Linux Administrator

Position:  eComm & digital manager (SFCC, SFRA)

Location: Gurgaon

Experience: 9+ year

Qualification: Bachelor’s degree in IT

Key Deliverables (Essential functions & Responsibilities of the Job):

·        Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner) and integrations for the same in India eComm landscape.

·        Establish and maintain IT processes to manage site IT operations, resolve issues and prioritize enhancement requests in support of our eComm strategic direction

·        Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.

·        Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions in the area of expertise.

·        Identify eComm & digital demands in a timely and comprehensive manner and ensure business

·        requirements are clearly articulated and documented including Change requests, discovery phase for new enhancements.

·        Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.

·        Accountable for project delivery of applications or technology in time & budgets.

·        Manage personnel and outside contractor(s) as required.

·        Where required, to provide leadership, welfare and coaching to your team.

Key Relationships:

·        Internal business customers in eComm & digita.

·        Global IT Vendor, market and global (HQ) colleagues, Local vendor partners

·        Internal staff - direct reports (where applicable)

·        IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

·        This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. She/he must be highly motivated and able, with his/her knowledge of our systems, to apply that knowledge within an interdisciplinary environment. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.

·        Strong understanding of leading eComm solutions with hands on experience primarily into Salesforce Commerce Cloud with SFRA framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front

·        Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.

·        Good to have - DC inventory management experience, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture.

·        Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.

·        Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.

·        Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.

·        This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.

·        Ability to effectively interact with all levels of business via phone, written communication and in person.

·        Management and leadership skills.

Mail updated resume with below details-

Total Experience-

Relevant experience-

Experience in SFCC and SFRA –

Current CTC-

Expected CTC-

Notice period-

Current Location-

Would you be comfortable with job location (Gurgaon) ?

Email: etalenthire[at]gmail[dot]com

Satish: 88O2 74 9743

Google search: Glan management consultancy

Key Responsibilities:

Answer phones and respond to emails,

providing information or redirecting queries to appropriate departments or personnel.

International Voice Process

Timing: 6.00 pm to 3.00 pm

Only Male Candidate

Responsibilities:

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
• Maintain weekly, fortnightly, and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of the industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentors to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word

• Very strong knowledge in Embedded C including
• Data structures
• Function pointers
• Bitwise operations
• Experience with Finite State Machine (FSM) software design
• Required experience in AVR microcontrollers and projects to demonstrate it
• Familiarity with ARM 32 bit microcontrollers (Cortex M or any other)
• Required experience with common communication protocols like SPI, UART, I2C etc.
• Comfortable with reading datasheets and basic hardware schematics
• Comfortable with linux development environment including the use of GCC, gdb, makefile

Soft Skills

• Good communication skills
• Self-driven
• Passion for embedded engineering