key account manger

A Virtual Relationship Manager (VRM) in banking sales focuses on fostering and expanding relationships with clients while driving sales of the bank's products and services. Here are the detailed job roles and responsibilities.

Key Responsibilities:

To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.

Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.

Customer Engagement

Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.

• Call handling as per defined standards.
• Accurate resolution for customer queries.
• Promoting Digital Banking services for a superior customer service experience.
• Profiling of customers in order to aid right cross-servicing of Bank products
• Accurate logging and resolution of complaints.
• Attrition control of customers.
• Regular interactions with the customers and proactively assessing customer needs.
• Ensure portfolio quality of relationship while racing considering eligibility.
• Monitor large amount movements and account closure from the deposit accounts.
• Ensure retention of customers
• Achievement of portfolio parameters
• Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales
• Right, cross-sell of products basis profiling and engagement.
• Penetration of products across groups.
• Sales across all product segments-TPP, Assets, Cards etc.
• Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
• Ensure accurate and timely submission of financial transactions. & requests.
• Adherence to set processes of updating customer interactions in CRM next.

Requirements:

• Educational Qualifications: Graduate
• Key Skills(examples listed below)
• Basic Banking
• Communication
• Minimum experience in years - 2-3 yrs. preferable.
• Major Stakeholders(intra-team and cross-functional stakeholders, who would need to be interacted with for discharging duties)

Experice:5-6 Years
Notice: Immediate-20 Days(Max)

MUST HAVE SKILLS

1. Minimum 5+ years of experience in C#, .Net Core, Web API, MVC, and Entity Framework.

2. Strong object-oriented programming skills.

3. Very good communication skills.

4. Experience with RESTful APIs to connect other backend services.

5. Should have developed more than 2 applications.

6. CI/CD, GIT

7. Experience with performance improvement of applications.

8. Must have experience in Azure cloud (DevOps, AppService, and Azure functions)

We are hiring online promotion executives to join our dynamic and growing team. As an online promotion executive, you will be responsible for:

- Creating and posting engaging content on various social media platforms to promote our products and services.

- Generating leads and converting them into sales through email, phone, or chat.

- Building and maintaining relationships with existing and potential customers.

- Providing feedback and suggestions to improve our online presence and reputation.

- Working remotely from anywhere in the world with a stable internet connection and a laptop or smartphone.

We offer a competitive salary package based on your experience and performance. You will also enjoy flexible working hours, training and support, and opportunities for career advancement.

But hurry up, we have limited vacancies available and they are filling up fast! If you are interested in this amazing opportunity, please send your resume and a cover letter. Don't miss this chance to join our online promotion team and start earning from home!

Designation: Kafka Consultant

Job Description:

• 3-8+ years of experience programming in a backend language (Java / Python), with a good understanding of troubleshooting errors.
• 5+ years of experience in Confluent Kafka / 3+ years of experience in Confluent Kafka
• Cloud Kafka, Control Central, Rest Proxy, HA Proxy, Confluent Kafka Connect, Confluent Kafka Security features
• 3-5+ years of working experience with different databases such as Oracle/Mysql/MongoDB/Snowflake/RDS databases.
• 3-5+ years of experience with AWS/GCP/Azure preferred AWS. AWS Solutions Architect certifications are preferred.
• 2+ years of experience with Monitoring tools (Prometheus, Grafana / Spl
• Proficient in building/scaling large systems end to end using Tibco BW5, BW6 or other high-performance languages,
• developer tools, CI/CD, DevOps, GitHub, Terraform, and Ansible.

Be a part of the growth story of a rapidly growing organization in AI. We are seeking a passionate Machine Learning (ML) Engineer, with a strong background in developing and deploying state-of-the-art models on Cloud. You will participate in the complete cycle of building machine learning models from conceptualization of ideas, data preparation, feature selection, training, evaluation, and productionization.

On a typical day, you might build data pipelines, develop a new machine learning algorithm, train a new model or deploy the trained model on the cloud. You will have a high degree of autonomy, ownership, and influence over your work, machine learning organizations' evolution, and the direction of the company.

• Bachelor's degree in computer science/electrical engineering or equivalent practical experience
• 7+ years of Industry experience in Data Science, ML/AI projects. Experience in productionizing machine learning in the industry setting
• Strong grasp of statistical machine learning, linear algebra, deep learning, and computer vision
• 3+ years experience with one or more general-purpose programming languages including but not limited to: R, Python.
• Experience with PyTorch or TensorFlow or other ML Frameworks.
• Experience in using Cloud services such as AWS, GCP, Azure. Understand the principles of developing cloud-native application development

• Design and implement ML components, systems and tools to automate and enable our various AI industry solutions
• Apply research methodologies to identify the machine learning models to solve a business problem and deploy the model at scale.
• Own the ML pipeline from data collection, through the prototype development to production.
• Develop high-performance, scalable, and maintainable inference services that communicate with the rest of our tech stack

UX Designer with focus on research - a research-based role who would work alongside the product manager and the design team to assess the markets, competitors, user behaviour & preferences and USPs. Primarily, the role would be to gather the problem statements and requirements from the client and understand what needs researching and designing.

You will:

• Build services that serve millions of users
• Build for performance, reliability, and scalability
• Design easy-to-use APIs, systems, and tools
• Work with small teams of engineers, product, design, operation and other teams
• Lead projects, achieve goals, celebrate success with your teams

What you bring:

• 5+ years as individual contributor
• Strong background in Computer Science
• Strong technical expertise in robust and scalable server platform
• Helpful experiences include Java, Python, AWS, GCP, DevOps
• Leadership at bijnis is a service - you must be influential, patient, compassionate, able to prioritize, and able to inspire
• Ability to collaborate across multiple and cross functional teams
• Strategic mindset combined with pragmatic execution, and bias for action

Build and maintain customer relationships in order to understand their needs and business priorities.

Provide excellent customer service to maintain existing affiliates and acquire new affiliates.
Manage business negotiations with customers.Build and maintain customer relationships in order to understand their needs and business priorities. Provide excellent customer service to maintain existing affiliates and acquire new affiliates. Manage business negotiations with customers. Handle business deal tracking, monitoring, closing, and other related activities as needed. Coordinate with various teams to address affiliate needs in accurate and timely manner. Implement affiliate marketing activity including email campaigns, newsletters, blog, etc to increase revenue targets. Recommend process improvements to increase revenue targets. Perform new customer acquisition through research, referrals, networking, cold calling, data feeds and emails. Set marketing and sales goals to achieve revenue growth. Provide training on affiliate management as needed. Maintain open communication with all affiliates on the day-to-day issues. Develop business strategies to improve affiliate program.
Experience:- upto 2 years