11+ TM Jobs in India

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

∙Need 8+ years of experience in Devops CICD 

∙Managing large-scale AWS deployments using Infrastructure as Code (IaC) and k8s developer tools 

∙Managing build/test/deployment of very large-scale systems, bridging between developers and live stacks 

∙Actively troubleshoot issues that arise during development and production 

∙Owning, learning, and deploying SW in support of customer-facing applications 

∙Help establish DevOps best practices 

∙Actively work to reduce system costs 

∙Work with open-source technologies, helping to ensure robustness and secureness of said technologies 

∙Actively work with CI/CD, GIT and other component parts of the build and deployment system 

∙Leading skills with AWS cloud stack 

∙Proven implementation experience with Infrastructure as Code (Terraform, Terragrunt, Flux, Helm charts) 

at scale 

∙Proven experience with Kubernetes at scale 

∙Proven experience with cloud management tools beyond AWS console (k9s, lens) 

∙Strong communicator who people want to work with – must be thought of as the ultimate collaborator 

∙Solid team player 

∙Strong experience with Linux-based infrastructures and AWS 

∙Strong experience with databases such as MySQL, Redshift, Elasticsearch, Mongo, and others 

∙Strong knowledge of JavaScript, GIT 

∙Agile practitioner 

Opportunity for Java Fresher candidates to make career in IT company Software fields and want to learn Live Project working and want to become Software professionals.

Location : Indore, M.P( Work from office only)

Roles and Responsibilities :-

1) He or She will be working on Java core and advance and also learn framework Spring boot.

2) He or she will be working database + admin panel + rest api development on Spring Boot and solving the MYSQL queries

3 ) He or She will learn in making logics, integration 3rd party api and helping frontend developer also if needed

4) He or she will be making backend logics and working with mysql database and making rest api for frontend integration

5) He or she will be working under Senior Guidance , module by module everything will learn from start and scratch

7) He or She will be eligible for full time roles also if performance is good and recommendation also in another IT company

8) He or she will receive internship certificate, letter of recommendation and placement assistance.

***************************************

If interested for internship, Please call directly or visit office directly for detail discussion and for free counseling Monday To Saturday 11 Am to 7 P.M

Company name : Logical Soft Tech Pvt Ltd, Indore(M.P)

Contact : -+91-78.69.731.595(HR), +91-826.982.972.9(HR), +91-741.595.091.9(HR), +91-821.025.182.4 (technical Department),

Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Next to Krozzon hotel, Infront of Old Eye Retina Hospital, Vijay Nagar, Indore, M.P

Google Form

https://docs.google.com/forms/d/e/1FAIpQLSeXP7gtiGCewHs8_P2QnIkkyLkLoWUaZVHbTPN-ICUju7npUg/viewform

Referred by Sumit sir

https://www.instagram.com/p/C-evFytohcz/

Job Summary:

We are seeking a proactive and organized Sales Co-ordinator to join our organization a IT Hardware & System Integration company.

In this role, you will support the Sales and Technical Head by managing customer interactions, like understanding Customer requirements, preparing and submitting quotations, following up on the quotations & processing orders to closure, till payment is received.

Key Responsibilities:

·      Handling customer enquiries & requirements with appropriate product recommendations.

·      Prepare & manage sales documentation, including quotations, invoices, & purchase orders.

·      Follow-up and negotiate with customers on quotations and win order

·      Coordinate and negotiate with vendors, distributors, suppliers for pricing,  material and services availability, & order fulfillment.

·      Track hardware stock levels and coordinate delivery schedules with logistics partners.

·      Maintain accurate records of customer interactions, sales data, and transactions.

·      Follow up on customer quotations, pending orders, and payments to ensure timely closure.

·      Provide basic after-sales support and coordinate with the Technical Head for any complex issues or warranty claims.

·      Generate regular sales and inventory reports to assist with planning and decision-making.

·      Support day-to-day administrative tasks as needed to ensure smooth sales operations.

Requirements:

Graduate (Class 12 pass with good communication skills may also be considered)

2–3 years of experience in a sales coordination, admin, or operations role—preferably in IT hardware or related industries.

Basic understanding of IT hardware products (e.g., laptops, servers, networking devices).

Strong communication, organization, and follow-up skills.

Tech Lead (Job Description)

About Us

Geo-Insighter is a SaaS-based Next Generation GIS tech start-up working towards helping multiple industries in solving drone data visualisation, analytics and processing problems. It has one of the most advanced Geo-Video players with world-class features and tools to get productive outcomes.

The expectation of the Position: Works independently under limited supervision and applies knowledge of the subject matter in Applications Development. Possess sufficient knowledge and skills to effectively deal with issues, and challenges within the field of specialisation to develop simple application solutions. Second-level professional with a direct impact on results and outcomes. Directly responsible for complete development in the company while directly reporting to founders.

