). 

  • Analytical and process-oriented mindset.

  • The ability to solve problems & to think quickly on your feet.

  • An eye for detail.

  • Knowledge of SalesForce and project management tools.

  • Event planning experience is a plus.

 

Read more
Mobile Programming LLC
at Mobile Programming LLC
1 video
34 recruiters
Nivedita Kumari
Posted by Nivedita Kumari
Gurugram, Bengaluru (Bangalore), Chennai, Pune, Mohali, Panchkula, Dehradun
4 - 11 yrs
₹6L - ₹13.5L / yr
Selenium
Test Automation (QA)
Automation
skill iconJava
Databases
+7 more
Qualities / Experience We're Seeking

- 5+ years of Quality Assurance/Testing experience.

- 3+ years of Data Quality experience, or SDET experience with a focus on data, data warehousing, reporting, etc.

- 3+ years of Data Quality experience, or QA experience with a focus on Android, iOS, Roku, and connected devices,

- 3+ years of testing experience working within an Agile environment, and with Agile Management tools such as JIRA.

- Experience with Automation Framework development using Java.

- Experience with Performance Test Design, Development, and load testing execution.

- Design, create and maintain assets used to execute performance tests and contribute to the execution and monitoring of performance test executions using ApacheJMeter, LoadRunner, or similar tools.

- Working knowledge of JAVA, JVM, Spring Boot, data warehouse, data integration, SQL Server, apache Kafka, data streaming, big data, MongoDB, SQL, Web Services, microservices,ETL,change data capture (CDC), DevOps.

- Strong SQL experience, with knowledge of AWS Redshift, Snowflake, or columnar databases.

- Experience with reporting or analytics tools like Tableau or Mode.

- Experience working with Amazon Web Services, querying, and working with data in various AWS services.

- Programming experience in a language such as Python, Java, etc. for the purposes of parsing files and running queries.

- Experience with analytics implementations (network events, ad beacons, user action events, etc.) in a web or mobile application.
Read more
This IT company is currently hiring for penetration testing.
This IT company is currently hiring for penetration testing.
Agency job
via IT company by Damini Rautela
Hyderabad
2 - 3 yrs
₹8L - ₹10L / yr
Penetration testing
VAPT
Penetration
skill iconPHP
skill iconPython
+5 more
JOB TITLE : SENIOR PENETRATION TESTER
JOB DESCRIPTION
(NOTE- we are looking for those candidates who join immediately or notice period of within 15-20days)
• Job Scope
o Conduct penetration testing on internal website/system owned by EC-Council
o Produce a report and presentation to the system owner explaining the security
structure and the vulnerabilities of the system
o Conduct scoping for any new projects
o Research and recommend fixes for issues/vulnerabilities identified during the
penetration testing
o Create and update security test plan regularly according to the nature of the website
assigned
o Conduct research on new vulnerabilities and threats regularly to improve oneself
capabilities
• Minimum Requirements
o At least 3 year experience in conducting any three of the following
▪ Network Penetration Testing
▪ Mobile Application Penetration Testing
▪ Web Application Penetration Testing
▪ Source Code Review
▪ Writing, extending and modifying exploits, shellcode
▪ Reverse engineering malware, data obfuscation and ciphers
o Bachelor’s degree in IT security related field or equivalent
o Any (2) of the following certification ; OSCP, OSCE, OSEP, OSWE, CRT, LPT or
equivalent
o Proficiency in at least 1 programming language such as PHP, ruby, Python, Perl
o Strong understanding of encryption (SSL/TLS, PKI) and other authentication methods
o Good experience with tools used for penetration testing such as Metasploit,
BurpSuite, w3af, Kali Linux, SQLMap, Skipfish
o Excellent written and verbal communication skills, especially when dealing with
large reports and datasets with a high standard of documentation
o Mastery in linux/unix operating system and bash/Powershell
Read more
FincluS
at FincluS
1 video
1 recruiter
Naveen Tekumani
Posted by Naveen Tekumani
Remote, Bengaluru (Bangalore)
0 - 3 yrs
₹5000 - ₹30000 / mo
skill iconFlutter
User Interface (UI) Design
DART
*Hiring Flutter developer:-*


At Finclus, we are building the single truth platform, share trust not data, the end of passwords— a single identity for everything, online and offline.

We are creating a decentralised node connection between the Identity issuers ( Aadhar, PAN, hospitals etc ), holders = Users & verifiers ( Banks, insurance, E-commerce websites etc )

No more filling the forms & No more data breaches.

Money is the currency for transaction & trust is the currency for interaction, Finclus providing this through identity issuers, Rating trust, Assessing trust & creditworthiness through a trusted relationship network.

Platforms like Facebook make billions off your posts, and we exist to cut you in. We're re-routing ad dollars back into your pocket by democratizing influencer perks for all... Get your customers to get you, customers - pay with social media posts. Inherently viral features.

FincID card - Link in a bio - One ID card for everything. Both Offline & online identities.

