key account manger

Role Overview:

We’re looking for an exceptionally passionate, logical, and smart Backend Developer to join our core tech team. This role goes beyond writing code — you’ll help shape the architecture, lead entire backend team if needed, and be deeply involved in designing scalable systems almost from scratch.

This is a high-impact opportunity to work directly with the founders and play a pivotal role in building the core product. If you’re looking to grow alongside a fast-growing startup, take complete ownership, and influence the direction of the technology and product, this role is made for you.

Why Clink?

Clink is a fast-growing product startup building innovative solutions in the food-tech space. We’re on a mission to revolutionize how restaurants connect with customers and manage offers seamlessly. Our platform is a customer-facing app that needs to scale rapidly as we grow. We also aim to leverage Generative AI to enhance user experiences and drive personalization at scale.

Key Responsibilities:

• Design, develop, and completely own high-performance backend systems.
• Architect scalable, secure, and efficient system designs.
• Own database schema design and optimization for performance and reliability.
• Collaborate closely with frontend engineers, product managers, and designers.
• Guide and mentor junior team members .
• Explore and experiment with Generative AI capabilities for product innovation.
• Participate in code reviews and ensure high engineering standards.

Must-Have Skills:

• 1–4 years of experience in backend development at a product-based company.
• Strong expertise in database design and system architecture.
• Hands-on experience building multiple production-grade applications.
• Solid programming fundamentals and logical problem-solving skills.
• Experience with Python or Ruby on Rails (one is mandatory).
• Experience integrating third-party APIs and services.

Good-to-Have Skills:

• Familiarity with Generative AI tools, APIs, or projects.
• Contributions to open-source projects or personal side projects.
• Exposure to frontend basics (React, Vue, or similar) is a plus.
• Exposure to containerization, cloud deployment, or CI/CD pipelines.

What We’re Looking For:

• Extremely high aptitude and ability to solve tough technical problems.
• Passion for building products from scratch and shipping fast.
• A hacker mindset — someone who builds cool stuff even in their spare time.
• Team player who can lead when required and work independently when needed.

Job Summary:

We're seeking a highly organized and detail-oriented Back Office Executive / Sales Support to join our team. You'll provide administrative support, manage data, and maintain dispatch.

Key Responsibilities:

- Project Processing: Manage orders, track project timetables, and enhance teamwork

- Finance and Accounting: Create invoices, manage accounts

- Administrative Support: Provide support to front-office staff, manage documents, and maintain records

Requirements:

- Education: Bachelor's degree

- Experience: 0-3 years in back office, dispatch coordination, operation support, or sales support

- Skills:

  - Technical: MS Office, Excel, SO/PO management, dispatch management, quotation preparation, and client coordination

  - Soft: Excellent communication, organizational, and analytical skills

What We Offer:

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- Benefits: Paid sick time, paid time off, provident fund

- Work Environment: Office-based

Job Overview

We are seeking an agile AI Engineer with a strong focus on both AI engineering and SaaS product development in a 0-1

product environment. This role is perfect for a candidate skilled in building and iterating quickly, embracing a fail fast

approach to bring innovative AI solutions to market rapidly. You will be responsible for designing, developing, and

deploying SaaS products using advanced Large Language Models (LLMs) such as Meta, Azure OpenAI, Claude, and Mistral,

while ensuring secure, scalable, and high-performance architecture. Your ability to adapt, iterate, and deliver in fast-

paced environments is critical.

Responsibilities

 Lead the design, development, and deployment of SaaS products leveraging LLMs, including platforms

like Meta, Azure OpenAI, Claude, and Mistral.

 Support product lifecycle, from conceptualization to deployment, ensuring seamless integration of AI

models with business requirements and user needs.

 Build secure, scalable, and efficient SaaS products that embody robust data management and comply

with security and governance standards.

 Collaborate closely with product management, and other stakeholders to align AI-driven SaaS solutions

with business strategies and customer expectations.

 Fine-tune AI models using custom instructions to tailor them to specific use cases and optimize

performance through techniques like quantization and model tuning.

 Architect AI deployment strategies using cloud-agnostic platforms (AWS, Azure, Google Cloud), ensuring

cost optimization while maintaining performance and scalability.

 Apply retrieval-augmented generation (RAG) techniques to build AI models that provide contextually

accurate and relevant outputs.

 Build the integration of APIs and third-party services into the SaaS ecosystem, ensuring robust and

flexible product architecture.

 Monitor product performance post-launch, iterating and improving models and infrastructure to

enhance user experience and scalability.

 Stay current with AI advancements, SaaS development trends, and cloud technology to apply innovative

solutions in product development.

Qualifications

 Bachelor’s degree or equivalent in Information Systems, Computer Science, or related fields.

 6+ years of experience in product development, with at least 2 years focused on AI-based SaaS

products.

 Demonstrated experience in leading the development of SaaS products, from ideation to deployment,

with a focus on AI-driven features.

 Hands-on experience with LLMs (Meta, Azure OpenAI, Claude, Mistral) and SaaS platforms.

 Proven ability to build secure, scalable, and compliant SaaS solutions, integrating AI with cloud-based

services (AWS, Azure, Google Cloud).

 Strong experience with RAG model techniques and fine-tuning AI models for business-specific needs.

 Proficiency in AI engineering, including machine learning algorithms, deep learning architectures (e.g.,

CNNs, RNNs, Transformers), and integrating models into SaaS environments.

 Solid understanding of SaaS product lifecycle management, including customer-focused design,

product-market fit, and post-launch optimization.

 Excellent communication and collaboration skills, with the ability to work cross-functionally and drive

SaaS product success.

 Knowledge of cost-optimized AI deployment and cloud infrastructure, focusing on scalability and

performance.

Job Overview:

As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries,

troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.

Role & responsibilities:

• Good Computer Skills

• Candidate must have good communication skills

• Must be a Graduate

• Willing to work in night shift (UK or US)

• Able to work in Order Processing & Customer Service (both Chat & Calling).

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

 REQUIREMENTS:

• Experience: 13-15 years
• Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques
• understanding of different components such as web server, storages, integrations
• should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
• Good knowledge of functional and Object-Oriented Programming
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.
• Familiarity with Azure pipeline
• Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

  RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Requirements:

• New account acquisition and achievement of sales targets in the US/European market.

• Prospecting, contacting target C and D level executives, building close relationships, closing sales from remote.

• Develop deep, robust and qualified sales pipeline.

• Planning and overseeing new marketing initiatives.

• Developing quotes and proposals for clients.

• Contacting potential clients to establish rapport and arrange meetings.

Required Candidate profile:

• Good understanding of IT/Software services in Outsourced Managed IT services and cyber security. Good knowledge of selling services.

• Familiar with the trends and ability create sales opportunities.

• Proficient to work on Tenders and RFP’s.

• Bachelor’s degree in business, marketing, or related field.

• Excellent organizational skills.

• Strong communication skills and IT fluency. • Experience in sales, marketing, or related field

What you need to have: