
Good Experience in API Testing
Good Experience in mobile application testing
Good Experience in DB Testing

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Role: Manual Testing
Experience: 2.5- 4 yrs
Notice Period: Immediate Joiners
Location: Hyderabad (WFO)
Title: QA Tester
Location: Remote (India)
Shift: US Shift (Full-time)
Experience: 6 months–2 years
About Master-O
Master-O is a gamified microskill learning and sales enablement platform designed to help frontline teams learn faster, perform better, and stay motivated. Powered by AI and game mechanics, we work with enterprise clients to drive real behavior change at scale — not just content consumption.
As we continue to scale our B2B SaaS platform globally, quality, reliability, and user experience are non-negotiable. We’re looking for a detail-obsessed QA Tester who enjoys breaking things and cares deeply about seamless product experiences.
Key Responsibilities
🔍 Quality Assurance & Testing
- Perform functional and exploratory testing across the Master-O platform
- Identify, log, track, and validate bugs with expected behavior
- Test gamification flows such as quizzes, leaderboards, rewards, challenges, and progress tracking
- Collaborate closely with Product Managers and Developers to understand requirements and edge cases
- Ensure UAT releases meet quality benchmarks before production deployment
- Validate fixes and ensure no regressions post-release
💬 Customer Support (Freshchat)
- Handle Freshchat queries from end users during US business hours
- Troubleshoot platform issues, clarify product behavior, and escalate bugs when required
- Maintain high SLA adherence for response and resolution times
- Act as the bridge between users and the product team by sharing recurring issues and insights
- Document FAQs, common issues, and resolutions to improve support efficiency
Required Skills & Experience
- 6 months–2 years of full-time experience in QA/testing roles
- Experience testing B2B SaaS platforms (strongly preferred)
- Familiarity with testing gamified products, learning platforms, or interactive applications
- Experience using bug tracking tools (Jira or similar)
- Excellent attention to detail and a strong user-first mindset
- Clear written communication skills (especially while logging bugs and handling chat support)
- Comfortable working US shift timings in a remote setup
What You’ll Love About Working at Master-O
- Work on a high-impact, gamified product used by enterprise sales teams
- Direct ownership of product quality and user experience
- Remote-first culture with real accountability and trust
- Opportunity to collaborate with global clients and users
- A fast-growing product environment where your voice actually matters
Manual Tester with Airlines Cargo domain experience
• Experience: 5–12 Years
• Locations: Chennai, Bangalore, Trivandrum, Cochin
• Notice Period: Immediate to <30 days
Skillset and Responsibilities of Agile QA
Skillset:
• Experienced test analyst or consultant with 6-10 years of experience in software testing
• Robust knowledge and prior experience in Airline Cargo domain
• Prior work experience in Agile scrum or SAFe
• Experience in requirement understanding and user story grooming
• Ability to understand the functionality of the application under test
• Testing Tools: Microfocus ALM, JIRA, ReadyAPI, Enterprise Architect
• Prior experience in backend service testing with ReadyAPI or Postman, API debugging/root cause analysis
• Working knowledge of microservice architecture and cloud database
• Working knowledge of CI/CD pipeline (GIT etc)
• Working experience in defect management process and tools
• Working knowledge or experience in automation tools (Cypress, Selenium) will be nice to have
Responsibilities:
• Define the functional and technical approach to the implementation of the tests
• Help estimate the scope and size of the testing effort for each user story/product backlog within the PI Planning
• Analyze user stories and design/develop Test Models and Test cases
• Review test model and test cases with BA / Product Owner
• Develop backend test suites in readyAPI for user story testing
• Identify frontend regression test cases and handover to TA team for automation
• Develop and maintain automated test suites for microservices
• Execute automated backend regression test suites in pipeline for iterations and PROD releases
• Analyze of test results, defect logging and retest
• Work closely with developers to assess and advise on testability
• Test throughout the sprint
• Work collaboratively and productively with the product owner /Business owner and the customer to form acceptance criteria, Help to define definition of done (DoD)
• Present tested feature within iteration reviews and system demos
• Attend and actively participate in PI Plannings
• Participate all sprint planning , pre- and post sprint release ceremonies
• Meet with developers and BAs for short hand-off demonstrations and share the iteration demos with the devs
• Attend sprint retrospectives and ART retrospectives
• Help in Determining and advising which tests should be automated at which layer
• Help the developers or the TA team in writing automated tests and analyze the results of the automated tests
- 1-3 years of experience or training received as a Software Tester for web and mobile applications or similar roles. #software testing
- Good knowledge of Test case preparation.
- Good written and verbal communication skills.
- Strong analytical and documentation skills to present findings to team members.
- Analyze client requirements for validity and feasibility
- Good logical thinking
- Execute all levels of testing - Software Tester - Manual testing
- Detect and track defects and inconsistencies
- 4-8 years of experience in Functional testing with good foundation in technical expertise
- Experience in the Capital Markets domain is MUST
- Exposure to API testing tools like SoapUI and Postman
- Well versed with SQL
- Hands on experience in debugging issues using Unix commands
- Basic understanding of XML and JSON structures
- Knowledge of FitNesse is good to have
- Should be early joinee.
- Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
- Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
- Ability to multi-task/handle several projects effectively and deliver within timeline
- Peer Reviews the test cases, understands the Test Plan and write Automation test cases
- Able to write Scripts in languages like Java, Ruby, Python, etc.,
- Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
- Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
- Define onboarding documents for technology and domain for the teams
- Train/Mentor and evaluate juniors on testing specializations
- Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
- Perform cross Browser / device compatibility testing using automation
- Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
- Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization
- Excellent communication (verbal and written) - Articulates clearly, concisely and with context at all times, High confidence and assertiveness skills
- Has a cordial work relationship with peers and manager
- Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
- Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
- Open to working across projects and technologies, Good analytical and logical skills
- Understands requirements quickly and accurately
- Proactively thinks through the solution and seeks clarification before coding
- Explores the root causes of problems before taking action
- Quickly learns the latest developments in technology and is able to apply it to the projects
- Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
- As a QA person - Show extreme attention to details and nuances
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Building an in depth understanding of all our offline and online products
- Ensuring our online apps across all platforms are stable.
- Regularly monitoring the crash reports, understanding why crashes are happening, recording them, getting them fixed by coordinating with the tech team, keeping checking so that the same is not repeated.
- Executing test cases (manual or automated) on all offline and online products, analyzing results, recording them, understanding why an error is occurring or a bug is coming, coordinating with tech team to fix them, ensuring the same is not repeating
- Proactively and responsibly driving all communication with tech and product teams to ensure all bugs are rectified in least possible time and taking responsibility for coordinating the same and reporting to the entire group with follow on testing. Giving final approvals of stability on each such bug reported.
- Creating logs to document testing phases and defects
- Reporting bugs and errors to development teams
- Working closely with the development and product management teams to take overall product responsibility
- Sharing proactive ideas on product growth basis testing experience
- Conducting post-release/ post-implementation testing
- Working with cross-functional teams to ensure quality throughout the software development lifecycle
- Creating short testing teams in operations and other departments, and positively engage other people in testing, feedback and then getting the issues/ bugs/ errors collated and reported to the tech team, and then do planning and proactive follow ups to get them rectified and tested again.
- Owning up the finer details of our tech products and create a testing and feedback driven product growth.
What you need to have:
- An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to do anything
- Should be result-driven, have good communication skills, and up-to-date knowledge of software testing methodologies, identifying the bugs, getting them fixed and ensuring the best of user experience.
- 1 to 2 years of hands-on experience in Software / Application testing in conducting tests, analyzing the results, reporting observations to the tech team and getting them fixed.
- Experience of taking proactive responsibility of product stability and working closely with the product teams to ensure quick and efficient rectifications and retestings, keeping logs and documenting, reporting, project and process management, and hands on approach to product stability and growth.
- Excellent communication and critical thinking skills.
- Good organizational skills and detail-oriented mindset.
