
. Capability to raise/handle the support tickets presented with the Neo4j support team for product-related issues.
. To assist in planning the backup / HA / DR activities for Neo4j databases.
. Work on new and existing product initiatives and be a driver in the definition of product direction.
. Monitor data release management actions to manage issues as they arise and identify risks and mitigation responses that could impact data analytics customers or stakeholders.
. Partner effectively and influence the team's peers to fine-tune the cipher queries and support them on the static/incremental data loads.
. Take ownership - collaborate with technical and business teams to build innovative and solutions for database problems.
. Who would set the strategy and vision to improve/enhance the database architecture to support the growing data-load
. Capability to design database models and database infrastructure for highly scalable/ reliable applications.

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At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.
As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.
👤Your Role: Escalation Handling & Operations Executive
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This is a waste management vertical SaaS with leading solutions and acceptance from the market on the path to growth. However, the product architecture needs a redefinition because of impending growth. The product needs refactoring of bottleneck code pieces, introduction of flexibility through modularity, scalability, layers of application and infrastructure layer security, interfaces designs, large amounts of data management and synchronization of business-critical accounting data. All of these goals have to be achieved while the product remains in production and business grows.
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• Experience with designing & architecture of event driven services - Kafka, RabbitMQ, NATS.io, socket.io
• Experience in Docker, Kubernetes, or Cloud Native applications
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• Experience with Linux/Unix
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knowledge.
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