11+ Health information management Jobs in India

The job would entail managing. nurturing and converting leads generated from the ads and promotions. Client interaction via phone, whataspp. Community management on the LMS and Whatsapp community. Creating Reports, analytics and presentations for the sales funnel, Centre Manager who can coordinate amidst the marketing, ops, social media and trainers team and maintain an effective schedule of services to be offered annually. Additionally, Ability to multitask and work as executive assistant would be appreciated,

As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.

Key Responsibilities

Call Handling & Query Management

• Answer inbound calls on the dedicated support line with professionalism.

• Log and document customer/system queries accurately.

• Maintain structured records for tracking and reporting.

Basic System Support

• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.

• Guide the users through basic troubleshooting steps.

• Escalate unresolved or technical issues to the internal team.

Collaboration & Escalation

• Work closely with the internal support team to ensure timely resolutions.

• Communicate escalated issues with complete details for faster problem-solving.

• Follow up to ensure query closure and customer satisfaction.

Documentation & Reporting

• Maintain logs of queries and call outcomes for reference.

• Prepare simple reports on recurring issues and support trends.

• Share daily, weekly and monthly updates with the internal team.

Professional Communication

• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.

• Represent SmartWinnr’s brand values in every interaction.

Job Title: DevOps SDE llI

Job Summary

Porter seeks an experienced cloud and DevOps engineer to join our infrastructure platform team. This team is responsible for the organization's cloud platform, CI/CD, and observability infrastructure. As part of this team, you will be responsible for providing a scalable, developer-friendly cloud environment by participating in the design, creation, and implementation of automated processes and architectures to achieve our vision of an ideal cloud platform.

Responsibilities and Duties

In this role, you will

• Own and operate our application stack and AWS infrastructure to orchestrate and manage our applications.
• Support our application teams using AWS by provisioning new infrastructure and contributing to the maintenance and enhancement of existing infrastructure.
• Build out and improve our observability infrastructure.
• Set up automated auditing processes and improve our applications' security posture.
• Participate in troubleshooting infrastructure issues and preparing root cause analysis reports.
• Develop and maintain our internal tooling and automation to manage the lifecycle of our applications, from provisioning to deployment, zero-downtime and canary updates, service discovery, container orchestration, and general operational health.
• Continuously improve our build pipelines, automated deployments, and automated testing.
• Propose, participate in, and document proof of concept projects to improve our infrastructure, security, and observability.

Qualifications and Skills

Hard requirements for this role:

• 5+ years of experience as a DevOps / Infrastructure engineer on AWS.
• Experience with git, CI / CD, and Docker. (We use GitHub, GitHub actions, Jenkins, ECS and Kubernetes).
• Experience in working with infrastructure as code (Terraform/CloudFormation).
• Linux and networking administration experience.
• Strong Linux Shell scripting experience.
• Experience with one programming language and cloud provider SDKs. (Python + boto3 is preferred)
• Experience with configuration management tools like Ansible and Packer.
• Experience with container orchestration tools. (Kubernetes/ECS).
• Database administration experience and the ability to write intermediate-level SQL queries. (We use Postgres)
• AWS SysOps administrator + Developer certification or equivalent knowledge

Good to have:

• Experience working with ELK stack.
• Experience supporting JVM applications.
• Experience working with APM tools is good to have. (We use datadog)
• Experience working in a XaaC environment. (Packer, Ansible/Chef, Terraform/Cloudformation, Helm/Kustomise, Open policy agent/Sentinel)
• Experience working with security tools. (AWS Security Hub/Inspector/GuardDuty)
• Experience with JIRA/Jira help desk.

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

-         Service Manager managing a team providing L1, L2 support for multiple applications

-         Should be able to work in China hours as and when required

-         6-7 years of experience in a support role

-         2+ years’ experience in Prior experience in supervisory role 

-         Manage shift rosters, escalations

-         Responsible for standing up and running the support team

-         Managing the customer support department’s day-to-day functions.

-         Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.

-         Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.

-         High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable

-         Periodic reporting to stakeholders

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

What you need to have:

Interested candidates can apply from all over India as we are operating remotely.

Your responsibilities as a Full Stack Developer * Write clean codes with relevant test cases

Roles & Responsibilities-

· Prototype quickly and optimize iteratively

· Integrating front end with server-side logic

· Implement security and data protection measures

· Document the work properly

· Implement feedback received from end-users

· Deployment on cloud

· Understanding of code versioning tools like git

Experience-

· Must have at least 2-3 years of experience in MEAN Stack development i.e MongoDB, Express.js, Angular, and Node.js

· Extensive Experience in API integration and development.

· Working knowledge of HTML5, CSS3, and JavaScript.

· Experience with version control systems and repository management.

· Passionate about writing clean, efficient, and maintainable code.

· Strong analytical and debugging skills and experience building consumer systems at scale.