We provide Identity as a Service to our users and our partners, decreasing verification costs by 10-100x and providing unparalleled privacy and security of personal information.

FincID stores all personal information locally on the users’ device and eliminates the need for centralized honey pots. No more data breaches. No more mass identity theft.


modular approach and clean code

Write efficient Dart code

Write / Integrate REST APIs.

Brainstorm the ideas about new features with UI/UX team and product owners.

Closely work with UI/UX professionals to bring out cutting edge mobile experience.

Maintain source code using Git.

Focus on understanding customers' requirements and translating those needs from product specifications into functional, production-ready code.

Be highly autonomous, especially be able to transform fuzzy, complex, and various requirements into clear specifications, plan for their implementation, and delivery

*Skills*

Deep knowledge and Experience in Flutter and Dart (At Least 2 years). Doesn't matter if he is super talented. Qualifications don't matter.


GitHub, play store Portfolio with released applications or hackathon experience

Samples of source code on Flutter

Experience in creating animations in Flutter.

Knowledge of advanced Flutter Concepts like factory constructor, spread operators

Knowing the first principles, minimalistic design, Psychology aspects, virality & Gamification features

Love to work at the intersection of Blockchain, decentralised storage, self sovereign identity, cryptography,Deep learning and GPT -3. If you have a good idea about this is topic is a big plus.

You might also have…

blockchain interest. Whether you've built a dApp, read a few whitepapers, or just checked out a blog post, we want to help you learn.

a cybersecurity background (bonus points if you worked in the government).

great interpersonal skills. You speak eloquently. You write clearly. You listen thoughtfully.

self-motivation. You volunteer for new challenges.
You are excited to learn new things. You work long and hard. startup battle scars.

Imagining the impossible things & solving things by applying first principles

You love working in a fast-paced, unpredictable, and fluid environment. You enjoy solving new problems on they fly.

Is this you?

We can't wait to hear from you.

Job doesn’t seem like a good fit? Perhaps you have a friend that would be perfect for this role. Please send them the link. Thanks!


Best salary/stipend, Irreplaceable team & problem to solve.
Read more
SpotQA
at SpotQA
1 recruiter
Abhilash Kilaparthi
Posted by Abhilash Kilaparthi
Hyderabad, Pune
3 - 6 yrs
₹12L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconJava
Data Structures
Algorithms

Responsibilities:

You’ll blend your exceptional JavaScript engineering (ES6+/TS) skills with your passion for writing code and solving problems to support seamlessly integrating our Virtuoso product with some of the most popular application, products, and specific customer CI/CD pipelines; as well as solving automation challenges in creative ways and help our customers test their applications with state of the art solutions.

Engineering at SpotQA is a multifaceted role, so whilst we absolutely insist on top-notch JavaScript skills, you should also bring a wealth of experience working in a full-stack engineering capacity.

An ideal candidate can round this off with strong Java skills, and past experience of working with and building web automation, and experience in building deep third-party integrations. Bonus points if you have extensive experience with advanced testing techniques such as mocking/stubbing, demonstrate you care about clean code.


Requirements

You will:

  1. Have good English communication skills and ability to liaise with other teams
  2. Be a champion of quality - software design patterns and passion for writing clean code
  3. Know when to test, what to test, and when to refactor code and be adept at familiarising yourself with new codebases
  4. Have worked as part of a team to deliver high-quality software to a production environment
  5. Have been responsible for delivery of features and comfortable with planning and prioritising work in an agile process

 

Please note: This role demands someone who can start with in short notice.

 

Must haves:

  1. Strong JavaScript (incl. ES6+ / Node.js) skills, along with a deep understanding of DOM structures and web browser lifecycles.
  2. Good understanding of algorithms and data structures
  3. Experience of building microservices
  4. Fullstack engineering experience
  5. Testing frameworks (e.g., Jest, JUnit)
  6. Prior experience in web automation (e.g., using selenium and/or other open source technologies)
  7. Prior experience integrating with third party services (e.g., Jira)
  8. Strong experience with relational, nosql, and in-memory data stores
  9. Good understanding of distributed architectures and systems thinking

 

Nice to haves:

  1. Strong Java 8+ skills and background
  2. Frontend engineering experience using a modern framework (e.g., React, Vue)
  3. Relevant degree (or equivalent) in computer science / software engineering
  4. Building web crawlers, and utilising browser automation interfaces
  5. Linux based environments and bash scripting
  6. Container technology (e.g., Docker, Kubernetes)
  7. Prior experience with AWS/Azure/Google Cloud, and use of Infrastructure as Code (e.g., using Terraform)
  8. Testing expertise and experience of using advanced testing techniques such as mocking, stubbing, etc.
  9. Experience with distributed systems (concurrency, consistency, partition tolerance)



What else is in it for you?

  • The opportunity to bring your own ideas to reality (we love new solutions and ideas!)
  • Team retreats
  •  
  • Private health insurance
  • Take your birthday as holiday every year!
  • Sabbatical opportunities
  • Flexible work options
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos