key account manger

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

• Responsible for making specialized plans and procedures for different offices and the IT groups, creating answers for the location of any far-reaching issues, and making their procedures progressively effective.
• Providing training to other junior developers and managing them to process tasks efficiently
• Work with various internal offices, including promotions, project improvements, and tasks to ensure that Salesforce status supports internal requirements by identifying usefulness and fulfillment.
• Application development for other peer developers
• Responsible for updating and making changes to already existing applications or making new ones according to client needs.

Requirements

• 3+ yrs experience in Reactjs (frontend) and Nodejs (Backend) along with good experience in MongoDB.
•  
• Past experience scaling projects from prototype to hundreds of thousands / millions of users is a plus.
•  
• Strong communication skills and past experience leading developers is crucial.

Note:- Remote working is applicable

Hello ,

Greetings from Talentika !!

we are having a job vacancy for Java Developer Along with the Skills

Java, Microservices, Kubernetes, AWS/Azure, devops background .

Best Regards,

Priya.

Technical Skills/Requirements

 Demonstrated expertise in building, shipping and supporting innovative, scalable

enterprise-class applications

 Strong familiarity with Object Orientation concepts

 Strong Experience in Java, J2EE, Core Java, Advance Java is must

 Strong Experience in working with database server is must

 Experience with web development frameworks like Spring is must.

 Experienced in using Websphere, WebLogic, JBOSS or TomCat application

servers

 Must be knowledgeable in at least one of the relational DBs (Oracle, DB2 or MS-

SQL)

 Experience is Javascript

 Experience in CSS, Angular, EXTJS, Bootstrap, JQuery is preferred

 Experience in JSP, Servlet, Tag Libray,, XSLT, Restful API’s is preferred

 Good understanding of Java, J2EE, SOA/Web services, EAI patterns, long

running business processes, UML and OOAD.

 4+ years of overall software development experience, preferably in a product

development company

Programming Languages: Perl, Python, java. Perl programming with strong OOPs knowledge.

• UI: HTML, JS
• System: Linux must have – good knowledge and shell scripting experience.
• Prior experience in infrastructure automation, monitoring will definitely help.

Description:

The person in this role:

- Will be involved in developing new monitoring scripts, enhancement & defect fixes on existing monitors

- Have to be on-call to support any incoming production/P1 internal issues which need urgent attention (team members are on call for a week and we have a weekly rotation policy within the team)

Preferred skills:

Perl
- Shell scripting

- Unix

- Jenkins

• Obtain and maintain a thorough understanding of the financial reporting and general ledger structure.
• Ensure an accurate and timely monthly, quarterly and year end close.
• Ensure the timely reporting of all monthly financial information.
• Assist in the daily banking requirements.
• Ensure the accurate and timely processing of pay transactions.
• Ensure the monthly and quarterly Statutory Compliance activities are performed in a timely and accurate manner.
• Supports budget and forecasting activities.
• Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.
• Responds to inquiries from the CEO & COO
• To ensure a clean and timely year end audit.
• To ensure all financial reporting deadlines are met.
• Assist in development and implementation of new procedures and features to enhance the workflow of the department.
• Highlight the issues immediately to the CEO & COO

Education Qualifications:

CA Qualification   

Experience & Skills:

• 4-5 years of experience having thorough knowledge of Audit, Finalization of Accounts, Balance sheet, PL Account
• Proven work experience as a GST.
• Wellverse with Tally, ERP.
• Computer literacy (MS Excel, Word etc.) Familiar with accounting software packages. Experience in IDS preferred.
• Excellent communication skills in English.