SAP BASIS and HANA

To recruit good quality prospective sales candidate and ensure that they are completing probation in order to achieve the sales target set by the company

Job description

Role & responsibilities

1. Lead Identification: Identify qualified prospects and navigate company structures to pinpoint decision-makers.
2. Outbound Prospecting: Generate appointments through proactive outbound prospecting techniques.
3. Collaboration: Collaborate directly with sales and marketing departments to discover opportunities from leads.
4. Outreach Methods: Utilize a combination of outreach mechanisms, such as calls, emails, marketing automation tools (e.g., HubSpot), LinkedIn InMails, etc., to nurture leads.
5. Lead Conversion: Pursue leads with persistence to convert them into business opportunities.
6. Continuous Learning: Familiarize yourself with, leverage, and help evolve the company's demand generation process.

Preferred candidate profile

1. Experience: Minimum of 1 year in Business Development, preferably catering to international clients in the US region within a Software/High Tech company.
2. Attitude: Fearless, willing to take intelligent risks, and ready to work hard.
3. Daily Activity: Should maintain a high volume of outbound calling activity while preserving a positive and energetic demeanor.
4. Problem Solving: Capable of addressing challenges and finding solutions.
5. Teamwork: Ability to work collaboratively in a team environment.
6. Communication Skills: Must be articulate with a robust business acumen and have persuasive communication abilities.

Perks and benefits

- Good Salary as per the industry benchmarks

- Flexible Work environment with 4 + 1 days hybrid model

- Free lunch & dinner buffet

- Doorstep cab drop facility.

- We also provide great incentives, bonus plans and opportunities to employees.

Responsibilities:

 Work with development and product team to ideate software solutions

 Design client-side and server-side architecture

 Build the front-end of applications through appealing visual design

 Develop and manage well-functioning databases and applications

 Write effective APIs, Ability to quickly pick up new areas in the product and write optimal

code taking into consideration the security and performance aspects of the product.

 Test software to ensure responsiveness and efficiency

 Troubleshoot, debug and upgrade software

 Create security and data protection settings

 Build features and applications with a mobile responsive design

 Write technical documentation

Skills:

 Proven experience of around 4-7yrs as a Full Stack Developer.

 Should be a full stack developer who can code on cutting-edge technology stacks including

Laravel, Nodejs, Express js, Python, React, Angular, MySQL, MongoDB, Firebase, Elastic Search,

Docker, AWS etc. for our clients.

 Experience developing desktop and mobile applications

 Familiarity with common stacks

 Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML,

jQuery)

 Strong Knowledge of multiple back-end languages and on frameworks or platforms (Phython

/ Express JS / Django etc), API / Serverless services, DB Schema Definition.

 Good to have stakeholder management, team leading, team mentoring, code management

under critical problem

 Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX

design

 Excellent communication and teamwork skills

 Great attention to detail and analytical skills.

 Degree in Computer Science, Statistics or relevant field

 4 to 8 years of experience.

Certification A2 or any

Azure Component Provisioning.

Hands-on experience on configuring and troubleshooting application gateway firewall, load balancers, VM/Disk encryption, Azure vaults, network security group, web application firewalls.

Hands-on experience and troubleshooting on Azure Virtual Network Gateway, ExpressRoute,Azure chatbot services.

Hands-on experience on Azure Automation with hands skills in PowerShell.

Extensive knowledge of Windows Server operating systems and Active Directory.

Extensive knowledge of Linux operating systems (Centos and Ubuntu).

Installing, Configuring and Managing AD / DHCP / DNS Services.

Creating Group Policies and implementation as per standard procedures.

Install, secure, maintain, troubleshoot and upgrade Windows/Linux Server operating systems.

Knowledge of network architecture and design, network security, Web sites/Portal security and client/server security.

Experience with configuration management single sign on with azure active directory.

Server performance monitoring and apply the solution to increase the performance if needed.

Cost management and cost analysis.

Backup and disaster recovery administration.

SSL/App services certificates configuration with Linux and windows-based websites/portals.

Experience of Linux

Experience using Python or Shell scripting (for Automation) 

Hands-on experience with Implementation of CI/CD Processes 

Experience working  with one cloud platforms (AWS or Azure or Google) 

Experience working with configuration management tools such as Ansible & Chef 

Experience working with   Containerization tool Docker.

Experience working with Container Orchestration tool Kubernetes.

Experience in source Control Management including SVN and/or Bitbucket

& GitHub

Experience with setup & management of monitoring tools like Nagios, Sensu & Prometheus or any other popular tools 

Hands-on experience in Linux, Scripting Language & AWS is mandatory

Troubleshoot and Triage development, Production issues

Job Description

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

• Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.

• Ask customers targeted questions to quickly understand the root of the problem.

• Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up of customer suggestions for continued improvements to Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Constantly Improve Product Knowledgebase to use internally and a FAQ.

• Work on improvement of customer's FAQ and User manual.

• Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

• Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).

• 1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.

• Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.

• Knowledge of SQL, XML, JSON is a plus.

• Ability to troubleshoot the cause of technical problem in using software.

• Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.

• Ability to mentor and assign and manage tasks for others.

• Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.