11+ TM Jobs in India

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Key Details

Shift: Rotational (Male & Female)

Salary: Up to ₹34,000 CTC

Qualification: Graduate / Undergraduate

Experience: Minimum 6 months of BPO Voice or Chat experience (BFSI or Customer Support experience preferred)

Required Skills:

• Excellent spoken and written English communication.
• No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
• Clear pronunciation and strong grammatical skills.
• For Chat Process: Typing speed of approximately 35 WPM with 95% accuracy.
• Ability to handle multiple chats efficiently.
• Strong customer handling and problem-solving abilities.

Roles and Responsibilities:

• Handle international customer queries through voice and chat channels.
• Provide accurate and complete information to customers.
• Resolve customer issues with end-to-end ownership.
• Maintain detailed records of customer interactions in CRM systems.
• Adhere to international quality, compliance, and data security standards.
• Ensure high levels of customer satisfaction and service excellence.

Position Overview:

We are seeking a proactive and detail-oriented Sales Development Representative (SDR) to join our dynamic team remotely. The ideal candidate will be responsible for identifying potential clients, generating leads, and nurturing relationships to drive business growth. This role requires excellent communication skills, a high level of creativity, and a thorough understanding of sales processes and market trends.

Key Responsibilities:

Prospecting and Lead Generation:

• Conduct comprehensive market research to identify potential clients and target industries.
• Utilize various tools and platforms (e.g., LinkedIn, CRM software, industry databases) to source and qualify leads.
• Develop and implement lead generation strategies to attract and engage potential clients.
• Monitor and analyze lead generation campaigns to optimize performance and effectiveness.

Client Consultation and Needs Analysis:

• Engage with potential clients to understand their business needs and challenges.
• Conduct detailed needs analysis to identify opportunities for the company’s products or services.
• Tailor solutions to meet the specific needs and requirements of each potential client.
• Provide insights and recommendations based on client consultations.

Sales Presentations and Pitching:

• Develop compelling sales presentations and pitches tailored to the needs of prospective clients.
• Present product/service features and benefits to potential clients through virtual meetings and calls.
• Highlight unique selling points and value propositions to differentiate from competitors.
• Use storytelling and persuasive techniques to engage and convince potential clients.

Relationship Management:

• Maintain regular follow-up with leads and clients to ensure ongoing engagement and satisfaction.
• Serve as a point of contact for client inquiries and provide exceptional customer service.
• Identify opportunities for upselling and cross-selling additional products or services.

Qualifications:

• Strong knowledge of CRM software and lead generation tools.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively in a remote work environment.
• Strong analytical and problem-solving skills.
• High level of attention to detail and organizational skills.
• Familiarity with digital marketing techniques and social media platforms is a plus.

Skills:

• Proficiency in Microsoft Office Suite and Google Workspace.
• Ability to multitask and handle multiple lead generation campaigns simultaneously.
• Strong interpersonal skills with the ability to build relationships and network.
• Self-motivated with a proactive approach to identifying opportunities.

Benefits:

• Competitive salary and performance-based Incentives.
• Opportunities for professional development and career growth.
• Access to company-sponsored training and resources.

J.D/Role 

• Need to perform diagnostic audiological evaluation on adults and children. 
• Perform PI functions and acoustics immittance. 
• Performs pure tone audiometry test, impedance audiometry, and Tympanometry test. 
• Fills all forms and signs test evaluation sheets. 
• Performs hearing aid consultation and trial. 
• Perform and guide customers in setting up hearing aids. 
• Performs fittings, orientations, and checks. 
• Fit and dispense prospective clients with an appropriate make and model of hearing aid technology and product 
• based on their hearing loss situation. 
• Guides customers in cleaning methods and usage of hearing aids. 
• Do a minor repair of aid. 
• Performs regular follow-up with customers and takes their feedback. 
• Select and administer the appropriate diagnostic procedures for each patient based on age and performance ability. 

II.Skill Set 

• Need to have good communication skills. 
• Be empathetic to clients. 
• Need to be updated with technology and testing advances. 
• Need to have and develop good customer care skills.

Responsibilities :

● Designing and developing robust and scalable server-side applications using Python, Flask, Django, or other relevant frameworks and technologies.

● Collaborating with other developers, data scientists, and data engineers to design and implement RESTful APIs, web services, and microservices architectures.

● Writing clean, maintainable, and efficient code, and reviewing the code of other team members to ensure consistency and adherence to best practices.

● Participating in code reviews, testing, debugging, and troubleshooting to ensure the quality and reliability of applications.

● Optimizing applications for performance, scalability, and security, and monitoring the production environment to ensure uptime and availability. ● Staying up-to-date with emerging trends and technologies in web development, and evaluating and recommending new tools and frameworks as needed.

● Mentoring and coaching junior developers to ensure they grow and develop their skills and knowledge in line with the needs of the team and the organization.

● Communicating and collaborating effectively with other stakeholders, including product owners, project managers, and other development teams, to ensure projects are delivered on time and to specification.

You are a perfect match, if you have these qualification :

● Strong experience in Python and server-side development frameworks such as Flask or Django.

● Experience in building RESTful APIs, web services, and microservices architectures.

● Experience in using database technologies such as MySQL, PostgreSQL, or MongoDB.

● Familiarity with cloud-based platforms such as AWS, Azure, or Google Cloud Platform.

● Knowledge of software development best practices such as Agile methodologies, Test-Driven Development (TDD), and Continuous Integration/Continuous Deployment (CI/CD).

● Excellent problem-solving and debugging skills, and the ability to work independently as well as part of a team.

