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The job would entail managing. nurturing and converting leads generated from the ads and promotions. Client interaction via phone, whataspp. Community management on the LMS and Whatsapp community. Creating Reports, analytics and presentations for the sales funnel, Centre Manager who can coordinate amidst the marketing, ops, social media and trainers team and maintain an effective schedule of services to be offered annually. Additionally, Ability to multitask and work as executive assistant would be appreciated,
Review Criteria
- Strong Implementation Manager / Customer Success Implementation / Technical Solutions / Post-Sales SaaS Delivery
- 3+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients
- Must have direct experience leading end-to-end SaaS product implementations — including onboarding, workflow configuration, API integrations, data setup, and customer training
- Must have strong technical understanding — including ability to read and write basic SQL queries, debug API workflows, and interpret JSON payloads for troubleshooting or configuration validation.
- Must have worked in post-sales environments, owning customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.
- Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.
- (Company): B2B SaaS startup or growth-stage company
- Mandatory (Note): Good growth opportunity, this role will have team leading option after a few months
Preferred
- Preferred (Experience): Previous experience in FinTech SaaS like BillingTech, finance automation, or subscription management platforms will be a strong plus
Job Specific Criteria
- CV Attachment is mandatory
- Are you open to work in US timings (4/5:00 PM - 3:00 AM) - to target the US market?
- Please provide CTC Breakup (Fixed + Variable)?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
Role & Responsibilities
As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.
What you will be doing:
You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.
- Implementation
- Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
- Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
- Translate complex business requirements into structured company workflows and setup.
- Pre-sales & Technical Discovery
- Support sales with live demos, sandbox setups, and RFP responses.
- Participate in technical discovery calls to map company capabilities to client needs.
- Create and maintain demo environments showcasing relevant use cases.
- Internal Coordination & Escalation
- Act as the voice of the customer internally — share structured feedback with product and engineering.
- Create clear, well-scoped handoff documents when working with technical teams.
- Escalate time-sensitive issues appropriately and follow through on resolution.
- Documentation & Enablement
- Create client-specific documentation (e.g., onboarding guides, configuration references).
- Contribute to internal wikis, training material, and product documentation.
- Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.
Ideal Candidate
- 3-7 years of relevant experience
- Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
- Ability to understand and shape the product at a granular level
- Ability to empathize with the customers, and understand their pain points
- Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
- Previous experience in salesforce CRM
- Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
- Strong analytical skills and a structured problem-solving approach
- (Strongly preferred) Computer science background and basic coding experience
- Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
- Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
- Self-driven individual with high ownership and strong work ethic
- Not taking yourself too seriously.
Position: Project Manager
Company: Enpointe.io
Location: Mumbai
Experience: 1 to 2 Years
Employment Type: Full-time
About Enpointe.io:
Enpointe.io is a digital-first company focused on delivering smart, user-centric web and mobile solutions. We work with startups, SMEs, and enterprise clients to create technology products that are impactful and scalable. To support our growing portfolio, we are seeking a proactive Project Manager who can lead, coordinate, and deliver multiple projects on time and within scope.
Position Overview:
We are looking for an experienced Project Manager to manage digital, web, and mobile-based projects end-to-end. The ideal candidate will have strong leadership, communication, and organizational skills, with the ability to manage cross-functional teams and ensure smooth project execution across agile workflows.
Key Responsibilities:
- Lead and manage project planning, execution, delivery, and closure across multiple client and internal projects.
- Define project scope, timelines, goals, deliverables, and resource allocation.
- Coordinate with designers, developers, QA, and business teams to ensure requirements are met.
- Track and manage project tasks, risks, dependencies, and change requests.
- Conduct regular sprint planning, reviews, and daily stand-ups (Agile/Scrum).
- Communicate with clients to understand requirements, give updates, and manage expectations.
- Ensure timely delivery of high-quality solutions while maintaining budget and timelines.
- Use project management tools like JIRA, Trello, Asana, or ClickUp to track progress.
- Prepare documentation such as project plans, progress reports, meeting notes, and release plans.
- Drive continuous process improvement and team collaboration.
Required Skills & Qualifications:
- 1 to 2 years of experience in project management, preferably in a digital, IT services, or SaaS environment.
- Proven experience managing cross-functional teams and client-facing communication.
- Strong understanding of SDLC and Agile/Scrum methodologies.
- Proficiency in project management tools (e.g., JIRA, Trello, ClickUp, Asana).
- Excellent time management, risk management, and decision-making skills.
- Exceptional written and verbal communication skills.
- Ability to handle multiple projects and priorities in a fast-paced environment.
Preferred Qualifications:
- PMP, CSM, or similar certifications.
- Experience managing web, mobile, or UI/UX projects.
- Knowledge of tools like Figma, Git, Slack, Notion, or Confluence.
- Familiarity with basic technical concepts (APIs, front-end/back-end separation, deployment pipelines).
Ask ChatGPT
Role & Responsibilities:
- Owning offline/retail P&L
- Identifying potential locations for expansion following the company’s expansion strategy
- Liaising with various agencies in the space search
- Carrying out a detailed feasibility study on chosen locations
- Negotiation with the malls/agencies and finalization of related documents & pricing.
- Creating & implementing the organization chart for the offline/retail function
- Collaboration with the Marketing team and VM for In-store marketing/promotions and for external ATL/BTL activities
- Generates ideas about future retail activities to ensure a cutting-edge strategy; maintains up-to-date knowledge of the marketplace, competitors, and trends
- Takes a lead role in building a strong sales management culture with the operations team; spends time coaching store managers, identifying skills and opportunities for development; provides advice and guidance on Store manager issues when needed.