Responsibility And Duty

Key Responsibility Area :

• The candidate must possess a strong technology background with advanced knowledge of Angular 2+, NodeJs, Cloud and web technologies.
• At least 3+ years of strong experience with enterprise-wide systems/platform web development using Angular 8+ as the frontend framework.
• Having strong knowledge of working with JavaScript/Typescript concepts and ES6 features.
• Good understanding of coding principles like modularity, and re-usability.
• Knowledge in Angular UI frameworks like Bootstrap, and Angular Material and should be good in developing Responsive applications
• Thorough knowledge of working with HTML5 language and CSS3.
• Strong experience in managing User Interfaces for data-intensive platforms.
• Hands-on experience in third-party libraries for Graphs, Complex Data Tables, Full calendars etc.
• Strong Experience in Version control like GIT.
• Ability to understand requirements and design UX and translate UX designs into actual product implementation.
• Self-starter with the ability to take a task to completion independently.
• CI/CD pipeline (Build and deploy) for Angular applications.
• Knowledge of AWS Cloud Services
• Must understand Caching strategy and implementation
• Leverage CSS effectively
• Experience in handling a team of at least 5 people.
• Understand all security measures required in deploying the application
• Deep understanding of application architecture

Skills

Must-Have :

• The candidate must possess a strong technology background with advanced knowledge of Angular 2+, NodeJs, and Cloud and web technologies.
• At least 3.5+ years of strong experience with enterprise-wide systems/platform web development using Angular 7+ as the frontend framework.
• Understanding NodeJs (Backend Technologies) along with MongoDB (NoSQL).
• Having strong knowledge of working with JavaScript/Typescript concepts and ES6 features.
• Understanding of cloud technologies 
• Good understanding of coding principles like modularity, and re-usability.
• Knowledge of Angular UI frameworks like Bootstrap, and Angular Material and should be good in developing Responsive applications.
• Thorough knowledge of working with HTML5 language and CSS3.
• Strong experience in managing User Interfaces for data-intensive platforms.
• Strong Experience in Version control like GIT.
• Experience in handling a team of at least 5 People.
• Understand all security measures required in deploying the application.
• Entrepreneurial mindset

Nice to Have :

• Understanding of mobile application development, using flutter.
• Understanding of IoT.
• Familiar with GPS, accelerometer and other mobile sensors.
• Previous Startup Experience

• IND AS & IFRS based ESOP Accounting & Disclosures for clients, quarterly as well as yearly.
• Perform Business valuation for clients from various industries using appropriate model.
• Fair valuation of Options using Black & Scholes Model & Binomial Model.
• Prepare report on valuations, accounting & disclosures.
• Tracking revenue and raising Invoice on completion of assignments
• Maintaining Dashboards and MIS of assignments for Management
• Co-ordinating with Technology team for Bug fixing, Customizations, new developments
• Co-ordinating with Operations team for procurement and understanding client’s MIS

We are seeking a person to join our tech team, with proficiency in programming languages likeJavaScript, decent understanding of NodeJS and React.js and an abiity to understand business requirements and to translate it into technical requirements.You’ll work closely with top school graduates, ex-McKinsey,BCG, Deloitte, EY, Byju’s, Paytm employees to establish, nurture, and grow business across categories & territories. This is an amazing opportunity to learn from an extraordinary team, grow massively and to help students around the globe build an awesome career for themselves.

What you will do:

• Developing new user-facing features using ReactJS as frontend and NodeJS as backend
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance acrossa vast array of web-capable devices and browsers
• Writing test cases for automated testing
• Deployment of micro services to AWS
• Defining and Architecting a proper structure to any new micro services being added
• Managing and updating already build micro services

What you will need:

• Strong proficiency in JavaScript, including DOM manipulationand the JavaScript object model
• Thorough understanding of React.js and its core principles
• Thorough understanding of NodeJS, Express and itscore principles
• Experience with popular React.js workflows Redux,Saga, Axios
• Experience with popular NodeJS packages like Knex
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Experience with building optimised SQL queries and stored procedures
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelinesand tools
• Experience with common front-end development tools such as Babel, Webpack,NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as GIT

What you will get:

• Industry-best perks
• A phenomenal work environment, with massive ownershipand growth opportunities
• A bunch of super young & enthusiastic colleagues in Tech/Marketing/PR/Editorial/SocialMedia & Events!
• Quick iterations and deployments – fail-fast attitude
• Opportunity to work on cutting edge technologies, and lead teams in the future
• Access to a world-class mentorship network
• Create a massive, and direct impact of the work you do in the lives of people across the globe

About the Company: At Leverage Edu, we are democratizing access to global opportunities for students everywhere. By helping students make the right career choices withthe aid of information and pathways that they can trust, we are opening doors to opportunities they could not access without the right guidance and support. Making sense of the complex web of courses,colleges, careers, and geographies is a tough task – by leveraging technology but connecting with students at a personal level we help them maximize their potential. To build towards this goal we are looking for people with the ambition and hustle to make the world a smaller place and get people closer to their dream opportunities. We are building at a break-neck speed in one of the fastest-growing industries inthe world and the opportunities for growth are limitless.

• Smart & quick learners.
• Min 12th Pass
• Excellent communication skills 
• Proficient in computer operation
• Age between 18-22 years