● Strong communication and collaboration skills, and the ability to work effectively with other stakeholders in a fast-paced environment

We are seeking a highly skilled and experienced Power BI Lead / Architect to join our growing team. The ideal candidate will have a strong understanding of data warehousing, data modeling, and business intelligence best practices. This role will be responsible for leading the design, development, and implementation of complex Power BI solutions that provide actionable insights to key stakeholders across the organization.

Location - Pune (Hybrid 3 days)

Responsibilities:

Lead the design, development, and implementation of complex Power BI dashboards, reports, and visualizations.

Develop and maintain data models (star schema, snowflake schema) for optimal data analysis and reporting.

Perform data analysis, data cleansing, and data transformation using SQL and other ETL tools.

Collaborate with business stakeholders to understand their data needs and translate them into effective and insightful reports.

Develop and maintain data pipelines and ETL processes to ensure data accuracy and consistency.

Troubleshoot and resolve technical issues related to Power BI dashboards and reports.

Provide technical guidance and mentorship to junior team members.

Stay abreast of the latest trends and technologies in the Power BI ecosystem.

Ensure data security, governance, and compliance with industry best practices.

Contribute to the development and improvement of the organization's data and analytics strategy.

May lead and mentor a team of junior Power BI developers.

Qualifications:

8-12 years of experience in Business Intelligence and Data Analytics.

Proven expertise in Power BI development, including DAX, advanced data modeling techniques.

Strong SQL skills, including writing complex queries, stored procedures, and views.

Experience with ETL/ELT processes and tools.

Experience with data warehousing concepts and methodologies.

Excellent analytical, problem-solving, and communication skills.

Strong teamwork and collaboration skills.

Ability to work independently and proactively.

Bachelor's degree in Computer Science, Information Systems, or a related field preferred.

• Develop new sales opportunities through SDR generated leads and personal outbound outreach
• Drive revenue for CloudEagle, owning the entire sales cycle through close
• Lead tailored demos with customers that highlight the features they will utilize for their specific business needs and use cases  
• Develop strategies for closing opportunities within your assigned accounts
• Leverage sales methodologies to uncover customer needs and pain points
• Show CloudEagle’s value proposition by using the appropriate sales qualification standards
• Own sales activity and monthly revenue forecasting

About Us:

Docsumo is Document AI software that helps enterprises make automated decisions from customer documents. We help enterprises convert unstructured documents such as invoices, bank statements, tax returns into actionable data. We are backed by Sequoia, Barclays, Techstars & Better Capital, Fifthwall & others.

Job Summary :

As a UI / UX designer, you will be working closely with the founders and the engineering time to deliver top quality user experience. This is a great opportunity to come in on the ground floor and play a strategic role in shaping our user experience.

Responsibilities:

• Gather and evaluate user requirements in collaboration with product managers and engineers. Conduct layout adjustments based on user feedback
• Illustrate design ideas using storyboards, process flows and sitemaps.
• Design graphic user interface elements, like menus, tabs, widgets and build page navigation buttons and search fields.
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like.
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)

Requirements:

• At Least 2 years of work experience in designing great web and mobile applications.
• Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, Figma and Adobe Photoshop.
• Candidates with a good online portfolio will be given priority.
• You possess a Degree in Design or related field from a top tier institute.
• You possess excellent communication and interpersonal skills and can articulate your ideas to different stakeholders.
• Ability to understand the business problem, identify the key challenges, formalize the problem, and prototype solutions.
• Consistent track record of documenting, synthesizing, and communicating results.
• Must be self-motivated, flexible, collaborative, with an eagerness to learn.

We are looking for a dedicated recruiter to join our HR team in identifying hiring needs and filling job openings.
The responsibilities of a recruiter include identifying future hiring needs, designing job descriptions, sourcing candidates through databases and social media, conducting interviews, filing paperwork, and keeping abreast of employment law and legislation.
You should also monitor new and existing employees and act as their advocate.

A successful recruiter has excellent interpersonal skills, is organized and detail-oriented, remains up-to-date with employment legislature, and keeps informed in company hiring and internship programs.
A good recruiter can assess candidates' skills, experience and relevant knowledge and compare them to job requirements.

• Identifying future hiring needs and developing job descriptions and specifications.
• Collaborating with department managers to compile a consistent list of requirements.
• Attracting suitable candidates through databases, online employment forums, social media, etc.
• Conducting interviews and sorting through applicants to fill open positions.
• Assessing applicants' knowledge, skills, and experience to best suit open positions.
• Completing paperwork for new hires.
• Promoting the company's reputation and attractiveness as a good employment opportunity.
• Managing internship programs.
• Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.
• Providing recruitment reports to team managers.

• Any bachelor's degree.
• The ability to conduct different types of interviews.
• Experience with recruitment processes and databases.
• The ability to design and implement recruiting strategies.
• Excellent communication skills.
• Good interpersonal skills.
• Good decision-making skills.
• A working knowledge of employment law and legislation.

Immediate opening for Sales Executive in Bangalore location.

Looking for candidates who has good experience in sales in Home automation products,motion Sensors,CCTV sales,Smart Switches,sensors,Access control system.

• Cctv cameras ,Fire alarm, Motion sensors, Video door phone, IP camera ,AC Lift, video door phone, Smart lights, Switch controllers and and many more
• Have a good experience in selling cctv cameras have send many companies of cameras hikvision CP Plus security bush Plus and many more
• Biometric locks/ motion sensors/ video door phone /fire alarm/ smart switches/ motion lights/ wardrobe sensors /