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Role Summary:
We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will
be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction
in a fast-paced trading environment.
Key Responsibilities:
• Act as the primary contact for clients reporting issues related to trading applications and platforms.
• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
• Communicate proactively with clients about upcoming product features, enhancements, or changes.
• Build and maintain strong relationships with clients through regular, value-added interactions.
• Collaborate in conducting UAT, release validations, and production deployment verifications.
• Assist in root cause analysis and post-incident reviews to prevent recurrences.
Required Skills & Qualifications:
• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years in Application/Technical Support, preferably in the broking/trading domain.
• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.
• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.
• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to work under pressure during trading hours and manage multiple priorities.
• Customer-centric mindset with a focus on relationship building and problem-solving.
Nice to Have:
• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.
• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.
• Knowledge of scripting (Shell/Python) and basic networking is a plus.
• Familiarity with cloud environments (AWS/Azure) and monitoring tools
Job Description:
- Extensive experience in Appian BPM application development
- Knowledge of Appian architecture and its objects best practices
- Participate in analysis, design, and new development of Appian based applications
- Team leadership and provide technical leadership to Scrum teams
- Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
- Build applications: interfaces, process flows, expressions, data types, sites, integrations,
- Proficient with SQL queries and with accessing data present in DB tables and views
- Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
- Experience working with different Appian Object types, query rules, constant rules and expression rules
Qualifications
- At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher
- Over 8 years in Implementing IT solutions using BPM or integration technologies
- Certification Mandatory- L1 and L2 a
- Experience in Scrum/Agile methodologies with Enterprise level application development projects
- Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL
Additional information Skills Required
- Appian BPM application development on version 19.x or higher
- Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
- Good leadership skills and the ability to lead a team of software engineers technically
- Experience working in Agile Scrum teams
- Good Communication skills
Position: Relationship Manager – Home Loan
Bank: Axis Bank
Location: Andheri / Thane, Maharashtra
CTC: Up to ₹3.5 LPA
Age: 25 to 27 years
Experience Required:
Only candidates with prior Home Loan sales experience
Preferably from BFSI or NBFC background
Interested candidates can apply with updated resumes.
Summary:
Ecowell India, one of the fastest growing and leading brands of Water Purifiers & Water Softeners, headquartered in bustling Bangalore city with an extended family of 5000+ happy customers. We are leader in water purification systems technology for both industrial and infrastructure markets located in Bangalore. We support our clients with sustainable water purification systems and technologies that are solving water problems. The BDE will perform the duties described in the job description below. The ideal candidate will be highly motivated and goal driven, relationship builder, self-starter, good communicator, and highly organized. This candidate will also have a successful track record within the sales industry, preferably in an industrial water setting.
Responsibilities:
- Prospecting leads and contacting them to pitch the product / service
- Setting up meetings with the prospective clients
- Presenting product demonstrations to the client
- Establishing new business links
- Sales reporting and reviewing performance
- Negotiating contracts to arrive at the best deal for the client and organization both
- Working towards achieving the sales target
- Conduct market research to evaluate gaps, opportunities, and alien needs
- Seek new opportunities through networking and social media channels
- Collaborate within teams to achieve better results
- Take feedback from customers and share it with support teams
Requirements:
- Experience in sales
- Competency in English & Kannada
- Ability to negotiate & understanding of marketing skills
- Self motivated & goal oriented, desire to deliver results.
-Experience as a Technical / Enterprise Architect with strong knowledge of technologies / paradigms such as AI/ML, Micro-services, REST APIs, using MEAN /MERN & MongoDB
-Experience in defining and implementing and managing Cloud infrastructure
-Experience in setting up Architecture and technology vision and adoption of technology advancements into product delivery
-Should have worked with key technology partners in architecting various solutions
-Developing, Training, and mentoring in-house & outsourced Engineering teams
-Setting best practices across coding process
-Experience in establishing Enterprise technology standards and architecture review board for governance of Technology & Architectural changes and roadmap
-Define the complete technical infrastructure environment
-Maintain current knowledge of all relevant technology developments and seek opportunities to deploy new technologies that benefit the client
-Create architecture scope, definition, construction, and execution
-Provide technical leadership to project resources and the client to meet project deadlines and ensure that project objectives are met
-Provide technical leadership to project resources and the client to meet project deadlines and ensure that project objectives are met
-Ability to work with cross functional teams and articulate the technology vision and drive adoption across the Unit
Requirements:
-Experience in Fintech and B2C SaaS applications
-Proven experience as a Technical Architect or Project Manager
-Hands-on experience with software development and system administration
-Understanding of strategic IT solutions
-Experience in project management and service-oriented architecture (SOA)
-Knowledge of selected coding languages (PHP, Python)
-Familiarity with various operating systems (eg Windows, UNIX) and databases (eg MongoDB / MySQL)
-Ability to articulate technical solutions & ROI associated to multiple stakeholders such as Product engineering teams, business leaders, CXOs etc
-Organizational and leadership skills
-BSc/BA in Computer Science, Engineering or a related field
-Experience with Product-centric Organizations
This profile will include following responsibilities:
- Perform Web Application Security Testing
- Perform Mobile Application Security Testing
- Scan Network for Security Vulnerabilities
- Co-ordinate with the clients for Project related queries
- Undertake meeting with the client teams for discussing security issues and recommendations
- Create detailed security reports
- Keep track of project progress & send regular updates
- Research on Open source security tools & new security topics
- Create Security Knowledge base for the teamThe candidate should be we well versed with application security concepts, including the mitigation techniques:
- Web Application Security – OWASP Top 10
- Mobile Application Security – Mobile OWASP Top 10
- Threat Modelling
- Risk Rating Frameworks
- Web Traffic Interception (For Web/Mobile apps)
- SSL
- Network Concepts
- Web Development Basics - HTTP/HTML/JavaScript
- Basic Mobile Application Concepts (either Android or IOS)
- Create an inspiring team environment with an open communication culture
- Set clear team goals
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities
- Responsible for distributing information to team members and stakeholders
- Coordinates operation strategies and activities to ensure the provision of outstanding customer service while adhering to regulatory and company guidelines
- Address customer concerns in reference to products, services rendered or employee interactions
- Train new employees on company standards and procedures, from how to handle a negative customer experience to how to properly interact with clients