- Good command in excel, word and google sheets/google drive folders to prepare and record all interactions, maintain various data and test cases, logs, queries, resolutions, reports and build a proactive process of keeping the records updated and ensure closures.
- Should be skilled in Testing Mobile apps on both android and iOS.
- Having 6+ experience as a QA/SDET
- Having good knowledge on iOS/Android App based apps testing.
- Having good exposure on mobile based application testing and testing process.
- Good knowledge on backend API testing
- Good in writing manual test cases with all possible scenarios.
- Good exposure on JIRA, Zypher and QC.
- Good in debugging skills and ELK stack.
- Good to have experience in Java and automation technologies
QA Engineer
You will impact our users directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Your job will often require coordination between multiple Development, Product, Operations and Business groups, so you get to experience a breadth of impact with various groups.
The ideal candidate must be detail oriented, obsessed with customer experience, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Position Overview
- You will be responsible for all testing of an entire project across various platforms
- You will own the development and execution of test plans and test cases for multiple features of an application
- You will develop and maintain testing strategies, including manual and automation testing.
- You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
- You will participate in design and specification reviews, and use this information to design test plans.
- You will promote QA productivity through automation, tools, and other best practices.
- You will promote a culture of quality throughout the organization.
Basic Qualifications
- 3+ year of experience working as a Quality Assurance Engineer
- Experience in manual testing across android app, mobile web and desktop applications
- Bachelor's Degree
- Expertise in test methodologies and test processes.
- Ability to understand technical specifications and generate test cases from them
- Good in communicating with developers and technical leaders, even if they are remote.
- Strong organizational skills, ability to track multiple test executions simultaneously and synthesize the results
- Shows creativity and initiative to improve product coverage and effectiveness.
- Should be able to generate test reports and dashboards for management communication.
- Play an active role in QA activities during all phases of our product development from requirements elaboration, design/development, test and deployment
- Responsible for manual and automated testing activities for a multi-tier web-based platform. This includes writing test cases based on business requirements, test data creation, creating and maintaining automated scripts to test front-end, APIs and database changes
- Creating and maintaining all QA related documentation throughout the process
- Execution of the test phase consistent with the overall project schedules
- Direct interaction/facilitation of bug resolution with engineering teams
- Work effectively within a dynamic team environment following standards and best practices and ensure the highest level of quality
- Ability to understand the technical architecture, its implementation, design patterns, data representations and infrastructure powering these systems.
- Work closely with software devs and solution architects to understand the tech stack, design and accordingly build the test frameworks, setup infra and build execution models to drive the end-to-end quality efforts of backend systems/services and client apps
- Debug test failures, read through logs, network calls and make preliminary root cause analysis of defect/bug
- Develop test plans, test cases, test design documents with good coverage and optimised testing approach
- Should be able to identify the test cases qualifying for test automation
- Use of tracking tools to log, manage, resolve and report on bugs
Candidate requirements
Must have
- At least 2-4 years of experience in manual and automated quality assurance
- Experience on automation tools like TestNG, Selenium (Grid, parallel, SauceLabs), Mocha_Chai frontend or backend test automation
- Good understanding of REST APIs and a solid experience in testing them
- Tools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
- Knowledge of different browsers and cross-platform operating systems
- Keen eye for design and functional UX
- Strong in writing SQL queries
- Proficiency in git
- Ability to develop or maintain applications for test automation
- Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
- Proven track record of ability to handle time-critical projects
Good to have
- Experience in working in a distributed micro-service environment
- Proficiency in Python, JavaScript or any other programming language
- Hands-on experience in testing frameworks like Pytest or testing platforms like BrowserStack
- Built APIs at some point and practical knowledge on working with them
- Good understanding of CI/CD
- Ability to independently manage test environment deployments and handle issues around it
- Performed load testing of API endpoints
- Should have built an API test automation framework from scratch and maintained it
- Knowledge of cloud platforms like AWS, Azure
- Bachelor's degree in Computer Science / IT / Computer Applications