Required skillset

Applicants must have knowledge and experience in the following:

· Backend frameworks like Nodejs, expressjs

· Working with RDBMS

· Familiarity with MongoDB would be beneficial

· HTML, CSS & JavaScript

· Frontend frameworks like Angular, React / Svelte

· Web server like Nginx

· Familiarity of working with WebSocket’s

· Docker understanding

Notice period- Immediate joiner/ 15 days

We are looking for a Product Engineer - Senior or Lead Frontend Engineer to join our early stage startup with experience in building B2C products. 

If you have experience of working in product based companies (preferably startups), good to excellent coding skills in react js and typescript, have a keen eye for details in the UI, and are looking to build exciting things that children across the world will use - come talk to us!

What you get to do:

• Design and build advanced applications from scratch keeping scalability and performance in mind
• A good handle on both client and server architecture.
• Work on bug fixing and improving application performance.
• Comfortable in owning large scale products and continuously re-evaluating and innovating.

Who are we looking for:

• Bachelor's degree or equivalent in Computer Science
• 5+ years' experience in frontend development
• Familiarity using Scrum/Agile development methodologies
• Experience building object oriented web applications in React JS, Typescript, HTML5, and CSS3
• Should be a quick learner and willing to go the extra mile in delivering the projects.
• Should be able to mentor junior folks whenever necessary.

Senior Big Data Engineer 

Note:   Notice Period : 45 days 

Banyan Data Services (BDS) is a US-based data-focused Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA. 

We are looking for a Senior Hadoop Bigdata Engineer who has expertise in solving complex data problems across a big data platform. You will be a part of our development team based out of Bangalore. This team focuses on the most innovative and emerging data infrastructure software and services to support highly scalable and available infrastructure. 

It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges. 

Key Qualifications

·   5+ years of experience working with Java and Spring technologies

· At least 3 years of programming experience working with Spark on big data; including experience with data profiling and building transformations

· Knowledge of microservices architecture is plus 

· Experience with any NoSQL databases such as HBase, MongoDB, or Cassandra

· Experience with Kafka or any streaming tools

· Knowledge of Scala would be preferable

· Experience with agile application development 

· Exposure of any Cloud Technologies including containers and Kubernetes 

· Demonstrated experience of performing DevOps for platforms 

· Strong Skillsets in Data Structures & Algorithm in using efficient way of code complexity

· Exposure to Graph databases

· Passion for learning new technologies and the ability to do so quickly 

· A Bachelor's degree in a computer-related field or equivalent professional experience is required

Key Responsibilities

· Scope and deliver solutions with the ability to design solutions independently based on high-level architecture

· Design and develop the big data-focused micro-Services

· Involve in big data infrastructure, distributed systems, data modeling, and query processing

· Build software with cutting-edge technologies on cloud

· Willing to learn new technologies and research-orientated projects 

· Proven interpersonal skills while contributing to team effort by accomplishing related results as needed 

Designation : DevOp Engineer

Location : HSR, Bangalore

About the Company

Making impact driven by Data. 

Vumonic Datalabs is a data-driven startup providing business insights to e-commerce & e-tail companies to help them make data-driven decisions to scale up their business and understand their competition better. As one of the EU's fastest growing (and coolest) data companies, we believe in revolutionizing the way businesses make their most important business decisions by providing first-hand transaction based insights in real-time.. 

About the Role

We are looking for an experienced and ambitious DevOps engineer who will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs. As a DevOps engineer at Vumonic Datalabs, you will have the opportunity to work with a thriving global team to help us build functional systems that improve customer experience. If you have a strong background in software engineering, are hungry to learn, compassionate about your work and are familiar with the mentioned technical skills, we’d love to speak with you.

What you’ll do

• Optimize and engineer the Devops infrastructure for high availability, scalability and reliability.
• Monitor Logs on servers & Cloud management
• Build and set up new development tools and infrastructure to reduce occurrences of errors 
• Understand the needs of stakeholders and convey this to developers
• Design scripts to automate and improve development and release processes
• Test and examine codes written by others and analyze results
• Ensure that systems are safe and secure against cybersecurity threats
• Identify technical problems, perform root cause analysis for production errors and develop software updates and ‘fixes’
• Work with software developers, engineers to ensure that development follows established processes and actively communicates with the operations team.
• Design procedures for system troubleshooting and maintenance.

What you need to have

TECHNICAL SKILLS

• Experience working with the following tools : Google Cloud Platform, Kubernetes, Docker, Elastic Search, Terraform, Redis

• Experience working with following tools preferred : Python, Node JS, Mongo-DB, Rancher, Cassandra
• Experience with real-time monitoring of cloud infrastructure using publicly available tools and servers
• 2 or more years of experience as a DevOp (startup/technical experience preferred)

You are

• Excited to learn, are a hustler and “Do-er”
• Passionate about building products that create impact.
• Updated with the latest technological developments & enjoy upskilling yourself with market trends.
• Willing to experiment with novel ideas & take calculated risks.
• Someone with a problem-solving attitude with the ability to handle multiple tasks while meeting expected deadlines.
• Interested to work as part of a supportive, highly motivated and fun team.