Application/Production Support Analyst

Job Title - Sr. Administrator, IT Infrastructure Storage

Job Duties -

• Administer IT storage recovery and backup systems. Perform complex provisioning, advanced maintenance, data replication, disaster recovery, data migration, and documentation.
• Participate in ongoing maintenance, utilization, availability, and security of storage infrastructure.
• Perform IT implementations, performance analysis and optimization, monitoring, problem resolution, upgrade planning and execution, and process creation and documentation.
• Analyze and work to improve the quality of services offered by IT. Participate in ongoing technology evaluations to keep up with technology trends and industry standards.
• Be able to script in Perl or Python and perform capacity planning and growth projections.
• Resolve complex IT issues as pertain to the environment and keep abreast on storage & backup technology.
• Experience working with ISILON Storage is a must-have skill.
• Good to have experience in ransomware, anomaly detection, airgap and vaulting technologies.

Education and Experience Requirements -

The position requires a Bachelor’s degree in

Computer Science, Computer Engineering or related field plus 5 years of post-

baccalaureate progressive experience in IT storage environments.

Skills Requirements- Experience must include:

• Expertise in Linux and Windows – Good to have Cloud knowledge
• Utilizing OS-enabled tools for data copy like rsync, robocopy and other tools
• Setting up NFS, SMB, snapshots, replication, SnapMirror, and SyncIQ
• Experience in NAS storage technologies like Netapp, Power scale, Isilon, Qumulo and Weka
• Dell EMC Insight IQ, DataIQ and ESRS, Netapp tools (OCUM/AIUM)
• Rubrik, Cohesity, Veeam and other comparable backup technologies
• Good to have Monitoring and Alerting like Prometheus, SolarWinds, telegraph and Grafana

HR Executive responsibilities include:

·       Designing compensation and benefits packages

·       Implementing performance review procedures (e.g. quarterly/annual and 360° evaluations)

·       Developing fair HR policies and ensuring employees understand and comply with them

Job brief

We are looking for an HR Executive to manage our company’s recruiting, learning and development and employee performance programs.

HR Executive responsibilities include creating referral programs, updating HR policies and overseeing our hiring processes. To be successful in this role, you should have an extensive background in Human Resources departments and thorough knowledge of labor legislation.

Ultimately, you will make strategic decisions for our company so that we hire, develop and retain qualified employees.

Responsibilities

·       Design compensation and benefits packages

·       Implement performance review procedures (e.g. quarterly/annual and 360° evaluations)

·       Develop fair HR policies and ensure employees understand and comply with them

·       Implement effective sourcing, screening and interviewing techniques

·       Assess training needs and coordinate learning and development initiatives for all employees

·       Monitor HR department’s budget

·       Act as the point of contact regarding labor legislation issues

·       Manage employees’ grievances

·       Create and run referral bonus programs

·       Review current HR technology and recommend more effective software (including HRIS and ATS)

·       Measure employee retention and turnover rates

·       Oversee daily operations of the HR department

Requirements and skills

·       Proven work experience as an HR Executive.

·       Familiarity with Human Resources Management Systems and Applicant Tracking Systems

·       Experience with full-cycle recruiting

·       Good knowledge of labor legislation (particularly employment contracts, employee leaves and insurance)

·       Demonstrable leadership abilities

·       Solid communication skills

Job Responsibilities:

The role is responsible for designing, coding, and modifying web apps, from layout to function and according to the specifications. Integrating data from various back-end services and databases.

Job Duties

• Candidate must have a strong understanding of UI, cross-browser compatibility, general web functions, and standards.

• The position requires constant communication with colleagues.
• Experience in working with distributed environments

• Deep expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery, and API.

Skills:

Proven working experience (2 years) in:

• Node.js

• Angular

• React

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software security policies and enhancements to security on existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. 

Responsibilities

• Consulting with management on the operational requirements of software solutions.
• Contributing expertise on information system options, risk, and operational impact.
• Mentoring junior software developers in gaining experience and assuming DevOps responsibilities.
• Managing the installation and configuration of solutions.
• Collaborating with developers on software requirements, as well as interpreting test stage data.
• Developing interface simulators and designing automated module deployments.
• Completing code and script updates, as well as resolving product implementation errors.
• Overseeing routine maintenance procedures and performing diagnostic tests.
• Documenting processes and monitoring performance metrics.
• Conforming to best practices in network administration and cybersecurity.

Qualifications

• Minimum of 2 years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructure such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail and other services provided by AWS.
• Experience Building a multi-region highly available auto-scaling infrastructure that optimises performance and cost. plan for future infrastructure as well as Maintain & optimise existing infrastructure.
• Conceptualise, architect and build automated deployment pipelines in a CI/CD environment like Jenkins.
• Conceptualise, architect and build a containerised infrastructure using Docker, Mesosphere or similar SaaS platforms.
• Conceptualise, architect and build a secured network utilising VPCs with inputs from the security team.
• Work with developers & QA to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional and performance status.
• Work with developers to institute systems, policies and workflows which allow for rollback of deployments Triage release of applications to production environment on a daily basis.
• Interface with developers and triage SQL queries that need to be executed in production environments.
• Assist the developers and on calls for other teams with post mortem, follow up and review of issues affecting production availability.
• Minimum 2 years’ experience in Ansible.
• Must have written playbook to automate provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
• Must have had prior experience automating deployments to production and lower environments.
• Experience with APM tools like New Relic and log management tools.
• Our entire platform is hosted on AWS, comprising of web applications, webservices, RDS, Redis and Elastic Search clusters and several other AWS resources like EC2, S3, Cloud front, Route53 and SNS.
• Essential Functions System Architecture Process Design and Implementation

• Minimum of 2 years scripting experience in Ruby/Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible)Establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
• Establishing and enforcing systems monitoring tools and standards
• Establishing and enforcing Risk Assessment policies and standards
• Establishing and enforcing Escalation policies and standards

Technical Content Writer Job Profile

We are looking for a Technical Writer to join our team! As a Technical Writer, you will be responsible for producing high-quality and understandable documentation with the goal to improve the success of our products. 

Job Role

• Study product samples 
• Communicate with product designers and developers to understand product details
• Collaborate with technical staff 
• Analyze and manage existing and potential content
• Create and maintain the information architecture
• Make high-quality documentation that meets standards, is appropriate, and is easy to use
• Produce and distribute tutorials to help end-users use a variety of applications
• research and collect usability feedback from customers, designers, and manufacturer

Requirements and Qualifications

• 2+ years of experience as a Technical Writer or similar role
• 2+ years of experience in technical writing of software documentation
• Ability to translate highly technical information into easily understandable information for customers
• Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
• Excellent written skills in English
• Knowledge of Microsoft Office
• A minimum of a Bachelor's degree
• Professional Writing or Creative Writing is a big plus
• A background in engineering or computer science is a big plus
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Strong expertise in AWS architecture, deployment and coding using Python and AWS Lambda functions. She/ he should also have experience with NOSQL database like MongoDB/ DynamoDB and exposure to Machine Learning. She/ he should be familiar with Ajax calls, interaction with API using JSON files and xml.

Knowledge of testing tools like JMeter and Selenium and programming languages like Javascript and Dot Net will be a big advantage.
The person should be able to guide junior resources, perform code reviews and solve performance issues as required.

• Hands-on experience in Laravel