- Maintains and constantly develops innovative and cost-effective stock generation; monitors stock weekly to achieve bottom-line sales budget against monthly targets
- Implementation of ERP and other Technology resources for effective Business Decision Making
Expected skill sets:
- Experience of 12 -14 years with established brand(s) in the Lifestyle Retail category.
- Critical experience in Sales and/or Retail Operations is a must
- Should have worked across the key retail formats viz EBO, LFS, and MBO.
- Experienced in managing relationships at a senior level and managing a diverse (in terms of skill base and experience) team of people.
- Must be able to demonstrate the ability to c
- ontribute and successfully deliver against a business strategy.
- Excellent communication skills - verbal, written to include report writing and group presentations
- Commercially sound with a good understanding of profit and loss accounting and the influence of operating factors e.g. volume v price
- Excellent organization skills, able to prioritize
- A collaborative team player concerned with the team's success as well as individual performance
Why join us?
We are a young and dynamic team, so you will get to make a significant impact, learn a lot, and have fun in the process. We are building our team as well, so this is a great opportunity to quickly climb up the ladder and become among the top D2C experts in India.
We are a funded, capital-efficient business, with best-in-class D2C founders as our investors. We are rapidly growing, so you get to be a part of the hyper-growth phase and quickly grow with us.
Job Details:
- Work timings: Mon to Sat, Work from Office role
- Office location: Mumbai
- CTC: As per market standard
- Reporting: To founder
- To facilitate the efficient administration of bids, bid reviews and associated bid documentation.
- Tender preparation from preparation to delivery, manages the entire tendering process, ensuring timely and accurate completion of tender proposals and submissions, complying with regulations, and maintaining records and databases to improve future submissions.
- Maintains contractual records and documentation such as receipt and control of all contract correspondence, ..
- Develops marketing strategies to promote and charter hire vessels, conducts market research, analyzes trends and provides data to senior Managers for development of Strategies.
- Content Creation and Management which includes developing and managing marketing materials, including brochures, website content, and social media content.
- Identification of vessels from domestic & foreign markets.
- Interaction with Company clients & customers.
- Market Research and Analysis which includes Conducting market research to identify target audiences, analyze trends, and evaluate competitor activities.
- Data Analysis and Reporting which is Monitoring the performance of marketing campaigns, analyze data, and generate reports to track progress and measure ROI ( Risk of Investment) for Vessel RFQ.
- Relationship Management:
Build and maintain relationships with clients, partners, and industry stakeholders.
- Industry Knowledge:
- Stay up to date on industry trends, regulations, and best practices in the vessel marketing , upgrading technical requirements of Clients.
- Coordination with Internal Depts
- Ability to take up for Cross-Functional Duties.
In short, the candidate must be suitable for the following:
- Responsible for Marketing and Chartering of Offshore Supply Vessels to local & overseas clients.
- Develop executable business development plans for assigned region.
- Able to engage global industry contacts and cultivate strong relations with clients / partners.
- Provide weekly marketing report on business negotiations, proposals and tenders handle by individual and team.
- Solicit and collate market intelligence for development of business strategy.
- Coordinate and work with internal cross-functional departments & companies to support the execution and delivery of projects.
- Timely payment collection on their projects.
- Coordinate and ensure timely delivery of vessel to client.
- Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
- Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
- Designs build, and maintain our social media presence.
- Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
- Measures and reports the performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
- Identifies trends and insights, and optimizes spend and performance based on the insights.
- Brainstorms new and creative growth strategies through digital marketing.
- Plans executes, and measures experiments and conversion tests.
- Collaborates with internal teams to create landing pages and optimize user experience.
- Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
- Identifies critical conversion points and drop-off points and optimizes user funnels.
- Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
- Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
- Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
- Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.
Job Brief: AGENCY09 is looking for a mind that loves words and working with them. A believer of ideas and communication, the mind should be able to create and edit. Working in a fast paced environment, the copy supervisor will be part of the core thinking process for plenty of brands.The main objective is to have quality control for the content produced by AGENCY09
Experience : 1 + Copywriting experience in a fast paced digital agency
Salary - As per market standards
Location: Open for both WFH Position and Mumbai Office. (Bandra)
Responsibility:
You will be part of the content team that constantly has to bring new ideas to the market.
Primary - Campaigns, Special Days, Social Media Content, Website Content, Video Led ideas
Secondary - Brand Communication, Other offline communication and SEO
- Write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more
- A good understanding of brands/markets in India, current advertising trends, consumer behavior and related sense of the markets to be able to offer solutions(in conjunction with the creative team) to clients.
- Through copy, be able to deliver tangible results to clients/brands and make a difference through exemplary strategy and creativity.
- Creative/Out-of-the-Box thinking.
- Discussing the client's core message and target audience.
- Brainstorming visual and copy ideas with the team.
- Excellent command over the English language. Expert in writing skills, editing and proofreading abilities. Ability to write concise, attention-grabbing and hard-hitting copy that clearly puts the message across.
- Think ideas and work towards implementing the same.
- Work closely with the Art & Tech team on the projects.
- Ability to deliver within short-frames and meet the deadlines.
- Should have in-depth understanding of the digital media and the ability to write well, crack campaign ideas across digital platforms like facebook, Twitter, Should have the creative knack to deliver the best possible quality work.
Education - Bachelors' or above. Or a portfolio that never raises the question.
Skills:
- Proficient using microsoft office
- Ability to think and write for different audiences and mediums
- A passion for words and communicating the essence of a story.
- Ability to self-manage, take initiative and prioritize tasks in a fast-paced environment.
Should have Punctuality.
Ready to work from office.
Ready to relocate to Gurgaon.




